RE: Bounce message puzzler
Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. **
RE: Bounce message puzzler
Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us.
RE: Bounce message puzzler
Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The inform
RE: Bounce message puzzler
Look at the even log for the server where that mailbox resides. If nothing is there then turn up the SMPT logging and look at the actual smtp transaction and see what it says. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us.
RE: Bounce message puzzler
Does he get the same result if he tries to send it via OWA? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. **
RE: Bounce message puzzler
He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you
RE: Bounce message puzzler
Then I second the suggestion to visit the smtp logs. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that
RE: Bounce message puzzler
Does message tracking throw up any results? or can you trace the email on your gateway solution? John From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: 10 March 2010 16:18 To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Then I second the suggestion to visit the smtp logs. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments)
RE: Bounce message puzzler
Nothing in the Event Logs. I'll enable SMTP logging and will ask the sender to send the message again. Kyle B. Plummer From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, March 10, 2010 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Look at the even log for the server where that mailbox resides. If nothing is there then turn up the SMPT logging and look at the actual smtp transaction and see what it says. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us.
RE: Bounce message puzzler
Is there an AV or spam scanning solution in front of your Exchange server that may be blocking the message? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:25 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Nothing in the Event Logs. I'll enable SMTP logging and will ask the sender to send the message again. Kyle B. Plummer From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, March 10, 2010 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Look at the even log for the server where that mailbox resides. If nothing is there then turn up the SMPT logging and look at the actual smtp transaction and see what it says. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us.
RE: Bounce message puzzler
Third. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 11:18 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Then I second the suggestion to visit the smtp logs. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer
RE: Bounce message puzzler
Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the pers
RE: Bounce message puzzler
I have GFI MailEssentials and VIPRE on the server. That doesn't seem to be the issue as the sender can send the exact same message to me successfully. Kyle B. Plummer From: Joe Pochedley [mailto:joe.poched...@fivesgroup.com] Sent: Wednesday, March 10, 2010 11:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is there an AV or spam scanning solution in front of your Exchange server that may be blocking the message? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:25 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Nothing in the Event Logs. I'll enable SMTP logging and will ask the sender to send the message again. Kyle B. Plummer From: Kennedy, Jim [mailto:kennedy...@elyriaschools.org] Sent: Wednesday, March 10, 2010 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Look at the even log for the server where that mailbox resides. If nothing is there then turn up the SMPT logging and look at the actual smtp transaction and see what it says. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the
RE: Bounce message puzzler
Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. **
RE: Bounce message puzzler
How does the other recipient's address look in the headers of the copy you received? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:28 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is s
RE: Bounce message puzzler
Take the attachment and send it to your Gmail account then you send from your Gmail account to the 'bad' recipient with the same attachment. From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 12:28 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dis
RE: Bounce message puzzler
The 5.2.1 typically indicates that it's a size issue. Are you sure he doesn't have something set up locally? Can you send him an attachment of the same size or the same attachment? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:28 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attachments is strictly prohibited. If you have received this e-mail in error, please immediately notify us by telephone toll-free at (866) 841-6888 or by reply e-mail to the sender. You must destroy the original transmission and its contents. You will be reimbursed for reasonable costs incurred in notifying us. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible
Re: Bounce message puzzler
Are you 100% sure the the NDR comes from your Exchange org.? What about public folders? Is there any chance the affected user's email is being forwarded to a mail enabled PF? There are some Google hits out there that are similar to your scenario. Lastly, and this one is way out there, by any chance do you and the affected user have e-mail addresses in different TLDs? I won't even bother with why I'm asking this unless the answer is yes. Good luck, RS On Wed, Mar 10, 2010 at 12:27 PM, Kyle Plummer wrote: > Tried that. Same result. I can send an e-mail to the “sender” and the > internal recipient, and have the “sender” reply back with an attachment – I > get the message, but the other internal recipient does not. The “sender” > gets the same bounce message. > > > > Working on the SMTP logs now. Just waiting for the “sender” to try again. > > > > Kyle B. Plummer > -- > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:05 PM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Have them reply to a message originally sent from the intended recipient > with the attachment? > > > > -Paul > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 10:13 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > He’s actually trying to receive a message from someone outside the Exchange > org. I do not know how the sender is addressing the message. > > > > Kyle B. Plummer > -- > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:47 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Is he addressing it out of the GAL, a local AB, or a nickname resolution? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:38 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Not really. The receiving message size limit is set to use the default, > which is roughly 15MB (today’s attachment was 50KB). Message restrictions > are set to accept messages from everyone. > > > > Kyle B. Plummer > -- > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:29 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Are there any delivery restrictions on the recipient’s mailbox? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:24 AM > > *To:* MS-Exchange Admin Issues > *Subject:* Bounce message puzzler > > > > I’m hoping some of the brilliant people on this list can help. E-mails from > just one of our clients is bounced every time he sends a message with an > attachment to a specific person in our firm with the following error: > > > > Your message did not reach some or all of the intended recipients. > > Subject: February Financials > > Sent: 3/10/2010 8:28 AM > > The following recipient(s) could not be reached: > > *Recipient* on 3/10/2010 8:22 AM > > The message reached the recipient's e-mail system, but delivery > was refused. Attempt to resend the message. If it still fails, contact > your system administrator. > > <*mailserver* #5.2.1> > > > > > > I am running Exchange 2003 with service pack 2 installed. The sender can > send the message to me and I receive it. The sender can send the e-mail to > another person in his firm, and that person can forward it to the recipient > no problem. I do not believe it’s a mail server issue; more likely it has to > do with the specific recipient. The message size is well within the limits, > so is the recipient’s mailbox size. The recipient has a SID. > > > > What else can I check? > > > > Thank you in advance, > > > > Kyle B. Plummer > > > > *This written advice is not intended or written to be used, and can not be > used, by a taxpayer for the purpose of avoiding penalties that may be > imposed on the taxpayer.* > > Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION > > This e-mail (including attachments) is covered by the Electronic > Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is > confidential, and is intended solely for the use of the individuals or > entities to whom it is addressed. If you are not the intended recipient or >
RE: Bounce message puzzler
Yes, the NDR comes from our domain. No chance on the PF. I also checked the internal recipient's rules to make sure he hadn't set anything up for this sender. None. No, on the last one. Kyle B. Plummer From: Richard Stovall [mailto:rich...@gmail.com] Sent: Wednesday, March 10, 2010 12:46 PM To: MS-Exchange Admin Issues Subject: Re: Bounce message puzzler Are you 100% sure the the NDR comes from your Exchange org.? What about public folders? Is there any chance the affected user's email is being forwarded to a mail enabled PF? There are some Google hits out there that are similar to your scenario. Lastly, and this one is way out there, by any chance do you and the affected user have e-mail addresses in different TLDs? I won't even bother with why I'm asking this unless the answer is yes. Good luck, RS On Wed, Mar 10, 2010 at 12:27 PM, Kyle Plummer wrote: Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying of this e-mail and any file attach
RE: Bounce message puzzler
I forwarded the message to my Gmail account, and forwarded it from there back into the internal recipient. No problem. It appears to be specifically from this one sender to this one internal recipient and only if the sender attaches a file of any size or type. I'm now simply waiting for the sender to try and send a message to the internal recipient so I can see what the SMTP logs show. I think I'm stuck until that happens. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:32 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler The 5.2.1 typically indicates that it's a size issue. Are you sure he doesn't have something set up locally? Can you send him an attachment of the same size or the same attachment? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:28 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else can I check? Thank you in advance, Kyle B. Plummer This written advice is not intended or written to be used, and can not be used, by a taxpayer for the purpose of avoiding penalties that may be imposed on the taxpayer. Norman, Jones, Enlow & Co. - CONFIDENTIAL COMMUNICATION This e-mail (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. Sections 2510-2521, is confidential, and is intended solely for the use of the individuals or entities to whom it is addressed. If you are not the intended recipient or the person responsible for delivering the e-mail to the intended recipient, be advised that you have received this e-mail in error and that any use, dissemination, forwarding, printing, or copying
Re: Bounce message puzzler
How about a RBL? Do you use any of these? I had that happen to me that we couldn't send any mail to only one other company due to the fact that they were blacklisted for a day at one point. Removed the RBL and boom, the mail went through. On Wed, Mar 10, 2010 at 1:01 PM, Kyle Plummer wrote: > I forwarded the message to my Gmail account, and forwarded it from there > back into the internal recipient. No problem. It appears to be specifically > from this one sender to this one internal recipient and only if the sender > attaches a file of any size or type. > > > > I’m now simply waiting for the sender to try and send a message to the > internal recipient so I can see what the SMTP logs show. I think I’m stuck > until that happens. > > > > Kyle B. Plummer > -- > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:32 PM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > The 5.2.1 typically indicates that it’s a size issue. Are you sure he > doesn’t have something set up locally? Can you send him an attachment of > the same size or the same attachment? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 11:28 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Tried that. Same result. I can send an e-mail to the “sender” and the > internal recipient, and have the “sender” reply back with an attachment – I > get the message, but the other internal recipient does not. The “sender” > gets the same bounce message. > > > > Working on the SMTP logs now. Just waiting for the “sender” to try again. > > > > Kyle B. Plummer > ------ > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:05 PM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Have them reply to a message originally sent from the intended recipient > with the attachment? > > > > -Paul > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 10:13 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > He’s actually trying to receive a message from someone outside the Exchange > org. I do not know how the sender is addressing the message. > > > > Kyle B. Plummer > -- > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:47 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Is he addressing it out of the GAL, a local AB, or a nickname resolution? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:38 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Not really. The receiving message size limit is set to use the default, > which is roughly 15MB (today’s attachment was 50KB). Message restrictions > are set to accept messages from everyone. > > > > Kyle B. Plummer > -- > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:29 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Are there any delivery restrictions on the recipient’s mailbox? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:24 AM > *To:* MS-Exchange Admin Issues > *Subject:* Bounce message puzzler > > > > I’m hoping some of the brilliant people on this list can help. E-mails from > just one of our clients is bounced every time he sends a message with an > attachment to a specific person in our firm with the following error: > > > > Your message did not reach some or all of the intended recipients. > > Subject: February Financials > > Sent: 3/10/2010 8:28 AM > > The following recipient(s) could not be reached: > > *Recipient* on 3/10/2010 8:22 AM > > The message reached the recipient's e-mail system, but delivery > was refused. Attempt to resend the message. If it still fails, contact > your system administrator. > > <*mailserver* #5.2.1> > > > > > > I am running Exchange 2003 with service pack 2 installed. The sender can > send the message to me and I receive it. The sender can send the e-mail to > another person in his firm, and that person can forward it to the recipient > no proble
RE: Bounce message puzzler
Nope. The sender can successfully e-mail the internal recipient as long as he does not attach any files. Any attachment causes the message to bounce, neither size nor type matters. It only affects this one sender to this one internal recipient. Kyle B. Plummer From: Steve Ens [mailto:stevey...@gmail.com] Sent: Wednesday, March 10, 2010 2:23 PM To: MS-Exchange Admin Issues Subject: Re: Bounce message puzzler How about a RBL? Do you use any of these? I had that happen to me that we couldn't send any mail to only one other company due to the fact that they were blacklisted for a day at one point. Removed the RBL and boom, the mail went through. On Wed, Mar 10, 2010 at 1:01 PM, Kyle Plummer wrote: I forwarded the message to my Gmail account, and forwarded it from there back into the internal recipient. No problem. It appears to be specifically from this one sender to this one internal recipient and only if the sender attaches a file of any size or type. I'm now simply waiting for the sender to try and send a message to the internal recipient so I can see what the SMTP logs show. I think I'm stuck until that happens. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:32 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler The 5.2.1 typically indicates that it's a size issue. Are you sure he doesn't have something set up locally? Can you send him an attachment of the same size or the same attachment? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:28 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reached the recipient's e-mail system, but delivery was refused. Attempt to resend the message. If it still fails, contact your system administrator. I am running Exchange 2003 with service pack 2 installed. The sender can send the message to me and I receive it. The sender can send the e-mail to another person in his firm, and that person can forward it to the recipient no problem. I do not believe it's a mail server issue; more likely it has to do with the specific recipient. The message size is well within the limits, so is the recipient's mailbox size. The recipient has a SID. What else c
Re: Bounce message puzzler
Any mailbox quota's on the recipient? On Wed, Mar 10, 2010 at 1:27 PM, Kyle Plummer wrote: > Nope. The sender can successfully e-mail the internal recipient as long > as he does not attach any files. Any attachment causes the message to > bounce, neither size nor type matters. It only affects this one sender to > this one internal recipient. > > > > Kyle B. Plummer > -- > > *From:* Steve Ens [mailto:stevey...@gmail.com] > *Sent:* Wednesday, March 10, 2010 2:23 PM > > *To:* MS-Exchange Admin Issues > *Subject:* Re: Bounce message puzzler > > > > How about a RBL? Do you use any of these? I had that happen to me that we > couldn't send any mail to only one other company due to the fact that they > were blacklisted for a day at one point. Removed the RBL and boom, the mail > went through. > > On Wed, Mar 10, 2010 at 1:01 PM, Kyle Plummer wrote: > > I forwarded the message to my Gmail account, and forwarded it from there > back into the internal recipient. No problem. It appears to be specifically > from this one sender to this one internal recipient and only if the sender > attaches a file of any size or type. > > > > I’m now simply waiting for the sender to try and send a message to the > internal recipient so I can see what the SMTP logs show. I think I’m stuck > until that happens. > > > > Kyle B. Plummer > -- > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:32 PM > > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > The 5.2.1 typically indicates that it’s a size issue. Are you sure he > doesn’t have something set up locally? Can you send him an attachment of > the same size or the same attachment? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > > *Sent:* Wednesday, March 10, 2010 11:28 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Tried that. Same result. I can send an e-mail to the “sender” and the > internal recipient, and have the “sender” reply back with an attachment – I > get the message, but the other internal recipient does not. The “sender” > gets the same bounce message. > > > > Working on the SMTP logs now. Just waiting for the “sender” to try again. > > > > Kyle B. Plummer > -- > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:05 PM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Have them reply to a message originally sent from the intended recipient > with the attachment? > > > > -Paul > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 10:13 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > He’s actually trying to receive a message from someone outside the Exchange > org. I do not know how the sender is addressing the message. > > > > Kyle B. Plummer > -- > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:47 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Is he addressing it out of the GAL, a local AB, or a nickname resolution? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:38 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Not really. The receiving message size limit is set to use the default, > which is roughly 15MB (today’s attachment was 50KB). Message restrictions > are set to accept messages from everyone. > > > > Kyle B. Plummer > -- > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:29 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Are there any delivery restrictions on the recipient’s mailbox? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:24 AM > *To:* MS-Exchange Admin Issues > *Subject:* Bounce message puzzler > > > > I’m hoping some of the brilliant people on this list can help. E-mails from > just one of our clients is bounced every time he sends a message with an > attachment to a specific person in our firm with the following error: > > > > Your message did not reach some or all of the intended recipients. > > Subject: February Fin
RE: Bounce message puzzler
I had a similar problem once, but it was a 5.6.0, not a 5.2.1. The problem there was that the Thunderbird Client that our customer was using was attaching files in a way that our Exchange 2007 system didn't like. It called the emails corrupt and refused to deliver them. Our details were different across the board, but if you've exhausted everything else, it might be a place to look. Steve From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:28 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Nope. The sender can successfully e-mail the internal recipient as long as he does not attach any files. Any attachment causes the message to bounce, neither size nor type matters. It only affects this one sender to this one internal recipient. Kyle B. Plummer From: Steve Ens [mailto:stevey...@gmail.com] Sent: Wednesday, March 10, 2010 2:23 PM To: MS-Exchange Admin Issues Subject: Re: Bounce message puzzler How about a RBL? Do you use any of these? I had that happen to me that we couldn't send any mail to only one other company due to the fact that they were blacklisted for a day at one point. Removed the RBL and boom, the mail went through. On Wed, Mar 10, 2010 at 1:01 PM, Kyle Plummer mailto:kplum...@nje.com>> wrote: I forwarded the message to my Gmail account, and forwarded it from there back into the internal recipient. No problem. It appears to be specifically from this one sender to this one internal recipient and only if the sender attaches a file of any size or type. I'm now simply waiting for the sender to try and send a message to the internal recipient so I can see what the SMTP logs show. I think I'm stuck until that happens. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com<mailto:pmaglin...@scvl.com>] Sent: Wednesday, March 10, 2010 12:32 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler The 5.2.1 typically indicates that it's a size issue. Are you sure he doesn't have something set up locally? Can you send him an attachment of the same size or the same attachment? From: Kyle Plummer [mailto:kplum...@nje.com<mailto:kplum...@nje.com>] Sent: Wednesday, March 10, 2010 11:28 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com<mailto:pmaglin...@scvl.com>] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com<mailto:kplum...@nje.com>] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net<mailto:rob_campb...@centraltechnology.net>] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com<mailto:kplum...@nje.com>] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net<mailto:rob_campb...@centraltechnology.net>] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com<mailto:kplum...@nje.com>] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all
Re: Bounce message puzzler
As a test, you could remove the quota on this specific mailbox & try again. Just an idea, shot in the dark. On Wed, Mar 10, 2010 at 2:44 PM, Kyle Plummer wrote: > Yes, but he still has about 250MB to go. The attachments are roughly > 50KB, total. > > > > Kyle B. Plummer > -- > > *From:* Sherry Abercrombie [mailto:saber...@gmail.com] > *Sent:* Wednesday, March 10, 2010 2:39 PM > > *To:* MS-Exchange Admin Issues > *Subject:* Re: Bounce message puzzler > > > > Any mailbox quota's on the recipient? > > On Wed, Mar 10, 2010 at 1:27 PM, Kyle Plummer wrote: > > Nope. The sender can successfully e-mail the internal recipient as long as > he does not attach any files. Any attachment causes the message to bounce, > neither size nor type matters. It only affects this one sender to this one > internal recipient. > > > > Kyle B. Plummer > -- > > *From:* Steve Ens [mailto:stevey...@gmail.com] > *Sent:* Wednesday, March 10, 2010 2:23 PM > > > *To:* MS-Exchange Admin Issues > > *Subject:* Re: Bounce message puzzler > > > > How about a RBL? Do you use any of these? I had that happen to me that we > couldn't send any mail to only one other company due to the fact that they > were blacklisted for a day at one point. Removed the RBL and boom, the mail > went through. > > On Wed, Mar 10, 2010 at 1:01 PM, Kyle Plummer wrote: > > I forwarded the message to my Gmail account, and forwarded it from there > back into the internal recipient. No problem. It appears to be specifically > from this one sender to this one internal recipient and only if the sender > attaches a file of any size or type. > > > > I’m now simply waiting for the sender to try and send a message to the > internal recipient so I can see what the SMTP logs show. I think I’m stuck > until that happens. > > > > Kyle B. Plummer > ------ > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:32 PM > > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > The 5.2.1 typically indicates that it’s a size issue. Are you sure he > doesn’t have something set up locally? Can you send him an attachment of > the same size or the same attachment? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > > *Sent:* Wednesday, March 10, 2010 11:28 AM > > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Tried that. Same result. I can send an e-mail to the “sender” and the > internal recipient, and have the “sender” reply back with an attachment – I > get the message, but the other internal recipient does not. The “sender” > gets the same bounce message. > > > > Working on the SMTP logs now. Just waiting for the “sender” to try again. > > > > Kyle B. Plummer > -- > > *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] > *Sent:* Wednesday, March 10, 2010 12:05 PM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Have them reply to a message originally sent from the intended recipient > with the attachment? > > > > -Paul > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 10:13 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > He’s actually trying to receive a message from someone outside the Exchange > org. I do not know how the sender is addressing the message. > > > > Kyle B. Plummer > -- > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:47 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Is he addressing it out of the GAL, a local AB, or a nickname resolution? > > > > *From:* Kyle Plummer [mailto:kplum...@nje.com] > *Sent:* Wednesday, March 10, 2010 9:38 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Not really. The receiving message size limit is set to use the default, > which is roughly 15MB (today’s attachment was 50KB). Message restrictions > are set to accept messages from everyone. > > > > Kyle B. Plummer > -- > > *From:* Campbell, Rob [mailto:rob_campb...@centraltechnology.net] > *Sent:* Wednesday, March 10, 2010 10:29 AM > *To:* MS-Exchange Admin Issues > *Subject:* RE: Bounce message puzzler > > > > Are there any delivery restrictions on the recipien
RE: Bounce message puzzler
Is he using offline folders? Is that what the server says or the client? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 2:45 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Yes, but he still has about 250MB to go. The attachments are roughly 50KB, total. Kyle B. Plummer From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, March 10, 2010 2:39 PM To: MS-Exchange Admin Issues Subject: Re: Bounce message puzzler Any mailbox quota's on the recipient? On Wed, Mar 10, 2010 at 1:27 PM, Kyle Plummer wrote: Nope. The sender can successfully e-mail the internal recipient as long as he does not attach any files. Any attachment causes the message to bounce, neither size nor type matters. It only affects this one sender to this one internal recipient. Kyle B. Plummer From: Steve Ens [mailto:stevey...@gmail.com] Sent: Wednesday, March 10, 2010 2:23 PM To: MS-Exchange Admin Issues Subject: Re: Bounce message puzzler How about a RBL? Do you use any of these? I had that happen to me that we couldn't send any mail to only one other company due to the fact that they were blacklisted for a day at one point. Removed the RBL and boom, the mail went through. On Wed, Mar 10, 2010 at 1:01 PM, Kyle Plummer wrote: I forwarded the message to my Gmail account, and forwarded it from there back into the internal recipient. No problem. It appears to be specifically from this one sender to this one internal recipient and only if the sender attaches a file of any size or type. I'm now simply waiting for the sender to try and send a message to the internal recipient so I can see what the SMTP logs show. I think I'm stuck until that happens. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:32 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler The 5.2.1 typically indicates that it's a size issue. Are you sure he doesn't have something set up locally? Can you send him an attachment of the same size or the same attachment? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 11:28 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Tried that. Same result. I can send an e-mail to the "sender" and the internal recipient, and have the "sender" reply back with an attachment - I get the message, but the other internal recipient does not. The "sender" gets the same bounce message. Working on the SMTP logs now. Just waiting for the "sender" to try again. Kyle B. Plummer From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, March 10, 2010 12:05 PM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Have them reply to a message originally sent from the intended recipient with the attachment? -Paul From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 10:13 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler He's actually trying to receive a message from someone outside the Exchange org. I do not know how the sender is addressing the message. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:47 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Is he addressing it out of the GAL, a local AB, or a nickname resolution? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:38 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Not really. The receiving message size limit is set to use the default, which is roughly 15MB (today's attachment was 50KB). Message restrictions are set to accept messages from everyone. Kyle B. Plummer From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, March 10, 2010 10:29 AM To: MS-Exchange Admin Issues Subject: RE: Bounce message puzzler Are there any delivery restrictions on the recipient's mailbox? From: Kyle Plummer [mailto:kplum...@nje.com] Sent: Wednesday, March 10, 2010 9:24 AM To: MS-Exchange Admin Issues Subject: Bounce message puzzler I'm hoping some of the brilliant people on this list can help. E-mails from just one of our clients is bounced every time he sends a message with an attachment to a specific person in our firm with the following error: Your message did not reach some or all of the intended recipients. Subject: February Financials Sent: 3/10/2010 8:28 AM The following recipient(s) could not be reached: Recipient on 3/10/2010 8:22 AM The message reach
