Location of data files (was: FrameMaker has detected a problem and must quit)
On 13 Feb 2013 at 8:55, Ken Poshedly wrote: I just learned from Adobe tech support (via phone call) that the permissions in FrameMaker 11.0 have been modified so that the data files should also be on the same hard drive where FM 11.0 is installed. Working across drives (FM here, data files there) is no longer an accepted practice -- at least not with FM11. Friends, if this would be true, I would have crashes all over the day. My habit is to separate programs and date since the beginning of computer time (against the Von Neumann principle). Programs are installed on H: and data are in D: (business stuff), E: (projects) and G: (media). Well physically these partitions are on the same hard drive - but imho FM could not recognise this. I even move programs installed on C: which are not system to another location - this can not be done with FM any more since version 10 due to an installation data base bypassing registry and ini files. So I'm sceptical about the statement of the Adobe technician. Can anyone confirm my view? Or - are the data files what i call files in the user area (aka Documents and Settings) ? These are set up by the system to be located on C: Klaus Daube ~~ Docu + Design Daube; Schäracher 11; CH-8053 Zürich Technical documentation consultancy; On-line and paper F: +41-44-422 86 25 E: d...@daube.ch W: www.daube.ch ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
First, my thanks to all for your interest and participation in this matter.Second, just to confirm that by "data file" I mean the book or chapter being composed using FrameMaker. In our case, the FrameMaker program files are installed on our respective desktop computers (I _hope_ that's the correct term, ok?). The book and chapter files are located on a separate physical hard drive which is one of my company's network drives. It's about a month old Western Digital hard drive; specifically a "WD My Book Live Duo", Model WDBVHT0040JCH - NAS Server - 4 terrabytes with hardly anything on it because we backed everything onto another drive while this one was installed and have only moved some stuff onto it.Third, I know what I heard and I repeated it to the Adobe tech support rep. And yes, he confirmed what I've stated here. FrameMaker 11 is such that the work files (as I've described them above) should be on the same physical drive as the FM 11 program files.Fourth, my coworker has experienced no FM crashes since moving his work files to his hard drive where his FM program files are also located. Also, his files now seem to open and process far faster than before. Go figure. Maybe my FM 8.0 installation is more forgiving of some unknown cross-drive anomaly and my coworker's FM 11.0 installation demands absolute perfection of all hardware and software components. I don't know.I'm sorry that there is so much disagreement, but as I also said, I will be glad to provide this rep's name and e-mail address so any of you can follow up with him on your own.-- Ken in AtlantaFrom: Dov Isaacs isa...@adobe.comTo: "framers@lists.frameusers.com" framers@lists.frameusers.comCc: "techw...@techwr-l.com" techw...@techwr-l.comSent: Thu, February 14, 2013 4:08:42 PMSubject: RE: "FrameMaker has detected a problem and must quit" Really?! All, Sorry I couldn’t respond to this thread earlier. Driving much of the day yesterday and I don’t “do e-mail” while driving. J I am seriously hoping that there was a serious misunderstanding between Ken Poshedly and the tech support person he spoke with. Maybe a language issue one of a definition of what a “data file” is. For the record, there is absolutely no restriction in FrameMaker – any version – as to where FrameMaker document files (.fm files), FrameMaker book files, or any assets used by same may reside on a user’s system. As long as Windows can open the file for input and output, FrameMaker can open the document or book. FrameMaker documents may be on the system volume or any other volume available under Windows including external drives, SSDs, thumb drives, network shares, etc. Then there are the “data files” used internally by FrameMaker including those in X:\Program Files (x86)\Adobe\AdobeFrameMaker11\fminit where X:\Program Files (x86)\Adobe\AdobeFrameMaker11 is the location where you designate that FrameMaker be installed and C:\Users\username\AppData\Roaming\Adobe\FrameMaker\11 where username is the user’s Window login ID. Maybe there was some issue of what happens if you designate a location for FrameMaker installation that isn’t the system volume or if you move the C:\Users\username directory to someplace other than the system volume. I have not experienced problems with FrameMaker 11 installed on a volume other than the system volume. I have not attempted to muck around with location of the C:\Users\username directory which could be playing with fire with not only FrameMaker, but other Windows applications. Nonetheless, assuming a reasonably normal installation of FrameMaker 11, you should have no problem with storing your FrameMaker documents and associated assets anywhere that you can open a file within your system’s file system. - Dov Dov IsaacsPrincipal ScientistAdobe Systems Incorporated+1 408.536.2896 (tel)+1 408.242.5161 (cell)isa...@adobe.com345 Park AvenueSan Jose, CA 95110-2704 USAhttp://www.adobe.comFeel free to print this e-mail if your needs dictate hard copy.There is no need to feel guilty about printing!Paper is renewable and recyclable. ISAACS-OFFICE.corp.adobe.com From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of dave.st...@gdc4s.comSent: Wednesday, February 13, 2013 11:50 AMTo: framers@lists.frameusers.com; techw...@techwr-l.comSubject: RE: "FrameMaker has detected a problem and must quit" Really?! 2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below— and I _really_ hope he was _not_— then that effectively rings the death knell of FrameMaker’s use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I’m happy to report that I haven’t encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov, if you see this, will you please confirm, modify, or refute
Re: FrameMaker has detected a problem and must quit Really?!
Yesterday (Wednesday) morning, FM 11.0 crashed while it was opening his files. His process was to open the book file, then open each chapter file one-at-a-time. There are six chapters in the book. FM 11 crashed while opening the fifth chapter. We then tried another tact, that is to open one chapter, scroll through it, then open a second chapter and scroll through it. It then crashed while scrolling through the second chapter. We kept at it before I called the Adobe rep. Of COURSE things work faster when all are on the same drive -- I just happen to mention it here. But the problem that did NOT occur last week DID occur first thing Wednesday a.m. here. He couldn't even work on any files because FM 11 kept crashing. And now it doesn't. THAT'S what I meant by the go figure comment. -- Ken From: Combs, Richard richard.co...@polycom.com To: Ken Poshedly poshe...@bellsouth.net; framers@lists.frameusers.com framers@lists.frameusers.com Cc: techw...@techwr-l.com techw...@techwr-l.com Sent: Thu, February 14, 2013 4:39:30 PM Subject: RE: FrameMaker has detected a problem and must quit Really?! Ken Poshedly wrote: Fourth, my coworker has experienced no FM crashes since moving his work files to his hard drive where his FM program files are also located. Also, his files now seem to open and process far faster than before. Go figure. Go figure? You really find it surprising that it takes longer to read/write files across the network than on your local hard drive? As several of us have tried to point out, it's local vs. remote that's making the difference. Your coworker would be seeing the same increased reliability and speed if he were storing his work on a second hard drive in his PC. Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-903-6372 --___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: cannot generate PDF
Hello Fred, I just tried: printing to the PDF printer uses the standard size, e.g. DIN A4, if this is set. Which is absolutely not what the save as PDF option does. So I would have to go to the settings to adjust over and over again. It does not seem an efficient method, as I am dealing with many different formats... Or did I miss something here? Best regards - Tino H. Haida Am 2013-02-14 21:04, schrieb Fred Ridder: Art never recommended that you write a PostScript file. What he recommended is that you *print* to the Adobe PDF virtual printer. This creates a PDF file directly, but uses a predictable set of Distiller settings (unlike Save As PDF, which is affected by setting in at least three different locations if I recall correctly). Printing to the Adobe PDF virtual printer takes essentially the same amount of time that the Save As PDF method does; the last time I tested the two methods against one another, printing to the Adobe PDF printer was faster than Save As PDF about 1/3 of the time and was only significantly slower on one test document. And printing to the Adobe PDF virtual printer does use the page size defined in FrameMaker, just as Save As PDF does. -Fred Ridder - Date: Thu, 14 Feb 2013 01:32:23 +0100 From: i...@heiko-haida.de To: framers@lists.frameusers.com Subject: Re: cannot generate PDF Hello Art, well, I do not see any disadvantages in using the save as pdf option. Quite the contrary: The resulting PDF will by default have exactly the same page size as the Frame file. This is very helpful if you're switching much between different and unusual formats. And the best is: Saving the PDF will be about 10 times faster than writing a postscript file. I am often producing postscript files with 1 GB or more - instead of half an hour this only takes a few minutes. Best regards Tino H. Haida A few others in the forum are likely to disagree but I think it sucks. :-) There have always been issues with it over the years and releases, so much so that I just quit using it myself (still have to use it to debug for others) in the FM7 time frame because it was too buggy. It has always used an arcane interface that, when it works, uses a totally different method of specking and creating the PDF file than printing to the Acrobat logical printer instance. It is much improved in the 11 release, but I still haven't gotten into the habit of using it at all. I follow the KISS principle and just print to the Acrobat printer. It's more controllable and more stable, IMHO than its evil twin. Bottom line is if the SaveAs PDF isn't working for you, try printing to the Acrobat printer instead; it's become a basic debugging step to determine if the problem is in the output generation or in the files. Cheers, Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 I support www.TheGrotonLine.com [1], hyperlocal news for Groton MA. On Wed, Feb 13, 2013 at 2:11 PM, Theresa de Valence t...@bstw.com wrote: On 2/13/2013 8:02 AM, Art Campbell wrote: In particular, if you get the same results printing to the Adobe Acrobat logical printer as when you use SaveAs PDF (which I wouldn't recommend). Art, Are you saying that SaveAs PDF is not good? Theresa ___ You are currently subscribed to framers as docu...@hotmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- Heiko Haida Brüsseler Str. 37a 13353 Berlin = Links: -- [1] http://www.TheGrotonLine.com ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
I have heard the same solution from Adobe techs, and it was clear they considered the case closed. I have used FM 7-11 on network drives (and even on Google Drive) without issue; I think it is a way to get us off the phone. Of course, if that's the best they can do, then I, too, consider the case closed; my problem has obviously exceeded the Adobe tech's abilities and any further time spent would be wasted. That's why this list is indispensable! john On Thu, Feb 14, 2013 at 9:32 PM, Dov Isaacs isa...@adobe.com wrote: Yes, please provide the contact information for the “service tech” who gave you that misinformation!!! ** ** - Dov ** ** [image: Description: D:\Documents\Adobe Artwork\2012\Adobe Products\E-mail Signature\adobe_logo_web.png] *Dov Isaacs* Principal Scientist Adobe Systems Incorporated +1 408.536.2896 (tel) +1 408.242.5161 (cell) isa...@adobe.com 345 Park Avenue San Jose, CA 95110-2704 USA http://www.adobe.com *Feel free to print this e-mail if your needs dictate hard copy. There is no need to feel guilty about printing! Paper is renewable and recyclable.* * * ISAACS-OFFICE.corp.adobe.com ** ** ** ** ** ** *From:* framers-boun...@lists.frameusers.com [mailto: framers-boun...@lists.frameusers.com] *On Behalf Of *Ken Poshedly *Sent:* Wednesday, February 13, 2013 12:17 PM *To:* dave.st...@gdc4s.com; framers@lists.frameusers.com; techw...@techwr-l.com *Subject:* Re: FrameMaker has detected a problem and must quit Really?!* *** ** ** To all, I will be glad to supply the specific adobe.com e-mail address for the service tech (Shekhar, in India) that I talked with earlier today (Wednesday) in private (off-list) e-mails. He was very professional, seemed to understand the specifics of my problem and even phoned me right back when our call dropped. I also provided him with the specific internal error numbers that came up in the FM 11.0 crash notification pop-up window. (They were the same at each crash.) He then confirmed what I described and asked if I could be placed on hold while he checked into it. I was on hold perhaps no more than a minute when he came back on the line and told me that the fix is to place the working files on the same hard drive where FM 11.0 is installed. I inquired as to if he is sure about this and he agreed without hesitation, saying this was sp[ecific with FM 11.0 (I don't recall if it does or will apply to FM 12.0.) As I described in another e-mail here, that SEEMS to have cleared up my coworker's problem. It's been an hour or so since he got back into things and so far, no more crashes. Please note that my coworker's FM crash problems occurred intermittently, perhaps several times a week and not all day every day, so we'll have to see what happens over the next few days, etc. I'm still on FM 8.0 and because I like the user interface as it is and I've had no crash problems, I might just stay with it, eh? -- Ken in Atlanta ** ** -- *From:* dave.st...@gdc4s.com dave.st...@gdc4s.com *To:* framers@lists.frameusers.com; techw...@techwr-l.com *Sent:* Wed, February 13, 2013 2:52:16 PM *Subject:* RE: FrameMaker has detected a problem and must quit Really?!* *** 2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below — and I _really_ hope he was _not_ — then that effectively rings the death knell of FrameMaker’s use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I’m happy to report that I haven’t encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network.* *** Dov, if you see this, will you please confirm, modify, or refute the information Ken posted below? ¡Thanks! Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.™ Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.st...@gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and
Re: FrameMaker has detected a problem and must quit Really?!
On 2013-02-14 14:44, Ken Poshedly wrote: I posted my first frameusers list inquiry Wednesday morning, but never saw it or any replies for quite sometime. After waiting an hour or so and not seeing either my message or any replies on the frameusers list, I posted to the techwr-l e-mail list (and also cross-posted to the frameusers list). The techwr-l posting resulted in a multitude of replies within the same hour. I would not have cross-posted if it had been received and displayed rather quickly like on the techwr-l list. My apologies for any annoyance to readers, but the extreme frameusers list lag time was my concern because of the major problem at my office; it is only one coworker and myself who handle tech pubs here, and with an inoperative FrameMaker system here, that's half the department (of two people) down. Yes, I have basically stopped replying to this list because of what I assume is manual moderation. I asked the list owner about it some months ago but never got a reply. -j -- Johan Anglemark Tel: 0708-65 10 88 ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FrameMaker has detected a problem and must quit Really?!
Hello Everyone, Hope you are well. Well, there has been a flurry of emails on this topic and I (as the product manager for FrameMaker) wanted to mention a couple of things here to set the record straight :) * Network file paths: FrameMaker 11 has been tested to work with network file paths. There is absolutely no change in behavior between FM11 and the older versions. So, you should not have any problems when your files are stored on the network location. However, in case you are experiencing any crashes when working with network files, we will be happy to take a look at your crash logs and help your troubleshoot your specific issue. * FrameMaker Lock file: There is lot of discussion and some confusion around the purpose of the lock file. Lock file is created by FM to tell the user that the file is open in another instance of FM. So, if we take the scenario of multiple users working on the same file set (which is stored on the network drive) and when a file is opened in FM, it creates a lock file. If another user tries to open the same file, FM will give the other user a warning that the file is open in another instance of FM. So, this is a feature, that prevents users from overwriting each other's content. Furthermore, If you don't want lock files, you can turn them off as well. Lastly, for more information, about the lock file and its behavior, please read the help page herehttp://help.adobe.com/en_US/framemaker/using/WSEF6655F7-4FC2-4807-B467-1FDE3B1E5DCD.html Hope this information is useful and clarifies things. Have a great weekend! Thanks, Kapil Verma Sr. Product Manager - Adobe Technical Communication Products From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net) Sent: Friday, February 15, 2013 5:43 AM To: Dov Isaacs; Alan T Litchfield; framers@lists.frameusers.com Subject: RE: FrameMaker has detected a problem and must quit Really?! Hi, Dov. What you say below is indeed what I would expect, and what is also my experience, with the Adobe applications I use (FrameMaker, PhotoShop and Acrobat Pro)- pretty much any Windows application today! Thanks for the clarification, Z From: Dov Isaacs [mailto:isa...@adobe.com] Sent: Thursday, February 14, 2013 1:24 PM To: Syed Zaeem Hosain (syed.hos...@aeris.netmailto:syed.hos...@aeris.net); Alan T Litchfield; framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: RE: FrameMaker has detected a problem and must quit Really?! Importance: High With regards to network folders and drives, Adobe software in general is essentially unaware of the media and location of the file. The provided file path, whether provided explicitly by the user with a file open dialog or implicitly as a link in a document is used as is for operating system file access calls. That having been said, when one accesses files on remote and/or slow links or even with semi-reliable media (such as old and scratched CD-Rs and DVD-Rs), read errors and/or timeouts can and do occur that are much less likely than when accessing a file on a local drive. The Adobe applications typically don't attempt any special recovery operations when such read errors and/or timeouts occur. That is likely the source of problems reported. - Dov [cid:image001.png@01CE0B92.23555A10] Dov Isaacs Principal Scientist Adobe Systems Incorporated +1 408.536.2896 (tel) +1 408.242.5161 (cell) isa...@adobe.commailto:isa...@adobe.com 345 Park Avenue San Jose, CA 95110-2704 USA http://www.adobe.comhttp://www.adobe.com/ Feel free to print this e-mail if your needs dictate hard copy. There is no need to feel guilty about printing! Paper is renewable and recyclable. ISAACS-OFFICE.corp.adobe.com From: framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.netmailto:syed.hos...@aeris.net) Sent: Wednesday, February 13, 2013 12:32 PM To: Alan T Litchfield; framers@lists.frameusers.commailto:framers@lists.frameusers.com Subject: RE: FrameMaker has detected a problem and must quit Really?! I think that there may be some confusion about local vs. network folders/drives. Perhaps I read too much into Ken's responses from the Adobe tech! In my case, all application executables are on my drive C and the data files are on drive E on the _same_ system. I.e., drive E is _not_ a network-mounted drive ... it is physically installed on my laptop. For this all local drives arrangement, there should _never_ be any issue for any modern Windows application. However, if the data files are on a network server, even if that folder/drive is mounted as a local drive letter in Windows, then I can see where incorrect permissions on that remote location can cause confusion and access issues. You _have_ to have write permission
RE: FrameMaker has detected a problem and must quit Really?!
2013-02-15-05T14:05Z Dove and Kapil - ¡Thanks _so_ much for your customarily clear and explicit responses! You - and all the others who have posted to this conversation have certainly sorted out a good many things for me. Regards, Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.(tm) Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.st...@gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. From: Dov Isaacs [mailto:isa...@adobe.com] Sent: 2013-02-14-Thursday 16:05 To: framers@lists.frameusers.com Cc: Stamm, David-P45904; techw...@techwr-l.com Subject: RE: FrameMaker has detected a problem and must quit Really?! All, Sorry I couldn't respond to this thread earlier. Driving much of the day yesterday and I don't do e-mail while driving. J I am seriously hoping that there was a serious misunderstanding between Ken Poshedly and the tech support person he spoke with. Maybe a language issue one of a definition of what a data file is. For the record, there is absolutely no restriction in FrameMaker - any version - as to where FrameMaker document files (.fm files), FrameMaker book files, or any assets used by same may reside on a user's system. As long as Windows can open the file for input and output, FrameMaker can open the document or book. FrameMaker documents may be on the system volume or any other volume available under Windows including external drives, SSDs, thumb drives, network shares, etc. Then there are the data files used internally by FrameMaker including those in X:\Program Files (x86)\Adobe\AdobeFrameMaker11\fminit where X:\Program Files (x86)\Adobe\AdobeFrameMaker11 is the location where you designate that FrameMaker be installed and C:\Users\username\AppData\Roaming\Adobe\FrameMaker\11 where username is the user's Window login ID. Maybe there was some issue of what happens if you designate a location for FrameMaker installation that isn't the system volume or if you move the C:\Users\username directory to someplace other than the system volume. I have not experienced problems with FrameMaker 11 installed on a volume other than the system volume. I have not attempted to muck around with location of the C:\Users\username directory which could be playing with fire with not only FrameMaker, but other Windows applications. Nonetheless, assuming a reasonably normal installation of FrameMaker 11, you should have no problem with storing your FrameMaker documents and associated assets anywhere that you can open a file within your system's file system. - Dov Dov Isaacs Principal Scientist Adobe Systems Incorporated +1 408.536.2896 (tel) +1 408.242.5161 (cell) isa...@adobe.com mailto:isa...@adobe.com 345 Park Avenue San Jose, CA 95110-2704 USA http://www.adobe.com http://www.adobe.com/ Feel free to print this e-mail if your needs dictate hard copy. There is no need to feel guilty about printing! Paper is renewable and recyclable. ISAACS-OFFICE.corp.adobe.com From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of dave.st...@gdc4s.com Sent: Wednesday, February 13, 2013 11:50 AM To: framers@lists.frameusers.com; techw...@techwr-l.com Subject: RE: FrameMaker has detected a problem and must quit Really?! 2013-02-13-03T19:50Z ¡_YIKES_! If Ken was informed correctly, below - and I _really_ hope he was _not_ - then that effectively rings the death knell of FrameMaker's use by my employer. It was in only the last month that I got upgraded to FrameMaker 11, but I'm happy to report that I haven't encountered this type of problem. To conform to _corporate_requirements_ we have FrameMaker installed on our C:\ drives, but the files we produce and edit are on a server, so we work with them across our local area network and, sometimes, the wide-area network. Dov, if you see this, will you please confirm, modify, or refute the information Ken posted below? ¡Thanks! Dave Stamm Information Engineer General Dynamics C4 Systems, Inc. Integrated Log Engr Svc, Logistics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.(tm) Fort Wayne, Indiana 46804-1552; US tel:
Fm templates in public domain?
Hi guys...i just started using FM11 at my gig after being away since 7.2 and for the last 3 days have been setting up templates from scratch. I dont have a problem with doing this, but as the only writer in the department it is taking forever. My question, and fir those who know that im not trying to sponge off you guys, but if I can shorten this process by customizing an existing template, it would be appreciated. Im doing books using the 1.0, 1.1, 1.1.1 numbering pattern. Thanks guys much appreciated. John Posada ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: Fm templates in public domain?
Been a while since I looked at them, but have you checked out the templates Adobe has? They're from version 5.5.x, but they should be more than enough to get you started. http://www.adobe.com/support/downloads/product.jsp?product=22platform=Windows Scroll way down the page until you see Version 6.0 and before. On Fri, Feb 15, 2013 at 10:55 AM, John Posada jposad...@gmail.com wrote: Hi guys...i just started using FM11 at my gig after being away since 7.2 and for the last 3 days have been setting up templates from scratch. I dont have a problem with doing this, but as the only writer in the department it is taking forever. My question, and fir those who know that im not trying to sponge off you guys, but if I can shorten this process by customizing an existing template, it would be appreciated. Im doing books using the 1.0, 1.1, 1.1.1 numbering pattern. Thanks guys much appreciated. John Posada ___ You are currently subscribed to framers as ljsims...@gmail.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. -- Lin Sims ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: FrameMaker has detected a problem and must quit Really?!
Ken, I think you are wrong. The tone has not been argumentative, but several people (myself included) have merely been saying the same/ similar things. Now, if your co-worker is still experiencing problems with opening files across the network then you need to look at the local installation. Kapil has said there is no new bug in FM 11 that would prevent it from opening and working with files on a network and that FM 11 does the same that earlier versions did. I don't think you can justifiably blame FM in this case. That being said, we have no idea of what hardware and software comprise your network, nor do we know anything about the software or configuration on the PC on which FM is installed. Any of those may be contributing factors. The advice you received is the easy out. It rules out two thirds of possible problems and in this case it appears the cause may be somewhere in that two thirds. This same outcome has been observed by listers but with a range of causes. Good luck. Alan On 16/02/2013, at 2:54 AM, Ken Poshedly wrote: To all, Maybe I'm wrong but the argumentative tone of all of this with regards to my question is the pits. As far as I'm concerned: 1. Contact Shekhar at tcs...@adobe.com and discuss it with him. 2. We did what he told us to do. 3. No more problems (so far). OK? -- Ken -- AlphaByte PO Box 1941, Auckland, 1140 New Zealand http://www.alphabyte.co.nz ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Location of data files (was: "FrameMaker has detected a problem and must quit")
On 13 Feb 2013 at 8:55, Ken Poshedly wrote: > I just learned from Adobe tech support (via phone call) that the > permissions in FrameMaker 11.0 have been modified so that the data > files should also be on the same hard drive where FM 11.0 is > installed. Working across drives (FM here, data files there) is no > longer an accepted practice -- at least not with FM11. Friends, if this would be true, I would have crashes all over the day. My habit is to separate programs and date since the beginning of computer time (against the Von Neumann principle). Programs are installed on H: and data are in D: (business stuff), E: (projects) and G: (media). Well physically these partitions are on the same hard drive - but imho FM could not recognise this. I even move programs installed on C: which are not system to another location - this can not be done with FM any more since version 10 due to an installation data base bypassing registry and ini files. So I'm sceptical about the statement of the Adobe technician. Can anyone confirm my view? Or - are the "data files" what i call files in the user area (aka Documents and Settings) ? These are set up by the system to be located on C: Klaus Daube ~~ Docu + Design Daube; Sch?racher 11; CH-8053 Z?rich Technical documentation & consultancy; On-line and paper F: +41-44-422 86 25 E: ddd at daube.ch W: www.daube.ch
"FrameMaker has detected a problem and must quit" Really?!
On 2013-02-14 14:44, Ken Poshedly wrote: > I posted my first frameusers list inquiry Wednesday morning, but never > saw it or any replies for quite sometime. > > After waiting an hour or so and not seeing either my message or any > replies on the frameusers list, I posted to the techwr-l e-mail list > (and also cross-posted to the frameusers list). > > The techwr-l posting resulted in a multitude of replies within the same > hour. I would not have cross-posted if it had been received and > displayed rather quickly like on the techwr-l list. > > My apologies for any annoyance to readers, but the extreme frameusers > list lag time was my concern because of the major problem at my office; > it is only one coworker and myself who handle tech pubs here, and with > an inoperative FrameMaker system here, that's half the department (of > two people) down. Yes, I have basically stopped replying to this list because of what I assume is manual moderation. I asked the list owner about it some months ago but never got a reply. -j -- Johan Anglemark Tel: 0708-65 10 88
"FrameMaker has detected a problem and must quit" Really?!
s "mounted" as a "local" drive letter in Windows, then I can see where incorrect permissions on that remote location can cause confusion and access issues. You _have_ to have write permission on that remote drive/folder for example. FWIW, I have used FrameMaker on a network without problems. I regularly back up my files onto a network server (into a folder where I have read/write access). Indeed, I just checked ... I don't have any difficulty opening those remote files, editing/saving, etc. The point being that things on networks just have to be set up correctly, so an Adobe tech may want to _not_ recommend this for everybody. Regardless, I would not consider that as official Adobe policy. Z -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130215/889e9833/attachment.html> -- next part -- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 871 bytes Desc: image001.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130215/889e9833/attachment.png>
"FrameMaker has detected a problem and must quit" Really?!
tics Section 1700 Magnavox Way, Suite 200 We'll hit your targets from here.(tm) Fort Wayne, Indiana 46804-1552; US tel: 260-434-9620 fax: 260.434.9501 / 9509 dave.stamm at gdc4s.com http://www.gdc4s.com/ This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients. Use, storage and transmission are governed by General Dynamics and its policies. Contractual restrictions apply to third parties. Recipients should refer to the policies or contract to determine proper handling. Unauthorized review, use, disclosure or distribution is prohibited. If you are not an intended recipient, please contact the sender and destroy all copies of the original message. From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Syed Zaeem Hosain (syed.hos...@aeris.net) Sent: 2013-02-13-Wednesday 14:24 To: Fred Ridder; poshedly at bellsouth.net; robert at lauriston.com; framers at lists.frameusers.com; techwr-l at techwr-l.com Subject: RE: "FrameMaker has detected a problem and must quit" Really?! On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly wrote: > I just learned from Adobe tech support (via phone call) that the permissions > in > FrameMaker 11.0 have been modified so that the data files should also be on > the > same hard drive where FM 11.0 is installed. Working across drives (FM here, > data > files there) is no longer an accepted practice -- at least not with FM11. Seriously? I can understand network-based locations causing issues, but I have _never_ seen a problem where an executable (FrameMaker or otherwise!) is on one drive and the "data" files are on a separate drive _on the *same* system_. In fact, I do this right now - my C drive is the usual location for all executables (FrameMaker, Office, compilers, etc.) and my E drive contains all my other files (including the books and files I work on). And, I do not have any problems with this setup whatsoever. I am surprised that Adobe thinks that this would be a problem in any way! If really accurate, this would be a strange, and completely unacceptable, artificial constraint. Z ------ next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130215/0556feec/attachment.html> -- next part -- A non-text attachment was scrubbed... Name: not available Type: image/png Size: 871 bytes Desc: image001.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130215/0556feec/attachment.png>
Fm templates in public domain?
Hi guys...i just started using FM11 at my gig after being away since 7.2 and for the last 3 days have been setting up templates from scratch. I dont have a problem with doing this, but as the only writer in the department it is taking forever. My question, and fir those who know that im not trying to sponge off you guys, but if I can shorten this process by customizing an existing template, it would be appreciated. Im doing books using the 1.0, 1.1, 1.1.1 numbering pattern. Thanks guys much appreciated. John Posada -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130215/f7c622c7/attachment.html>
Fm templates in public domain?
Been a while since I looked at them, but have you checked out the templates Adobe has? They're from version 5.5.x, but they should be more than enough to get you started. http://www.adobe.com/support/downloads/product.jsp?product=22=Windows Scroll way down the page until you see "Version 6.0 and before". On Fri, Feb 15, 2013 at 10:55 AM, John Posada wrote: > Hi guys...i just started using FM11 at my gig after being away since 7.2 and > for the last 3 days have been setting up templates from scratch. I dont have > a problem with doing this, but as the only writer in the department it is > taking forever. My question, and fir those who know that im not trying to > sponge off you guys, but if I can shorten this process by customizing an > existing template, it would be appreciated. Im doing books using the 1.0, > 1.1, 1.1.1 numbering pattern. > > Thanks guys much appreciated. > > John Posada > > > ___ > > > You are currently subscribed to framers as ljsims.ML at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/ljsims.ml%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. > -- Lin Sims
"FrameMaker has detected a problem and must quit" Really?!
drives" arrangement, there should _never_ be any issue for any modern Windows application. However, if the data files are on a network server, even if that folder/drive is "mounted" as a "local" drive letter in Windows, then I can see where incorrect permissions on that remote location can cause confusion and access issues. You _have_ to have write permission on that remote drive/folder for example. FWIW, I have used FrameMaker on a network without problems. I regularly back up my files onto a network server (into a folder where I have read/write access). Indeed, I just checked ... I don't have any difficulty opening those remote files, editing/saving, etc. The point being that things on networks just have to be set up correctly, so an Adobe tech may want to _not_ recommend this for everybody. Regardless, I would not consider that as official Adobe policy. Z -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130215/095f3808/attachment.html> -- next part -- A non-text attachment was scrubbed... Name: image001.png Type: image/png Size: 871 bytes Desc: image001.png URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130215/095f3808/attachment.png>
Fm templates in public domain?
Those Adobe 5.5.x templates are HORRIBLE. They reflect some fairly deep misapprehensions about FrameMaker and are badly designed and full of cruft. Here's a clean, minimalist template with no extraneous crap. It's intended as a guide to linking a FrameMaker project to RoboHelp but you can just ignore that part. http://lauriston.com/fm10_link_to_rh9.zip On Fri, Feb 15, 2013 at 9:21 AM, Lin Sims wrote: > Been a while since I looked at them, but have you checked out the > templates Adobe has? They're from version 5.5.x, but they should be > more than enough to get you started.
