Re: [GNC] can't create a transaction report

2022-12-01 Thread R Losey
To get the Mac Specs, go to the Apple symbol in the upper left corner, and
select "About This Mac"... There is an overview screen with information,
and you can select "System Report..." for additional information.

On Thu, Dec 1, 2022 at 7:32 PM ph hermes  wrote:

> hi david you know i'm no techie. i don't know where to find machine
> specs.
>
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Re: [GNC] can't create a transaction report

2022-12-01 Thread Adrien Monteleone
Sometimes Check & Repair can take a while, some folks have reported an 
hour or more in rare cases. It has always been a second or two for me.


-

Usually when apps close unexpectedly like that, your Mac will generate a 
Crash Report and show it on screen. (and give you the option to relaunch 
the app or give up)


Does this not happen?

If not, after such a crash, you can open Console.app and try to see if 
there are any Crash Reports for GnuCash.


If you find one (or more most likely) then open a bug report at 
bugs.gnucash.org describing the issue in as much detail as possible. 
(specific steps to reproduce the crash) Then attach the latest Crash 
Report to the bug report. One of the developers will see it and 
investigate the cause. No guarantees on how soon they'll do so, or how 
fast they can fix it, but I've been very impressed with their response 
in the past. The aren't fond of bugs. They like crashes even less.


Attaching the TraceFile might help too, as well as copy/pasting or 
attaching any output you get when running from the Terminal.app


-

And yes, Terminal is an app like a DOS screen. You can find it in 
Launchpad as Terminal.app.


Instructions for running GnuCash from the terminal can be found on the 
GnuCash wiki, as are instructions for finding the TraceFile.


-

Since you reported that it was working in one version, but you had 
problems after the update/move, be sure to note the respective versions 
and what MacOS version you were running with each.


Regards,
Adrien

On 12/1/22 7:37 PM, ph hermes wrote:

i don't know where the terminal is or how to use it. i'm assuming it's
something like the old dos screen. i'll look that up.

i clicked on check + repair all, and it blinked off and i have no idea if
it's doing anything. i've clicked on it twice now. i'll try to get a
tracefile.

i tried some other reports. if i just selected a report and left date as
this year it created the report and once up i could scroll. once i selected
the style (ie footer, technicolor) it wouldn't scroll and even when i
clicked back to default it wouldn't scroll. and when i clicked the little x
in the tab it closed down the program. tried this with several reports.


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Re: [GNC] can't create a transaction report

2022-12-01 Thread ph hermes
i don't know where the terminal is or how to use it. i'm assuming it's
something like the old dos screen. i'll look that up.

i clicked on check + repair all, and it blinked off and i have no idea if
it's doing anything. i've clicked on it twice now. i'll try to get a
tracefile.

i tried some other reports. if i just selected a report and left date as
this year it created the report and once up i could scroll. once i selected
the style (ie footer, technicolor) it wouldn't scroll and even when i
clicked back to default it wouldn't scroll. and when i clicked the little x
in the tab it closed down the program. tried this with several reports.

thank you so much.

   ph

~:~:~:~:~:~:~:~:~:~:~:~:~:~~:~:~:
writer ~:~ photographer ~:~ book designer
resident manager
paulahendricks.com


On Wed, Nov 30, 2022 at 11:37 AM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> Hmm...
>
> First, since you upgraded, if you didn't already do so, run:
>
> Actions > Check & Repair > Check & Repair All
>
> If something is off with the underlying data, it could be wrecking havoc
> with report code as that seems to be the area at issue.
>
> Run from the Terminal to see if there is any useful output, and also see
> the Wiki about obtaining a TraceFile.
>
> There may be some errors reported in either of those that could shed
> light on what's going wrong.
>
> Regards,
> Adrien
>
> On 11/30/22 9:55 AM, ph hermes wrote:
> > yes. dragged into applications. yes started from there and from dock. i
> > even added date to app file name so i could be sure i was using the
> latest
> > one.
> >
> > today, i started with my file and opened it from there. today i could
> > create a report, but when i went to look at it, i couldn't scroll and
> when
> > i tried to print it flipped me back to the options page.
> >
> > nothing else seems off on my mac, which is new this year.
> >
> > does it make any sense to simply start download again?
>
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Re: [GNC] can't create a transaction report

2022-12-01 Thread ph hermes
hi david you know i'm no techie. i don't know where to find machine
specs. i'll try to find the tracefile but i'm sure i won't understand it.

thank you so much.- ph

~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
writer ~:~ photographer ~:~ book designer
resident manager
paulahendricks.com


On Wed, Nov 30, 2022 at 11:28 AM David H  wrote:

> So just to be clear, you're running on an M1/M2 Mac - perhaps provide
> machine specs ?  Anything meaningful in the trace file -
> https://wiki.gnucash.org/wiki/Tracefile ???
>
> Cheers David H.
>
>
> On Thu, 1 Dec 2022 at 01:56, ph hermes  wrote:
>
>> yes. dragged into applications. yes started from there and from dock. i
>> even added date to app file name so i could be sure i was using the latest
>> one.
>>
>> today, i started with my file and opened it from there. today i could
>> create a report, but when i went to look at it, i couldn't scroll and when
>> i tried to print it flipped me back to the options page.
>>
>> nothing else seems off on my mac, which is new this year.
>>
>> does it make any sense to simply start download again?
>>
>> thanks everyone.
>>
>> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
>> writer ~:~ photographer ~:~ book designer
>> resident manager
>> paulahendricks.com
>>
>>
>> On Mon, Nov 28, 2022 at 10:36 AM Adrien Monteleone <
>> adrien.montele...@lusfiber.net> wrote:
>>
>> > That's normal.
>> >
>> > You are 'installing' it, correct?
>> >
>> > That is, opening the .dmg you downloaded, then dragging and dropping the
>> > GnuCash icon to your /Applications folder, then running it from
>> > /Applications or via Launchpad or your Dock. (you will likely have to
>> > open it twice, the first time is just to tell Gatekeeper the app is
>> > safe, after that it should take only one-click to launch)
>> >
>> > Since you were already using GnuCash on your Mac, I could guess you did
>> > so, but it doesn't hurt to ask and verify.
>> >
>> > Some people report weird things when trying to run it from within the
>> .dmg
>> >
>> > Regards,
>> > Adrien
>> >
>> > On 11/28/22 10:04 AM, ph hermes wrote:
>> > > yes...
>> > >
>> > > version installed: Version: 4.12
>> > > Build ID: 4.12+(2022-09-24)
>> > >
>> > > downloaded from sourceforge (via gnucash.org)
>> > >
>> > > when i opened the new downloaded gnucash file it opened up my saved
>> file
>> > > immediately. is that normal? should i have had to go find the current
>> > file?
>> >
>> > ___
>> > gnucash-user mailing list
>> > gnucash-user@gnucash.org
>> > To update your subscription preferences or to unsubscribe:
>> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> > -
>> > Please remember to CC this list on all your replies.
>> > You can do this by using Reply-To-List or Reply-All.
>> >
>> ___
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>> You can do this by using Reply-To-List or Reply-All.
>>
>
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Re: [GNC] can't create a transaction report

2022-11-30 Thread Adrien Monteleone

Do other reports work?

If so, the devs may be interested in why this one in particular doesn't.

Regards,
Adrien

On 11/30/22 9:55 AM, ph hermes wrote:

today, i started with my file and opened it from there. today i could
create a report, but when i went to look at it, i couldn't scroll and when
i tried to print it flipped me back to the options page.


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Re: [GNC] can't create a transaction report

2022-11-30 Thread Adrien Monteleone

Hmm...

First, since you upgraded, if you didn't already do so, run:

Actions > Check & Repair > Check & Repair All

If something is off with the underlying data, it could be wrecking havoc 
with report code as that seems to be the area at issue.


Run from the Terminal to see if there is any useful output, and also see 
the Wiki about obtaining a TraceFile.


There may be some errors reported in either of those that could shed 
light on what's going wrong.


Regards,
Adrien

On 11/30/22 9:55 AM, ph hermes wrote:

yes. dragged into applications. yes started from there and from dock. i
even added date to app file name so i could be sure i was using the latest
one.

today, i started with my file and opened it from there. today i could
create a report, but when i went to look at it, i couldn't scroll and when
i tried to print it flipped me back to the options page.

nothing else seems off on my mac, which is new this year.

does it make any sense to simply start download again?


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Re: [GNC] can't create a transaction report

2022-11-30 Thread David H
So just to be clear, you're running on an M1/M2 Mac - perhaps provide
machine specs ?  Anything meaningful in the trace file -
https://wiki.gnucash.org/wiki/Tracefile ???

Cheers David H.


On Thu, 1 Dec 2022 at 01:56, ph hermes  wrote:

> yes. dragged into applications. yes started from there and from dock. i
> even added date to app file name so i could be sure i was using the latest
> one.
>
> today, i started with my file and opened it from there. today i could
> create a report, but when i went to look at it, i couldn't scroll and when
> i tried to print it flipped me back to the options page.
>
> nothing else seems off on my mac, which is new this year.
>
> does it make any sense to simply start download again?
>
> thanks everyone.
>
> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> writer ~:~ photographer ~:~ book designer
> resident manager
> paulahendricks.com
>
>
> On Mon, Nov 28, 2022 at 10:36 AM Adrien Monteleone <
> adrien.montele...@lusfiber.net> wrote:
>
> > That's normal.
> >
> > You are 'installing' it, correct?
> >
> > That is, opening the .dmg you downloaded, then dragging and dropping the
> > GnuCash icon to your /Applications folder, then running it from
> > /Applications or via Launchpad or your Dock. (you will likely have to
> > open it twice, the first time is just to tell Gatekeeper the app is
> > safe, after that it should take only one-click to launch)
> >
> > Since you were already using GnuCash on your Mac, I could guess you did
> > so, but it doesn't hurt to ask and verify.
> >
> > Some people report weird things when trying to run it from within the
> .dmg
> >
> > Regards,
> > Adrien
> >
> > On 11/28/22 10:04 AM, ph hermes wrote:
> > > yes...
> > >
> > > version installed: Version: 4.12
> > > Build ID: 4.12+(2022-09-24)
> > >
> > > downloaded from sourceforge (via gnucash.org)
> > >
> > > when i opened the new downloaded gnucash file it opened up my saved
> file
> > > immediately. is that normal? should i have had to go find the current
> > file?
> >
> > ___
> > gnucash-user mailing list
> > gnucash-user@gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > -
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
> >
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Re: [GNC] can't create a transaction report

2022-11-30 Thread ph hermes
yes. dragged into applications. yes started from there and from dock. i
even added date to app file name so i could be sure i was using the latest
one.

today, i started with my file and opened it from there. today i could
create a report, but when i went to look at it, i couldn't scroll and when
i tried to print it flipped me back to the options page.

nothing else seems off on my mac, which is new this year.

does it make any sense to simply start download again?

thanks everyone.

~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
writer ~:~ photographer ~:~ book designer
resident manager
paulahendricks.com


On Mon, Nov 28, 2022 at 10:36 AM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> That's normal.
>
> You are 'installing' it, correct?
>
> That is, opening the .dmg you downloaded, then dragging and dropping the
> GnuCash icon to your /Applications folder, then running it from
> /Applications or via Launchpad or your Dock. (you will likely have to
> open it twice, the first time is just to tell Gatekeeper the app is
> safe, after that it should take only one-click to launch)
>
> Since you were already using GnuCash on your Mac, I could guess you did
> so, but it doesn't hurt to ask and verify.
>
> Some people report weird things when trying to run it from within the .dmg
>
> Regards,
> Adrien
>
> On 11/28/22 10:04 AM, ph hermes wrote:
> > yes...
> >
> > version installed: Version: 4.12
> > Build ID: 4.12+(2022-09-24)
> >
> > downloaded from sourceforge (via gnucash.org)
> >
> > when i opened the new downloaded gnucash file it opened up my saved file
> > immediately. is that normal? should i have had to go find the current
> file?
>
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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Re: [GNC] can't create a transaction report

2022-11-28 Thread David Carlson
I think these numbering conventions have been in place almost as long as
Microsoft has used local time for time stamps in MS-DOS.  I think they
should not be abandoned until the respective media are abandoned.

On Mon, Nov 28, 2022 at 4:32 PM William Prescott 
wrote:

> While I agree that 4.01, 4.02, ... 4.10, 4.11, 4.12 would be more
> rational, in fact  it is traditional or at least extremely common in
> version numbering to use: 4.1, 4.2,... 4.9, 4.10, 4.11, 4.12 etc.
>
> In fact, 4.01 would have different implications about the nature of the
> release than 4.1. 4.01 would likely be a bug fix on 4.0 rather than a new
> release with more major changes.
>
> Will
>
> On Nov 28, 2022, at 15:18, R Losey  wrote:
>
> This brings up a good point; perhaps GnuCash should always use two-digit
> numbering; instead of 4.1, 4.2,... 4.9, 4.10, 4.11, use
>
> 4.01, 4.02,... and so on.
>
> That way, people won't confuse 4.1 and 4.10 (or think that 4.2 is newer
> than 4.12 because 4.2 is a bigger number than 4.12).
>
>
>
> On Sun, Nov 27, 2022 at 7:14 PM ph hermes  wrote:
>
> > i looked on the apple store and there was no gnu cash. i thought 4.2 was
> > more recent than 4.12...
> >
> > but i'll try that anyway.
> >
> > thanks.
> >
> >   ph
> >
> > ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> > writer ~:~ photographer ~:~ book designer
> > resident manager
> > paulahendricks.com
> >
> >
> > On Sun, Nov 27, 2022 at 1:01 PM David H  wrote:
> >
> >> Why don't you install 4.12 which was released recently - lots of fixes
> > and
> >> improvements since 4.2 
> >>
> >> Cheers David H.
> >>
> >>
> >> On Mon, 28 Nov 2022 at 06:34, ph hermes 
> wrote:
> >>
> >>> hi all
> >>>
> >>> i'm using gnu cash 4.2 on  my mac ventura 13.0, and can't create a
> >>> transaction report (which i've done many times before today).
> >>>
> >>> i'm trying to create a report for 2021.
> >>>
> >>> i start the process (reports, transaction reports) then go into options
> > to
> >>> select accounts, type of report, date etc.). when i hit any of those
> >>> options the transaction blinks out. or it takes 1 selection but not
> all.
> >>> and the general accounts page option disappears too.
> >>>
> >>> i've tried quitting gnucash, starting over (it opens with bad
> > transaction
> >>> report options rather than accounts).
> >>>
> >>> i've tried restarting my mac and completing shutting it down and
> > starting
> >>> over.
> >>>
> >>> what am i missing? any help appreciated.
> >>>
> >>> thanks.
> >>>
> >>>ph
> >>>
> >>> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> >>> writer ~:~ photographer ~:~ book designer
> >>> resident manager
> >>> paulahendricks.com
> >>> ___
> >>> gnucash-user mailing list
> >>> gnucash-user@gnucash.org
> >>> To update your subscription preferences or to unsubscribe:
> >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> >>> -
> >>> Please remember to CC this list on all your replies.
> >>> You can do this by using Reply-To-List or Reply-All.
> >>>
> >>
> > ___
> > gnucash-user mailing list
> > gnucash-user@gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > -
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
> >
>
>
> --
> _
> Richard Losey
> rlo...@gmail.com
> Micah 6:8
> ___
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-- 
David Carlson
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Re: [GNC] can't create a transaction report

2022-11-28 Thread William Prescott
While I agree that 4.01, 4.02, ... 4.10, 4.11, 4.12 would be more rational, in 
fact  it is traditional or at least extremely common in version numbering to 
use: 4.1, 4.2,... 4.9, 4.10, 4.11, 4.12 etc.

In fact, 4.01 would have different implications about the nature of the release 
than 4.1. 4.01 would likely be a bug fix on 4.0 rather than a new release with 
more major changes.

Will

On Nov 28, 2022, at 15:18, R Losey  wrote:

This brings up a good point; perhaps GnuCash should always use two-digit
numbering; instead of 4.1, 4.2,... 4.9, 4.10, 4.11, use

4.01, 4.02,... and so on.

That way, people won't confuse 4.1 and 4.10 (or think that 4.2 is newer
than 4.12 because 4.2 is a bigger number than 4.12).



On Sun, Nov 27, 2022 at 7:14 PM ph hermes  wrote:

> i looked on the apple store and there was no gnu cash. i thought 4.2 was
> more recent than 4.12...
> 
> but i'll try that anyway.
> 
> thanks.
> 
>   ph
> 
> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> writer ~:~ photographer ~:~ book designer
> resident manager
> paulahendricks.com
> 
> 
> On Sun, Nov 27, 2022 at 1:01 PM David H  wrote:
> 
>> Why don't you install 4.12 which was released recently - lots of fixes
> and
>> improvements since 4.2 
>> 
>> Cheers David H.
>> 
>> 
>> On Mon, 28 Nov 2022 at 06:34, ph hermes  wrote:
>> 
>>> hi all
>>> 
>>> i'm using gnu cash 4.2 on  my mac ventura 13.0, and can't create a
>>> transaction report (which i've done many times before today).
>>> 
>>> i'm trying to create a report for 2021.
>>> 
>>> i start the process (reports, transaction reports) then go into options
> to
>>> select accounts, type of report, date etc.). when i hit any of those
>>> options the transaction blinks out. or it takes 1 selection but not all.
>>> and the general accounts page option disappears too.
>>> 
>>> i've tried quitting gnucash, starting over (it opens with bad
> transaction
>>> report options rather than accounts).
>>> 
>>> i've tried restarting my mac and completing shutting it down and
> starting
>>> over.
>>> 
>>> what am i missing? any help appreciated.
>>> 
>>> thanks.
>>> 
>>>ph
>>> 
>>> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
>>> writer ~:~ photographer ~:~ book designer
>>> resident manager
>>> paulahendricks.com
>>> ___
>>> gnucash-user mailing list
>>> gnucash-user@gnucash.org
>>> To update your subscription preferences or to unsubscribe:
>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>> -
>>> Please remember to CC this list on all your replies.
>>> You can do this by using Reply-To-List or Reply-All.
>>> 
>> 
> ___
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-- 
_
Richard Losey
rlo...@gmail.com
Micah 6:8
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Re: [GNC] can't create a transaction report

2022-11-28 Thread R Losey
This brings up a good point; perhaps GnuCash should always use two-digit
numbering; instead of 4.1, 4.2,... 4.9, 4.10, 4.11, use

4.01, 4.02,... and so on.

That way, people won't confuse 4.1 and 4.10 (or think that 4.2 is newer
than 4.12 because 4.2 is a bigger number than 4.12).



On Sun, Nov 27, 2022 at 7:14 PM ph hermes  wrote:

> i looked on the apple store and there was no gnu cash. i thought 4.2 was
> more recent than 4.12...
>
> but i'll try that anyway.
>
> thanks.
>
>ph
>
> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> writer ~:~ photographer ~:~ book designer
> resident manager
> paulahendricks.com
>
>
> On Sun, Nov 27, 2022 at 1:01 PM David H  wrote:
>
> > Why don't you install 4.12 which was released recently - lots of fixes
> and
> > improvements since 4.2 
> >
> > Cheers David H.
> >
> >
> > On Mon, 28 Nov 2022 at 06:34, ph hermes  wrote:
> >
> >> hi all
> >>
> >> i'm using gnu cash 4.2 on  my mac ventura 13.0, and can't create a
> >> transaction report (which i've done many times before today).
> >>
> >> i'm trying to create a report for 2021.
> >>
> >> i start the process (reports, transaction reports) then go into options
> to
> >> select accounts, type of report, date etc.). when i hit any of those
> >> options the transaction blinks out. or it takes 1 selection but not all.
> >> and the general accounts page option disappears too.
> >>
> >> i've tried quitting gnucash, starting over (it opens with bad
> transaction
> >> report options rather than accounts).
> >>
> >> i've tried restarting my mac and completing shutting it down and
> starting
> >> over.
> >>
> >> what am i missing? any help appreciated.
> >>
> >> thanks.
> >>
> >> ph
> >>
> >> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> >> writer ~:~ photographer ~:~ book designer
> >> resident manager
> >> paulahendricks.com
> >> ___
> >> gnucash-user mailing list
> >> gnucash-user@gnucash.org
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> >>
> >
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-- 
_
Richard Losey
rlo...@gmail.com
Micah 6:8
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Re: [GNC] can't create a transaction report

2022-11-28 Thread Adrien Monteleone

That's normal.

You are 'installing' it, correct?

That is, opening the .dmg you downloaded, then dragging and dropping the 
GnuCash icon to your /Applications folder, then running it from 
/Applications or via Launchpad or your Dock. (you will likely have to 
open it twice, the first time is just to tell Gatekeeper the app is 
safe, after that it should take only one-click to launch)


Since you were already using GnuCash on your Mac, I could guess you did 
so, but it doesn't hurt to ask and verify.


Some people report weird things when trying to run it from within the .dmg

Regards,
Adrien

On 11/28/22 10:04 AM, ph hermes wrote:

yes...

version installed: Version: 4.12
Build ID: 4.12+(2022-09-24)

downloaded from sourceforge (via gnucash.org)

when i opened the new downloaded gnucash file it opened up my saved file
immediately. is that normal? should i have had to go find the current file?


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Re: [GNC] can't create a transaction report

2022-11-28 Thread ph hermes
yes...

version installed: Version: 4.12
Build ID: 4.12+(2022-09-24)

downloaded from sourceforge (via gnucash.org)

when i opened the new downloaded gnucash file it opened up my saved file
immediately. is that normal? should i have had to go find the current file?

thanks.

ph

~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
writer ~:~ photographer ~:~ book designer
resident manager
paulahendricks.com


On Sun, Nov 27, 2022 at 7:45 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> Where did you download GnuCash from?
>
> The correct location is gnucash.org.
>
> It is not in the App Store.
>
> Regards,
> Adrien
>
> On 11/27/22 7:43 PM, ph hermes wrote:
> > i installed 4.12 for mac. having same issues. can't create a transaction
> > report. i can open the initial window, choose options, get to screen to
> > select options, but whenever i choose an option it blanks off and
> > eliminates the account tab. and when i click the red close button on the
> > upper left, the whole app shuts down.
> >
> > tried a different report while it loaded and was hidden, i could
> access
> > it, but i couldn't scroll down to see end of report.
> >
> > huh.
> >
> > appreciate any pointers. thanks.
>
> >
> > On Sun, Nov 27, 2022 at 5:13 PM ph hermes 
> wrote:
> >
> >> i looked on the apple store and there was no gnu cash. i thought 4.2 was
> >> more recent than 4.12...
> >>
> >> but i'll try that anyway.
>
> ___
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Re: [GNC] can't create a transaction report

2022-11-27 Thread Adrien Monteleone

Where did you download GnuCash from?

The correct location is gnucash.org.

It is not in the App Store.

Regards,
Adrien

On 11/27/22 7:43 PM, ph hermes wrote:

i installed 4.12 for mac. having same issues. can't create a transaction
report. i can open the initial window, choose options, get to screen to
select options, but whenever i choose an option it blanks off and
eliminates the account tab. and when i click the red close button on the
upper left, the whole app shuts down.

tried a different report while it loaded and was hidden, i could access
it, but i couldn't scroll down to see end of report.

huh.

appreciate any pointers. thanks.




On Sun, Nov 27, 2022 at 5:13 PM ph hermes  wrote:


i looked on the apple store and there was no gnu cash. i thought 4.2 was
more recent than 4.12...

but i'll try that anyway.


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Re: [GNC] can't create a transaction report

2022-11-27 Thread Phyllis Bruce
ph, open your gnucash file and click on "Help" then "about" to find the
version you have installed.  4.12 is the most recent release and you can
find it at gnucash.org.

On Sun, Nov 27, 2022 at 7:14 PM ph hermes  wrote:

> i looked on the apple store and there was no gnu cash. i thought 4.2 was
> more recent than 4.12...
>
> but i'll try that anyway.
>
> thanks.
>
>ph
>
> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> writer ~:~ photographer ~:~ book designer
> resident manager
> paulahendricks.com
>
>
> On Sun, Nov 27, 2022 at 1:01 PM David H  wrote:
>
> > Why don't you install 4.12 which was released recently - lots of fixes
> and
> > improvements since 4.2 
> >
> > Cheers David H.
> >
> >
> > On Mon, 28 Nov 2022 at 06:34, ph hermes  wrote:
> >
> >> hi all
> >>
> >> i'm using gnu cash 4.2 on  my mac ventura 13.0, and can't create a
> >> transaction report (which i've done many times before today).
> >>
> >> i'm trying to create a report for 2021.
> >>
> >> i start the process (reports, transaction reports) then go into options
> to
> >> select accounts, type of report, date etc.). when i hit any of those
> >> options the transaction blinks out. or it takes 1 selection but not all.
> >> and the general accounts page option disappears too.
> >>
> >> i've tried quitting gnucash, starting over (it opens with bad
> transaction
> >> report options rather than accounts).
> >>
> >> i've tried restarting my mac and completing shutting it down and
> starting
> >> over.
> >>
> >> what am i missing? any help appreciated.
> >>
> >> thanks.
> >>
> >> ph
> >>
> >> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> >> writer ~:~ photographer ~:~ book designer
> >> resident manager
> >> paulahendricks.com
> >> ___
> >> gnucash-user mailing list
> >> gnucash-user@gnucash.org
> >> To update your subscription preferences or to unsubscribe:
> >> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> >> -
> >> Please remember to CC this list on all your replies.
> >> You can do this by using Reply-To-List or Reply-All.
> >>
> >
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Re: [GNC] can't create a transaction report

2022-11-27 Thread ph hermes
i installed 4.12 for mac. having same issues. can't create a transaction
report. i can open the initial window, choose options, get to screen to
select options, but whenever i choose an option it blanks off and
eliminates the account tab. and when i click the red close button on the
upper left, the whole app shuts down.

tried a different report while it loaded and was hidden, i could access
it, but i couldn't scroll down to see end of report.

huh.

appreciate any pointers. thanks.

~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
writer ~:~ photographer ~:~ book designer
resident manager
paulahendricks.com


On Sun, Nov 27, 2022 at 5:13 PM ph hermes  wrote:

> i looked on the apple store and there was no gnu cash. i thought 4.2 was
> more recent than 4.12...
>
> but i'll try that anyway.
>
> thanks.
>
>ph
>
> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> writer ~:~ photographer ~:~ book designer
> resident manager
> paulahendricks.com
>
>
> On Sun, Nov 27, 2022 at 1:01 PM David H  wrote:
>
>> Why don't you install 4.12 which was released recently - lots of fixes
>> and improvements since 4.2 
>>
>> Cheers David H.
>>
>>
>> On Mon, 28 Nov 2022 at 06:34, ph hermes  wrote:
>>
>>> hi all
>>>
>>> i'm using gnu cash 4.2 on  my mac ventura 13.0, and can't create a
>>> transaction report (which i've done many times before today).
>>>
>>> i'm trying to create a report for 2021.
>>>
>>> i start the process (reports, transaction reports) then go into options
>>> to
>>> select accounts, type of report, date etc.). when i hit any of those
>>> options the transaction blinks out. or it takes 1 selection but not all.
>>> and the general accounts page option disappears too.
>>>
>>> i've tried quitting gnucash, starting over (it opens with bad transaction
>>> report options rather than accounts).
>>>
>>> i've tried restarting my mac and completing shutting it down and starting
>>> over.
>>>
>>> what am i missing? any help appreciated.
>>>
>>> thanks.
>>>
>>> ph
>>>
>>> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
>>> writer ~:~ photographer ~:~ book designer
>>> resident manager
>>> paulahendricks.com
>>> ___
>>> gnucash-user mailing list
>>> gnucash-user@gnucash.org
>>> To update your subscription preferences or to unsubscribe:
>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>> -
>>> Please remember to CC this list on all your replies.
>>> You can do this by using Reply-To-List or Reply-All.
>>>
>>
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Re: [GNC] can't create a transaction report

2022-11-27 Thread ph hermes
i looked on the apple store and there was no gnu cash. i thought 4.2 was
more recent than 4.12...

but i'll try that anyway.

thanks.

   ph

~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
writer ~:~ photographer ~:~ book designer
resident manager
paulahendricks.com


On Sun, Nov 27, 2022 at 1:01 PM David H  wrote:

> Why don't you install 4.12 which was released recently - lots of fixes and
> improvements since 4.2 
>
> Cheers David H.
>
>
> On Mon, 28 Nov 2022 at 06:34, ph hermes  wrote:
>
>> hi all
>>
>> i'm using gnu cash 4.2 on  my mac ventura 13.0, and can't create a
>> transaction report (which i've done many times before today).
>>
>> i'm trying to create a report for 2021.
>>
>> i start the process (reports, transaction reports) then go into options to
>> select accounts, type of report, date etc.). when i hit any of those
>> options the transaction blinks out. or it takes 1 selection but not all.
>> and the general accounts page option disappears too.
>>
>> i've tried quitting gnucash, starting over (it opens with bad transaction
>> report options rather than accounts).
>>
>> i've tried restarting my mac and completing shutting it down and starting
>> over.
>>
>> what am i missing? any help appreciated.
>>
>> thanks.
>>
>> ph
>>
>> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
>> writer ~:~ photographer ~:~ book designer
>> resident manager
>> paulahendricks.com
>> ___
>> gnucash-user mailing list
>> gnucash-user@gnucash.org
>> To update your subscription preferences or to unsubscribe:
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> -
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>>
>
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Re: [GNC] can't create a transaction report

2022-11-27 Thread David H
Why don't you install 4.12 which was released recently - lots of fixes and
improvements since 4.2 

Cheers David H.


On Mon, 28 Nov 2022 at 06:34, ph hermes  wrote:

> hi all
>
> i'm using gnu cash 4.2 on  my mac ventura 13.0, and can't create a
> transaction report (which i've done many times before today).
>
> i'm trying to create a report for 2021.
>
> i start the process (reports, transaction reports) then go into options to
> select accounts, type of report, date etc.). when i hit any of those
> options the transaction blinks out. or it takes 1 selection but not all.
> and the general accounts page option disappears too.
>
> i've tried quitting gnucash, starting over (it opens with bad transaction
> report options rather than accounts).
>
> i've tried restarting my mac and completing shutting it down and starting
> over.
>
> what am i missing? any help appreciated.
>
> thanks.
>
> ph
>
> ~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
> writer ~:~ photographer ~:~ book designer
> resident manager
> paulahendricks.com
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
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[GNC] can't create a transaction report

2022-11-27 Thread ph hermes
hi all

i'm using gnu cash 4.2 on  my mac ventura 13.0, and can't create a
transaction report (which i've done many times before today).

i'm trying to create a report for 2021.

i start the process (reports, transaction reports) then go into options to
select accounts, type of report, date etc.). when i hit any of those
options the transaction blinks out. or it takes 1 selection but not all.
and the general accounts page option disappears too.

i've tried quitting gnucash, starting over (it opens with bad transaction
report options rather than accounts).

i've tried restarting my mac and completing shutting it down and starting
over.

what am i missing? any help appreciated.

thanks.

ph

~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:~:
writer ~:~ photographer ~:~ book designer
resident manager
paulahendricks.com
___
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