Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread John Ralls
David,

Having a 25-1-22.gnucash.LCK.gcm suggests that you might have tried to open 
25-1-22.gnucash.LCK instead of 25-1-22.gnucash at some point. That obviously 
won't work as there's nothing in a lock file. You might also have a 
25-1-22.gnucash.LCK.LCK in the folder with your book file. You should delete 
that as well.

Regards,
John Ralls


> On Sep 24, 2023, at 11:53 AM, (Alan) David Smith 
>  wrote:
> 
> Hello John,
> 
> I have spotted 2 files named: David Smith Money Final 25-1-22.gnucash.LCK.gcm 
> David Smith Money Final 25-1-22.gnucash.gcm
> 
> I have transferred both to bin. One is a LCK file. 
> 
> Gnucash is now opening as normal. Does it matter that one is a LCK file?
> 
> Thank you for this.
> 
> Regards,
> 
> David
> 
> On 24/09/2023, 19:16, "John Ralls"  wrote:
> 
>David,
> 
>> On Sep 17, 2023, at 6:32 AM, (Alan) David Smith 
>>  wrote:
>> 
>> Exception Type:EXC_BAD_ACCESS (SIGSEGV)
>> Exception Codes:   KERN_INVALID_ADDRESS at 0x0039
>> Exception Codes:   0x0001, 0x0039
>> 
>[snip]
>> Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
>> 0   libglib-2.0.0.dylib  0x10dbebb44 
>> g_hash_table_lookup + 36
>> 1   libgnc-engine.dylib  0x10d6a2335 
>> gncTaxTableGetTables + 21
>> 2   libgnc-gnome.dylib  0x109dd90b2 
>> gnc_simple_combo_generate_liststore + 50
>> 3   libgnc-gnome-utils.dylib 0x10a26099e 
>> gnc_gui_refresh_internal + 222
>> 
> 
>That seems to point to an invalid hash table in the book object, though I 
> don't see in the code where that would happen. Regardless, try this: 
>* Open a Finder window and select Go>Go to folder from the menu or press 
> shift-command-g. 
>* In the dialog type ~/Library/Application Support/Gnucash/books. 
>* Find the file corresponding to your data file name with a .gcm 
> extension, e.g. "my_file.gcm" and move it to Trash.
>* Start GnuCash
> 
>I think you have an invoice tab open and something about its Tax Table 
> listbox is causing GnuCash to crash. Removing the .gcm file will start 
> GnuCash with only the Accounts tab and if I'm right will avoid the crash. 
> 
>Regards,
>John Ralls 
> 
> 
> 
> 

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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread (Alan) David Smith
Hello John,

I have spotted 2 files named: David Smith Money Final 25-1-22.gnucash.LCK.gcm 
David Smith Money Final 25-1-22.gnucash.gcm

I have transferred both to bin. One is a LCK file. 

Gnucash is now opening as normal. Does it matter that one is a LCK file?

Thank you for this.

Regards,

David

On 24/09/2023, 19:16, "John Ralls"  wrote:

David,

> On Sep 17, 2023, at 6:32 AM, (Alan) David Smith 
 wrote:
> 
> Exception Type:EXC_BAD_ACCESS (SIGSEGV)
> Exception Codes:   KERN_INVALID_ADDRESS at 0x0039
> Exception Codes:   0x0001, 0x0039
> 
[snip]
> Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
> 0   libglib-2.0.0.dylib  0x10dbebb44 
g_hash_table_lookup + 36
> 1   libgnc-engine.dylib  0x10d6a2335 
gncTaxTableGetTables + 21
> 2   libgnc-gnome.dylib  0x109dd90b2 
gnc_simple_combo_generate_liststore + 50
> 3   libgnc-gnome-utils.dylib 0x10a26099e 
gnc_gui_refresh_internal + 222
> 

That seems to point to an invalid hash table in the book object, though I 
don't see in the code where that would happen. Regardless, try this: 
* Open a Finder window and select Go>Go to folder from the menu or press 
shift-command-g. 
* In the dialog type ~/Library/Application Support/Gnucash/books. 
* Find the file corresponding to your data file name with a .gcm extension, 
e.g. "my_file.gcm" and move it to Trash.
* Start GnuCash

I think you have an invoice tab open and something about its Tax Table 
listbox is causing GnuCash to crash. Removing the .gcm file will start GnuCash 
with only the Accounts tab and if I'm right will avoid the crash. 

Regards,
John Ralls 




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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread John Ralls
David,

> On Sep 17, 2023, at 6:32 AM, (Alan) David Smith  
> wrote:
> 
> Exception Type:EXC_BAD_ACCESS (SIGSEGV)
> Exception Codes:   KERN_INVALID_ADDRESS at 0x0039
> Exception Codes:   0x0001, 0x0039
> 
[snip]
> Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
> 0   libglib-2.0.0.dylib  0x10dbebb44 
> g_hash_table_lookup + 36
> 1   libgnc-engine.dylib  0x10d6a2335 
> gncTaxTableGetTables + 21
> 2   libgnc-gnome.dylib  0x109dd90b2 
> gnc_simple_combo_generate_liststore + 50
> 3   libgnc-gnome-utils.dylib 0x10a26099e 
> gnc_gui_refresh_internal + 222
> 

That seems to point to an invalid hash table in the book object, though I don't 
see in the code where that would happen. Regardless, try this: 
* Open a Finder window and select Go>Go to folder from the menu or press 
shift-command-g. 
* In the dialog type ~/Library/Application Support/Gnucash/books. 
* Find the file corresponding to your data file name with a .gcm extension, 
e.g. "my_file.gcm" and move it to Trash.
* Start GnuCash

I think you have an invoice tab open and something about its Tax Table listbox 
is causing GnuCash to crash. Removing the .gcm file will start GnuCash with 
only the Accounts tab and if I'm right will avoid the crash. 

Regards,
John Ralls 


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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread John Ralls
log.conf is not necessary to generate trace files. If it was GnuCash would 
automatically create a default.

David may still be misled by the typos in my earlier message. Ken Farley 
corrected them. The tracefile can be found via Terminal with 
$TMPDIR/gnucash.trace. One can redirect it to somewhere else with the --logto 
option, e.g.

  /Applications/Gnucash.app/Contents/MacOS/Gnucash --logto $HOME/gnucash_errors

will write it to a file named "gnucash_errors" in the user's home directory.

The original error message David posted, 

> 
> (process:46072): gnc.gui-WARNING **: 20:54:04.010: [mac_set_languages()] 
> Language list: en:en_GB:C
> Backtrace:
>   3 (apply-smob/1 #)
> In ice-9/boot-9.scm:
>   2312:4  2 (save-module-excursion #)
> In ice-9/eval-string.scm:
> 36:6  1 (read-and-eval # #:lang _)
> In unknown file:
>   0 (read #)
> 
> ERROR: In procedure read:
> In procedure string->number: Value out of range: 9739
> 

is a scheme backtrace. It has nothing at all to do with the backend nor could 
it be emitted by a SQL server or SQLite3.

Regards,
John Ralls


> On Sep 24, 2023, at 9:59 AM, Jediator  wrote:
> 
> David, You need to create the log.conf file manually first on your Mac to 
> enable tracing.  Please see this thread for details 
> (https://lists.gnucash.org/pipermail/gnucash-user/2023-September/108759.html).
> 
> Are you using the default sqlite as the GC database?  The error message of 
> "procedure value out of range" you posted indicates this might be a database 
> problem.  If you are on a Mac, your can just run /sqlite3 your_db.gnucash /to 
> see if this would spit out any errors.  Once you are in the sqlite shell, run 
> the /analyze/ command to check the table/index consistency.
> 
> Good luck!  -- JC
> 
> 
> On 9/24/23 8:25 AM, (Alan) David Smith wrote:
>> I have tried this. Thank you very much for your help but there is still no 
>> trace file visible anywhere.
>> 
>> May be version 5.4 will work on my Apple when available, otherwise it looks 
>> as though GNUCash has permanently stopped working on my apple computer.
>> 
>> Regards,
>> 
>> David
>> 
>> On 17/09/2023, 17:13, "(Alan) David Smith"  
>> wrote:
>> 
>> There is still no trace file. But you now have crash report.
>> 
>> On 17/09/2023, 15:13, "gnucash-user on behalf of Ken 
>> Farley"> behalf of farle...@gmail.com>  wrote:
>> 
>> I think you might be missing some of the steps you were asked to
>> perform, so here they are:
>> 
>> (1) Run Gnucash while telling it to save a trace file. This file 
>> lists
>> all the actions of the program. This is done with the command (on 
>> MacOS):
>> 
>> /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug
>> 
>> This will run Gnucash, presumably until it crashes, while writing a
>> trace file in the directory specified by the environment variable 
>> TMPDIR
>> on your system.
>> 
>> (2) To make the trace file more accessible, you copy it to your user
>> directory. To be sure it's in this location, perform the following 
>> two
>> commands:
>> 
>> cd
>> 
>> cp $TMPDIR/gnucash.trace .
>> 
>> (3) Now that you have this tracefile, you want to provide it to the
>> folks on the mailing list who can interpret such things. Since it's
>> likely a very long file, it is not a good idea to copy and paste it's
>> contents into a message. Instead, when you reply to the mailing list,
>> you attach the file to the message, usually by dragging and dropping 
>> the
>> file in Outlook, or using the "Attach File" button, etc.
>> 
>> 
>> Hopefully, if you do these things, someone will be able to figure out
>> where your installation is going wrong.
>> ___
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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread Jediator
David, You need to create the log.conf file manually first on your Mac 
to enable tracing.  Please see this thread for details 
(https://lists.gnucash.org/pipermail/gnucash-user/2023-September/108759.html).


Are you using the default sqlite as the GC database?  The error message 
of "procedure value out of range" you posted indicates this might be a 
database problem.  If you are on a Mac, your can just run /sqlite3 
your_db.gnucash /to see if this would spit out any errors.  Once you are 
in the sqlite shell, run the /analyze/ command to check the table/index 
consistency.


Good luck!  -- JC


On 9/24/23 8:25 AM, (Alan) David Smith wrote:

I have tried this. Thank you very much for your help but there is still no 
trace file visible anywhere.

May be version 5.4 will work on my Apple when available, otherwise it looks as 
though GNUCash has permanently stopped working on my apple computer.

Regards,

David

On 17/09/2023, 17:13, "(Alan) David Smith"  wrote:

 There is still no trace file. But you now have crash report.

 On 17/09/2023, 15:13, "gnucash-user on behalf of Ken Farley"behalf of farle...@gmail.com>  wrote:


 I think you might be missing some of the steps you were asked to
 perform, so here they are:

 (1) Run Gnucash while telling it to save a trace file. This file lists
 all the actions of the program. This is done with the command (on 
MacOS):

 /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug

 This will run Gnucash, presumably until it crashes, while writing a
 trace file in the directory specified by the environment variable 
TMPDIR
 on your system.

 (2) To make the trace file more accessible, you copy it to your user
 directory. To be sure it's in this location, perform the following two
 commands:

 cd

 cp $TMPDIR/gnucash.trace .

 (3) Now that you have this tracefile, you want to provide it to the
 folks on the mailing list who can interpret such things. Since it's
 likely a very long file, it is not a good idea to copy and paste it's
 contents into a message. Instead, when you reply to the mailing list,
 you attach the file to the message, usually by dragging and dropping 
the
 file in Outlook, or using the "Attach File" button, etc.


 Hopefully, if you do these things, someone will be able to figure out
 where your installation is going wrong.
 ___
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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-24 Thread (Alan) David Smith
I have tried this. Thank you very much for your help but there is still no 
trace file visible anywhere.

May be version 5.4 will work on my Apple when available, otherwise it looks as 
though GNUCash has permanently stopped working on my apple computer.

Regards,

David

On 17/09/2023, 17:13, "(Alan) David Smith"  wrote:

There is still no trace file. But you now have crash report.

On 17/09/2023, 15:13, "gnucash-user on behalf of Ken Farley" 
 wrote:

I think you might be missing some of the steps you were asked to 
perform, so here they are:

(1) Run Gnucash while telling it to save a trace file. This file lists 
all the actions of the program. This is done with the command (on 
MacOS):

/Applications/Gnucash.app/Contents/MacOS/Gnucash --debug

This will run Gnucash, presumably until it crashes, while writing a 
trace file in the directory specified by the environment variable 
TMPDIR 
on your system.

(2) To make the trace file more accessible, you copy it to your user 
directory. To be sure it's in this location, perform the following two 
commands:

cd

cp $TMPDIR/gnucash.trace .

(3) Now that you have this tracefile, you want to provide it to the 
folks on the mailing list who can interpret such things. Since it's 
likely a very long file, it is not a good idea to copy and paste it's 
contents into a message. Instead, when you reply to the mailing list, 
you attach the file to the message, usually by dragging and dropping 
the 
file in Outlook, or using the "Attach File" button, etc.


Hopefully, if you do these things, someone will be able to figure out 
where your installation is going wrong.
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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread Ken Farley
Read very carefully the steps I listed. They differ in two key respects 
from the things you were told before:


(a) The command to run is "/Applications/Gnu..." NOT "/Application/Gnu..."

(b) The trace file is NOT in $TEMPDIR/gnucash.trace, but in 
$TMPDIR/gnucash.trace.


Typos were made in previous responses to you. You should just execute 
the steps again and see what you get. I am pretty sure they will work 
because I tried them out before I posted them.


I'm not sure the crash file is of any use to the people in the know (who 
are not me). The trace file is a very detailed list of the operations 
being performed by the program as it starts up, hopefully to the point 
of giving an indication of the point of failure. The crash file? I don't 
know what that can help with.


On 2023-09-17 12:13, (Alan) David Smith wrote:

There is still no trace file. But you now have crash report.

On 17/09/2023, 15:13, "gnucash-user on behalf of Ken Farley"behalf of farle...@gmail.com>  wrote:


 I think you might be missing some of the steps you were asked to
 perform, so here they are:

 (1) Run Gnucash while telling it to save a trace file. This file lists
 all the actions of the program. This is done with the command (on MacOS):

 /Applications/Gnucash.app/Contents/MacOS/Gnucash --debug

 This will run Gnucash, presumably until it crashes, while writing a
 trace file in the directory specified by the environment variable TMPDIR
 on your system.

 (2) To make the trace file more accessible, you copy it to your user
 directory. To be sure it's in this location, perform the following two
 commands:

 cd

 cp $TMPDIR/gnucash.trace .

 (3) Now that you have this tracefile, you want to provide it to the
 folks on the mailing list who can interpret such things. Since it's
 likely a very long file, it is not a good idea to copy and paste it's
 contents into a message. Instead, when you reply to the mailing list,
 you attach the file to the message, usually by dragging and dropping the
 file in Outlook, or using the "Attach File" button, etc.


 Hopefully, if you do these things, someone will be able to figure out
 where your installation is going wrong.
 ___
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 https://lists.gnucash.org/mailman/listinfo/gnucash-user
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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread Adrien Monteleone

Note, the tracefile gets overwritten when you start GnuCash.

So if you start it, then it crashes or you exit, at that point is when 
you try to obtain the tracefile, and *before* you launch GnuCash again.


Do a search on wiki.gnucash.org for 'tracefile' for any other details/info.

Regards,
Adrien

On 9/17/23 11:13 AM, (Alan) David Smith wrote:

There is still no trace file. But you now have crash report.


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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread (Alan) David Smith
There is still no trace file. But you now have crash report.

On 17/09/2023, 15:13, "gnucash-user on behalf of Ken Farley" 
 wrote:

I think you might be missing some of the steps you were asked to 
perform, so here they are:

(1) Run Gnucash while telling it to save a trace file. This file lists 
all the actions of the program. This is done with the command (on MacOS):

/Applications/Gnucash.app/Contents/MacOS/Gnucash --debug

This will run Gnucash, presumably until it crashes, while writing a 
trace file in the directory specified by the environment variable TMPDIR 
on your system.

(2) To make the trace file more accessible, you copy it to your user 
directory. To be sure it's in this location, perform the following two 
commands:

cd

cp $TMPDIR/gnucash.trace .

(3) Now that you have this tracefile, you want to provide it to the 
folks on the mailing list who can interpret such things. Since it's 
likely a very long file, it is not a good idea to copy and paste it's 
contents into a message. Instead, when you reply to the mailing list, 
you attach the file to the message, usually by dragging and dropping the 
file in Outlook, or using the "Attach File" button, etc.


Hopefully, if you do these things, someone will be able to figure out 
where your installation is going wrong.
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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread Ken Farley
I think you might be missing some of the steps you were asked to 
perform, so here they are:


(1) Run Gnucash while telling it to save a trace file. This file lists 
all the actions of the program. This is done with the command (on MacOS):


/Applications/Gnucash.app/Contents/MacOS/Gnucash --debug

This will run Gnucash, presumably until it crashes, while writing a 
trace file in the directory specified by the environment variable TMPDIR 
on your system.


(2) To make the trace file more accessible, you copy it to your user 
directory. To be sure it's in this location, perform the following two 
commands:


cd

cp $TMPDIR/gnucash.trace .

(3) Now that you have this tracefile, you want to provide it to the 
folks on the mailing list who can interpret such things. Since it's 
likely a very long file, it is not a good idea to copy and paste it's 
contents into a message. Instead, when you reply to the mailing list, 
you attach the file to the message, usually by dragging and dropping the 
file in Outlook, or using the "Attach File" button, etc.



Hopefully, if you do these things, someone will be able to figure out 
where your installation is going wrong.

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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-17 Thread (Alan) David Smith
I may have already sent this message but I cannot see anything in my sent box. 
I had a holiday last week so I am resuming from a week ago.

 

I  could not find the trace report after repeated attempts. 

 

I have no found a crash report which I hope may help resolve the matter:

 

Crashed Thread:    0  Dispatch queue: com.apple.main-thread

 

Exception Type:    EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:   KERN_INVALID_ADDRESS at 0x0039

Exception Codes:   0x0001, 0x0039

 

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11

Terminating Process:   exc handler [69310]

 

VM Region Info: 0x39 is not in any region.  Bytes before following region: 
140723048775623

  REGION TYPE    START - END [ VSIZE] PRT/MAX 
SHRMOD  REGION DETAIL

  UNUSED SPACE AT START

--->  

  mapped file  7ffca3558000-7ffcb26ac000 [241.3M] r-x/r-x 
SM=COW  ...t_id=66f0d883

 

Kernel Triage:

VM - (arg = 0x0) pmap_enter retried due to resource shortage

VM - (arg = 0x0) pmap_enter retried due to resource shortage

VM - (arg = 0x0) pmap_enter retried due to resource shortage

VM - (arg = 0x0) pmap_enter retried due to resource shortage

VM - (arg = 0x0) pmap_enter retried due to resource shortage

 

 

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread

0   libglib-2.0.0.dylib          0x10dbebb44 
g_hash_table_lookup + 36

1   libgnc-engine.dylib          0x10d6a2335 
gncTaxTableGetTables + 21

2   libgnc-gnome.dylib          0x109dd90b2 
gnc_simple_combo_generate_liststore + 50

3   libgnc-gnome-utils.dylib         0x10a26099e 
gnc_gui_refresh_internal + 222

4   libgnc-gnome-utils.dylib         0x10a26c817 gnc_post_file_open + 
1815

5   libgnc-gnome-utils.dylib         0x10a286843 
gnc_plugin_file_history_cmd_open_file + 243

6   libgobject-2.0.0.dylib          0x10abd75aa g_closure_invoke + 
298

7   libgobject-2.0.0.dylib          0x10abeeac7 
signal_emit_unlocked_R + 1607

8   libgobject-2.0.0.dylib          0x10abefb4f 
g_signal_emit_valist + 2767

9   libgobject-2.0.0.dylib          0x10abf0042 g_signal_emit + 130

10  libgio-2.0.0.dylib         0x10c655bc4 
g_simple_action_activate + 148

11  libgtk-3.0.dylib         0x10af58b9e 
gtk_menu_tracker_item_activated + 158

12  libgobject-2.0.0.dylib         0x10abd75aa g_closure_invoke + 
298

13  libgobject-2.0.0.dylib         0x10abeeac7 
signal_emit_unlocked_R + 1607

14  libgobject-2.0.0.dylib         0x10abefb4f g_signal_emit_valist 
+ 2767

15  libgobject-2.0.0.dylib         0x10abf0042 g_signal_emit + 130

16  libgobject-2.0.0.dylib         0x10abd75aa g_closure_invoke + 
298

17  libgtkmacintegration-gtk3.4.dylib      0x10a1ce5ff 
idle_call_activate + 79

18  libgdk-3.0.dylib        0x10a48fb12 
gdk_threads_dispatch + 50

19  libglib-2.0.0.dylib        0x10dbffa7e 
g_main_context_dispatch + 414

20  libglib-2.0.0.dylib        0x10dbffda2 
g_main_context_iterate + 450

21  libglib-2.0.0.dylib        0x10dc000ca g_main_loop_run 
+ 266

22  libgtk-3.0.dylib         0x10af3fbfb gtk_main + 75

23  libgnc-gnome-utils.dylib       0x10a270f9c gnc_ui_start_event_loop 
+ 76

24  Gnucash        0x100e140b9 
scm_run_gnucash(void*, int, char**) + 1417

25  libguile-2.2.1.dylib      0x1099b62b2 invoke_main_func 
+ 34

26  libguile-2.2.1.dylib      0x10999526f c_body + 15

27  libguile-2.2.1.dylib      0x109a2301b vm_regular_engine 
+ 1531

28  libguile-2.2.1.dylib      0x109a21b75 scm_call_n + 773

29  libguile-2.2.1.dylib      0x109a1e5a5 catch + 501

30  libguile-2.2.1.dylib      0x10999523c 
scm_c_with_continuation_barrier + 140

31  libguile-2.2.1.dylib      0x109a1e10f with_guile + 63

32  libgc.1.dylib      0x109858ea6 
GC_call_with_stack_base + 22

33  libguile-2.2.1.dylib      0x109a1c11b scm_with_guile + 
43

34  libguile-2.2.1.dylib      0x1099b6275 scm_boot_guile + 
69

35  Gnucash        0x100e14529 main + 601

36  dyld        0x20107741f start + 1903

 

Thread 1:: com.apple.rosetta.exceptionserver

0   runtime    0x7ff7ffc72634 0x7ff7ffc6e000 + 17972

 

Thread 2:: pool-spawner

0   ???    0x7ff8a5c229a8 ???

1   libsystem_kernel.dylib     0x7ff815fd70fe __psynch_cvwait + 10

2   libsystem_pthread.dylib     

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-10 Thread john



> On Sep 10, 2023, at 04:30, (Alan) David Smith  
> wrote:
> I may have misinterpreted your instructions:
[snip]
> alandavidsmith@Alans-MacBook-Pro ~ % $TMPDIR/gnucash.trace
> zsh: permission denied: 
> /var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T//gnucash.trace
> alandavidsmith@Alans-MacBook-Pro ~ % find /var/folders -name gnucash.trace

You did. The first is trying to execute the tracefile. It's a text log file 
that doesn't have execute permission (nor would it do anything if it did). Most 
of the files in /var/folders are restricted so you'd have to sudo to read them, 
hence the spew of Permission denied messages.

Instead, copy the tracefile to your user directory, that's easier than trying 
to navigate to its location in Finder:
  cp $TEMPDIR/gnucash.trace .
Then open a reply in your mail program (from the headers I guess that's 
Outlook) and use the attach button or menu selection and pick gnucash.trace  
from the chooser dialog. Send the reply.

Regards,
John Ralls


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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-10 Thread (Alan) David Smith
ders/4z/9_58dccx62533wcvwb6t4jmcgn/T/homed/TemporaryItems: 
Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T/com.apple.quicklook.ThumbnailsAgent/TemporaryItems:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T/com.apple.pluginkit/TemporaryItems:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T/com.apple.donotdisturbd/TemporaryItems:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T/com.apple.tccd/TemporaryItems: 
Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T/itunescloudd/TemporaryItems: 
Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T/com.apple.amsengagementd/TemporaryItems:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T/com.microsoft.Outlook/TemporaryItems:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/T/com.apple.mediaanalysisd/TemporaryItems:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/C/com.apple.WebKit.WebContent.Sandbox:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/C/com.apple.WebKit.Networking.Sandbox:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/C/com.apple.quicklook.ThumbnailsAgent/com.apple.QuickLook.thumbnailcache:
 Operation not permitted
find: 
/var/folders/4z/9_58dccx62533wcvwb6t4jmcgn/C/com.apple.WebKit.GPU.Sandbox: 
Operation not permitted
alandavidsmith@Alans-MacBook-Pro ~ %

Regards,

David

On 09/09/2023, 22:49, "John Ralls"  wrote:

David,

That's very strange, `string->number` is a guile function used only in the 
QIF importer. Please run 
  /Application/Gnucash.app/Contents/MacOS/Gnucash --debug
and attach the resulting tracefile (see 
https://wiki.gnucash.org/wiki/Tracefile). It may be quite long so don't try to 
paste in the contents.

Regards,
John Ralls

> On Sep 9, 2023, at 12:57 PM, (Alan) David Smith 
 wrote:
> 
> Dear John, 
> 
> Thank you for your suggestions: there is nothing in the crash report and 
this is what the terminal output is:
> 
> Last login: Fri Sep  8 23:30:43 on console
> alandavidsmith@Alans-MacBook-Pro ~ % 
/Applications/Gnucash.app/Contents/MacOS/Gnucash
> Application Path /Applications/Gnucash.app/Contents/MacOS/Gnucash
> 
> (process:46072): gnc.gui-WARNING **: 20:54:04.010: [mac_set_languages()] 
Language list: en:en_GB:C
> Backtrace:
>   3 (apply-smob/1 #)
> In ice-9/boot-9.scm:
>   2312:4  2 (save-module-excursion #)
> In ice-9/eval-string.scm:
> 36:6  1 (read-and-eval # #:lang _)
> In unknown file:
>   0 (read #)
> 
> ERROR: In procedure read:
> In procedure string->number: Value out of range: 9739
> 
> Some deprecated features have been used.  Set the environment
> variable GUILE_WARN_DEPRECATED to "detailed" and rerun the
> program to get more information.  Set it to "no" to suppress
> this message.
> alandavidsmith@Alans-MacBook-Pro ~ %
> 
> Regards,
> 
> DAvid
> 
> On 09/09/2023, 17:55, "john"  wrote:
> 
>Open /Applications/Utilities/Console and click Crash Reports in the 
sidebar. If GnuCash is crashing there will be a detailed report there. If 
there's nothing, try opening /Applications/Utilities/Terminal and running 
GnuCash from the command line:
>   /Applications/Gnucash.app/Contents/MacOS/Gnucash
> 
>to see if it prints an error on the terminal window.
> 
>Regards,
>John Ralls
> 
> 
>> On Sep 9, 2023, at 08:25, smit...@smith54.karoo.co.uk wrote:
>> 
>> Dear Sir,
>> 
>> It stopped working suddenly. I then updated it to 5.3 and it still was
>> shutting down on opening it.  I have also only just updated to the latest
>> version of Ventura. This has made no difference. I have checked the Apple
>> permissions - again there is nothing obvious.
>> 
    >> Regards,
    >> 
>> David
>> 
>> -Original Message-
>> From: gnucash-user
>>  On Behalf 
Of
>> G R Hewitt
>> Sent: Saturday, September 9, 2023 2:57 PM
>> To: (Alan) David Smith ; GnuCash User List
>> 
>> Subject: Re: [GNC] Gnu Cash stopped working 2 days ago.
>> 
>> Hi Alan,
>> Has the MacOS been recently updated? This may have broken something or
>> other.
>> 
>> You might try getting a fresh installation of GnuCash and installing it, 
or
>> you could use Ti

Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread John Ralls
David,

That's very strange, `string->number` is a guile function used only in the QIF 
importer. Please run 
  /Application/Gnucash.app/Contents/MacOS/Gnucash --debug
and attach the resulting tracefile (see 
https://wiki.gnucash.org/wiki/Tracefile). It may be quite long so don't try to 
paste in the contents.

Regards,
John Ralls

> On Sep 9, 2023, at 12:57 PM, (Alan) David Smith  
> wrote:
> 
> Dear John, 
> 
> Thank you for your suggestions: there is nothing in the crash report and this 
> is what the terminal output is:
> 
> Last login: Fri Sep  8 23:30:43 on console
> alandavidsmith@Alans-MacBook-Pro ~ % 
> /Applications/Gnucash.app/Contents/MacOS/Gnucash
> Application Path /Applications/Gnucash.app/Contents/MacOS/Gnucash
> 
> (process:46072): gnc.gui-WARNING **: 20:54:04.010: [mac_set_languages()] 
> Language list: en:en_GB:C
> Backtrace:
>   3 (apply-smob/1 #)
> In ice-9/boot-9.scm:
>   2312:4  2 (save-module-excursion #)
> In ice-9/eval-string.scm:
> 36:6  1 (read-and-eval # #:lang _)
> In unknown file:
>   0 (read #)
> 
> ERROR: In procedure read:
> In procedure string->number: Value out of range: 9739
> 
> Some deprecated features have been used.  Set the environment
> variable GUILE_WARN_DEPRECATED to "detailed" and rerun the
> program to get more information.  Set it to "no" to suppress
> this message.
> alandavidsmith@Alans-MacBook-Pro ~ %
> 
> Regards,
> 
> DAvid
> 
> On 09/09/2023, 17:55, "john"  wrote:
> 
>Open /Applications/Utilities/Console and click Crash Reports in the 
> sidebar. If GnuCash is crashing there will be a detailed report there. If 
> there's nothing, try opening /Applications/Utilities/Terminal and running 
> GnuCash from the command line:
>   /Applications/Gnucash.app/Contents/MacOS/Gnucash
> 
>to see if it prints an error on the terminal window.
> 
>Regards,
>John Ralls
> 
> 
>> On Sep 9, 2023, at 08:25, smit...@smith54.karoo.co.uk wrote:
>> 
>> Dear Sir,
>> 
>> It stopped working suddenly. I then updated it to 5.3 and it still was
>> shutting down on opening it.  I have also only just updated to the latest
>> version of Ventura. This has made no difference. I have checked the Apple
>> permissions - again there is nothing obvious.
>> 
>> Regards,
>> 
>> David
>> 
>> -Original Message-
>> From: gnucash-user
>>  On Behalf Of
>> G R Hewitt
>> Sent: Saturday, September 9, 2023 2:57 PM
>> To: (Alan) David Smith ; GnuCash User List
>> 
>> Subject: Re: [GNC] Gnu Cash stopped working 2 days ago.
>> 
>> Hi Alan,
>> Has the MacOS been recently updated? This may have broken something or
>> other.
>> 
>> You might try getting a fresh installation of GnuCash and installing it, or
>> you could use Time Machine and go back a couple of days and restore just the
>> program file.
>> 
>> If none of those work I'd look at the security settings to make sure GnuCash
>> has sufficient rights.
>> 
>> On Sat, 9 Sept 2023 at 13:18, (Alan) David Smith via gnucash-user <
>> gnucash-user@gnucash.org> wrote:
>> 
>>> Hello  everyone,
>>> 
>>> 
>>> I am using MacBook Pro M! And my Gnu Cash has suddenly stopped 
>>> opening. It looks was though it is opening up normally and then just
>> switches off.
>>> 
>>> Does anyone no why - It does not make sense to me.
>>> 
>>> Regards,
>>> 
>>> David Smith
>>> 
>>> 54 Pryme Street
>>> Anlaby, HU10 6SH.
>>> ___
>>> gnucash-user mailing list
>>> gnucash-user@gnucash.org
>>> To update your subscription preferences or to unsubscribe:
>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>> -
>>> Please remember to CC this list on all your replies.
>>> You can do this by using Reply-To-List or Reply-All.
>>> 
>> ___
>> gnucash-user mailing list
>> gnucash-user@gnucash.org
>> To update your subscription preferences or to unsubscribe:
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> -
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>> 
>> ___
>> gnucash-user mailing list
>> gnucash-user@gnucash.org
>> To update your subscription preferences or to unsubscribe:
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> -
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
> 
> 
> 

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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread (Alan) David Smith
Dear John, 

Thank you for your suggestions: there is nothing in the crash report and this 
is what the terminal output is:

Last login: Fri Sep  8 23:30:43 on console
alandavidsmith@Alans-MacBook-Pro ~ % 
/Applications/Gnucash.app/Contents/MacOS/Gnucash
Application Path /Applications/Gnucash.app/Contents/MacOS/Gnucash

(process:46072): gnc.gui-WARNING **: 20:54:04.010: [mac_set_languages()] 
Language list: en:en_GB:C
Backtrace:
   3 (apply-smob/1 #)
In ice-9/boot-9.scm:
   2312:4  2 (save-module-excursion #)
In ice-9/eval-string.scm:
 36:6  1 (read-and-eval # #:lang _)
In unknown file:
   0 (read #)

ERROR: In procedure read:
In procedure string->number: Value out of range: 9739

Some deprecated features have been used.  Set the environment
variable GUILE_WARN_DEPRECATED to "detailed" and rerun the
program to get more information.  Set it to "no" to suppress
this message.
alandavidsmith@Alans-MacBook-Pro ~ %

Regards,

DAvid

On 09/09/2023, 17:55, "john"  wrote:

Open /Applications/Utilities/Console and click Crash Reports in the 
sidebar. If GnuCash is crashing there will be a detailed report there. If 
there's nothing, try opening /Applications/Utilities/Terminal and running 
GnuCash from the command line:
   /Applications/Gnucash.app/Contents/MacOS/Gnucash

to see if it prints an error on the terminal window.

Regards,
John Ralls


> On Sep 9, 2023, at 08:25, smit...@smith54.karoo.co.uk wrote:
> 
> Dear Sir,
> 
> It stopped working suddenly. I then updated it to 5.3 and it still was
> shutting down on opening it.  I have also only just updated to the latest
> version of Ventura. This has made no difference. I have checked the Apple
> permissions - again there is nothing obvious.
> 
> Regards,
> 
> David
> 
> -Original Message-
> From: gnucash-user
>  On Behalf 
Of
> G R Hewitt
> Sent: Saturday, September 9, 2023 2:57 PM
    > To: (Alan) David Smith ; GnuCash User List
> 
> Subject: Re: [GNC] Gnu Cash stopped working 2 days ago.
> 
> Hi Alan,
> Has the MacOS been recently updated? This may have broken something or
> other.
> 
> You might try getting a fresh installation of GnuCash and installing it, 
or
> you could use Time Machine and go back a couple of days and restore just 
the
> program file.
> 
> If none of those work I'd look at the security settings to make sure 
GnuCash
> has sufficient rights.
> 
> On Sat, 9 Sept 2023 at 13:18, (Alan) David Smith via gnucash-user <
> gnucash-user@gnucash.org> wrote:
> 
>> Hello  everyone,
>> 
>> 
>> I am using MacBook Pro M! And my Gnu Cash has suddenly stopped 
>> opening. It looks was though it is opening up normally and then just
> switches off.
>> 
>> Does anyone no why - It does not make sense to me.
>> 
>> Regards,
>> 
>> David Smith
>> 
>> 54 Pryme Street
>> Anlaby, HU10 6SH.
>> ___
>> gnucash-user mailing list
>> gnucash-user@gnucash.org
>> To update your subscription preferences or to unsubscribe:
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> -
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>> 
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
> 
> ___
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> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.



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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread john
Open /Applications/Utilities/Console and click Crash Reports in the sidebar. If 
GnuCash is crashing there will be a detailed report there. If there's nothing, 
try opening /Applications/Utilities/Terminal and running GnuCash from the 
command line:
   /Applications/Gnucash.app/Contents/MacOS/Gnucash

to see if it prints an error on the terminal window.

Regards,
John Ralls


> On Sep 9, 2023, at 08:25, smit...@smith54.karoo.co.uk wrote:
> 
> Dear Sir,
> 
> It stopped working suddenly. I then updated it to 5.3 and it still was
> shutting down on opening it.  I have also only just updated to the latest
> version of Ventura. This has made no difference. I have checked the Apple
> permissions - again there is nothing obvious.
> 
> Regards,
> 
> David
> 
> -Original Message-
> From: gnucash-user
>  On Behalf Of
> G R Hewitt
> Sent: Saturday, September 9, 2023 2:57 PM
> To: (Alan) David Smith ; GnuCash User List
> 
> Subject: Re: [GNC] Gnu Cash stopped working 2 days ago.
> 
> Hi Alan,
> Has the MacOS been recently updated? This may have broken something or
> other.
> 
> You might try getting a fresh installation of GnuCash and installing it, or
> you could use Time Machine and go back a couple of days and restore just the
> program file.
> 
> If none of those work I'd look at the security settings to make sure GnuCash
> has sufficient rights.
> 
> On Sat, 9 Sept 2023 at 13:18, (Alan) David Smith via gnucash-user <
> gnucash-user@gnucash.org> wrote:
> 
>> Hello  everyone,
>> 
>> 
>> I am using MacBook Pro M! And my Gnu Cash has suddenly stopped 
>> opening. It looks was though it is opening up normally and then just
> switches off.
>> 
>> Does anyone no why - It does not make sense to me.
>> 
>> Regards,
>> 
>> David Smith
>> 
>> 54 Pryme Street
>> Anlaby, HU10 6SH.
>> ___
>> gnucash-user mailing list
>> gnucash-user@gnucash.org
>> To update your subscription preferences or to unsubscribe:
>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> -
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>> 
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
> -
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
> 
> ___
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> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread smith54
Dear Sir,

It stopped working suddenly. I then updated it to 5.3 and it still was
shutting down on opening it.  I have also only just updated to the latest
version of Ventura. This has made no difference. I have checked the Apple
permissions - again there is nothing obvious.

Regards,

David

-Original Message-
From: gnucash-user
 On Behalf Of
G R Hewitt
Sent: Saturday, September 9, 2023 2:57 PM
To: (Alan) David Smith ; GnuCash User List

Subject: Re: [GNC] Gnu Cash stopped working 2 days ago.

Hi Alan,
Has the MacOS been recently updated? This may have broken something or
other.

You might try getting a fresh installation of GnuCash and installing it, or
you could use Time Machine and go back a couple of days and restore just the
program file.

If none of those work I'd look at the security settings to make sure GnuCash
has sufficient rights.

On Sat, 9 Sept 2023 at 13:18, (Alan) David Smith via gnucash-user <
gnucash-user@gnucash.org> wrote:

> Hello  everyone,
>
>
> I am using MacBook Pro M! And my Gnu Cash has suddenly stopped 
> opening. It looks was though it is opening up normally and then just
switches off.
>
> Does anyone no why - It does not make sense to me.
>
> Regards,
>
> David Smith
>
> 54 Pryme Street
> Anlaby, HU10 6SH.
> ___
> gnucash-user mailing list
> gnucash-user@gnucash.org
> To update your subscription preferences or to unsubscribe:
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Re: [GNC] Gnu Cash stopped working 2 days ago.

2023-09-09 Thread G R Hewitt
Hi Alan,
Has the MacOS been recently updated? This may have broken something or
other.

You might try getting a fresh installation of GnuCash and installing it, or
you could use Time Machine and go back a couple of days and restore just
the program file.

If none of those work I'd look at the security settings to make sure
GnuCash has sufficient rights.

On Sat, 9 Sept 2023 at 13:18, (Alan) David Smith via gnucash-user <
gnucash-user@gnucash.org> wrote:

> Hello  everyone,
>
>
> I am using MacBook Pro M! And my Gnu Cash has suddenly stopped opening. It
> looks was though it is opening up normally and then just switches off.
>
> Does anyone no why - It does not make sense to me.
>
> Regards,
>
> David Smith
>
> 54 Pryme Street
> Anlaby, HU10 6SH.
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