RE: [info-tech] Help Desk/ Work Order
We are using SchoolDude for our Operations and Maintenance. In IT, we are using an open source product called GLPI http://glpi-project.org/?lang=en Jake Sheets IT\GIS Systems Administrator - Security Sioux City Community Schools -Original Message- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Friday, March 20, 2009 2:12 PM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Help Desk/ Work Order All, I am looking to implement some kind of work order system this summer, and I am curious what others are using. Initially this will be for our maintenance staff, but if we can find something that would fit, I would like tech to be in there as well. What is everyone using (if anything), and does it meet your needs? Thanks!! Jim Kerns, Technology Director Spencer Community Schools 23 East 7th St P.O. Box 200 Spencer, Iowa 51301 jke...@spencer.k12.ia.us 712.262.0339 FAX 712.262.1116 --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ - --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ -
RE: [info-tech] Help Desk/ Work Order
All, Thanks for the great information, it will definitely save me some time! Jake, I am curious why you did not use School dude for the IT side as well? Was GLPI already in place when you purchased School Dude, or did it just not fit well? Just curious. Thanks! Jim Sheets, Jake shee...@sioux-city.k12.ia.us 3/23/2009 7:36 AM We are using SchoolDude for our Operations and Maintenance. In IT, we are using an open source product called GLPI http://glpi-project.org/?lang=en Jake Sheets IT\GIS Systems Administrator - Security Sioux City Community Schools -Original Message- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Friday, March 20, 2009 2:12 PM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Help Desk/ Work Order All, I am looking to implement some kind of work order system this summer, and I am curious what others are using. Initially this will be for our maintenance staff, but if we can find something that would fit, I would like tech to be in there as well. What is everyone using (if anything), and does it meet your needs? Thanks!! Jim Kerns, Technology Director Spencer Community Schools 23 East 7th St P.O. Box 200 Spencer, Iowa 51301 jke...@spencer.k12.ia.us 712.262.0339 FAX 712.262.1116 --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ - --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ - --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ -
Re: [info-tech] Help Desk/ Work Order
Storm Lake has been using School Dude ITDirect for over a year, and it's working out very well for our district. Sarah Sarah M. Freking, District Technology Director Storm Lake Community School District Storm Lake, IA 50588 Phone: 712-732-8100 Fax: 712-732-8101 I see, I forget. I hear, I remember. I do, I understand.--Chinese Proverbs info-tech@aea8.k12.ia.us writes: All, Thanks for the great information, it will definitely save me some time! Jake, I am curious why you did not use School dude for the IT side as well? Was GLPI already in place when you purchased School Dude, or did it just not fit well? Just curious. Thanks! Jim Sheets, Jake shee...@sioux-city.k12.ia.us 3/23/2009 7:36 AM We are using SchoolDude for our Operations and Maintenance. In IT, we are using an open source product called GLPI http://glpi-project.org/?lang=en Jake Sheets IT\GIS Systems Administrator - Security Sioux City Community Schools -Original Message- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Friday, March 20, 2009 2:12 PM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Help Desk/ Work Order All, I am looking to implement some kind of work order system this summer, and I am curious what others are using. Initially this will be for our maintenance staff, but if we can find something that would fit, I would like tech to be in there as well. What is everyone using (if anything), and does it meet your needs? Thanks!! Jim Kerns, Technology Director Spencer Community Schools 23 East 7th St P.O. Box 200 Spencer, Iowa 51301 jke...@spencer.k12.ia.us 712.262.0339 FAX 712.262.1116 --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ - --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ - --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ -
RE: [info-tech] Help Desk/ Work Order
We had been using GLPI since before it was GLPI... It was IRM. GLPI has worked very well for us. It provides the main functions that we were looking for and use. It tries to do some of the more advanced functions like Project Management, but seems to fall short. We also use OCS Inventory. The biggest advantage it has over a move to SchoolDude was cost...Free! We did not see where we would gain an advantage. -Original Message- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Monday, March 23, 2009 8:35 AM To: info-tech@aea8.k12.ia.us Subject: RE: [info-tech] Help Desk/ Work Order All, Thanks for the great information, it will definitely save me some time! Jake, I am curious why you did not use School dude for the IT side as well? Was GLPI already in place when you purchased School Dude, or did it just not fit well? Just curious. Thanks! Jim Sheets, Jake shee...@sioux-city.k12.ia.us 3/23/2009 7:36 AM We are using SchoolDude for our Operations and Maintenance. In IT, we are using an open source product called GLPI http://glpi-project.org/?lang=en Jake Sheets IT\GIS Systems Administrator - Security Sioux City Community Schools -Original Message- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Friday, March 20, 2009 2:12 PM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Help Desk/ Work Order All, I am looking to implement some kind of work order system this summer, and I am curious what others are using. Initially this will be for our maintenance staff, but if we can find something that would fit, I would like tech to be in there as well. What is everyone using (if anything), and does it meet your needs? Thanks!! Jim Kerns, Technology Director Spencer Community Schools 23 East 7th St P.O. Box 200 Spencer, Iowa 51301 jke...@spencer.k12.ia.us 712.262.0339 FAX 712.262.1116 --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ - --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ - --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ - --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ -
[info-tech] Microsoft Settlement for Mac License Purchases
I received a phone call this afternoon from a DeElla with the Microsoft Settlement to say that I would be receiving a report on our License purchases. She informed me that the Mac software licenses we purchased are not eligible. I wrote an email to John O'Connell and his reply said that he is not involved in this part of the settlement but he said I known a number of people who have received vouchers for Mac purchases. Have any of your heard from Microsoft and do you know anything about the Apple - Mac licenses not being eligible? Wanted to check with any of you about this. I do plan to call the Rust group handling this first thing tomorrow, Tuesday, and hope to get a better answer. Thanks, Ann Ann Bloomquist Ann Bloomquist Technology Coordinator Dayton Elementary School Southeast Webster-Grand 104 2nd St NW Dayton, IA 50530 Phone: 515-547-2314 Fax:515-547-2213 and Boxholm Middle School Southeast Webster-Grandl 404 Walnut St. Boxholm, IA 50040 Phone 515-846-6214 Fax 515-846-6212 e-mail: a_bloomqu...@se-webster.k12.ia.us alternate e-mail: swebs...@lvcta.com
Re: [info-tech] Microsoft Settlement for Mac License Purchases
Ann et all, From the documentation on the original settlement agreement, Office for Macintosh was not one of the software titles eligible for licensure count. Monies that you get from the settlement (Vouchers) can be used to purchase that title and Apple Hardware (Not iPods thoug). So no new news there. Lance --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ -
[info-tech] FWD: IECMicrosoft Update: IMPORTANT INFORMATION regarding Fresh Start programbeing discontinued
Forwarded messae from the IEC...Harriet Jerry Cochrane, Coordinator Iowa Educators Consortium 1120 33rd Avenue SW Cedar Rapids, IA 52404 Phone: 319-399-6741, (800) 798-9771, Ext. 6741 Fax: 319-399-6474 Email: jcochr...@gwaea.org IEC Website: www.iec-ia.org Microsoft Update - Fresh Start Program The Microsoft ³Fresh Start Program² program is being discontinued effective March 27, 2009. If your district is receiving donated PC¹s and would like to apply for the Fresh Start Program to obtain media, books and licenses for Win2k please do so immediately. The applications will be accepted through March 27, 2009. Information is provided at: https://www.microsoft.com/Education/Freshstart/FSSplash.aspx Thank you for your inquiry about the Fresh Start For Donated Computers Program (Fresh Start). From its inception the Fresh Start Program was expected to meet its objectives by 2009. Having provided the means for ensuring legal Windows operating systems on donated computers at no cost for K-12 accredited academic institutions around the world, we have decided to shift our emphasis to other areas beginning in July 2009. With the retirement of Fresh Start, here is some information you need to be aware of: * Applications to the Fresh Start Program and orders will no longer be accepted as of March 27, 2009. * Orders taken prior to March 27, 2009 will still be honored and processed. All such orders will be fulfilled no later than May 15, 2009. * All customer support will remain intact until May 29, 2009. After that date, we ask you to contact the Community Microsoft Authorized Refurbishers (Community MAR) program as a possible alternative to your needs. You can find information on this program at www.microsoft.com/communitymar There is a detailed FAQ and an email and phone number listed should you have additional questions after reading the Web page. community...@techsoup.org mailto:community...@techsoup.org (800)659-3579 x350 Nancy J. Ramsey Central Region K-12 Academic Account Manager 6050 Oak Tree Blvd., Ste. 300, Independence, Ohio 44131 Cell Phone 440-5541 --- [This E-mail scanned for viruses by Declude Virus on the server aea8.k12.ia.us] - Archived messages from this list can be found at: http://www.mail-archive.com/info-tech@aea8.k12.ia.us/ -
