Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-04-19 Thread Nathan Gray
Thanks Ikai, it's good to know that the issue will be considered.

On Mon, Apr 18, 2011 at 11:47 AM, Ikai Lan (Google) ika...@google.com wrote:
 Points taken. I'll bring up the issue next chance I get.
 I can't make any promises though, because some things that should be easy
 are actually really difficult.

 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blog: http://googleappengine.blogspot.com
 Twitter: http://twitter.com/app_engine
 Reddit: http://www.reddit.com/r/appengine


 On Sat, Apr 16, 2011 at 3:50 PM, nickmilon nickmi...@gmail.com wrote:

 +1

 On Apr 16, 10:06 pm, Adam Sah adam@gmail.com wrote:
  Ikai-- totally agree re:bulk email, but please please please add DKIM,
  which
  (I'm told) is 90% of the solution for
  enterprise/extranet apps that need to use email for workflow.  The Big
  Reason I chose AppEngine was to get
  an integrated solution from one vendor: forcing me to use multiple
  vendors
  makes GAE far less compelling.
 
  http://code.google.com/p/googleappengine/issues/detail?id=3161
 
  thanks again!
  adam

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[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-04-19 Thread Greg
AWESOME!

This is my biggest issue at the moment - something like 25% of my
customers use Yahoo Mail, and don't receive emails they have
requested. DKIM will solve the problem, because I've got it working on
Google Apps for the same email addresses, and those messages get
through. I know this is caused by Yahoo's broken filtering system, but
not being able to rely on email delivery is a pain-point for apps that
uses email, and I'm guessing that would be the majority of apps.

I'd appreciate it if you could also let us know if the decision goes
against a speedy implementation of DKIM headers, because I'll need to
figure out another solution in short order.

Cheers!
Greg.

On Apr 19, 6:47 am, Ikai Lan (Google) ika...@google.com wrote:
 Points taken. I'll bring up the issue next chance I get.

 I can't make any promises though, because some things that should be easy
 are actually really difficult.

 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blog:http://googleappengine.blogspot.com
 Twitter:http://twitter.com/app_engine
 Reddit:http://www.reddit.com/r/appengine

 On Sat, Apr 16, 2011 at 3:50 PM, nickmilon nickmi...@gmail.com wrote:
  +1

  On Apr 16, 10:06 pm, Adam Sah adam@gmail.com wrote:
   Ikai-- totally agree re:bulk email, but please please please add DKIM,
  which
   (I'm told) is 90% of the solution for
   enterprise/extranet apps that need to use email for workflow.  The Big
   Reason I chose AppEngine was to get
   an integrated solution from one vendor: forcing me to use multiple
  vendors
   makes GAE far less compelling.

  http://code.google.com/p/googleappengine/issues/detail?id=3161

   thanks again!
   adam

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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-04-18 Thread Ikai Lan (Google)
Points taken. I'll bring up the issue next chance I get.

I can't make any promises though, because some things that should be easy
are actually really difficult.

Ikai Lan
Developer Programs Engineer, Google App Engine
Blog: http://googleappengine.blogspot.com
Twitter: http://twitter.com/app_engine
Reddit: http://www.reddit.com/r/appengine



On Sat, Apr 16, 2011 at 3:50 PM, nickmilon nickmi...@gmail.com wrote:

 +1

 On Apr 16, 10:06 pm, Adam Sah adam@gmail.com wrote:
  Ikai-- totally agree re:bulk email, but please please please add DKIM,
 which
  (I'm told) is 90% of the solution for
  enterprise/extranet apps that need to use email for workflow.  The Big
  Reason I chose AppEngine was to get
  an integrated solution from one vendor: forcing me to use multiple
 vendors
  makes GAE far less compelling.
 
  http://code.google.com/p/googleappengine/issues/detail?id=3161
 
  thanks again!
  adam

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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-04-16 Thread n8gray
Ikai,

I totally understand that you guys want to focus on the interesting parts of 
the problem, but you could make one really simple change that would probably 
*solve* the problem for most of your users: allow us to set the DKIM header 
on outgoing mail.  All it would require is allowing write access to one more 
header.

See this bug for details:
http://code.google.com/p/googleappengine/issues/detail?id=3161

Cheers,
-n8

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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-04-16 Thread Adam Sah
Ikai-- totally agree re:bulk email, but please please please add DKIM, which 
(I'm told) is 90% of the solution for
enterprise/extranet apps that need to use email for workflow.  The Big 
Reason I chose AppEngine was to get
an integrated solution from one vendor: forcing me to use multiple vendors 
makes GAE far less compelling.

http://code.google.com/p/googleappengine/issues/detail?id=3161

thanks again!
adam

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[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-04-16 Thread nickmilon
+1

On Apr 16, 9:02 pm, n8gray n8g...@gmail.com wrote:
 Ikai,

 I totally understand that you guys want to focus on the interesting parts of
 the problem, but you could make one really simple change that would probably
 *solve* the problem for most of your users: allow us to set the DKIM header
 on outgoing mail.  All it would require is allowing write access to one more
 header.

 See this bug for 
 details:http://code.google.com/p/googleappengine/issues/detail?id=3161

 Cheers,
 -n8

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[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-04-16 Thread nickmilon
+1

On Apr 16, 10:06 pm, Adam Sah adam@gmail.com wrote:
 Ikai-- totally agree re:bulk email, but please please please add DKIM, which
 (I'm told) is 90% of the solution for
 enterprise/extranet apps that need to use email for workflow.  The Big
 Reason I chose AppEngine was to get
 an integrated solution from one vendor: forcing me to use multiple vendors
 makes GAE far less compelling.

 http://code.google.com/p/googleappengine/issues/detail?id=3161

 thanks again!
 adam

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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-24 Thread Ikai Lan (Google)
It's not an ideal situation, I agree. However - we're just not at capacity
to deal with negotiating with email providers, policing policy violations,
and so forth. Providing an email service isn't anywhere near as trivial as
people think. We don't want App Engine to become a mass emailing service and
we'd rather focus on things like removing limits, hardening production,
figuring out how to provide SLAs, and so forth.

In general, we launch products optimistically, but we're much more in favor
of providing innovative services rather than pursue improvements in areas
where we can't make an impact.

Ikai Lan
Developer Programs Engineer, Google App Engine
Blog: http://googleappengine.blogspot.com
Twitter: http://twitter.com/app_engine
Reddit: http://www.reddit.com/r/appengine



On Wed, Mar 23, 2011 at 2:35 PM, nickmilon nickmi...@gmail.com wrote:

 IMHO it is not a good policy for GAE to abandon(?) services middle way
 instead of improving - enhancing those. ;-(
 Regards
 Nick

 On Mar 23, 7:31 pm, Ikai Lan (Google) ika...@google.com wrote:
  That sounds like a good idea. There's a good chance we'll change the
 quotas
  for email sometime in the near future. When we do that it would make
 sense
  for us to document that we do not suggest App Engine as a service for
  sending large amounts of email, and for reliable email delivery, to look
 at
  third party services.
 
  Ikai Lan
  Developer Programs Engineer, Google App Engine
  Blog:http://googleappengine.blogspot.com
  Twitter:http://twitter.com/app_engine
  Reddit:http://www.reddit.com/r/appengine
 
  On Tue, Mar 22, 2011 at 7:24 PM, Eric Ka Ka Ng ngk...@gmail.com wrote:
 
 
 
 
 
 
 
   Hi Ikai,
 
   thx for your note. with this, we could better decide on which cases we
   would like to send emails through GAE and which we would like to use
 other
   external services.
 
   and would it be more formally stated in any documents, or any guideline
 for
   these considerations be documented? if i'm a new GAE user, i would just
 use
   the email service straight forwardly without these considerations and
   background information.
 
   - eric
 
   On 23 March 2011 05:29, Ikai Lan (Google) ika...@google.com wrote:
 
   I actually think we are moving away from this direction. For customers
   sending large volumes of email or who require delivery guarantees,
 we'll be
   encouraging the use of services that are specifically designed for
 this
   functionality.
 
   Ikai Lan
   Developer Programs Engineer, Google App Engine
   Blog:http://googleappengine.blogspot.com
   Twitter:http://twitter.com/app_engine
   Reddit:http://www.reddit.com/r/appengine
 
   On Tue, Mar 22, 2011 at 1:35 AM, Eric Ka Ka Ng ngk...@gmail.com
 wrote:
 
   me 2. Have integrated the SES service within our GAE apps.  work good
 and
   solved our problems
 
   sure it would be more nice if GAE can provide email service at the
   quality level similar to the Amazon SES one (at least would not be
   classified as SPAM), so we dont need to manage both . could we make
 this
   suggestion to GAE team?
 
   - eric
 
   On 22 March 2011 05:30, Jamie H ja...@mhztech.com wrote:
 
   Wow, great idea!  I have been having some delivery issues lately
 with
   GAE and looking for an alternative.
 
   I just downloaded a pythong Amazon SES library, signed up for SES,
 and
   put it all together and it works like a charm with GAE!
 
   On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
Hi Eric,
 
Have you looked at Amazon's Simple Email Service (SES)?
 
   http://aws.amazon.com/ses/
 
Pretty much the same cost as sending email using GAE, except with
 SES
   you
only get 2,000 free emails if you're sending email from an EC2
   instance.
 
I haven't used it myself but apparently they scan outgoing mail to
   make sure
it meets ISP standards. This leads me to believe emails sent via
 SES
   would
be less likely to be automatically marked as spam than on GAE,
 since
   SES's
spam-sending-reputation would be lower than GAE's, due to their
pre-filtering and rate-limiting.
 
Nick
 
On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:
 
 Hi Ernesto,
 
 thx for your suggestion! yes, i think it shall work.
 
 but in general if we can't ask all our users to add our email to
   their
 contact list (or they are not willing to do so), how can emails
 sent
   by us
 prevent to be regarded as spam? all our subject, body etc. are
   nothing
 spam-liked, and seems it's the problem of the email server that
   actually
 sends the email. anyone share similar case, or has other
 solution?
 
 regards,
 eric
 
 On 19 March 2011 00:12, Ernesto Karim Oltra 
 ernestoka...@gmail.com
   wrote:
 
 Ask the user to add the e-mail from address of your e-mails to
   their
 contacts list, so your e-mails would never been sent to spam
 again
 (for that users, at least).
 
 It's a bit hacky, but can do a great work 

[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-24 Thread nickmilon

@Icai
I agree on most of what you write above, and I understand that you
prefer to focus on more important things, also having run Email
services for enterprises in the past I do know it is not trivial.
But 
still I believe Email service is a major asset for GAE and dropping
it (or anything to that effect) will constitute a major blow to App
Engine.
Gae offers a limited subset of services compared to what a  LAMP box
or a IaaS box can offer but been a PaaS  provides trouble free
operation and automatic scalability.
Email service usually is part of any web operation so by dropping it
out  you farther limit the number of potential applications that fit
well into what GAE offers.
Of course, developers can look into alternative options but this makes
our life difficult since we have to integrate several other third
party services to make a working web solution i.e. setting up multiple
accounts, feed traffic back and forth to other services, having to
monitor and deal with one more possible point of failure. All this
defies to some extend the benefits of GAE as a PaaS.
Also, dropping a service in a time when competition is adding
services, will sent the wrong signal to App Engine's developers/users
echo system and having in mind that G is associated with the best
email service can possibly turn into a PR disaster.

Further more, been a regular reader of the groups and following App
Engine since the very early days  I do not see that Email service has
raised a lot of issues. I believe for most people who know what they
are doing and do not abuse the service it works quite smoothly. Some
of the issues raised (mainly spam flagging)
a) happen to the best of Email services b) are addressed by well known
techniques and practices described by others here and elsewhere.

In conclusion:
I would welcome any measure taken to fight service abuse like using
GAE primarily  as a mail server - we all understand that this is not
what GAE is all about.
Instead of dropping the service I would prefer to consider:
a) put false positive spam flagging issues under the responsibility of
developers.
b) exclude the service or part of it (like delivery assurances) from
the future SLA offer.
c) think about the technical possibility to integrate it to gmail
which is the *most* reliable email service in town.

Regards
Nick

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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-23 Thread Ikai Lan (Google)
That sounds like a good idea. There's a good chance we'll change the quotas
for email sometime in the near future. When we do that it would make sense
for us to document that we do not suggest App Engine as a service for
sending large amounts of email, and for reliable email delivery, to look at
third party services.

Ikai Lan
Developer Programs Engineer, Google App Engine
Blog: http://googleappengine.blogspot.com
Twitter: http://twitter.com/app_engine
Reddit: http://www.reddit.com/r/appengine



On Tue, Mar 22, 2011 at 7:24 PM, Eric Ka Ka Ng ngk...@gmail.com wrote:

 Hi Ikai,

 thx for your note. with this, we could better decide on which cases we
 would like to send emails through GAE and which we would like to use other
 external services.

 and would it be more formally stated in any documents, or any guideline for
 these considerations be documented? if i'm a new GAE user, i would just use
 the email service straight forwardly without these considerations and
 background information.

 - eric



 On 23 March 2011 05:29, Ikai Lan (Google) ika...@google.com wrote:

 I actually think we are moving away from this direction. For customers
 sending large volumes of email or who require delivery guarantees, we'll be
 encouraging the use of services that are specifically designed for this
 functionality.

 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blog: http://googleappengine.blogspot.com
 Twitter: http://twitter.com/app_engine
 Reddit: http://www.reddit.com/r/appengine



 On Tue, Mar 22, 2011 at 1:35 AM, Eric Ka Ka Ng ngk...@gmail.com wrote:

 me 2. Have integrated the SES service within our GAE apps.  work good and
 solved our problems

 sure it would be more nice if GAE can provide email service at the
 quality level similar to the Amazon SES one (at least would not be
 classified as SPAM), so we dont need to manage both . could we make this
 suggestion to GAE team?

 - eric


 On 22 March 2011 05:30, Jamie H ja...@mhztech.com wrote:

 Wow, great idea!  I have been having some delivery issues lately with
 GAE and looking for an alternative.

 I just downloaded a pythong Amazon SES library, signed up for SES, and
 put it all together and it works like a charm with GAE!

 On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
  Hi Eric,
 
  Have you looked at Amazon's Simple Email Service (SES)?
 
  http://aws.amazon.com/ses/
 
  Pretty much the same cost as sending email using GAE, except with SES
 you
  only get 2,000 free emails if you're sending email from an EC2
 instance.
 
  I haven't used it myself but apparently they scan outgoing mail to
 make sure
  it meets ISP standards. This leads me to believe emails sent via SES
 would
  be less likely to be automatically marked as spam than on GAE, since
 SES's
  spam-sending-reputation would be lower than GAE's, due to their
  pre-filtering and rate-limiting.
 
  Nick
 
  On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:
 
   Hi Ernesto,
 
   thx for your suggestion! yes, i think it shall work.
 
   but in general if we can't ask all our users to add our email to
 their
   contact list (or they are not willing to do so), how can emails sent
 by us
   prevent to be regarded as spam? all our subject, body etc. are
 nothing
   spam-liked, and seems it's the problem of the email server that
 actually
   sends the email. anyone share similar case, or has other solution?
 
   regards,
   eric
 
   On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.com
 wrote:
 
   Ask the user to add the e-mail from address of your e-mails to
 their
   contacts list, so your e-mails would never been sent to spam again
   (for that users, at least).
 
   It's a bit hacky, but can do a great work meanwhile you find
 another
   solution.
 
   On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
we use mail.send_mail() to send some important messages to our
 users
   through
an app hosted on GAE, in which the 'from' has been set to one of
 a
registered admin for the app.
 
it works quite well for most users, except for some email service
   provider
(e.g. '...@yahoo.com.hk'), they would always automatically treat
 these
   emails
as spam and put them into spam box of the user's email account
 (if the
   user
has enabled the spam filtering feature, which is by default ON)
 . in
   this
case, many of our users do not aware for these important messages
 (they
would seldom look into mails in their spambox)
 
we have tried using different from, subject, body and the
 results
   are
the same. we suspect that it is the email server does matter, and
 maybe
before there were some other apps hosted on GAE sending spams to
 like '@
yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails
 sent from
   this
email server in GAE as spam.
 
do anyone share similar experiences? or there should be other
 causes?
   any
ideas we can solve this problem? (successfully deliver the 

[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-23 Thread nickmilon
IMHO it is not a good policy for GAE to abandon(?) services middle way
instead of improving - enhancing those. ;-(
Regards
Nick

On Mar 23, 7:31 pm, Ikai Lan (Google) ika...@google.com wrote:
 That sounds like a good idea. There's a good chance we'll change the quotas
 for email sometime in the near future. When we do that it would make sense
 for us to document that we do not suggest App Engine as a service for
 sending large amounts of email, and for reliable email delivery, to look at
 third party services.

 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blog:http://googleappengine.blogspot.com
 Twitter:http://twitter.com/app_engine
 Reddit:http://www.reddit.com/r/appengine

 On Tue, Mar 22, 2011 at 7:24 PM, Eric Ka Ka Ng ngk...@gmail.com wrote:







  Hi Ikai,

  thx for your note. with this, we could better decide on which cases we
  would like to send emails through GAE and which we would like to use other
  external services.

  and would it be more formally stated in any documents, or any guideline for
  these considerations be documented? if i'm a new GAE user, i would just use
  the email service straight forwardly without these considerations and
  background information.

  - eric

  On 23 March 2011 05:29, Ikai Lan (Google) ika...@google.com wrote:

  I actually think we are moving away from this direction. For customers
  sending large volumes of email or who require delivery guarantees, we'll be
  encouraging the use of services that are specifically designed for this
  functionality.

  Ikai Lan
  Developer Programs Engineer, Google App Engine
  Blog:http://googleappengine.blogspot.com
  Twitter:http://twitter.com/app_engine
  Reddit:http://www.reddit.com/r/appengine

  On Tue, Mar 22, 2011 at 1:35 AM, Eric Ka Ka Ng ngk...@gmail.com wrote:

  me 2. Have integrated the SES service within our GAE apps.  work good and
  solved our problems

  sure it would be more nice if GAE can provide email service at the
  quality level similar to the Amazon SES one (at least would not be
  classified as SPAM), so we dont need to manage both . could we make this
  suggestion to GAE team?

  - eric

  On 22 March 2011 05:30, Jamie H ja...@mhztech.com wrote:

  Wow, great idea!  I have been having some delivery issues lately with
  GAE and looking for an alternative.

  I just downloaded a pythong Amazon SES library, signed up for SES, and
  put it all together and it works like a charm with GAE!

  On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
   Hi Eric,

   Have you looked at Amazon's Simple Email Service (SES)?

  http://aws.amazon.com/ses/

   Pretty much the same cost as sending email using GAE, except with SES
  you
   only get 2,000 free emails if you're sending email from an EC2
  instance.

   I haven't used it myself but apparently they scan outgoing mail to
  make sure
   it meets ISP standards. This leads me to believe emails sent via SES
  would
   be less likely to be automatically marked as spam than on GAE, since
  SES's
   spam-sending-reputation would be lower than GAE's, due to their
   pre-filtering and rate-limiting.

   Nick

   On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:

Hi Ernesto,

thx for your suggestion! yes, i think it shall work.

but in general if we can't ask all our users to add our email to
  their
contact list (or they are not willing to do so), how can emails sent
  by us
prevent to be regarded as spam? all our subject, body etc. are
  nothing
spam-liked, and seems it's the problem of the email server that
  actually
sends the email. anyone share similar case, or has other solution?

regards,
eric

On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.com
  wrote:

Ask the user to add the e-mail from address of your e-mails to
  their
contacts list, so your e-mails would never been sent to spam again
(for that users, at least).

It's a bit hacky, but can do a great work meanwhile you find
  another
solution.

On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
 we use mail.send_mail() to send some important messages to our
  users
through
 an app hosted on GAE, in which the 'from' has been set to one of
  a
 registered admin for the app.

 it works quite well for most users, except for some email service
provider
 (e.g. '...@yahoo.com.hk'), they would always automatically treat
  these
emails
 as spam and put them into spam box of the user's email account
  (if the
user
 has enabled the spam filtering feature, which is by default ON)
  . in
this
 case, many of our users do not aware for these important messages
  (they
 would seldom look into mails in their spambox)

 we have tried using different from, subject, body and the
  results
are
 the same. we suspect that it is the email server does matter, and
  maybe
 before there were some other apps hosted on GAE sending spams 

Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-22 Thread Eric Ka Ka Ng
me 2. Have integrated the SES service within our GAE apps.  work good and
solved our problems

sure it would be more nice if GAE can provide email service at the quality
level similar to the Amazon SES one (at least would not be classified as
SPAM), so we dont need to manage both . could we make this suggestion to GAE
team?

- eric


On 22 March 2011 05:30, Jamie H ja...@mhztech.com wrote:

 Wow, great idea!  I have been having some delivery issues lately with
 GAE and looking for an alternative.

 I just downloaded a pythong Amazon SES library, signed up for SES, and
 put it all together and it works like a charm with GAE!

 On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
  Hi Eric,
 
  Have you looked at Amazon's Simple Email Service (SES)?
 
  http://aws.amazon.com/ses/
 
  Pretty much the same cost as sending email using GAE, except with SES you
  only get 2,000 free emails if you're sending email from an EC2 instance.
 
  I haven't used it myself but apparently they scan outgoing mail to make
 sure
  it meets ISP standards. This leads me to believe emails sent via SES
 would
  be less likely to be automatically marked as spam than on GAE, since
 SES's
  spam-sending-reputation would be lower than GAE's, due to their
  pre-filtering and rate-limiting.
 
  Nick
 
  On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:
 
   Hi Ernesto,
 
   thx for your suggestion! yes, i think it shall work.
 
   but in general if we can't ask all our users to add our email to their
   contact list (or they are not willing to do so), how can emails sent by
 us
   prevent to be regarded as spam? all our subject, body etc. are nothing
   spam-liked, and seems it's the problem of the email server that
 actually
   sends the email. anyone share similar case, or has other solution?
 
   regards,
   eric
 
   On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.com
 wrote:
 
   Ask the user to add the e-mail from address of your e-mails to their
   contacts list, so your e-mails would never been sent to spam again
   (for that users, at least).
 
   It's a bit hacky, but can do a great work meanwhile you find another
   solution.
 
   On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
we use mail.send_mail() to send some important messages to our users
   through
an app hosted on GAE, in which the 'from' has been set to one of a
registered admin for the app.
 
it works quite well for most users, except for some email service
   provider
(e.g. '...@yahoo.com.hk'), they would always automatically treat
 these
   emails
as spam and put them into spam box of the user's email account (if
 the
   user
has enabled the spam filtering feature, which is by default ON) .
 in
   this
case, many of our users do not aware for these important messages
 (they
would seldom look into mails in their spambox)
 
we have tried using different from, subject, body and the
 results
   are
the same. we suspect that it is the email server does matter, and
 maybe
before there were some other apps hosted on GAE sending spams to
 like '@
yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent
 from
   this
email server in GAE as spam.
 
do anyone share similar experiences? or there should be other
 causes?
   any
ideas we can solve this problem? (successfully deliver the email to
 our
users using those email service without being regarded as spam) thx
 in
advanced!
 
- eric
 
   --
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 Groups
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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-22 Thread Ikai Lan (Google)
I actually think we are moving away from this direction. For customers
sending large volumes of email or who require delivery guarantees, we'll be
encouraging the use of services that are specifically designed for this
functionality.

Ikai Lan
Developer Programs Engineer, Google App Engine
Blog: http://googleappengine.blogspot.com
Twitter: http://twitter.com/app_engine
Reddit: http://www.reddit.com/r/appengine



On Tue, Mar 22, 2011 at 1:35 AM, Eric Ka Ka Ng ngk...@gmail.com wrote:

 me 2. Have integrated the SES service within our GAE apps.  work good and
 solved our problems

 sure it would be more nice if GAE can provide email service at the quality
 level similar to the Amazon SES one (at least would not be classified as
 SPAM), so we dont need to manage both . could we make this suggestion to GAE
 team?

 - eric


 On 22 March 2011 05:30, Jamie H ja...@mhztech.com wrote:

 Wow, great idea!  I have been having some delivery issues lately with
 GAE and looking for an alternative.

 I just downloaded a pythong Amazon SES library, signed up for SES, and
 put it all together and it works like a charm with GAE!

 On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
  Hi Eric,
 
  Have you looked at Amazon's Simple Email Service (SES)?
 
  http://aws.amazon.com/ses/
 
  Pretty much the same cost as sending email using GAE, except with SES
 you
  only get 2,000 free emails if you're sending email from an EC2 instance.
 
  I haven't used it myself but apparently they scan outgoing mail to make
 sure
  it meets ISP standards. This leads me to believe emails sent via SES
 would
  be less likely to be automatically marked as spam than on GAE, since
 SES's
  spam-sending-reputation would be lower than GAE's, due to their
  pre-filtering and rate-limiting.
 
  Nick
 
  On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:
 
   Hi Ernesto,
 
   thx for your suggestion! yes, i think it shall work.
 
   but in general if we can't ask all our users to add our email to their
   contact list (or they are not willing to do so), how can emails sent
 by us
   prevent to be regarded as spam? all our subject, body etc. are nothing
   spam-liked, and seems it's the problem of the email server that
 actually
   sends the email. anyone share similar case, or has other solution?
 
   regards,
   eric
 
   On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.com
 wrote:
 
   Ask the user to add the e-mail from address of your e-mails to their
   contacts list, so your e-mails would never been sent to spam again
   (for that users, at least).
 
   It's a bit hacky, but can do a great work meanwhile you find another
   solution.
 
   On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
we use mail.send_mail() to send some important messages to our
 users
   through
an app hosted on GAE, in which the 'from' has been set to one of a
registered admin for the app.
 
it works quite well for most users, except for some email service
   provider
(e.g. '...@yahoo.com.hk'), they would always automatically treat
 these
   emails
as spam and put them into spam box of the user's email account (if
 the
   user
has enabled the spam filtering feature, which is by default ON) .
 in
   this
case, many of our users do not aware for these important messages
 (they
would seldom look into mails in their spambox)
 
we have tried using different from, subject, body and the
 results
   are
the same. we suspect that it is the email server does matter, and
 maybe
before there were some other apps hosted on GAE sending spams to
 like '@
yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent
 from
   this
email server in GAE as spam.
 
do anyone share similar experiences? or there should be other
 causes?
   any
ideas we can solve this problem? (successfully deliver the email to
 our
users using those email service without being regarded as spam) thx
 in
advanced!
 
- eric
 
   --
   You received this message because you are subscribed to the Google
 Groups
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[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-22 Thread Jamie H
Ikai,

On that note, do you have any services besides SES that you
recommend?  SES works well with GAE however you must slowly up your
quotas, forcing you to send some mail via SES and some through GAE
until your quotas are adjusted high enough...

On Mar 22, 4:29 pm, Ikai Lan (Google) ika...@google.com wrote:
 I actually think we are moving away from this direction. For customers
 sending large volumes of email or who require delivery guarantees, we'll be
 encouraging the use of services that are specifically designed for this
 functionality.

 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blog:http://googleappengine.blogspot.com
 Twitter:http://twitter.com/app_engine
 Reddit:http://www.reddit.com/r/appengine

 On Tue, Mar 22, 2011 at 1:35 AM, Eric Ka Ka Ng ngk...@gmail.com wrote:

  me 2. Have integrated the SES service within our GAE apps.  work good and
  solved our problems

  sure it would be more nice if GAE can provide email service at the quality
  level similar to the Amazon SES one (at least would not be classified as
  SPAM), so we dont need to manage both . could we make this suggestion to GAE
  team?

  - eric

  On 22 March 2011 05:30, Jamie H ja...@mhztech.com wrote:

  Wow, great idea!  I have been having some delivery issues lately with
  GAE and looking for an alternative.

  I just downloaded a pythong Amazon SES library, signed up for SES, and
  put it all together and it works like a charm with GAE!

  On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
   Hi Eric,

   Have you looked at Amazon's Simple Email Service (SES)?

  http://aws.amazon.com/ses/

   Pretty much the same cost as sending email using GAE, except with SES
  you
   only get 2,000 free emails if you're sending email from an EC2 instance.

   I haven't used it myself but apparently they scan outgoing mail to make
  sure
   it meets ISP standards. This leads me to believe emails sent via SES
  would
   be less likely to be automatically marked as spam than on GAE, since
  SES's
   spam-sending-reputation would be lower than GAE's, due to their
   pre-filtering and rate-limiting.

   Nick

   On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:

Hi Ernesto,

thx for your suggestion! yes, i think it shall work.

but in general if we can't ask all our users to add our email to their
contact list (or they are not willing to do so), how can emails sent
  by us
prevent to be regarded as spam? all our subject, body etc. are nothing
spam-liked, and seems it's the problem of the email server that
  actually
sends the email. anyone share similar case, or has other solution?

regards,
eric

On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.com
  wrote:

Ask the user to add the e-mail from address of your e-mails to their
contacts list, so your e-mails would never been sent to spam again
(for that users, at least).

It's a bit hacky, but can do a great work meanwhile you find another
solution.

On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
 we use mail.send_mail() to send some important messages to our
  users
through
 an app hosted on GAE, in which the 'from' has been set to one of a
 registered admin for the app.

 it works quite well for most users, except for some email service
provider
 (e.g. '...@yahoo.com.hk'), they would always automatically treat
  these
emails
 as spam and put them into spam box of the user's email account (if
  the
user
 has enabled the spam filtering feature, which is by default ON) .
  in
this
 case, many of our users do not aware for these important messages
  (they
 would seldom look into mails in their spambox)

 we have tried using different from, subject, body and the
  results
are
 the same. we suspect that it is the email server does matter, and
  maybe
 before there were some other apps hosted on GAE sending spams to
  like '@
 yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent
  from
this
 email server in GAE as spam.

 do anyone share similar experiences? or there should be other
  causes?
any
 ideas we can solve this problem? (successfully deliver the email to
  our
 users using those email service without being regarded as spam) thx
  in
 advanced!

 - eric

--
You received this message because you are subscribed to the Google
  Groups
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  google-appengine@googlegroups.com.
To unsubscribe from this group, send email to
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To 

Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-22 Thread James Broberg
SendLabs is another option:

http://dyn.com/enterprise-email/sendlabs-solutions

On 23 March 2011 09:57, Jamie H ja...@mhztech.com wrote:
 Ikai,

 On that note, do you have any services besides SES that you
 recommend?  SES works well with GAE however you must slowly up your
 quotas, forcing you to send some mail via SES and some through GAE
 until your quotas are adjusted high enough...

 On Mar 22, 4:29 pm, Ikai Lan (Google) ika...@google.com wrote:
 I actually think we are moving away from this direction. For customers
 sending large volumes of email or who require delivery guarantees, we'll be
 encouraging the use of services that are specifically designed for this
 functionality.

 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blog:http://googleappengine.blogspot.com
 Twitter:http://twitter.com/app_engine
 Reddit:http://www.reddit.com/r/appengine

 On Tue, Mar 22, 2011 at 1:35 AM, Eric Ka Ka Ng ngk...@gmail.com wrote:

  me 2. Have integrated the SES service within our GAE apps.  work good and
  solved our problems

  sure it would be more nice if GAE can provide email service at the quality
  level similar to the Amazon SES one (at least would not be classified as
  SPAM), so we dont need to manage both . could we make this suggestion to 
  GAE
  team?

  - eric

  On 22 March 2011 05:30, Jamie H ja...@mhztech.com wrote:

  Wow, great idea!  I have been having some delivery issues lately with
  GAE and looking for an alternative.

  I just downloaded a pythong Amazon SES library, signed up for SES, and
  put it all together and it works like a charm with GAE!

  On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
   Hi Eric,

   Have you looked at Amazon's Simple Email Service (SES)?

  http://aws.amazon.com/ses/

   Pretty much the same cost as sending email using GAE, except with SES
  you
   only get 2,000 free emails if you're sending email from an EC2 instance.

   I haven't used it myself but apparently they scan outgoing mail to make
  sure
   it meets ISP standards. This leads me to believe emails sent via SES
  would
   be less likely to be automatically marked as spam than on GAE, since
  SES's
   spam-sending-reputation would be lower than GAE's, due to their
   pre-filtering and rate-limiting.

   Nick

   On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:

Hi Ernesto,

thx for your suggestion! yes, i think it shall work.

but in general if we can't ask all our users to add our email to their
contact list (or they are not willing to do so), how can emails sent
  by us
prevent to be regarded as spam? all our subject, body etc. are nothing
spam-liked, and seems it's the problem of the email server that
  actually
sends the email. anyone share similar case, or has other solution?

regards,
eric

On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.com
  wrote:

Ask the user to add the e-mail from address of your e-mails to their
contacts list, so your e-mails would never been sent to spam again
(for that users, at least).

It's a bit hacky, but can do a great work meanwhile you find another
solution.

On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
 we use mail.send_mail() to send some important messages to our
  users
through
 an app hosted on GAE, in which the 'from' has been set to one of a
 registered admin for the app.

 it works quite well for most users, except for some email service
provider
 (e.g. '...@yahoo.com.hk'), they would always automatically treat
  these
emails
 as spam and put them into spam box of the user's email account (if
  the
user
 has enabled the spam filtering feature, which is by default ON) .
  in
this
 case, many of our users do not aware for these important messages
  (they
 would seldom look into mails in their spambox)

 we have tried using different from, subject, body and the
  results
are
 the same. we suspect that it is the email server does matter, and
  maybe
 before there were some other apps hosted on GAE sending spams to
  like '@
 yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent
  from
this
 email server in GAE as spam.

 do anyone share similar experiences? or there should be other
  causes?
any
 ideas we can solve this problem? (successfully deliver the email to
  our
 users using those email service without being regarded as spam) thx
  in
 advanced!

 - eric

--
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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-22 Thread Eric Ka Ka Ng
Hi Ikai,

thx for your note. with this, we could better decide on which cases we would
like to send emails through GAE and which we would like to use other
external services.

and would it be more formally stated in any documents, or any guideline for
these considerations be documented? if i'm a new GAE user, i would just use
the email service straight forwardly without these considerations and
background information.

- eric



On 23 March 2011 05:29, Ikai Lan (Google) ika...@google.com wrote:

 I actually think we are moving away from this direction. For customers
 sending large volumes of email or who require delivery guarantees, we'll be
 encouraging the use of services that are specifically designed for this
 functionality.

 Ikai Lan
 Developer Programs Engineer, Google App Engine
 Blog: http://googleappengine.blogspot.com
 Twitter: http://twitter.com/app_engine
 Reddit: http://www.reddit.com/r/appengine



 On Tue, Mar 22, 2011 at 1:35 AM, Eric Ka Ka Ng ngk...@gmail.com wrote:

 me 2. Have integrated the SES service within our GAE apps.  work good and
 solved our problems

 sure it would be more nice if GAE can provide email service at the quality
 level similar to the Amazon SES one (at least would not be classified as
 SPAM), so we dont need to manage both . could we make this suggestion to GAE
 team?

 - eric


 On 22 March 2011 05:30, Jamie H ja...@mhztech.com wrote:

 Wow, great idea!  I have been having some delivery issues lately with
 GAE and looking for an alternative.

 I just downloaded a pythong Amazon SES library, signed up for SES, and
 put it all together and it works like a charm with GAE!

 On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
  Hi Eric,
 
  Have you looked at Amazon's Simple Email Service (SES)?
 
  http://aws.amazon.com/ses/
 
  Pretty much the same cost as sending email using GAE, except with SES
 you
  only get 2,000 free emails if you're sending email from an EC2
 instance.
 
  I haven't used it myself but apparently they scan outgoing mail to make
 sure
  it meets ISP standards. This leads me to believe emails sent via SES
 would
  be less likely to be automatically marked as spam than on GAE, since
 SES's
  spam-sending-reputation would be lower than GAE's, due to their
  pre-filtering and rate-limiting.
 
  Nick
 
  On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:
 
   Hi Ernesto,
 
   thx for your suggestion! yes, i think it shall work.
 
   but in general if we can't ask all our users to add our email to
 their
   contact list (or they are not willing to do so), how can emails sent
 by us
   prevent to be regarded as spam? all our subject, body etc. are
 nothing
   spam-liked, and seems it's the problem of the email server that
 actually
   sends the email. anyone share similar case, or has other solution?
 
   regards,
   eric
 
   On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.com
 wrote:
 
   Ask the user to add the e-mail from address of your e-mails to their
   contacts list, so your e-mails would never been sent to spam again
   (for that users, at least).
 
   It's a bit hacky, but can do a great work meanwhile you find another
   solution.
 
   On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
we use mail.send_mail() to send some important messages to our
 users
   through
an app hosted on GAE, in which the 'from' has been set to one of a
registered admin for the app.
 
it works quite well for most users, except for some email service
   provider
(e.g. '...@yahoo.com.hk'), they would always automatically treat
 these
   emails
as spam and put them into spam box of the user's email account (if
 the
   user
has enabled the spam filtering feature, which is by default ON)
 . in
   this
case, many of our users do not aware for these important messages
 (they
would seldom look into mails in their spambox)
 
we have tried using different from, subject, body and the
 results
   are
the same. we suspect that it is the email server does matter, and
 maybe
before there were some other apps hosted on GAE sending spams to
 like '@
yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent
 from
   this
email server in GAE as spam.
 
do anyone share similar experiences? or there should be other
 causes?
   any
ideas we can solve this problem? (successfully deliver the email
 to our
users using those email service without being regarded as spam)
 thx in
advanced!
 
- eric
 
   --
   You received this message because you are subscribed to the Google
 Groups
   Google App Engine group.
   To post to this group, send email to
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[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-21 Thread Ernesto Karim Oltra
I use too random directions for each user.This means, I take its
user.user_id(), build sha1, and send e-mail to each user from
directions like that:

alert-[user]@[app].appspotmail.com

I think you have to enable inbound email for this to work, but i'm not
sure. This is the method I have seen in Twitter, they send e-mails
from, as an example:
follow-rearfgbxnevz=tznvy.pbz-e5...@postmaster.twitter.com

clearly automatic generated emails.

On 21 mar, 04:31, Nickolas Daskalou n...@daskalou.com wrote:
 Hi Eric,

 Have you looked at Amazon's Simple Email Service (SES)?

 http://aws.amazon.com/ses/

 Pretty much the same cost as sending email using GAE, except with SES you
 only get 2,000 free emails if you're sending email from an EC2 instance.

 I haven't used it myself but apparently they scan outgoing mail to make sure
 it meets ISP standards. This leads me to believe emails sent via SES would
 be less likely to be automatically marked as spam than on GAE, since SES's
 spam-sending-reputation would be lower than GAE's, due to their
 pre-filtering and rate-limiting.

 Nick

 On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:







  Hi Ernesto,

  thx for your suggestion! yes, i think it shall work.

  but in general if we can't ask all our users to add our email to their
  contact list (or they are not willing to do so), how can emails sent by us
  prevent to be regarded as spam? all our subject, body etc. are nothing
  spam-liked, and seems it's the problem of the email server that actually
  sends the email. anyone share similar case, or has other solution?

  regards,
  eric

  On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.comwrote:

  Ask the user to add the e-mail from address of your e-mails to their
  contacts list, so your e-mails would never been sent to spam again
  (for that users, at least).

  It's a bit hacky, but can do a great work meanwhile you find another
  solution.

  On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
   we use mail.send_mail() to send some important messages to our users
  through
   an app hosted on GAE, in which the 'from' has been set to one of a
   registered admin for the app.

   it works quite well for most users, except for some email service
  provider
   (e.g. '...@yahoo.com.hk'), they would always automatically treat these
  emails
   as spam and put them into spam box of the user's email account (if the
  user
   has enabled the spam filtering feature, which is by default ON) . in
  this
   case, many of our users do not aware for these important messages (they
   would seldom look into mails in their spambox)

   we have tried using different from, subject, body and the results
  are
   the same. we suspect that it is the email server does matter, and maybe
   before there were some other apps hosted on GAE sending spams to like '@
   yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent from
  this
   email server in GAE as spam.

   do anyone share similar experiences? or there should be other causes?
  any
   ideas we can solve this problem? (successfully deliver the email to our
   users using those email service without being regarded as spam) thx in
   advanced!

   - eric

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[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-21 Thread Jamie H
Wow, great idea!  I have been having some delivery issues lately with
GAE and looking for an alternative.

I just downloaded a pythong Amazon SES library, signed up for SES, and
put it all together and it works like a charm with GAE!

On Mar 20, 10:31 pm, Nickolas Daskalou n...@daskalou.com wrote:
 Hi Eric,

 Have you looked at Amazon's Simple Email Service (SES)?

 http://aws.amazon.com/ses/

 Pretty much the same cost as sending email using GAE, except with SES you
 only get 2,000 free emails if you're sending email from an EC2 instance.

 I haven't used it myself but apparently they scan outgoing mail to make sure
 it meets ISP standards. This leads me to believe emails sent via SES would
 be less likely to be automatically marked as spam than on GAE, since SES's
 spam-sending-reputation would be lower than GAE's, due to their
 pre-filtering and rate-limiting.

 Nick

 On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:

  Hi Ernesto,

  thx for your suggestion! yes, i think it shall work.

  but in general if we can't ask all our users to add our email to their
  contact list (or they are not willing to do so), how can emails sent by us
  prevent to be regarded as spam? all our subject, body etc. are nothing
  spam-liked, and seems it's the problem of the email server that actually
  sends the email. anyone share similar case, or has other solution?

  regards,
  eric

  On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.comwrote:

  Ask the user to add the e-mail from address of your e-mails to their
  contacts list, so your e-mails would never been sent to spam again
  (for that users, at least).

  It's a bit hacky, but can do a great work meanwhile you find another
  solution.

  On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
   we use mail.send_mail() to send some important messages to our users
  through
   an app hosted on GAE, in which the 'from' has been set to one of a
   registered admin for the app.

   it works quite well for most users, except for some email service
  provider
   (e.g. '...@yahoo.com.hk'), they would always automatically treat these
  emails
   as spam and put them into spam box of the user's email account (if the
  user
   has enabled the spam filtering feature, which is by default ON) . in
  this
   case, many of our users do not aware for these important messages (they
   would seldom look into mails in their spambox)

   we have tried using different from, subject, body and the results
  are
   the same. we suspect that it is the email server does matter, and maybe
   before there were some other apps hosted on GAE sending spams to like '@
   yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent from
  this
   email server in GAE as spam.

   do anyone share similar experiences? or there should be other causes?
  any
   ideas we can solve this problem? (successfully deliver the email to our
   users using those email service without being regarded as spam) thx in
   advanced!

   - eric

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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-20 Thread Eric Ka Ka Ng
Hi Ernesto,

thx for your suggestion! yes, i think it shall work.

but in general if we can't ask all our users to add our email to their
contact list (or they are not willing to do so), how can emails sent by us
prevent to be regarded as spam? all our subject, body etc. are nothing
spam-liked, and seems it's the problem of the email server that actually
sends the email. anyone share similar case, or has other solution?

regards,
eric




On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.com wrote:

 Ask the user to add the e-mail from address of your e-mails to their
 contacts list, so your e-mails would never been sent to spam again
 (for that users, at least).

 It's a bit hacky, but can do a great work meanwhile you find another
 solution.

 On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
  we use mail.send_mail() to send some important messages to our users
 through
  an app hosted on GAE, in which the 'from' has been set to one of a
  registered admin for the app.
 
  it works quite well for most users, except for some email service
 provider
  (e.g. '...@yahoo.com.hk'), they would always automatically treat these
 emails
  as spam and put them into spam box of the user's email account (if the
 user
  has enabled the spam filtering feature, which is by default ON) . in
 this
  case, many of our users do not aware for these important messages (they
  would seldom look into mails in their spambox)
 
  we have tried using different from, subject, body and the results
 are
  the same. we suspect that it is the email server does matter, and maybe
  before there were some other apps hosted on GAE sending spams to like '@
  yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent from
 this
  email server in GAE as spam.
 
  do anyone share similar experiences? or there should be other causes? any
  ideas we can solve this problem? (successfully deliver the email to our
  users using those email service without being regarded as spam) thx in
  advanced!
 
  - eric

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Re: [google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-20 Thread Nickolas Daskalou
Hi Eric,

Have you looked at Amazon's Simple Email Service (SES)?

http://aws.amazon.com/ses/

Pretty much the same cost as sending email using GAE, except with SES you
only get 2,000 free emails if you're sending email from an EC2 instance.

I haven't used it myself but apparently they scan outgoing mail to make sure
it meets ISP standards. This leads me to believe emails sent via SES would
be less likely to be automatically marked as spam than on GAE, since SES's
spam-sending-reputation would be lower than GAE's, due to their
pre-filtering and rate-limiting.

Nick


On 21 March 2011 13:51, Eric Ka Ka Ng ngk...@gmail.com wrote:

 Hi Ernesto,

 thx for your suggestion! yes, i think it shall work.

 but in general if we can't ask all our users to add our email to their
 contact list (or they are not willing to do so), how can emails sent by us
 prevent to be regarded as spam? all our subject, body etc. are nothing
 spam-liked, and seems it's the problem of the email server that actually
 sends the email. anyone share similar case, or has other solution?

 regards,
 eric




 On 19 March 2011 00:12, Ernesto Karim Oltra ernestoka...@gmail.comwrote:

 Ask the user to add the e-mail from address of your e-mails to their
 contacts list, so your e-mails would never been sent to spam again
 (for that users, at least).

 It's a bit hacky, but can do a great work meanwhile you find another
 solution.

 On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
  we use mail.send_mail() to send some important messages to our users
 through
  an app hosted on GAE, in which the 'from' has been set to one of a
  registered admin for the app.
 
  it works quite well for most users, except for some email service
 provider
  (e.g. '...@yahoo.com.hk'), they would always automatically treat these
 emails
  as spam and put them into spam box of the user's email account (if the
 user
  has enabled the spam filtering feature, which is by default ON) . in
 this
  case, many of our users do not aware for these important messages (they
  would seldom look into mails in their spambox)
 
  we have tried using different from, subject, body and the results
 are
  the same. we suspect that it is the email server does matter, and maybe
  before there were some other apps hosted on GAE sending spams to like '@
  yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent from
 this
  email server in GAE as spam.
 
  do anyone share similar experiences? or there should be other causes?
 any
  ideas we can solve this problem? (successfully deliver the email to our
  users using those email service without being regarded as spam) thx in
  advanced!
 
  - eric

 --
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 Google App Engine group.
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[google-appengine] Re: email sent by GAE would be regarded as spam for some email services

2011-03-18 Thread Ernesto Karim Oltra
Ask the user to add the e-mail from address of your e-mails to their
contacts list, so your e-mails would never been sent to spam again
(for that users, at least).

It's a bit hacky, but can do a great work meanwhile you find another
solution.

On 18 mar, 07:52, Eric Ka Ka Ng ngk...@gmail.com wrote:
 we use mail.send_mail() to send some important messages to our users through
 an app hosted on GAE, in which the 'from' has been set to one of a
 registered admin for the app.

 it works quite well for most users, except for some email service provider
 (e.g. '...@yahoo.com.hk'), they would always automatically treat these emails
 as spam and put them into spam box of the user's email account (if the user
 has enabled the spam filtering feature, which is by default ON) . in this
 case, many of our users do not aware for these important messages (they
 would seldom look into mails in their spambox)

 we have tried using different from, subject, body and the results are
 the same. we suspect that it is the email server does matter, and maybe
 before there were some other apps hosted on GAE sending spams to like '@
 yahoo.com.hk', so '...@yahoo.com.hk' would regard all emails sent from this
 email server in GAE as spam.

 do anyone share similar experiences? or there should be other causes? any
 ideas we can solve this problem? (successfully deliver the email to our
 users using those email service without being regarded as spam) thx in
 advanced!

 - eric

-- 
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