OT: HTML Help Related Topics control and character encoding
We're using the HTML Help Related Topics ActiveX control. When we create an Item with Arabic text for the title, the wrong characters appear in the Topics Found dialog box, even when the system locale is set to Arabic. Everything else in the compiled help uses the correct Arabic characters, whether or not the system locale is set to Arabic. The encoding used by our translator is windows-1256. Is there something we can try, or is this just a limitation of the control? ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: best web help add-on for FrameMaker 10?
Ditto for me. It took a lot of work to convert my first FrameMaker book. The process with WebWorks ePublisher was (and remains), much, much quicker for conversion. Flare has some advantages and I'd consider it for large projects where I could start from scratch, but if I had a lot of FrameMaker content to convert, I'd go with WebWorks or possibly MIF2GO. Regards Keith -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers- boun...@lists.frameusers.com] On Behalf Of Robert Lauriston Sent: Monday, February 11, 2013 4:14 PM To: framers@lists.frameusers.com Subject: Re: best web help add-on for FrameMaker 10? I did not find Flare's FrameMaker import clean enough to go directly to an output format. http://forums.madcapsoftware.com/viewtopic.php?f=10t=13473 NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or attached to this e-mail, contains proprietary and confidential information solely for the internal use of the intended recipient. If you have received this email in error, please notify us immediately by return e-mail or otherwise and ensure that it is permanently deleted from your systems, and do not print, copy, distribute or read its contents. AVIS DE CONFIDENTIALITÉ Le présent courriel, y compris tous les documents qu'il contient ou qui y sont joints, renferme des renseignements exclusifs et confidentiels destinés uniquement à l'usage interne du destinataire prévu. Si vous avez reçu le présent courriel par erreur, veuillez nous aviser immédiatement, notamment par retour de courriel, et vous assurer qu'il est supprimé de façon permanente de vos systèmes; veuillez également vous abstenir d'imprimer, de copier, de distribuer ou de lire son contenu. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
cannot generate PDF
I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsay...@earthlink.net ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: Reference list formatting
Endnote? http://endnote.com/ On Tue, Feb 12, 2013 at 12:10 PM, Steve Rickaby srick...@wordmongers.demon.co.uk wrote: Do any academic editors out there know of any software that will take an existing reference list made up of entries in a variety of formats and render a list in which all references have the same format? ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Vertical Alignment Bottom
From: Craig Ede [mailto:craig...@hotmail.com] Sent: Tuesday, February 12, 2013 5:54 PM To: 'Rick Quatro' Subject: RE: Vertical Alignment Bottom I suppose you could set the space above for your paragraph tag to something that would push the text to the bottom of the text frame. Framemaker ignores this setting for the first para on a page, so you'd have to pair your special paratag with another tag above it. Also, this would only work for a single line as the text would go to the next page if it wrapped. But you could design a sequence of blank tags with various spacing setting to go above to allow 2, 3 or more lines. Too much work really. Best to just put your text in an invisible cell that fills the frame and set the text to align with the bottom of the cell. Craig From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of jddav...@mmm.com Sent: Monday, February 11, 2013 2:55 PM To: framers@lists.frameusers.com Subject: Vertical Alignment Bottom I'm hoping this email hits the list. My last few email have not. Does anyone know how to force texts to vertically align with the bottom of the text frame? Thanks, Jess Jessica Davis | Technical Writer Motor Vehicle Systems Services 3M Company, 28100 Cabot Dr | Novi, MI 48377 Office: 248 374 9652 mailto:gaak...@mmm.com jddav...@mmm.com | http://www.3m.com/ www.3M.com image001.gif___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: Reference list formatting
All I can think of is to do a repetitive search-and-replace for some of this, but most of it would have to be hand-done. Grant On 2/12/2013 1:10 PM, Steve Rickaby wrote: Do any academic editors out there know of any software that will take an existing reference list made up of entries in a variety of formats and render a list in which all references have the same format? Not necessarily in FrameMaker: Word would do. I have, for example, a mix of Art Snoggins and Snoggins A., some page ranges that use hyphens, some that use en dashes, the same journal or conference listed in three or four different ways, and so on. Yech. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: cannot generate PDF
Are you printing to the Adobe PDF printer instance or using Save As PDF? Is it working for any other docs or are they all busted? Do you have the full Acrobat version or just the headless one that ships with FM? From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: Tuesday, February 12, 2013 1:22 PM To: framers@lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsay...@earthlink.net ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: cannot generate PDF
What Jeff asked -- tell us about your system set up: OS / FM version and patch level / Acrobat version and patch, and how you're trying to create the PDF. In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 8:49 AM, Jeff Coatsworth jeff.coatswo...@jonassoftware.com wrote: ** Are you printing to the Adobe PDF printer instance or using Save As PDF? Is it working for any other docs or are they all busted? Do you have the full Acrobat version or just the headless one that ships with FM? -- *From:* framers-boun...@lists.frameusers.com [mailto: framers-boun...@lists.frameusers.com] *On Behalf Of *William W. Saylor, PE *Sent:* Tuesday, February 12, 2013 1:22 PM *To:* framers@lists.frameusers.com *Subject:* cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% ** ** Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--}*** * --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 ** ** ** ** %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? ** ** Thanks, Bill ** ** *Saylor Solutions, Inc.* William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsay...@earthlink.net ** ** ___ You are currently subscribed to framers as art.campb...@gmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: best web help add-on for FrameMaker 10?
Flare has some advantages and I'd consider it for large projects where I could start from scratch Kieth, do you mean if you were authoring from within Flare? What are those advantages? Thanks, Nadine ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
FW: cannot generate PDF
Jeff, I am using the Save As to generate the PDF. I could print the chapter successfully to my local HP OfficeJet and every other chapter works just fine making a PDF. The page in question has about five images (MathType equations come in as images) but they look no different from the hundreds of other images. I think I am using the Adobe that comes with FM. Bill From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth Sent: Wednesday, February 13, 2013 6:49 AM To: framers@lists.frameusers.com Subject: RE: cannot generate PDF Are you printing to the Adobe PDF printer instance or using Save As PDF? Is it working for any other docs or are they all busted? Do you have the full Acrobat version or just the headless one that ships with FM? From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: Tuesday, February 12, 2013 1:22 PM To: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsay...@earthlink.netmailto:wsay...@earthlink.net ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: HTML Help Related Topics control and character encoding
On Wed, 13 Feb 2013 05:44:07 -0500, Jim Owens jow...@magma.ca wrote: We're using the HTML Help Related Topics ActiveX control. When we create an Item with Arabic text for the title, the wrong characters appear in the Topics Found dialog box, even when the system locale is set to Arabic. Everything else in the compiled help uses the correct Arabic characters, whether or not the system locale is set to Arabic. The encoding used by our translator is windows-1256. Is there something we can try, or is this just a limitation of the control? When you comiled the Arabic CHM, did you do it on an Arabic system? NOT just one with the locale set? That's what HTML Help requires for Search to work; always has. Not just for Arabic, but for any other locale. Also, are all your HTML files in the correct Code Page encoding, 1256? Unicode will NOT work for HTML Help, though you may think it does. -- Jeremy H. Griffith, at Omni Systems Inc. jer...@omsys.comhttp://mif2go.com/ ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: best web help add-on for FrameMaker 10?
Thanks, Keith. Nadine Well, it's designed for content reuse, so sharing common content across projects is easy. Since it's topic based, it's easy for more than one writer to work on a project. It also has some very nice reporting and tracking features. If I was working on a large project, with multiple writers, and developing only for online output, I'd consider it. (I would probably be using it now, at least for some projects, if we hadn't run into a showstopper issue with their WebHelp format and our application server). I found that conversion from FM to Flare was much more time consuming than I expected. That was partly due to the learning curve, but even then, setting up a WWeP template is much easier and faster. I also found the writing environment not the easiest to work in. I wouldn't use it for anything that required PDF output. WebWorks is much more customizable. MadCap doesn't expose the internal workings of the program the way - they give you very nice interfaces for customization, but if it can't be done through the interface, you're out of luck. Regards Keith ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: HTML Help Related Topics control and character encoding
Hi, Jeremy. I'm using SBAppLocale to compile (as recommended in the Mif2Go Guide!), and Search is working OK in Arabic. In fact, the Arabic is OK everywhere in the output -- except for the Related Topics button text, and the link text in the Related Topics Topics Found dialog box. Setting aside the compilation, if I just open an HTML page in a browser, everything is in Arabic, except the text on the Related Topics button (which is in something like Cyrillic) and the text in the Related Topics dialog for the button (which is all question marks unless I set the system locale to Arabic, in which case it's something like Cyrillic). The pages are all encoded with windows-1256. On 2013-02-13 10:01, Jeremy H. Griffith wrote: On Wed, 13 Feb 2013 05:44:07 -0500, Jim Owens jow...@magma.ca wrote: We're using the HTML Help Related Topics ActiveX control. When we create an Item with Arabic text for the title, the wrong characters appear in the Topics Found dialog box, even when the system locale is set to Arabic. Everything else in the compiled help uses the correct Arabic characters, whether or not the system locale is set to Arabic. The encoding used by our translator is windows-1256. Is there something we can try, or is this just a limitation of the control? When you comiled the Arabic CHM, did you do it on an Arabic system? NOT just one with the locale set? That's what HTML Help requires for Search to work; always has. Not just for Arabic, but for any other locale. Also, are all your HTML files in the correct Code Page encoding, 1256? Unicode will NOT work for HTML Help, though you may think it does. -- Jeremy H. Griffith, at Omni Systems Inc. jer...@omsys.comhttp://mif2go.com/ __ Information from ESET NOD32 Antivirus, version of virus signature database 8004 (20130213) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: HTML Help Related Topics control and character encoding
On Wed, 13 Feb 2013 11:32:23 -0500, Jim Owens jow...@magma.ca wrote: Hi, Jeremy. I'm using SBAppLocale to compile (as recommended in the Mif2Go Guide!), and Search is working OK in Arabic. In fact, the Arabic is OK everywhere in the output -- The pages are all encoded with windows-1256. You're right on top of it, then. ;-) except for the Related Topics button text, and the link text in the Related Topics Topics Found dialog box. Setting aside the compilation, if I just open an HTML page in a browser, everything is in Arabic, except the text on the Related Topics button (which is in something like Cyrillic) and the text in the Related Topics dialog for the button (which is all question marks unless I set the system locale to Arabic, in which case it's something like Cyrillic). I wonder if there is a different version of the ActiveX control for different code pages? It sounds like it's not using the same one as the rest. See if there is a PARAM name=Font ... in the instance of the control in your HTML. MSDN has some very sketchy docs for it: http://msdn.microsoft.com/en-us/library/windows/desktop/ms644677%28v=vs.85%29.aspx but one of the values is the character set. They don't say what the syntax for that is, but I'd try 1256, CP1256, and cp-1256 to start. There are also advisories about a security upgrade from MS that broke this control at: http://www.helpwaregroup.com/system/app/pages/customSearch?scope=search-nsq=Related+Topics+ActiveX HTH! -- Jeremy H. Griffith, at Omni Systems Inc. jer...@omsys.comhttp://mif2go.com/ ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
Note that creation of a .lck file is an option that the user can turn on or off. In the General tab of the FrameMaker Preferences dialog, it's the Network File Locking option. (At least that's what it's been named and where it's been located in every version from 5.5.6 through 9, which is what I'm currently using). -Fred Ridder Date: Wed, 13 Feb 2013 09:16:06 -0800 From: poshe...@bellsouth.net Subject: Re: FrameMaker has detected a problem and must quit Really?! To: rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Yes, an .lck file is created but perhaps it no longer does what it used to do before. Capisce? -- Ken in Atlanta From: Robert Lauriston rob...@lauriston.com To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com; TECHWR-L techw...@techwr-l.com Sent: Wed, February 13, 2013 12:11:02 PM Subject: Re: FrameMaker has detected a problem and must quit Really?! That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. ^ STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help. Learn more: http://bit.ly/WNaCzd ^ You are currently subscribed to TECHWR-L as docu...@hotmail.com. To unsubscribe send a blank email to techwr-l-le...@lists.techwr-l.com Send administrative questions to ad...@techwr-l.com. Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info. Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: HTML Help Related Topics control and character encoding
Thanks for the tips! I'll check them out. On 2013-02-13 12:10, Jeremy H. Griffith wrote: On Wed, 13 Feb 2013 11:32:23 -0500, Jim Owens jow...@magma.ca wrote: Hi, Jeremy. I'm using SBAppLocale to compile (as recommended in the Mif2Go Guide!), and Search is working OK in Arabic. In fact, the Arabic is OK everywhere in the output -- The pages are all encoded with windows-1256. You're right on top of it, then. ;-) except for the Related Topics button text, and the link text in the Related Topics Topics Found dialog box. Setting aside the compilation, if I just open an HTML page in a browser, everything is in Arabic, except the text on the Related Topics button (which is in something like Cyrillic) and the text in the Related Topics dialog for the button (which is all question marks unless I set the system locale to Arabic, in which case it's something like Cyrillic). I wonder if there is a different version of the ActiveX control for different code pages? It sounds like it's not using the same one as the rest. See if there is a PARAM name=Font ... in the instance of the control in your HTML. MSDN has some very sketchy docs for it: http://msdn.microsoft.com/en-us/library/windows/desktop/ms644677%28v=vs.85%29.aspx but one of the values is the character set. They don't say what the syntax for that is, but I'd try 1256, CP1256, and cp-1256 to start. There are also advisories about a security upgrade from MS that broke this control at: http://www.helpwaregroup.com/system/app/pages/customSearch?scope=search-nsq=Related+Topics+ActiveX HTH! -- Jeremy H. Griffith, at Omni Systems Inc. jer...@omsys.comhttp://mif2go.com/ __ Information from ESET NOD32 Antivirus, version of virus signature database 8006 (20130213) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: Reference list formatting
At 12:50 -0800 12/2/13, Robert Lauriston wrote: Endnote? http://endnote.com/ Maybe, Robert, but it requires an Intel Mac, which I currently do not have (waiting for the Mac Pro upgrades, if they ever arrive). -- Steve [Trim e-mails: use less disk, use less power, use less planet] ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: Reference list formatting
Thanks to everyone who responded to my query, and particularly for Winfried for the Excel idea. I've used Excel before for text processing but for some reason hadn't thought of using it here. Duh! -- Steve [Trim e-mails: use less disk, use less power, use less planet] ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
Actually, there is *less* to it than that. There is no prevention and no real notion of permission in the .lck file mechanism. When you open any file from FrameMaker, it looks for a matching .lck file. If it finds one, it displays a message telling you that some user (which may actually be *you*) has the file open already. You still have the ability to force Frame to open the file. FWIW, Word does something very similar except that it replaces the first two characters in the filename with ~$ and flags the file as a hidden file so that most users won't even be aware of it. The presence of one of a ~$ file is what triggers Word to display a recovery window with information about the any autosaved or recovered version of the file you are trying to open. FrameMaker does give you the ability to disable the .lck file creation because there are lots of circumstances where such a simple-minded pseudo-locking mechanism is pointless, like when you are the only FrameMaker user, or when content is stored in a CMS or collaboration repository where permissions really are managed. -Fred Ridder Date: Wed, 13 Feb 2013 09:37:02 -0800 From: poshe...@bellsouth.net Subject: Re: FrameMaker has detected a problem and must quit Really?! To: docu...@hotmail.com; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com I was only aware that an .lck file prevents two people from working on the same file simultaneously, each with permission to save the file with his/her latest changes. But I guess there is/was more to it. -- Ken From: Fred Ridder docu...@hotmail.com To: poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com framers@lists.frameusers.com; techw...@techwr-l.com Sent: Wed, February 13, 2013 12:28:30 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! Note that creation of a .lck file is an option that the user can turn on or off. In the General tab of the FrameMaker Preferences dialog, it's the Network File Locking option. (At least that's what it's been named and where it's been located in every version from 5.5.6 through 9, which is what I'm currently using). -Fred Ridder Date: Wed, 13 Feb 2013 09:16:06 -0800 From: poshe...@bellsouth.net Subject: Re: FrameMaker has detected a problem and must quit Really?! To: rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Yes, an .lck file is created but perhaps it no longer does what it used to do before. Capisce? -- Ken in Atlanta From: Robert Lauriston rob...@lauriston.com To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com; TECHWR-L techw...@techwr-l.com Sent: Wed, February 13, 2013 12:11:02 PM Subject: Re: FrameMaker has detected a problem and must quit Really?! That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. ^ STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help. Learn more: http://bit.ly/WNaCzd ^ You are currently subscribed to TECHWR-L as docu...@hotmail.com. To unsubscribe send a blank email to techwr-l-le...@lists.techwr-l.com Send administrative questions to ad...@techwr-l.com. Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info. Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.netmailto:poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the data files are on a separate drive _on the *same* system_. In fact, I do this right now - my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: cannot generate PDF
A few others in the forum are likely to disagree but I think it sucks. :-) There have always been issues with it over the years and releases, so much so that I just quit using it myself (still have to use it to debug for others) in the FM7 time frame because it was too buggy. It has always used an arcane interface that, when it works, uses a totally different method of specking and creating the PDF file than printing to the Acrobat logical printer instance. It is much improved in the 11 release, but I still haven't gotten into the habit of using it at all. I follow the KISS principle and just print to the Acrobat printer. It's more controllable and more stable, IMHO than its evil twin. Bottom line is if the SaveAs PDF isn't working for you, try printing to the Acrobat printer instead; it's become a basic debugging step to determine if the problem is in the output generation or in the files. Cheers, Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 2:11 PM, Theresa de Valence t...@bstw.com wrote: On 2/13/2013 8:02 AM, Art Campbell wrote: In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art, Are you saying that SaveAs PDF is not good? Theresa ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: OT: HTML Help Related Topics control and character
When you compiled the Arabic CHM, did you do it on an Arabic system? NOT just one with the locale set? That's what HTML Help requires for Search to work; always has. Not just for Arabic, but for any other locale. My experience is that it's OK to use English Windows when compiling a localized CHM. I have not done Arabic, but I have done Hebrew (also an RTL language), Russian, Greek, and Asian languages. The critical aspect is to set the Windows system locale to the target language. The system locale is an internal code page that Windows uses for non-Unicode applications. It is different from the user locale, which controls the date formats and so forth. To set the system locale on Windows 7, open Control Panel Clock, Language, and Region Region and Language Administrative Language for Non-Unicode Programs. After you set the system locale, Windows prompts you to restart the computer. For more information, see: http://wiki.webworks.com/DavidShaked/LocalizingWWePProjects Most of the article is about WebWorks ePublisher, but I think the information about the system locale is relevant to all tools. David Shaked (Wernick) AlmondWeb Ltd. http://www.almondweb.com Technical Documentation * Web Development * Word and WebWorks Consultants ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below - and I _really_ hope he was _not_ - then that effectively rings the death knell of FrameMaker's use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I'm happy to report that I haven't encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov, if you see this, will you please confirm, modify, or refute the information Ken posted below? ¡Thanks! Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.(tm) Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.st...@gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net) Sent: 2013-02-13-Wednesday 14:24 To: Fred Ridder; poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Subject: RE: FrameMaker has detected a problem and must quit Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the data files are on a separate drive _on the *same* system_. In fact, I do this right now - my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
Keep calm and Make Frames I would have to say that the person Ken spoke to must be a tech-idiot, but that would not be the first I have spoken to at Adobe (re previous discussions on Adobe's appalling registration system and advice to me to reinstall the entire computer OS because Acrobat Pro's registration database was corrupted). If it were true, then that must surely make FM the only application created since DOS was king that cannot handle networked or shared permissions. I think, ignore the Adobe tech-idiot and proceed with what we know to be the truth. Alan On 14/02/13 8:49 AM, dave.st...@gdc4s.com wrote: 2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below — and I _really_ hope he was _not_ — then that effectively rings the death knell of FrameMaker’s use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I’m happy to report that I haven’t encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov, if you see this, will you please confirm, modify, or refute the information Ken posted below? ¡Thanks! Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.™ Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.st...@gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. *From:*framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *Syed Zaeem Hosain (syed.hos...@aeris.net) *Sent:* 2013-02-13-Wednesday 14:24 *To:* Fred Ridder; poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com *Subject:* RE: FrameMaker has detected a problem and must quit Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net mailto:poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _/never/_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the “data” files are on a separate drive _/on the **same** system/_. In fact, I do this right now – my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z ___ You are currently subscribed to framers as a...@alphabyte.co.nz. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/alan%40alphabyte.co.nz Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- AlphaByte PO Box 1941, Auckland http://www.alphabyte.co.nz ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: HTML Help Related Topics control and character encoding
On 2013-02-13 12:10, Jeremy H. Griffith wrote: I wonder if there is a different version of the ActiveX control for different code pages? It sounds like it's not using the same one as the rest. See if there is a PARAM name=Font ... in the instance of the control in your HTML. MSDN has some very sketchy docs for it: http://msdn.microsoft.com/en-us/library/windows/desktop/ms644677%28v=vs.85%29.aspx but one of the values is the character set. They don't say what the syntax for that is, but I'd try 1256, CP1256, and cp-1256 to start. For the record, here's what I found out. The Font param works on the button. With value=,, cp1256 and my system locale set to English, it changes the text to question marks. If I change the system locale to Arabic, then the button text is in Arabic even without the Font param. (The button text was the one thing I hadn't tested for locale -- I didn't have a translation for Related Topics at the time). If I supply a bad Font param (1256 instead of cp1256), and system locale is Arabic, I get question marks . I can't get the Font param (or the Text param) to work on an Item. In fact, if I place the Font param after an Item, its arguments affect the button instead. This is true even when the Button param is placed after the Item and Font params! The Text param doesn't do anything anywhere, as far as I can see. For Arabic, we'll just use a Related Topics subheading and some links. But it was interesting! Thanks again. There are also advisories about a security upgrade from MS that broke this control at: http://www.helpwaregroup.com/system/app/pages/customSearch?scope=search-nsq=Related+Topics+ActiveX HTH! -- Jeremy H. Griffith, at Omni Systems Inc. jer...@omsys.comhttp://mif2go.com/ __ Information from ESET NOD32 Antivirus, version of virus signature database 8006 (20130213) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: OT: HTML Help Related Topics control and character
Jeremy has provided information about SBAppLocale.exe, which spares you the reboot. http://mif2go.com/xhtml/htmlhelp_0073_9133compilinginadifferentlanguage.htm On 2013-02-13 14:41, David Shaked wrote: When you compiled the Arabic CHM, did you do it on an Arabic system? NOT just one with the locale set? That's what HTML Help requires for Search to work; always has. Not just for Arabic, but for any other locale. My experience is that it's OK to use English Windows when compiling a localized CHM. I have not done Arabic, but I have done Hebrew (also an RTL language), Russian, Greek, and Asian languages. The critical aspect is to set the Windows system locale to the target language. The system locale is an internal code page that Windows uses for non-Unicode applications. It is different from the user locale, which controls the date formats and so forth. To set the system locale on Windows 7, open Control Panel Clock, Language, and Region Region and Language Administrative Language for Non-Unicode Programs. After you set the system locale, Windows prompts you to restart the computer. For more information, see: http://wiki.webworks.com/DavidShaked/LocalizingWWePProjects Most of the article is about WebWorks ePublisher, but I think the information about the system locale is relevant to all tools. David Shaked (Wernick) AlmondWeb Ltd. http://www.almondweb.com Technical Documentation * Web Development * Word and WebWorks Consultants ___ You are currently subscribed to framers as jow...@magma.ca. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/jowens%40magma.ca Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. __ Information from ESET NOD32 Antivirus, version of virus signature database 8007 (20130213) __ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: cannot generate PDF
This is an error in the Postscript code. There are a few things to check/try: 1. check page 17 and 18. Are there any Postscript, EPS, Illustrator or PDF objects on these pages? The problem could be caused by a corrupt image. 2. Choose another printer driver, then try creating the PDF again. Harro de Jong Triview From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: dinsdag 12 februari 2013 19:22 To: framers@lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsay...@earthlink.netmailto:wsay...@earthlink.net ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
FrameMaker has detected a problem and must quit Really?!
To all, My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal (luckily creating recovery files, though). The warning pop-up window that displayed announcing this glorious impending shutdown stated Internal Error 11014, 8122692, 8122986, 10866845. . . We have looked at the extremely cryptic error log file that was generated and of course, it's as clear as mud to me. Note that my coworker prefers to keep his book and all member chapter files open. He also prefers to embed all his graphics so the various chapter file sizes are MUCH larger than if the graphics were referenced. Thus, the following: Title page with copyright page -- 835 Kb (no graphics) TOC -- 870 Kb (again, no graphics) Section 1 -- 4,740 Kb Section 2 -- 8,720 Kb Section 3 -- 14,983 Kb Section 4 -- 45,815 Kb Section 5 -- 22,066 Kb Section 6 -- 53,033 Kb For instance, Section 6 is 89 pages in length with all graphics (strictly line art) embedded and the file size is 53,033 Kb (that's a little over 53 megabytes). In a previous version of this manual (when the graphics were referenced), the file size was just a mere fraction of this (perhaps 20 Kb or 30 Kb). His computer is a TRISTAR pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, Service Pack 3. So the questions: * What do those internal error numbers specifically mean? * Is/are the error/errors caused by a hardware problem or a software problem? -- Ken in Atlanta___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: cannot generate PDF
Art, This is FM10 on a WIN7 machine. I am using the Save As to generate the PDF. I could print the chapter successfully to my local HP OfficeJet and every other chapter works just fine making a PDF. The page in question has about five images (MathType equations come in as images) but they look no different from the hundreds of other images. I think I am using the Adobe that comes with FM. I ultimately need PDF files for the publisher and every other chapter works fine. Bill From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell Sent: Wednesday, February 13, 2013 7:03 AM To: framers@lists.frameusers.com Subject: Re: cannot generate PDF What Jeff asked -- tell us about your system set up: OS / FM version and patch level / Acrobat version and patch, and how you're trying to create the PDF. In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 8:49 AM, Jeff Coatsworth jeff.coatswo...@jonassoftware.com wrote: Are you printing to the Adobe PDF printer instance or using Save As PDF? Is it working for any other docs or are they all busted? Do you have the full Acrobat version or just the headless one that ships with FM? _ From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: Tuesday, February 12, 2013 1:22 PM To: framers@lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 tel:719%20373-3770 Monument, CO 80132 wsay...@earthlink.net ___ You are currently subscribed to framers as art.campb...@gmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: best web help add-on for FrameMaker 10?
Well, it's designed for content reuse, so sharing common content across projects is easy. Since it's topic based, it's easy for more than one writer to work on a project. It also has some very nice reporting and tracking features. If I was working on a large project, with multiple writers, and developing only for online output, I'd consider it. (I would probably be using it now, at least for some projects, if we hadn't run into a showstopper issue with their WebHelp format and our application server). I found that conversion from FM to Flare was much more time consuming than I expected. That was partly due to the learning curve, but even then, setting up a WWeP template is much easier and faster. I also found the writing environment not the easiest to work in. I wouldn't use it for anything that required PDF output. WebWorks is much more customizable. MadCap doesn't expose the internal workings of the program the way - they give you very nice interfaces for customization, but if it can't be done through the interface, you're out of luck. Regards Keith -Original Message- From: Writer [mailto:generic...@yahoo.ca] Sent: Wednesday, February 13, 2013 9:37 AM To: Keith Soltys; framers@lists.frameusers.com Subject: Re: best web help add-on for FrameMaker 10? Flare has some advantages and I'd consider it for large projects where I could start from scratch Kieth, do you mean if you were authoring from within Flare? What are those advantages? Thanks, Nadine NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or attached to this e-mail, contains proprietary and confidential information solely for the internal use of the intended recipient. If you have received this email in error, please notify us immediately by return e-mail or otherwise and ensure that it is permanently deleted from your systems, and do not print, copy, distribute or read its contents. AVIS DE CONFIDENTIALITÉ Le présent courriel, y compris tous les documents qu'il contient ou qui y sont joints, renferme des renseignements exclusifs et confidentiels destinés uniquement à l'usage interne du destinataire prévu. Si vous avez reçu le présent courriel par erreur, veuillez nous aviser immédiatement, notamment par retour de courriel, et vous assurer qu'il est supprimé de façon permanente de vos systèmes; veuillez également vous abstenir d'imprimer, de copier, de distribuer ou de lire son contenu. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: cannot generate PDF
Hi Bill, I've seen this type of error before, and it can be a pain to get rid of. What I do to find the cause of the error: 1. copy only the offending pages to a new FM file. 2. try creating a PDF of this file. 3. If step 2 fails: remove one item from the file (one image, or one paragraph of text, etc), and do step 2 again. Hope this helps, Harro From: William W. Saylor, PE [mailto:wsay...@earthlink.net] Sent: woensdag 13 februari 2013 15:51 To: Harro de Jong Subject: RE: cannot generate PDF Harro, Thanks. I do have several imported images (actually MathType equations) on that page but I have 500 pages of that and this is the only page where I get an error. Bill From: Harro de Jong [mailto:harro.dej...@triviewgroup.com] Sent: Wednesday, February 13, 2013 6:04 AM To: wsay...@earthlink.netmailto:wsay...@earthlink.net; framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: RE: cannot generate PDF This is an error in the Postscript code. There are a few things to check/try: 1.check page 17 and 18. Are there any Postscript, EPS, Illustrator or PDF objects on these pages? The problem could be caused by a corrupt image. 2.Choose another printer driver, then try creating the PDF again. Harro de Jong Triview From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: dinsdag 12 februari 2013 19:22 To: framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsay...@earthlink.netmailto:wsay...@earthlink.net ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FW: cannot generate PDF
Save As PDF works perfectly for me so long as the currently selected printer is Adobe PDF. I set that as the default printer and if I need hard copy print from a PDF. On Wed, Feb 13, 2013 at 6:59 AM, Jeff Coatsworth jeff.coatswo...@jonassoftware.com wrote: Jeff, I am using the Save As to generate the PDF. I could print the chapter successfully to my local HP OfficeJet and every other chapter works just fine making a PDF. The page in question has about five images (MathType equations come in as images) but they look no different from the hundreds of other images. I think I am using the Adobe that comes with FM. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
FWIW, I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. Incidentally, I'm still using FM 8.0 the wrong way and with no crashes. -- Ken in Atlanta From: Ken Poshedly poshe...@bellsouth.net To: techw...@techwr-l.com Sent: Wed, February 13, 2013 10:47:05 AM Subject: FrameMaker has detected a problem and must quit Really?! To all, Please excuse this x-posting (Framemaker list), but no replies at all from there so far. My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal (luckily creating recovery files, though). The warning pop-up window that displayed announcing this glorious impending shutdown stated Internal Error 11014, 8122692, 8122986, 10866845. . . We have looked at the extremely cryptic error log file that was generated and of course, it's as clear as mud to me. Note that my coworker prefers to keep his book and all member chapter files open. He also prefers to embed all his graphics so the various chapter file sizes are MUCH larger than if the graphics were referenced. Thus, the following: Title page with copyright page -- 835 Kb (no graphics) TOC -- 870 Kb (again, no graphics) Section 1 -- 4,740 Kb Section 2 -- 8,720 Kb Section 3 -- 14,983 Kb Section 4 -- 45,815 Kb Section 5 -- 22,066 Kb Section 6 -- 53,033 Kb For instance, Section 6 is 89 pages in length with all graphics (strictly line art) embedded and the file size is 53,033 Kb (that's a little over 53 megabytes). In a previous version of this manual (when the graphics were referenced), the file size was just a mere fraction of this (perhaps 20 Kb or 30 Kb). His computer is a TRISTAR pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, Service Pack 3. So the questions: * What do those internal error numbers specifically mean? * Is/are the error/errors caused by a hardware problem or a software problem? -- Ken in Atlanta ^ STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help. Learn more: http://bit.ly/WNaCzd ^ You are currently subscribed to TECHWR-L as poshe...@bellsouth.net. To unsubscribe send a blank email to techwr-l-le...@lists.techwr-l.com Send administrative questions to ad...@techwr-l.com. Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info. Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
Yes, an .lck file is created but perhaps it no longer does what it used to do before. Capisce? -- Ken in Atlanta From: Robert Lauriston rob...@lauriston.com To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com; TECHWR-L techw...@techwr-l.com Sent: Wed, February 13, 2013 12:11:02 PM Subject: Re: FrameMaker has detected a problem and must quit Really?! That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
If Adobe has dropped support for file sharing on shared drives, they should get rid of the locks. Unless the data-files-must-be-local thing is working around a bug. On Wed, Feb 13, 2013 at 9:16 AM, Ken Poshedly poshe...@bellsouth.net wrote: Yes, an .lck file is created but perhaps it no longer does what it used to do before. Capisce? -- Ken in Atlanta From: Robert Lauriston rob...@lauriston.com To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com; TECHWR-L techw...@techwr-l.com Sent: Wed, February 13, 2013 12:11:02 PM Subject: Re: FrameMaker has detected a problem and must quit Really?! That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
I was only aware that an .lck file prevents two people from working on the same file simultaneously, each with permission to save the file with his/her latest changes. But I guess there is/was more to it. -- Ken From: Fred Ridder docu...@hotmail.com To: poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com framers@lists.frameusers.com; techw...@techwr-l.com Sent: Wed, February 13, 2013 12:28:30 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! Note that creation of a .lck file is an option that the user can turn on or off. In the General tab of the FrameMaker Preferences dialog, it's the Network File Locking option. (At least that's what it's been named and where it's been located in every version from 5.5.6 through 9, which is what I'm currently using). -Fred Ridder Date: Wed, 13 Feb 2013 09:16:06 -0800 From: poshe...@bellsouth.net Subject: Re: FrameMaker has detected a problem and must quit Really?! To: rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Yes, an .lck file is created but perhaps it no longer does what it used to do before. Capisce? -- Ken in Atlanta From: Robert Lauriston rob...@lauriston.com To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com; TECHWR-L techw...@techwr-l.com Sent: Wed, February 13, 2013 12:11:02 PM Subject: Re: FrameMaker has detected a problem and must quit Really?! That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. ^ STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help. Learn more: http://bit.ly/WNaCzd ^ You are currently subscribed to TECHWR-L as docu...@hotmail.com. To unsubscribe send a blank email to techwr-l-le...@lists.techwr-l.com Send administrative questions to ad...@techwr-l.com. Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info. Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: cannot generate PDF
On 2/13/2013 8:02 AM, Art Campbell wrote: In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art, Are you saying that SaveAs PDF is not good? Theresa ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
My coworker did the following (with my help as I followed Fred's previous e-mail): 1. Unchecked the Network File Locking option and saved this choice before exiting Properties. 2. Opened Framemaker 11.0 and the book-in-question. 3. Opened one of the book files on the network drive and scrolled through it -- no problem. 4. Opened another of the book files on the network drive and scrolled through it -- again, no problem. Wait, darn it! There's that crappy crash pop-up again! So next, he did the following: 1. Copied the entire folder with all book and chapter files from the network drive to his own C-drive. 2. Once more did steps 2, 3 and 4 using only the files on his own C-drive, but this time with no FM crashes -- at least so far. So it APPEARS this has solved the problem. More info if / as it develops. -- Ken in Atlanta From: Fred Ridder docu...@hotmail.com To: poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com framers@lists.frameusers.com; techw...@techwr-l.com Sent: Wed, February 13, 2013 2:01:54 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! Actually, there is *less* to it than that. There is no prevention and no real notion of permission in the .lck file mechanism. When you open any file from FrameMaker, it looks for a matching .lck file. If it finds one, it displays a message telling you that some user (which may actually be *you*) has the file open already. You still have the ability to force Frame to open the file. FWIW, Word does something very similar except that it replaces the first two characters in the filename with ~$ and flags the file as a hidden file so that most users won't even be aware of it. The presence of one of a ~$ file is what triggers Word to display a recovery window with information about the any autosaved or recovered version of the file you are trying to open. FrameMaker does give you the ability to disable the .lck file creation because there are lots of circumstances where such a simple-minded pseudo-locking mechanism is pointless, like when you are the only FrameMaker user, or when content is stored in a CMS or collaboration repository where permissions really are managed. -Fred Ridder Date: Wed, 13 Feb 2013 09:37:02 -0800 From: poshe...@bellsouth.net Subject: Re: FrameMaker has detected a problem and must quit Really?! To: docu...@hotmail.com; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com I was only aware that an .lck file prevents two people from working on the same file simultaneously, each with permission to save the file with his/her latest changes. But I guess there is/was more to it. -- Ken From: Fred Ridder docu...@hotmail.com To: poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com framers@lists.frameusers.com; techw...@techwr-l.com Sent: Wed, February 13, 2013 12:28:30 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! Note that creation of a .lck file is an option that the user can turn on or off. In the General tab of the FrameMaker Preferences dialog, it's the Network File Locking option. (At least that's what it's been named and where it's been located in every version from 5.5.6 through 9, which is what I'm currently using). -Fred Ridder Date: Wed, 13 Feb 2013 09:16:06 -0800 From: poshe...@bellsouth.net Subject: Re: FrameMaker has detected a problem and must quit Really?! To: rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Yes, an .lck file is created but perhaps it no longer does what it used to do before. Capisce? -- Ken in Atlanta From: Robert Lauriston rob...@lauriston.com To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com; TECHWR-L techw...@techwr-l.com Sent: Wed, February 13, 2013 12:11:02 PM Subject: Re: FrameMaker has detected a problem and must quit Really?! That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. ^ STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help. Learn more: http://bit.ly/WNaCzd
RE: FrameMaker has detected a problem and must quit Really?!
I find that rather mind boggling if true. Our policy is to keep all data files on the corporate SAN because local PCs are not backed up. I suspect that is a common scenario. In some, more tightly regulated companies, it may not even be possible to store files locally. Regards Keith From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net) Sent: Wednesday, February 13, 2013 2:24 PM To: Fred Ridder; poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Subject: RE: FrameMaker has detected a problem and must quit Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.netmailto:poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the data files are on a separate drive _on the *same* system_. In fact, I do this right now - my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or attached to this e-mail, contains proprietary and confidential information solely for the internal use of the intended recipient. If you have received this email in error, please notify us immediately by return e-mail or otherwise and ensure that it is permanently deleted from your systems, and do not print, copy, distribute or read its contents. AVIS DE CONFIDENTIALIT? Le pr?sent courriel, y compris tous les documents qu'il contient ou qui y sont joints, renferme des renseignements exclusifs et confidentiels destin?s uniquement ? l'usage interne du destinataire pr?vu. Si vous avez re?u le pr?sent courriel par erreur, veuillez nous aviser imm?diatement, notamment par retour de courriel, et vous assurer qu'il est supprim? de fa?on permanente de vos syst?mes; veuillez ?galement vous abstenir d'imprimer, de copier, de distribuer ou de lire son contenu. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
I haven't worked anywhere without source control in years, but before that, I encountered so many problems editing FrameMaker files on network shared drives that I eventually decided it was easier to work on a local copy. On Wed, Feb 13, 2013 at 11:27 AM, Ken Poshedly poshe...@bellsouth.net wrote: 1. Copied the entire folder with all book and chapter files from the network drive to his own C-drive. 2. Once more did steps 2, 3 and 4 using only the files on his own C-drive, but this time with no FM crashes -- at least so far. So it APPEARS this has solved the problem. More info if / as it develops. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
Syed, In our case: * The C-drive is the hard drive on our own desktop computer and is where FM is installed. * The network drive is not a partition of the desktop hard drive, but instead a separate physical hard drive configured to be one of several in my company's network of drives. So now my coworker will do all his work locally on his own desktop and then place the completed FM chapter on the network drive as an archive file. -- Ken in Atlanta From: Syed Zaeem Hosain (syed.hos...@aeris.net) syed.hos...@aeris.net To: Fred Ridder docu...@hotmail.com; poshe...@bellsouth.net poshe...@bellsouth.net; rob...@lauriston.com rob...@lauriston.com; framers@lists.frameusers.com framers@lists.frameusers.com; techw...@techwr-l.com techw...@techwr-l.com Sent: Wed, February 13, 2013 2:24:07 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the “data” files are on a separate drive _on the *same* system_. In fact, I do this right now – my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: cannot generate PDF
If Save As PDF isn't working for you because you have not selected Adobe PDF or some other true Adobe PostScript printer, printing to Adobe PDF will solve the problem, not because there's anything wrong with Save As PDF but because you've selected Adobe PDF. I believe there were some bugs in Save As back in the 5.x / 6.x era, but I've had zero problems with it in years. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
Note that Ken and his coworker were able to reproduce the problem. Sometimes FrameMaker has problems using source files are on network file servers, sometimes it doesn't. If you've experienced no problems, count yourself lucky. On Wed, Feb 13, 2013 at 12:03 PM, Alan T Litchfield a...@alphabyte.co.nz wrote: If it were true, then that must surely make FM the only application created since DOS was king that cannot handle networked or shared permissions. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
I have been told numerous times by Adobe support personnel that it is a bad idea to have .fm files on a different drive from the installation directory. Nonetheless I have installed FM on C:\ and worked on network files for many years without serious problems (or rather, problems could always be traced tio another source). john On Wed, Feb 13, 2013 at 3:03 PM, Alan T Litchfield a...@alphabyte.co.nz wrote: Keep calm and Make Frames I would have to say that the person Ken spoke to must be a tech-idiot, but that would not be the first I have spoken to at Adobe (re previous discussions on Adobe's appalling registration system and advice to me to reinstall the entire computer OS because Acrobat Pro's registration database was corrupted). If it were true, then that must surely make FM the only application created since DOS was king that cannot handle networked or shared permissions. I think, ignore the Adobe tech-idiot and proceed with what we know to be the truth. Alan On 14/02/13 8:49 AM, dave.st...@gdc4s.com wrote: 2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below — and I _really_ hope he was _not_ — then that effectively rings the death knell of FrameMaker’s use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I’m happy to report that I haven’t encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov, if you see this, will you please confirm, modify, or refute the information Ken posted below? ¡Thanks! Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.™ Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.st...@gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. *From:*framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *Syed Zaeem Hosain (syed.hos...@aeris.net) *Sent:* 2013-02-13-Wednesday 14:24 *To:* Fred Ridder; poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com *Subject:* RE: FrameMaker has detected a problem and must quit Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net mailto:poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _/never/_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the “data” files are on a separate drive _/on the **same** system/_. In fact, I do this right now – my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z ___ You are currently subscribed to framers as a...@alphabyte.co.nz. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/alan%40alphabyte.co.nz Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- AlphaByte PO Box 1941, Auckland http://www.alphabyte.co.nz ___ You are currently subscribed to framers as john.sgamm...@actifio.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit
RE: FrameMaker has detected a problem and must quit Really?!
Ah! That is a bit different from I how I understood your original post then – when the data files are on a remote network, things have been known to go awry. However, as long as the data files are on another drive on the _same_ system (I have two drives in my laptop for example), without requiring network access to get to the data files, then it should not be any issue. Regards, Z From: Ken Poshedly [mailto:poshe...@bellsouth.net] Sent: Wednesday, February 13, 2013 11:34 AM To: Syed Zaeem Hosain (syed.hos...@aeris.net); Fred Ridder; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Subject: Re: FrameMaker has detected a problem and must quit Really?! Syed, In our case: * The C-drive is the hard drive on our own desktop computer and is where FM is installed. * The network drive is not a partition of the desktop hard drive, but instead a separate physical hard drive configured to be one of several in my company's network of drives. So now my coworker will do all his work locally on his own desktop and then place the completed FM chapter on the network drive as an archive file. -- Ken in Atlanta From: Syed Zaeem Hosain (syed.hos...@aeris.netmailto:syed.hos...@aeris.net) syed.hos...@aeris.netmailto:syed.hos...@aeris.net To: Fred Ridder docu...@hotmail.commailto:docu...@hotmail.com; poshe...@bellsouth.netmailto:poshe...@bellsouth.net poshe...@bellsouth.netmailto:poshe...@bellsouth.net; rob...@lauriston.commailto:rob...@lauriston.com rob...@lauriston.commailto:rob...@lauriston.com; framers@lists.frameusers.commailto:framers@lists.frameusers.com framers@lists.frameusers.commailto:framers@lists.frameusers.com; techw...@techwr-l.commailto:techw...@techwr-l.com techw...@techwr-l.commailto:techw...@techwr-l.com Sent: Wed, February 13, 2013 2:24:07 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.netmailto:poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the “data” files are on a separate drive _on the *same* system_. In fact, I do this right now – my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: cannot generate PDF
I agree with Harro's plan, but suggest you chop the file in half, save to PDF, and then iterate to more rapidly identify the problem area. -Matt Matt Sullivan technical communication | online training | eLearning twitter: @mattrsullivan phone: 714 960-6840 On Feb 13, 2013, at 7:10 AM, Harro de Jong harro.dej...@triviewgroup.com wrote: Hi Bill, I’ve seen this type of error before, and it can be a pain to get rid of. What I do to find the cause of the error: 1. copy only the offending pages to a new FM file. 2. try creating a PDF of this file. 3. If step 2 fails: remove one item from the file (one image, or one paragraph of text, etc), and do step 2 again. Hope this helps, Harro From: William W. Saylor, PE [mailto:wsay...@earthlink.net] Sent: woensdag 13 februari 2013 15:51 To: Harro de Jong Subject: RE: cannot generate PDF Harro, Thanks. I do have several imported images (actually MathType equations) on that page but I have 500 pages of that and this is the only page where I get an error. Bill From: Harro de Jong [mailto:harro.dej...@triviewgroup.com] Sent: Wednesday, February 13, 2013 6:04 AM To: wsay...@earthlink.net; framers@lists.frameusers.com Subject: RE: cannot generate PDF This is an error in the Postscript code. There are a few things to check/try: 1.check page 17 and 18. Are there any Postscript, EPS, Illustrator or PDF objects on these pages? The problem could be caused by a corrupt image. 2.Choose another printer driver, then try creating the PDF again. Harro de Jong Triview From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: dinsdag 12 februari 2013 19:22 To: framers@lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsay...@earthlink.net ___ You are currently subscribed to framers as m...@mattrsullivan.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
I think that there may be some confusion about local vs. network folders/drives. Perhaps I read too much into Ken's responses from the Adobe tech! In my case, all application executables are on my drive C and the data files are on drive E on the _same_ system. I.e., drive E is _not_ a network-mounted drive ... it is physically installed on my laptop. For this all local drives arrangement, there should _never_ be any issue for any modern Windows application. However, if the data files are on a network server, even if that folder/drive is mounted as a local drive letter in Windows, then I can see where incorrect permissions on that remote location can cause confusion and access issues. You _have_ to have write permission on that remote drive/folder for example. FWIW, I have used FrameMaker on a network without problems. I regularly back up my files onto a network server (into a folder where I have read/write access). Indeed, I just checked ... I don't have any difficulty opening those remote files, editing/saving, etc. The point being that things on networks just have to be set up correctly, so an Adobe tech may want to _not_ recommend this for everybody. Regardless, I would not consider that as official Adobe policy. Z -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Alan T Litchfield Sent: Wednesday, February 13, 2013 12:04 PM To: framers@lists.frameusers.com Subject: Re: FrameMaker has detected a problem and must quit Really?! Keep calm and Make Frames I would have to say that the person Ken spoke to must be a tech-idiot, but that would not be the first I have spoken to at Adobe (re previous discussions on Adobe's appalling registration system and advice to me to reinstall the entire computer OS because Acrobat Pro's registration database was corrupted). If it were true, then that must surely make FM the only application created since DOS was king that cannot handle networked or shared permissions. I think, ignore the Adobe tech-idiot and proceed with what we know to be the truth. Alan On 14/02/13 8:49 AM, dave.st...@gdc4s.com wrote: 2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below - and I _really_ hope he was _not_ - then that effectively rings the death knell of FrameMaker's use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I'm happy to report that I haven't encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov, if you see this, will you please confirm, modify, or refute the information Ken posted below? ¡Thanks! Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.T Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.st...@gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. *From:*framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *Syed Zaeem Hosain (syed.hos...@aeris.net) *Sent:* 2013-02-13-Wednesday 14:24 *To:* Fred Ridder; poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com *Subject:* RE: FrameMaker has detected a problem and must quit Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net mailto:poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _/never/_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the data files are on a separate drive _/on the **same** system/_. In fact, I do this right now - my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E
Re: FrameMaker has detected a problem and must quit Really?!
I'm not sure exactly what they were trying to explain, but I'm not aware of any changes in FM's ability to work with files across networks. In fact, FM has been able to use HTTP locations for linked files for multiple versions now. Sounds like the tech support person was grabbing at straws. -Matt Matt Sullivan technical communication | online training | eLearning twitter: @mattrsullivan phone: 714 960-6840 On Feb 13, 2013, at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: FWIW, I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. Incidentally, I'm still using FM 8.0 the wrong way and with no crashes. -- Ken in Atlanta From: Ken Poshedly poshe...@bellsouth.net To: techw...@techwr-l.com Sent: Wed, February 13, 2013 10:47:05 AM Subject: FrameMaker has detected a problem and must quit Really?! To all, Please excuse this x-posting (Framemaker list), but no replies at all from there so far. My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal (luckily creating recovery files, though). The warning pop-up window that displayed announcing this glorious impending shutdown stated Internal Error 11014, 8122692, 8122986, 10866845. . . We have looked at the extremely cryptic error log file that was generated and of course, it's as clear as mud to me. Note that my coworker prefers to keep his book and all member chapter files open. He also prefers to embed all his graphics so the various chapter file sizes are MUCH larger than if the graphics were referenced. Thus, the following: Title page with copyright page -- 835 Kb (no graphics) TOC -- 870 Kb (again, no graphics) Section 1 -- 4,740 Kb Section 2 -- 8,720 Kb Section 3 -- 14,983 Kb Section 4 -- 45,815 Kb Section 5 -- 22,066 Kb Section 6 -- 53,033 Kb For instance, Section 6 is 89 pages in length with all graphics (strictly line art) embedded and the file size is 53,033 Kb (that's a little over 53 megabytes). In a previous version of this manual (when the graphics were referenced), the file size was just a mere fraction of this (perhaps 20 Kb or 30 Kb). His computer is a TRISTAR pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, Service Pack 3. So the questions: * What do those internal error numbers specifically mean? * Is/are the error/errors caused by a hardware problem or a software problem? -- Ken in Atlanta ^ STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help. Learn more: http://bit.ly/WNaCzd ^ You are currently subscribed to TECHWR-L as poshe...@bellsouth.net. To unsubscribe send a blank email to techwr-l-le...@lists.techwr-l.com Send administrative questions to ad...@techwr-l.com. Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info. Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives ___ You are currently subscribed to framers as m...@mattrsullivan.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/matt%40mattrsullivan.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
I'm getting that one right after this one occurs - 11014, 7732533, 7724103, 5985284 I've figured out that it's something to do with WinXP because working on another terminal running Win7, doing exactly the same things with the same files doesn't get the error at all. I seem to run into it when I've got 2 or more .fm docs open and I'm going to the xref panel to apply an xref in one of the docs open to another open doc. My FM11 is installed locally on my C:\ drive and my .fm files are up on a network drive (P:\). From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ken Poshedly Sent: Wednesday, February 13, 2013 9:48 AM To: FrameMaker Users List Subject: FrameMaker has detected a problem and must quit Really?! To all, My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal (luckily creating recovery files, though). The warning pop-up window that displayed announcing this glorious impending shutdown stated Internal Error 11014, 8122692, 8122986, 10866845. . . We have looked at the extremely cryptic error log file that was generated and of course, it's as clear as mud to me. Note that my coworker prefers to keep his book and all member chapter files open. He also prefers to embed all his graphics so the various chapter file sizes are MUCH larger than if the graphics were referenced. Thus, the following: Title page with copyright page -- 835 Kb (no graphics) TOC -- 870 Kb (again, no graphics) Section 1 -- 4,740 Kb Section 2 -- 8,720 Kb Section 3 -- 14,983 Kb Section 4 -- 45,815 Kb Section 5 -- 22,066 Kb Section 6 -- 53,033 Kb For instance, Section 6 is 89 pages in length with all graphics (strictly line art) embedded and the file size is 53,033 Kb (that's a little over 53 megabytes). In a previous version of this manual (when the graphics were referenced), the file size was just a mere fraction of this (perhaps 20 Kb or 30 Kb). His computer is a TRISTAR pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, Service Pack 3. So the questions: * What do those internal error numbers specifically mean? * Is/are the error/errors caused by a hardware problem or a software problem? -- Ken in Atlanta ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
Now about those questions. On 14/02/13 3:48 AM, Ken Poshedly wrote: So the questions: * What do those internal error numbers specifically mean? I have no idea and don't really want to know. * Is/are the error/errors caused by a hardware problem or a software problem? Looking at the file sizes and the possibility of network latency issues: 1. FM is having problems with processing large chunks of data while the user is persistently making changes. 2. I have had to work with larger files than those with embedded graphics. I have witnessed issues on shared network drives where the network has not been able to keep up with the demands of FM. Mostly, this has caused a slow down and sometimes, for critical functions, crashes. 3. I have found that sometimes it is the graphics embedded that are causing problems. For example, pdfs produced by printing Excel spreadsheets can produce very large numbers of redundant anchor points and very high resolution tiff/eps raster images with high bit-depth (more than 1-bit). 4. In cases where there are persistent crashes, I have recommended copying the shared files onto a local drive space that doesn't have to be C drive. It can be any drive in which the computer has immediate access to the data (not via a network.). Thinking back on the comments from the helpdesker. It may be that this is what was recommended. There does not seem to be any issues with the computer set up, but of course, I have no idea as to its configuration. Alan -- AlphaByte PO Box 1941, Auckland http://www.alphabyte.co.nz ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
There is some weird behaviour on the list this morning. I seem to be getting the messages in discontinuous threads and out of order. It's like listening to a conversation in a bar. Alan On 14/02/13 9:09 AM, Robert Lauriston wrote: Note that Ken and his coworker were able to reproduce the problem. Sometimes FrameMaker has problems using source files are on network file servers, sometimes it doesn't. If you've experienced no problems, count yourself lucky. On Wed, Feb 13, 2013 at 12:03 PM, Alan T Litchfield a...@alphabyte.co.nz wrote: If it were true, then that must surely make FM the only application created since DOS was king that cannot handle networked or shared permissions. -- AlphaByte PO Box 1941, Auckland http://www.alphabyte.co.nz ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
Interesting ... I tried what your coworker did (steps 1 to 4 below), without any problems accessing/reading/writing network server FM files. It is a GigEthernet network, accessing folders to which I have read/write permission, on a fast server, etc., etc., etc. Of course, I _normally_ just run with my data files on a separate drive ... since it is a laptop and I am not always on the corporate network here. The network server is simply a backup archive for my files. I suppose if the keep all data files local work-around works for you, then continue using it. :) But many people do not necessarily have write access to their local drives (because of corporate policy for example), so I cannot see Adobe making this an official recommendation/requirement. Z From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ken Poshedly Sent: Wednesday, February 13, 2013 11:28 AM To: Fred Ridder; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Subject: Re: FrameMaker has detected a problem and must quit Really?! My coworker did the following (with my help as I followed Fred's previous e-mail): 1. Unchecked the Network File Locking option and saved this choice before exiting Properties. 2. Opened Framemaker 11.0 and the book-in-question. 3. Opened one of the book files on the network drive and scrolled through it -- no problem. 4. Opened another of the book files on the network drive and scrolled through it -- again, no problem. Wait, darn it! There's that crappy crash pop-up again! So next, he did the following: 1. Copied the entire folder with all book and chapter files from the network drive to his own C-drive. 2. Once more did steps 2, 3 and 4 using only the files on his own C-drive, but this time with no FM crashes -- at least so far. So it APPEARS this has solved the problem. More info if / as it develops. -- Ken in Atlanta From: Fred Ridder docu...@hotmail.commailto:docu...@hotmail.com To: poshe...@bellsouth.netmailto:poshe...@bellsouth.net; rob...@lauriston.commailto:rob...@lauriston.com; framers@lists.frameusers.commailto:framers@lists.frameusers.com framers@lists.frameusers.commailto:framers@lists.frameusers.com; techw...@techwr-l.commailto:techw...@techwr-l.com Sent: Wed, February 13, 2013 2:01:54 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! Actually, there is *less* to it than that. There is no prevention and no real notion of permission in the .lck file mechanism. When you open any file from FrameMaker, it looks for a matching .lck file. If it finds one, it displays a message telling you that some user (which may actually be *you*) has the file open already. You still have the ability to force Frame to open the file. FWIW, Word does something very similar except that it replaces the first two characters in the filename with ~$ and flags the file as a hidden file so that most users won't even be aware of it. The presence of one of a ~$ file is what triggers Word to display a recovery window with information about the any autosaved or recovered version of the file you are trying to open. FrameMaker does give you the ability to disable the .lck file creation because there are lots of circumstances where such a simple-minded pseudo-locking mechanism is pointless, like when you are the only FrameMaker user, or when content is stored in a CMS or collaboration repository where permissions really are managed. -Fred Ridder Date: Wed, 13 Feb 2013 09:37:02 -0800 From: poshe...@bellsouth.netmailto:poshe...@bellsouth.net Subject: Re: FrameMaker has detected a problem and must quit Really?! To: docu...@hotmail.commailto:docu...@hotmail.com; rob...@lauriston.commailto:rob...@lauriston.com; framers@lists.frameusers.commailto:framers@lists.frameusers.com; techw...@techwr-l.commailto:techw...@techwr-l.com I was only aware that an .lck file prevents two people from working on the same file simultaneously, each with permission to save the file with his/her latest changes. But I guess there is/was more to it. -- Ken From: Fred Ridder docu...@hotmail.commailto:docu...@hotmail.com To: poshe...@bellsouth.netmailto:poshe...@bellsouth.net; rob...@lauriston.commailto:rob...@lauriston.com; framers@lists.frameusers.commailto:framers@lists.frameusers.com framers@lists.frameusers.commailto:framers@lists.frameusers.com; techw...@techwr-l.commailto:techw...@techwr-l.com Sent: Wed, February 13, 2013 12:28:30 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! Note that creation of a .lck file is an option that the user can turn on or off. In the General tab of the FrameMaker Preferences dialog, it's the Network File Locking option. (At least that's what it's been named and where it's been located in every version from 5.5.6 through 9, which is what I'm currently
RE: Vertical Alignment Bottom
A couple of hacky ideas (I'm also copying others' ideas, to centralize them): 1) Run-in para (2 pit, -2pt space below) followed by a push-down para with Space Above Pgf equal to line height minus text frame height. 1a) Additional push-down paras to accommodate two, three, and more lines of text (fiddly). 2) Single-cell table the size of the text frame, containing a para with Cell Vertical Alignment Bottom. 3) Anchored Frame placed [wherever] with Anchoring Position set to At Bottom of Column, shrinkwrapped around a text frame with [whatever] para(s). Use the size and position of the text frame in the anchored frame, to control para(s)'s positioning relative to the main text frame. Set object properties to run around square. 4) Redesign the master pages with two Flows: one for the top-of-page contents and one for the bottom-of-page contents. 5) Typeset the bottom-of-page contents as footnotes without footnoting symbols (or with invisible-color symbols). Hell... maybe more ways, but one of those should cover you. David Original Message Subject: Vertical Alignment Bottom From: jddav...@mmm.com Date: Mon, February 11, 2013 2:55 pm To: framers@lists.frameusers.com I'm hoping this email hits the list. My last few email have not. Does anyone know how to force texts to vertically align with the bottom of the text frame? Thanks, Jess Jessica Davis | Technical Writer Motor Vehicle Systems Services 3M Company, 28100 Cabot Dr | Novi, MI 48377 Office: 248 374 9652 jddav...@mmm.com | www.3M.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
To all, I will be glad to supply the specific adobe.com e-mail address for the service tech (Shekhar, in India) that I talked with earlier today (Wednesday) in private (off-list) e-mails. He was very professional, seemed to understand the specifics of my problem and even phoned me right back when our call dropped. I also provided him with the specific internal error numbers that came up in the FM 11.0 crash notification pop-up window. (They were the same at each crash.) He then confirmed what I described and asked if I could be placed on hold while he checked into it. I was on hold perhaps no more than a minute when he came back on the line and told me that the fix is to place the working files on the same hard drive where FM 11.0 is installed. I inquired as to if he is sure about this and he agreed without hesitation, saying this was sp[ecific with FM 11.0 (I don't recall if it does or will apply to FM 12.0.) As I described in another e-mail here, that SEEMS to have cleared up my coworker's problem. It's been an hour or so since he got back into things and so far, no more crashes. Please note that my coworker's FM crash problems occurred intermittently, perhaps several times a week and not all day every day, so we'll have to see what happens over the next few days, etc. I'm still on FM 8.0 and because I like the user interface as it is and I've had no crash problems, I might just stay with it, eh? -- Ken in Atlanta From: dave.st...@gdc4s.com dave.st...@gdc4s.com To: framers@lists.frameusers.com; techw...@techwr-l.com Sent: Wed, February 13, 2013 2:52:16 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! 2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below — and I _really_ hope he was _not_ — then that effectively rings the death knell of FrameMaker’s use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I’m happy to report that I haven’t encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov, if you see this, will you please confirm, modify, or refute the information Ken posted below? ¡Thanks! Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.™ Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.st...@gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. From:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net) Sent: 2013-02-13-Wednesday 14:24 To: Fred Ridder; poshe...@bellsouth.net; rob...@lauriston.com; framers@lists.frameusers.com; techw...@techwr-l.com Subject: RE: FrameMaker has detected a problem and must quit Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly poshe...@bellsouth.net wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the “data” files are on a separate drive _on the *same* system_. In fact, I do this right now – my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to
Re: best web help add-on for FrameMaker 10?
If I were working on the kind of project where the one-file-per-topic model seemed like a plus, I'd focus on authoring tools that support DocBook and/or DITA. I don't think that projects so large that you need multiple writers make that model desirable. Usually individual writers own larger chunks of content. On Wed, Feb 13, 2013 at 6:57 AM, Keith Soltys keith.sol...@tmx.com wrote: [Flare is] designed for content reuse, so sharing common content across projects is easy. Since it's topic based, it's easy for more than one writer to work on a project. It also has some very nice reporting and tracking features. If I was working on a large project, with multiple writers, and developing only for online output, I'd consider it. (I would probably be using it now, at least for some projects, if we hadn't run into a showstopper issue with their WebHelp format and our application server). ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?! - support for networked drives
Hi Kapil As in the Framer's post below, Ken's been told by Adobe support that FM11 isn't happy with working across networked drives. This has - not surprisingly - created consternation on the list. It seems very unlikely to be true, but can you please reply and confirm or deny it? Many thanks Rebecca Ken Poshedly poshe...@bellsouth.net 02/14/13 9:32 AM FWIW, I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the wrong way is just how we've been doing things here. Incidentally, I'm still using FM 8.0 the wrong way and with no crashes. -- Ken in Atlanta From: Ken Poshedly poshe...@bellsouth.net To: techw...@techwr-l.com Sent: Wed, February 13, 2013 10:47:05 AM Subject: FrameMaker has detected a problem and must quit Really?! To all, Please excuse this x-posting (Framemaker list), but no replies at all from there so far. My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal (luckily creating recovery files, though). The warning pop-up window that displayed announcing this glorious impending shutdown stated Internal Error 11014, 8122692, 8122986, 10866845. . . We have looked at the extremely cryptic error log file that was generated and of course, it's as clear as mud to me. Note that my coworker prefers to keep his book and all member chapter files open. He also prefers to embed all his graphics so the various chapter file sizes are MUCH larger than if the graphics were referenced. Thus, the following: Title page with copyright page -- 835 Kb (no graphics) TOC -- 870 Kb (again, no graphics) Section 1 -- 4,740 Kb Section 2 -- 8,720 Kb Section 3 -- 14,983 Kb Section 4 -- 45,815 Kb Section 5 -- 22,066 Kb Section 6 -- 53,033 Kb For instance, Section 6 is 89 pages in length with all graphics (strictly line art) embedded and the file size is 53,033 Kb (that's a little over 53 megabytes). In a previous version of this manual (when the graphics were referenced), the file size was just a mere fraction of this (perhaps 20 Kb or 30 Kb). His computer is a TRISTAR pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, Service Pack 3. So the questions: * What do those internal error numbers specifically mean? * Is/are the error/errors caused by a hardware problem or a software problem? -- Ken in Atlanta ^ STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help. Learn more: http://bit.ly/WNaCzd ^ You are currently subscribed to TECHWR-L as poshe...@bellsouth.net. To unsubscribe send a blank email to techwr-l-le...@lists.techwr-l.com Send administrative questions to ad...@techwr-l.com. Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info. Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives NOTICE: This message contains privileged and confidential information intended only for the use of the addressee named above. If you are not the intended recipient of this message you are hereby notified that you must not disseminate, copy or take any action in reliance on it. If you have received this message in error please notify Allied Telesis Labs Ltd immediately. Any views expressed in this message are those of the individual sender, except where the sender has the authority to issue and specifically states them to be the views of Allied Telesis Labs. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
I've seen occasional funkyness with UNC paths (\\servername\path\file), but not when that same location is actually defined by a mounted drive letter. Probably not what's going on, but thought I'd throw that into the mix. ...scott On 2/13/13 2:07 PM, Jeff Coatsworth wrote: I'm pretty sure it's not the network because I'm the one logging in on both flavours of workstation and working on the same files on the same network location (not at the same instance of course) - the only difference is the O/S (32-bit WinXP SP3 64-bit Win7 Pro). When it crashes, it just freezes at the Cross Reference panel, then throws the FM error, then a Windows The instruction at blah blah referenced memory at blah blah. The memory could not be read. The error log files that get generated are first the 11014, 7732533, 7724103, 5985284 one and the second is 11014, 8122692, 8122986, 10866485 about 10 secs after the first. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston Sent: Wednesday, February 13, 2013 4:15 PM To: framers@lists.frameusers.com Subject: Re: FrameMaker has detected a problem and must quit Really?! Good demonstration of how finicky FM is about networks and how hard those problems can be to diagnose. On Wed, Feb 13, 2013 at 12:45 PM, Jeff Coatsworth jeff.coatswo...@jonassoftware.com wrote: I'm getting that one right after this one occurs - 11014, 7732533, 7724103, 5985284 I've figured out that it's something to do with WinXP because working on another terminal running Win7, doing exactly the same things with the same files doesn't get the error at all. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Fwd:
http://95.110.209.55/pxwp7u.php?s=lf ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: cannot generate PDF
Thanks for all of the suggestions. So far printing to Adobe PDF as a printer gives me the same error as the SaveAs PDF. So I will start tearing apart the offending page and see if I can determine the source. Bill From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell Sent: Wednesday, February 13, 2013 12:38 PM To: Theresa de Valence Cc: framers@lists.frameusers.com Subject: Re: cannot generate PDF A few others in the forum are likely to disagree but I think it sucks. :-) There have always been issues with it over the years and releases, so much so that I just quit using it myself (still have to use it to debug for others) in the FM7 time frame because it was too buggy. It has always used an arcane interface that, when it works, uses a totally different method of specking and creating the PDF file than printing to the Acrobat logical printer instance. It is much improved in the 11 release, but I still haven't gotten into the habit of using it at all. I follow the KISS principle and just print to the Acrobat printer. It's more controllable and more stable, IMHO than its evil twin. Bottom line is if the SaveAs PDF isn't working for you, try printing to the Acrobat printer instead; it's become a basic debugging step to determine if the problem is in the output generation or in the files. Cheers, Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 2:11 PM, Theresa de Valence t...@bstw.com wrote: On 2/13/2013 8:02 AM, Art Campbell wrote: In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art, Are you saying that SaveAs PDF is not good? Theresa ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?! - support for networked drives
Adobe support said working on local copies was the workaround for the problem. That's not the same as saying that FrameMaker can't work with files on a network drive, just a tacit admission that the implementation is buggy. There's nothing FM11-specific about that. You can find lots of examples on forums.adobe.com. On Wed, Feb 13, 2013 at 12:54 PM, rebecca officer rebecca.offi...@alliedtelesis.co.nz wrote: As in the Framer's post below, Ken's been told by Adobe support that FM11 isn't happy with working across networked drives. This has - not surprisingly - created consternation on the list. It seems very unlikely to be true, but can you please reply and confirm or deny it? ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: cannot generate PDF
Hello Art, well, I do not see any disadvantages in using the save as pdf option. Quite the contrary: The resulting PDF will by default have exactly the same page size as the Frame file. This is very helpful if you're switching much between different and unusual formats. And the best is: Saving the PDF will be about 10 times faster than writing a postscript file. I am often producing postscript files with 1 GB or more - instead of half an hour this only takes a few minutes. Best regards Tino H. Haida A few others in the forum are likely to disagree but I think it sucks. :-) There have always been issues with it over the years and releases, so much so that I just quit using it myself (still have to use it to debug for others) in the FM7 time frame because it was too buggy. It has always used an arcane interface that, when it works, uses a totally different method of specking and creating the PDF file than printing to the Acrobat logical printer instance. It is much improved in the 11 release, but I still haven't gotten into the habit of using it at all. I follow the KISS principle and just print to the Acrobat printer. It's more controllable and more stable, IMHO than its evil twin. Bottom line is if the SaveAs PDF isn't working for you, try printing to the Acrobat printer instead; it's become a basic debugging step to determine if the problem is in the output generation or in the files. Cheers, Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com [1], hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 2:11 PM, Theresa de Valence t...@bstw.com wrote: On 2/13/2013 8:02 AM, Art Campbell wrote: In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art, Are you saying that SaveAs PDF is not good? Theresa Links: -- [1] http://www.TheGrotonLine.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: cannot generate PDF
Harro de Jong wrote: This is an error in the Postscript code. There are a few things to check/try: 1. check page 17 and 18. Are there any Postscript, EPS, Illustrator or PDF objects on these pages? The problem could be caused by a corrupt image. 2. Choose another printer driver, then try creating the PDF again. I agree with #1. Apply basic troubleshooting principles to isolate the source of the problem. Try printing just page 18 to PDF. Does it still fail? Remove the first graphic on page 18 and see if that solves the problem. If not, put it back and remove the second graphic. And so on. I disagree with #2. Adobe PDF is the only printer instance that should be used to create PDFs, whether by using Save As PDF or printing to PDF. In fact, the vast majority of the problems with Save As PDF that people have (at least since FM 7.2) are because their default printer is something other than Adobe PDF. That's why many of us use and recommend the SetPrint plugin from sundorne.com, which makes Adobe PDF your default printer in FM regardless of what you default printer is in Windows. HTH! Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
Jeff Coatsworth wrote: I'm getting that one right after this one occurs - 11014, 7732533, 7724103, 5985284 I've figured out that it's something to do with WinXP because working on another terminal running Win7, snip From: framers-boun...@lists.frameusers.com [mailto:framers- boun...@lists.frameusers.com] On Behalf Of Ken Poshedly Sent: Wednesday, February 13, 2013 9:48 AM To: FrameMaker Users List Subject: FrameMaker has detected a problem and must quit Really?! To all, My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal snip OK, I let it go when Ken first did it; now that there are two of you, I have to speak out. Folks, this isn't 1980 and you're not working on _terminals_. Sheesh! All the geezers who cut their teeth on VT-100s may now begin reminiscing. ;-) Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 -- ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
Log files and errors are often only for the engineers who created the product. Unfortunately, technical writers aren't involved in that process. If technical writers would be involved, they probably would add "The following error codes are for Adobe technicians only." Regards, Shmuel Wolfson 052-763-7133 On 13-Feb-13 4:48 PM, Ken Poshedly wrote: To all, My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal (luckily creating recovery files, though). The warning pop-up window that displayed announcing this glorious impending shutdown stated "Internal Error 11014, 8122692, 8122986, 10866845. . . " We have looked at the extremely cryptic error log file that was generated and of course, it's as clear as mud to me. Note that my coworker prefers to keep his book and all member chapter files open. He also prefers to embed all his graphics so the various chapter file sizes are MUCH larger than if the graphics were referenced. Thus, the following: Title page with copyright page -- 835 Kb (no graphics) TOC -- 870 Kb (again, no graphics) Section 1 -- 4,740 Kb Section 2 -- 8,720 Kb Section 3 -- 14,983 Kb Section 4 -- 45,815 Kb Section 5 -- 22,066 Kb Section 6 -- 53,033 Kb For instance, Section 6 is 89 pages in length with all graphics (strictly line art) embedded and the file size is 53,033 Kb (that's a little over 53 megabytes). In a previous version of this manual (when the graphics were referenced), the file size was just a mere fraction of this (perhaps 20 Kb or 30 Kb). His computer is a "TRISTAR" pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, Service Pack 3. So the questions: What do those internal error numbers specifically mean? Is/are the error/errors caused by a hardware problem or a software problem? -- Ken in Atlanta ___ You are currently subscribed to framers as shmue...@gmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/shmuelw1%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
OT: Reference list formatting
There are a bunch of systems that will produce formatted output, but none that I know of that are smart enough to understand a random selection of formats and recreate them in format x. No doubt people will chime in with their favourites, some are seemingly better at some formats than others, so you ought to say which output style you want and take the next step in selecting the system you want to use. Personally, I prefer bibtex and a text bib file. Aside from that, I tend to type my references by hand these days because in the end, I have wasted more time trying to get reference databases to output what I want than I would have spent just typing them up. If however it is your choice to use a system, then you will need to extract the relevant data and input that into their relevant fields. No system I have found is smart enough to do that for me, but I might have missed that episode of CSI. Regards Alan On 13/02/13 9:10 AM, Steve Rickaby wrote: > Do any academic editors out there know of any software that will take an > existing reference list made up of entries in a variety of formats and render > a list in which all references have the same format? Not necessarily in > FrameMaker: Word would do. > > I have, for example, a mix of Art Snoggins and Snoggins A., some page ranges > that use hyphens, some that use en dashes, the same journal or conference > listed in three or four different ways, and so on. Yech. > -- AlphaByte PO Box 1941, Auckland http://www.alphabyte.co.nz
Reference list formatting
Hi Steve, I do not know any special bibliography software. With regular software I imagine two ways: o FrameScript/ExtendScript Of course you could write a script which does everything what you want. I doubt whether it will pay off. o Search and replace all delimiters (space, comma etc.) with tabs, replace multiple tabs with single tabs and then copy everything into Excel. Then you can rearrange, concatenate, insert commas or en-dashes easily. Best regards Winfried > -Original Message- > From: framers-bounces at lists.frameusers.com [mailto:framers- > bounces at lists.frameusers.com] On Behalf Of Steve Rickaby > Sent: Tuesday, February 12, 2013 9:11 PM > To: framers at lists.frameusers.com > Subject: OT: Reference list formatting > > Do any academic editors out there know of any software that will take an > existing reference list made up of entries in a variety of formats and render > a > list in which all references have the same format? Not necessarily in > FrameMaker: Word would do. > > I have, for example, a mix of Art Snoggins and Snoggins A., some page ranges > that use hyphens, some that use en dashes, the same journal or conference > listed in three or four different ways, and so on. Yech. > > -- > Steve This e-mail contains privileged and confidential information intended for the use of the addressees named above. If you are not the intended recipient of this e-mail, you are hereby notified that you must not disseminate, copy or take any action in respect of any information contained in it. If you have received this e-mail in error, please notify the sender immediately by e-mail and immediately destroy this e-mail and its attachments.
OT: HTML Help Related Topics control and character encoding
We're using the HTML Help Related Topics ActiveX control. When we create an with Arabic text for the title, the wrong characters appear in the Topics Found dialog box, even when the system locale is set to Arabic. Everything else in the compiled help uses the correct Arabic characters, whether or not the system locale is set to Arabic. The encoding used by our translator is windows-1256. Is there something we can try, or is this just a limitation of the control?
cannot generate PDF
Are you printing to the Adobe PDF printer instance or using Save As PDF? Is it working for any other docs or are they all busted? Do you have the full Acrobat version or just the headless one that ships with FM? From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: Tuesday, February 12, 2013 1:22 PM To: framers at lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsaylor at earthlink.net -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/c130fb30/attachment.html>
cannot generate PDF
What Jeff asked -- tell us about your system set up: OS / FM version and patch level / Acrobat version and patch, and how you're trying to create the PDF. In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 8:49 AM, Jeff Coatsworth < jeff.coatsworth at jonassoftware.com> wrote: > ** > Are you printing to the Adobe PDF printer instance or using Save As PDF? > Is it working for any other docs or are they all busted? Do you have the > full Acrobat version or just the headless one that ships with FM? > > -- > *From:* framers-bounces at lists.frameusers.com [mailto: > framers-bounces at lists.frameusers.com] *On Behalf Of *William W. Saylor, PE > *Sent:* Tuesday, February 12, 2013 1:22 PM > *To:* framers at lists.frameusers.com > *Subject:* cannot generate PDF > > I am trying to generate a PDF output on a chapter of a book in FM10 and > I get error messages in the log that are not very helpful to me. Here is > the offending part of the log: > > > > %%[Page: 15]%% > > %%[Page: 16]%% > > %%[Page: 17]%% > > %%[ Error: typecheck; OffendingCommand: ifelse ]%% > > ** ** > > Stack: > > {F} > > {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} > > {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- > > {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- > > StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--}*** > * > > --ifelse--} --ifelse--} > > 265 > > -dict- > > /0 > > 0 > > /F11 > > 265 > > /TT110t00 > > 0 > > ** ** > > ** ** > > %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% > > %%[ Warning: PostScript error. No PDF file produced. ] %% > > I cannot find any errors on the page in the document. Does this make > sense to anyone? > > ** ** > > Thanks, > > Bill > > ** ** > > *Saylor Solutions, Inc.* > > William W. Saylor, PE(v) 719 481-0433 > > 20075 Promontory Way (mob) 719 373-3770 > > Monument, CO 80132 > > wsaylor at earthlink.net > > ** ** > > ___ > > > You are currently subscribed to framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/85ca5729/attachment.html>
best web help add-on for FrameMaker 10?
> Flare has some advantages and I'd consider it for large projects where I? > could start from scratch Kieth, do you mean if you were authoring from within Flare? What are those advantages? Thanks, Nadine
FW: cannot generate PDF
Jeff, I am using the Save As to generate the PDF. I could print the chapter successfully to my local HP OfficeJet and every other chapter works just fine making a PDF. The page in question has about five images (MathType equations come in as images) but they look no different from the hundreds of other images. I think I am using the Adobe that comes with FM. Bill From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth Sent: Wednesday, February 13, 2013 6:49 AM To: framers at lists.frameusers.com Subject: RE: cannot generate PDF Are you printing to the Adobe PDF printer instance or using Save As PDF? Is it working for any other docs or are they all busted? Do you have the full Acrobat version or just the headless one that ships with FM? From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com> [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: Tuesday, February 12, 2013 1:22 PM To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com> Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsaylor at earthlink.net<mailto:wsaylor at earthlink.net> -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/fa88f89a/attachment.html>
OT: HTML Help Related Topics control and character encoding
On Wed, 13 Feb 2013 05:44:07 -0500, Jim Owens wrote: >We're using the HTML Help Related Topics ActiveX control. When we >create an with Arabic text for the title, the wrong characters >appear in the Topics Found dialog box, even when the system locale is >set to Arabic. Everything else in the compiled help uses the correct >Arabic characters, whether or not the system locale is set to Arabic. >The encoding used by our translator is windows-1256. > >Is there something we can try, or is this just a limitation of the control? When you comiled the Arabic CHM, did you do it on an Arabic system? NOT just one with the locale set? That's what HTML Help requires for Search to work; always has. Not just for Arabic, but for any other locale. Also, are all your HTML files in the correct Code Page encoding, 1256? Unicode will NOT work for HTML Help, though you may think it does. -- Jeremy H. Griffith, at Omni Systems Inc. http://mif2go.com/
best web help add-on for FrameMaker 10?
Thanks, Keith. Nadine > Well, it's designed for content reuse, so sharing common content across? > projects is easy. Since it's topic based, it's easy for more than one > writer to work on a project. It also has some very nice reporting and > tracking > features.? If I was working on a large project, with multiple writers, and > developing only for online output, I'd consider it.? (I would probably be > using it now, at least for some projects, if we hadn't run into a > showstopper issue with their WebHelp format and our application server). > > I found that conversion from FM to Flare was much more time consuming than I > expected. That was partly due to the learning curve, but even then, setting > up a > WWeP template is much easier and faster. I also found the writing environment > not the easiest to work in. I wouldn't use it for anything that required PDF > output. > > WebWorks is much more customizable. MadCap doesn't expose the internal > workings of the program the way - they give you very nice interfaces for > customization, but if it can't be done through the interface, you're out > of luck. > > Regards > Keith
OT: HTML Help Related Topics control and character encoding
Hi, Jeremy. I'm using SBAppLocale to compile (as recommended in the Mif2Go Guide!), and Search is working OK in Arabic. In fact, the Arabic is OK everywhere in the output -- except for the Related Topics button text, and the link text in the Related Topics "Topics Found" dialog box. Setting aside the compilation, if I just open an HTML page in a browser, everything is in Arabic, except the text on the Related Topics button (which is in something like Cyrillic) and the text in the Related Topics dialog for the button (which is all question marks unless I set the system locale to Arabic, in which case it's something like Cyrillic). The pages are all encoded with windows-1256. On 2013-02-13 10:01, Jeremy H. Griffith wrote: > On Wed, 13 Feb 2013 05:44:07 -0500, Jim Owens wrote: > >> We're using the HTML Help Related Topics ActiveX control. When we >> create an with Arabic text for the title, the wrong characters >> appear in the Topics Found dialog box, even when the system locale is >> set to Arabic. Everything else in the compiled help uses the correct >> Arabic characters, whether or not the system locale is set to Arabic. >> The encoding used by our translator is windows-1256. >> >> Is there something we can try, or is this just a limitation of the control? > When you comiled the Arabic CHM, did you do it on > an Arabic system? NOT just one with the locale set? > That's what HTML Help requires for Search to work; > always has. Not just for Arabic, but for any other > locale. > > Also, are all your HTML files in the correct Code > Page encoding, 1256? Unicode will NOT work for > HTML Help, though you may think it does. > > -- Jeremy H. Griffith, at Omni Systems Inc. >http://mif2go.com/ > > __ Information from ESET NOD32 Antivirus, version of virus signature > database 8004 (20130213) __ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > >
OT: HTML Help Related Topics control and character encoding
On Wed, 13 Feb 2013 11:32:23 -0500, Jim Owens wrote: >Hi, Jeremy. I'm using SBAppLocale to compile (as recommended in the >Mif2Go Guide!), and Search is working OK in Arabic. In fact, the Arabic >is OK everywhere in the output -- > >The pages are all encoded with windows-1256. You're right on top of it, then. ;-) >except for the Related Topics button >text, and the link text in the Related Topics "Topics Found" dialog box. > >Setting aside the compilation, if I just open an HTML page in a browser, >everything is in Arabic, except the text on the Related Topics button >(which is in something like Cyrillic) and the text in the Related Topics >dialog for the button (which is all question marks unless I set the >system locale to Arabic, in which case it's something like Cyrillic). I wonder if there is a different version of the ActiveX control for different code pages? It sounds like it's not using the same one as the rest. See if there is a in the instance of the control in your HTML. MSDN has some very sketchy docs for it: http://msdn.microsoft.com/en-us/library/windows/desktop/ms644677%28v=vs.85%29.aspx but one of the values is the character set. They don't say what the syntax for that is, but I'd try 1256, CP1256, and cp-1256 to start. There are also advisories about a "security" "upgrade" from MS that broke this control at: http://www.helpwaregroup.com/system/app/pages/customSearch?scope=search-ns=Related+Topics+ActiveX HTH! -- Jeremy H. Griffith, at Omni Systems Inc. http://mif2go.com/
"FrameMaker has detected a problem and must quit" Really?!
Note that creation of a .lck file is an option that the user can turn on or off. In the "General" tab of the FrameMaker Preferences dialog, it's the "Network File Locking" option. (At least that's what it's been named and where it's been located in every version from 5.5.6 through 9, which is what I'm currently using). -Fred Ridder > Date: Wed, 13 Feb 2013 09:16:06 -0800 > From: poshedly at bellsouth.net > Subject: Re: "FrameMaker has detected a problem and must quit" Really?! > To: robert at lauriston.com; framers at lists.frameusers.com; techwr-l at > techwr-l.com > > Yes, an .lck file is created but perhaps it no longer does what it used to do > before. Capisce? > > -- Ken in Atlanta > > > > > > > From: Robert Lauriston > To: Ken Poshedly ; framers at > lists.frameusers.com; > TECHWR-L > Sent: Wed, February 13, 2013 12:11:02 PM > Subject: Re: "FrameMaker has detected a problem and must quit" Really?! > > That's a pretty radical change. Does FM11 not create .lck files when > you open an .fm file? > > On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly > wrote: > > I just learned from Adobe tech support (via phone call) that the > > permissions > in > > FrameMaker 11.0 have been modified so that the data files should also be on > the > > same hard drive where FM 11.0 is installed. Working across drives (FM here, > >data > > files there) is no longer an accepted practice -- at least not with FM11. > > > > I guess this explains the flaky, intermittent nature of my coworker's FM > >crashes > > because that (the "wrong" way is just how we've been doing things here. > ^ > STC Vice President Nicky Bleiel is giving a free webinar on best practices > for creating mobile help. > > Learn more: http://bit.ly/WNaCzd > > ^ > > You are currently subscribed to TECHWR-L as docudoc at hotmail.com. > > To unsubscribe send a blank email to > techwr-l-leave at lists.techwr-l.com > > > Send administrative questions to admin at techwr-l.com. Visit > http://www.techwhirl.com/email-discussion-groups/ for more resources and info. > > Looking for articles on Technical Communications? Head over to our online > magazine at http://techwhirl.com > > Looking for the archived Techwr-l email discussions? Search our public email > archives @ http://techwr-l.com/archives -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/c4b66b44/attachment.html>
OT: HTML Help Related Topics control and character encoding
Thanks for the tips! I'll check them out. On 2013-02-13 12:10, Jeremy H. Griffith wrote: > On Wed, 13 Feb 2013 11:32:23 -0500, Jim Owens wrote: > >> Hi, Jeremy. I'm using SBAppLocale to compile (as recommended in the >> Mif2Go Guide!), and Search is working OK in Arabic. In fact, the Arabic >> is OK everywhere in the output -- >> >> The pages are all encoded with windows-1256. > You're right on top of it, then. ;-) > >> except for the Related Topics button >> text, and the link text in the Related Topics "Topics Found" dialog box. >> >> Setting aside the compilation, if I just open an HTML page in a browser, >> everything is in Arabic, except the text on the Related Topics button >> (which is in something like Cyrillic) and the text in the Related Topics >> dialog for the button (which is all question marks unless I set the >> system locale to Arabic, in which case it's something like Cyrillic). > I wonder if there is a different version of the > ActiveX control for different code pages? It > sounds like it's not using the same one as the > rest. > > See if there is a > in the instance of the control in your HTML. > MSDN has some very sketchy docs for it: > > http://msdn.microsoft.com/en-us/library/windows/desktop/ms644677%28v=vs.85%29.aspx > but one of the values is the character set. > They don't say what the syntax for that is, > but I'd try 1256, CP1256, and cp-1256 to start. > > There are also advisories about a "security" > "upgrade" from MS that broke this control at: > > http://www.helpwaregroup.com/system/app/pages/customSearch?scope=search-ns=Related+Topics+ActiveX > > HTH! > > -- Jeremy H. Griffith, at Omni Systems Inc. >http://mif2go.com/ > > __ Information from ESET NOD32 Antivirus, version of virus signature > database 8006 (20130213) __ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > >
OT: Reference list formatting
At 12:50 -0800 12/2/13, Robert Lauriston wrote: >Endnote? > >http://endnote.com/ Maybe, Robert, but it requires an Intel Mac, which I currently do not have (waiting for the Mac Pro upgrades, if they ever arrive). -- Steve [Trim e-mails: use less disk, use less power, use less planet]
OT: Reference list formatting
Thanks to everyone who responded to my query, and particularly for Winfried for the Excel idea. I've used Excel before for text processing but for some reason hadn't thought of using it here. Duh! -- Steve [Trim e-mails: use less disk, use less power, use less planet]
"FrameMaker has detected a problem and must quit" Really?!
Actually, there is *less* to it than that. There is no prevention and no real notion of permission in the .lck file mechanism. When you open any file from FrameMaker, it looks for a matching .lck file. If it finds one, it displays a message telling you that some user (which may actually be *you*) has the file open already. You still have the ability to force Frame to open the file. FWIW, Word does something very similar except that it replaces the first two characters in the filename with ~$ and flags the file as a hidden file so that most users won't even be aware of it. The presence of one of a ~$ file is what triggers Word to display a "recovery" window with information about the any autosaved or recovered version of the file you are trying to open. FrameMaker does give you the ability to disable the .lck file creation because there are lots of circumstances where such a simple-minded pseudo-locking mechanism is pointless, like when you are the only FrameMaker user, or when content is stored in a CMS or collaboration repository where permissions really are managed. -Fred Ridder Date: Wed, 13 Feb 2013 09:37:02 -0800 From: poshe...@bellsouth.net Subject: Re: "FrameMaker has detected a problem and must quit" Really?! To: docudoc at hotmail.com; robert at lauriston.com; framers at lists.frameusers.com; techwr-l at techwr-l.com I was only aware that an .lck file prevents two people from working on the same file simultaneously, each with permission to save the file with his/her latest changes. But I guess there is/was more to it. -- Ken From: Fred Ridder <docu...@hotmail.com> To: poshedly at bellsouth.net; robert at lauriston.com; "framers at lists.frameusers.com" ; techwr-l at techwr-l.com Sent: Wed, February 13, 2013 12:28:30 PM Subject: RE: "FrameMaker has detected a problem and must quit" Really?! Note that creation of a .lck file is an option that the user can turn on or off. In the "General" tab of the FrameMaker Preferences dialog, it's the "Network File Locking" option. (At least that's what it's been named and where it's been located in every version from 5.5.6 through 9, which is what I'm currently using). -Fred Ridder > Date: Wed, 13 Feb 2013 09:16:06 -0800 > From: poshedly at bellsouth.net > Subject: Re: "FrameMaker has detected a problem and must quit" Really?! > To: robert at lauriston.com; framers at lists.frameusers.com; techwr-l at > techwr-l.com > > Yes, an .lck file is created but perhaps it no longer does what it used to do > before. Capisce? > > -- Ken in Atlanta > > > > > > > From: Robert Lauriston > To: Ken Poshedly ; framers at lists.frameusers.com; > TECHWR-L > Sent: Wed, February 13, 2013 12:11:02 PM > Subject: Re: "FrameMaker has detected a problem and must quit" Really?! > > That's a pretty radical change. Does FM11 not create .lck files when > you open an .fm file? > > On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly > wrote: > > I just learned from Adobe tech support (via phone call) that the > > permissions > in > > FrameMaker 11.0 have been modified so that the data files should also be on > the > > same hard drive where FM 11.0 is installed. Working across drives (FM here, > >data > > files there) is no longer an accepted practice -- at least not with FM11. > > > > I guess this explains the flaky, intermittent nature of my coworker's FM > >crashes > > because that (the "wrong" way is just how we've been doing things here. > ^ > STC Vice President Nicky Bleiel is giving a free webinar on best practices > for creating mobile help. > > Learn more: http://bit.ly/WNaCzd > > ^ > > You are currently subscribed to TECHWR-L as docudoc at hotmail.com. > > To unsubscribe send a blank email to > techwr-l-leave at lists.techwr-l.com > > > Send administrative questions to admin at techwr-l.com. Visit > http://www.techwhirl.com/email-discussion-groups/ for more resources and info. > > Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com > > Looking for the archived Techwr-l email discussions? Search our public email > archives @ http://techwr-l.com/archives -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/d8d02964/attachment.html>
"FrameMaker has detected a problem and must quit" Really?!
On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly mailto:poshedly at bellsouth.net>> wrote: > I just learned from Adobe tech support (via phone call) that the permissions > in > FrameMaker 11.0 have been modified so that the data files should also be on > the > same hard drive where FM 11.0 is installed. Working across drives (FM here, > data > files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the "data" files are on a separate drive _on the *same* system_. In fact, I do this right now - my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/3dfb592a/attachment.html>
cannot generate PDF
A few others in the forum are likely to disagree but I think it sucks. :-) There have always been issues with it over the years and releases, so much so that I just quit using it myself (still have to use it to debug for others) in the FM7 time frame because it was too buggy. It has always used an arcane interface that, when it works, uses a totally different method of specking and creating the PDF file than printing to the Acrobat logical printer instance. It is much improved in the 11 release, but I still haven't gotten into the habit of using it at all. I follow the KISS principle and just print to the Acrobat printer. It's more controllable and more stable, IMHO than its evil twin. Bottom line is if the SaveAs PDF isn't working for you, try printing to the Acrobat printer instead; it's become a basic debugging step to determine if the problem is in the output generation or in the files. Cheers, Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 2:11 PM, Theresa de Valence wrote: > On 2/13/2013 8:02 AM, Art Campbell wrote: > >> In particular, if you get the same results printing >> to the Adobe Acrobat logical printer as when you use SaveAs PDF >> (which I wouldn't recommend). >> > > Art, > > Are you saying that SaveAs PDF is not good? > > Theresa > -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/da7b9c1b/attachment.html>
OT: HTML Help Related Topics control and character
> When you compiled the Arabic CHM, did you do it on an Arabic system? NOT just one with the > locale set? That's what HTML Help requires for Search to work; always has. Not just for > Arabic, but for any other locale. My experience is that it's OK to use English Windows when compiling a localized CHM. I have not done Arabic, but I have done Hebrew (also an RTL language), Russian, Greek, and Asian languages. The critical aspect is to set the Windows system locale to the target language. The system locale is an internal code page that Windows uses for non-Unicode applications. It is different from the user locale, which controls the date formats and so forth. To set the system locale on Windows 7, open Control Panel > Clock, Language, and Region > Region and Language > Administrative > Language for Non-Unicode Programs. After you set the system locale, Windows prompts you to restart the computer. For more information, see: http://wiki.webworks.com/DavidShaked/LocalizingWWePProjects Most of the article is about WebWorks ePublisher, but I think the information about the system locale is relevant to all tools. David Shaked (Wernick) AlmondWeb Ltd. http://www.almondweb.com Technical Documentation * Web Development * Word and WebWorks Consultants
"FrameMaker has detected a problem and must quit" Really?!
2013-02-13-03T19:50Z ?_YIKES_! If Ken was informed correctly, below - and I _really_ hope he was _not_ - then that effectively rings the death knell of FrameMaker's use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I'm happy to report that I haven't encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov, if you see this, will you please confirm, modify, or refute the information Ken posted below? ?Thanks! Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.(tm) Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.stamm at gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net) Sent: 2013-02-13-Wednesday 14:24 To: Fred Ridder; poshedly at bellsouth.net; robert at lauriston.com; framers at lists.frameusers.com; techwr-l at techwr-l.com Subject: RE: "FrameMaker has detected a problem and must quit" Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly wrote: > I just learned from Adobe tech support (via phone call) that the permissions > in > FrameMaker 11.0 have been modified so that the data files should also be on > the > same hard drive where FM 11.0 is installed. Working across drives (FM here, > data > files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the "data" files are on a separate drive _on the *same* system_. In fact, I do this right now - my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/dad5b84b/attachment.html>
OT: HTML Help Related Topics control and character encoding
On 2013-02-13 12:10, Jeremy H. Griffith wrote: > I wonder if there is a different version of the > ActiveX control for different code pages? It > sounds like it's not using the same one as the > rest. > > See if there is a > in the instance of the control in your HTML. > MSDN has some very sketchy docs for it: > > http://msdn.microsoft.com/en-us/library/windows/desktop/ms644677%28v=vs.85%29.aspx > but one of the values is the character set. > They don't say what the syntax for that is, > but I'd try 1256, CP1256, and cp-1256 to start. For the record, here's what I found out. The Font param works on the button. With value=",, cp1256" and my system locale set to English, it changes the text to question marks. If I change the system locale to Arabic, then the button text is in Arabic even without the Font param. (The button text was the one thing I hadn't tested for locale -- I didn't have a translation for "Related Topics" at the time). If I supply a bad Font param (1256 instead of cp1256), and system locale is Arabic, I get question marks . I can't get the Font param (or the Text param) to work on an Item. In fact, if I place the Font param after an Item, its arguments affect the button instead. This is true even when the Button param is placed after the Item and Font params! The Text param doesn't do anything anywhere, as far as I can see. For Arabic, we'll just use a Related Topics subheading and some links. But it was interesting! Thanks again. > There are also advisories about a "security" > "upgrade" from MS that broke this control at: > > http://www.helpwaregroup.com/system/app/pages/customSearch?scope=search-ns=Related+Topics+ActiveX > > HTH! > > -- Jeremy H. Griffith, at Omni Systems Inc. >http://mif2go.com/ > > __ Information from ESET NOD32 Antivirus, version of virus signature > database 8006 (20130213) __ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > >
OT: HTML Help Related Topics control and character
Jeremy has provided information about SBAppLocale.exe, which spares you the reboot. http://mif2go.com/xhtml/htmlhelp_0073_9133compilinginadifferentlanguage.htm On 2013-02-13 14:41, David Shaked wrote: >> When you compiled the Arabic CHM, did you do it on an Arabic system? NOT > just one with the >> locale set? That's what HTML Help requires for Search to work; always has. > Not just for >> Arabic, but for any other locale. > My experience is that it's OK to use English Windows when compiling a > localized CHM. I have not done Arabic, but I have done Hebrew (also an RTL > language), Russian, Greek, and Asian languages. > > The critical aspect is to set the Windows system locale to the target > language. The system locale is an internal code page that Windows uses for > non-Unicode applications. It is different from the user locale, which > controls the date formats and so forth. > > To set the system locale on Windows 7, open Control Panel > Clock, Language, > and Region > Region and Language > Administrative > Language for Non-Unicode > Programs. After you set the system locale, Windows prompts you to restart > the computer. > > For more information, see: > > http://wiki.webworks.com/DavidShaked/LocalizingWWePProjects > > Most of the article is about WebWorks ePublisher, but I think the > information about the system locale is relevant to all tools. > > David Shaked (Wernick) > > AlmondWeb Ltd. > http://www.almondweb.com > Technical Documentation * Web Development * Word and WebWorks Consultants > > ___ > > > You are currently subscribed to framers as jowens at magma.ca. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit http://lists.frameusers.com/mailman/options/framers/jowens%40magma.ca > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > > __ Information from ESET NOD32 Antivirus, version of virus signature > database 8007 (20130213) __ > > The message was checked by ESET NOD32 Antivirus. > > http://www.eset.com > > > >
cannot generate PDF
This is an error in the Postscript code. There are a few things to check/try: 1. check page 17 and 18. Are there any Postscript, EPS, Illustrator or PDF objects on these pages? The problem could be caused by a corrupt image. 2. Choose another printer driver, then try creating the PDF again. Harro de Jong Triview From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: dinsdag 12 februari 2013 19:22 To: framers at lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsaylor at earthlink.net<mailto:wsaylor at earthlink.net> -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/ea023542/attachment.html>
"FrameMaker has detected a problem and must quit" Really?!
To all, My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal (luckily creating recovery files, though). The warning pop-up window that displayed announcing this glorious impending shutdown stated "Internal Error 11014, 8122692, 8122986, 10866845. . . " We have looked at the extremely cryptic error log file that was generated and of course, it's as clear as mud to me. Note that my coworker prefers to keep his book and all member chapter files open. He also prefers to embed all his graphics so the various chapter file sizes are MUCH larger than if the graphics were referenced. Thus, the following: Title page with copyright page -- 835 Kb (no graphics) TOC -- 870 Kb (again, no graphics) Section 1 -- 4,740 Kb Section 2 -- 8,720 Kb Section 3 -- 14,983 Kb Section 4 -- 45,815 Kb Section 5 -- 22,066 Kb Section 6 -- 53,033 Kb For instance, Section 6 is 89 pages in length with all graphics (strictly line art) embedded and the file size is 53,033 Kb (that's a little over 53 megabytes). In a previous version of this manual (when the graphics were referenced), the file size was just a mere fraction of this (perhaps 20 Kb or 30 Kb). His computer is a "TRISTAR" pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, Service Pack 3. So the questions: * What do those internal error numbers specifically mean? * Is/are the error/errors caused by a hardware problem or a software problem? -- Ken in Atlanta -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/415f464f/attachment.html>
cannot generate PDF
Art, This is FM10 on a WIN7 machine. I am using the Save As to generate the PDF. I could print the chapter successfully to my local HP OfficeJet and every other chapter works just fine making a PDF. The page in question has about five images (MathType equations come in as images) but they look no different from the hundreds of other images. I think I am using the Adobe that comes with FM. I ultimately need PDF files for the publisher and every other chapter works fine. Bill From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell Sent: Wednesday, February 13, 2013 7:03 AM To: framers at lists.frameusers.com Subject: Re: cannot generate PDF What Jeff asked -- tell us about your system set up: OS / FM version and patch level / Acrobat version and patch, and how you're trying to create the PDF. In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com, hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 8:49 AM, Jeff Coatsworth wrote: Are you printing to the Adobe PDF printer instance or using Save As PDF? Is it working for any other docs or are they all busted? Do you have the full Acrobat version or just the headless one that ships with FM? _ From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: Tuesday, February 12, 2013 1:22 PM To: framers at lists.frameusers.com Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 <tel:719%20373-3770> Monument, CO 80132 wsaylor at earthlink.net ___ You are currently subscribed to framers as art.campbell at gmail.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/5b0c49e4/attachment.html>
best web help add-on for FrameMaker 10?
Well, it's designed for content reuse, so sharing common content across projects is easy. Since it's topic based, it's easy for more than one writer to work on a project. It also has some very nice reporting and tracking features. If I was working on a large project, with multiple writers, and developing only for online output, I'd consider it. (I would probably be using it now, at least for some projects, if we hadn't run into a showstopper issue with their WebHelp format and our application server). I found that conversion from FM to Flare was much more time consuming than I expected. That was partly due to the learning curve, but even then, setting up a WWeP template is much easier and faster. I also found the writing environment not the easiest to work in. I wouldn't use it for anything that required PDF output. WebWorks is much more customizable. MadCap doesn't expose the internal workings of the program the way - they give you very nice interfaces for customization, but if it can't be done through the interface, you're out of luck. Regards Keith > -Original Message- > From: Writer [mailto:generic668 at yahoo.ca] > Sent: Wednesday, February 13, 2013 9:37 AM > To: Keith Soltys; framers at lists.frameusers.com > Subject: Re: best web help add-on for FrameMaker 10? > > > Flare has some advantages and I'd consider it for large projects where I > > > could start from scratch > > Kieth, do you mean if you were authoring from within Flare? What are those > advantages? > > Thanks, > > Nadine NOTICE OF CONFIDENTIALITY This e-mail, including all materials contained in or attached to this e-mail, contains proprietary and confidential information solely for the internal use of the intended recipient. If you have received this email in error, please notify us immediately by return e-mail or otherwise and ensure that it is permanently deleted from your systems, and do not print, copy, distribute or read its contents. AVIS DE CONFIDENTIALIT? Le pr?sent courriel, y compris tous les documents qu'il contient ou qui y sont joints, renferme des renseignements exclusifs et confidentiels destin?s uniquement ? l'usage interne du destinataire pr?vu. Si vous avez re?u le pr?sent courriel par erreur, veuillez nous aviser imm?diatement, notamment par retour de courriel, et vous assurer qu'il est supprim? de fa?on permanente de vos syst?mes; veuillez ?galement vous abstenir d'imprimer, de copier, de distribuer ou de lire son contenu.
cannot generate PDF
Hi Bill, I've seen this type of error before, and it can be a pain to get rid of. What I do to find the cause of the error: 1. copy only the offending pages to a new FM file. 2. try creating a PDF of this file. 3. If step 2 fails: remove one item from the file (one image, or one paragraph of text, etc), and do step 2 again. Hope this helps, Harro From: William W. Saylor, PE [mailto:wsay...@earthlink.net] Sent: woensdag 13 februari 2013 15:51 To: Harro de Jong Subject: RE: cannot generate PDF Harro, Thanks. I do have several imported images (actually MathType equations) on that page but I have 500 pages of that and this is the only page where I get an error. Bill From: Harro de Jong [mailto:harro.dej...@triviewgroup.com] Sent: Wednesday, February 13, 2013 6:04 AM To: wsaylor at earthlink.net<mailto:wsaylor at earthlink.net>; framers at lists.frameusers.com<mailto:framers at lists.frameusers.com> Subject: RE: cannot generate PDF This is an error in the Postscript code. There are a few things to check/try: 1.check page 17 and 18. Are there any Postscript, EPS, Illustrator or PDF objects on these pages? The problem could be caused by a corrupt image. 2.Choose another printer driver, then try creating the PDF again. Harro de Jong Triview From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com> [mailto:framers-boun...@lists.frameusers.com] On Behalf Of William W. Saylor, PE Sent: dinsdag 12 februari 2013 19:22 To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com> Subject: cannot generate PDF I am trying to generate a PDF output on a chapter of a book in FM10 and I get error messages in the log that are not very helpful to me. Here is the offending part of the log: %%[Page: 15]%% %%[Page: 16]%% %%[Page: 17]%% %%[ Error: typecheck; OffendingCommand: ifelse ]%% Stack: {F} {--dup-- /Encoding --get-- --dup-- StandardEncoding --eq-- {--pop-- T} {{ISOLatin1Encoding} --stopped-- {--pop-- F} {--eq--} --ifelse-- {T} {--dup-- --begin-- T 32 1 127 {Encoding 1 --index-- --get-- StandardEncoding 3 -1 --roll-- --get-- --eq-- --and--} --for-- --end--} --ifelse--} --ifelse--} 265 -dict- /0 0 /F11 265 /TT110t00 0 %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% I cannot find any errors on the page in the document. Does this make sense to anyone? Thanks, Bill Saylor Solutions, Inc. William W. Saylor, PE(v) 719 481-0433 20075 Promontory Way (mob) 719 373-3770 Monument, CO 80132 wsaylor at earthlink.net<mailto:wsaylor at earthlink.net> -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/ede03eb1/attachment.html>
FW: cannot generate PDF
Save As PDF works perfectly for me so long as the currently selected printer is Adobe PDF. I set that as the default printer and if I need hard copy print from a PDF. On Wed, Feb 13, 2013 at 6:59 AM, Jeff Coatsworth wrote: > Jeff, > > > >I am using the Save As to generate the PDF. I could print the > chapter successfully to my local HP OfficeJet and every other chapter works > just fine making a PDF. The page in question has about five images (MathType > equations come in as images) but they look no different from the hundreds of > other images. I think I am using the Adobe that comes with FM.
"FrameMaker has detected a problem and must quit" Really?!
FWIW, I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. I guess this explains the flaky, intermittent nature of my coworker's FM crashes because that (the "wrong" way is just how we've been doing things here. Incidentally, I'm still using FM 8.0 the "wrong" way and with no crashes. -- Ken in Atlanta From: Ken Poshedly <poshe...@bellsouth.net> To: techwr-l at techwr-l.com Sent: Wed, February 13, 2013 10:47:05 AM Subject: "FrameMaker has detected a problem and must quit" Really?! To all, Please excuse this x-posting (Framemaker list), but no replies at all from there so far. My coworker is running FrameMaker 11.0 and is frustrated because twice this morning, FrameMaker crashed on his terminal (luckily creating recovery files, though). The warning pop-up window that displayed announcing this glorious impending shutdown stated "Internal Error 11014, 8122692, 8122986, 10866845. . . " We have looked at the extremely cryptic error log file that was generated and of course, it's as clear as mud to me. Note that my coworker prefers to keep his book and all member chapter files open. He also prefers to embed all his graphics so the various chapter file sizes are MUCH larger than if the graphics were referenced. Thus, the following: Title page with copyright page -- 835 Kb (no graphics) TOC -- 870 Kb (again, no graphics) Section 1 -- 4,740 Kb Section 2 -- 8,720 Kb Section 3 -- 14,983 Kb Section 4 -- 45,815 Kb Section 5 -- 22,066 Kb Section 6 -- 53,033 Kb For instance, Section 6 is 89 pages in length with all graphics (strictly line art) embedded and the file size is 53,033 Kb (that's a little over 53 megabytes). In a previous version of this manual (when the graphics were referenced), the file size was just a mere fraction of this (perhaps 20 Kb or 30 Kb). His computer is a "TRISTAR" pc, with an Intel Core2 Duo CPU, E8500 @ 3.16 Ghz, 3.17 Ghz, 3.24 Gigabytes of RAM; running Windows XP Professional, Version 2002, Service Pack 3. So the questions: * What do those internal error numbers specifically mean? * Is/are the error/errors caused by a hardware problem or a software problem? -- Ken in Atlanta ^ STC Vice President Nicky Bleiel is giving a free webinar on best practices for creating mobile help. Learn more: http://bit.ly/WNaCzd ^ You are currently subscribed to TECHWR-L as poshedly at bellsouth.net. To unsubscribe send a blank email to techwr-l-leave at lists.techwr-l.com Send administrative questions to admin at techwr-l.com. Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info. Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/c20ea536/attachment.html>
"FrameMaker has detected a problem and must quit" Really?!
That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly wrote: > I just learned from Adobe tech support (via phone call) that the permissions > in > FrameMaker 11.0 have been modified so that the data files should also be on > the > same hard drive where FM 11.0 is installed. Working across drives (FM here, > data > files there) is no longer an accepted practice -- at least not with FM11. > > I guess this explains the flaky, intermittent nature of my coworker's FM > crashes > because that (the "wrong" way is just how we've been doing things here.
"FrameMaker has detected a problem and must quit" Really?!
Yes, an .lck file is created but perhaps it no longer does what it used to do before. Capisce? -- Ken in Atlanta From: Robert Lauriston <rob...@lauriston.com> To: Ken Poshedly ; framers at lists.frameusers.com; TECHWR-L Sent: Wed, February 13, 2013 12:11:02 PM Subject: Re: "FrameMaker has detected a problem and must quit" Really?! That's a pretty radical change. Does FM11 not create .lck files when you open an .fm file? On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly wrote: > I just learned from Adobe tech support (via phone call) that the permissions in > FrameMaker 11.0 have been modified so that the data files should also be on the > same hard drive where FM 11.0 is installed. Working across drives (FM here, >data > files there) is no longer an accepted practice -- at least not with FM11. > > I guess this explains the flaky, intermittent nature of my coworker's FM >crashes > because that (the "wrong" way is just how we've been doing things here. -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/dcceef01/attachment.html>
"FrameMaker has detected a problem and must quit" Really?!
If Adobe has dropped support for file sharing on shared drives, they should get rid of the locks. Unless the data-files-must-be-local thing is working around a bug. On Wed, Feb 13, 2013 at 9:16 AM, Ken Poshedly wrote: > Yes, an .lck file is created but perhaps it no longer does what it used to > do before. Capisce? > > -- Ken in Atlanta > > > > From: Robert Lauriston > To: Ken Poshedly ; framers at lists.frameusers.com; > TECHWR-L > Sent: Wed, February 13, 2013 12:11:02 PM > Subject: Re: "FrameMaker has detected a problem and must quit" Really?! > > That's a pretty radical change. Does FM11 not create .lck files when > you open an .fm file? > > On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly > wrote: >> I just learned from Adobe tech support (via phone call) that the >> permissions in >> FrameMaker 11.0 have been modified so that the data files should also be >> on the >> same hard drive where FM 11.0 is installed. Working across drives (FM >> here, data >> files there) is no longer an accepted practice -- at least not with FM11. >> >> I guess this explains the flaky, intermittent nature of my coworker's FM >> crashes >> because that (the "wrong" way is just how we've been doing things here.
"FrameMaker has detected a problem and must quit" Really?!
I was only aware that an .lck file prevents two people from working on the same file simultaneously, each with permission to save the file with his/her latest changes. But I guess there is/was more to it. -- Ken From: Fred Ridder <docu...@hotmail.com> To: poshedly at bellsouth.net; robert at lauriston.com; "framers at lists.frameusers.com" ; techwr-l at techwr-l.com Sent: Wed, February 13, 2013 12:28:30 PM Subject: RE: "FrameMaker has detected a problem and must quit" Really?! Note that creation of a .lck file is an option that the user can turn on or off. In the "General" tab of the FrameMaker Preferences dialog, it's the "Network File Locking" option. (At least that's what it's been named and where it's been located in every version from 5.5.6 through 9, which is what I'm currently using). -Fred Ridder > Date: Wed, 13 Feb 2013 09:16:06 -0800 > From: poshedly at bellsouth.net > Subject: Re: "FrameMaker has detected a problem and must quit" Really?! > To: robert at lauriston.com; framers at lists.frameusers.com; techwr-l at > techwr-l.com > > Yes, an .lck file is created but perhaps it no longer does what it used to do > before. Capisce? > > -- Ken in Atlanta > > > > > > > From: Robert Lauriston > To: Ken Poshedly ; framers at > lists.frameusers.com; > TECHWR-L > Sent: Wed, February 13, 2013 12:11:02 PM > Subject: Re: "FrameMaker has detected a problem and must quit" Really?! > > That's a pretty radical change. Does FM11 not create .lck files when > you open an .fm file? > > On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly > wrote: > > I just learned from Adobe tech support (via phone call) that the > > permissions > in > > FrameMaker 11.0 have been modified so that the data files should also be on > the > > same hard drive where FM 11.0 is installed. Working across drives (FM here, > >data > > files there) is no longer an accepted practice -- at least not with FM11. > > > > I guess this explains the flaky, intermittent nature of my coworker's FM > >crashes > > because that (the "wrong" way is just how we've been doing things here. > ^ > STC Vice President Nicky Bleiel is giving a free webinar on best practices > for creating mobile help. > > Learn more: http://bit.ly/WNaCzd > > ^ > > You are currently subscribed to TECHWR-L as docudoc at hotmail.com. > > To unsubscribe send a blank email to > techwr-l-leave at lists.techwr-l.com > > > Send administrative questions to admin at techwr-l.com. Visit > http://www.techwhirl.com/email-discussion-groups/ for more resources and info. > > Looking for articles on Technical Communications? Head over to our online >magazine at http://techwhirl.com > > Looking for the archived Techwr-l email discussions? Search our public email >archives @ http://techwr-l.com/archives -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/b1912e0a/attachment.html>
cannot generate PDF
On 2/13/2013 8:02 AM, Art Campbell wrote: > In particular, if you get the same results printing > to the Adobe Acrobat logical printer as when you use SaveAs PDF > (which I wouldn't recommend). Art, Are you saying that SaveAs PDF is not good? Theresa
"FrameMaker has detected a problem and must quit" Really?!
(the "wrong" way is just how we've been doing things here. > ^ > STC Vice President Nicky Bleiel is giving a free webinar on best practices > for creating mobile help. > > Learn more: http://bit.ly/WNaCzd > > ^ > > You are currently subscribed to TECHWR-L as docudoc at hotmail.com. > > To unsubscribe send a blank email to > techwr-l-leave at lists.techwr-l.com > > > Send administrative questions to admin at techwr-l.com. Visit > http://www.techwhirl.com/email-discussion-groups/ for more resources and info. > > Looking for articles on Technical Communications? Head over to our online >magazine at http://techwhirl.com > > Looking for the archived Techwr-l email discussions? Search our public email >archives @ http://techwr-l.com/archives -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130213/8d08d495/attachment.html>