RE: EAS Attachments

2013-04-04 Thread PRamatowski
Exchange 2010  (SP2 and rollups)

Can't speak directly for the Z10 behavior but on my iPhone -
With an 11mb video (.3gp) attachment- the message appears and in the message I 
get a button to click if I want the full message. Ditto with a 7mb txt file. A 
10K txt file just comes as an attachment to open. I don't know where the cutoff 
is for whole attachment vs. option to download.

Org-Client Access-Exchange EAS Mailbox Policies-Sync Settings
You can configure a Max attachment size in Kb here.

Last question I guess it depends if you have many BB's that won't do EAS and so 
on. I loved mine but the winds of change are slowing blowing them away around 
here, and for free, I just go with what I'm given. We're supposed to be getting 
a couple Z10's next week to play with- unless there is some kind of showstopper 
we don't know about they'll be EAS.

Paul

From: Alexander Rose [mailto:arose...@gmail.com]
Sent: Thursday, April 04, 2013 6:06 AM
To: MS-Exchange Admin Issues
Subject: EAS Attachments

Hi all,

Just had some users call me saying they just got the new BB Z10. Good for them 
but now they can't activate  it because we run BES 5 and we haven't been yet 
looking at BES10.

Only thing i can think of right now to help them out, is to configure EAS on 
their new BB device.

I am trying to find out EAS' behavior in case someone receives a 10MB 
attachment in an email, do the attachment get downloaded automatically, are 
there any limits, is it configurable?


Moving forward, as RIM has announced full EAS support, is it worthwhile 
continuing with BES server licenses if your device management needs are very 
low?

Thank you for any comments as always.

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RE: EAS Attachments

2013-04-04 Thread Guyer, Don
If you Google and/or check out the Blackberry support chat areas, there's tons 
of EAS vs. BES/BIS info.

We're standing up a BB 10 server over the next week or so to weigh what will 
work for us moving forward.

We have hundreds of older BBs so we'll have to keep BES around anyway.

So far we've setup a few test Z10s using straight EAS, default policy (allowing 
non-provisionable devices) and they work fine.

They are nice devices. Don't have much time invested in one yet as they're not 
mine, unfortunately.

Regards,

Don Guyer
Catholic Health East - Information Technology
Enterprise Directory  Messaging Services
3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
email: dgu...@che.orgmailto:dgu...@che.org
Office:  610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440
For immediate assistance, please open a Service Desk ticket or call the 
helpdesk @ 610-492-3839.
[cid:image001.jpg@01CE3109.7550A850]

From: pramatow...@mediageneral.com [mailto:pramatow...@mediageneral.com]
Sent: Thursday, April 04, 2013 6:51 AM
To: MS-Exchange Admin Issues
Subject: RE: EAS Attachments

Exchange 2010  (SP2 and rollups)

Can't speak directly for the Z10 behavior but on my iPhone -
With an 11mb video (.3gp) attachment- the message appears and in the message I 
get a button to click if I want the full message. Ditto with a 7mb txt file. A 
10K txt file just comes as an attachment to open. I don't know where the cutoff 
is for whole attachment vs. option to download.

Org-Client Access-Exchange EAS Mailbox Policies-Sync Settings
You can configure a Max attachment size in Kb here.

Last question I guess it depends if you have many BB's that won't do EAS and so 
on. I loved mine but the winds of change are slowing blowing them away around 
here, and for free, I just go with what I'm given. We're supposed to be getting 
a couple Z10's next week to play with- unless there is some kind of showstopper 
we don't know about they'll be EAS.

Paul

From: Alexander Rose [mailto:arose...@gmail.com]
Sent: Thursday, April 04, 2013 6:06 AM
To: MS-Exchange Admin Issues
Subject: EAS Attachments

Hi all,

Just had some users call me saying they just got the new BB Z10. Good for them 
but now they can't activate  it because we run BES 5 and we haven't been yet 
looking at BES10.

Only thing i can think of right now to help them out, is to configure EAS on 
their new BB device.

I am trying to find out EAS' behavior in case someone receives a 10MB 
attachment in an email, do the attachment get downloaded automatically, are 
there any limits, is it configurable?


Moving forward, as RIM has announced full EAS support, is it worthwhile 
continuing with BES server licenses if your device management needs are very 
low?

Thank you for any comments as always.

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Re: EAS Attachments

2013-04-04 Thread Ben Scott
On Thu, Apr 4, 2013 at 6:05 AM, Alexander Rose arose...@gmail.com wrote:
 Moving forward, as RIM has announced full EAS support, is it worthwhile
 continuing with BES server licenses if your device management needs are very
 low?

  From what I'm told:

Classic BB and new BB are two completely different platforms.
Separate them in your mind completely.

New BB uses ActiveSync for sync purposes.  The server-side software
provides device management and policy functions, for both new BB and
third-party (iOS/Android) devices; it does not provide any sync
functions.

-- Ben

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RE: EAS Attachments

2013-04-04 Thread Guyer, Don
Correct. I have yet to find a complete comparison on the pros/cons between 
using BES vs. not using BES but, this gives a high level of the new BES world:

http://vowe.net/archives/013555.html

Regards,

Don Guyer
Catholic Health East - Information Technology
Enterprise Directory  Messaging Services
3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
email: dgu...@che.org
Office:  610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440
For immediate assistance, please open a Service Desk ticket or call the 
helpdesk @ 610-492-3839.


-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.com] 
Sent: Thursday, April 04, 2013 7:55 AM
To: MS-Exchange Admin Issues
Subject: Re: EAS Attachments

On Thu, Apr 4, 2013 at 6:05 AM, Alexander Rose arose...@gmail.com wrote:
 Moving forward, as RIM has announced full EAS support, is it 
 worthwhile continuing with BES server licenses if your device 
 management needs are very low?

  From what I'm told:

Classic BB and new BB are two completely different platforms.
Separate them in your mind completely.

New BB uses ActiveSync for sync purposes.  The server-side software provides 
device management and policy functions, for both new BB and third-party 
(iOS/Android) devices; it does not provide any sync functions.

-- Ben

---
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Re: EAS Attachments

2013-04-04 Thread Alexander Rose
What about roaming users?
My understanding is that if you had a BES International plan enabled for
your SIM card then all email traffic generated would not make your
telephone bill any higher even if you are a UK citizen downloading 10 MB
Excel files 10 times a day to your BB from a meeting room in Japan.
Whereas if these same people switch to Active Sync, all traffic generated
for downloading attachments and just normal sync will become a lot more
expensive.


On Thu, Apr 4, 2013 at 2:04 PM, Guyer, Don dgu...@che.org wrote:

 Correct. I have yet to find a complete comparison on the pros/cons
 between using BES vs. not using BES but, this gives a high level of the new
 BES world:

 http://vowe.net/archives/013555.html

 Regards,

 Don Guyer
 Catholic Health East - Information Technology
 Enterprise Directory  Messaging Services
 3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
 email: dgu...@che.org
 Office:  610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440
 For immediate assistance, please open a Service Desk ticket or call the
 helpdesk @ 610-492-3839.


 -Original Message-
 From: Ben Scott [mailto:mailvor...@gmail.com]
 Sent: Thursday, April 04, 2013 7:55 AM
 To: MS-Exchange Admin Issues
 Subject: Re: EAS Attachments

 On Thu, Apr 4, 2013 at 6:05 AM, Alexander Rose arose...@gmail.com wrote:
  Moving forward, as RIM has announced full EAS support, is it
  worthwhile continuing with BES server licenses if your device
  management needs are very low?

   From what I'm told:

 Classic BB and new BB are two completely different platforms.
 Separate them in your mind completely.

 New BB uses ActiveSync for sync purposes.  The server-side software
 provides device management and policy functions, for both new BB and
 third-party (iOS/Android) devices; it does not provide any sync functions.

 -- Ben

 ---
 To manage subscriptions click here:
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 Confidentiality Notice:
 This e-mail, including any attachments is the
 property of Catholic Health East and is intended
 for the sole use of the intended recipient(s).
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 confidential.  Any unauthorized review, use,
 disclosure, or distribution is prohibited. If you are
 not the intended recipient, please delete this message, and
 reply to the sender regarding the error in a separate email.



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RE: EAS Attachments

2013-04-04 Thread Guyer, Don
That brings up another question, regarding the discussion on Monday.

If a Z10 is being policed by a BES but, it communicates over EAS direct to 
Exchange, is there data compression at all?

I'm assuming compression will only take place if it is on a BES, not using EAS 
at all?

Regards,

Don Guyer
Catholic Health East - Information Technology
Enterprise Directory  Messaging Services
3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
email: dgu...@che.orgmailto:dgu...@che.org
Office:  610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440
For immediate assistance, please open a Service Desk ticket or call the 
helpdesk @ 610-492-3839.
[cid:image001.jpg@01CE3111.98ED59E0]

From: Alexander Rose [mailto:arose...@gmail.com]
Sent: Thursday, April 04, 2013 8:32 AM
To: MS-Exchange Admin Issues
Subject: Re: EAS Attachments

What about roaming users?
My understanding is that if you had a BES International plan enabled for your 
SIM card then all email traffic generated would not make your telephone bill 
any higher even if you are a UK citizen downloading 10 MB Excel files 10 times 
a day to your BB from a meeting room in Japan.
Whereas if these same people switch to Active Sync, all traffic generated for 
downloading attachments and just normal sync will become a lot more expensive.

On Thu, Apr 4, 2013 at 2:04 PM, Guyer, Don 
dgu...@che.orgmailto:dgu...@che.org wrote:
Correct. I have yet to find a complete comparison on the pros/cons between 
using BES vs. not using BES but, this gives a high level of the new BES world:

http://vowe.net/archives/013555.html

Regards,

Don Guyer
Catholic Health East - Information Technology
Enterprise Directory  Messaging Services
3805 West Chester Pike, Suite 100, Newtown Square, Pa  19073
email: dgu...@che.orgmailto:dgu...@che.org
Office:  610.550.3595tel:610.550.3595 | Cell: 610.955.6528tel:610.955.6528 
| Fax: 610.271.9440tel:610.271.9440
For immediate assistance, please open a Service Desk ticket or call the 
helpdesk @ 610-492-3839tel:610-492-3839.

-Original Message-
From: Ben Scott [mailto:mailvor...@gmail.commailto:mailvor...@gmail.com]
Sent: Thursday, April 04, 2013 7:55 AM
To: MS-Exchange Admin Issues
Subject: Re: EAS Attachments

On Thu, Apr 4, 2013 at 6:05 AM, Alexander Rose 
arose...@gmail.commailto:arose...@gmail.com wrote:
 Moving forward, as RIM has announced full EAS support, is it
 worthwhile continuing with BES server licenses if your device
 management needs are very low?

  From what I'm told:

Classic BB and new BB are two completely different platforms.
Separate them in your mind completely.

New BB uses ActiveSync for sync purposes.  The server-side software provides 
device management and policy functions, for both new BB and third-party 
(iOS/Android) devices; it does not provide any sync functions.

-- Ben

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User has to enter pre-Windows 2000 login to Exchange 2010

2013-04-04 Thread Maglinger, Paul
 We have an issue that just cropped up this morning.  User changed password 
yesterday morning, brought up Outlook, worked all day with no problems.  
Shutdown laptop and went home.   Didn't use the laptop until she came in this 
morning.  Logged into our Windows domain fine.  Tried to bring up Outlook and 
was prompted for username and password.  Entered the password several times and 
locked out her account.  We deleted her mail profile and tried to recreate it, 
but was prompted for username and password, and again locked out her account.  
This was using usern...@domain.com as the username.  Finally we tried using 
domain\username with the password and that worked, but it continued to prompt 
for username and password until we checked remember.   I found a dead-end 
reference on the web that referred to a username over 20 characters, but have 
found nothing yet that explains this.  Thoughts anyone?

-Paul

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RE: User has to enter pre-Windows 2000 login to Exchange 2010

2013-04-04 Thread Michael B. Smith
Is it patched to current? That's my only guess, as long as the 
userPrincipalName is properly populated.

I HAVE seen indications that Exchange may eventually require the 
userPrincipalName to match the primary SMTP address. Could that be an issue 
here?

-Original Message-
From: Maglinger, Paul [mailto:pmaglin...@scvl.com] 
Sent: Thursday, April 4, 2013 12:38 PM
To: MS-Exchange Admin Issues
Subject: User has to enter pre-Windows 2000 login to Exchange 2010

 We have an issue that just cropped up this morning.  User changed password 
yesterday morning, brought up Outlook, worked all day with no problems.  
Shutdown laptop and went home.   Didn't use the laptop until she came in this 
morning.  Logged into our Windows domain fine.  Tried to bring up Outlook and 
was prompted for username and password.  Entered the password several times and 
locked out her account.  We deleted her mail profile and tried to recreate it, 
but was prompted for username and password, and again locked out her account.  
This was using usern...@domain.com as the username.  Finally we tried using 
domain\username with the password and that worked, but it continued to prompt 
for username and password until we checked remember.   I found a dead-end 
reference on the web that referred to a username over 20 characters, but have 
found nothing yet that explains this.  Thoughts anyone?

-Paul

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RE: User has to enter pre-Windows 2000 login to Exchange 2010

2013-04-04 Thread Glen Johnson
Could be the previous password was remembered.
Control panel, user account, manage credentials.


-Original Message-
From: Maglinger, Paul [mailto:pmaglin...@scvl.com] 
Sent: Thursday, April 04, 2013 12:38 PM
To: MS-Exchange Admin Issues
Subject: User has to enter pre-Windows 2000 login to Exchange 2010

 We have an issue that just cropped up this morning.  User changed password 
yesterday morning, brought up Outlook, worked all day with no problems.  
Shutdown laptop and went home.   Didn't use the laptop until she came in this 
morning.  Logged into our Windows domain fine.  Tried to bring up Outlook and 
was prompted for username and password.  Entered the password several times and 
locked out her account.  We deleted her mail profile and tried to recreate it, 
but was prompted for username and password, and again locked out her account.  
This was using usern...@domain.com as the username.  Finally we tried using 
domain\username with the password and that worked, but it continued to prompt 
for username and password until we checked remember.   I found a dead-end 
reference on the web that referred to a username over 20 characters, but have 
found nothing yet that explains this.  Thoughts anyone?

-Paul

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RE: User has to enter pre-Windows 2000 login to Exchange 2010

2013-04-04 Thread Maglinger, Paul
Patches should be up-to-date on the Outlook client.  We have not put SP3 on 
yet, waiting for maintenance window.
UPN matches the SMTP address.  I don't remember seeing anything about this that 
SP3 fixes.

-Original Message-
From: Michael B. Smith [mailto:mich...@smithcons.com] 
Sent: Thursday, April 04, 2013 11:43 AM
To: MS-Exchange Admin Issues
Subject: RE: User has to enter pre-Windows 2000 login to Exchange 2010

Is it patched to current? That's my only guess, as long as the 
userPrincipalName is properly populated.

I HAVE seen indications that Exchange may eventually require the 
userPrincipalName to match the primary SMTP address. Could that be an issue 
here?

-Original Message-
From: Maglinger, Paul [mailto:pmaglin...@scvl.com] 
Sent: Thursday, April 4, 2013 12:38 PM
To: MS-Exchange Admin Issues
Subject: User has to enter pre-Windows 2000 login to Exchange 2010

 We have an issue that just cropped up this morning.  User changed password 
yesterday morning, brought up Outlook, worked all day with no problems.  
Shutdown laptop and went home.   Didn't use the laptop until she came in this 
morning.  Logged into our Windows domain fine.  Tried to bring up Outlook and 
was prompted for username and password.  Entered the password several times and 
locked out her account.  We deleted her mail profile and tried to recreate it, 
but was prompted for username and password, and again locked out her account.  
This was using usern...@domain.com as the username.  Finally we tried using 
domain\username with the password and that worked, but it continued to prompt 
for username and password until we checked remember.   I found a dead-end 
reference on the web that referred to a username over 20 characters, but have 
found nothing yet that explains this.  Thoughts anyone?

-Paul

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RE: activesync not loading email for user

2013-04-04 Thread Michael B. Smith
I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable unknown device support in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy


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RE: Anybody out there have any experience with an Email Archive company called C2C?

2013-04-04 Thread John Cook
It was a good program, we nearly went with it, we're on Metalogix (formerly 
Sunbelt Exchange Archiver) and it's been pretty reliable.

John W. Cook
Network Operations Manager
Partnership For Strong Families
5950 NW 1st Place
Gainesville, Fl 32607
Office (352)-244-1610tel:%28352%29-244-1610
Cell (352) 215-6944tel:%28352%29%20215-6944
MCSE, MCP+I, MCTS, CompTIA A+, N+, VSP4, VTSP4
[MCP_SE_c][MCTS][top_banner]
[VMLOGO_VTSP_S_Q208][sales_prof_B]

From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net]
Sent: Thursday, April 04, 2013 1:19 PM
To: MS-Exchange Admin Issues
Subject: Anybody out there have any experience with an Email Archive company 
called C2C?

We're currently using Mimosa NearPoint, but it seems we've hitched our wagon to 
a stump.

HP owns it now and they've discontinued development so we're going to have to 
migrate.

**
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RE: User has to enter pre-Windows 2000 login to Exchange 2010

2013-04-04 Thread Miller Bonnie L .
I've run into the 20 char limit before, and it was poorly documented at the 
time--I think I asked about it 3 or 4 years ago on ntsysadmin, if you're 
keeping an archive.  Look at the user's account in AD, and on the account tab, 
verify if the two names match for User logon name and user logon name 
(Pre-windows 2000).  If their name is over 20 characters, one gets truncated, 
and causes issues where you basically have two different logon names for the 
user, depending on how the person logs on (via UPN or old-style).

After dealing with it for a little while, the user became frustrated and was 
happier to have us just truncate her entire logon name to 20 chars.

-Bonnie

-Original Message-
From: Maglinger, Paul [mailto:pmaglin...@scvl.com] 
Sent: Thursday, April 04, 2013 9:38 AM
To: MS-Exchange Admin Issues
Subject: User has to enter pre-Windows 2000 login to Exchange 2010

 We have an issue that just cropped up this morning.  User changed password 
yesterday morning, brought up Outlook, worked all day with no problems.  
Shutdown laptop and went home.   Didn't use the laptop until she came in this 
morning.  Logged into our Windows domain fine.  Tried to bring up Outlook and 
was prompted for username and password.  Entered the password several times and 
locked out her account.  We deleted her mail profile and tried to recreate it, 
but was prompted for username and password, and again locked out her account.  
This was using usern...@domain.com as the username.  Finally we tried using 
domain\username with the password and that worked, but it continued to prompt 
for username and password until we checked remember.   I found a dead-end 
reference on the web that referred to a username over 20 characters, but have 
found nothing yet that explains this.  Thoughts anyone?

-Paul

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RE: activesync not loading email for user

2013-04-04 Thread Jimmy Tran
After finally getting the credentials to login to the mail server this is what 
I found in event viewer:

Unexpected Exchange mailbox Server Error:.HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.

I'm thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don't that that is the case.  Any ideas? 
 I don't want to create a new mailbox and have the same issue.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 10:18 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable unknown device support in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy


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RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3

2013-04-04 Thread Stringham, Steven
MBS -
It looks like the RU6 fixed the KB 2763886 issue. But, it is now broken on my 
WAN where I have a Riverbed optimizing the data to my load balancer. When I 
turn the opt. off for that workstation to the RB, it now works. It was failing 
before with no RB in place, but now works with no RB in place. So, my upgrade 
to SP2 RU6 was a good thing after all.




From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Wednesday, April 03, 2013 1:34 PM
To: MS-Exchange Admin Issues
Subject: RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3

2.6 TB is the maximum size of the OST file. That’s theoretical. It’s been 
tested (I know) up to 150 GB for Exchange 2010 and probably beyond that for 
Exchange 2013.

My cached OST is 23 GB. Works great. ☺ (And I’m on Outlook 2010 because I can’t 
stand the new Outlook 2013 theme colors.)

The MAJOR add-in providers have caught up. Of course, I don’t know your 
specific add-ins. But once Exchange profiles went to cached mode by default in 
Exchange 2007, many of the add-ins got on board within a year or two.

From: Stringham, Steven [mailto:sstri...@lrlaw.com]
Sent: Wednesday, April 3, 2013 4:04 PM
To: MS-Exchange Admin Issues
Subject: RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3

Agreed on the Trend item.

Thanks on the KB.

Cached mode Now that is a touchy subject around here.
1) some of the addin's we are using in the past have been problems.

2) Some of our mailboxes are huge.  This makes caching them impossible.  Many, 
many of them are over 20gig. My top one (last time I checked) was over 90gig.  
What is the maximum size of the caching OST file?




From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Wednesday, April 03, 2013 12:07 PM
To: MS-Exchange Admin Issues
Subject: RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3
Trend has no excuse for that. They’ve had SP3 as long as I have.

I’ll ask about the KB.

But why don’t you use cached mode?

From: Stringham, Steven [mailto:sstri...@lrlaw.com]
Sent: Wednesday, April 3, 2013 3:01 PM
To: MS-Exchange Admin Issues
Subject: RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3

Just a note on updating to Ex2010 SP3.  I presently use Exclaimers and Scanmail 
for Exchange 10.2xx from Trend Micro on my servers.  Exclaimers was ready for 
SP3 but Scanmail was not.  Trend told me that it will be ready with version 
11.x available in May/June.

Also, now that I am on SP2 RU6 (done Monday night) the issue we are having with 
sending from Outlook 2010 a message that was saved as a 
drafts(http://support.microsoft.com/kb/2763886) is still occurring.  Any 
insight on this that you can give me?


MBS - Thanks for all the help.




From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Friday, March 15, 2013 12:35 PM
To: MS-Exchange Admin Issues
Subject: RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3
I think SP3 is quite solid. I’ve been running it for over six months.
From: Stringham, Steven [mailto:sstri...@lrlaw.com]
Sent: Friday, March 15, 2013 3:26 PM
To: MS-Exchange Admin Issues
Subject: RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3
So, a very definite maybe?
How has SP3 been otherwise? Do you recommend it (I think you have in other 
posts - just confirming)?

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Friday, March 15, 2013 12:13 PM
To: MS-Exchange Admin Issues
Subject: RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3
I can’t say everything I know about this – but the problem has not been 
extensively reported from the field.
You may not run into the problem. And you might.
It’s hard to say.
From: Stringham, Steven [mailto:sstri...@lrlaw.com]
Sent: Friday, March 15, 2013 3:05 PM
To: MS-Exchange Admin Issues
Subject: RE: Soft Delete Issues in Exchange 2010 SP2 RU6 and SP3
We are on ex2010 SP2 ru3.
So, we are experiancing this issue (http://support.microsoft.com/kb/2763886). 
This is fixed in SP2 RU5.
So, based on the problem listed below - where you can't seem to delete 
voicemails or faxes (we have both in our email system), and it starts in sp2 
ru6 - should I just go to sp2 ru5, or do you actually still recommend SP3.  And 
it seems RU1 is not out yet on SP3?
Thoughts?





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RE: activesync not loading email for user

2013-04-04 Thread Jean-Paul N
Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced- click ok, nad have them try to resyncing within 
30 minutes

 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 

 From: ji...@jt-solution.com
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Thu, 4 Apr 2013 22:50:43 +









After finally getting the credentials to login to the mail server this is what 
I found in event viewer:
 
Unexpected Exchange mailbox Server Error:…..HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.
 
I’m thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don’t that that is the case.  Any ideas? 
 I don’t want to create a new mailbox and have the same
 issue.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 10:18 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.
 
You will definitely have to enable “unknown device support” in Exchange.
 
Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:53 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn’t have.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 9:43 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
What does exrca.com say when you try to download the inbox? (It’s an option on 
the test.)
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:27 PM

To: MS-Exchange Admin Issues

Subject: activesync not loading email for user


 
I’ve got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I’ve tried on an android device and same thing.  I tried a 
google search
 but haven’t had luck.  I think its an exchange or aduc issue with the user.  
Any ideas?  It works for all other users.
 
TIA
 
Jimmy 
 
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RE: activesync not loading email for user

2013-04-04 Thread Jimmy Tran
What do I do in the advanced screen?  Just click ok?

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Thursday, April 04, 2013 8:10 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced-

click ok, nad have them try to resyncing within 30 minutes











Jean-Paul Natola




From: ji...@jt-solution.commailto:ji...@jt-solution.com
To: 
exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Thu, 4 Apr 2013 22:50:43 +
After finally getting the credentials to login to the mail server this is what 
I found in event viewer:

Unexpected Exchange mailbox Server Error:.HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.

I'm thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don't that that is the case.  Any ideas? 
 I don't want to create a new mailbox and have the same issue.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 10:18 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable unknown device support in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy

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