Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-27 Thread Rasmus Lerdorf
Ok, by popular demand I have changed Bogus to Not a bug in the bugs
tracker. The sub-status stuff we have been discussing can just be added
in the comment when you mark something as Not a bug.  eg.
Status: Not a bug
Reason: 583 CNR

So, having done this, for the folks too skittish to mark stuff Bogus on
people, please take another look at the bug database and help us address
the outstanding bugs and mark things as Not a bug for the stuff that
clearly isn't. If you need more info from the bug reporter, set the
status to feedback and ask in the comment.

There are common search queries on the front page at https:bugs.php.net.
Hit the Most recent open bugs (all) link and start going through them.

-Rasmus

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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-25 Thread Lester Caine

Rasmus Lerdorf wrote:

some other alternatives which was proposed in the past:
  - Not a bug, proposed by Philip and others
  - NFF/No Fault Found, proposed by RQuadling

  honorable mentions:
  - pebkac, doofus, and 'not our problem' from yawk
  - SEP (Someone else's problem) from cjones


583: CNR (Could Not Reproduce)


Actually that is perhaps a missing option?
As opposed to those 'bugs' which can be reproduced, but are actually by design, 
or relate to now unsupported functionality? (? won't fix)
The list of 'quick fix' options are perhaps just as misleading, and some of the 
combinations suggest 'bogus' when in fact they can be better identified. 'Wont 
Fix' == 'No longer supported' perhaps, and 'Submitted Twice' is simply 
'duplicate' which needs a link to the main bug id.


I think that it is perhaps time there was a more comprehensive review of the 
tagging options, and perhaps breaking down things a little more? It is not 
immediately obvious as what statuses are 'open' and what 'closed'? 'Feedback and 
No feedback' for instance when seeking more information on what is currently a 
CNR? Flagging as Assigned, Analysed or Verified on something identified as 
'critical'? And a more consistent use of the 'Bug type' ( perhaps 'Critical bug' 
should be there? ) so that documentation problems are not listed as bugs - such 
as 'bugs' currently listed against the outage on the website? Although a 
'website' bug type might be appropriate for that? Certainly they are only a 
'Documentation problem'


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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-25 Thread Pierre Joye
hi Justin,

I'm totally for that, has been asked it for years.

Let see what other nicer status we need as wel :)

Cheers,

On Wed, Jan 25, 2012 at 12:11 AM, Justin Martin frozenf...@php.net wrote:
 Hello,

 With some frequency, I find bugs which are not bogus, so much as they are
 reported based on a misunderstanding. Usually this happens for documentation
 problems, where someone has misunderstood what the documentation says, or
 hasn't read the documentation thoroughly enough.

 I'd like to propose simply changing the term bogus to not-bug. This
 would more politely and clearly indicate the nature of the way the bug is
 being closed, in addition to the comment that one ordinarily leaves.

 Those I've spoken to in php.doc agree. Any objections?

 Thank you,
 Justin Martin

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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-25 Thread Gwynne Raskind
On Wed, Jan 25, 2012 at 04:23, Pierre Joye pierre@gmail.com wrote:
 hi Justin,

 I'm totally for that, has been asked it for years.

 Let see what other nicer status we need as wel :)

 Cheers,

 On Wed, Jan 25, 2012 at 12:11 AM, Justin Martin frozenf...@php.net wrote:
 Hello,

 With some frequency, I find bugs which are not bogus, so much as they are
 reported based on a misunderstanding. Usually this happens for documentation
 problems, where someone has misunderstood what the documentation says, or
 hasn't read the documentation thoroughly enough.

 I'd like to propose simply changing the term bogus to not-bug. This
 would more politely and clearly indicate the nature of the way the bug is
 being closed, in addition to the comment that one ordinarily leaves.

 Those I've spoken to in php.doc agree. Any objections?

Big +1 from me as well.

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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-25 Thread Larry Garfield

On 1/24/12 5:47 PM, Ferenc Kovacs wrote:

On Wed, Jan 25, 2012 at 12:11 AM, Justin Martinfrozenf...@php.net  wrote:


Hello,

With some frequency, I find bugs which are not bogus, so much as they
are reported based on a misunderstanding. Usually this happens for
documentation problems, where someone has misunderstood what the
documentation says, or hasn't read the documentation thoroughly enough.

I'd like to propose simply changing the term bogus to not-bug. This
would more politely and clearly indicate the nature of the way the bug is
being closed, in addition to the comment that one ordinarily leaves.

Those I've spoken to in php.doc agree. Any objections?

Thank you,
Justin Martin




+1 on this.
some other alternatives which was proposed in the past:
- Not a bug, proposed by Philip and others
- NFF/No Fault Found, proposed by RQuadling

honorable mentions:
- pebkac, doofus, and 'not our problem' from yawk
- SEP (Someone else's problem) from cjones


I was recently introduced to the concept of the Level 8 error.  (Let's 
see who gets that one...)


Anyway, +1 from me as well to friendlier, less accusational issue statuses.

--Larry Garfield

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[PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-24 Thread Justin Martin

Hello,

With some frequency, I find bugs which are not bogus, so much as they 
are reported based on a misunderstanding. Usually this happens for 
documentation problems, where someone has misunderstood what the 
documentation says, or hasn't read the documentation thoroughly enough.


I'd like to propose simply changing the term bogus to not-bug. This 
would more politely and clearly indicate the nature of the way the bug 
is being closed, in addition to the comment that one ordinarily leaves.


Those I've spoken to in php.doc agree. Any objections?

Thank you,
Justin Martin

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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-24 Thread Christopher Jones



On 01/24/2012 03:11 PM, Justin Martin wrote:

Hello,

With some frequency, I find bugs which are not bogus, so much as they are 
reported based on a misunderstanding. Usually this happens for documentation problems, 
where someone has misunderstood what the documentation says, or hasn't read the 
documentation
thoroughly enough.

I'd like to propose simply changing the term bogus to not-bug. This would 
more politely and clearly indicate the nature of the way the bug is being closed, in addition to 
the comment that one ordinarily leaves.

Those I've spoken to in php.doc agree. Any objections?

Thank you,
Justin Martin



I'm +1 on this.  It's time for a new, more collaborative approach.

Chris

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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-24 Thread Paul Dragoonis
On Tue, Jan 24, 2012 at 11:12 PM, Christopher Jones
christopher.jo...@oracle.com wrote:


 On 01/24/2012 03:11 PM, Justin Martin wrote:

 Hello,

 With some frequency, I find bugs which are not bogus, so much as they
 are reported based on a misunderstanding. Usually this happens for
 documentation problems, where someone has misunderstood what the
 documentation says, or hasn't read the documentation
 thoroughly enough.

 I'd like to propose simply changing the term bogus to not-bug. This
 would more politely and clearly indicate the nature of the way the bug is
 being closed, in addition to the comment that one ordinarily leaves.

 Those I've spoken to in php.doc agree. Any objections?

 Thank you,
 Justin Martin


 I'm +1 on this.  It's time for a new, more collaborative approach.

Sure, I'll +1 on this. The bogus implies RTFM, bitch, which isn't
professional at all :-)


 Chris

 --
 Email: christopher.jo...@oracle.com
 Tel:  +1 650 506 8630
 Blog:  http://blogs.oracle.com/opal/


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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-24 Thread Matthew Fonda
On Tue, Jan 24, 2012 at 3:16 PM, Paul Dragoonis dragoo...@gmail.com wrote:
 On Tue, Jan 24, 2012 at 11:12 PM, Christopher Jones
 christopher.jo...@oracle.com wrote:


 On 01/24/2012 03:11 PM, Justin Martin wrote:

 Hello,

 With some frequency, I find bugs which are not bogus, so much as they
 are reported based on a misunderstanding. Usually this happens for
 documentation problems, where someone has misunderstood what the
 documentation says, or hasn't read the documentation
 thoroughly enough.

 I'd like to propose simply changing the term bogus to not-bug. This
 would more politely and clearly indicate the nature of the way the bug is
 being closed, in addition to the comment that one ordinarily leaves.

 Those I've spoken to in php.doc agree. Any objections?

 Thank you,
 Justin Martin


 I'm +1 on this.  It's time for a new, more collaborative approach.

 Sure, I'll +1 on this. The bogus implies RTFM, bitch, which isn't
 professional at all :-)

I've felt this way for a long time. Big +1 on changing this.

Cheers,
--Matthew

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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-24 Thread Charlie Somerville
It'd also be nice to see a more receptive approach to bug reports. It's 
concerning that so many legitimate bug reports get labelled as bogus for 
whatever reason.


On Wednesday, 25 January 2012 at 10:20 AM, Matthew Fonda wrote:

 On Tue, Jan 24, 2012 at 3:16 PM, Paul Dragoonis dragoo...@gmail.com 
 (mailto:dragoo...@gmail.com) wrote:
  On Tue, Jan 24, 2012 at 11:12 PM, Christopher Jones
  christopher.jo...@oracle.com (mailto:christopher.jo...@oracle.com) wrote:
   
   
   On 01/24/2012 03:11 PM, Justin Martin wrote:

Hello,

With some frequency, I find bugs which are not bogus, so much as they
are reported based on a misunderstanding. Usually this happens for
documentation problems, where someone has misunderstood what the
documentation says, or hasn't read the documentation
thoroughly enough.

I'd like to propose simply changing the term bogus to not-bug. This
would more politely and clearly indicate the nature of the way the bug 
is
being closed, in addition to the comment that one ordinarily leaves.

Those I've spoken to in php.doc agree. Any objections?

Thank you,
Justin Martin

   
   
   I'm +1 on this.  It's time for a new, more collaborative approach.
  
  Sure, I'll +1 on this. The bogus implies RTFM, bitch, which isn't
  professional at all :-)
  
 
 
 I've felt this way for a long time. Big +1 on changing this.
 
 Cheers,
 --Matthew
 
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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-24 Thread Christopher Jones



On 01/24/2012 03:21 PM, Charlie Somerville wrote:

It'd also be nice to see a more receptive approach to bug
reports. It's concerning that so many legitimate bug reports get
labelled as bogus for whatever reason.


To be 100% clear, this is just a proposed wording change.  The bugs
you mention would now be marked not a bug for exactly the same
reasons they currently get marked bogus.

Chris

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Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-24 Thread Ferenc Kovacs
On Wed, Jan 25, 2012 at 12:11 AM, Justin Martin frozenf...@php.net wrote:

 Hello,

 With some frequency, I find bugs which are not bogus, so much as they
 are reported based on a misunderstanding. Usually this happens for
 documentation problems, where someone has misunderstood what the
 documentation says, or hasn't read the documentation thoroughly enough.

 I'd like to propose simply changing the term bogus to not-bug. This
 would more politely and clearly indicate the nature of the way the bug is
 being closed, in addition to the comment that one ordinarily leaves.

 Those I've spoken to in php.doc agree. Any objections?

 Thank you,
 Justin Martin



+1 on this.
some other alternatives which was proposed in the past:
- Not a bug, proposed by Philip and others
- NFF/No Fault Found, proposed by RQuadling

honorable mentions:
- pebkac, doofus, and 'not our problem' from yawk
- SEP (Someone else's problem) from cjones

-- 
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@Tyr43l - http://tyrael.hu


Re: [PHP-DEV] Change bug tracker bogus to not-bug?

2012-01-24 Thread Rasmus Lerdorf
On Jan 24, 2012, at 3:47 PM, Ferenc Kovacs tyr...@gmail.com wrote:

 On Wed, Jan 25, 2012 at 12:11 AM, Justin Martin frozenf...@php.net wrote:
 
 Hello,
 
 With some frequency, I find bugs which are not bogus, so much as they
 are reported based on a misunderstanding. Usually this happens for
 documentation problems, where someone has misunderstood what the
 documentation says, or hasn't read the documentation thoroughly enough.
 
 I'd like to propose simply changing the term bogus to not-bug. This
 would more politely and clearly indicate the nature of the way the bug is
 being closed, in addition to the comment that one ordinarily leaves.
 
 Those I've spoken to in php.doc agree. Any objections?
 
 Thank you,
 Justin Martin
 
 
 
 +1 on this.
 some other alternatives which was proposed in the past:
 - Not a bug, proposed by Philip and others
 - NFF/No Fault Found, proposed by RQuadling
 
 honorable mentions:
 - pebkac, doofus, and 'not our problem' from yawk
 - SEP (Someone else's problem) from cjones
 

583: CNR (Could Not Reproduce)

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