Don't like.

2011-07-07 Thread Mary Anne Matyaz
The new listserv. Fonts, layout, etc. Yuk. :( 

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Re: Don't like.

2011-07-07 Thread Elardus Engelbrecht
Mary Anne Matyaz wrote:

>The new listserv. Fonts, layout, etc. Yuk. :( 

I like the fact that when I hover my mouse pointer over the subject line in the 
list of topics, the post content appears in a small movable temporary pop-up 
screen which disappears immediately when I move my rat, oops, mouse, somewhere.

I like the wider message text window where I can enter my comments. It is very 
nice!

Some things I don't like:

The column's width are still fixed. I can't adjust them. The from and date 
fields have too many white spaces to the right. The subject column width is too 
small.

I seemed to be unable to use 'Quote Original text' function as it was available 
in the previous version.

I had to manually copy and paste the text from Mary above here into this 
message box.

Oh, come on Darren, please bring back the 'Quote Original text' function back!

Ok, enough ranting... :-)

Groete / Greetings
Elardus Engelbrecht

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Re: Don't like.

2011-07-07 Thread Walt Farrell
On Thu, 7 Jul 2011 07:24:35 -0500, Mary Anne Matyaz  
wrote:

>The new listserv. Fonts, layout, etc. Yuk. :(
>

If you're referring to the appearance using the web interfaces to the list 
archive, you can change some of the appearance using the preferences link on 
the right side of the page.

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Re: Don't like.

2011-07-07 Thread Mary Anne Matyaz
Agreed on all of your points, Elardus. 

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Re: Don't like.

2011-07-07 Thread Tom Marchant
On Thu, 7 Jul 2011 07:51:24 -0500, Elardus Engelbrecht wrote:

>I seemed to be unable to use 'Quote Original text' function as it was 
>available in the previous version.

There is a graphic on the lower right, above the "send message" button 
to quote the original message.

I haven't figured out how to get rid of the junk on the right when reading a 
post.

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Re: Don't like.

2011-07-08 Thread Elardus Engelbrecht
Tom Marchant wrote:

>>I seemed to be unable to use 'Quote Original text' function as it was 
>>available in the previous version.
>There is a graphic on the lower right, above the "send message" button to 
>quote the original message.

Yes! Thanks, after I hovered my rat, oops mouse :-D, over that two green 
graphic things, I then saw the pop-up help text 'Quote Original Message' . 
Whew! :-D

>I haven't figured out how to get rid of the junk on the right when reading a 
>post.

Ditto. Sometimes I only want to see the text without all that clutter.

Tom, many thanks for helping out. It is much appreciated.

Groete / Greetings
Elardus Engelbrecht

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Re: Don't like.

2011-07-08 Thread Barbara Nitz
>Yes! Thanks, after I hovered my rat, oops mouse :-D, over that two green 
>graphic things, I then saw the pop-up help text 'Quote Original Message' . 
>Whew! :-D

And here I thought I was the only one who didn't have a clue how to quote in 
the new version :-)

Barbara

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Re: Don't like.

2011-07-08 Thread Jan MOEYERSONS
On Thu, 7 Jul 2011 07:51:24 -0500, Elardus Engelbrecht 
 wrote:

>Oh, come on Darren, please bring back the 'Quote Original text' function back!

Darren does not have to do anything... It is still there. Use the button with 
the two teardrops just above the 'Send Message' button.

Cheers,

Jantje.

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Re: Don't like.

2011-07-08 Thread Walt Farrell
On Fri, 8 Jul 2011 05:24:14 -0500, Barbara Nitz  wrote:

>>Yes! Thanks, after I hovered my rat, oops mouse :-D, over that two green 
>>graphic things, I then saw the pop-up help text 'Quote Original Message' . 
>>Whew! :-D
>
>And here I thought I was the only one who didn't have a clue how to quote in 
>the new version :-)

I'm glad to see I wasn't alone in missing that quote button initially, Barbara. 
I even opened a trouble ticket with the ua.edu help desk, and then a few 
minutes later discovered what that graphic meant.

The "graphic things" are a quotation mark, but it seems hard to figure that out 
initially.

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Re: Don't like.

2011-07-08 Thread Mark Zelden
On Thu, 7 Jul 2011 15:36:10 -0500, Tom Marchant  
wrote:

>On Thu, 7 Jul 2011 07:51:24 -0500, Elardus Engelbrecht wrote:
>
>>I seemed to be unable to use 'Quote Original text' function as it was 
>>available in the previous version.
>
>There is a graphic on the lower right, above the "send message" button
>to quote the original message.
>
>I haven't figured out how to get rid of the junk on the right when reading a 
>post.
>

I didn't work yesterday, so today is my first day using the new web interface 
(which
is how I monitor the archives).   My biggest complaint is "lost real estate" 
(vertical)
for viewing the message body as I click "next" to see a next most recent message
to ignore. :-)  
 
I did find an option on the general preferences under "page title icons" to make
them "hidden", and that gave me some back.  From what I can tell, comparing
to ISPF-L for example (listserv 15.5), there is an extra line above those view
options (next, prev, etc.) that says "IBM-MAIN@BAMA.UA.EDU" and that is
taking up more room.  Maybe as I catch up on posts from yesterday and
play with options I'll find more.

I wonder if there is a FAQ or hints/tips etc. for making the appearance more
like the previous version that Darren can points us too. 


Mark
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Re: Don't like.

2011-07-08 Thread Andy Wood
I hardly ever go to the web site, but on seeing the comments here I headed over 
to take a look.

Not being a regular user it did not strike me as being that different.

If there is anything about it that I don't like, it is that I get exactly the 
same problem that I used to see on the odd occasion on the old version.

I go to the archives page and click on a particular month, and it thinks for a 
while and then brings up a page with a list of posts, but that page is often 
incomplete. If I click the browser (IE) "back" button and try again, I might 
get a complete list, or it might be truncated at a different point. Sometimes 
it takes many attempts to get anything like the whole thing.

For example, I just tried for July 2011, and on the first attempt I got only a 
line with "Logged in as: " with "Basic Mode" over on the right. On the 
second attempt it got as far as showing the column headers "Subject", "From" 
etc, but with no posts shown. Third attempt, and it showed four posts, fourth 
attempt and I finally got what could be a complete list (but perhaps there are 
still some posts missing at the end). If anything this problem is worse on the 
new version.

As a very infrequent user of those pages, there could be something very basic 
that I am doing wrong. I once made a half-hearted attempt to see if this was a 
known issue, but I did not turn anything up.

Has anybody else seen this problem, and is there any reason why it would show 
up more with the new version?

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Re: Don't like.

2011-07-08 Thread Rich Greenberg
In article <6675795069199427.wa.woodagozemail.com...@bama.ua.edu> you write:

>For example, I just tried for July 2011, and on the first attempt I got
>only a line with "Logged in as: " with "Basic Mode" over on the
>right. On the second attempt it got as far as showing the column headers

Try putting yourself in "expert" mode.  Click "preferences" near top
right.

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Re: Don't like.

2011-07-08 Thread Andy Wood
On Fri, 8 Jul 2011 17:48:02 -0400, Rich Greenberg  wrote:

>In article <6675795069199427.wa.woodagozemail.com...@bama.ua.edu> you write:
>
>>For example, I just tried for July 2011, and on the first attempt I got
>>only a line with "Logged in as: " with "Basic Mode" over on the
>>right. On the second attempt it got as far as showing the column headers
>
>Try putting yourself in "expert" mode.  Click "preferences" near top
>right.
>

Me, expert? Yeah right!

Well, I tried that and it did not seem to make any great difference. I see 
"UTF-8 | Expert Mode" over on the right now, but the results are still often 
truncated.

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Re: Don't like.

2011-07-08 Thread Mark Zelden
On Fri, 8 Jul 2011 16:43:22 -0500, Andy Wood  wrote:

>I hardly ever go to the web site, but on seeing the comments here I headed 
>over to take a look.
>
>Not being a regular user it did not strike me as being that different.
>
>If there is anything about it that I don't like, it is that I get exactly the 
>same problem that I used to see on the odd occasion on the old version.
>
>I go to the archives page and click on a particular month, and it thinks for a 
>while and then brings up a page with a list of posts, but that page is often 
>incomplete. If I click the browser (IE) "back" button and try again, I might 
>get a complete list, or it might be truncated at a different point. Sometimes 
>it takes many attempts to get anything like the whole thing.
>
>For example, I just tried for July 2011, and on the first attempt I got only a 
>line with "Logged in as: " with "Basic Mode" over on the right. On the 
>second attempt it got as far as showing the column headers "Subject", "From" 
>etc, but with no posts shown. Third attempt, and it showed four posts, fourth 
>attempt and I finally got what could be a complete list (but perhaps there are 
>still some posts missing at the end). If anything this problem is worse on the 
>new version.
>
>As a very infrequent user of those pages, there could be something very basic 
>that I am doing wrong. I once made a half-hearted attempt to see if this was a 
>known issue, but I did not turn anything up.
>
>Has anybody else seen this problem, and is there any reason why it would show 
>up more with the new version?

I have never had that problem.  Must be something about being down under. :-)

Mark
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Re: Don't like.

2011-07-08 Thread Shane
On Fri, 8 Jul 2011 17:29:25 -0500 Mark Zelden wrote:

> On Fri, 8 Jul 2011 16:43:22 -0500, Andy Wood 
> wrote:
>  
...
> >I go to the archives page and click on a particular month, and it
> >thinks for a while and then brings up a page with a list of posts,
> >but that page is often incomplete. If I click the browser (IE)
> >"back" button and try again, I might get a complete list, or it
> >might be truncated at a different point. Sometimes it takes many
> >attempts to get anything like the whole thing.
> 
> I have never had that problem.  Must be something about being down
> under. :-)

Probably is - the pipeline under the ocean can be particularly
problematic to American hosted sites from here. Sounds like a classic
response time issue. Try watching the scroll-bar on the right -
sometimes you can see it adjust as more data comes in. I tend to just
hit   every few seconds.
Probably load related too - instanteous page load at the moment (Sat
noon).

Shane ...

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Re: Don't like.

2011-07-10 Thread Barbara Nitz
>The "graphic things" are a quotation mark, but it seems hard to figure that 
>out initially.

It was more intuitive than anything IBM throws at their customers (see SR) :-). 
I know you're not responsible for SR, Walt!

Barbara

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Re: Don't like.

2011-07-11 Thread Paul Gilmartin
On Sun, 10 Jul 2011 23:48:57 -0500, Barbara Nitz  wrote:

>>The "graphic things" are a quotation mark, but it seems hard to figure that 
>>out initially.
>
+1

>It was more intuitive than anything IBM throws at their customers (see SR) 
>:-). I know you're not responsible for SR, Walt!
>
Maybe it's getting better.  It now uses HTTP instead of insisting on HTTPS.
But still:

o I had the site bookmarked with my user ID in the query_string so it
  was preset on the login page; all I needed to type was my password.
  Now I must type both.

o I'd like the composition window to use a monospaced font for times
  when I supply a code example, as earlier today.  Perhaps I can profile
  this, but I don't know how.

o It's bandwidth-profligate: 100KB for a 10-line message payload?  Sheesh!
  (We're too accustomed to the demands of streaming video.)

-- gil

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Re: Don't like.

2011-07-20 Thread Paul Gilmartin
On Thu, 7 Jul 2011 07:24:35 -0500, Mary Anne Matyaz wrote:

>The new listserv. Fonts, layout, etc. Yuk. :(
>
Does Reply "To the Poster" work?  I get no confirmation when I click
"send".  I'm trying to reply to one of my own messages as a test.

-- gil

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Re: Don't like.

2011-08-08 Thread Paul Gilmartin
On Thu, 7 Jul 2011 07:24:35 -0500, Mary Anne Matyaz wrote:

>The new listserv. Fonts, layout, etc. Yuk. :(
> 
And when I do an Archive Search, I'm presented with a hit list.
If I select a hit to view it, then exit back to the hit list, it appears
to re-drive the query.  How wasteful!  (I should remember to
open the hit item in a new tab, then to close it.)

And is there any way to turn off the preview pop-up on mouse
over?  Sometimes it's useful; often it's distracting.

-- gil

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Re: Don't like.

2011-08-09 Thread Walt Farrell
On Mon, 8 Aug 2011 20:52:31 -0500, Paul Gilmartin  wrote:

>And is there any way to turn off the preview pop-up on mouse
>over?  Sometimes it's useful; often it's distracting.

Yes, via the Preferences link in the Options panel on the right side of the 
page. Probably the "descriptions" setting in the Archive tab, if I remember 
correctly.

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SR - was: Re: Don't like.

2011-07-11 Thread Barbara Nitz
>Maybe it's getting better.  It now uses HTTP instead of insisting on HTTPS.
Really? After authentification (which *I* would insist on being https) it stays 
https for me. Which makes a lot of sense, as we don't want our company's 
software problems to become common knowledge.

>o I had the site bookmarked with my user ID in the query_string so it
>  was preset on the login page; all I needed to type was my password.
Isn't that a preference set somewhere in the operating system? I never let the 
OS 'help' me by remembering my userids. But you're probably not using windoofs, 
either :-)

>o I'd like the composition window to use a monospaced font for times
>  when I supply a code example, as earlier today.  Perhaps I can profile
>  this, but I don't know how.
Why should the SR people listen to us? According to them, we're a minority that 
only complains!

>o It's bandwidth-profligate: 100KB for a 10-line message payload?  Sheesh!
Almost all of IBMs webpages are. Try accessing it on a 45kB line. You might as 
well hit your head on a wall immediately! Takes in excess of 5 minutes (and so 
it is doubly useless when you have to needlessly click yourself through several 
pages before you reach the one you need), and believe me, a 100kB webpage does 
NOT take 5 minutes to load. (When it is written by someone who knows what 
they're doing.) I always have the impression that IBM is trying to spy on me 
and hitting blank walls since I safeguard even my company PC. 

As far as I am concerned, they have fixed one or two blatant errors, but they 
close their collective ears and eyes to anything regarding usability 
('intuitive usage'). Much better to 'educate' customers (as in - tell them 
they're just too stupid to understand the grand scheme of their ideas - and do 
it in such a way that the customer feels stupid and relents and uses it.)

With the exception of one or two points, *everything* I said back in March 
still holds true. And if the rest of you don't start telling the SR people that 
my points are valid, then we all will be stuck with an inferior product that 
makes our life infinitely harder when we have a problem. At this point, they 
consider me the lone dissenter. 

Oh well, IBM most probably doesn't *want* customers to open problems. After 
all, they don't have problems in their code, right? (All the usual, long-time 
IBM suspects from this list excluded, of course!)

Barbara

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Re: SR - was: Re: Don't like.

2011-07-11 Thread Paul Gilmartin
On Tue, 12 Jul 2011 00:35:00 -0500, Barbara Nitz  wrote:
>
>>o I had the site bookmarked with my user ID in the query_string so it
>>  was preset on the login page; all I needed to type was my password.
>
>Isn't that a preference set somewhere in the operating system? I never let the 
>OS 'help' me by remembering my userids. But you're probably not using 
>windoofs, either :-)
> 
The user ID I bookmark is my email address which appears in every
message I post to this list.  There's little to gain by protecting it.

I never included my password in the bookmark.

What does "SR" stand for?

>>o It's bandwidth-profligate: 100KB for a 10-line message payload?  Sheesh!
>Almost all of IBMs webpages are.
>
There's a joke about a dog, sometimes attributed to George Carlin.  The
punch line is "Because he can!"  This seems to be the rationale for much
web page engineering.

>As far as I am concerned, they have fixed one or two blatant errors, but they 
>close their collective ears and eyes to anything regarding usability 
>('intuitive usage'). Much better to 'educate' customers (as in - tell them 
>they're just too stupid to understand the grand scheme of their ideas - and do 
>it in such a way that the customer feels stupid and relents and uses it.)
> 
>With the exception of one or two points, *everything* I said back in March 
>still holds true.
> 
Cite?  Or must I scan the archives?

-- gil

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Re: SR - was: Re: Don't like.

2011-07-12 Thread Paul Gilmartin
On Tue, 12 Jul 2011 00:35:00 -0500, Barbara Nitz wrote:
>
>>o It's bandwidth-profligate: 100KB for a 10-line message payload?  Sheesh!
>
>Almost all of IBMs webpages are. ...
> 
Speaking of profligacy, it appears that when I do a search, then click
on one of the hits to view the page, then click the "Back" button to
view the hit list again, LISTSERV re-drives the search.  Wasteful.  But
this may be the fault of my browser.  I suppose I must remember to
open the page in a new tab, then close that tab.

-- gil

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Re: SR - was: Re: Don't like.

2011-07-12 Thread Barbara Nitz
>What does "SR" stand for?
'service request'. It's the replacement tool for ETR IBM forces on us. Note 
that reporting a bug is now called a 'service request', as in, the customer 
begs IBM to do something we're entitled to get due to our contracts and the 
warranty that contract has.

>Cite?  Or must I scan the archives?
Let's see if I am able to cite:

http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=625611
http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=627485
http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=626861
http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=626307
http://bama.ua.edu/cgi-bin/wa?A2=ind1103&L=ibm-main&T=0&F=&S=&P=833640

I had broken it into 5 parts because otherwise it would have been too much 
(about 50 individual points). Also read some of the responses, as one thing was 
due to my being new with Firefox.
Happy reading! :-)

Barbara

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