Re: Responses to Can't get a pdf file from FM 10

2011-08-13 Thread Cal Callahan 
I'm using Windows 7 and Acrobat Pro. I'm not at work right now, so can't
check how much RAM & free disk space I have, but I'm sure there's plenty.

I tried print to file, print to PDF, save as PDF, print to pdf Cute Writer
(?), create pdf from Acrobat Pro, and probably some others I don't recall. I
sometimes would get the job option error message, but that seems to have
gone away since I created a job option called Standard1. I see a "file not
found" error from Acrobat Pro that presumably results from my opting to show
the pdf after generation.

Don't know about the font embedding or the job options setting for that, but
will check when I go back to work Tuesday.

It's a company computer, so don't know what patches have been installed, how
I would know if they had been installed, or if I can install the HotFix for
Postscript printers. (Do I need this when I'm just trying to save a file as
pdf?)

Thanks for your feedback and sorry I'm fuzzy on the details.

cal

On Sat, Aug 13, 2011 at 10:55 AM, Art Campbell wrote:

> In addition to Stuart's list, the OS is pretty important, as is the
> amount of RAM and free disk space.
>
> For example, if you're running XP but haven't applied the Microsoft
> HotFix for PostScript printers... that would be an obvious point of
> failure.
> Same thing if your "large file" doesn't have the temporary space on
> the hard drive required to generate several sets of PS and PDF files.
>
> Is the file failing to PDF at a particular point in the file, or at
> different points, randomly?
>
>  >
> > More details please.  What exactly happens when you try to produce the
> PDF?
> >  Any error messages?  Can you print to file and distill from there?  Are
> you
> > using Acrobat Pro or just Distiller?  Are the fonts licensed for
> embedding
> > and the job options set to fail if not?  Are all your programs fully
> > patched?
> >
> > Yes, you should definitely clean up unresolved references before
> printing,
> > but I don't think they would cause a PDF failure if you've successfully
> > opened the file.  (They could cause a fail if you were printing from a
> book
> > without having opened all files first.)
> >
> > HTH,
> >
> > Stuart
> > ___
>
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: Responses to Can't get a pdf file from FM 10

2011-08-13 Thread Mike Wickham 

Two wild stabs at your problem:

1. I recall a time when I was getting no PDF generation. It turned out 
that in File> Preferences> General, I had Cross-Platform File Naming set 
to Macintosh on a Windows computer, and my file name was one character 
too long for the Mac 31-character (or whatever) limit. FM actually let 
me go through something like four dialog boxes toward creating the PDF, 
but gave me no clue while it was failing.


2. I also had problems with Acrobat X on Windows 7 64-bit. I was getting 
no PDFs. It turned out that Acrobat updates, both 10.0.1 and 10.0.2 were 
trashing the port setting for the Adobe PDF printer and setting it to 
COM1:! It was necessary to delete Adobe PDF printer and do a repair 
install to fix the issue.


Mike Wickham

On 8/13/2011 3:16 PM, Cal Callahan wrote:
I'm using Windows 7 and Acrobat Pro. I'm not at work right now, so 
can't check how much RAM & free disk space I have, but I'm sure 
there's plenty.
I tried print to file, print to PDF, save as PDF, print to pdf Cute 
Writer (?), create pdf from Acrobat Pro, and probably some others I 
don't recall. I sometimes would get the job option error message, but 
that seems to have gone away since I created a job option called 
Standard1. I see a "file not found" error from Acrobat Pro that 
presumably results from my opting to show the pdf after generation.
Don't know about the font embedding or the job options setting for 
that, but will check when I go back to work Tuesday.
It's a company computer, so don't know what patches have been 
installed, how I would know if they had been installed, or if I can 
install the HotFix for Postscript printers. (Do I need this when I'm 
just trying to save a file as pdf?)

Thanks for your feedback and sorry I'm fuzzy on the details.
cal



___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: Responses to Can't get a pdf file from FM 10

2011-08-14 Thread Fred Ridder 

To the best of my knowledge, the *only* PDF creation tool that preserves the 
hyperlinks in a FrameMaker book (cross-references, TOC entries, index entries, 
etc.) in the PDF is Adobe Acrobat--either the full Acrobat suite or the 
"headless" version of Acrobat Distiller that is bundled with FrameMaker. 
Regardless of any other issues, this is a deal-breaker for many FrameMaker 
users. If the only objective is a printable file, there are several alternative 
PDF tools that would be adequate. But any of your users who read PDF files 
onscreen will expect at least some interactivity to make the document easier to 
navigate and use.
 
The Nitro PDF website describes their tool as being capable of preserving 
interactive features from Microsoft Office applications, but they make no such 
claim regarding any other applications from any other vendors.
 
Fred Ridder
 

> From: techs...@vibrantlivingministries.org
> To: framers@lists.frameusers.com
> Subject: RE: FW: Responses to Can't get a pdf file from FM 10
> Date: Sun, 14 Aug 2011 15:38:39 -0700
> 
> Thanks Art, I appreciate your response. I feel curious ... have you
> seriously tried to work on a day-in, day-out basis with any of these other
> products? I'm not in an environment where I would stress them in such a way,
> so I cannot respond from my own experience. However, my reading on the most
> recent releases of some of these products (Nuance and Nitro in particular)
> at least suggests that they are rivaling and even surpassing Acrobat itself
> these days.
> 
> Best,
> Elchanan
> 
> -Original Message-
> From: Art Campbell [mailto:art.campb...@gmail.com] 
> Sent: Sunday, August 14, 2011 3:21 PM
> To: VLM TechSubs
> Cc: framers@lists.frameusers.com
> Subject: Re: FW: Responses to Can't get a pdf file from FM 10
> 
> My $.02 would be because Adobe 1.) Builds features into its PDF generators
> that no one else does, that allow expanded PDF file capability and 2.) Frame
> and Acrobat can be pretty tightly integrated; no other PDF tools let you do
> as much -- for instance, moving comments back and forth during an edit
> cycle.
> 
> So long run if you use the tools every day and for high end work...
> Acrobat tends to give you mroe bang for the buck.
> 
> Art
> 
> 
> Art Campbell
>   art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
> 
> I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
> 
> 
> 
> On Sun, Aug 14, 2011 at 3:18 PM, VLM TechSubs
>  wrote:
> > I don't mean to seem disrespectful toward anyone, but with 
> > alternatives available, why are people seemingly so committed to 
> > "getting Acrobat to work"? Why not just use a different tool that DOES 
> > work, such as Nitro, Nuance's PDF Creator, a couple of free variants, etc.
> >
> > Or is this inquiry fatally flawed for some reason I am missing?
> >
> > Best to all,
> > Elchanan
> >
> > -----Original Message-
> > From: framers-boun...@lists.frameusers.com
> > [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike 
> > Wickham
> > Sent: Saturday, August 13, 2011 1:56 PM
> > To: framers@lists.frameusers.com
> > Subject: Re: Responses to Can't get a pdf file from FM 10
> >
> > Two wild stabs at your problem:
> >
> > 1. I recall a time when I was getting no PDF generation. It turned out 
> > that in File> Preferences> General, I had Cross-Platform File Naming 
> > set to Macintosh on a Windows computer, and my file name was one 
> > character too long for the Mac 31-character (or whatever) limit. FM 
> > actually let me go through something like four dialog boxes toward 
> > creating the PDF, but gave me no clue while it was failing.
> >
> > 2. I also had problems with Acrobat X on Windows 7 64-bit. I was 
> > getting no PDFs. It turned out that Acrobat updates, both 10.0.1 and 
> > 10.0.2 were trashing the port setting for the Adobe PDF printer and
> setting it to COM1:!
> > It was necessary to delete Adobe PDF printer and do a repair install 
> > to fix the issue.
> >
> > Mike Wickham
> >
> > On 8/13/2011 3:16 PM, Cal Callahan wrote:
> >> I'm using Windows 7 and Acrobat Pro. I'm not at work right now, so 
> >> can't check how much RAM & free disk space I have, but I'm sure 
> >> there's plenty.
> >> I tried print to file

RE: Responses to Can't get a pdf file from FM 10

2011-08-14 Thread VLM TechSubs 
Ohh ... thank you, Fred, I completely overlooked this point. I suppose
one could work around it by printing from FM to PS, then taking the PS into
PDF via another tool. But I imagine that would muck up a lot of people's
preferred workflow. 
 
And now, I have a good idea where to experiment a bit ... which I will do
sometime soon. 
 
Best regards,
Elchanan

  _  

From: Fred Ridder [mailto:docu...@hotmail.com] 
Sent: Sunday, August 14, 2011 5:12 PM
To: techs...@vibrantlivingministries.org; framers@lists.frameusers.com
Subject: RE: Responses to Can't get a pdf file from FM 10


To the best of my knowledge, the *only* PDF creation tool that preserves the
hyperlinks in a FrameMaker book (cross-references, TOC entries, index
entries, etc.) in the PDF is Adobe Acrobat--either the full Acrobat suite or
the "headless" version of Acrobat Distiller that is bundled with FrameMaker.
Regardless of any other issues, this is a deal-breaker for many FrameMaker
users. If the only objective is a printable file, there are several
alternative PDF tools that would be adequate. But any of your users who read
PDF files onscreen will expect at least some interactivity to make the
document easier to navigate and use.
 
The Nitro PDF website describes their tool as being capable of preserving
interactive features from Microsoft Office applications, but they make no
such claim regarding any other applications from any other vendors.
 
Fred Ridder
 

> From: techs...@vibrantlivingministries.org
> To: framers@lists.frameusers.com
> Subject: RE: FW: Responses to Can't get a pdf file from FM 10
> Date: Sun, 14 Aug 2011 15:38:39 -0700
> 
> Thanks Art, I appreciate your response. I feel curious ... have you
> seriously tried to work on a day-in, day-out basis with any of these other
> products? I'm not in an environment where I would stress them in such a
way,
> so I cannot respond from my own experience. However, my reading on the
most
> recent releases of some of these products (Nuance and Nitro in particular)
> at least suggests that they are rivaling and even surpassing Acrobat
itself
> these days.
> 
> Best,
> Elchanan
> 
> -Original Message-
> From: Art Campbell [mailto:art.campb...@gmail.com] 
> Sent: Sunday, August 14, 2011 3:21 PM
> To: VLM TechSubs
> Cc: framers@lists.frameusers.com
> Subject: Re: FW: Responses to Can't get a pdf file from FM 10
> 
> My $.02 would be because Adobe 1.) Builds features into its PDF generators
> that no one else does, that allow expanded PDF file capability and 2.)
Frame
> and Acrobat can be pretty tightly integrated; no other PDF tools let you
do
> as much -- for instance, moving comments back and forth during an edit
> cycle.
> 
> So long run if you use the tools every day and for high end work...
> Acrobat tends to give you mroe bang for the buck.
> 
> Art
> 
> 
> Art Campbell
>   art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
and
> a redheaded girl." -- Richard Thompson
>   No disclaimers
apply.
>DoD 358
> 
> I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
> 
> 
> 
> On Sun, Aug 14, 2011 at 3:18 PM, VLM TechSubs
>  wrote:
> > I don't mean to seem disrespectful toward anyone, but with 
> > alternatives available, why are people seemingly so committed to 
> > "getting Acrobat to work"? Why not just use a different tool that DOES 
> > work, such as Nitro, Nuance's PDF Creator, a couple of free variants,
etc.
> >
> > Or is this inquiry fatally flawed for some reason I am missing?
> >
> > Best to all,
> > Elchanan
> >
> > -----Original Message-
> > From: framers-boun...@lists.frameusers.com
> > [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike 
> > Wickham
> > Sent: Saturday, August 13, 2011 1:56 PM
> > To: framers@lists.frameusers.com
> > Subject: Re: Responses to Can't get a pdf file from FM 10
> >
> > Two wild stabs at your problem:
> >
> > 1. I recall a time when I was getting no PDF generation. It turned out 
> > that in File> Preferences> General, I had Cross-Platform File Naming 
> > set to Macintosh on a Windows computer, and my file name was one 
> > character too long for the Mac 31-character (or whatever) limit. FM 
> > actually let me go through something like four dialog boxes toward 
> > creating the PDF, but gave me no clue while it was failing.
> >
> > 2. I also had problems with Acrobat X on Windows 7 64-bit. I was 
> > getting no PDFs. It turned out that Acroba

RE: Responses to Can't get a pdf file from FM 10

2011-08-14 Thread Fred Ridder 

Sorry, no, I don't think that will do it. The only time that FrameMaker 
includes information on interactive features (hyperlinks and bookmarks) is if 
you choose the "Generate Acrobat Data". This is true whether you are using Save 
As PDF, printing to the Adobe PDF virtual printer, or printing to a PostScript 
file and then distilling. In the latter case, the tool that processes the 
PostScript file has to know how to interpret the Acrobat data (as opposed to 
the basic PostScript code that defines everything that is visible on each 
page). And AFAIK, no tool other than Acrobat Distiller knows how to properly 
handle the Acrobat Data that FraemMaker generates to define the interactivity.
 
-Fred Ridder
 



From: techs...@vibrantlivingministries.org
To: framers@lists.frameusers.com
CC: docu...@hotmail.com
Subject: RE: Responses to Can't get a pdf file from FM 10
Date: Sun, 14 Aug 2011 17:57:24 -0700





Ohh ... thank you, Fred, I completely overlooked this point. I suppose one 
could work around it by printing from FM to PS, then taking the PS into PDF via 
another tool. But I imagine that would muck up a lot of people's preferred 
workflow. 
 
And now, I have a good idea where to experiment a bit ... which I will do 
sometime soon. 
 
Best regards,Elchanan



From: Fred Ridder [mailto:docu...@hotmail.com] 
Sent: Sunday, August 14, 2011 5:12 PM
To: techs...@vibrantlivingministries.org; framers@lists.frameusers.com
Subject: RE: Responses to Can't get a pdf file from FM 10



To the best of my knowledge, the *only* PDF creation tool that preserves the 
hyperlinks in a FrameMaker book (cross-references, TOC entries, index entries, 
etc.) in the PDF is Adobe Acrobat--either the full Acrobat suite or the 
"headless" version of Acrobat Distiller that is bundled with FrameMaker. 
Regardless of any other issues, this is a deal-breaker for many FrameMaker 
users. If the only objective is a printable file, there are several alternative 
PDF tools that would be adequate. But any of your users who read PDF files 
onscreen will expect at least some interactivity to make the document easier to 
navigate and use.
 
The Nitro PDF website describes their tool as being capable of preserving 
interactive features from Microsoft Office applications, but they make no such 
claim regarding any other applications from any other vendors.
 
Fred Ridder
 

> From: techs...@vibrantlivingministries.org
> To: framers@lists.frameusers.com
> Subject: RE: FW: Responses to Can't get a pdf file from FM 10
> Date: Sun, 14 Aug 2011 15:38:39 -0700
> 
> Thanks Art, I appreciate your response. I feel curious ... have you
> seriously tried to work on a day-in, day-out basis with any of these other
> products? I'm not in an environment where I would stress them in such a way,
> so I cannot respond from my own experience. However, my reading on the most
> recent releases of some of these products (Nuance and Nitro in particular)
> at least suggests that they are rivaling and even surpassing Acrobat itself
> these days.
> 
> Best,
> Elchanan
> 
> -Original Message-
> From: Art Campbell [mailto:art.campb...@gmail.com] 
> Sent: Sunday, August 14, 2011 3:21 PM
> To: VLM TechSubs
> Cc: framers@lists.frameusers.com
> Subject: Re: FW: Responses to Can't get a pdf file from FM 10
> 
> My $.02 would be because Adobe 1.) Builds features into its PDF generators
> that no one else does, that allow expanded PDF file capability and 2.) Frame
> and Acrobat can be pretty tightly integrated; no other PDF tools let you do
> as much -- for instance, moving comments back and forth during an edit
> cycle.
> 
> So long run if you use the tools every day and for high end work...
> Acrobat tends to give you mroe bang for the buck.
> 
> Art
> 
> 
> Art Campbell
>   art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent and
> a redheaded girl." -- Richard Thompson
>   No disclaimers apply.
>DoD 358
> 
> I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
> 
> 
> 
> On Sun, Aug 14, 2011 at 3:18 PM, VLM TechSubs
>  wrote:
> > I don't mean to seem disrespectful toward anyone, but with 
> > alternatives available, why are people seemingly so committed to 
> > "getting Acrobat to work"? Why not just use a different tool that DOES 
> > work, such as Nitro, Nuance's PDF Creator, a couple of free variants, etc.
> >
> > Or is this inquiry fatally flawed for some reason I am missing?
> >
> > Best to all,
> > Elchanan
> >
> > -Original Message-
> > From: framers-boun...@lists

Re: Responses to Can't get a pdf file from FM 10

2011-08-15 Thread Stuart Rogers 

On 13/08/2011 4:16 PM, Cal Callahan wrote:

It's a company computer, so don't know what patches have been installed,
how I would know if they had been installed, or if I can install the
HotFix for Postscript printers. (Do I need this when I'm just trying to
save a file as pdf?)


You said you're on Win 7, so you don't need the postscript patch; it 
appears to apply only to Vista and earlier.

http://support.microsoft.com/kb/952909
http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=952909&kbln=en-us

In XP, to learn what patches have been applied, you open Control Panel, 
then Add or Remove Programs; select the Show Updates checkbox, go for 
coffee, come back and examine the list to find the KB number associated 
with the patch.  The list of OS patches is not searchable AFAIK, but it 
is in order -- random order -- in typically helpful Microsoft manner.


I would expect Win 7 to have a similarly cumbersome way to find out 
what's been done to it...


best,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

More re responses to can't get a pdf file from FM 10

2011-08-14 Thread Cal Callahan 
Mike Wickham wrote:

Two wild stabs at your problem:

1. I recall a time when I was getting no PDF generation. It turned out
that in File> Preferences> General, I had Cross-Platform File Naming set
to Macintosh on a Windows computer, and my file name was one character
too long for the Mac 31-character (or whatever) limit. FM actually let
me go through something like four dialog boxes toward creating the PDF,
but gave me no clue while it was failing.
2. I also had problems with Acrobat X on Windows 7 64-bit. I was getting
no PDFs. It turned out that Acrobat updates, both 10.0.1 and 10.0.2 were
trashing the port setting for the Adobe PDF printer and setting it to
COM1:! It was necessary to delete Adobe PDF printer and do a repair
install to fix the issue.

Hmmm. Thanks, Mike. I will definitely check out those possibilities,
especially since, whenever I print fron FM (or try to print to pdF), I get a
notice that "Your font information has changed." The file still prints fine
from FM, but maybe that's a clue to one of the situations you mention.

cal
-- next part --
An HTML attachment was scrubbed...
URL:

More re responses to can't get a pdf file from FM 10

2011-08-15 Thread Helen Borrie 
At 11:02 AM 15/08/2011, Cal Callahan wrote:
> 
>Hmmm. Thanks, Mike. I will definitely check out those possibilities, 
>especially since, whenever I print fron FM (or try to print to pdF), I get a 
>notice that "Your font information has changed." The file still prints fine 
>from FM, but maybe that's a clue to one of the situations you mention.

I had that error with FM8.  Finally I cured it by adding Adobe's font folder to 
my system path - in my case, C:\Program Files\Adobe\Acrobat 8.0\Resource\Font.  
Actually, I think I picked up that tip from someone on this list. ;-) However, 
whilst I had that error, it wasn't preventing the creation of my .ps files, 
which is the route I take for producing PDFs.  (It's the only way I have found 
to get bookmarks and proper cross-ref linkages.)

Helen

More re responses to can't get a pdf file from FM 10

2011-08-14 Thread Fred Ridder 

Cal Callahan wrote:



> Hmmm. Thanks, Mike. I will definitely check out those possibilities, 
> especially 
> since, whenever I print fron FM (or try to print to pdF), I get a notice that 
> "Your font information has changed." The file still prints fine from FM, but 
> maybe that's a clue to one of the situations you mention.

This message has nothing to do with the problem you describe. You will get this 
message whenever you change to a different printer driver because FrameMaker 
relies on the Windows printer driver to provide it with the "font metrics"--the 
precise dimensions of each glyph in your document. In all versions of 
FrameMaker from 8.0 onward, the default printer driver is the "Adobe PDF" 
virtual printer, on the valid assumption that most users will want to produce a 
PDF file as their primary deliverable output. If you print a hard copy directly 
(rather than producing a PDF and printing *that* file), you will necessarily 
change to a different printer driver, and FrameMaker will warn you that the 
font information has changed. 

I can hear you wondering why in the world a minor change in font metric 
information matters to you. It matters because the subtle difference in 
dimensions of individual glyphs can add up to enough of a difference to make 
certain lines of text to break one word earlier or later, or to cause a line 
break inside a table. The change in line breaks can potentially make the 
paragraph a line longer (or shorter), and that can make the page breaks change, 
and that can make the page count and the page numbers in the TOC and index be 
wrong.

FrameMaker is not alone in being affected this way. Most other word processors 
(including MS Word) are affected in exactly the same way. The difference is 
that other tools don't bother to warn you that anything changed. Word has 
always been notorious for having instabilities in its pagination, and at least 
some of that behavior is attributable to printer driver changes.

-Fred Ridder  
-- next part --
An HTML attachment was scrubbed...
URL:

More re responses to can't get a pdf file from FM 10

2011-08-14 Thread Cal Callahan 
The positive side of my problem is that I'm getting some really good info.
Your input, Fred, is illuminating and explains a previously inexplicable
behavior of Word I've noticed on occasion.

On Sun, Aug 14, 2011 at 5:30 PM, Fred Ridder  wrote:

>  Cal Callahan wrote:
>
>  > Hmmm. Thanks, Mike. I will definitely check out those possibilities,
> especially
> > since, whenever I print fron FM (or try to print to pdF), I get a notice
> that
> > "Your font information has changed." The file still prints fine from FM,
> but
> > maybe that's a clue to one of the situations you mention.
>
> This message has nothing to do with the problem you describe. You will get
> this message whenever you change to a different printer driver because
> FrameMaker relies on the Windows printer driver to provide it with the "font
> metrics"--the precise dimensions of each glyph in your document. In all
> versions of FrameMaker from 8.0 onward, the default printer driver is the
> "Adobe PDF" virtual printer, on the valid assumption that most users will
> want to produce a PDF file as their primary deliverable output. If you print
> a hard copy directly (rather than producing a PDF and printing *that* file),
> you will necessarily change to a different printer driver, and FrameMaker
> will warn you that the font information has changed.
>
> I can hear you wondering why in the world a minor change in font metric
> information matters to you. It matters because the subtle difference in
> dimensions of individual glyphs can add up to enough of a difference to make
> certain lines of text to break one word earlier or later, or to cause a line
> break inside a table. The change in line breaks can potentially make the
> paragraph a line longer (or shorter), and that can make the page breaks
> change, and that can make the page count and the page numbers in the TOC and
> index be wrong.
>
> FrameMaker is not alone in being affected this way. Most other word
> processors (including MS Word) are affected in exactly the same way. The
> difference is that other tools don't bother to warn you that anything
> changed. Word has always been notorious for having instabilities in its
> pagination, and at least some of that behavior is attributable to printer
> driver changes.
>
> -Fred Ridder
>
-- next part --
An HTML attachment was scrubbed...
URL:

More re responses to can't get a pdf file from FM 10

2011-08-14 Thread Cal Callahan 
Mike Wickham wrote:

Two wild stabs at your problem:

1. I recall a time when I was getting no PDF generation. It turned out
that in File> Preferences> General, I had Cross-Platform File Naming set
to Macintosh on a Windows computer, and my file name was one character
too long for the Mac 31-character (or whatever) limit. FM actually let
me go through something like four dialog boxes toward creating the PDF,
but gave me no clue while it was failing.
2. I also had problems with Acrobat X on Windows 7 64-bit. I was getting
no PDFs. It turned out that Acrobat updates, both 10.0.1 and 10.0.2 were
trashing the port setting for the Adobe PDF printer and setting it to
COM1:! It was necessary to delete Adobe PDF printer and do a repair
install to fix the issue.

Hmmm. Thanks, Mike. I will definitely check out those possibilities,
especially since, whenever I print fron FM (or try to print to pdF), I get a
notice that "Your font information has changed." The file still prints fine
from FM, but maybe that's a clue to one of the situations you mention.

cal
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: More re responses to can't get a pdf file from FM 10

2011-08-14 Thread Helen Borrie 
At 11:02 AM 15/08/2011, Cal Callahan wrote:
> 
>Hmmm. Thanks, Mike. I will definitely check out those possibilities, 
>especially since, whenever I print fron FM (or try to print to pdF), I get a 
>notice that "Your font information has changed." The file still prints fine 
>from FM, but maybe that's a clue to one of the situations you mention.

I had that error with FM8.  Finally I cured it by adding Adobe's font folder to 
my system path - in my case, C:\Program Files\Adobe\Acrobat 8.0\Resource\Font.  
Actually, I think I picked up that tip from someone on this list. ;-) However, 
whilst I had that error, it wasn't preventing the creation of my .ps files, 
which is the route I take for producing PDFs.  (It's the only way I have found 
to get bookmarks and proper cross-ref linkages.)

Helen

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

RE: More re responses to can't get a pdf file from FM 10

2011-08-14 Thread Fred Ridder 

Cal Callahan wrote:
 


> Hmmm. Thanks, Mike. I will definitely check out those possibilities, 
> especially 
> since, whenever I print fron FM (or try to print to pdF), I get a notice that 
> "Your font information has changed." The file still prints fine from FM, but 
> maybe that's a clue to one of the situations you mention.
 
This message has nothing to do with the problem you describe. You will get this 
message whenever you change to a different printer driver because FrameMaker 
relies on the Windows printer driver to provide it with the "font metrics"--the 
precise dimensions of each glyph in your document. In all versions of 
FrameMaker from 8.0 onward, the default printer driver is the "Adobe PDF" 
virtual printer, on the valid assumption that most users will want to produce a 
PDF file as their primary deliverable output. If you print a hard copy directly 
(rather than producing a PDF and printing *that* file), you will necessarily 
change to a different printer driver, and FrameMaker will warn you that the 
font information has changed. 
 
I can hear you wondering why in the world a minor change in font metric 
information matters to you. It matters because the subtle difference in 
dimensions of individual glyphs can add up to enough of a difference to make 
certain lines of text to break one word earlier or later, or to cause a line 
break inside a table. The change in line breaks can potentially make the 
paragraph a line longer (or shorter), and that can make the page breaks change, 
and that can make the page count and the page numbers in the TOC and index be 
wrong.
 
FrameMaker is not alone in being affected this way. Most other word processors 
(including MS Word) are affected in exactly the same way. The difference is 
that other tools don't bother to warn you that anything changed. Word has 
always been notorious for having instabilities in its pagination, and at least 
some of that behavior is attributable to printer driver changes.
 
-Fred Ridder  ___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Re: More re responses to can't get a pdf file from FM 10

2011-08-14 Thread Cal Callahan 
The positive side of my problem is that I'm getting some really good info.
Your input, Fred, is illuminating and explains a previously inexplicable
behavior of Word I've noticed on occasion.

On Sun, Aug 14, 2011 at 5:30 PM, Fred Ridder  wrote:

>  Cal Callahan wrote:
>
>  > Hmmm. Thanks, Mike. I will definitely check out those possibilities,
> especially
> > since, whenever I print fron FM (or try to print to pdF), I get a notice
> that
> > "Your font information has changed." The file still prints fine from FM,
> but
> > maybe that's a clue to one of the situations you mention.
>
> This message has nothing to do with the problem you describe. You will get
> this message whenever you change to a different printer driver because
> FrameMaker relies on the Windows printer driver to provide it with the "font
> metrics"--the precise dimensions of each glyph in your document. In all
> versions of FrameMaker from 8.0 onward, the default printer driver is the
> "Adobe PDF" virtual printer, on the valid assumption that most users will
> want to produce a PDF file as their primary deliverable output. If you print
> a hard copy directly (rather than producing a PDF and printing *that* file),
> you will necessarily change to a different printer driver, and FrameMaker
> will warn you that the font information has changed.
>
> I can hear you wondering why in the world a minor change in font metric
> information matters to you. It matters because the subtle difference in
> dimensions of individual glyphs can add up to enough of a difference to make
> certain lines of text to break one word earlier or later, or to cause a line
> break inside a table. The change in line breaks can potentially make the
> paragraph a line longer (or shorter), and that can make the page breaks
> change, and that can make the page count and the page numbers in the TOC and
> index be wrong.
>
> FrameMaker is not alone in being affected this way. Most other word
> processors (including MS Word) are affected in exactly the same way. The
> difference is that other tools don't bother to warn you that anything
> changed. Word has always been notorious for having instabilities in its
> pagination, and at least some of that behavior is attributable to printer
> driver changes.
>
> -Fred Ridder
>
___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.