RE: Exch 5.5 - SP4 update error
The only monitoring I have is internally using the Exchange monitoring facility.could that be a problem ? -Original Message- From: Hotchkiss, Peter [mailto:[EMAIL PROTECTED]] Sent: Monday, February 04, 2002 7:31 AM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error Do you have any external monitoring programs running? I seem to recall issues caused by them during SP install. Pete Hotchkiss -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Monday, February 04, 2002 12:01 AM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error I do have IIS installed, it is still installed, however I do not use it on this Server. Why ? I have several application in addition to Exchange, but not a lot of applications, and NO BackupExec. Basically as there is 32Bit FAX Adaptec Easy CD Creator MS Proxy client Powerchute Plus WinZip NT 4.0 Option Pack Backoffice Outlook Word '97 That's it..like I said not a lot of apps Appreciate your still considering what's going on...thanks -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Sunday, February 03, 2002 6:05 PM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error Did you have IIS or anything else installed on this box before and now have it disabled? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Sunday, February 03, 2002 6:33 PM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error Importance: High I tried UpdateExpert I still get the same error, the install stops in the same place, I had no problems with SP 3, SP2..if the Information would quit stopping on it's own for no APPARENT reason, I would have left it at SP 3, so much for SP fixes Any other suggestions are WELCOME.. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Saturday, February 02, 2002 9:24 PM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error I had problems with the installation when other services/ programs were running. For example, stopping BackupExec seems to stop a lot of installation problems. However, another problem I ran into was since my servers are mostly single server shops, I run the OWA on the server. In one instance I had installed IIS and the OWA on the PDC, after installing a BDC and then a MS, I was able to move the OWA to it's own box. Ever since that occurred, whenever I try to manually patch the server, it wants IIS re-enbled. HTH - good luck. BTW - I started using Update Expert and I don't have to deal with this type of stuff anymore. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Saturday, February 02, 2002 6:53 PM To: MS-Exchange Admin Issues Subject: Exch 5.5 - SP4 update error I have been trying to apply SP4 to my Exch 5.5 server, it consistently stops about 3/4 of the way through exit code is x002002000 By making a log of what's happening with ntfilemon I can see that quite a few files can't be found e.g.. Kernel32.dll, ole32.dll, comdlg.dll etc.during the update, TechNet seems to indicate that using the log is the best way to determine what's wrong... All the missing files in the log is all that is obvious to me. I d/l ALL the sp4 zip files from the Microsoft site. Anyone else had this problem ? What is the resolution ? Thanks Robert E Young BS MCSE Consultant - Systems Engineering Dallas, Tx USA List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm CONFIDENTIALITY NOTICE: This electronic mail transmission is intended only for the use of the individual or entity to which it is addressed and may contain
RE: Exch 5.5 - SP4 update error
Title: Message I have tried one readers suggestion of using "UpdateExpert" to control the install..I still get the same error, and the update exits before completion. Any other ideas ? Robert E Young BS MCSE Consultant - Systems Engineering Dallas, Tx USA I have been trying to apply SP4 to my Exch 5.5 server, it consistently stops about 3/4 of the way through exit code is x002002000 By making a log of what's happening with "ntfilemon" I can see that quite a few files "can't be found" e.g.. Kernel32.dll, ole32.dll, comdlg.dll etc.during the update, TechNet seems to indicate that using the log is the best way to determine what's wrong... All the missing files in the log is all that is obvious to me. I d/l ALL the sp4 zip files from the Microsoft site. Anyone else had this problem ? What is the resolution ? Thanks Robert E Young BS MCSE Consultant - Systems Engineering Dallas, Tx USA List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Exch 5.5 - SP4 update error
Appreciate the suggestions but there is nothing I have not already done.so far, still need that one other person who has a similar experience and has either worked through it or called Microsoft. But hey, isn't that what this newsgroup is for, i.e. to ask questions and hopefully to get answers I don't have or use backupexec on this server. The event logs point to what I have previously written, nothing that helped. Yes, I know it does not make sense, I expect if all went smoothly w/o errors or problems I too could say it's low-tech, don't need that, 'nuff said. The error is in the logfile, there are many NT std files that are not foundKernel32.dll, security.dll, version.dll, ole32.dll, wsock32.dll and about 5 more, it seems that after it takes enough of these errors it just stops, exits and says I can continue the install later. This problem is really annoying.help not sarcasm is appreciated -Original Message- From: Simon Gallagher [mailto:[EMAIL PROTECTED]] Sent: Sunday, February 03, 2002 6:11 PM To: MS-Exchange Admin Issues Subject: Re: Exch 5.5 - SP4 update error Erm, not wanting to teach how to suck eggs and all that but a few suggestions based on my experience have you checked the event logs - IS stopping suddenly sounds like a DB corruption (event - 1018 or similar) also might give more clues as to why the SP u/g stops, I have done 100's of SP3 and SP4 updates without any trouble, - from a technical point of view they really are quite a simple (low-tech) process, i.e it does some checks it stops all the Exchange services it copies new versions of the exchange files (this is where most of the problems come in - due to files being locked by services Starts services again also - as mentioned below stop all other services, categories to look at include Hardware Agents - i.e Compaq Insight Manager, Dell hwtools etc... **IMHO - these are usually the culprit the installer will sit there for ages and most people forget about these** SNMP service Backup Exec Agents IIS A/V Software - including any non-exchange aware s/w Scheduler service Check disk space, run chkdsk on the volume with the system files? Might also be worth re-applying the NT service pack (6a?) before running this update - maybe your problem lies with the DLL registration of the files you mentioned, or out-of-date versions. Could also be worth turning up the logging in Exchange properties to see if that sheds any light on it - for example if the IS doesn't shutdown cleanly during the SP upgrade. Just a few ideas/... Cheers Simon Gallagher Technical Consultant Lansolve Consultancy Services - Original Message - From: [EMAIL PROTECTED] To: MS-Exchange Admin Issues [EMAIL PROTECTED] Sent: Sunday, February 03, 2002 11:33 PM Subject: RE: Exch 5.5 - SP4 update error I tried UpdateExpert I still get the same error, the install stops in the same place, I had no problems with SP 3, SP2..if the Information would quit stopping on it's own for no APPARENT reason, I would have left it at SP 3, so much for SP fixes Any other suggestions are WELCOME.. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Saturday, February 02, 2002 9:24 PM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error I had problems with the installation when other services/ programs were running. For example, stopping BackupExec seems to stop a lot of installation problems. However, another problem I ran into was since my servers are mostly single server shops, I run the OWA on the server. In one instance I had installed IIS and the OWA on the PDC, after installing a BDC and then a MS, I was able to move the OWA to it's own box. Ever since that occurred, whenever I try to manually patch the server, it wants IIS re-enbled. HTH - good luck. BTW - I started using Update Expert and I don't have to deal with this type of stuff anymore. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Saturday, February 02, 2002 6:53 PM To: MS-Exchange Admin Issues Subject: Exch 5.5 - SP4 update error I have been trying to apply SP4 to my Exch 5.5 server, it consistently stops about 3/4 of the way through exit code is x002002000 By making a log of what's happening with ntfilemon I can see that quite a few files can't be found e.g.. Kernel32.dll, ole32.dll, comdlg.dll etc.during the update, TechNet seems to indicate that using the log is the best way to determine what's wrong... All the missing files in the log is all
RE: Exch 5.5 - SP4 update error
I do have IIS installed, it is still installed, however I do not use it on this Server. Why ? I have several application in addition to Exchange, but not a lot of applications, and NO BackupExec. Basically as there is 32Bit FAX Adaptec Easy CD Creator MS Proxy client Powerchute Plus WinZip NT 4.0 Option Pack Backoffice Outlook Word '97 That's it..like I said not a lot of apps Appreciate your still considering what's going on...thanks -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Sunday, February 03, 2002 6:05 PM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error Did you have IIS or anything else installed on this box before and now have it disabled? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Sunday, February 03, 2002 6:33 PM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error Importance: High I tried UpdateExpert I still get the same error, the install stops in the same place, I had no problems with SP 3, SP2..if the Information would quit stopping on it's own for no APPARENT reason, I would have left it at SP 3, so much for SP fixes Any other suggestions are WELCOME.. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Saturday, February 02, 2002 9:24 PM To: MS-Exchange Admin Issues Subject: RE: Exch 5.5 - SP4 update error I had problems with the installation when other services/ programs were running. For example, stopping BackupExec seems to stop a lot of installation problems. However, another problem I ran into was since my servers are mostly single server shops, I run the OWA on the server. In one instance I had installed IIS and the OWA on the PDC, after installing a BDC and then a MS, I was able to move the OWA to it's own box. Ever since that occurred, whenever I try to manually patch the server, it wants IIS re-enbled. HTH - good luck. BTW - I started using Update Expert and I don't have to deal with this type of stuff anymore. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Saturday, February 02, 2002 6:53 PM To: MS-Exchange Admin Issues Subject: Exch 5.5 - SP4 update error I have been trying to apply SP4 to my Exch 5.5 server, it consistently stops about 3/4 of the way through exit code is x002002000 By making a log of what's happening with ntfilemon I can see that quite a few files can't be found e.g.. Kernel32.dll, ole32.dll, comdlg.dll etc.during the update, TechNet seems to indicate that using the log is the best way to determine what's wrong... All the missing files in the log is all that is obvious to me. I d/l ALL the sp4 zip files from the Microsoft site. Anyone else had this problem ? What is the resolution ? Thanks Robert E Young BS MCSE Consultant - Systems Engineering Dallas, Tx USA List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
