Re: Lines in Frame become twisted in PDF

[Shlomo Perets]

Doug,

You wrote:


I use the Rounded Rectangle tool to draw callouts around fields on
screen images, which are inserted via reference in the Frame doc.
When I PDF a document with these callouts, the lines of the rounded
rectangles appear twisted.  ...


This has to do with a new setting in Acrobat Distiller: Convert smooth 
lines to curves option (Advanced tab, turned on by default in the 
Standard and Smallest file size options) -- see 
http://www.microtype.com/Acrobat.html


Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting  add-ons: FrameMaker, Structured FM and Acrobat



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(no subject)

[Lorian Gans]

 
 
Lorian Gans
Technical Writer
Cougar Mountain Software
(208) 375-4455 ext. 147
[EMAIL PROTECTED]
www.cougarmtn.com http://www.cougarmtn.com/ 
 
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Cross Referencing Multiple Book Files

[Julie Leake]

Hi All!

I am creating Release Notes that need to cross-reference to files in 
other books. For example, I have a new feature that I list in this file 
and have cross-referenced to the full explanation in the Using manual. 
The next new feature cross-references to the Configuration manual, etc. 
After creating the Release Notes, PDF the cross-references don't work.


When I click on the link in the PDF, I get the message that the 
specified file config.pdf does not exist. When I generate the online 
help, it says that there are unresolved xrefs (which are not unresolved 
xrefs in the Frame file). I have updated the links, to no avail. I have 
tried creating the PDF with all the book files and individuals files 
open and I have tried it with only having the book files open. In the 
PDF Setup dialog box, Links tab, Create Named Destinations for All 
Paragraphs is selected. What am I doing wrong?


FrameMaker 7.0p579 - WWP for Frame v. 8.0.8.2296 - Windows XP

Thanks!
Julie
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RE: Cross Referencing Multiple Book Files

[Spreadbury, David]

Julie,
When creating cross-references between books, the directory structure
relationship between the files must be maintained. If the folder
structure, when you created the links looks like:

ReleaseNotes
Book1
  Book1.pdf
Book2
  Book2.pdf
Book3
  Book3.pdf

the resultant PDFs must maintain the same relationship, forever, for the
links to work correctly.

If you are relocating the PDFs to one folder, you will get broken links.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
m] On Behalf Of Julie Leake
Sent: Tuesday, May 02, 2006 1:21 PM
To: framers@lists.frameusers.com
Subject: Cross Referencing Multiple Book Files

Hi All!

I am creating Release Notes that need to cross-reference to files in 
other books. For example, I have a new feature that I list in this file 
and have cross-referenced to the full explanation in the Using manual. 
The next new feature cross-references to the Configuration manual, etc. 
After creating the Release Notes, PDF the cross-references don't work.

When I click on the link in the PDF, I get the message that the 
specified file config.pdf does not exist. When I generate the online 
help, it says that there are unresolved xrefs (which are not unresolved 
xrefs in the Frame file). I have updated the links, to no avail. I have 
tried creating the PDF with all the book files and individuals files 
open and I have tried it with only having the book files open. In the 
PDF Setup dialog box, Links tab, Create Named Destinations for All 
Paragraphs is selected. What am I doing wrong?

FrameMaker 7.0p579 - WWP for Frame v. 8.0.8.2296 - Windows XP

Thanks!
Julie

The information contained in this message may be privileged
and confidential and protected from disclosure. If the reader
of this message is not the intended recipient, or an employee
or agent responsible for delivering this message to the
intended recipient, you are hereby notified that any reproduction,
dissemination or distribution of this communication is strictly
prohibited. If you have received this communication in error,
please notify us immediately by replying to the message and
deleting it from your computer. Thank you. Tellabs

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RE: Cross Referencing Multiple Book Files

[nancy carpenter]

Julie:
I've had this same problem.  The directory structure must be the same, and
the pdf must have the same name as the FrameMaker book.

I put books inside subfolders, but when I want the pdfs to be in the same
folder, without subfolders, I create all the FrameMaker books in the parent
folder using Save Book As.  In addition, if I want the pdf to have a
specific name, for instance adding a date to it, I create a FrameMaker book
with that name.  Then all the links work.

Nancy Carpenter
Lead Technical Writer
GENCO Distribution System
100 Papercraft Park
Pittsburgh, Pennsylvania 15238


|-+---
| |   Spreadbury, David |
| |   [EMAIL PROTECTED]  |
| |   Sent by:|
| |   [EMAIL PROTECTED]|
| |   meusers.com |
| |   |
| |   |
| |   05/02/2006 02:32 PM |
| |   |
|-+---
  
--|
  | 
 |
  |   To:   [EMAIL PROTECTED], framers@lists.frameusers.com 
|
  |   cc:   
 |
  |   Subject:  RE: Cross Referencing Multiple Book Files   
 |
  
--|




Julie,
When creating cross-references between books, the directory structure
relationship between the files must be maintained. If the folder
structure, when you created the links looks like:

ReleaseNotes
Book1
  Book1.pdf
Book2
  Book2.pdf
Book3
  Book3.pdf

the resultant PDFs must maintain the same relationship, forever, for the
links to work correctly.

If you are relocating the PDFs to one folder, you will get broken links.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]
m] On Behalf Of Julie Leake
Sent: Tuesday, May 02, 2006 1:21 PM
To: framers@lists.frameusers.com
Subject: Cross Referencing Multiple Book Files

Hi All!

I am creating Release Notes that need to cross-reference to files in
other books. For example, I have a new feature that I list in this file
and have cross-referenced to the full explanation in the Using manual.
The next new feature cross-references to the Configuration manual, etc.
After creating the Release Notes, PDF the cross-references don't work.

When I click on the link in the PDF, I get the message that the
specified file config.pdf does not exist. When I generate the online
help, it says that there are unresolved xrefs (which are not unresolved
xrefs in the Frame file). I have updated the links, to no avail. I have
tried creating the PDF with all the book files and individuals files
open and I have tried it with only having the book files open. In the
PDF Setup dialog box, Links tab, Create Named Destinations for All
Paragraphs is selected. What am I doing wrong?

FrameMaker 7.0p579 - WWP for Frame v. 8.0.8.2296 - Windows XP

Thanks!
Julie

The information contained in this message may be privileged
and confidential and protected from disclosure. If the reader
of this message is not the intended recipient, or an employee
or agent responsible for delivering this message to the
intended recipient, you are hereby notified that any reproduction,
dissemination or distribution of this communication is strictly
prohibited. If you have received this communication in error,
please notify us immediately by replying to the message and
deleting it from your computer. Thank you. Tellabs

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A bug note on using .png graphics....

[Art Campbell]

I recently ran into a problem using .png graphics in files and after
kicking it around a
lot, think I may have found a bug either in FM's memory managment
(surprise!) or the
way it's handling graphics files.

* FM 7.2 / 158
* Windows XP SP2 with all patches
* Two machines, one with 2 M RAM, one with 3
* FM files and graphics on a network server

The symptoms were:
* Importing .png files by reference
* FM would occasionally display the Gray Box warning message
* It would always crash

It turned out the graphics I was using were big files that started
life on Nikon DSLRs, were massaged in Photoshop CS2, interpolated to
size, and were saved out as 300 dpi .png files for import.

The details are important, it turns out, because the files retained a
16-bit color depth
throughout. And that seems to be the thing that tripped FM up.

On a hunch, I knocked the .PNG files down to 8-bit depth in Photoshop
and resaved them and voila -- no crashes, no gray boxes, nothing at
all untoward.

I haven't tested this with other formats to see if the bit-depth is an
issue with other file formats, but I wouldn't be surprised if it were.

Cheers,
Art

--
Art Campbell [EMAIL PROTECTED]
 ... In my opinion, there's nothing in this world beats a '52 Vincent
  and a redheaded girl. -- Richard Thompson
No disclaimers apply.
DoD 358
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RE: A bug note on using .png graphics....

[Nandini Garud]

Glad to possibly help you Art!

I had trouble with FrameMaker freezing and crashing while using Snagit 8.0.
Was using save Web URLs and scroll bar for the captured windows.

Updated to Snagit 8.01. Used .jpg instead of .png. Works ok in Frame 7.2.
When saving these images, get a message to save without the URLs. Can't use
scroll bar which is nice to take multiple pictures.

Here is admission of trouble from Techsmith:

Discussion Thread
Response (Melissa G.)
04/25/2006 09:10 AM
Nandini, are you using the FrameMaker 7.2 add-in for SnagIt? If so, we have
been running into problems with this. SnagIt is currently being tested in
our internal testing department for these compatibility issues (and a
resolution). You can try, for now, to run SnagIt from the system tray and
then pressing PrintScreen when you need to take a capture. Also, make sure
your notifications are turned off under tools  program preferences 
notification. Uncheck show all tips and show all balloon tips. Click apply 
ok to close the window.

Nandini

Frankly, I am going to switch to 7.0 if the problems persist.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf
Of Art Campbell
Sent: Tuesday, May 02, 2006 1:09 PM
To: List, Framers; Free Framers
Subject: A bug  note on using .png graphics

I recently ran into a problem using .png graphics in files and after
kicking it around a
lot, think I may have found a bug either in FM's memory managment
(surprise!) or the
way it's handling graphics files.

* FM 7.2 / 158
* Windows XP SP2 with all patches
* Two machines, one with 2 M RAM, one with 3
* FM files and graphics on a network server

The symptoms were:
* Importing .png files by reference
* FM would occasionally display the Gray Box warning message
* It would always crash

It turned out the graphics I was using were big files that started
life on Nikon DSLRs, were massaged in Photoshop CS2, interpolated to
size, and were saved out as 300 dpi .png files for import.

The details are important, it turns out, because the files retained a
16-bit color depth
throughout. And that seems to be the thing that tripped FM up.

On a hunch, I knocked the .PNG files down to 8-bit depth in Photoshop
and resaved them and voila -- no crashes, no gray boxes, nothing at
all untoward.

I haven't tested this with other formats to see if the bit-depth is an
issue with other file formats, but I wouldn't be surprised if it were.

Cheers,
Art

--
Art Campbell
[EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
___





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Re: A bug note on using .png graphics....

[Art Campbell]

Nandini,
I am running SnagIt 8.01, but I never enabled the add-in; I always run
it as a free-standing
program and haven't had any problems (even saving as .png -- they
write out 8 bits).

Cheers,
Art

On 5/2/06, Nandini Garud [EMAIL PROTECTED] wrote:

Glad to possibly help you Art!

I had trouble with FrameMaker freezing and crashing while using Snagit 8.0.
Was using save Web URLs and scroll bar for the captured windows.

Updated to Snagit 8.01. Used .jpg instead of .png. Works ok in Frame 7.2.
When saving these images, get a message to save without the URLs. Can't use
scroll bar which is nice to take multiple pictures.

Here is admission of trouble from Techsmith:

Discussion Thread
Response (Melissa G.)
04/25/2006 09:10 AM
Nandini, are you using the FrameMaker 7.2 add-in for SnagIt? If so, we have
been running into problems with this. SnagIt is currently being tested in
our internal testing department for these compatibility issues (and a
resolution). You can try, for now, to run SnagIt from the system tray and
then pressing PrintScreen when you need to take a capture. Also, make sure
your notifications are turned off under tools  program preferences 
notification. Uncheck show all tips and show all balloon tips. Click apply 
ok to close the window.

Nandini

Frankly, I am going to switch to 7.0 if the problems persist.

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf
Of Art Campbell
Sent: Tuesday, May 02, 2006 1:09 PM
To: List, Framers; Free Framers
Subject: A bug  note on using .png graphics

I recently ran into a problem using .png graphics in files and after
kicking it around a
lot, think I may have found a bug either in FM's memory managment
(surprise!) or the
way it's handling graphics files.

* FM 7.2 / 158
* Windows XP SP2 with all patches
* Two machines, one with 2 M RAM, one with 3
* FM files and graphics on a network server

The symptoms were:
* Importing .png files by reference
* FM would occasionally display the Gray Box warning message
* It would always crash

It turned out the graphics I was using were big files that started
life on Nikon DSLRs, were massaged in Photoshop CS2, interpolated to
size, and were saved out as 300 dpi .png files for import.

The details are important, it turns out, because the files retained a
16-bit color depth
throughout. And that seems to be the thing that tripped FM up.

On a hunch, I knocked the .PNG files down to 8-bit depth in Photoshop
and resaved them and voila -- no crashes, no gray boxes, nothing at
all untoward.

I haven't tested this with other formats to see if the bit-depth is an
issue with other file formats, but I wouldn't be surprised if it were.

Cheers,
Art

--
Art Campbell
[EMAIL PROTECTED]
  ... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl. -- Richard Thompson
 No disclaimers apply.
 DoD 358
___









--
Art Campbell [EMAIL PROTECTED]
 ... In my opinion, there's nothing in this world beats a '52 Vincent
  and a redheaded girl. -- Richard Thompson
No disclaimers apply.
DoD 358
___


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Writing for Global Audiences Audio Conference

[Andres Heuberger]

TRAINING: Writing for Global Audiences Audio Conference

11:30 ET on May 18, 2006
http://www.fxtrans.com/resources/ac/future/ac20060518.htm

Why should you learn how to use Controlled English when writing for global
audiences? Increasingly, documentation must be designed for two distinct but
related types of audiences--those reading the text in translation, and those
for whom English is a second language.

While many businesses still have their documentation translated, English is
quickly becoming the standard of our global village. But English is a
complex language to read, write, and understand. Using Controlled English
makes documents easier for non-native English speakers to understand, and
the more consistent, less ambiguous language also makes for less expensive
translations.

It is critical that technical documentation and training manuals clearly
convey meaning in fields with complex products and liability issues.

This audio conference explains how 1% of the English language is sufficient
to communicate with customers in 181 countries. It will also cover the steps
to implement Controlled English and its pitfalls and benefits for the
translation of technical documentation.

Attend this audio conference to learn:
* The basics of Controlled English
* How the 1% solution impacts translations
* How a company and its customers can benefit from using Controlled English
* Real-world case studies on the use of Controlled English

Tuesday, June 21, 2005
11:30 AM - 12:30 PM Eastern Time

Presented by: John Smart, President, SMART Communications

Registration fee: US$159.00 per dial-in phone line

You can register for this Audio Conference at
http://www.fxtrans.com/resources/ac/future/ac20060518.htm 

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Lines wrapping properly in List of Figures

[susan . mcdonald]

We are generating a book with over 50 chapters, each of which has a number 
of figures. So far, we have decided that the product name and the screen 
name should be included in the figure caption, so several of them are 
quite long. I'm using Frame 7.0 on Windows XP.

I have been able to format the LOF so that if the caption text is too long 
for the line, it wraps and a tab places the page number at the far right 
margin of the 2nd line. The only time this doesn't happen is when the 
caption text is just long enough to fit on one line, not long enough to 
wrap, but long enough to force the page number to the next line. When that 
happens, the caption text is on one line and the page number on another, 
but the number is at the left margin, not the right.

I have tried adjusting tabs, inserting nonbreaking spaces at the end of 
the problem captions,and playing with letter spacing,  with no luck. I 
have two tabs for this paragraph, one between the figure number and the 
caption text, and one between the caption text and the page number.

I need to have the number on the right margin, even if the text is just 
long enough to fit on the line and only the number gets pushed to the next 
line.

Does anyone have any ideas on how I can make this happen? So far, only 
manual intervention to force a tab on the second line has worked, but we 
have a lot of figures so this is not the preferred solution.

Thanks in advance!


Susan McDonald
Teradyne, Inc.


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Re: Lines wrapping properly in List of Figures

[Stuart Rogers]

[EMAIL PROTECTED] wrote:
We are generating a book with over 50 chapters, each of which has a number 
of figures. So far, we have decided that the product name and the screen 
name should be included in the figure caption, so several of them are 
quite long. I'm using Frame 7.0 on Windows XP.


I have been able to format the LOF so that if the caption text is too long 
for the line, it wraps and a tab places the page number at the far right 
margin of the 2nd line. The only time this doesn't happen is when the 
caption text is just long enough to fit on one line, not long enough to 
wrap, but long enough to force the page number to the next line. When that 
happens, the caption text is on one line and the page number on another, 
but the number is at the left margin, not the right.


I have tried adjusting tabs, inserting nonbreaking spaces at the end of 
the problem captions,and playing with letter spacing,  with no luck. I 
have two tabs for this paragraph, one between the figure number and the 
caption text, and one between the caption text and the page number.


I need to have the number on the right margin, even if the text is just 
long enough to fit on the line and only the number gets pushed to the next 
line.


Does anyone have any ideas on how I can make this happen? So far, only 
manual intervention to force a tab on the second line has worked, but we 
have a lot of figures so this is not the preferred solution.


Thanks in advance!


Susan McDonald
Teradyne, Inc.



Susan,

Try putting an extra tab character (or two) before the $pagenum block 
on the reference page. (I haven't tested this, but I seem to recall 
someone else proposing this solution.)


HTH,


--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

The modern conservative is engaged in one of man's oldest exercises in 
moral philosophy; that is, the search for a superior moral justification 
for selfishness.


John Kenneth Galbraith, 1908-2006
The smartest export Canada ever sent to the United States.


Get Firefox!
http://tinyurl.com/8q9c5
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RE: Lines wrapping properly in List of Figures

[Nandini Garud]

Can you put the caption name and number in the margin column as a run-in
side head? There the chapter name and number can use as much real estate as
they want. The caption (figure name will have plenty of space in the text
column.) In LOF, just list the figures based on chapter names and number
under different sub-headings and list figures under the subheadings by
numbers, names, and page numbers.

Nandini

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf
Of [EMAIL PROTECTED]
Sent: Tuesday, May 02, 2006 12:56 PM
To: framers@lists.frameusers.com
Subject: Lines wrapping properly in List of Figures

We are generating a book with over 50 chapters, each of which has a number
of figures. So far, we have decided that the product name and the screen
name should be included in the figure caption, so several of them are
quite long. I'm using Frame 7.0 on Windows XP.

I have been able to format the LOF so that if the caption text is too long
for the line, it wraps and a tab places the page number at the far right
margin of the 2nd line. The only time this doesn't happen is when the
caption text is just long enough to fit on one line, not long enough to
wrap, but long enough to force the page number to the next line. When that
happens, the caption text is on one line and the page number on another,
but the number is at the left margin, not the right.

I have tried adjusting tabs, inserting nonbreaking spaces at the end of
the problem captions,and playing with letter spacing,  with no luck. I
have two tabs for this paragraph, one between the figure number and the
caption text, and one between the caption text and the page number.

I need to have the number on the right margin, even if the text is just
long enough to fit on the line and only the number gets pushed to the next
line.

Does anyone have any ideas on how I can make this happen? So far, only
manual intervention to force a tab on the second line has worked, but we
have a lot of figures so this is not the preferred solution.

Thanks in advance!


Susan McDonald
Teradyne, Inc.


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RE: Lines wrapping properly in List of Figures

[Ridder, Fred]

I can see that it *might* be useful to include the product name
in the caption if each figure if the product name doesn't already
appear somewhere on the page (like the header or footer). But
I'm not sure that I see how having the product name repeated 
in several dozen (or a hundred or so) consecutive entries in
the LOF is adding any value. To me, it will make the LOF 
harder to use because readers will not be able to do a quick
scan down the left margin to find the screen they are interested
in.

Having said that, my approach would be to find some way to
eliminate the product name from the LOF entries. If the 
captions are not numbered you could use the paragraph's 
Numbering properties to insert the product name in the captions
so that the $paratext building block in the LOF would pick 
up only the text of the caption (screen name) and keep things 
shorter in each entry. 

Other than that, the only real solution is to fiddle with the 
right margin setting relative to the tab stop for the page 
numbers. You need them to be as close together as possible.
One of the few features of MS Word that I really miss is the
ability to set the tab stop for the page number column to 
be *outside* the right indent for TOC/LOT/LOF entries; the
way Word does it, the right indent controls where the line 
will break independently of the page number column's position.
But in FrameMaker, any tab stop beyond the right indent is
completely ignored.

My opinions only; I don't speak for Intel.
Fred Ridder (fred dot ridder at intel dot com)
Intel
Parsippany, NJ


 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of [EMAIL PROTECTED]
Sent: Tuesday, May 02, 2006 3:56 PM
To: framers@lists.frameusers.com
Subject: Lines wrapping properly in List of Figures

We are generating a book with over 50 chapters, each of which has a
number 
of figures. So far, we have decided that the product name and the screen

name should be included in the figure caption, so several of them are 
quite long. I'm using Frame 7.0 on Windows XP.

I have been able to format the LOF so that if the caption text is too
long 
for the line, it wraps and a tab places the page number at the far right

margin of the 2nd line. The only time this doesn't happen is when the 
caption text is just long enough to fit on one line, not long enough to 
wrap, but long enough to force the page number to the next line. When
that 
happens, the caption text is on one line and the page number on another,

but the number is at the left margin, not the right.

I have tried adjusting tabs, inserting nonbreaking spaces at the end of 
the problem captions,and playing with letter spacing,  with no luck. I 
have two tabs for this paragraph, one between the figure number and the 
caption text, and one between the caption text and the page number.

I need to have the number on the right margin, even if the text is just 
long enough to fit on the line and only the number gets pushed to the
next 
line.

Does anyone have any ideas on how I can make this happen? So far, only 
manual intervention to force a tab on the second line has worked, but we

have a lot of figures so this is not the preferred solution.

Thanks in advance!


Susan McDonald
Teradyne, Inc.
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Tool for XML - Online Help

[Angela Akridge]

Hi,

I've never worked with setting up an Online Help system. I know how to write
in raw html/sgml, but that's about the extent of my experience with Online
Help. I'm familiar with single-source authoring (using Epic) to create
customized documentation, but have NO experience designing a help system  I
currently edit existing context-sensitive online help. I don't use an Online
Help application (JavaHelp or RoboHelp). I simply have some hooks in the
code that call some html files (nothing sophisticated).

I'd like to use the content that I produce in manuals to produce online help
topics. If this means that the Online Help can no longer be context
sensitive without a lot of infrastrucuture, then so be it (although a hybird
would be ideal). My company is okay with dumping the manual into a clean
collection of individual procedures (modules) if the design provides a
search box. What tool will take my Frame xml output and generate a pretty
look-and-feel for online help? I like MS Word's Online Help.

Thank yoiu,

--
Angela Akridge
[EMAIL PROTECTED]
408/393-9249 (cell)
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[EMAIL PROTECTED]
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Re: Tool for XML - Online Help

[Jeremy H. Griffith]

On Tue, 2 May 2006 16:46:31 -0700, Angela Akridge [EMAIL PROTECTED] 
wrote:

I've never worked with setting up an Online Help system. I know how to write
in raw html/sgml, but that's about the extent of my experience with Online
Help. I'm familiar with single-source authoring (using Epic) to create
customized documentation, but have NO experience designing a help system  I
currently edit existing context-sensitive online help. I don't use an Online
Help application (JavaHelp or RoboHelp). I simply have some hooks in the
code that call some html files (nothing sophisticated).

I'd like to use the content that I produce in manuals to produce online help
topics. If this means that the Online Help can no longer be context
sensitive without a lot of infrastrucuture, then so be it (although a hybird
would be ideal). My company is okay with dumping the manual into a clean
collection of individual procedures (modules) if the design provides a
search box. What tool will take my Frame xml output and generate a pretty
look-and-feel for online help? I like MS Word's Online Help.

First, there's another list that's devoted to Help, that
you may want to join and ask on.  The Welcome message gives
you a set of questions to answer about your needs that
you can use to make up a good query:
  http://groups.yahoo.com/group/HATT/

One of the regulars there has developed a grid of Help
tool comparison information:
  http://www.helpstuff.com

That said, for single-sourcing from Frame, there are really
two choices: Mif2Go (our product), and WebWorks Pro.  Both
have free eval versions, and you may want to try both:
  http://www.omsys.com/
  http://www.quadralay.com/

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
  [EMAIL PROTECTED]  http://www.omsys.com/
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[EMAIL PROTECTED]
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Lines in Frame become twisted in PDF

[Doug]

I use the Rounded Rectangle tool to draw callouts around fields on
screen images, which are inserted via reference in the Frame doc. 
When I PDF a document with these callouts, the lines of the rounded
rectangles appear twisted.  For example, one half of one of the lines
of the rectangle slopes down on top, as if a portion of the line had
been scooped out.  The other half of this line slopes up, as if the
scooped-out portion has been moved onto this portion of the line.  The
entire bottom of this line is straight and normal.  Some of the
callouts suffer this problem on just one of the lines; other callouts
suffer this problem on both lines.  (The callouts I use are usually
long and narrow.)  The end of the rounded rectangles always display
fine.

If I use the square corner rectangles, this problem doesn't occur.

I'm running WinXP Pro, Frame 7.0p579, Acrobat 7.0.7 Pro, and I use the
Save As PDF function in Frame to create the PDFs.

Has anyone else seen this problem?

--Doug

Lines in Frame become twisted in PDF

[Shlomo Perets]

Doug,

You wrote:

>I use the Rounded Rectangle tool to draw callouts around fields on
>screen images, which are inserted via reference in the Frame doc.
>When I PDF a document with these callouts, the lines of the rounded
>rectangles appear twisted.  ...

This has to do with a new setting in Acrobat Distiller: "Convert smooth 
lines to curves" option (Advanced tab, turned on by default in the 
"Standard" and "Smallest file size" options) -- see 
http://www.microtype.com/Acrobat.html

Shlomo Perets

MicroType, http://www.microtype.com
Training, consulting & add-ons: FrameMaker, Structured FM and Acrobat

(no subject)

[Lorian Gans]

Lorian Gans
Technical Writer
Cougar Mountain Software
(208) 375-4455 ext. 147
LorianGans at cougarmtn.com
www.cougarmtn.com  

Cross Referencing Multiple Book Files

[Julie Leake]

Hi All!

I am creating Release Notes that need to cross-reference to files in 
other books. For example, I have a new feature that I list in this file 
and have cross-referenced to the full explanation in the Using manual. 
The next new feature cross-references to the Configuration manual, etc. 
After creating the Release Notes, PDF the cross-references don't work.

When I click on the link in the PDF, I get the message that "the 
specified file config.pdf does not exist." When I generate the online 
help, it says that there are unresolved xrefs (which are not unresolved 
xrefs in the Frame file). I have updated the links, to no avail. I have 
tried creating the PDF with all the book files and individuals files 
open and I have tried it with only having the book files open. In the 
PDF Setup dialog box, Links tab, "Create Named Destinations for All 
Paragraphs" is selected. What am I doing wrong?

FrameMaker 7.0p579 - WWP for Frame v. 8.0.8.2296 - Windows XP

Thanks!
Julie

Cross Referencing Multiple Book Files

[Spreadbury, David]

Julie,
When creating cross-references between books, the directory structure
relationship between the files must be maintained. If the folder
structure, when you created the links looks like:

ReleaseNotes
Book1
  Book1.pdf
Book2
  Book2.pdf
Book3
  Book3.pdf

the resultant PDFs must maintain the same relationship, forever, for the
links to work correctly.

If you are relocating the PDFs to one folder, you will get broken links.

-Original Message-
From: framers-bounces+david.spreadbury=tellabs@lists.frameusers.com
[mailto:framers-bounces+david.spreadbury=tellabs.com at lists.frameusers.co
m] On Behalf Of Julie Leake
Sent: Tuesday, May 02, 2006 1:21 PM
To: framers at lists.frameusers.com
Subject: Cross Referencing Multiple Book Files

Hi All!

I am creating Release Notes that need to cross-reference to files in 
other books. For example, I have a new feature that I list in this file 
and have cross-referenced to the full explanation in the Using manual. 
The next new feature cross-references to the Configuration manual, etc. 
After creating the Release Notes, PDF the cross-references don't work.

When I click on the link in the PDF, I get the message that "the 
specified file config.pdf does not exist." When I generate the online 
help, it says that there are unresolved xrefs (which are not unresolved 
xrefs in the Frame file). I have updated the links, to no avail. I have 
tried creating the PDF with all the book files and individuals files 
open and I have tried it with only having the book files open. In the 
PDF Setup dialog box, Links tab, "Create Named Destinations for All 
Paragraphs" is selected. What am I doing wrong?

FrameMaker 7.0p579 - WWP for Frame v. 8.0.8.2296 - Windows XP

Thanks!
Julie

The information contained in this message may be privileged
and confidential and protected from disclosure. If the reader
of this message is not the intended recipient, or an employee
or agent responsible for delivering this message to the
intended recipient, you are hereby notified that any reproduction,
dissemination or distribution of this communication is strictly
prohibited. If you have received this communication in error,
please notify us immediately by replying to the message and
deleting it from your computer. Thank you. Tellabs

Cross Referencing Multiple Book Files

[nancy carpenter]

Julie:
I've had this same problem.  The directory structure must be the same, and
the pdf must have the same name as the FrameMaker book.

I put books inside subfolders, but when I want the pdfs to be in the same
folder, without subfolders, I create all the FrameMaker books in the parent
folder using Save Book As.  In addition, if I want the pdf to have a
specific name, for instance adding a date to it, I create a FrameMaker book
with that name.  Then all the links work.

Nancy Carpenter
Lead Technical Writer
GENCO Distribution System
100 Papercraft Park
Pittsburgh, Pennsylvania 15238


|-+--->
| |   "Spreadbury, David" |
| | |
| |   Sent by:|
| |   framers-bounces+carpentn=genco.com at lists.fra|
| |   meusers.com |
| |   |
| |   |
| |   05/02/2006 02:32 PM |
| |   |
|-+--->
  
>--|
  | 
 |
  |   To:   ,  |
  |   cc:   
 |
  |   Subject:  RE: Cross Referencing Multiple Book Files   
 |
  
>--|




Julie,
When creating cross-references between books, the directory structure
relationship between the files must be maintained. If the folder
structure, when you created the links looks like:

ReleaseNotes
Book1
  Book1.pdf
Book2
  Book2.pdf
Book3
  Book3.pdf

the resultant PDFs must maintain the same relationship, forever, for the
links to work correctly.

If you are relocating the PDFs to one folder, you will get broken links.

-Original Message-
From: framers-bounces+david.spreadbury=tellabs@lists.frameusers.com
[mailto:framers-bounces+david.spreadbury=tellabs.com at lists.frameusers.co
m] On Behalf Of Julie Leake
Sent: Tuesday, May 02, 2006 1:21 PM
To: framers at lists.frameusers.com
Subject: Cross Referencing Multiple Book Files

Hi All!

I am creating Release Notes that need to cross-reference to files in
other books. For example, I have a new feature that I list in this file
and have cross-referenced to the full explanation in the Using manual.
The next new feature cross-references to the Configuration manual, etc.
After creating the Release Notes, PDF the cross-references don't work.

When I click on the link in the PDF, I get the message that "the
specified file config.pdf does not exist." When I generate the online
help, it says that there are unresolved xrefs (which are not unresolved
xrefs in the Frame file). I have updated the links, to no avail. I have
tried creating the PDF with all the book files and individuals files
open and I have tried it with only having the book files open. In the
PDF Setup dialog box, Links tab, "Create Named Destinations for All
Paragraphs" is selected. What am I doing wrong?

FrameMaker 7.0p579 - WWP for Frame v. 8.0.8.2296 - Windows XP

Thanks!
Julie

The information contained in this message may be privileged
and confidential and protected from disclosure. If the reader
of this message is not the intended recipient, or an employee
or agent responsible for delivering this message to the
intended recipient, you are hereby notified that any reproduction,
dissemination or distribution of this communication is strictly
prohibited. If you have received this communication in error,
please notify us immediately by replying to the message and
deleting it from your computer. Thank you. Tellabs

___


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Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
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Send administrative questions to lisa at frameusers.com. Visit
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A bug & note on using .png graphics....

[Art Campbell]

I recently ran into a problem using .png graphics in files and after
kicking it around a
lot, think I may have found a bug either in FM's memory managment
(surprise!) or the
way it's handling graphics files.

* FM 7.2 / 158
* Windows XP SP2 with all patches
* Two machines, one with 2 M RAM, one with 3
* FM files and graphics on a network server

The symptoms were:
* Importing .png files by reference
* FM would occasionally display the "Gray Box" warning message
* It would always crash

It turned out the graphics I was using were big files that started
life on Nikon DSLRs, were massaged in Photoshop CS2, interpolated to
size, and were saved out as 300 dpi .png files for import.

The details are important, it turns out, because the files retained a
16-bit color depth
throughout. And that seems to be the thing that tripped FM up.

On a hunch, I knocked the .PNG files down to 8-bit depth in Photoshop
and resaved them and voila -- no crashes, no gray boxes, nothing at
all untoward.

I haven't tested this with other formats to see if the bit-depth is an
issue with other file formats, but I wouldn't be surprised if it were.

Cheers,
Art

--
Art Campbell art.campbell at 
gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358

A bug & note on using .png graphics....

[Nandini Garud]

Glad to possibly help you Art!

I had trouble with FrameMaker freezing and crashing while using Snagit 8.0.
Was using save Web URLs and scroll bar for the captured windows.

Updated to Snagit 8.01. Used .jpg instead of .png. Works ok in Frame 7.2.
When saving these images, get a message to save without the URLs. Can't use
scroll bar which is nice to take multiple pictures.

Here is admission of trouble from Techsmith:

Discussion Thread
Response (Melissa G.)
04/25/2006 09:10 AM
Nandini, are you using the FrameMaker 7.2 add-in for SnagIt? If so, we have
been running into problems with this. SnagIt is currently being tested in
our internal testing department for these compatibility issues (and a
resolution). You can try, for now, to run SnagIt from the system tray and
then pressing PrintScreen when you need to take a capture. Also, make sure
your notifications are turned off under tools > program preferences >
notification. Uncheck show all tips and show all balloon tips. Click apply >
ok to close the window.

Nandini

Frankly, I am going to switch to 7.0 if the problems persist.

-Original Message-
From: framers-bounces+nandini=resonate@lists.frameusers.com
[mailto:framers-bounces+nandini=resonate.com at lists.frameusers.com]On Behalf
Of Art Campbell
Sent: Tuesday, May 02, 2006 1:09 PM
To: List, Framers; Free Framers
Subject: A bug & note on using .png graphics

I recently ran into a problem using .png graphics in files and after
kicking it around a
lot, think I may have found a bug either in FM's memory managment
(surprise!) or the
way it's handling graphics files.

* FM 7.2 / 158
* Windows XP SP2 with all patches
* Two machines, one with 2 M RAM, one with 3
* FM files and graphics on a network server

The symptoms were:
* Importing .png files by reference
* FM would occasionally display the "Gray Box" warning message
* It would always crash

It turned out the graphics I was using were big files that started
life on Nikon DSLRs, were massaged in Photoshop CS2, interpolated to
size, and were saved out as 300 dpi .png files for import.

The details are important, it turns out, because the files retained a
16-bit color depth
throughout. And that seems to be the thing that tripped FM up.

On a hunch, I knocked the .PNG files down to 8-bit depth in Photoshop
and resaved them and voila -- no crashes, no gray boxes, nothing at
all untoward.

I haven't tested this with other formats to see if the bit-depth is an
issue with other file formats, but I wouldn't be surprised if it were.

Cheers,
Art

--
Art Campbell
art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358
___

A bug & note on using .png graphics....

[Art Campbell]

Nandini,
I am running SnagIt 8.01, but I never enabled the add-in; I always run
it as a free-standing
program and haven't had any problems (even saving as .png -- they
write out 8 bits).

Cheers,
Art

On 5/2/06, Nandini Garud  wrote:
> Glad to possibly help you Art!
>
> I had trouble with FrameMaker freezing and crashing while using Snagit 8.0.
> Was using save Web URLs and scroll bar for the captured windows.
>
> Updated to Snagit 8.01. Used .jpg instead of .png. Works ok in Frame 7.2.
> When saving these images, get a message to save without the URLs. Can't use
> scroll bar which is nice to take multiple pictures.
>
> Here is admission of trouble from Techsmith:
>
> Discussion Thread
> Response (Melissa G.)
> 04/25/2006 09:10 AM
> Nandini, are you using the FrameMaker 7.2 add-in for SnagIt? If so, we have
> been running into problems with this. SnagIt is currently being tested in
> our internal testing department for these compatibility issues (and a
> resolution). You can try, for now, to run SnagIt from the system tray and
> then pressing PrintScreen when you need to take a capture. Also, make sure
> your notifications are turned off under tools > program preferences >
> notification. Uncheck show all tips and show all balloon tips. Click apply >
> ok to close the window.
>
> Nandini
>
> Frankly, I am going to switch to 7.0 if the problems persist.
>
> -Original Message-
> From: framers-bounces+nandini=resonate.com at lists.frameusers.com
> [mailto:framers-bounces+nandini=resonate.com at lists.frameusers.com]On Behalf
> Of Art Campbell
> Sent: Tuesday, May 02, 2006 1:09 PM
> To: List, Framers; Free Framers
> Subject: A bug & note on using .png graphics
>
> I recently ran into a problem using .png graphics in files and after
> kicking it around a
> lot, think I may have found a bug either in FM's memory managment
> (surprise!) or the
> way it's handling graphics files.
>
> * FM 7.2 / 158
> * Windows XP SP2 with all patches
> * Two machines, one with 2 M RAM, one with 3
> * FM files and graphics on a network server
>
> The symptoms were:
> * Importing .png files by reference
> * FM would occasionally display the "Gray Box" warning message
> * It would always crash
>
> It turned out the graphics I was using were big files that started
> life on Nikon DSLRs, were massaged in Photoshop CS2, interpolated to
> size, and were saved out as 300 dpi .png files for import.
>
> The details are important, it turns out, because the files retained a
> 16-bit color depth
> throughout. And that seems to be the thing that tripped FM up.
>
> On a hunch, I knocked the .PNG files down to 8-bit depth in Photoshop
> and resaved them and voila -- no crashes, no gray boxes, nothing at
> all untoward.
>
> I haven't tested this with other formats to see if the bit-depth is an
> issue with other file formats, but I wouldn't be surprised if it were.
>
> Cheers,
> Art
>
> --
> Art Campbell
> art.campbell at gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
>and a redheaded girl." -- Richard Thompson
>  No disclaimers apply.
>  DoD 358
> ___
>
>
>
>
>
>


--
Art Campbell art.campbell at 
gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358

Writing for Global Audiences Audio Conference

[Andres Heuberger]

TRAINING: Writing for Global Audiences Audio Conference

11:30 ET on May 18, 2006
http://www.fxtrans.com/resources/ac/future/ac20060518.htm

Why should you learn how to use Controlled English when writing for global
audiences? Increasingly, documentation must be designed for two distinct but
related types of audiences--those reading the text in translation, and those
for whom English is a second language.

While many businesses still have their documentation translated, English is
quickly becoming the standard of our global village. But English is a
complex language to read, write, and understand. Using Controlled English
makes documents easier for non-native English speakers to understand, and
the more consistent, less ambiguous language also makes for less expensive
translations.

It is critical that technical documentation and training manuals clearly
convey meaning in fields with complex products and liability issues.

This audio conference explains how 1% of the English language is sufficient
to communicate with customers in 181 countries. It will also cover the steps
to implement Controlled English and its pitfalls and benefits for the
translation of technical documentation.

Attend this audio conference to learn:
* The basics of Controlled English
* How the "1% solution" impacts translations
* How a company and its customers can benefit from using Controlled English
* Real-world case studies on the use of Controlled English

Tuesday, June 21, 2005
11:30 AM - 12:30 PM Eastern Time

Presented by: John Smart, President, SMART Communications

Registration fee: US$159.00 per dial-in phone line

You can register for this Audio Conference at
http://www.fxtrans.com/resources/ac/future/ac20060518.htm 

Lines wrapping properly in List of Figures

[susan.mcdon...@teradyne.com]

We are generating a book with over 50 chapters, each of which has a number 
of figures. So far, we have decided that the product name and the screen 
name should be included in the figure caption, so several of them are 
quite long. I'm using Frame 7.0 on Windows XP.

I have been able to format the LOF so that if the caption text is too long 
for the line, it wraps and a tab places the page number at the far right 
margin of the 2nd line. The only time this doesn't happen is when the 
caption text is just long enough to fit on one line, not long enough to 
wrap, but long enough to force the page number to the next line. When that 
happens, the caption text is on one line and the page number on another, 
but the number is at the left margin, not the right.

I have tried adjusting tabs, inserting nonbreaking spaces at the end of 
the problem captions,and playing with letter spacing,  with no luck. I 
have two tabs for this paragraph, one between the figure number and the 
caption text, and one between the caption text and the page number.

I need to have the number on the right margin, even if the text is just 
long enough to fit on the line and only the number gets pushed to the next 
line.

Does anyone have any ideas on how I can make this happen? So far, only 
manual intervention to force a tab on the second line has worked, but we 
have a lot of figures so this is not the preferred solution.

Thanks in advance!


Susan McDonald
Teradyne, Inc.

Lines wrapping properly in List of Figures

[Stuart Rogers]

susan.mcdonald at teradyne.com wrote:
> We are generating a book with over 50 chapters, each of which has a number 
> of figures. So far, we have decided that the product name and the screen 
> name should be included in the figure caption, so several of them are 
> quite long. I'm using Frame 7.0 on Windows XP.
> 
> I have been able to format the LOF so that if the caption text is too long 
> for the line, it wraps and a tab places the page number at the far right 
> margin of the 2nd line. The only time this doesn't happen is when the 
> caption text is just long enough to fit on one line, not long enough to 
> wrap, but long enough to force the page number to the next line. When that 
> happens, the caption text is on one line and the page number on another, 
> but the number is at the left margin, not the right.
> 
> I have tried adjusting tabs, inserting nonbreaking spaces at the end of 
> the problem captions,and playing with letter spacing,  with no luck. I 
> have two tabs for this paragraph, one between the figure number and the 
> caption text, and one between the caption text and the page number.
> 
> I need to have the number on the right margin, even if the text is just 
> long enough to fit on the line and only the number gets pushed to the next 
> line.
> 
> Does anyone have any ideas on how I can make this happen? So far, only 
> manual intervention to force a tab on the second line has worked, but we 
> have a lot of figures so this is not the preferred solution.
> 
> Thanks in advance!
> 
> 
> Susan McDonald
> Teradyne, Inc.
> 

Susan,

Try putting an extra tab character (or two) before the <$pagenum> block 
on the reference page. (I haven't tested this, but I seem to recall 
someone else proposing this solution.)

HTH,


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"The modern conservative is engaged in one of man's oldest exercises in 
moral philosophy; that is, the search for a superior moral justification 
for selfishness."

John Kenneth Galbraith, 1908-2006
"The smartest export Canada ever sent to the United States."


Get Firefox!
http://tinyurl.com/8q9c5

Lines wrapping properly in List of Figures

[Nandini Garud]

Can you put the caption name and number in the margin column as a run-in
side head? There the chapter name and number can use as much real estate as
they want. The caption (figure name will have plenty of space in the text
column.) In LOF, just list the figures based on chapter names and number
under different sub-headings and list figures under the subheadings by
numbers, names, and page numbers.

Nandini

-Original Message-
From: framers-bounces+nandini=resonate@lists.frameusers.com
[mailto:framers-bounces+nandini=resonate.com at lists.frameusers.com]On Behalf
Of susan.mcdonald at teradyne.com
Sent: Tuesday, May 02, 2006 12:56 PM
To: framers at lists.frameusers.com
Subject: Lines wrapping properly in List of Figures

We are generating a book with over 50 chapters, each of which has a number
of figures. So far, we have decided that the product name and the screen
name should be included in the figure caption, so several of them are
quite long. I'm using Frame 7.0 on Windows XP.

I have been able to format the LOF so that if the caption text is too long
for the line, it wraps and a tab places the page number at the far right
margin of the 2nd line. The only time this doesn't happen is when the
caption text is just long enough to fit on one line, not long enough to
wrap, but long enough to force the page number to the next line. When that
happens, the caption text is on one line and the page number on another,
but the number is at the left margin, not the right.

I have tried adjusting tabs, inserting nonbreaking spaces at the end of
the problem captions,and playing with letter spacing,  with no luck. I
have two tabs for this paragraph, one between the figure number and the
caption text, and one between the caption text and the page number.

I need to have the number on the right margin, even if the text is just
long enough to fit on the line and only the number gets pushed to the next
line.

Does anyone have any ideas on how I can make this happen? So far, only
manual intervention to force a tab on the second line has worked, but we
have a lot of figures so this is not the preferred solution.

Thanks in advance!


Susan McDonald
Teradyne, Inc.


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A bug & note on using .png graphics....

[Art Campbell]

Something that doesn't throw away data. Snagit saves 8-bit .png which
works very nicely.

Art

On 5/2/06, Nandini Garud  wrote:
> Thanks Fred. This is the option suggested by IT: .jpg. So, what would you
> choose? Having to edit it in Photoshop is not an option for me. I don't have
> it!
>
> Nandini
>
> -Original Message-
> From: Ridder, Fred [mailto:fred.ridder at intel.com]
> Sent: Tuesday, May 02, 2006 1:44 PM
> To: Nandini Garud; Art Campbell
> Subject: RE: A bug & note on using .png graphics
>
> JPEG is a very poor choice of file format for screen shots because it
> invariably produces artifacts ("smudginess") near text, lines, and
> other abrupt color transitions, which generally abound in screen shots.
> It is the only common file format that is subject to this kind of
> inherent
> degradation. JPEG was designed for *photographic* images where
> the number of abrupt transitions (edges) is relatively small and where
> the surface textures of the objects in the scene will mask the
> artifacts.
> Screen shots are *mostly* edges and there is nothing to conceal the
> artifacts.

--
Art Campbell art.campbell at 
gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
   and a redheaded girl." -- Richard Thompson
 No disclaimers apply.
 DoD 358

Tool for XML -> Online Help

[Angela Akridge]

Hi,

I've never worked with setting up an Online Help system. I know how to write
in raw html/sgml, but that's about the extent of my experience with Online
Help. I'm familiar with single-source authoring (using Epic) to create
customized documentation, but have NO experience designing a help system  I
currently edit existing context-sensitive online help. I don't use an Online
Help application (JavaHelp or RoboHelp). I simply have some hooks in the
code that call some html files (nothing sophisticated).

I'd like to use the content that I produce in manuals to produce online help
topics. If this means that the Online Help can no longer be context
sensitive without a lot of infrastrucuture, then so be it (although a hybird
would be ideal). My company is okay with dumping the manual into a clean
collection of individual procedures (modules) if the design provides a
search box. What tool will take my Frame xml output and generate a pretty
look-and-feel for online help? I like MS Word's Online Help.

Thank yoiu,

--
Angela Akridge
angela.akridge at gmail.com
408/393-9249 (cell)

Tool for XML -> Online Help

[Jeremy H. Griffith]

On Tue, 2 May 2006 16:46:31 -0700, "Angela Akridge"  
wrote:

>I've never worked with setting up an Online Help system. I know how to write
>in raw html/sgml, but that's about the extent of my experience with Online
>Help. I'm familiar with single-source authoring (using Epic) to create
>customized documentation, but have NO experience designing a help system  I
>currently edit existing context-sensitive online help. I don't use an Online
>Help application (JavaHelp or RoboHelp). I simply have some hooks in the
>code that call some html files (nothing sophisticated).
>
>I'd like to use the content that I produce in manuals to produce online help
>topics. If this means that the Online Help can no longer be context
>sensitive without a lot of infrastrucuture, then so be it (although a hybird
>would be ideal). My company is okay with dumping the manual into a clean
>collection of individual procedures (modules) if the design provides a
>search box. What tool will take my Frame xml output and generate a pretty
>look-and-feel for online help? I like MS Word's Online Help.

First, there's another list that's devoted to Help, that
you may want to join and ask on.  The Welcome message gives
you a set of questions to answer about your needs that
you can use to make up a good query:
  http://groups.yahoo.com/group/HATT/

One of the regulars there has developed a grid of Help
tool comparison information:
  http://www.helpstuff.com

That said, for single-sourcing from Frame, there are really
two choices: Mif2Go (our product), and WebWorks Pro.  Both
have free eval versions, and you may want to try both:
  http://www.omsys.com/
  http://www.quadralay.com/

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/