Re: Abend PGT003

2008-02-03 Thread Alain Benveniste
I did not change anything in the system about page and spool dasd since the
1st day of install.
After my 1st abend, I supposed something was 'corrupted' in my nss/dcss. So
this week I rebuilt all the segments with success. I was waiting for the
next IPL, Saturday, for the nss cleanup. Unfortunately IPL came on Friday.

OK, it could explain my 2nd abend but not the 1st one.

Thanks for these suggestions

Alain Benveniste  


Le 2/02/08 22:14, « Dale R. Smith » [EMAIL PROTECTED] a écrit :

 Since you are on z/VM 4.4.0, I would guess that you have been running it
 
 for a while.  So my first question would be:  What changed two weeks ago?
 
 Have you added/removed Paging or Spool space?  When was the last time tha
 t 
 you IPLed?  Have you installed/upgraded/removed any VM products?
 Created/saved/purged any DCSSes or NSSes?  Questions, questions!  :-)


Re: Abend PGT003

2008-02-03 Thread Alain Benveniste
Mike,

That's a good approach.
Our VM is also used to start 16 MVS and 1 VM in a Disaster Recovery case. I
have checked if a dasd shared but no. I received my z/VM530 too but the
dasds are dedicated.
The idea of a last cyl that is not formated is a probality. I did a cp vol
list to verify that and that's ok (and I always use FORMAT rather than
ALLOCATE with ickdsf). But you can be true with the system dasd sent in the
systempac. Allocations look good but could be partially formated. It means i
should not trust in what IBM delivered to me. Hard to believe.

We don't have a IBM support (but I have a good collegue who helps me at
IBM), we (my client) prefer to give less money for a concurrent to get a
support (When I call I start to say 'I have a problem with VM on Mainframe',
the support says 'Vmware on windows ?, you don't have a contract for that
...etc). Most of time, I let the guy talk in the phone and I go to take my
lesson yoga ...

VM is dying in France. I should try in the US I suppose.

Alain Benveniste  


Le 3/02/08 0:58, « Mike Walter » [EMAIL PROTECTED] a écrit :

 Is it possible that a different system (even a second level guest) wrote
 to that DASD, or that there's a minidisk allocated on that DASD and
 something wrote to the minidisk?
 
 Since you're 100% certain (right?) that the CP_Owned slot numbers were not
 changed, the only other thing I can think of is that maybe the disk was
 never FULLY formatted.  E.g. it's easy to think of a 3390-3 disk as 3,338
 cylinders, and format 0-3,337  (forgetting that it is actually 3,339
 cylinders - thus leaving the true last cylinder not CP-formatted).  You'll
 run along just fine until one day when the system finally writes to that
 slot on cylinder 3,339 and crashes.  It won't be obvious why you crashed,
 and you will continue to run just fine until the system once again tries
 to write to that slot.  But the dump will probably have some breadcrumbs
 showing which slot was being written.
 
 Why not open a PMR?  Get your money's worth from your support contract!
 
 Mike Walter 
 Hewitt Associates
 Any opinions expressed herein are mine alone and do not necessarily
 represent the opinions or policies of Hewitt Associates.
 
 
 
 Alain Benveniste [EMAIL PROTECTED]
 
 Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU
 02/02/2008 07:17 AM
 Please respond to
 The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU
 
 
 
 To
 IBMVM@LISTSERV.UARK.EDU
 cc
 
 Subject
 Abend PGT003
 
 
 
 
 
 
 Hi,
 
 PGT003 Explanation: The DASD page slot being released was not previously
 allocated, or the slot address is incorrect.
 
 User response: By means of the caller?s return address and base registe
 r
 stored in SAVER14 and SAVER12 in the SAVBK located by R13, identify the
 module attempting to release the page. Locate the source (control block o
 r
 ASATE) of the address of the DASD being released to verify that it has no
 t
 been destroyed. If the DASD page is in a spool file, it is possible that
 the
 file has been incorrectly checkpointed and warm-started after a system
 shutdown or a system crash.
 
 
 I got 2 PGT003 abends in 2 weeks. And I don't find the reason.
 All my DASD pages are always allocated with a %0 and I never changed a s
 lot
 address since the install. So I suppose that 'a DASD page is in a spool
 file' but I don't understand what that means. How to konw that ?
 And if I do a FORCE start, would it be enough or should I do a COLD start
  to
 definitely remove my problem ?
 
 Alain Benveniste
 
 
 
 
  
 The information contained in this e-mail and any accompanying documents may
 contain information that is confidential or otherwise protected from
 disclosure. If you are not the intended recipient of this message, or if this
 message has been addressed to you in error, please immediately alert the
 sender by reply e-mail and then delete this message, including any
 attachments. Any dissemination, distribution or other use of the contents of
 this message by anyone other than the intended recipient is strictly
 prohibited. All messages sent to and from this e-mail address may be monitored
 as permitted by applicable law and regulations to ensure compliance with our
 internal policies and to protect our business. Emails are not secure and
 cannot be guaranteed to be error free as they can be intercepted, amended,
 lost or destroyed, or contain viruses. You are deemed to have accepted these
 risks if you communicate with us by email.
 


Re: Abend PGT003

2008-02-03 Thread Alan Altmark
On Saturday, 02/02/2008 at 07:00 EST, Mike Walter [EMAIL PROTECTED] 
wrote:
 Is it possible that a different system (even a second level guest) wrote
 to that DASD, or that there's a minidisk allocated on that DASD and
 something wrote to the minidisk?

There are 8 possible reasons for a PGT003 abend.  It takes a dump and 
program listing of HCPPGT to figure it out. 
Alan Altmark
z/VM Development
IBM Endicott


Re: Abend PGT003

2008-02-02 Thread Kris Buelens
Open a problem with IBM and send the dump in for analysis.
I never had a problem that required a COLD start, and my SPOOL areas are
very old: when I install a new VM release I only change the CPLOAD module.
So I guess they date from VM/ESA 2.2.0

2008/2/2, Alain Benveniste [EMAIL PROTECTED]:

 Hi,

 PGT003 Explanation: The DASD page slot being released was not previously
 allocated, or the slot address is incorrect.

 User response: By means of the caller's return address and base registe
 r
 stored in SAVER14 and SAVER12 in the SAVBK located by R13, identify the
 module attempting to release the page. Locate the source (control block o
 r
 ASATE) of the address of the DASD being released to verify that it has no
 t
 been destroyed. If the DASD page is in a spool file, it is possible that
 the
 file has been incorrectly checkpointed and warm-started after a system
 shutdown or a system crash.


 I got 2 PGT003 abends in 2 weeks. And I don't find the reason.
 All my DASD pages are always allocated with a %0 and I never changed a s
 lot
 address since the install. So I suppose that 'a DASD page is in a spool
 file' but I don't understand what that means. How to konw that ?
 And if I do a FORCE start, would it be enough or should I do a COLD start
 to
 definitely remove my problem ?

 Alain Benveniste



-- 
Kris Buelens,
IBM Belgium, VM customer support


Re: Abend PGT003

2008-02-02 Thread Imler, Steven J
Alain,

Did you process the DUMPs ... or do you still have them to process
(likely in OPERATNS RDR)?

Open a PMR with IBM and they can help you figure out what the problem
is.

JR

JR (Steven) Imler
CA
Senior Software Engineer
Tel:  +1 703 708 3479
Fax:  +1 703 708 3267
[EMAIL PROTECTED]


 -Original Message-
 From: The IBM z/VM Operating System 
 [mailto:[EMAIL PROTECTED] On Behalf Of Alain Benveniste
 Sent: Saturday, February 02, 2008 08:18 AM
 To: IBMVM@LISTSERV.UARK.EDU
 Subject: Abend PGT003
 
 Hi,
 
 PGT003 Explanation: The DASD page slot being released was not 
 previously
 allocated, or the slot address is incorrect. 
 
 User response: By means of the caller's return address and 
 base registe=
 r
 stored in SAVER14 and SAVER12 in the SAVBK located by R13, 
 identify the
 module attempting to release the page. Locate the source 
 (control block o=
 r
 ASATE) of the address of the DASD being released to verify 
 that it has no=
 t
 been destroyed. If the DASD page is in a spool file, it is 
 possible that =
 the
 file has been incorrectly checkpointed and warm-started after a system
 shutdown or a system crash.
 
 
 I got 2 PGT003 abends in 2 weeks. And I don't find the reason.
 All my DASD pages are always allocated with a %0 and I never 
 changed a s=
 lot
 address since the install. So I suppose that 'a DASD page is 
 in a spool
 file' but I don't understand what that means. How to konw that ?
 And if I do a FORCE start, would it be enough or should I do 
 a COLD start=
  to
 definitely remove my problem ?
 
 Alain Benveniste
 
 


Re: Abend PGT003

2008-02-02 Thread Alain Benveniste
Jr,

Yes I have the dump. I even try to find something interesting with the
symptom macro but I cqn't go far with that; I have no competence to read a
dump.
I could open a PMR but we are z/VM440 ... If you see what I mean. I search
on the IBM site for a ptf. The unique one referenced is for VM 3.1. That's
old

Alain

 



Le 2/02/08 14:39, « Imler, Steven J » [EMAIL PROTECTED] a écrit :

 Alain,
 
 Did you process the DUMPs ... or do you still have them to process
 (likely in OPERATNS RDR)?
 
 Open a PMR with IBM and they can help you figure out what the problem
 is.
 
 JR
 
 JR (Steven) Imler
 CA
 Senior Software Engineer
 Tel:  +1 703 708 3479
 Fax:  +1 703 708 3267
 [EMAIL PROTECTED]
 
 
 -Original Message-
 From: The IBM z/VM Operating System
 [mailto:[EMAIL PROTECTED] On Behalf Of Alain Benveniste
 Sent: Saturday, February 02, 2008 08:18 AM
 To: IBMVM@LISTSERV.UARK.EDU
 Subject: Abend PGT003
 
 Hi,
 
 PGT003 Explanation: The DASD page slot being released was not
 previously
 allocated, or the slot address is incorrect.
 
 User response: By means of the caller's return address and
 base registe=
 r
 stored in SAVER14 and SAVER12 in the SAVBK located by R13,
 identify the
 module attempting to release the page. Locate the source
 (control block o=
 r
 ASATE) of the address of the DASD being released to verify
 that it has no=
 t
 been destroyed. If the DASD page is in a spool file, it is
 possible that =
 the
 file has been incorrectly checkpointed and warm-started after a system
 shutdown or a system crash.
 
 
 I got 2 PGT003 abends in 2 weeks. And I don't find the reason.
 All my DASD pages are always allocated with a %0 and I never
 changed a s=
 lot
 address since the install. So I suppose that 'a DASD page is
 in a spool
 file' but I don't understand what that means. How to konw that ?
 And if I do a FORCE start, would it be enough or should I do
 a COLD start=
  to
 definitely remove my problem ?
 
 Alain Benveniste
 
 
 


Re: Abend PGT003

2008-02-02 Thread Imler, Steven J
Ah, yes ... z/VM 4.4.0 ... that likely would be a problem. 

Can you determine the RUNUSER (the UserID that CP thinks caused the ABEND)?  
That might help to figure out what might have been happening when the ABEND 
occurred ... (please don't say HiDRO :-)

JR

JR (Steven) Imler
CA
Senior Software Engineer
Tel:  +1 703 708 3479
Fax:  +1 703 708 3267
[EMAIL PROTECTED]


 -Original Message-
 From: The IBM z/VM Operating System 
 [mailto:[EMAIL PROTECTED] On Behalf Of Alain Benveniste
 Sent: Saturday, February 02, 2008 09:04 AM
 To: IBMVM@LISTSERV.UARK.EDU
 Subject: Re: Abend PGT003
 
 Jr,
 
 Yes I have the dump. I even try to find something interesting with the
 symptom macro but I cqn't go far with that; I have no 
 competence to read a
 dump.
 I could open a PMR but we are z/VM440 ... If you see what I 
 mean. I search
 on the IBM site for a ptf. The unique one referenced is for 
 VM 3.1. That's
 old
 
 Alain
 
  
 
 
 
 Le 2/02/08 14:39, « Imler, Steven J » [EMAIL PROTECTED] a écrit :
 
  Alain,
  
  Did you process the DUMPs ... or do you still have them to process
  (likely in OPERATNS RDR)?
  
  Open a PMR with IBM and they can help you figure out what 
 the problem
  is.
  
  JR
  
  JR (Steven) Imler
  CA
  Senior Software Engineer
  Tel:  +1 703 708 3479
  Fax:  +1 703 708 3267
  [EMAIL PROTECTED]
  
  
  -Original Message-
  From: The IBM z/VM Operating System
  [mailto:[EMAIL PROTECTED] On Behalf Of Alain Benveniste
  Sent: Saturday, February 02, 2008 08:18 AM
  To: IBMVM@LISTSERV.UARK.EDU
  Subject: Abend PGT003
  
  Hi,
  
  PGT003 Explanation: The DASD page slot being released was not
  previously
  allocated, or the slot address is incorrect.
  
  User response: By means of the caller's return address and
  base registe=
  r
  stored in SAVER14 and SAVER12 in the SAVBK located by R13,
  identify the
  module attempting to release the page. Locate the source
  (control block o=
  r
  ASATE) of the address of the DASD being released to verify
  that it has no=
  t
  been destroyed. If the DASD page is in a spool file, it is
  possible that =
  the
  file has been incorrectly checkpointed and warm-started 
 after a system
  shutdown or a system crash.
  
  
  I got 2 PGT003 abends in 2 weeks. And I don't find the reason.
  All my DASD pages are always allocated with a %0 and I never
  changed a s=
  lot
  address since the install. So I suppose that 'a DASD page is
  in a spool
  file' but I don't understand what that means. How to konw that ?
  And if I do a FORCE start, would it be enough or should I do
  a COLD start=
   to
  definitely remove my problem ?
  
  Alain Benveniste
  
  
  
 
 


Re: Abend PGT003

2008-02-02 Thread Dale R. Smith
Since you are on z/VM 4.4.0, I would guess that you have been running it 

for a while.  So my first question would be:  What changed two weeks ago?

Have you added/removed Paging or Spool space?  When was the last time tha
t 
you IPLed?  Have you installed/upgraded/removed any VM products?  
Created/saved/purged any DCSSes or NSSes?  Questions, questions!  :-)

-- 
Dale R. Smith

It's just a simple matter of programming.
- Any boss who has never written a program

On Sat, 2 Feb 2008 15:04:23 +0100, Alain Benveniste [EMAIL PROTECTED]
 
wrote:

Yes I have the dump. I even try to find something interesting with the
symptom macro but I cqn't go far with that; I have no competence to read
 a
dump.
I could open a PMR but we are z/VM440 ... If you see what I mean. I sear
ch
on the IBM site for a ptf. The unique one referenced is for VM 3.1. That
's
old

Alain
 -Original Message-
 From: The IBM z/VM Operating System
 [mailto:[EMAIL PROTECTED] On Behalf Of Alain Benveniste
 Sent: Saturday, February 02, 2008 08:18 AM
 To: IBMVM@LISTSERV.UARK.EDU
 Subject: Abend PGT003
 
 Hi,
 
 PGT003 Explanation: The DASD page slot being released was not
 previously
 allocated, or the slot address is incorrect.
 
 User response: By means of the caller's return address and
 base registe=
 r
 stored in SAVER14 and SAVER12 in the SAVBK located by R13,
 identify the
 module attempting to release the page. Locate the source
 (control block o=
 r
 ASATE) of the address of the DASD being released to verify
 that it has no=
 t
 been destroyed. If the DASD page is in a spool file, it is
 possible that =
 the
 file has been incorrectly checkpointed and warm-started after a syste
m
 shutdown or a system crash.
 
 
 I got 2 PGT003 abends in 2 weeks. And I don't find the reason.
 All my DASD pages are always allocated with a %0 and I never
 changed a s=
 lot
 address since the install. So I suppose that 'a DASD page is
 in a spool
 file' but I don't understand what that means. How to konw that ?
 And if I do a FORCE start, would it be enough or should I do
 a COLD start=
  to
 definitely remove my problem ?
 
 Alain Benveniste


Re: Abend PGT003

2008-02-02 Thread Mike Walter
Is it possible that a different system (even a second level guest) wrote 
to that DASD, or that there's a minidisk allocated on that DASD and 
something wrote to the minidisk?

Since you're 100% certain (right?) that the CP_Owned slot numbers were not 
changed, the only other thing I can think of is that maybe the disk was 
never FULLY formatted.  E.g. it's easy to think of a 3390-3 disk as 3,338 
cylinders, and format 0-3,337  (forgetting that it is actually 3,339 
cylinders - thus leaving the true last cylinder not CP-formatted).  You'll 
run along just fine until one day when the system finally writes to that 
slot on cylinder 3,339 and crashes.  It won't be obvious why you crashed, 
and you will continue to run just fine until the system once again tries 
to write to that slot.  But the dump will probably have some breadcrumbs 
showing which slot was being written.

Why not open a PMR?  Get your money's worth from your support contract!

Mike Walter 
Hewitt Associates 
Any opinions expressed herein are mine alone and do not necessarily 
represent the opinions or policies of Hewitt Associates.



Alain Benveniste [EMAIL PROTECTED] 

Sent by: The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU
02/02/2008 07:17 AM
Please respond to
The IBM z/VM Operating System IBMVM@LISTSERV.UARK.EDU



To
IBMVM@LISTSERV.UARK.EDU
cc

Subject
Abend PGT003






Hi,

PGT003 Explanation: The DASD page slot being released was not previously
allocated, or the slot address is incorrect. 

User response: By means of the caller?s return address and base registe
r
stored in SAVER14 and SAVER12 in the SAVBK located by R13, identify the
module attempting to release the page. Locate the source (control block o
r
ASATE) of the address of the DASD being released to verify that it has no
t
been destroyed. If the DASD page is in a spool file, it is possible that 
the
file has been incorrectly checkpointed and warm-started after a system
shutdown or a system crash.


I got 2 PGT003 abends in 2 weeks. And I don't find the reason.
All my DASD pages are always allocated with a %0 and I never changed a s
lot
address since the install. So I suppose that 'a DASD page is in a spool
file' but I don't understand what that means. How to konw that ?
And if I do a FORCE start, would it be enough or should I do a COLD start
 to
definitely remove my problem ?

Alain Benveniste




 
The information contained in this e-mail and any accompanying documents may 
contain information that is confidential or otherwise protected from 
disclosure. If you are not the intended recipient of this message, or if this 
message has been addressed to you in error, please immediately alert the sender 
by reply e-mail and then delete this message, including any attachments. Any 
dissemination, distribution or other use of the contents of this message by 
anyone other than the intended recipient is strictly prohibited. All messages 
sent to and from this e-mail address may be monitored as permitted by 
applicable law and regulations to ensure compliance with our internal policies 
and to protect our business. Emails are not secure and cannot be guaranteed to 
be error free as they can be intercepted, amended, lost or destroyed, or 
contain viruses. You are deemed to have accepted these risks if you communicate 
with us by email.