Re: [hlds] Improving the update procedure
OH THE IRONY. > From: mslee...@ismsleeperwrong.com > To: hlds@list.valvesoftware.com > Date: Fri, 23 Jul 2010 22:01:09 -0400 > Subject: Re: [hlds] Improving the update procedure > > Remove yourself from the list if you don't want to be "clogged with this > crap". > > > On Fri, 2010-07-23 at 21:57 -0400, Steve Stifler wrote: > > You guys are pissing in the wind. Been asking for a better update procedure > > for years and it ain't happened. Valve don't listen and don't care about the > > server admins and hosts so stop clogging my inbox with this crap _ If It Exists, You'll Find it on SEEK. Australia's #1 job site http://clk.atdmt.com/NMN/go/157639755/direct/01/ ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
If no updates are released on a Friday, then updates won't be released on a Friday evening in any time zone ;) And, in the past 8 weeks, there's been at least 4 Friday updates that I can see. "Try to be at the front of the update queue" isn't sustainable advice - someone has to be at the back - and also, in my experience you run into problems if you update two servers on a specific disk at once. The result, from the player's perspective, is that when an update comes out, their own downloads are needlessly slower, and when they _HAVE_ updated their favourite server has a decent chance of still being down. By contrast, I'm sure most people have noticed that servers are quieter in the middle of the week; surely this would be a better time to release updates? Surely allowing server downloads some time before client downloads would smooth things out? Then the larger hosts could download the update while it's quiet, figure out what files have changed, and then just copy the changes to their other installs when the update goes live - that would also massively reduce load on the steam servers. All that being said, the reason this issue is cropping up is because of the very large number of updates being released currently, which I'm sure we all agree is a Good Thing(TM) > -Original Message- > From: hlds-boun...@list.valvesoftware.com [mailto:hlds- > boun...@list.valvesoftware.com] On Behalf Of DKA-MUG brown > Sent: 24 July 2010 02:32 > To: hlds@list.valvesoftware.com > Subject: Re: [hlds] Improving the update procedure > > > "Week after week we get updates released at 10pm on a Friday during > peak gaming hours" > > > In what country? updates are distributed all over the world in many > timezones, I will admit getting some updates at crap times in > Australia, but I would imagine that updates will be in peak time for > some server admin in some part of the world. > > > > "a pre-published time" > > > Major releases like TF2 Character upgrades are generally pre-published, > other updates are coders responding to bug fix's. > > > All in all no time would suit all countries and I really don't > understand why Valve should be expected to restructure for lazy server > administration. > > > > > > > From: mslee...@ismsleeperwrong.com > > To: hlds@list.valvesoftware.com > > Date: Fri, 23 Jul 2010 21:11:17 -0400 > > Subject: Re: [hlds] Improving the update procedure > > > > Be quick on an update and you'll be fine. I've never had much of a > > problem "waiting in line" to download an update. > > > > That or use NemRun, it will save your life. > > > > > > On Sat, 2010-07-24 at 02:07 +0100, Steven Hartland wrote: > > > I must say the updates are becoming a pain. More and more regular > and more > > > often than not they break things :( > > > > > > We all appreciate the work being done, don't think for a minute we > don't, > > > but I do think that there could be some definite improvements to > how things > > > are done atm. > > > > > > First off don't release updates a absolute PEAK gaming time for the > week. > > > > > > Week after week we get updates released at 10pm on a Friday during > peak > > > gaming hours, by all means prepare a weekly update and release it > but > > > pick a sensible day / time. Tuesday / Wednesday would be much > better, it > > > means people are more likely to be about and if there are any > issues > > > they can be fixed in time for the weekend sessions. > > > > > > Please please let us know in advance! Is there any harm in getting > an > > > update ready then delaying its release for 24 hours or so during > which > > > time admins can download the updates to prepare for the release. > Then > > > at a pre-published time the client releases, server admins flick > the switch > > > their end and everyone's happy. > > > > > > The benefits of this:- > > > 1. Admins can prepare > > > 2. Lower load on the Content Servers as admins aren't downloading > at the > > > same time as the Clients > > > 3. Clients are happier as their servers are updated quickly instead > of > > > having to wait while admins struggle to get the servers update. > > > 4. Admins can pre test with their server up and raise issues before > > > all hell breaks loose. > > > > > > All in all everyone wins. > > > > > > Please consider reviewing your release engineering to incorporate &
Re: [hlds] Improving the update procedure
Quite well aware of where Valve are based, but consideration for a not insignificant number of their customers, here in Europe wouldn't go a miss ;-) Everyone on this list works hard to promote, configure and manage their servers, which is one part of the big machine that enables these games to flourish. All, I'm suggesting is some easy ways to make the update process run smoother for everyone, which I hope will be considered. Regards Steve - Original Message - From: "msleeper" To: "Half-Life dedicated Win32 server mailing list" Sent: Saturday, July 24, 2010 2:37 AM Subject: Re: [hlds] Improving the update procedure There's really no pattern to it. And despite what some naysayers and those outside of the US are saying, Friday updates aren't really the norm. To those of you in merry old Britland, keep in mind that Valve is based on the west coast, USA so that's the timetable they run. If that's a problem for you then either move to the West Coast so you'll be on their schedule, or deal_with_it_gaben.jpg This e.mail is private and confidential between Multiplay (UK) Ltd. and the person or entity to whom it is addressed. In the event of misdirection, the recipient is prohibited from using, copying, printing or otherwise disseminating it or any information contained in it. In the event of misdirection, illegible or incomplete transmission please telephone +44 845 868 1337 or return the E.mail to postmas...@multiplay.co.uk. ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
I would have to disagree, Friday is the worst "day" and for those in Europe the worst time as well. No "time" will every be perfect, but atm it couldn't be worse if your in Europe as its both Friday ( bad in general ) and peak gaming hours as well. Ask anyone doing release management, and they will tell you not to do releases on a Friday when everyone's about to have 2 days off. It just doesn't make sense, as if you have problems there's not much you can do till Monday to get it fixed. The key thing here is "improvement", nothing is ever perfect but it could so easily be improved. Regards Steve - Original Message - From: "DKA-MUG brown" "Week after week we get updates released at 10pm on a Friday during peak gaming hours" In what country? updates are distributed all over the world in many timezones, I will admit getting some updates at crap times in Australia, but I would imagine that updates will be in peak time for some server admin in some part of the world. "a pre-published time" Major releases like TF2 Character upgrades are generally pre-published, other updates are coders responding to bug fix's. All in all no time would suit all countries and I really don't understand why Valve should be expected to restructure for lazy server administration. This e.mail is private and confidential between Multiplay (UK) Ltd. and the person or entity to whom it is addressed. In the event of misdirection, the recipient is prohibited from using, copying, printing or otherwise disseminating it or any information contained in it. In the event of misdirection, illegible or incomplete transmission please telephone +44 845 868 1337 or return the E.mail to postmas...@multiplay.co.uk. ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
Remove yourself from the list if you don't want to be "clogged with this crap". On Fri, 2010-07-23 at 21:57 -0400, Steve Stifler wrote: > You guys are pissing in the wind. Been asking for a better update procedure > for years and it ain't happened. Valve don't listen and don't care about the > server admins and hosts so stop clogging my inbox with this crap > > On Fri, Jul 23, 2010 at 9:07 PM, Steven Hartland > wrote: > > > I must say the updates are becoming a pain. More and more regular and more > > often than not they break things :( > > > > We all appreciate the work being done, don't think for a minute we don't, > > but I do think that there could be some definite improvements to how things > > are done atm. > > > > First off don't release updates a absolute PEAK gaming time for the week. > > > > Week after week we get updates released at 10pm on a Friday during peak > > gaming hours, by all means prepare a weekly update and release it but > > pick a sensible day / time. Tuesday / Wednesday would be much better, it > > means people are more likely to be about and if there are any issues > > they can be fixed in time for the weekend sessions. > > > > Please please let us know in advance! Is there any harm in getting an > > update ready then delaying its release for 24 hours or so during which > > time admins can download the updates to prepare for the release. Then > > at a pre-published time the client releases, server admins flick the switch > > their end and everyone's happy. > > > > The benefits of this:- > > 1. Admins can prepare > > 2. Lower load on the Content Servers as admins aren't downloading at the > > same time as the Clients > > 3. Clients are happier as their servers are updated quickly instead of > > having to wait while admins struggle to get the servers update. > > 4. Admins can pre test with their server up and raise issues before > > all hell breaks loose. > > > > All in all everyone wins. > > > > Please consider reviewing your release engineering to incorporate some > > or all of the ideas above, it will make everyone's life so much easier. > > > > Regards > > Steve > > > > - Original Message - From: > > > > To: "Half-Life dedicated Win32 server mailing list" < > > hlds@list.valvesoftware.com> > > Sent: Saturday, July 24, 2010 1:42 AM > > > > Subject: Re: [hlds] Counter-Strike: Source Update Available > > > > > > Releasing a required update without the capacity to handle everyone > >> updating at once is a problem -- expecting people to leave their servers > >> broken to reduce Valve's load isn't an acceptable solution. > >> > >> Valve should either invest in the infrastructure to handle it or work with > >> a service such as Akamai to handle the load from updates. > >> > >> If TF2 is any indication, don't expect advance notification or beta > >> releases (Valve even released an update they knew would break almost all > >> management plugins without giving notification or a beta for the plugin > >> developers to work with). > >> > > > > > > > > This e.mail is private and confidential between Multiplay (UK) Ltd. and the > > person or entity to whom it is addressed. In the event of misdirection, the > > recipient is prohibited from using, copying, printing or otherwise > > disseminating it or any information contained in it. > > In the event of misdirection, illegible or incomplete transmission please > > telephone +44 845 868 1337 > > or return the E.mail to postmas...@multiplay.co.uk. > > > > > > ___ > > To unsubscribe, edit your list preferences, or view the list archives, > > please visit: > > http://list.valvesoftware.com/mailman/listinfo/hlds > > > ___ > To unsubscribe, edit your list preferences, or view the list archives, please > visit: > http://list.valvesoftware.com/mailman/listinfo/hlds ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
You guys are pissing in the wind. Been asking for a better update procedure for years and it ain't happened. Valve don't listen and don't care about the server admins and hosts so stop clogging my inbox with this crap On Fri, Jul 23, 2010 at 9:07 PM, Steven Hartland wrote: > I must say the updates are becoming a pain. More and more regular and more > often than not they break things :( > > We all appreciate the work being done, don't think for a minute we don't, > but I do think that there could be some definite improvements to how things > are done atm. > > First off don't release updates a absolute PEAK gaming time for the week. > > Week after week we get updates released at 10pm on a Friday during peak > gaming hours, by all means prepare a weekly update and release it but > pick a sensible day / time. Tuesday / Wednesday would be much better, it > means people are more likely to be about and if there are any issues > they can be fixed in time for the weekend sessions. > > Please please let us know in advance! Is there any harm in getting an > update ready then delaying its release for 24 hours or so during which > time admins can download the updates to prepare for the release. Then > at a pre-published time the client releases, server admins flick the switch > their end and everyone's happy. > > The benefits of this:- > 1. Admins can prepare > 2. Lower load on the Content Servers as admins aren't downloading at the > same time as the Clients > 3. Clients are happier as their servers are updated quickly instead of > having to wait while admins struggle to get the servers update. > 4. Admins can pre test with their server up and raise issues before > all hell breaks loose. > > All in all everyone wins. > > Please consider reviewing your release engineering to incorporate some > or all of the ideas above, it will make everyone's life so much easier. > > Regards > Steve > > - Original Message - From: > > To: "Half-Life dedicated Win32 server mailing list" < > hlds@list.valvesoftware.com> > Sent: Saturday, July 24, 2010 1:42 AM > > Subject: Re: [hlds] Counter-Strike: Source Update Available > > > Releasing a required update without the capacity to handle everyone >> updating at once is a problem -- expecting people to leave their servers >> broken to reduce Valve's load isn't an acceptable solution. >> >> Valve should either invest in the infrastructure to handle it or work with >> a service such as Akamai to handle the load from updates. >> >> If TF2 is any indication, don't expect advance notification or beta >> releases (Valve even released an update they knew would break almost all >> management plugins without giving notification or a beta for the plugin >> developers to work with). >> > > > > This e.mail is private and confidential between Multiplay (UK) Ltd. and the > person or entity to whom it is addressed. In the event of misdirection, the > recipient is prohibited from using, copying, printing or otherwise > disseminating it or any information contained in it. > In the event of misdirection, illegible or incomplete transmission please > telephone +44 845 868 1337 > or return the E.mail to postmas...@multiplay.co.uk. > > > ___ > To unsubscribe, edit your list preferences, or view the list archives, > please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds > ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
Heh! I live on the west coast USA, and they seem to like to release the updates during most folks' commute time. :) But, msleeper's right - Friday updates don't seem to happen all that often. We used to get heads-up e-mails for the TF2 updates, which was nice, and probably all that's really necessary. A couple hours' notice would be plenty - then I can get one of my other admins to run the update if I'm not going to be able to run it. On Fri, Jul 23, 2010 at 6:37 PM, msleeper wrote: > There's really no pattern to it. And despite what some naysayers and > those outside of the US are saying, Friday updates aren't really the > norm. > > To those of you in merry old Britland, keep in mind that Valve is based > on the west coast, USA so that's the timetable they run. If that's a > problem for you then either move to the West Coast so you'll be on their > schedule, or deal_with_it_gaben.jpg > > > On Fri, 2010-07-23 at 19:32 -0600, Mark Gunnett wrote: > > I don't mind the weekly updates and the like, but some advanced warning > > would be nice. Then again I'm unsure if that's possible. But from what > > people are saying updates are released at a regular pattern of like every > > Friday right? Soo, You already know ahead of time that an update is > > coming down the pipe... > > > > > > > ___ > To unsubscribe, edit your list preferences, or view the list archives, > please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds > ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
There's really no pattern to it. And despite what some naysayers and those outside of the US are saying, Friday updates aren't really the norm. To those of you in merry old Britland, keep in mind that Valve is based on the west coast, USA so that's the timetable they run. If that's a problem for you then either move to the West Coast so you'll be on their schedule, or deal_with_it_gaben.jpg On Fri, 2010-07-23 at 19:32 -0600, Mark Gunnett wrote: > I don't mind the weekly updates and the like, but some advanced warning > would be nice. Then again I'm unsure if that's possible. But from what > people are saying updates are released at a regular pattern of like every > Friday right? Soo, You already know ahead of time that an update is > coming down the pipe... > > ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
Excellent post Steve. I agree with it all because everything you said just makes sense. Sure hope they listen, in whole or even in part. Anything would be an improvement from what's been happening so far. M. Vail -Original Message- From: hlds-boun...@list.valvesoftware.com [mailto:hlds-boun...@list.valvesoftware.com] On Behalf Of Steven Hartland Sent: Friday, July 23, 2010 6:08 PM To: e...@ccgaming.com; Half-Life dedicated Win32 server mailing list Subject: [hlds] Improving the update procedure I must say the updates are becoming a pain. More and more regular and more often than not they break things :( We all appreciate the work being done, don't think for a minute we don't, but I do think that there could be some definite improvements to how things are done atm. First off don't release updates a absolute PEAK gaming time for the week. Week after week we get updates released at 10pm on a Friday during peak gaming hours, by all means prepare a weekly update and release it but pick a sensible day / time. Tuesday / Wednesday would be much better, it means people are more likely to be about and if there are any issues they can be fixed in time for the weekend sessions. Please please let us know in advance! Is there any harm in getting an update ready then delaying its release for 24 hours or so during which time admins can download the updates to prepare for the release. Then at a pre-published time the client releases, server admins flick the switch their end and everyone's happy. The benefits of this:- 1. Admins can prepare 2. Lower load on the Content Servers as admins aren't downloading at the same time as the Clients 3. Clients are happier as their servers are updated quickly instead of having to wait while admins struggle to get the servers update. 4. Admins can pre test with their server up and raise issues before all hell breaks loose. All in all everyone wins. Please consider reviewing your release engineering to incorporate some or all of the ideas above, it will make everyone's life so much easier. Regards Steve - Original Message - From: To: "Half-Life dedicated Win32 server mailing list" Sent: Saturday, July 24, 2010 1:42 AM Subject: Re: [hlds] Counter-Strike: Source Update Available > Releasing a required update without the capacity to handle everyone updating at once is a problem -- expecting people to leave > their servers broken to reduce Valve's load isn't an acceptable solution. > > Valve should either invest in the infrastructure to handle it or work with a service such as Akamai to handle the load from > updates. > > If TF2 is any indication, don't expect advance notification or beta releases (Valve even released an update they knew would > break almost all management plugins without giving notification or a beta for the plugin developers to work with). This e.mail is private and confidential between Multiplay (UK) Ltd. and the person or entity to whom it is addressed. In the event of misdirection, the recipient is prohibited from using, copying, printing or otherwise disseminating it or any information contained in it. In the event of misdirection, illegible or incomplete transmission please telephone +44 845 868 1337 or return the E.mail to postmas...@multiplay.co.uk. ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
"Week after week we get updates released at 10pm on a Friday during peak gaming hours" In what country? updates are distributed all over the world in many timezones, I will admit getting some updates at crap times in Australia, but I would imagine that updates will be in peak time for some server admin in some part of the world. "a pre-published time" Major releases like TF2 Character upgrades are generally pre-published, other updates are coders responding to bug fix's. All in all no time would suit all countries and I really don't understand why Valve should be expected to restructure for lazy server administration. > From: mslee...@ismsleeperwrong.com > To: hlds@list.valvesoftware.com > Date: Fri, 23 Jul 2010 21:11:17 -0400 > Subject: Re: [hlds] Improving the update procedure > > Be quick on an update and you'll be fine. I've never had much of a > problem "waiting in line" to download an update. > > That or use NemRun, it will save your life. > > > On Sat, 2010-07-24 at 02:07 +0100, Steven Hartland wrote: > > I must say the updates are becoming a pain. More and more regular and more > > often than not they break things :( > > > > We all appreciate the work being done, don't think for a minute we don't, > > but I do think that there could be some definite improvements to how things > > are done atm. > > > > First off don't release updates a absolute PEAK gaming time for the week. > > > > Week after week we get updates released at 10pm on a Friday during peak > > gaming hours, by all means prepare a weekly update and release it but > > pick a sensible day / time. Tuesday / Wednesday would be much better, it > > means people are more likely to be about and if there are any issues > > they can be fixed in time for the weekend sessions. > > > > Please please let us know in advance! Is there any harm in getting an > > update ready then delaying its release for 24 hours or so during which > > time admins can download the updates to prepare for the release. Then > > at a pre-published time the client releases, server admins flick the switch > > their end and everyone's happy. > > > > The benefits of this:- > > 1. Admins can prepare > > 2. Lower load on the Content Servers as admins aren't downloading at the > > same time as the Clients > > 3. Clients are happier as their servers are updated quickly instead of > > having to wait while admins struggle to get the servers update. > > 4. Admins can pre test with their server up and raise issues before > > all hell breaks loose. > > > > All in all everyone wins. > > > > Please consider reviewing your release engineering to incorporate some > > or all of the ideas above, it will make everyone's life so much easier. > > > > Regards > > Steve > > > > - Original Message - > > From: > > To: "Half-Life dedicated Win32 server mailing list" > > > > Sent: Saturday, July 24, 2010 1:42 AM > > Subject: Re: [hlds] Counter-Strike: Source Update Available > > > > > > > Releasing a required update without the capacity to handle everyone > > > updating at once is a problem -- expecting people to leave > > > their servers broken to reduce Valve's load isn't an acceptable solution. > > > > > > Valve should either invest in the infrastructure to handle it or work > > > with a service such as Akamai to handle the load from > > > updates. > > > > > > If TF2 is any indication, don't expect advance notification or beta > > > releases (Valve even released an update they knew would > > > break almost all management plugins without giving notification or a beta > > > for the plugin developers to work with). > > > > > > > > This e.mail is private and confidential between Multiplay (UK) Ltd. and the > > person or entity to whom it is addressed. In the event of misdirection, the > > recipient is prohibited from using, copying, printing or otherwise > > disseminating it or any information contained in it. > > > > In the event of misdirection, illegible or incomplete transmission please > > telephone +44 845 868 1337 > > or return the E.mail to postmas...@multiplay.co.uk. > > > > > > ___ > > To unsubscribe, edit your list preferences, or view the list archives, > > please visit: > > http://list.valvesoftware.com/mailman/listinfo/hlds > > > ___ > To unsubscribe, edit your list preferences, or view the list archives, please > visit: > http://list.valvesoftware.com/mailman/listinfo/hlds _ Browse profiles for FREE! Meet local singles online. http://clk.atdmt.com/NMN/go/150855801/direct/01/ ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
I don't mind the weekly updates and the like, but some advanced warning would be nice. Then again I'm unsure if that's possible. But from what people are saying updates are released at a regular pattern of like every Friday right? Soo, You already know ahead of time that an update is coming down the pipe... -- "All programmers are playwrights and all computers are lousy actors." - Unknown "When I do good, I feel good; when I do bad, I feel bad, and that is my religion." - Abraham Lincoln Mark J. Gunnett [EoE]SniperFodder{AL} ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
I agree to Steve, especially the "big" server admins, such as professional game server providers got serious trouble with those random update intervals. What happens when you have ~200 game servers and basically no time to update them or to make a proper image to spread it while the server load of the content servers won't allow quick online updates? Go figure.. (Hint: customers; rant) I really like the idea to have server updates sort of pre-released to give those who need/want them enough time to prepare (to make a proper image for the servers for example). If you don't need early server updates it won't hurt you either way. Just dl them when you are ready. - Original Message - From: "msleeper" To: "Half-Life dedicated Win32 server mailing list" Sent: Saturday, July 24, 2010 3:11 AM Subject: Re: [hlds] Improving the update procedure Be quick on an update and you'll be fine. I've never had much of a problem "waiting in line" to download an update. That or use NemRun, it will save your life. On Sat, 2010-07-24 at 02:07 +0100, Steven Hartland wrote: I must say the updates are becoming a pain. More and more regular and more often than not they break things :( We all appreciate the work being done, don't think for a minute we don't, but I do think that there could be some definite improvements to how things are done atm. First off don't release updates a absolute PEAK gaming time for the week. Week after week we get updates released at 10pm on a Friday during peak gaming hours, by all means prepare a weekly update and release it but pick a sensible day / time. Tuesday / Wednesday would be much better, it means people are more likely to be about and if there are any issues they can be fixed in time for the weekend sessions. Please please let us know in advance! Is there any harm in getting an update ready then delaying its release for 24 hours or so during which time admins can download the updates to prepare for the release. Then at a pre-published time the client releases, server admins flick the switch their end and everyone's happy. The benefits of this:- 1. Admins can prepare 2. Lower load on the Content Servers as admins aren't downloading at the same time as the Clients 3. Clients are happier as their servers are updated quickly instead of having to wait while admins struggle to get the servers update. 4. Admins can pre test with their server up and raise issues before all hell breaks loose. All in all everyone wins. Please consider reviewing your release engineering to incorporate some or all of the ideas above, it will make everyone's life so much easier. Regards Steve - Original Message - From: To: "Half-Life dedicated Win32 server mailing list" Sent: Saturday, July 24, 2010 1:42 AM Subject: Re: [hlds] Counter-Strike: Source Update Available > Releasing a required update without the capacity to handle everyone > updating at once is a problem -- expecting people to leave > their servers broken to reduce Valve's load isn't an acceptable > solution. > > Valve should either invest in the infrastructure to handle it or work > with a service such as Akamai to handle the load from > updates. > > If TF2 is any indication, don't expect advance notification or beta > releases (Valve even released an update they knew would > break almost all management plugins without giving notification or a > beta for the plugin developers to work with). This e.mail is private and confidential between Multiplay (UK) Ltd. and the person or entity to whom it is addressed. In the event of misdirection, the recipient is prohibited from using, copying, printing or otherwise disseminating it or any information contained in it. In the event of misdirection, illegible or incomplete transmission please telephone +44 845 868 1337 or return the E.mail to postmas...@multiplay.co.uk. ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
Re: [hlds] Improving the update procedure
Be quick on an update and you'll be fine. I've never had much of a problem "waiting in line" to download an update. That or use NemRun, it will save your life. On Sat, 2010-07-24 at 02:07 +0100, Steven Hartland wrote: > I must say the updates are becoming a pain. More and more regular and more > often than not they break things :( > > We all appreciate the work being done, don't think for a minute we don't, > but I do think that there could be some definite improvements to how things > are done atm. > > First off don't release updates a absolute PEAK gaming time for the week. > > Week after week we get updates released at 10pm on a Friday during peak > gaming hours, by all means prepare a weekly update and release it but > pick a sensible day / time. Tuesday / Wednesday would be much better, it > means people are more likely to be about and if there are any issues > they can be fixed in time for the weekend sessions. > > Please please let us know in advance! Is there any harm in getting an > update ready then delaying its release for 24 hours or so during which > time admins can download the updates to prepare for the release. Then > at a pre-published time the client releases, server admins flick the switch > their end and everyone's happy. > > The benefits of this:- > 1. Admins can prepare > 2. Lower load on the Content Servers as admins aren't downloading at the > same time as the Clients > 3. Clients are happier as their servers are updated quickly instead of > having to wait while admins struggle to get the servers update. > 4. Admins can pre test with their server up and raise issues before > all hell breaks loose. > > All in all everyone wins. > > Please consider reviewing your release engineering to incorporate some > or all of the ideas above, it will make everyone's life so much easier. > > Regards > Steve > > - Original Message - > From: > To: "Half-Life dedicated Win32 server mailing list" > > Sent: Saturday, July 24, 2010 1:42 AM > Subject: Re: [hlds] Counter-Strike: Source Update Available > > > > Releasing a required update without the capacity to handle everyone > > updating at once is a problem -- expecting people to leave > > their servers broken to reduce Valve's load isn't an acceptable solution. > > > > Valve should either invest in the infrastructure to handle it or work with > > a service such as Akamai to handle the load from > > updates. > > > > If TF2 is any indication, don't expect advance notification or beta > > releases (Valve even released an update they knew would > > break almost all management plugins without giving notification or a beta > > for the plugin developers to work with). > > > > This e.mail is private and confidential between Multiplay (UK) Ltd. and the > person or entity to whom it is addressed. In the event of misdirection, the > recipient is prohibited from using, copying, printing or otherwise > disseminating it or any information contained in it. > > In the event of misdirection, illegible or incomplete transmission please > telephone +44 845 868 1337 > or return the E.mail to postmas...@multiplay.co.uk. > > > ___ > To unsubscribe, edit your list preferences, or view the list archives, please > visit: > http://list.valvesoftware.com/mailman/listinfo/hlds ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
[hlds] Improving the update procedure
I must say the updates are becoming a pain. More and more regular and more often than not they break things :( We all appreciate the work being done, don't think for a minute we don't, but I do think that there could be some definite improvements to how things are done atm. First off don't release updates a absolute PEAK gaming time for the week. Week after week we get updates released at 10pm on a Friday during peak gaming hours, by all means prepare a weekly update and release it but pick a sensible day / time. Tuesday / Wednesday would be much better, it means people are more likely to be about and if there are any issues they can be fixed in time for the weekend sessions. Please please let us know in advance! Is there any harm in getting an update ready then delaying its release for 24 hours or so during which time admins can download the updates to prepare for the release. Then at a pre-published time the client releases, server admins flick the switch their end and everyone's happy. The benefits of this:- 1. Admins can prepare 2. Lower load on the Content Servers as admins aren't downloading at the same time as the Clients 3. Clients are happier as their servers are updated quickly instead of having to wait while admins struggle to get the servers update. 4. Admins can pre test with their server up and raise issues before all hell breaks loose. All in all everyone wins. Please consider reviewing your release engineering to incorporate some or all of the ideas above, it will make everyone's life so much easier. Regards Steve - Original Message - From: To: "Half-Life dedicated Win32 server mailing list" Sent: Saturday, July 24, 2010 1:42 AM Subject: Re: [hlds] Counter-Strike: Source Update Available Releasing a required update without the capacity to handle everyone updating at once is a problem -- expecting people to leave their servers broken to reduce Valve's load isn't an acceptable solution. Valve should either invest in the infrastructure to handle it or work with a service such as Akamai to handle the load from updates. If TF2 is any indication, don't expect advance notification or beta releases (Valve even released an update they knew would break almost all management plugins without giving notification or a beta for the plugin developers to work with). This e.mail is private and confidential between Multiplay (UK) Ltd. and the person or entity to whom it is addressed. In the event of misdirection, the recipient is prohibited from using, copying, printing or otherwise disseminating it or any information contained in it. In the event of misdirection, illegible or incomplete transmission please telephone +44 845 868 1337 or return the E.mail to postmas...@multiplay.co.uk. ___ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds