RE: activesync not loading email for user

2013-04-05 Thread Jean-Paul N
sorry , click on allow inheritncae or inheritaable permissions  can think of 
the correct syntax

 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 

 From: ji...@jt-solution.com
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Fri, 5 Apr 2013 03:33:55 +









What do I do in the advanced screen?  Just click ok?
 


From: Jean-Paul N [mailto:jnat...@hotmail.com]


Sent: Thursday, April 04, 2013 8:10 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 

Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced-

 

click ok, nad have them try to resyncing within 30 minutes



 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 



 




From:
ji...@jt-solution.com

To: exchangelist@lyris.sunbelt-software.com

Subject: RE: activesync not loading email for user

Date: Thu, 4 Apr 2013 22:50:43 +

After finally getting the credentials to login to the mail server this is what 
I found in event viewer:
 
Unexpected Exchange mailbox Server Error:…..HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.
 
I’m thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don’t that that is the case.  Any ideas? 
 I don’t want to
 create a new mailbox and have the same issue.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 10:18 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.
 
You will definitely have to enable “unknown device support” in Exchange.
 
Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:53 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn’t have.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 9:43 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
What does exrca.com say when you try to download the inbox? (It’s an option on 
the test.)
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:27 PM

To: MS-Exchange Admin Issues

Subject: activesync not loading email for user


 
I’ve got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I’ve tried on an android
 device and same thing.  I tried a google search but haven’t had luck.  I think 
its an exchange or aduc issue with the user.  Any ideas?  It works for all 
other users.
 
TIA
 
Jimmy 

 
---

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with the body: unsubscribe exchangelist

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with the body: unsubscribe exchangelist

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RE: activesync not loading email for user

2013-04-05 Thread Jimmy Tran
I had already check that.  Im just going to recreate the MBX.

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Friday, April 05, 2013 5:17 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

sorry , click on allow inheritncae or inheritaable permissions  can think of 
the correct syntax











Jean-Paul Natola




From: ji...@jt-solution.commailto:ji...@jt-solution.com
To: 
exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Fri, 5 Apr 2013 03:33:55 +
What do I do in the advanced screen?  Just click ok?

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Thursday, April 04, 2013 8:10 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced-

click ok, nad have them try to resyncing within 30 minutes











Jean-Paul Natola




From: ji...@jt-solution.commailto:ji...@jt-solution.com
To: 
exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Thu, 4 Apr 2013 22:50:43 +
After finally getting the credentials to login to the mail server this is what 
I found in event viewer:

Unexpected Exchange mailbox Server Error:.HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.

I'm thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don't that that is the case.  Any ideas? 
 I don't want to create a new mailbox and have the same issue.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 10:18 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable unknown device support in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy

---
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with the body: unsubscribe exchangelist
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with the body: unsubscribe exchangelist
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with the body: unsubscribe exchangelist
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RE: activesync not loading email for user

2013-04-05 Thread Jean-Paul N
From what i've exerienced, you have to the the sync pretty soon after checking 
it off, because it will revert-Have you tried testing on a different device? 

 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 

 From: ji...@jt-solution.com
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Sat, 6 Apr 2013 00:27:18 +









I had already check that.  Im just going to recreate the MBX.
 


From: Jean-Paul N [mailto:jnat...@hotmail.com]


Sent: Friday, April 05, 2013 5:17 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 

sorry , click on allow inheritncae or inheritaable permissions  can think of 
the correct syntax



 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 



 




From:
ji...@jt-solution.com

To: exchangelist@lyris.sunbelt-software.com

Subject: RE: activesync not loading email for user

Date: Fri, 5 Apr 2013 03:33:55 +

What do I do in the advanced screen?  Just click ok?
 


From: Jean-Paul N [mailto:jnat...@hotmail.com]


Sent: Thursday, April 04, 2013 8:10 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 

Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced-

 

click ok, nad have them try to resyncing within 30 minutes



 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 



 




From: 
ji...@jt-solution.com

To: exchangelist@lyris.sunbelt-software.com

Subject: RE: activesync not loading email for user

Date: Thu, 4 Apr 2013 22:50:43 +

After finally getting the credentials to login to the mail server this is what 
I found in event viewer:
 
Unexpected Exchange mailbox Server Error:…..HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.
 
I’m thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don’t that that is the case.  Any ideas? 
 I don’t want to
 create a new mailbox and have the same issue.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 10:18 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.
 
You will definitely have to enable “unknown device support” in Exchange.
 
Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:53 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn’t have.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 9:43 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
What does exrca.com say when you try to download the inbox? (It’s an option on 
the test.)
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:27 PM

To: MS-Exchange Admin Issues

Subject: activesync not loading email for user


 
I’ve got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I’ve tried on an android
 device and same thing.  I tried a google search but haven’t had luck.  I think 
its an exchange or aduc issue with the user.  Any ideas?  It works for all 
other users.
 
TIA
 
Jimmy 

 
---

To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/

or send an email to listmana...@lyris.sunbeltsoftware.com

with the body: unsubscribe exchangelist

---

To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/

or send an email to listmana...@lyris.sunbeltsoftware.com

with the body: unsubscribe exchangelist

---

To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/

or send an email to listmana...@lyris.sunbeltsoftware.com

with the body: unsubscribe exchangelist

---

To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/

or send an email to listmana...@lyris.sunbeltsoftware.com

with the body: unsubscribe exchangelist

---

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http://lyris.sunbelt-software.com/read/my_forums/

or send an email to listmana...@lyris.sunbeltsoftware.com

with the body: unsubscribe exchangelist


---

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or send an email to listmana...@lyris.sunbeltsoftware.com

with the body: unsubscribe exchangelist

---

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or send an email to listmana...@lyris.sunbeltsoftware.com

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---

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RE: activesync not loading email for user

2013-04-05 Thread Jimmy Tran
Yes, I did it almost immediately and tried on different mobile devices as well.

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Friday, April 05, 2013 5:46 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

From what i've exerienced, you have to the the sync pretty soon after checking 
it off, because it will revert-
Have you tried testing on a different device?











Jean-Paul Natola




From: ji...@jt-solution.commailto:ji...@jt-solution.com
To: 
exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Sat, 6 Apr 2013 00:27:18 +
I had already check that.  Im just going to recreate the MBX.

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Friday, April 05, 2013 5:17 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

sorry , click on allow inheritncae or inheritaable permissions  can think of 
the correct syntax











Jean-Paul Natola




From: ji...@jt-solution.commailto:ji...@jt-solution.com
To: 
exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Fri, 5 Apr 2013 03:33:55 +
What do I do in the advanced screen?  Just click ok?

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Thursday, April 04, 2013 8:10 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced-

click ok, nad have them try to resyncing within 30 minutes











Jean-Paul Natola




From: ji...@jt-solution.commailto:ji...@jt-solution.com
To: 
exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Thu, 4 Apr 2013 22:50:43 +
After finally getting the credentials to login to the mail server this is what 
I found in event viewer:

Unexpected Exchange mailbox Server Error:.HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.

I'm thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don't that that is the case.  Any ideas? 
 I don't want to create a new mailbox and have the same issue.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 10:18 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable unknown device support in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy

---
To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/
or send an email to 
listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe exchangelist
---
To manage subscriptions click here: 
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or send an email to 
listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe exchangelist
---
To manage subscriptions click here: 
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or send an email to 
listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe exchangelist
---
To manage subscriptions click here: 
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listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com
with the body: unsubscribe exchangelist
---
To manage subscriptions click here: 
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RE: activesync not loading email for user

2013-04-05 Thread Jean-Paul N
did you check the event logs for no permission to create activesync object  
something along those lines- make sure you have Make sure the user has 
inherited permission granted to domain\Exchange Servers 
to allow List, Create child, Delete child of object type 
msExchangeActiveSyncDevices and doesn't have any deny permissions that block 
such operations

 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 

 From: ji...@jt-solution.com
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Sat, 6 Apr 2013 00:47:23 +









Yes, I did it almost immediately and tried on different mobile devices as well.
 


From: Jean-Paul N [mailto:jnat...@hotmail.com]


Sent: Friday, April 05, 2013 5:46 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 

From what i've exerienced, you have to the the sync pretty soon after checking 
it off, because it will revert-

Have you tried testing on a different device? 



 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 



 




From:
ji...@jt-solution.com

To: exchangelist@lyris.sunbelt-software.com

Subject: RE: activesync not loading email for user

Date: Sat, 6 Apr 2013 00:27:18 +

I had already check that.  Im just going to recreate the MBX.
 


From: Jean-Paul N [mailto:jnat...@hotmail.com]


Sent: Friday, April 05, 2013 5:17 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 

sorry , click on allow inheritncae or inheritaable permissions  can think of 
the correct syntax



 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 



 




From: 
ji...@jt-solution.com

To: exchangelist@lyris.sunbelt-software.com

Subject: RE: activesync not loading email for user

Date: Fri, 5 Apr 2013 03:33:55 +

What do I do in the advanced screen?  Just click ok?
 


From: Jean-Paul N [mailto:jnat...@hotmail.com]


Sent: Thursday, April 04, 2013 8:10 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 

Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced-

 

click ok, nad have them try to resyncing within 30 minutes



 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 



 




From: 
ji...@jt-solution.com

To: exchangelist@lyris.sunbelt-software.com

Subject: RE: activesync not loading email for user

Date: Thu, 4 Apr 2013 22:50:43 +

After finally getting the credentials to login to the mail server this is what 
I found in event viewer:
 
Unexpected Exchange mailbox Server Error:…..HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.
 
I’m thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don’t that that is the case.  Any ideas? 
 I don’t want to
 create a new mailbox and have the same issue.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 10:18 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.
 
You will definitely have to enable “unknown device support” in Exchange.
 
Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:53 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn’t have.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 9:43 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
What does exrca.com say when you try to download the inbox? (It’s an option on 
the test.)
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:27 PM

To: MS-Exchange Admin Issues

Subject: activesync not loading email for user


 
I’ve got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I’ve tried on an android
 device and same thing.  I tried a google search but haven’t had luck.  I think 
its an exchange or aduc issue with the user.  Any ideas?  It works for all 
other users.
 
TIA
 
Jimmy 

 
---

To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/

or send an email to listmana...@lyris.sunbeltsoftware.com

with the body: unsubscribe exchangelist

---

To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/

or send an email to listmana...@lyris.sunbeltsoftware.com

with the body: unsubscribe exchangelist

---

To manage subscriptions click here: 
http://lyris.sunbelt-software.com/read/my_forums/

or send an email to listmana...@lyris.sunbeltsoftware.com

with the body

RE: activesync not loading email for user

2013-04-04 Thread Michael B. Smith
I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable unknown device support in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy


---
To manage subscriptions click here: 
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or send an email to 
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RE: activesync not loading email for user

2013-04-04 Thread Jimmy Tran
After finally getting the credentials to login to the mail server this is what 
I found in event viewer:

Unexpected Exchange mailbox Server Error:.HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.

I'm thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don't that that is the case.  Any ideas? 
 I don't want to create a new mailbox and have the same issue.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 10:18 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable unknown device support in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy


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RE: activesync not loading email for user

2013-04-04 Thread Jean-Paul N
Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced- click ok, nad have them try to resyncing within 
30 minutes

 

 

 

 

 

 

 

 

 

 

Jean-Paul Natola

 

 From: ji...@jt-solution.com
To: exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Thu, 4 Apr 2013 22:50:43 +









After finally getting the credentials to login to the mail server this is what 
I found in event viewer:
 
Unexpected Exchange mailbox Server Error:…..HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.
 
I’m thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don’t that that is the case.  Any ideas? 
 I don’t want to create a new mailbox and have the same
 issue.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 10:18 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.
 
You will definitely have to enable “unknown device support” in Exchange.
 
Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:53 PM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn’t have.
 


From: Michael B. Smith [mailto:mich...@smithcons.com]


Sent: Thursday, April 04, 2013 9:43 AM

To: MS-Exchange Admin Issues

Subject: RE: activesync not loading email for user


 
What does exrca.com say when you try to download the inbox? (It’s an option on 
the test.)
 


From: Jimmy Tran [mailto:ji...@jt-solution.com]


Sent: Thursday, April 4, 2013 12:27 PM

To: MS-Exchange Admin Issues

Subject: activesync not loading email for user


 
I’ve got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I’ve tried on an android device and same thing.  I tried a 
google search
 but haven’t had luck.  I think its an exchange or aduc issue with the user.  
Any ideas?  It works for all other users.
 
TIA
 
Jimmy 
 
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RE: activesync not loading email for user

2013-04-04 Thread Jimmy Tran
What do I do in the advanced screen?  Just click ok?

From: Jean-Paul N [mailto:jnat...@hotmail.com]
Sent: Thursday, April 04, 2013 8:10 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

Try this- ADUC  view advanced features right click the failing users- 
porperties-securit- advanced-

click ok, nad have them try to resyncing within 30 minutes











Jean-Paul Natola




From: ji...@jt-solution.commailto:ji...@jt-solution.com
To: 
exchangelist@lyris.sunbelt-software.commailto:exchangelist@lyris.sunbelt-software.com
Subject: RE: activesync not loading email for user
Date: Thu, 4 Apr 2013 22:50:43 +
After finally getting the credentials to login to the mail server this is what 
I found in event viewer:

Unexpected Exchange mailbox Server Error:.HTTP status code [507].  Verify 
that the Exchange mailbox Server is working correctly.

I'm thinking her mbx is corrupt.  After doing some research I found related 
articles on insufficient storage but I don't that that is the case.  Any ideas? 
 I don't want to create a new mailbox and have the same issue.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 10:18 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I have no idea if the iPhone or Android support ActiveSync versions 1 and 2.

You will definitely have to enable unknown device support in Exchange.

Otherwise, you are going to need to look at HTTP logs to figure out what is 
going on.

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:53 PM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

I forgot to mention this is for SBS2003.  I tried the exrca anyways but it 
looks for autodiscover which 2003 obviously doesn't have.

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: Thursday, April 04, 2013 9:43 AM
To: MS-Exchange Admin Issues
Subject: RE: activesync not loading email for user

What does exrca.com say when you try to download the inbox? (It's an option on 
the test.)

From: Jimmy Tran [mailto:ji...@jt-solution.com]
Sent: Thursday, April 4, 2013 12:27 PM
To: MS-Exchange Admin Issues
Subject: activesync not loading email for user

I've got one user that is successful in adding her exchange account to her 
iPhone but email never gets downloaded.  All the settings are correct on the 
phone itself.  I've tried on an android device and same thing.  I tried a 
google search but haven't had luck.  I think its an exchange or aduc issue with 
the user.  Any ideas?  It works for all other users.

TIA

Jimmy

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