RE: System says user has 250MB in sent folder
To paraphrase Gregory House: User's will lie. Either by omission, ignorance or fear of being embarrassed or getting into trouble Absolute fact of dealing with them. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: 11 August 2009 19:35 To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I specifically always choose to 'skip the mailbox if corrupted items found'. From: Beahm, Keith Sent: Tuesday, August 11, 2009 12:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. **
RE: System says user has 250MB in sent folder
Stupid suggestion, but the view in the sent items isn't filtered in any way i.e. unread items only - I've fallen foul of this once. Warmest regards Howard Coates - Director [cid:image001.png@01CA51A7.63FE7810] IT, Internet Networking Support Services 126 Main Street, Lower Largo, Fife, KY8 6BP, U.K. Tel: 01333 329118 Mob: 07957 435549 Skype ID: howardcoates www: www.coatesconsulting.co.ukhttp://www.coatesconsulting.co.uk/ Registered In Scotland No. 171227 Registered Address: 19 East London Street, Edinburgh EH7 4ZD VAT Registration Number: 682 8131 23 [cid:image002.jpg@01CA51A7.63FE7810] [cid:image003.jpg@01CA51A7.63FE7810] From: Peter Johnson [mailto:peter.john...@peterstow.com] Sent: 20 October 2009 1:12 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder To paraphrase Gregory House: User's will lie. Either by omission, ignorance or fear of being embarrassed or getting into trouble Absolute fact of dealing with them. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: 11 August 2009 19:35 To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I specifically always choose to 'skip the mailbox if corrupted items found'. From: Beahm, Keith Sent: Tuesday, August 11, 2009 12:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** inline: image001.pnginline: image002.jpginline: image003.jpg
RE: System says user has 250MB in sent folder
We had a similar situation here. I had a DVD of images a client wanted reducing so I tried to use one of the attachment wizards, the ones that resize images before sending. For some reason it failed and generated a 2Gb outgoing email which then started to sync across our network before it sent. It was about 3 days before the network was running at full speed again as I was unable to delete the attachment until it had finished syncing will all my mailboxes. Mike From: Don Andrews [mailto:don.andr...@safeway.com] Sent: 11 August 2009 23:06 To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Yeah - got that, but what percentage of their clients can receive that size file transfer via email? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:57 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We are a law firm, and what the attorney's deem necessary to facilitate their clients cases ... :) From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:53 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder That is huge. I try to tell my users to keep it under 10 MB as a lot of mail servers will reject large attachments. At least that has been my experience in the past. I'm sure that you have your needs for such a large limit. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:48 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The quotas max for send at 250MB, but we operate in cached mode by GPO. The user sent the item and because of slow network connection combined with cached mode behavior the issue started it's spiral. Initially the user mailbox (in Outlook) didn't initially show the single sent item because it was that slow to sync. From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:45 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Holy cow, a 250MB attachment??? You said you were using quotas. What are they set at? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items
RE: System says user has 250MB in sent folder
Deleted items retention. See what your retention period is. Do you have nightly mailbox cleanup running on the server? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 12:51 PM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cat be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear theghost��� sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments.
RE: System says user has 250MB in sent folder
Perhaps a OLK filtered view? What does OWA show? Thanks, - JB From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 9:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cat be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear theghost��� sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others.
RE: System says user has 250MB in sent folder
We do have a nightly job (1-5AM), and the retention was set to 14 day� but those items should not count towards mailbox quotas, nor should they be visible to the clien�folder siz view. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 11:55 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Deleted items retention. See what your retention period is. Do you have nightly mailbox cleanup running on the server? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 12:51 PM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cant be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear tghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments.
RE: System says user has 250MB in sent folder
Maybe I just took a brain vacation (that would be super actually), but in E2K3 I used the https://owa-server/exchange/username format, and in E2K7 that format is not viable on the CAS server. The user is not on shift yet, or I would have them use OWA to verify what can be seen or not seen. From: Barsodi.John [mailto:john.bars...@igt.com] Sent: Tuesday, August 11, 2009 12:00 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Perhaps a OLK filtered view? What does OWA show? Thanks, - JB From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 9:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cat be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear tghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others.
RE: System says user has 250MB in sent folder
If you already have Full Mbx access, just log into your mailbox and click your name/drop down at the top right of your OWA client and input the name of the user whose mailbox you want to open and it will open properly in a new window. Thanks, - JB From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 10:05 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe I just took a brain vacation (that would be super actually), but in E2K3 I used the https://owa-server/exchange/username format, and in E2K7 that format is not viable on the CAS server. The user is not on shift yet, or I would have them use OWA to verify what can be seen or not seen. From: Barsodi.John [mailto:john.bars...@igt.com] Sent: Tuesday, August 11, 2009 12:00 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Perhaps a OLK filtered view? What does OWA show? Thanks, - JB From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 9:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cat be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear thghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others.
RE: System says user has 250MB in sent folder
BTW, thank you both for your suggestions. All observations are greatly appreciated. I hav�t figured this out yet, so clearly there is something I have overlooked. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 11:55 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Deleted items retention. See what your retention period is. Do you have nightly mailbox cleanup running on the server? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 12:51 PM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cant be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear �ghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments.
RE: System says user has 250MB in sent folder
What ver of Outlook? I can see all the folder size info in OLK2007 and if the items are deleted they will count against the quota until they are cleaned up by the maintenance. BTDT John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:02 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We do have a nightly job (1-5AM), and the retention was set to 14 days but those items should not count towards mailbox quotas, nor should they be visible to the cli�folder siz view. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 11:55 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Deleted items retention. See what your retention period is. Do you have nightly mailbox cleanup running on the server? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 12:51 PM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cant be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear thghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you
RE: System says user has 250MB in sent folder
We are running O2K7, and that sounds good ��� but previously all quota calculations (that I monitored) did not include dumpster items. So do I hear you correctly ��� Is that behavior new in E2K7, and I must have just not have observed the change before now? I ask for specific confirmation because that contradicts what I have always understood with respect to dumpster behavior. BTW, thanks again for your time and trouble. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:09 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder What ver of Outlook? I can see all the folder size info in OLK2007 and if the items are deleted they will count against the quota until they are cleaned up by the maintenance. BTDT John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:02 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We do have a nightly job (1-5AM), and the retention was set to 14 days but those items should not count towards mailbox quotas, nor should they be visible to the clienfolder siz view. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 11:55 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Deleted items retention. See what your retention period is. Do you have nightly mailbox cleanup running on the server? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 12:51 PM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cant be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear thghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon
RE: System says user has 250MB in sent folder
The�s not a Blackberry or WM device involved here is there? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:22 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We are running O2K7, and that sounds good but previously all quota calculations (that I monitored) did not include dumpster items. So do I hear you correctly Is that behavior new in E2K7, and I must have just not have observed the change before now I ask for specific confirmation because that contradicts what I have always understood with respect to dumpster behavior. BTW, thanks again for your time and trouble. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:09 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder What ver of Outlook? I can see all the folder size info in OLK2007 and if the items are deleted they will count against the quota until they are cleaned up by the maintenance. BTDT John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:02 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We do have a nightly job (1-5AM), and the retention was set to 14 days but those items should not count towards mailbox quotas, nor should they be visible to the clienfolder siz view. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 11:55 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Deleted items retention. See what your retention period is. Do you have nightly mailbox cleanup running on the server? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 12:51 PM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cant be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear thghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from
RE: System says user has 250MB in sent folder
What does this return?
Get-MailboxFolderStatistics users.em...@domain.com | where {$_.name -eq Sent
Items} | FL
Thanks,
- JB
From: Beahm, Keith [mailto:kbe...@stinson.com]
Sent: Tuesday, August 11, 2009 10:14 AM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
Thank you John.
OWA also displays no contents in the Sent items.
From: Barsodi.John [mailto:john.bars...@igt.com]
Sent: Tuesday, August 11, 2009 12:11 PM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
If you already have Full Mbx access, just log into your mailbox and click your
name/drop down at the top right of your OWA client and input the name of the
user whose mailbox you want to open and it will open properly in a new window.
Thanks,
- JB
From: Beahm, Keith [mailto:kbe...@stinson.com]
Sent: Tuesday, August 11, 2009 10:05 AM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
Maybe I just took a brain vacation (that would be super actually), but in E2K3
I used the https://owa-server/exchange/username format, and in E2K7 that format
is not viable on the CAS server. The user is not on shift yet, or I would have
them use OWA to verify what can be seen or not seen.
From: Barsodi.John [mailto:john.bars...@igt.com]
Sent: Tuesday, August 11, 2009 12:00 PM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
Perhaps a OLK filtered view?
What does OWA show?
Thanks,
- JB
From: Beahm, Keith [mailto:kbe...@stinson.com]
Sent: Tuesday, August 11, 2009 9:51 AM
To: MS-Exchange Admin Issues
Subject: System says user has 250MB in sent folder
I have a user whose mailbox reports 250 MB in their Sent items, but there are
no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server
(via properties of the user) confirms that the user has a total mailbox size
that would confirm the 250MB in Sent items. I have moved the mailbox
successfully between DBs (so it cat be a corrupt item issue), and I have also
deleted all local OST and OAB files at the client. Nothing seems to clear
thghos sent items, and we impose mailbox quotas in our environment so this is
an issue.
Any suggestions or comments would be appreciated.
Keith D. Beahm
Network Engineer
Stinson Morrison Hecker LLP
1201 Walnut Street, Suite 2900
Kansas City, MO 64106-2150
Direct: (816) 691-3374
Fax: (816) 412-1022
kbe...@stinson.com
www.stinson.comhttp://www.stinson.com/
Working for a Greener Tomorrow
This communication is from a law firm and may contain confidential and/or
privileged information. If it has been sent to you in error, please contact the
sender for instructions concerning return or destruction, and do not use or
disclose the contents to others.
RE: System says user has 250MB in sent folder
We have WMD and BES in our environment, but this user is not configured for either. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:23 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Thers not a Blackberry or WM device involved here is there? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:22 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We are running O2K7, and that sounds good but previously all quota calculations (that I monitored) did not include dumpster items. So do I hear you correctly Is that behavior new in E2K7, and I must have just not have observed the change before now I ask for specific confirmation because that contradicts what I have always understood with respect to dumpster behavior. BTW, thanks again for your time and trouble. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:09 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder What ver of Outlook? I can see all the folder size info in OLK2007 and if the items are deleted they will count against the quota until they are cleaned up by the maintenance. BTDT John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:02 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We do have a nightly job (1-5AM), and the retention was set to 14 days but those items should not count towards mailbox quotas, nor should they be visible to the clienfolder siz view. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 11:55 AM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Deleted items retention. See what your retention period is. Do you have nightly mailbox cleanup running on the server? John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 12:51 PM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it cant be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear thghos sent items, and we impose mailbox quotas in our environment so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email
RE: System says user has 250MB in sent folder
Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. **
RE: System says user has 250MB in sent folder
It confirms ItemsInFolder are 2, and FolderSize is 254517461B. The Outlook
client and OWA both only show a single item in the folder.
From: Barsodi.John [mailto:john.bars...@igt.com]
Sent: Tuesday, August 11, 2009 12:27 PM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
What does this return?
Get-MailboxFolderStatistics users.em...@domain.com | where {$_.name -eq Sent
Items} | FL
Thanks,
- JB
From: Beahm, Keith [mailto:kbe...@stinson.com]
Sent: Tuesday, August 11, 2009 10:14 AM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
Thank you John.
OWA also displays no contents in the Sent items.
From: Barsodi.John [mailto:john.bars...@igt.com]
Sent: Tuesday, August 11, 2009 12:11 PM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
If you already have Full Mbx access, just log into your mailbox and click your
name/drop down at the top right of your OWA client and input the name of the
user whose mailbox you want to open and it will open properly in a new window.
Thanks,
- JB
From: Beahm, Keith [mailto:kbe...@stinson.com]
Sent: Tuesday, August 11, 2009 10:05 AM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
Maybe I just took a brain vacation (that would be super actually), but in E2K3
I used the https://owa-server/exchange/username format, and in E2K7 that format
is not viable on the CAS server. The user is not on shift yet, or I would have
them use OWA to verify what can be seen or not seen.
From: Barsodi.John [mailto:john.bars...@igt.com]
Sent: Tuesday, August 11, 2009 12:00 PM
To: MS-Exchange Admin Issues
Subject: RE: System says user has 250MB in sent folder
Perhaps a OLK filtered view?
What does OWA show?
Thanks,
- JB
From: Beahm, Keith [mailto:kbe...@stinson.com]
Sent: Tuesday, August 11, 2009 9:51 AM
To: MS-Exchange Admin Issues
Subject: System says user has 250MB in sent folder
I have a user whose mailbox reports 250 MB in their Sent items, but there are
no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server
(via properties of the user) confirms that the user has a total mailbox size
that would confirm the 250MB in Sent items. I have moved the mailbox
successfully between DBs (so it cat be a corrupt item issue), and I have also
deleted all local OST and OAB files at the client. Nothing seems to clear
thghos sent items, and we impose mailbox quotas in our environment so this is
an issue.
Any suggestions or comments would be appreciated.
Keith D. Beahm
Network Engineer
Stinson Morrison Hecker LLP
1201 Walnut Street, Suite 2900
Kansas City, MO 64106-2150
Direct: (816) 691-3374
Fax: (816) 412-1022
kbe...@stinson.com
www.stinson.comhttp://www.stinson.com/
Working for a Greener Tomorrow
This communication is from a law firm and may contain confidential and/or
privileged information. If it has been sent to you in error, please contact the
sender for instructions concerning return or destruction, and do not use or
disclose the contents to others.
RE: System says user has 250MB in sent folder
I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. **
RE: System says user has 250MB in sent folder
I specifically always choose to 'skip the mailbox if corrupted items found'. From: Beahm, Keith Sent: Tuesday, August 11, 2009 12:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. **
RE: System says user has 250MB in sent folder
Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments.
RE: System says user has 250MB in sent folder
It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments.
RE: System says user has 250MB in sent folder
Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), and other Federal and Florida laws. Improper or unauthorized use or disclosure of this information could result in civil and/or criminal penalties. Consider the environment. Please don't print this e-mail unless you really need to. This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email
RE: System says user has 250MB in sent folder
The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged material. Any review, transmission, dissemination, or other use of, and taking any action in reliance upon this information by persons or entities other than the intended recipient without the express written consent of the sender are prohibited. This information may be protected by the Health
RE: System says user has 250MB in sent folder
Holy cow, a 250MB attachment??? You said you were using quotas. What are they set at? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.com http://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential
RE: System says user has 250MB in sent folder
The quotas max for send at 250MB, but we operate in cached mode by GPO. The user sent the item and because of slow network connection combined with cached mode behavior the issue started it's spiral. Initially the user mailbox (in Outlook) didn't initially show the single sent item because it was that slow to sync. From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:45 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Holy cow, a 250MB attachment??? You said you were using quotas. What are they set at? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us
RE: System says user has 250MB in sent folder
That is huge. I try to tell my users to keep it under 10 MB as a lot of mail servers will reject large attachments. At least that has been my experience in the past. I'm sure that you have your needs for such a large limit. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:48 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The quotas max for send at 250MB, but we operate in cached mode by GPO. The user sent the item and because of slow network connection combined with cached mode behavior the issue started it's spiral. Initially the user mailbox (in Outlook) didn't initially show the single sent item because it was that slow to sync. From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:45 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Holy cow, a 250MB attachment??? You said you were using quotas. What are they set at? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.com http://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others
RE: System says user has 250MB in sent folder
Never wasted time, I like the challenge and seeing other peoples responses, we all learn from it. I learned (well actually just reinforced previous SOP) to not believe end users. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 4:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer
RE: System says user has 250MB in sent folder
We are a law firm, and what the attorney's deem necessary to facilitate their clients cases ... :) From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:53 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder That is huge. I try to tell my users to keep it under 10 MB as a lot of mail servers will reject large attachments. At least that has been my experience in the past. I'm sure that you have your needs for such a large limit. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:48 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The quotas max for send at 250MB, but we operate in cached mode by GPO. The user sent the item and because of slow network connection combined with cached mode behavior the issue started it's spiral. Initially the user mailbox (in Outlook) didn't initially show the single sent item because it was that slow to sync. From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:45 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Holy cow, a 250MB attachment??? You said you were using quotas. What are they set at? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.comhttp://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact
RE: System says user has 250MB in sent folder
Never trust a Lawyer. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 4:57 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We are a law firm, and what the attorney's deem necessary to facilitate their clients cases ... :) From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:53 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder That is huge. I try to tell my users to keep it under 10 MB as a lot of mail servers will reject large attachments. At least that has been my experience in the past. I'm sure that you have your needs for such a large limit. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:48 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The quotas max for send at 250MB, but we operate in cached mode by GPO. The user sent the item and because of slow network connection combined with cached mode behavior the issue started it's spiral. Initially the user mailbox (in Outlook) didn't initially show the single sent item because it was that slow to sync. From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:45 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Holy cow, a 250MB attachment??? You said you were using quotas. What are they set at? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would
RE: System says user has 250MB in sent folder
I always start out with users lie From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network Engineer Stinson Morrison Hecker LLP 1201 Walnut Street, Suite 2900 Kansas City, MO 64106-2150 Direct: (816) 691-3374 Fax: (816) 412-1022 kbe...@stinson.com www.stinson.com http://www.stinson.com/ Working for a Greener Tomorrow This communication is from a law firm and may contain confidential and/or privileged information. If it has been sent to you in error, please contact the sender for instructions concerning return or destruction, and do not use or disclose the contents to others. ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** CONFIDENTIALITY STATEMENT: The information transmitted, or contained or attached to or with this Notice is intended only for the person or entity to which it is addressed and may contain Protected Health Information (PHI), confidential and/or privileged
RE: System says user has 250MB in sent folder
Yeah - got that, but what percentage of their clients can receive that size file transfer via email? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:57 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder We are a law firm, and what the attorney's deem necessary to facilitate their clients cases ... :-) From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:53 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder That is huge. I try to tell my users to keep it under 10 MB as a lot of mail servers will reject large attachments. At least that has been my experience in the past. I'm sure that you have your needs for such a large limit. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:48 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The quotas max for send at 250MB, but we operate in cached mode by GPO. The user sent the item and because of slow network connection combined with cached mode behavior the issue started it's spiral. Initially the user mailbox (in Outlook) didn't initially show the single sent item because it was that slow to sync. From: Eric Wittersheim [mailto:ewittersh...@aasmnet.org] Sent: Tuesday, August 11, 2009 3:45 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Holy cow, a 250MB attachment??? You said you were using quotas. What are they set at? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 3:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder The issue is resolved. I am ashamed to say I was duped by the user, and overlooked the single item in their sent items (it had a 250MB attachment). I foolishly believed the user when they told me they just got behind in cleaning up their old sent items. All my bad, and I apologize for wasting everyone's time. From: Dahl, Peter [mailto:peter.d...@yum.com] Sent: Tuesday, August 11, 2009 1:33 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Maybe an item that was not a message was inadvertently dragged to the sent items folder. Since it is not a message type the outlook view may not show it. Try an 'Advanced Find' search with outlook for 'Any type of Outlook item' set the size to greater than 100 MB and see if it finds anything that is hidden from the default view configuration. From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:43 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder It's odd, this user did have the POP3 and IMAP4 protocols enabled. I have disabled them and will try some tests including a move. From: John Cook [mailto:john.c...@pfsf.org] Sent: Tuesday, August 11, 2009 12:36 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Are you using IMAP for this account??? I seem to remember something about sent items being able to be saved on the IMAP server itself instead of the local sent itemsjust a thought. John W. Cook Systems Administrator Partnership For Strong Families 315 SE 2nd Ave Gainesville, Fl 32601 Office (352) 393-2741 x320 Cell (352) 215-6944 Fax (352) 393-2746 MCSE, MCTS, MCP+I, A+, N+, VSP4, VTSP4 From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 1:34 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder I have moved the account between three different mail store DBs now. I was hoping for the same result, but nothing changed. From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Tuesday, August 11, 2009 12:29 PM To: MS-Exchange Admin Issues Subject: RE: System says user has 250MB in sent folder Do you have another mail store you could move the mailbox to, and tell it to skip corrupted items during the move? From: Beahm, Keith [mailto:kbe...@stinson.com] Sent: Tuesday, August 11, 2009 11:51 AM To: MS-Exchange Admin Issues Subject: System says user has 250MB in sent folder I have a user whose mailbox reports 250 MB in their Sent items, but there are no items visible in the Outlook 2007 client. The Exchange 2007 mailbox server (via properties of the user) confirms that the user has a total mailbox size that would confirm the 250MB in Sent items. I have moved the mailbox successfully between DBs (so it can't be a corrupt item issue), and I have also deleted all local OST and OAB files at the client. Nothing seems to clear the ghost sent items, and we impose mailbox quotas in our environment ... so this is an issue. Any suggestions or comments would be appreciated. Keith D. Beahm Network
