Re: warranties

2003-07-22 Thread Steve Kidd
On Monday, July 21, 2003, at 12:27 PM, Thomas Ethen wrote:

I reset mine quite often and it is still there!
As is mine. (Pismo 500.)
on 7/21/03 11:39, Bruce Johnson at [EMAIL PROTECTED] wrote:

Thomas Ethen wrote:

The serial number is also in System Profiler!


Only if the PRAM has never been reset.


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Re: warranties

2003-07-22 Thread Bill Grady
 System Profiler shows my sn as not applicable and I have reset my
 pram many times (Wallstreet 266, os 9.2.1).  Just FYI,

I had the exact same issue with my 233mhz Wallstreet in every OS from 8.1
through 9.1! I'm fairly sure I was using the original HD, too.

Bill Grady
http://billgrady.com/


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Re: warranties

2003-07-21 Thread Bruce Johnson
Thomas Ethen wrote:

The serial number is also in System Profiler!


Only if the PRAM has never been reset.

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College of Pharmacy
Information Technology Group
Institutions do not have opinions, merely customs



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Re: warranties

2003-07-21 Thread K.


Bruce Johnson wrote:

 Thomas Ethen wrote:

  The serial number is also in System Profiler!

 Only if the PRAM has never been reset.

 --
 Bruce Johnson
 University of Arizona
 College of Pharmacy
 Information Technology Group

 Institutions do not have opinions, merely customs

Wait ONE... My imac se400 and pismo 400 have been had the PRAM reset too
many times to count and the serial # shows up in the profiler under  the
last info blockProduction Information..
Regards,
Mike K


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Re: warranties

2003-07-21 Thread Bruce Johnson
K. wrote:

Bruce Johnson wrote:


Thomas Ethen wrote:


The serial number is also in System Profiler!
Only if the PRAM has never been reset.

--
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group
Institutions do not have opinions, merely customs


Wait ONE... My imac se400 and pismo 400 have been had the PRAM reset too
many times to count and the serial # shows up in the profiler under  the
last info blockProduction Information..
Regards,
Mike K
Ok, then *some* systems will no longer show the serial number in the 
system profiler when the PRAM has been reset.

--
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group
Institutions do not have opinions, merely customs



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Re: warranties

2003-07-21 Thread Thomas Ethen
I reset mine quite often and it is still there!

on 7/21/03 11:39, Bruce Johnson at [EMAIL PROTECTED] wrote:

 Thomas Ethen wrote:
 
 The serial number is also in System Profiler!
 
 
 Only if the PRAM has never been reset.
 


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Re: warranties

2003-07-21 Thread John Slavin
I think you loose it after you've replaced the hard drive.  Don't know 
about the PRAM.

On Monday, July 21, 2003, at 02:27  PM, Thomas Ethen wrote:

I reset mine quite often and it is still there!

on 7/21/03 11:39, Bruce Johnson at [EMAIL PROTECTED] wrote:

Thomas Ethen wrote:

The serial number is also in System Profiler!


Only if the PRAM has never been reset.


John Slavin
Kirksville, MO
[EMAIL PROTECTED]
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Re: warranties

2003-07-21 Thread Jeremy Derr
On Monday, July 21, 2003, at 12:12 PM, Bruce Johnson wrote:

K. wrote:

Bruce Johnson wrote:
Thomas Ethen wrote:

The serial number is also in System Profiler!
Only if the PRAM has never been reset.
Wait ONE... My imac se400 and pismo 400 have been had the PRAM reset 
too
many times to count and the serial # shows up in the profiler under  
the
last info blockProduction Information..
Regards,
Mike K
Ok, then *some* systems will no longer show the serial number in the 
system profiler when the PRAM has been reset.
there's not a single mac model that stores the SN in PRAM. there are 
two possibilities - older models store it in the boot sector of the 
hard drive. others have it encoded in the logic board ROM.

so... on some models, zero-all-data and/or replacing the hard drive 
will destroy the stored s/n.

on all recent vintage macs, replacing the logic board is the only way 
to erase this info.

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MAC PBK Re: warranties

2003-07-21 Thread James G (Jim) Hardwick
20030721

System Profiler shows my sn as not applicable and I have reset my 
pram many times (Wallstreet 266, os 9.2.1).  Just FYI,

J
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warranties

2003-07-18 Thread Michel Treisman
Hi!

I have been offered a new and unused Titanium powerbook which the 
seller says he recently obtained from an Apple employee at Cupertino.  
But there is no proof of purchase with the machine.

Without proof of purchase would I have no warranty, if there is a major 
failure of some sort in the first year? I thought one could tell the 
age from the serial number. Would that be sufficient for a warranty?

Does anyone know the answers?

Mike





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Re: warranties

2003-07-18 Thread Kurt Appling
re; the serial number should prove its not stolen,therefor warranty 
registration should not be a problem if less than a year,or if you are 
purchaseing the extended care yourself,alot of used machines probably 
dont have original recipt,just check thats its clean numbers

On Friday, July 18, 2003, at 04:40 AM, Michel Treisman wrote:

Hi!

I have been offered a new and unused Titanium powerbook which the 
seller says he recently obtained from an Apple employee at Cupertino.  
But there is no proof of purchase with the machine.

Without proof of purchase would I have no warranty, if there is a 
major failure of some sort in the first year? I thought one could tell 
the age from the serial number. Would that be sufficient for a 
warranty?

Does anyone know the answers?

Mike


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Re: warranties

2003-07-18 Thread Bruce Mitchell
Where do you go with the serial number to find out if it is stolen or not??


on 7/18/03 6:29 AM, Kurt Appling at [EMAIL PROTECTED] wrote:

 re; the serial number should prove its not stolen,therefor warranty
 registration should not be a problem if less than a year,or if you are
 purchaseing the extended care yourself,alot of used machines probably
 dont have original recipt,just check thats its clean numbers
 
 
 On Friday, July 18, 2003, at 04:40 AM, Michel Treisman wrote:
 
 Hi!
 
 I have been offered a new and unused Titanium powerbook which the
 seller says he recently obtained from an Apple employee at Cupertino.
 But there is no proof of purchase with the machine.
 
 Without proof of purchase would I have no warranty, if there is a
 major failure of some sort in the first year? I thought one could tell
 the age from the serial number. Would that be sufficient for a
 warranty?
 
 Does anyone know the answers?
 
 Mike
 


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Re: warranties

2003-07-18 Thread Thomas Ethen
I would be suspect that the powerbook is stolen and that would quite
possibly eliminate any possibility of warranty work from Apple!

Tom

on 7/18/03 3:40, Michel Treisman at [EMAIL PROTECTED] wrote:

 Hi!
 
 I have been offered a new and unused Titanium powerbook which the
 seller says he recently obtained from an Apple employee at Cupertino.
 But there is no proof of purchase with the machine.
 
 Without proof of purchase would I have no warranty, if there is a major
 failure of some sort in the first year? I thought one could tell the
 age from the serial number. Would that be sufficient for a warranty?
 
 Does anyone know the answers?
 
 Mike
 
 
 
 


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Re: warranties

2003-07-18 Thread Illovox Media
on 7/18/03 6:36 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:

 Where do you go with the serial number to find out if it is stolen or not??

cops


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Re: warranties

2003-07-18 Thread Joaquim Carvalho
Which cops? This is a global world, a Powerbook can be stolen in New
York and sold as new in Paris. Isn't there a global registration of
stolen Powerbooks?
Joaquim

On Fri, 2003-07-18 at 19:06, Illovox Media wrote:
 on 7/18/03 6:36 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:
 
  Where do you go with the serial number to find out if it is stolen or not??
 
 cops
 


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Re: warranties

2003-07-18 Thread Illovox Media
on 7/18/03 11:17 AM, Joaquim Carvalho at [EMAIL PROTECTED] wrote:

 Which cops? This is a global world, a Powerbook can be stolen in New
 York and sold as new in Paris. Isn't there a global registration of
 stolen Powerbooks?
 Joaquim
 
 On Fri, 2003-07-18 at 19:06, Illovox Media wrote:
 on 7/18/03 6:36 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:
 
 Where do you go with the serial number to find out if it is stolen or not??
 
 cops
 
 

I was referring to the states.  The EU should have something, no?


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Re: warranties

2003-07-18 Thread Bruce Mitchell
on 7/18/03 11:48 AM, Illovox Media at [EMAIL PROTECTED] wrote:

 on 7/18/03 11:17 AM, Joaquim Carvalho at [EMAIL PROTECTED] wrote:
 
 Which cops? This is a global world, a Powerbook can be stolen in New
 York and sold as new in Paris. Isn't there a global registration of
 stolen Powerbooks?
 Joaquim
 
 On Fri, 2003-07-18 at 19:06, Illovox Media wrote:
 on 7/18/03 6:36 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:
 
 Where do you go with the serial number to find out if it is stolen or not??
 
 cops
 
 
 
 I was referring to the states.  The EU should have something, no?
 
Even in the states there is no national registration of stolen product
serial numbers. It is still pretty much local.


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Re: warranties

2003-07-18 Thread Joaquim Carvalho
On Fri, 2003-07-18 at 19:48, Illovox Media wrote:
 on 7/18/03 11:17 AM, Joaquim Carvalho at [EMAIL PROTECTED] wrote:
 
  Which cops? This is a global world, a Powerbook can be stolen in New
  York and sold as new in Paris. Isn't there a global registration of
  stolen Powerbooks?
  Joaquim
  
  On Fri, 2003-07-18 at 19:06, Illovox Media wrote:
  on 7/18/03 6:36 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:
  
  Where do you go with the serial number to find out if it is stolen or not??
  
  cops
  
  
 
 I was referring to the states.  The EU should have something, no?

Yeah but if someone steals a Powerbook in Rome and sells it to you in LA
do you think the US cops will know?
Joaquim


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Re: warranties

2003-07-18 Thread Illovox Media
on 7/18/03 11:52 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:

 on 7/18/03 11:48 AM, Illovox Media at [EMAIL PROTECTED] wrote:
 
 on 7/18/03 11:17 AM, Joaquim Carvalho at [EMAIL PROTECTED] wrote:
 
 Which cops? This is a global world, a Powerbook can be stolen in New
 York and sold as new in Paris. Isn't there a global registration of
 stolen Powerbooks?
 Joaquim
 
 On Fri, 2003-07-18 at 19:06, Illovox Media wrote:
 on 7/18/03 6:36 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:
 
 Where do you go with the serial number to find out if it is stolen or
 not??
 
 cops
 
 
 
 I was referring to the states.  The EU should have something, no?
 
 Even in the states there is no national registration of stolen product
 serial numbers. It is still pretty much local.
 

Not so.  I just went through a situation.  Unit stolen in CA checked from
Seattle.


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Re: warranties

2003-07-18 Thread Bruce Mitchell
on 7/18/03 11:55 AM, Illovox Media at [EMAIL PROTECTED] wrote:

 on 7/18/03 11:52 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:
 
 on 7/18/03 11:48 AM, Illovox Media at [EMAIL PROTECTED] wrote:
 
 on 7/18/03 11:17 AM, Joaquim Carvalho at [EMAIL PROTECTED] wrote:
 
 Which cops? This is a global world, a Powerbook can be stolen in New
 York and sold as new in Paris. Isn't there a global registration of
 stolen Powerbooks?
 Joaquim
 
 On Fri, 2003-07-18 at 19:06, Illovox Media wrote:
 on 7/18/03 6:36 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:
 
 Where do you go with the serial number to find out if it is stolen or
 not??
 
 cops
 
 
 
 I was referring to the states.  The EU should have something, no?
 
 Even in the states there is no national registration of stolen product
 serial numbers. It is still pretty much local.
 
 
 Not so.  I just went through a situation.  Unit stolen in CA checked from
 Seattle.
 
Really. Can you provide a URL or phone number or other means of accessing
such a system? 

I ask because before posting my earlier respons I double-checked with the
local police department and they advised there is no national serial number
registration system available to the public.


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Re: warranties

2003-07-18 Thread Illovox Media
on 7/18/03 11:54 AM, Joaquim Carvalho at [EMAIL PROTECTED] wrote:

 
 Yeah but if someone steals a Powerbook in Rome and sells it to you in LA
 do you think the US cops will know?
 Joaquim

in the states, only in the states is what I was referring to


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Re: warranties

2003-07-18 Thread Illovox Media

 Not so.  I just went through a situation.  Unit stolen in CA checked from
 Seattle.
 
 Really. Can you provide a URL or phone number or other means of accessing
 such a system? 
 
 I ask because before posting my earlier respons I double-checked with the
 local police department and they advised there is no national serial number
 registration system available to the public.

Well aren't you the assiduous devil.  Don't ask me, ask Seattle police.  And
they don't check serial numbers, they check reports of stolen items PLUS ANY
DISTINGUISHING CHARACTERISTICS.  If you marked the serial # down anywhere,
they check it against yoru report and items found.  That simple.  There is a
national data base of police reports.  that simple.  And there has been for
many many years.  Jiminey Cricket. 


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Re: warranties

2003-07-18 Thread Kurt Appling
re; I agree, the serial number should be on the case,and a call to 
local sheriffs office (here) would show a stolen property.if its clean 
you have no problem

On Friday, July 18, 2003, at 02:06 PM, Illovox Media wrote:

on 7/18/03 6:36 AM, Bruce Mitchell at [EMAIL PROTECTED] wrote:

Where do you go with the serial number to find out if it is stolen or 
not??
cops


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Re: warranties

2003-07-18 Thread Kyle Hansen
On 7/18/03 4:40 AM, Michel Treisman [EMAIL PROTECTED] Spew into the
Cybertrough:

 Hi!
 
 I have been offered a new and unused Titanium powerbook which the
 seller says he recently obtained from an Apple employee at Cupertino.
 But there is no proof of purchase with the machine.
 
 Without proof of purchase would I have no warranty, if there is a major
 failure of some sort in the first year? I thought one could tell the
 age from the serial number. Would that be sufficient for a warranty?
 
 Does anyone know the answers?

I can run the serial number (I'm an Apple Authorized Service Provider) for
you right now to tell you if it's ever been registered or if Apple has any
notes about it.  Send it to me offlist.
-- 
Kyle H. Hansen

It's Always darkest... right before it gets totally black. 


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Re: warranties

2003-07-18 Thread Thomas Ethen
The serial number is also in System Profiler!

Tom

on 7/18/03 8:16 PM, Kurt Appling at [EMAIL PROTECTED] wrote:

 re; I agree, the serial number should be on the case,and a call to
 local sheriffs office (here) would show a stolen property.if its clean
 you have no problem
 


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Re: warranties

2003-07-18 Thread Shawn Harley
Mike,

If the Titanium is a model that has been updated more than 1 year ago 
in Apple's product line, do yourself a favor and save a lot of steps by 
contacting Apple with the serial number and tell them you would like to 
register it. A co-worker bought an iBook (300mHz) from Sears on 
closeout new in the box in 2001 and didn't register it until a few 
months after purchase. A key popped off and the speaker acted up. He 
called to get warranty work performed and a proof of purchase was 
required even after he had registered it online because the product was 
well beyond the date of discontinuation. My Dad bought a G4 iMac in 
April 2003 that had been repackaged with updated software through Apple 
and sold new by Micro Center. Apple Care was purchased at the same 
time, and when we registered Apple Care over the phone, proof of 
purchase was required because of the age of the machine. In both cases 
the proof of purchase was required to validate the full warranty. Check 
that first, then worry if it is stolen.

Shawn

On Friday, July 18, 2003, at 04:40 AM, Michel Treisman wrote:

Hi!

I have been offered a new and unused Titanium powerbook which the 
seller says he recently obtained from an Apple employee at Cupertino.  
But there is no proof of purchase with the machine.

Without proof of purchase would I have no warranty, if there is a 
major failure of some sort in the first year? I thought one could tell 
the age from the serial number. Would that be sufficient for a 
warranty?

Does anyone know the answers?

Mike





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