RE: Outlook Login problem
Good to hear its working, you and Rob must have been on the right trail with the adminsdholder idea. I will have to play around with that in my test environment to understand it better, but like you said two birds with one stone is hard to complain. Best wishes to you and wife -troy -Original Message- From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 7:44 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I went through the account and found that Inherit from parent permissions was not checked on his account. I checked the box, forced replication, refreshed the screen and checked his account again. The box was unchecked. Next I went with test 1, removed him from the domain admins group, checked the Inherit from parent permissions box, forced replication and checked the security again. This time the Inherit from parent permissions stuck. I logged into mailbox without issue after that. Hopefully we have killed 2 birds with one stone. The mailbox is accessible again and the user can be removed from the domain admin group. Well it looks like our baby will be waiting for another day. Her contractions stopped and she is feeling better. Thanks for all the help. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 6:09 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I haven't run into this issue before, and from this article it makes it sound like adminsdholder would apply mainly for inheriting specific AD permissions (not affecting default perms on a mailbox). http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx AND I agree with Rob that it would affect OWA as well if it were permission based. A couple tests: 1) Temporarily remove user from AD domain admin group, any delegated perms should now apply (proves permission theory) 2) Remove mailbox from account and create new mailbox for account. If Outlook now works its related to content in the mailbox. Unlink the new mailbox and link the old one back, open up OWA clean out all the $#%@ that was delivered in the last two days. BTW we have never seen this issue with several domain admins with mailboxes, including a director that shouldn't...feel your pain. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:31 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem So have I. Mostly they seem to be caused by permission inheritance getting overwritten by adminsdholder, but those problems should show up within 24 hours of making the account an admin. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:26 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Normally I would agree, but given the account has domain admin rights, I have seen this cause some strange things to happen. - Original Message - From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 23:17:39 2009 Subject: RE: Outlook Login problem I'd think if that was the problem originally, it would have affected OWA and Outlook equally.. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:15 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Check that the inherit permissions in the security tab has not been unchecked for some reason. Good luck with the baby. Matt - Original Message - From: Chris Blair chris_bl...@identisys.com To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 22:11:42 2009 Subject: RE: Outlook Login problem I managed to discover something interesting relating to this. Our CEO is a member of the Domain Admins group, it is his call and I have argued against it to no avail. I gave the group Domain Admins Full access to his mailbox and all of sudden I can login to his account using Outlook. My guess now is the permissions on his mailbox are fubar. Any suggestions? I am going to continue following this path later tonight. Thanks for all the help. -Original Message- From: Chris Blair Sent: Wednesday, February 11, 2009 3:56 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks. I will try that tonight. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From
RE: Outlook Login problem
If it is an adminsdholder issue, you'll need to go into the account and manually set the admincount property back to 0, or you have the problem show up again. Adding someone to an admin group increments this, but removing them doesn't decrement it. That property is what AD uses to determine who does and doesn't get the adminsdholder permissions forced, and if you don't set it back to 0, AD will still keep trying to apply them, even though they aren't an admin any more. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, February 12, 2009 10:14 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Good to hear its working, you and Rob must have been on the right trail with the adminsdholder idea. I will have to play around with that in my test environment to understand it better, but like you said two birds with one stone is hard to complain. Best wishes to you and wife -troy -Original Message- From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 7:44 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I went through the account and found that Inherit from parent permissions was not checked on his account. I checked the box, forced replication, refreshed the screen and checked his account again. The box was unchecked. Next I went with test 1, removed him from the domain admins group, checked the Inherit from parent permissions box, forced replication and checked the security again. This time the Inherit from parent permissions stuck. I logged into mailbox without issue after that. Hopefully we have killed 2 birds with one stone. The mailbox is accessible again and the user can be removed from the domain admin group. Well it looks like our baby will be waiting for another day. Her contractions stopped and she is feeling better. Thanks for all the help. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 6:09 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I haven't run into this issue before, and from this article it makes it sound like adminsdholder would apply mainly for inheriting specific AD permissions (not affecting default perms on a mailbox). http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx AND I agree with Rob that it would affect OWA as well if it were permission based. A couple tests: 1) Temporarily remove user from AD domain admin group, any delegated perms should now apply (proves permission theory) 2) Remove mailbox from account and create new mailbox for account. If Outlook now works its related to content in the mailbox. Unlink the new mailbox and link the old one back, open up OWA clean out all the $#%@ that was delivered in the last two days. BTW we have never seen this issue with several domain admins with mailboxes, including a director that shouldn't...feel your pain. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:31 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem So have I. Mostly they seem to be caused by permission inheritance getting overwritten by adminsdholder, but those problems should show up within 24 hours of making the account an admin. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:26 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Normally I would agree, but given the account has domain admin rights, I have seen this cause some strange things to happen. - Original Message - From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 23:17:39 2009 Subject: RE: Outlook Login problem I'd think if that was the problem originally, it would have affected OWA and Outlook equally.. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:15 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Check that the inherit permissions in the security tab has not been unchecked for some reason. Good luck with the baby. Matt - Original Message - From: Chris Blair chris_bl...@identisys.com To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 22:11:42 2009 Subject: RE: Outlook Login problem I managed to discover something interesting relating to this. Our CEO is a member of the Domain Admins group, it is his call and I have argued against it to no avail. I gave the group Domain Admins Full access to his mailbox and all of sudden I can login to his account using Outlook. My guess now is the permissions on his mailbox are fubar. Any suggestions? I am going to continue following this path later
RE: Outlook Login problem
Rob, I did change his Admincount back to 0 manually. I noticed that after removing him from the domain admins group and waiting overnight, it did not set the admincount to 0. Any ideas on why this popped up now? He has been a Domain Admin for years now. And also why it has not affected the two other users in the Domain Admin group? -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Thursday, February 12, 2009 10:18 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem If it is an adminsdholder issue, you'll need to go into the account and manually set the admincount property back to 0, or you have the problem show up again. Adding someone to an admin group increments this, but removing them doesn't decrement it. That property is what AD uses to determine who does and doesn't get the adminsdholder permissions forced, and if you don't set it back to 0, AD will still keep trying to apply them, even though they aren't an admin any more. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, February 12, 2009 10:14 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Good to hear its working, you and Rob must have been on the right trail with the adminsdholder idea. I will have to play around with that in my test environment to understand it better, but like you said two birds with one stone is hard to complain. Best wishes to you and wife -troy -Original Message- From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 7:44 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I went through the account and found that Inherit from parent permissions was not checked on his account. I checked the box, forced replication, refreshed the screen and checked his account again. The box was unchecked. Next I went with test 1, removed him from the domain admins group, checked the Inherit from parent permissions box, forced replication and checked the security again. This time the Inherit from parent permissions stuck. I logged into mailbox without issue after that. Hopefully we have killed 2 birds with one stone. The mailbox is accessible again and the user can be removed from the domain admin group. Well it looks like our baby will be waiting for another day. Her contractions stopped and she is feeling better. Thanks for all the help. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 6:09 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I haven't run into this issue before, and from this article it makes it sound like adminsdholder would apply mainly for inheriting specific AD permissions (not affecting default perms on a mailbox). http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx AND I agree with Rob that it would affect OWA as well if it were permission based. A couple tests: 1) Temporarily remove user from AD domain admin group, any delegated perms should now apply (proves permission theory) 2) Remove mailbox from account and create new mailbox for account. If Outlook now works its related to content in the mailbox. Unlink the new mailbox and link the old one back, open up OWA clean out all the $#%@ that was delivered in the last two days. BTW we have never seen this issue with several domain admins with mailboxes, including a director that shouldn't...feel your pain. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:31 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem So have I. Mostly they seem to be caused by permission inheritance getting overwritten by adminsdholder, but those problems should show up within 24 hours of making the account an admin. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:26 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Normally I would agree, but given the account has domain admin rights, I have seen this cause some strange things to happen. - Original Message - From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 23:17:39 2009 Subject: RE: Outlook Login problem I'd think if that was the problem originally, it would have affected OWA and Outlook equally.. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:15 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Check that the inherit permissions in the security tab has not been unchecked for some reason. Good luck with the baby. Matt - Original Message - From: Chris Blair chris_bl
RE: Outlook Login problem
Nope, sorry. -Original Message- From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Thursday, February 12, 2009 11:22 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Rob, I did change his Admincount back to 0 manually. I noticed that after removing him from the domain admins group and waiting overnight, it did not set the admincount to 0. Any ideas on why this popped up now? He has been a Domain Admin for years now. And also why it has not affected the two other users in the Domain Admin group? -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Thursday, February 12, 2009 10:18 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem If it is an adminsdholder issue, you'll need to go into the account and manually set the admincount property back to 0, or you have the problem show up again. Adding someone to an admin group increments this, but removing them doesn't decrement it. That property is what AD uses to determine who does and doesn't get the adminsdholder permissions forced, and if you don't set it back to 0, AD will still keep trying to apply them, even though they aren't an admin any more. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, February 12, 2009 10:14 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Good to hear its working, you and Rob must have been on the right trail with the adminsdholder idea. I will have to play around with that in my test environment to understand it better, but like you said two birds with one stone is hard to complain. Best wishes to you and wife -troy -Original Message- From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 7:44 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I went through the account and found that Inherit from parent permissions was not checked on his account. I checked the box, forced replication, refreshed the screen and checked his account again. The box was unchecked. Next I went with test 1, removed him from the domain admins group, checked the Inherit from parent permissions box, forced replication and checked the security again. This time the Inherit from parent permissions stuck. I logged into mailbox without issue after that. Hopefully we have killed 2 birds with one stone. The mailbox is accessible again and the user can be removed from the domain admin group. Well it looks like our baby will be waiting for another day. Her contractions stopped and she is feeling better. Thanks for all the help. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 6:09 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I haven't run into this issue before, and from this article it makes it sound like adminsdholder would apply mainly for inheriting specific AD permissions (not affecting default perms on a mailbox). http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx AND I agree with Rob that it would affect OWA as well if it were permission based. A couple tests: 1) Temporarily remove user from AD domain admin group, any delegated perms should now apply (proves permission theory) 2) Remove mailbox from account and create new mailbox for account. If Outlook now works its related to content in the mailbox. Unlink the new mailbox and link the old one back, open up OWA clean out all the $#%@ that was delivered in the last two days. BTW we have never seen this issue with several domain admins with mailboxes, including a director that shouldn't...feel your pain. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:31 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem So have I. Mostly they seem to be caused by permission inheritance getting overwritten by adminsdholder, but those problems should show up within 24 hours of making the account an admin. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:26 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Normally I would agree, but given the account has domain admin rights, I have seen this cause some strange things to happen. - Original Message - From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 23:17:39 2009 Subject: RE: Outlook Login problem I'd think if that was the problem originally, it would have affected OWA and Outlook equally.. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:15 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem
RE: Outlook Login problem
Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Outlook Login problem
I've seen OWA issues when any of these are true: 1. The domain account was not completely configured correctly. For example, UPN field was not populated. 2. When I checked the mailbox in PowerShell, it said it was a LegacyMailbox (on Exchange 2007). Have to apply the security settings on the mailbox to convert it. 3. When the Associated External Account permission is set to another account than the one they are logging in (to OWA) with. They can have mailbox permissions and open Outlook, but OWA won't allow them in. On Wed, Feb 11, 2009 at 10:53 AM, Chris Blair chris_bl...@identisys.comwrote: Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.commailto:chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.comhttp://www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.commailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.commailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
Forget about Outlook anywhere and go be with your wife :-). From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.commailto:chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.comhttp://www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.commailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.commailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
Thanks, I will be. The doctor says not to come in until the contractions are 3 minutes apart. I am 10 minutes from home and home is 1 minute from the hospital. So far, she is OK and relaxing now. I am more nervous about it then she is. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Wednesday, February 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Forget about Outlook anywhere and go be with your wife :). From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.commailto:chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.comhttp://www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.commailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.commailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Outlook Login problem
LOL, well, make sure the contractions aren't Braxton Hicks contractions before you go. Try changing his password, give it time to replicate then try again. And try the breathing techniques etc you've learned. Calm down, take a deep breath, exhale. Repeat as necessary. ;) On Wed, Feb 11, 2009 at 1:33 PM, Eric Wittersheim ewittersh...@aasmnet.orgwrote: Forget about Outlook anywhere and go be with your wife J. -- *From:* Chris Blair [mailto:chris_bl...@identisys.com] *Sent:* Wednesday, February 11, 2009 1:29 PM *To:* MS-Exchange Admin Issues *Subject:* RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. *From:* Sherry Abercrombie [mailto:saber...@gmail.com] *Sent:* Wednesday, February 11, 2009 1:10 PM *To:* MS-Exchange Admin Issues *Subject:* Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] *Sent:* Wednesday, February 11, 2009 1:04 PM *To:* MS-Exchange Admin Issues *Subject:* RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? -- *From:* Chris Blair [mailto:chris_bl...@identisys.com] *Sent:* Wednesday, February 11, 2009 12:54 PM *To:* MS-Exchange Admin Issues *Subject:* Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
I guess that is the one benefit of my wife having a C. I think I would loose all of my hair having to wait it out like you are. Congrats and good luck to you and the wife! From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:39 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks, I will be. The doctor says not to come in until the contractions are 3 minutes apart. I am 10 minutes from home and home is 1 minute from the hospital. So far, she is OK and relaxing now. I am more nervous about it then she is. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Wednesday, February 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Forget about Outlook anywhere and go be with your wife :-). From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
Thanks Sherry, I will try resetting the password and breathing. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:40 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem LOL, well, make sure the contractions aren't Braxton Hicks contractions before you go. Try changing his password, give it time to replicate then try again. And try the breathing techniques etc you've learned. Calm down, take a deep breath, exhale. Repeat as necessary. ;) On Wed, Feb 11, 2009 at 1:33 PM, Eric Wittersheim ewittersh...@aasmnet.orgmailto:ewittersh...@aasmnet.org wrote: Forget about Outlook anywhere and go be with your wife :). From: Chris Blair [mailto:chris_bl...@identisys.commailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.commailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.commailto:chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.comhttp://www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.commailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.commailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
Don't start getting worked up till they are 5 min apart. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I,CompTIA A+, N+ From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 2:39 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks, I will be. The doctor says not to come in until the contractions are 3 minutes apart. I am 10 minutes from home and home is 1 minute from the hospital. So far, she is OK and relaxing now. I am more nervous about it then she is. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Wednesday, February 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Forget about Outlook anywhere and go be with your wife :). From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.commailto:chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.comhttp://www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.commailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.commailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http
Re: Outlook Login problem
My son was a month early. So 3 weeks doesn't sound that crazy. Could he be being prompted for a network share? PST on an inaccessible network drive, could cause constant prompting. Otherwise, I'd double check the associated external account properties for the account. from the exch 2k7 cmd shell: *get-mailbox cio mailbox | select LinkedMasterAccount * verify it is his domain account. Could be displaying a SID. On Wed, Feb 11, 2009 at 11:28 AM, Chris Blair chris_bl...@identisys.comwrote: Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. *From:* Sherry Abercrombie [mailto:saber...@gmail.com] *Sent:* Wednesday, February 11, 2009 1:10 PM *To:* MS-Exchange Admin Issues *Subject:* Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 *From:* Maglinger, Paul [mailto:pmaglin...@scvl.com] *Sent:* Wednesday, February 11, 2009 1:04 PM *To:* MS-Exchange Admin Issues *Subject:* RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? -- *From:* Chris Blair [mailto:chris_bl...@identisys.com] *Sent:* Wednesday, February 11, 2009 12:54 PM *To:* MS-Exchange Admin Issues *Subject:* Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
I ran the command you mentioned and the LinkMasterAccount is blank. I checked others, and they were blank. I setup a Outlook profile on a blank machine, no shares, or pst files. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Eric Woodford [mailto:ericwoodf...@gmail.com] Sent: Wednesday, February 11, 2009 1:45 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem My son was a month early. So 3 weeks doesn't sound that crazy. Could he be being prompted for a network share? PST on an inaccessible network drive, could cause constant prompting. Otherwise, I'd double check the associated external account properties for the account. from the exch 2k7 cmd shell: get-mailbox cio mailbox | select LinkedMasterAccount verify it is his domain account. Could be displaying a SID. On Wed, Feb 11, 2009 at 11:28 AM, Chris Blair chris_bl...@identisys.commailto:chris_bl...@identisys.com wrote: Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.commailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.commailto:chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.comhttp://www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.commailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.commailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
My wife is a midwife - her advice when contractions are at this point is to either have a hot bath or enjoy a glass of wine. If labor stops, she should try to sleep. Good luck! Sean Rector, MCSE From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 2:39 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks, I will be. The doctor says not to come in until the contractions are 3 minutes apart. I am 10 minutes from home and home is 1 minute from the hospital. So far, she is OK and relaxing now. I am more nervous about it then she is. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Wednesday, February 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Forget about Outlook anywhere and go be with your wife J. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke 2008-2009 Season: Tosca | The Barber of Seville Recently Announced: Virginia Opera's 35th Anniversary Season 2009-2010 Visit us online at www.vaopera.org or call 1.866.OPERA.VA This e-mail and any attached files are confidential and intended solely for the intended recipient(s). Unless otherwise specified, persons unnamed as recipients may not read, distribute, copy or alter this e-mail. Any views or opinions expressed in this e-mail belong to the author and may not necessarily represent those of Virginia Opera. Although precautions have been taken to ensure no viruses are present, Virginia Opera cannot accept responsibility for any loss or damage that may arise from the use of this e-mail or attachments. ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
Things seem to settle down. The contractions have stopped and the baby is still active. I could use a glass of wine though. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Sean Rector [mailto:sean.rec...@vaopera.org] Sent: Wednesday, February 11, 2009 2:21 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem My wife is a midwife - her advice when contractions are at this point is to either have a hot bath or enjoy a glass of wine. If labor stops, she should try to sleep. Good luck! Sean Rector, MCSE From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 2:39 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks, I will be. The doctor says not to come in until the contractions are 3 minutes apart. I am 10 minutes from home and home is 1 minute from the hospital. So far, she is OK and relaxing now. I am more nervous about it then she is. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Wednesday, February 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Forget about Outlook anywhere and go be with your wife :). From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.commailto:chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.comhttp://www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.commailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.commailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke Information Technology Manager Virginia Opera Association E-Mail: sean.rec...@vaopera.orgmailto:sean.rec...@vaopera.org Phone:(757) 213-4548 (direct line) {+} 2008-2009 Season: Toscahttp://www.vaopera.org/tosca | The Barber of Sevillehttp://www.vaopera.org/barber Recently Announced: Virginia Opera's 35th Anniversary Season 2009-2010http://www.vaopera.org/upcoming Visit us online at www.vaopera.orghttp://www.vaopera.org or call 1-866-OPERA-VA This e-mail and any attached files are confidential and intended solely for the intended recipient(s). Unless otherwise specified, persons unnamed as recipients may not read, distribute
RE: Outlook Login problem
I found out two things on our kids... First, the wife got an urge to clean the whole house top to bottom a few days before. Second, the baby stopped moving all day long the day before it was born. This happened on both ours... Hang in there... From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 3:11 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Things seem to settle down. The contractions have stopped and the baby is still active. I could use a glass of wine though. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Sean Rector [mailto:sean.rec...@vaopera.org] Sent: Wednesday, February 11, 2009 2:21 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem My wife is a midwife - her advice when contractions are at this point is to either have a hot bath or enjoy a glass of wine. If labor stops, she should try to sleep. Good luck! Sean Rector, MCSE From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 2:39 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks, I will be. The doctor says not to come in until the contractions are 3 minutes apart. I am 10 minutes from home and home is 1 minute from the hospital. So far, she is OK and relaxing now. I am more nervous about it then she is. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Wednesday, February 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Forget about Outlook anywhere and go be with your wife J. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke Information Technology Manager Virginia Opera Association E-Mail: sean.rec...@vaopera.org mailto:sean.rec...@vaopera.org Phone:(757) 213-4548 (direct line) {+} 2008-2009 Season: Tosca http://www.vaopera.org/tosca | The Barber of Seville http
RE: Outlook Login problem
+1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Outlook Login problem
The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message
RE: Outlook Login problem
Thanks. I will try that tonight. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja
RE: Outlook Login problem
I managed to discover something interesting relating to this. Our CEO is a member of the Domain Admins group, it is his call and I have argued against it to no avail. I gave the group Domain Admins Full access to his mailbox and all of sudden I can login to his account using Outlook. My guess now is the permissions on his mailbox are fubar. Any suggestions? I am going to continue following this path later tonight. Thanks for all the help. -Original Message- From: Chris Blair Sent: Wednesday, February 11, 2009 3:56 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks. I will try that tonight. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message
Re: Outlook Login problem
Check that the inherit permissions in the security tab has not been unchecked for some reason. Good luck with the baby. Matt - Original Message - From: Chris Blair chris_bl...@identisys.com To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 22:11:42 2009 Subject: RE: Outlook Login problem I managed to discover something interesting relating to this. Our CEO is a member of the Domain Admins group, it is his call and I have argued against it to no avail. I gave the group Domain Admins Full access to his mailbox and all of sudden I can login to his account using Outlook. My guess now is the permissions on his mailbox are fubar. Any suggestions? I am going to continue following this path later tonight. Thanks for all the help. -Original Message- From: Chris Blair Sent: Wednesday, February 11, 2009 3:56 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks. I will try that tonight. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version of Outlook, 2000, XP, 2003, and 2007, all prompt for a username and password. No matter what I enter it always comes back to a login prompt. Thanks! -- Sherry Abercrombie Any sufficiently advanced technology is indistinguishable from magic. Arthur C. Clarke
RE: Outlook Login problem
I'd think if that was the problem originally, it would have affected OWA and Outlook equally.. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:15 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Check that the inherit permissions in the security tab has not been unchecked for some reason. Good luck with the baby. Matt - Original Message - From: Chris Blair chris_bl...@identisys.com To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 22:11:42 2009 Subject: RE: Outlook Login problem I managed to discover something interesting relating to this. Our CEO is a member of the Domain Admins group, it is his call and I have argued against it to no avail. I gave the group Domain Admins Full access to his mailbox and all of sudden I can login to his account using Outlook. My guess now is the permissions on his mailbox are fubar. Any suggestions? I am going to continue following this path later tonight. Thanks for all the help. -Original Message- From: Chris Blair Sent: Wednesday, February 11, 2009 3:56 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks. I will try that tonight. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM To: MS-Exchange Admin Issues Subject: Outlook Login problem Having some problems with an Exchange user. We are running Exchange 2007, with the all updates. The day started out by this user (our CEO of course) not being able to login to Outlook at home using Outlook Anywhere. Next we tried OWA, which gave an error saying it couldn't open the mailbox. I ended up deleting his AD account, creating a new user with the same name and then reconnecting the Exchange mailbox to the new account. This then allowed him to login to OWA, but not Outlook. Outlook continues to prompt for a username and password. I then type in his AD credentials, and after a second the login box pops back up. I have tried different version
RE: Outlook Login problem
So have I. Mostly they seem to be caused by permission inheritance getting overwritten by adminsdholder, but those problems should show up within 24 hours of making the account an admin. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:26 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Normally I would agree, but given the account has domain admin rights, I have seen this cause some strange things to happen. - Original Message - From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 23:17:39 2009 Subject: RE: Outlook Login problem I'd think if that was the problem originally, it would have affected OWA and Outlook equally.. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:15 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Check that the inherit permissions in the security tab has not been unchecked for some reason. Good luck with the baby. Matt - Original Message - From: Chris Blair chris_bl...@identisys.com To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 22:11:42 2009 Subject: RE: Outlook Login problem I managed to discover something interesting relating to this. Our CEO is a member of the Domain Admins group, it is his call and I have argued against it to no avail. I gave the group Domain Admins Full access to his mailbox and all of sudden I can login to his account using Outlook. My guess now is the permissions on his mailbox are fubar. Any suggestions? I am going to continue following this path later tonight. Thanks for all the help. -Original Message- From: Chris Blair Sent: Wednesday, February 11, 2009 3:56 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks. I will try that tonight. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook, Open, Other User's folder, while I was logged in. I get the error 'Cannot display folder. The inbox Folder cannot be found'. So at this point, he can login to OWA, but not Outlook. From: Sherry Abercrombie [mailto:saber...@gmail.com] Sent: Wednesday, February 11, 2009 1:10 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Well, you said in your original post it was Outlook at home. On Wed, Feb 11, 2009 at 1:07 PM, Chris Blair chris_bl...@identisys.com wrote: No VPN. This is happening on the internal network to only this user. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 From: Maglinger, Paul [mailto:pmaglin...@scvl.com] Sent: Wednesday, February 11, 2009 1:04 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Coming in through VPN? Looks like http is coming through okay, could it be a firewall issue on his home system blocking email? From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 12:54 PM
RE: Outlook Login problem
I haven't run into this issue before, and from this article it makes it sound like adminsdholder would apply mainly for inheriting specific AD permissions (not affecting default perms on a mailbox). http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx AND I agree with Rob that it would affect OWA as well if it were permission based. A couple tests: 1) Temporarily remove user from AD domain admin group, any delegated perms should now apply (proves permission theory) 2) Remove mailbox from account and create new mailbox for account. If Outlook now works its related to content in the mailbox. Unlink the new mailbox and link the old one back, open up OWA clean out all the $#%@ that was delivered in the last two days. BTW we have never seen this issue with several domain admins with mailboxes, including a director that shouldn't...feel your pain. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:31 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem So have I. Mostly they seem to be caused by permission inheritance getting overwritten by adminsdholder, but those problems should show up within 24 hours of making the account an admin. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:26 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Normally I would agree, but given the account has domain admin rights, I have seen this cause some strange things to happen. - Original Message - From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 23:17:39 2009 Subject: RE: Outlook Login problem I'd think if that was the problem originally, it would have affected OWA and Outlook equally.. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:15 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Check that the inherit permissions in the security tab has not been unchecked for some reason. Good luck with the baby. Matt - Original Message - From: Chris Blair chris_bl...@identisys.com To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 22:11:42 2009 Subject: RE: Outlook Login problem I managed to discover something interesting relating to this. Our CEO is a member of the Domain Admins group, it is his call and I have argued against it to no avail. I gave the group Domain Admins Full access to his mailbox and all of sudden I can login to his account using Outlook. My guess now is the permissions on his mailbox are fubar. Any suggestions? I am going to continue following this path later tonight. Thanks for all the help. -Original Message- From: Chris Blair Sent: Wednesday, February 11, 2009 3:56 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks. I will try that tonight. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any chance there's a corrupted email in his Inbox causing this? I've seen more than one case of a corrupted email making Outlook go wobbly but not fazing OWA. From: Chris Blair [mailto:chris_bl...@identisys.com] Sent: Wednesday, February 11, 2009 1:29 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Sorry, my fault. I feel like I am going a 100mph in circles right now. My wife is due with our baby boy in 3 weeks, but she is calling saying she is having contractions. So far, they are about 10 -15 minutes apart. This all started last night while he was trying to use Outlook anywhere. Today he is in the office and I went through the steps I mentioned below. I have setup a mail profile for him on multiple computers now with the same result, a continuous prompting for username/password. I also tried granting myself 'Full Access' to his mailbox, and then opening his mailbox using Outlook
RE: Outlook Login problem
I went through the account and found that Inherit from parent permissions was not checked on his account. I checked the box, forced replication, refreshed the screen and checked his account again. The box was unchecked. Next I went with test 1, removed him from the domain admins group, checked the Inherit from parent permissions box, forced replication and checked the security again. This time the Inherit from parent permissions stuck. I logged into mailbox without issue after that. Hopefully we have killed 2 birds with one stone. The mailbox is accessible again and the user can be removed from the domain admin group. Well it looks like our baby will be waiting for another day. Her contractions stopped and she is feeling better. Thanks for all the help. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 6:09 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem I haven't run into this issue before, and from this article it makes it sound like adminsdholder would apply mainly for inheriting specific AD permissions (not affecting default perms on a mailbox). http://msmvps.com/blogs/ulfbsimonweidner/archive/2005/05/29/49659.aspx AND I agree with Rob that it would affect OWA as well if it were permission based. A couple tests: 1) Temporarily remove user from AD domain admin group, any delegated perms should now apply (proves permission theory) 2) Remove mailbox from account and create new mailbox for account. If Outlook now works its related to content in the mailbox. Unlink the new mailbox and link the old one back, open up OWA clean out all the $#%@ that was delivered in the last two days. BTW we have never seen this issue with several domain admins with mailboxes, including a director that shouldn't...feel your pain. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:31 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem So have I. Mostly they seem to be caused by permission inheritance getting overwritten by adminsdholder, but those problems should show up within 24 hours of making the account an admin. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:26 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Normally I would agree, but given the account has domain admin rights, I have seen this cause some strange things to happen. - Original Message - From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 23:17:39 2009 Subject: RE: Outlook Login problem I'd think if that was the problem originally, it would have affected OWA and Outlook equally.. -Original Message- From: Davies,Matt [mailto:mdav...@generalatlantic.com] Sent: Wednesday, February 11, 2009 5:15 PM To: MS-Exchange Admin Issues Subject: Re: Outlook Login problem Check that the inherit permissions in the security tab has not been unchecked for some reason. Good luck with the baby. Matt - Original Message - From: Chris Blair chris_bl...@identisys.com To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Wed Feb 11 22:11:42 2009 Subject: RE: Outlook Login problem I managed to discover something interesting relating to this. Our CEO is a member of the Domain Admins group, it is his call and I have argued against it to no avail. I gave the group Domain Admins Full access to his mailbox and all of sudden I can login to his account using Outlook. My guess now is the permissions on his mailbox are fubar. Any suggestions? I am going to continue following this path later tonight. Thanks for all the help. -Original Message- From: Chris Blair Sent: Wednesday, February 11, 2009 3:56 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Thanks. I will try that tonight. Thanks, Chris Blair www.IdentiSys.com chris_bl...@identisys.com 952-294-1200 x270 -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 3:42 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem The easiest way I've found to fix it if it does is move the mailbox to another mail store, and tell it to skip corrupted items. -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Wednesday, February 11, 2009 3:36 PM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem +1 I'll bet there is some sweet corrupt HTML email in Outlook somewhere that doesn't give OWA the least issue. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Wednesday, February 11, 2009 11:35 AM To: MS-Exchange Admin Issues Subject: RE: Outlook Login problem Any