Re: [hlds] Improving the update procedure

2010-07-24 Thread Dominic Marciano

OH THE IRONY.

> From: mslee...@ismsleeperwrong.com
> To: hlds@list.valvesoftware.com
> Date: Fri, 23 Jul 2010 22:01:09 -0400
> Subject: Re: [hlds] Improving the update procedure
> 
> Remove yourself from the list if you don't want to be "clogged with this
> crap".
> 
> 
> On Fri, 2010-07-23 at 21:57 -0400, Steve Stifler wrote:
> > You guys are pissing in the wind. Been asking for a better update procedure
> > for years and it ain't happened. Valve don't listen and don't care about the
> > server admins and hosts so stop clogging my inbox with this crap


  
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Re: [hlds] Improving the update procedure

2010-07-23 Thread gameadmin
If no updates are released on a Friday, then updates won't be released on a
Friday evening in any time zone ;)

And, in the past 8 weeks, there's been at least 4 Friday updates that I can
see.  "Try to be at the front of the update queue" isn't sustainable advice
- someone has to be at the back - and also, in my experience you run into
problems if you update two servers on a specific disk at once.  The result,
from the player's perspective, is that when an update comes out, their own
downloads are needlessly slower, and when they _HAVE_ updated their
favourite server has a decent chance of still being down.

By contrast, I'm sure most people have noticed that servers are quieter in
the middle of the week; surely this would be a better time to release
updates?  Surely allowing server downloads some time before client downloads
would smooth things out? Then the larger hosts could download the update
while it's quiet, figure out what files have changed, and then just copy the
changes to their other installs when the update goes live - that would also
massively reduce load on the steam servers.

All that being said, the reason this issue is cropping up is because of the
very large number of updates being released currently, which I'm sure we all
agree is a Good Thing(TM)

> -Original Message-
> From: hlds-boun...@list.valvesoftware.com [mailto:hlds-
> boun...@list.valvesoftware.com] On Behalf Of DKA-MUG brown
> Sent: 24 July 2010 02:32
> To: hlds@list.valvesoftware.com
> Subject: Re: [hlds] Improving the update procedure
> 
> 
> "Week after week we get updates released at 10pm on a Friday during
> peak gaming hours"
> 
> 
> In what country? updates are distributed all over the world in many
> timezones, I will admit getting some updates at crap times in
> Australia, but I would imagine that updates will be in peak time for
> some server admin in some part of the world.
> 
> 
> 
>  "a pre-published time"
> 
> 
> Major releases like TF2 Character upgrades are generally pre-published,
> other updates are coders responding to bug fix's.
> 
> 
> All in all no time would suit all countries and I really don't
> understand why Valve should be expected to restructure for lazy server
> administration.
> 
> 
> 
> 
> 
> > From: mslee...@ismsleeperwrong.com
> > To: hlds@list.valvesoftware.com
> > Date: Fri, 23 Jul 2010 21:11:17 -0400
> > Subject: Re: [hlds] Improving the update procedure
> >
> > Be quick on an update and you'll be fine. I've never had much of a
> > problem "waiting in line" to download an update.
> >
> > That or use NemRun, it will save your life.
> >
> >
> > On Sat, 2010-07-24 at 02:07 +0100, Steven Hartland wrote:
> > > I must say the updates are becoming a pain. More and more regular
> and more
> > > often than not they break things :(
> > >
> > > We all appreciate the work being done, don't think for a minute we
> don't,
> > > but I do think that there could be some definite improvements to
> how things
> > > are done atm.
> > >
> > > First off don't release updates a absolute PEAK gaming time for the
> week.
> > >
> > > Week after week we get updates released at 10pm on a Friday during
> peak
> > > gaming hours, by all means prepare a weekly update and release it
> but
> > > pick a sensible day / time. Tuesday / Wednesday would be much
> better, it
> > > means people are more likely to be about and if there are any
> issues
> > > they can be fixed in time for the weekend sessions.
> > >
> > > Please please let us know in advance! Is there any harm in getting
> an
> > > update ready then delaying its release for 24 hours or so during
> which
> > > time admins can download the updates to prepare for the release.
> Then
> > > at a pre-published time the client releases, server admins flick
> the switch
> > > their end and everyone's happy.
> > >
> > > The benefits of this:-
> > > 1. Admins can prepare
> > > 2. Lower load on the Content Servers as admins aren't downloading
> at the
> > > same time as the Clients
> > > 3. Clients are happier as their servers are updated quickly instead
> of
> > > having to wait while admins struggle to get the servers update.
> > > 4. Admins can pre test with their server up and raise issues before
> > > all hell breaks loose.
> > >
> > > All in all everyone wins.
> > >
> > > Please consider reviewing your release engineering to incorporate
&

Re: [hlds] Improving the update procedure

2010-07-23 Thread Steven Hartland

Quite well aware of where Valve are based, but consideration for a not
insignificant number of their customers, here in Europe wouldn't go a
miss ;-)

Everyone on this list works hard to promote, configure and manage their
servers, which is one part of the big machine that enables these games
to flourish.

All, I'm suggesting is some easy ways to make the update process run
smoother for everyone, which I hope will be considered.

   Regards
   Steve

- Original Message - 
From: "msleeper" 

To: "Half-Life dedicated Win32 server mailing list" 

Sent: Saturday, July 24, 2010 2:37 AM
Subject: Re: [hlds] Improving the update procedure



There's really no pattern to it. And despite what some naysayers and
those outside of the US are saying, Friday updates aren't really the
norm.

To those of you in merry old Britland, keep in mind that Valve is based
on the west coast, USA so that's the timetable they run. If that's a
problem for you then either move to the West Coast so you'll be on their
schedule, or deal_with_it_gaben.jpg



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Re: [hlds] Improving the update procedure

2010-07-23 Thread Steven Hartland

I would have to disagree, Friday is the worst "day" and for those in
Europe the worst time as well.

No "time" will every be perfect, but atm it couldn't be worse if your
in Europe as its both Friday ( bad in general ) and peak gaming hours
as well.

Ask anyone doing release management, and they will tell you not to
do releases on a Friday when everyone's about to have 2 days off. It
just doesn't make sense, as if you have problems there's not much you
can do till Monday to get it fixed.

The key thing here is "improvement", nothing is ever perfect but it
could so easily be improved.

   Regards
   Steve

- Original Message - 
From: "DKA-MUG brown" 



"Week after week we get updates released at 10pm on a Friday during peak gaming 
hours"

In what country? updates are distributed all over the world in many timezones, I will admit getting some updates at crap times 
in Australia, but I would imagine that updates will be in peak time for some server admin in some part of the world.



"a pre-published time"


Major releases like TF2 Character upgrades are generally pre-published, other 
updates are coders responding to bug fix's.


All in all no time would suit all countries and I really don't understand why Valve should be expected to restructure for lazy 
server administration.




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Re: [hlds] Improving the update procedure

2010-07-23 Thread msleeper
Remove yourself from the list if you don't want to be "clogged with this
crap".


On Fri, 2010-07-23 at 21:57 -0400, Steve Stifler wrote:
> You guys are pissing in the wind. Been asking for a better update procedure
> for years and it ain't happened. Valve don't listen and don't care about the
> server admins and hosts so stop clogging my inbox with this crap
> 
> On Fri, Jul 23, 2010 at 9:07 PM, Steven Hartland 
> wrote:
> 
> > I must say the updates are becoming a pain. More and more regular and more
> > often than not they break things :(
> >
> > We all appreciate the work being done, don't think for a minute we don't,
> > but I do think that there could be some definite improvements to how things
> > are done atm.
> >
> > First off don't release updates a absolute PEAK gaming time for the week.
> >
> > Week after week we get updates released at 10pm on a Friday during peak
> > gaming hours, by all means prepare a weekly update and release it but
> > pick a sensible day / time. Tuesday / Wednesday would be much better, it
> > means people are more likely to be about and if there are any issues
> > they can be fixed in time for the weekend sessions.
> >
> > Please please let us know in advance! Is there any harm in getting an
> > update ready then delaying its release for 24 hours or so during which
> > time admins can download the updates to prepare for the release. Then
> > at a pre-published time the client releases, server admins flick the switch
> > their end and everyone's happy.
> >
> > The benefits of this:-
> > 1. Admins can prepare
> > 2. Lower load on the Content Servers as admins aren't downloading at the
> > same time as the Clients
> > 3. Clients are happier as their servers are updated quickly instead of
> > having to wait while admins struggle to get the servers update.
> > 4. Admins can pre test with their server up and raise issues before
> > all hell breaks loose.
> >
> > All in all everyone wins.
> >
> > Please consider reviewing your release engineering to incorporate some
> > or all of the ideas above, it will make everyone's life so much easier.
> >
> >   Regards
> >   Steve
> >
> > - Original Message - From: 
> >
> > To: "Half-Life dedicated Win32 server mailing list" <
> > hlds@list.valvesoftware.com>
> > Sent: Saturday, July 24, 2010 1:42 AM
> >
> > Subject: Re: [hlds] Counter-Strike: Source Update Available
> >
> >
> >  Releasing a required update without the capacity to handle everyone
> >> updating at once is a problem -- expecting people to leave their servers
> >> broken to reduce Valve's load isn't an acceptable solution.
> >>
> >> Valve should either invest in the infrastructure to handle it or work with
> >> a service such as Akamai to handle the load from updates.
> >>
> >> If TF2 is any indication, don't expect advance notification or beta
> >> releases (Valve even released an update they knew would break almost all
> >> management plugins without giving notification or a beta for the plugin
> >> developers to work with).
> >>
> >
> >
> > 
> > This e.mail is private and confidential between Multiplay (UK) Ltd. and the
> > person or entity to whom it is addressed. In the event of misdirection, the
> > recipient is prohibited from using, copying, printing or otherwise
> > disseminating it or any information contained in it.
> > In the event of misdirection, illegible or incomplete transmission please
> > telephone +44 845 868 1337
> > or return the E.mail to postmas...@multiplay.co.uk.
> >
> >
> > ___
> > To unsubscribe, edit your list preferences, or view the list archives,
> > please visit:
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> >
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Re: [hlds] Improving the update procedure

2010-07-23 Thread Steve Stifler
You guys are pissing in the wind. Been asking for a better update procedure
for years and it ain't happened. Valve don't listen and don't care about the
server admins and hosts so stop clogging my inbox with this crap

On Fri, Jul 23, 2010 at 9:07 PM, Steven Hartland wrote:

> I must say the updates are becoming a pain. More and more regular and more
> often than not they break things :(
>
> We all appreciate the work being done, don't think for a minute we don't,
> but I do think that there could be some definite improvements to how things
> are done atm.
>
> First off don't release updates a absolute PEAK gaming time for the week.
>
> Week after week we get updates released at 10pm on a Friday during peak
> gaming hours, by all means prepare a weekly update and release it but
> pick a sensible day / time. Tuesday / Wednesday would be much better, it
> means people are more likely to be about and if there are any issues
> they can be fixed in time for the weekend sessions.
>
> Please please let us know in advance! Is there any harm in getting an
> update ready then delaying its release for 24 hours or so during which
> time admins can download the updates to prepare for the release. Then
> at a pre-published time the client releases, server admins flick the switch
> their end and everyone's happy.
>
> The benefits of this:-
> 1. Admins can prepare
> 2. Lower load on the Content Servers as admins aren't downloading at the
> same time as the Clients
> 3. Clients are happier as their servers are updated quickly instead of
> having to wait while admins struggle to get the servers update.
> 4. Admins can pre test with their server up and raise issues before
> all hell breaks loose.
>
> All in all everyone wins.
>
> Please consider reviewing your release engineering to incorporate some
> or all of the ideas above, it will make everyone's life so much easier.
>
>   Regards
>   Steve
>
> - Original Message - From: 
>
> To: "Half-Life dedicated Win32 server mailing list" <
> hlds@list.valvesoftware.com>
> Sent: Saturday, July 24, 2010 1:42 AM
>
> Subject: Re: [hlds] Counter-Strike: Source Update Available
>
>
>  Releasing a required update without the capacity to handle everyone
>> updating at once is a problem -- expecting people to leave their servers
>> broken to reduce Valve's load isn't an acceptable solution.
>>
>> Valve should either invest in the infrastructure to handle it or work with
>> a service such as Akamai to handle the load from updates.
>>
>> If TF2 is any indication, don't expect advance notification or beta
>> releases (Valve even released an update they knew would break almost all
>> management plugins without giving notification or a beta for the plugin
>> developers to work with).
>>
>
>
> 
> This e.mail is private and confidential between Multiplay (UK) Ltd. and the
> person or entity to whom it is addressed. In the event of misdirection, the
> recipient is prohibited from using, copying, printing or otherwise
> disseminating it or any information contained in it.
> In the event of misdirection, illegible or incomplete transmission please
> telephone +44 845 868 1337
> or return the E.mail to postmas...@multiplay.co.uk.
>
>
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> please visit:
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Re: [hlds] Improving the update procedure

2010-07-23 Thread Mike Kurfis
Heh! I live on the west coast USA, and they seem to like to release the
updates during most folks' commute time. :)  But, msleeper's right - Friday
updates don't seem to happen all that often.

We used to get heads-up e-mails for the TF2 updates, which was nice, and
probably all that's really necessary. A couple hours' notice would be plenty
- then I can get one of my other admins to run the update if I'm not going
to be able to run it.

On Fri, Jul 23, 2010 at 6:37 PM, msleeper wrote:

> There's really no pattern to it. And despite what some naysayers and
> those outside of the US are saying, Friday updates aren't really the
> norm.
>
> To those of you in merry old Britland, keep in mind that Valve is based
> on the west coast, USA so that's the timetable they run. If that's a
> problem for you then either move to the West Coast so you'll be on their
> schedule, or deal_with_it_gaben.jpg
>
>
> On Fri, 2010-07-23 at 19:32 -0600, Mark Gunnett wrote:
> > I don't mind the weekly updates and the like, but some advanced warning
> > would be nice. Then again I'm unsure if that's possible. But from what
> > people are saying updates are released at a regular pattern of like every
> > Friday right? Soo, You already know ahead of time that an update is
> > coming down the pipe...
> >
> >
>
>
> ___
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> please visit:
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Re: [hlds] Improving the update procedure

2010-07-23 Thread msleeper
There's really no pattern to it. And despite what some naysayers and
those outside of the US are saying, Friday updates aren't really the
norm.

To those of you in merry old Britland, keep in mind that Valve is based
on the west coast, USA so that's the timetable they run. If that's a
problem for you then either move to the West Coast so you'll be on their
schedule, or deal_with_it_gaben.jpg


On Fri, 2010-07-23 at 19:32 -0600, Mark Gunnett wrote:
> I don't mind the weekly updates and the like, but some advanced warning
> would be nice. Then again I'm unsure if that's possible. But from what
> people are saying updates are released at a regular pattern of like every
> Friday right? Soo, You already know ahead of time that an update is
> coming down the pipe...
> 
> 


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Re: [hlds] Improving the update procedure

2010-07-23 Thread Mike Vail
Excellent post Steve. I agree with it all because everything you said just
makes sense. Sure hope they listen, in whole or even in part. Anything would
be an improvement from what's been happening so far.

M. Vail 

-Original Message-
From: hlds-boun...@list.valvesoftware.com
[mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of Steven Hartland
Sent: Friday, July 23, 2010 6:08 PM
To: e...@ccgaming.com; Half-Life dedicated Win32 server mailing list
Subject: [hlds] Improving the update procedure

I must say the updates are becoming a pain. More and more regular and more
often than not they break things :(

We all appreciate the work being done, don't think for a minute we don't,
but I do think that there could be some definite improvements to how things
are done atm.

First off don't release updates a absolute PEAK gaming time for the week.

Week after week we get updates released at 10pm on a Friday during peak
gaming hours, by all means prepare a weekly update and release it but pick a
sensible day / time. Tuesday / Wednesday would be much better, it means
people are more likely to be about and if there are any issues they can be
fixed in time for the weekend sessions.

Please please let us know in advance! Is there any harm in getting an update
ready then delaying its release for 24 hours or so during which time admins
can download the updates to prepare for the release. Then at a pre-published
time the client releases, server admins flick the switch their end and
everyone's happy.

The benefits of this:-
1. Admins can prepare
2. Lower load on the Content Servers as admins aren't downloading at the
same time as the Clients 3. Clients are happier as their servers are updated
quickly instead of having to wait while admins struggle to get the servers
update.
4. Admins can pre test with their server up and raise issues before all hell
breaks loose.

All in all everyone wins.

Please consider reviewing your release engineering to incorporate some or
all of the ideas above, it will make everyone's life so much easier.

Regards
Steve

- Original Message -
From: 
To: "Half-Life dedicated Win32 server mailing list"

Sent: Saturday, July 24, 2010 1:42 AM
Subject: Re: [hlds] Counter-Strike: Source Update Available


> Releasing a required update without the capacity to handle everyone
updating at once is a problem -- expecting people to leave 
> their servers broken to reduce Valve's load isn't an acceptable solution.
>
> Valve should either invest in the infrastructure to handle it or work with
a service such as Akamai to handle the load from 
> updates.
>
> If TF2 is any indication, don't expect advance notification or beta
releases (Valve even released an update they knew would 
> break almost all management plugins without giving notification or a beta
for the plugin developers to work with).



This e.mail is private and confidential between Multiplay (UK) Ltd. and the
person or entity to whom it is addressed. In the event of misdirection, the
recipient is prohibited from using, copying, printing or otherwise
disseminating it or any information contained in it. 

In the event of misdirection, illegible or incomplete transmission please
telephone +44 845 868 1337
or return the E.mail to postmas...@multiplay.co.uk.


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Re: [hlds] Improving the update procedure

2010-07-23 Thread DKA-MUG brown

"Week after week we get updates released at 10pm on a Friday during peak gaming 
hours"


In what country? updates are distributed all over the world in many timezones, 
I will admit getting some updates at crap times in Australia, but I would 
imagine that updates will be in peak time for some server admin in some part of 
the world.



 "a pre-published time"


Major releases like TF2 Character upgrades are generally pre-published, other 
updates are coders responding to bug fix's.


All in all no time would suit all countries and I really don't understand why 
Valve should be expected to restructure for lazy server administration.





> From: mslee...@ismsleeperwrong.com
> To: hlds@list.valvesoftware.com
> Date: Fri, 23 Jul 2010 21:11:17 -0400
> Subject: Re: [hlds] Improving the update procedure
> 
> Be quick on an update and you'll be fine. I've never had much of a
> problem "waiting in line" to download an update.
> 
> That or use NemRun, it will save your life.
> 
> 
> On Sat, 2010-07-24 at 02:07 +0100, Steven Hartland wrote:
> > I must say the updates are becoming a pain. More and more regular and more
> > often than not they break things :(
> > 
> > We all appreciate the work being done, don't think for a minute we don't,
> > but I do think that there could be some definite improvements to how things
> > are done atm.
> > 
> > First off don't release updates a absolute PEAK gaming time for the week.
> > 
> > Week after week we get updates released at 10pm on a Friday during peak
> > gaming hours, by all means prepare a weekly update and release it but
> > pick a sensible day / time. Tuesday / Wednesday would be much better, it
> > means people are more likely to be about and if there are any issues
> > they can be fixed in time for the weekend sessions.
> > 
> > Please please let us know in advance! Is there any harm in getting an
> > update ready then delaying its release for 24 hours or so during which
> > time admins can download the updates to prepare for the release. Then
> > at a pre-published time the client releases, server admins flick the switch
> > their end and everyone's happy.
> > 
> > The benefits of this:-
> > 1. Admins can prepare
> > 2. Lower load on the Content Servers as admins aren't downloading at the
> > same time as the Clients
> > 3. Clients are happier as their servers are updated quickly instead of
> > having to wait while admins struggle to get the servers update.
> > 4. Admins can pre test with their server up and raise issues before
> > all hell breaks loose.
> > 
> > All in all everyone wins.
> > 
> > Please consider reviewing your release engineering to incorporate some
> > or all of the ideas above, it will make everyone's life so much easier.
> > 
> > Regards
> > Steve
> > 
> > - Original Message - 
> > From: 
> > To: "Half-Life dedicated Win32 server mailing list" 
> > 
> > Sent: Saturday, July 24, 2010 1:42 AM
> > Subject: Re: [hlds] Counter-Strike: Source Update Available
> > 
> > 
> > > Releasing a required update without the capacity to handle everyone 
> > > updating at once is a problem -- expecting people to leave 
> > > their servers broken to reduce Valve's load isn't an acceptable solution.
> > >
> > > Valve should either invest in the infrastructure to handle it or work 
> > > with a service such as Akamai to handle the load from 
> > > updates.
> > >
> > > If TF2 is any indication, don't expect advance notification or beta 
> > > releases (Valve even released an update they knew would 
> > > break almost all management plugins without giving notification or a beta 
> > > for the plugin developers to work with).
> > 
> > 
> > 
> > This e.mail is private and confidential between Multiplay (UK) Ltd. and the 
> > person or entity to whom it is addressed. In the event of misdirection, the 
> > recipient is prohibited from using, copying, printing or otherwise 
> > disseminating it or any information contained in it. 
> > 
> > In the event of misdirection, illegible or incomplete transmission please 
> > telephone +44 845 868 1337
> > or return the E.mail to postmas...@multiplay.co.uk.
> > 
> > 
> > ___
> > To unsubscribe, edit your list preferences, or view the list archives, 
> > please visit:
> > http://list.valvesoftware.com/mailman/listinfo/hlds
> 
> 
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Re: [hlds] Improving the update procedure

2010-07-23 Thread Mark Gunnett
I don't mind the weekly updates and the like, but some advanced warning
would be nice. Then again I'm unsure if that's possible. But from what
people are saying updates are released at a regular pattern of like every
Friday right? Soo, You already know ahead of time that an update is
coming down the pipe...


-- 
"All programmers are playwrights and all computers are lousy actors."
  - Unknown

"When I do good, I feel good; when I do bad, I feel bad, and that is my
religion."
  - Abraham Lincoln

Mark J. Gunnett
[EoE]SniperFodder{AL}
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Re: [hlds] Improving the update procedure

2010-07-23 Thread Steffen Schmolinske

I agree to Steve,

especially the "big" server admins, such as professional game server 
providers got serious trouble with those random update intervals.
What happens when you have ~200 game servers and basically no time to update 
them or to make a proper image to spread it while the server load of the 
content servers won't allow quick online updates? Go figure.. (Hint: 
customers; rant)


I really like the idea to have server updates sort of pre-released to give 
those who need/want them enough time to prepare (to make a proper image for 
the servers for example). If you don't need early server updates it won't 
hurt you either way. Just dl them when you are ready.



- Original Message - 
From: "msleeper" 
To: "Half-Life dedicated Win32 server mailing list" 


Sent: Saturday, July 24, 2010 3:11 AM
Subject: Re: [hlds] Improving the update procedure



Be quick on an update and you'll be fine. I've never had much of a
problem "waiting in line" to download an update.

That or use NemRun, it will save your life.


On Sat, 2010-07-24 at 02:07 +0100, Steven Hartland wrote:
I must say the updates are becoming a pain. More and more regular and 
more

often than not they break things :(

We all appreciate the work being done, don't think for a minute we don't,
but I do think that there could be some definite improvements to how 
things

are done atm.

First off don't release updates a absolute PEAK gaming time for the week.

Week after week we get updates released at 10pm on a Friday during peak
gaming hours, by all means prepare a weekly update and release it but
pick a sensible day / time. Tuesday / Wednesday would be much better, it
means people are more likely to be about and if there are any issues
they can be fixed in time for the weekend sessions.

Please please let us know in advance! Is there any harm in getting an
update ready then delaying its release for 24 hours or so during which
time admins can download the updates to prepare for the release. Then
at a pre-published time the client releases, server admins flick the 
switch

their end and everyone's happy.

The benefits of this:-
1. Admins can prepare
2. Lower load on the Content Servers as admins aren't downloading at the
same time as the Clients
3. Clients are happier as their servers are updated quickly instead of
having to wait while admins struggle to get the servers update.
4. Admins can pre test with their server up and raise issues before
all hell breaks loose.

All in all everyone wins.

Please consider reviewing your release engineering to incorporate some
or all of the ideas above, it will make everyone's life so much easier.

Regards
Steve

- Original Message - 
From: 
To: "Half-Life dedicated Win32 server mailing list" 


Sent: Saturday, July 24, 2010 1:42 AM
Subject: Re: [hlds] Counter-Strike: Source Update Available


> Releasing a required update without the capacity to handle everyone 
> updating at once is a problem -- expecting people to leave
> their servers broken to reduce Valve's load isn't an acceptable 
> solution.

>
> Valve should either invest in the infrastructure to handle it or work 
> with a service such as Akamai to handle the load from

> updates.
>
> If TF2 is any indication, don't expect advance notification or beta 
> releases (Valve even released an update they knew would
> break almost all management plugins without giving notification or a 
> beta for the plugin developers to work with).




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misdirection, the recipient is prohibited from using, copying, printing 
or otherwise disseminating it or any information contained in it.


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Re: [hlds] Improving the update procedure

2010-07-23 Thread msleeper
Be quick on an update and you'll be fine. I've never had much of a
problem "waiting in line" to download an update.

That or use NemRun, it will save your life.


On Sat, 2010-07-24 at 02:07 +0100, Steven Hartland wrote:
> I must say the updates are becoming a pain. More and more regular and more
> often than not they break things :(
> 
> We all appreciate the work being done, don't think for a minute we don't,
> but I do think that there could be some definite improvements to how things
> are done atm.
> 
> First off don't release updates a absolute PEAK gaming time for the week.
> 
> Week after week we get updates released at 10pm on a Friday during peak
> gaming hours, by all means prepare a weekly update and release it but
> pick a sensible day / time. Tuesday / Wednesday would be much better, it
> means people are more likely to be about and if there are any issues
> they can be fixed in time for the weekend sessions.
> 
> Please please let us know in advance! Is there any harm in getting an
> update ready then delaying its release for 24 hours or so during which
> time admins can download the updates to prepare for the release. Then
> at a pre-published time the client releases, server admins flick the switch
> their end and everyone's happy.
> 
> The benefits of this:-
> 1. Admins can prepare
> 2. Lower load on the Content Servers as admins aren't downloading at the
> same time as the Clients
> 3. Clients are happier as their servers are updated quickly instead of
> having to wait while admins struggle to get the servers update.
> 4. Admins can pre test with their server up and raise issues before
> all hell breaks loose.
> 
> All in all everyone wins.
> 
> Please consider reviewing your release engineering to incorporate some
> or all of the ideas above, it will make everyone's life so much easier.
> 
> Regards
> Steve
> 
> - Original Message - 
> From: 
> To: "Half-Life dedicated Win32 server mailing list" 
> 
> Sent: Saturday, July 24, 2010 1:42 AM
> Subject: Re: [hlds] Counter-Strike: Source Update Available
> 
> 
> > Releasing a required update without the capacity to handle everyone 
> > updating at once is a problem -- expecting people to leave 
> > their servers broken to reduce Valve's load isn't an acceptable solution.
> >
> > Valve should either invest in the infrastructure to handle it or work with 
> > a service such as Akamai to handle the load from 
> > updates.
> >
> > If TF2 is any indication, don't expect advance notification or beta 
> > releases (Valve even released an update they knew would 
> > break almost all management plugins without giving notification or a beta 
> > for the plugin developers to work with).
> 
> 
> 
> This e.mail is private and confidential between Multiplay (UK) Ltd. and the 
> person or entity to whom it is addressed. In the event of misdirection, the 
> recipient is prohibited from using, copying, printing or otherwise 
> disseminating it or any information contained in it. 
> 
> In the event of misdirection, illegible or incomplete transmission please 
> telephone +44 845 868 1337
> or return the E.mail to postmas...@multiplay.co.uk.
> 
> 
> ___
> To unsubscribe, edit your list preferences, or view the list archives, please 
> visit:
> http://list.valvesoftware.com/mailman/listinfo/hlds


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[hlds] Improving the update procedure

2010-07-23 Thread Steven Hartland

I must say the updates are becoming a pain. More and more regular and more
often than not they break things :(

We all appreciate the work being done, don't think for a minute we don't,
but I do think that there could be some definite improvements to how things
are done atm.

First off don't release updates a absolute PEAK gaming time for the week.

Week after week we get updates released at 10pm on a Friday during peak
gaming hours, by all means prepare a weekly update and release it but
pick a sensible day / time. Tuesday / Wednesday would be much better, it
means people are more likely to be about and if there are any issues
they can be fixed in time for the weekend sessions.

Please please let us know in advance! Is there any harm in getting an
update ready then delaying its release for 24 hours or so during which
time admins can download the updates to prepare for the release. Then
at a pre-published time the client releases, server admins flick the switch
their end and everyone's happy.

The benefits of this:-
1. Admins can prepare
2. Lower load on the Content Servers as admins aren't downloading at the
same time as the Clients
3. Clients are happier as their servers are updated quickly instead of
having to wait while admins struggle to get the servers update.
4. Admins can pre test with their server up and raise issues before
all hell breaks loose.

All in all everyone wins.

Please consider reviewing your release engineering to incorporate some
or all of the ideas above, it will make everyone's life so much easier.

   Regards
   Steve

- Original Message - 
From: 

To: "Half-Life dedicated Win32 server mailing list" 

Sent: Saturday, July 24, 2010 1:42 AM
Subject: Re: [hlds] Counter-Strike: Source Update Available


Releasing a required update without the capacity to handle everyone updating at once is a problem -- expecting people to leave 
their servers broken to reduce Valve's load isn't an acceptable solution.


Valve should either invest in the infrastructure to handle it or work with a service such as Akamai to handle the load from 
updates.


If TF2 is any indication, don't expect advance notification or beta releases (Valve even released an update they knew would 
break almost all management plugins without giving notification or a beta for the plugin developers to work with).




This e.mail is private and confidential between Multiplay (UK) Ltd. and the person or entity to whom it is addressed. In the event of misdirection, the recipient is prohibited from using, copying, printing or otherwise disseminating it or any information contained in it. 


In the event of misdirection, illegible or incomplete transmission please 
telephone +44 845 868 1337
or return the E.mail to postmas...@multiplay.co.uk.


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