[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
** Tags added: cscc -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
@kaihenfeng: I have been running linux-image-unsigned-4.15.0-38-generic from the main repository since your comment, and haven't experienced this error anymore! -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Does this issue still happen on latest Bionic kernel? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
My HP Intel laptop drops all USB ports when I use the Bluetooth Internet connection for 30 minutes or so after a wake. I notice that the laptop also seems to be using power whilst suspended sometimes and Hibernate doesn't work. I'm running 18.04 Ubuntu Mate. rmmod and modprobe didn't revive anything on the usual modules but some self reference so cannot easily be removed. Here is dmesg immediately after the bluetooth connection is lost: [39669.384218] ata2.00: configured for UDMA/133 [39669.466221] IPv6: ADDRCONF(NETDEV_UP): eno1: link is not ready [39669.490467] r8169 :03:00.0 eno1: link down [39669.490580] IPv6: ADDRCONF(NETDEV_UP): eno1: link is not ready [39669.491931] IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready [39669.609788] IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready [39669.677970] IPv6: ADDRCONF(NETDEV_UP): wlo1: link is not ready [39795.587223] xhci_hcd :00:14.0: Root hub is not suspended [39798.567935] xhci_hcd :00:14.0: xHC is not running. [39798.644797] Bluetooth: hci0: ACL packet for unknown connection handle 256 [39801.599009] xhci_hcd :00:14.0: xHC is not running. [39930.151365] xhci_hcd :00:14.0: Root hub is not suspended [39951.299946] xhci_hcd :00:14.0: Root hub is not suspended [39954.175628] xhci_hcd :00:14.0: Root hub is not suspended [39964.351385] xhci_hcd :00:14.0: Root hub is not suspended [39969.676926] xhci_hcd :00:14.0: Root hub is not suspended [39997.547921] xhci_hcd :00:14.0: Root hub is not suspended [40007.545234] xhci_hcd :00:14.0: Root hub is not suspended [40578.991313] xhci_hcd :00:14.0: Root hub is not suspended [40916.053930] xhci_hcd :00:14.0: xHC is not running. [40916.065492] xhci_hcd :00:14.0: xHCI host controller not responding, assume dead [40916.065504] xhci_hcd :00:14.0: HC died; cleaning up [40918.489785] usb 1-4: USB disconnect, device number 3 [40918.490068] usb 1-7: USB disconnect, device number 4 lspci 00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers (rev 07) 00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06) 00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 07) 00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31) 00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31) 00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31) 00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] (rev 31) 00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #5 (rev f1) 00:1c.5 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #6 (rev f1) 00:1c.6 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #7 (rev f1) 00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31) 00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31) 00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31) 00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31) 01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01) 02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 61) 03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15) uname -a Linux quad 4.15.0-29-generic #31-Ubuntu SMP Tue Jul 17 15:39:52 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
For those who see "xhci_hcd :00:14.0: xHCI host controller not responding, assume dead" in the dmesg, please subscribe to LP: #1763594. I am building a test kernel for that bug. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Kernel 4.15 Linux Mint 19 / Ubuntu 18.04 ThinkPad 460p I locked my laptop, after a while, I unlocked it. USB dead. [0.00] Linux version 4.15.0-23-generic (buildd@lgw01-amd64-055) (gcc version 7.3.0 (Ubuntu 7.3.0-16ubuntu3)) #25-Ubuntu SMP Wed May 23 18:02:16 UTC 2018 (Ubuntu 4.15.0-23.25-generic 4.15.18) [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic root=UUID=e0c22f5c-524e-413d-a972-b04e72fcc526 ro quiet splash nopti vt.handoff=1 [0.00] KERNEL supported cpus: [0.00] Intel GenuineIntel [0.00] AMD AuthenticAMD [0.00] Centaur CentaurHauls [0.00] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' [0.00] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' [0.00] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' [0.00] x86/fpu: Supporting XSAVE feature 0x008: 'MPX bounds registers' [0.00] x86/fpu: Supporting XSAVE feature 0x010: 'MPX CSR' [0.00] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 [0.00] x86/fpu: xstate_offset[3]: 832, xstate_sizes[3]: 64 [0.00] x86/fpu: xstate_offset[4]: 896, xstate_sizes[4]: 64 [0.00] x86/fpu: Enabled xstate features 0x1f, context size is 960 bytes, using 'compacted' format. [0.00] e820: BIOS-provided physical RAM map: [0.00] BIOS-e820: [mem 0x-0x00057fff] usable [0.00] BIOS-e820: [mem 0x00058000-0x00058fff] reserved [0.00] BIOS-e820: [mem 0x00059000-0x0009cfff] usable [0.00] BIOS-e820: [mem 0x0009d000-0x000f] reserved [0.00] BIOS-e820: [mem 0x0010-0xa33fbfff] usable [0.00] BIOS-e820: [mem 0xa33fc000-0xa33fcfff] ACPI NVS [0.00] BIOS-e820: [mem 0xa33fd000-0xa3446fff] reserved [0.00] BIOS-e820: [mem 0xa3447000-0xad61bfff] usable [0.00] BIOS-e820: [mem 0xad61c000-0xad66bfff] type 20 [0.00] BIOS-e820: [mem 0xad66c000-0xafeadfff] reserved [0.00] BIOS-e820: [mem 0xafeae000-0xaffadfff] ACPI NVS [0.00] BIOS-e820: [mem 0xaffae000-0xafffdfff] ACPI data [0.00] BIOS-e820: [mem 0xafffe000-0xafffefff] usable [0.00] BIOS-e820: [mem 0xa000-0xb7ff] reserved [0.00] BIOS-e820: [mem 0xb860-0xbc7f] reserved [0.00] BIOS-e820: [mem 0xf80fa000-0xf80fafff] reserved [0.00] BIOS-e820: [mem 0xf80fd000-0xf80fdfff] reserved [0.00] BIOS-e820: [mem 0xfe00-0xfe010fff] reserved [0.00] BIOS-e820: [mem 0x0001-0x0008417f] usable [0.00] NX (Execute Disable) protection: active [0.00] efi: EFI v2.40 by Lenovo [0.00] efi: SMBIOS=0xaef68000 ACPI=0xafffd000 ACPI 2.0=0xafffd014 ESRT=0xaeddd000 [0.00] secureboot: Secure boot could not be determined (mode 0) [0.00] random: fast init done [0.00] SMBIOS 2.8 present. [0.00] DMI: LENOVO 20FXS05500/20FXS05500, BIOS R07ET84W (2.24 ) 06/05/2018 [0.00] e820: update [mem 0x-0x0fff] usable ==> reserved [0.00] e820: remove [mem 0x000a-0x000f] usable [0.00] e820: last_pfn = 0x841800 max_arch_pfn = 0x4 [0.00] MTRR default type: write-back [0.00] MTRR fixed ranges enabled: [0.00] 0-9 write-back [0.00] A-B uncachable [0.00] C-F write-protect [0.00] MTRR variable ranges enabled: [0.00] 0 base 00C000 mask 7FC000 uncachable [0.00] 1 base 00BC00 mask 7FFC00 uncachable [0.00] 2 base 00BA00 mask 7FFE00 uncachable [0.00] 3 disabled [0.00] 4 disabled [0.00] 5 disabled [0.00] 6 disabled [0.00] 7 disabled [0.00] 8 disabled [0.00] 9 disabled [0.00] x86/PAT: Configuration [0-7]: WB WC UC- UC WB WP UC- WT [0.00] e820: last_pfn = 0xa max_arch_pfn = 0x4 [0.00] esrt: Reserving ESRT space from 0xaeddd000 to 0xaeddd088. [0.00] Scanning 1 areas for low memory corruption [0.00] Base memory trampoline at [(ptrval)] 97000 size 24576 [0.00] Kernel/User page tables isolation: disabled on command line. [0.00] Using GB pages for direct mapping [0.00] BRK [0x3d093f000, 0x3d093] PGTABLE [0.00] BRK [0x3d094, 0x3d0940fff] PGTABLE [0.00] BRK [0x3d0941000, 0x3d0941fff] PGTABLE [0.00] BRK [0x3d0942000, 0x3d0942fff] PGTABLE [0.00] BRK [0x3d0943000, 0x3d0943fff] PGTABLE [0.00] BRK [0x3d0944000, 0x3d0944fff] PGTABLE [0.00] BRK [0x3d0945000, 0x3d0945fff] PGTABLE [
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
There are a few variations on the "USB stops working after a while" bug(s), I have come across one on a (newly bought) desktop machine that tells me "xHCI host controller not responding, assume dead". The only fix I found is turning of autosuspend for USB completely. While searching I found this message on the kernel usb mailinglist: https://www.spinics.net/lists/linux-usb/msg168676.html, though my bug might not actually be related to this one, I thought I'd point to the patch since it might be the fix for this issue as well. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Hmm, that's outright annoying. Do you resume from hibernate or from suspend? I can only think of 2 other options to try: - upgrade to a newer kernel (or even try downgrading - see what that does): http://kernel.ubuntu.com/~kernel-ppa/mainline/ - use software suspend (uswsusp package). Configuring can be a bit tricky though, as the system suspend/hibernate commands are not automatically adjusted, so invoke hibernate manually by s2disk . -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Happened again :( When this happens: [10006.322991] ACPI: Waking up from system sleep state S3 [10006.433962] ACPI: EC: event unblocked [10006.441688] ACPI: button: The lid device is not compliant to SW_LID. [10006.670082] usb 1-6: reset full-speed USB device number 3 using xhci_hcd [10006.946396] usb 1-5: reset high-speed USB device number 2 using xhci_hcd [10007.222532] usb 1-7: reset full-speed USB device number 4 using xhci_hcd [10007.830663] [drm] RC6 on ??? [10011.663755] ideapad_laptop: Unknown event: 10 >>> [10012.502311] usb 1-7: device descriptor read/64, error -110 ??? [10016.568097] OOM killer enabled. [10016.568098] Restarting tasks ... done. [10016.625870] PM: suspend exit [10016.636823] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready >>> [10016.885790] usb 1-7: USB disconnect, device number 4 [10017.400431] ath10k_pci :3a:00.0: Unknown eventid: 118809 [10017.403476] ath10k_pci :3a:00.0: Unknown eventid: 90118 [10017.419240] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [10017.485763] IPv6: ADDRCONF(NETDEV_UP): wlp58s0: link is not ready [10026.334678] xhci_hcd :00:14.0: Secondary root hub is not suspended [10026.402269] xhci_hcd :00:14.0: Root hub is not suspended ➜ ~ cat /proc/cmdline BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=69ba76e3-5381-4011-99c1-195ad0e6d288 ro quiet splash pci=nomsi iommu=soft intel_iommu=off vt.handoff=1 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
@s-breedveld thanks. I'm absolutely sure as: ➜ ~ cat /proc/cmdline BOOT_IMAGE=/boot/vmlinuz-4.15.0-22-generic root=UUID=69ba76e3-5381-4011-99c1-195ad0e6d288 ro quiet splash pci=nomsi iommu=soft vt.handoff=1 I'll try intel_iommu=off. As I said, Intel i5-8250U. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
@vshymanskyi: did you fully restart after adding these options to GRUB? I.e. not boot, add to GRUB, hibernate, boot again and resume. The system really needs to boot with these options prior to the first hibernate. Another option you can try: intel_iommu=off (or perhaps amd_iommu=off, depending on your chipset). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
OK, still saw it at least once after applying 'pci=nomsi iommu=soft'. But in general, it is much much better ;) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Lenovo IdeaPad 720s (i5-8250U), the same issue. On resume, I get: [ 213.347656] usb 1-7: device descriptor read/64, error -110 ➜ ~ lsusb -t /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M |__ Port 2: Dev 2, If 0, Class=Mass Storage, Driver=usb-storage, 5000M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/12p, 480M |__ Port 5: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M |__ Port 5: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M |__ Port 6: Dev 3, If 0, Class=Vendor Specific Class, Driver=, 12M |__ Port 7: Dev 5, If 0, Class=Wireless, Driver=btusb, 12M |__ Port 7: Dev 5, If 1, Class=Wireless, Driver=btusb, 12M This way, i was getting my BT adapter disconnected. But also I was experiencing a USB3 flash drive reconnecting unexpectedly during normal operation (no sleep/resume). 'pci=nomsi iommu=soft' helped, at least for now. ➜ ~ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description:Ubuntu 18.04 LTS Release:18.04 Codename: bionic ➜ ~ uname -a Linux vshymanskyy-720S 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76,
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
@info-erikkallen : did you try the solution proposed in post #26 ? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Upgrading to 18.04 seems has made this bug appear for me. I have tried updating to the latest kernel but that did not help. $ uname -a Linux erikkallen-laptop 4.17.0-041700rc4-generic #201805070430 SMP Mon May 7 04:31:46 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux $ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description:Ubuntu 18.04 LTS Release:18.04 Codename: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Just upgrading to 18.04 seems to fix the problem for me ! $ uname -a Linux tignasse 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux $ lsb_release -a LSB Version: core-9.20170808ubuntu1-noarch:printing-9.20170808ubuntu1-noarch:security-9.20170808ubuntu1-noarch Distributor ID: Ubuntu Description:Ubuntu 18.04 LTS Release:18.04 Codename: bionic -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
The workaround in comment #26 works for me on a Lenovo Yoga 720-15 running kernel 4.17.0-041700rc3-generic. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Hello, I have the same issue with my laptop (very annoying). I will try to upgrade to 18.04, see if it fixes, and, if not, try on s-breedveld solution. $ sudo lshw [sudo] Mot de passe de alex : Désolé, essayez de nouveau. [sudo] Mot de passe de alex : tignasse description: Ordinateur portable produit: Skylake Platform (System SKUNumber) fabriquant: Intel Corporation version: 0.1 numéro de série: System Serial Number bits: 64 bits fonctionnalités: smbios-3.0 dmi-3.0 smp vsyscall32 configuration: boot=normal chassis=laptop family=Skylake System sku=System SKUNumber uuid=00020003-0004-0005-0006-000700080009 *-core description: Carte mère produit: WhiteTip Mountain1 Fab2 fabriquant: Topstar identifiant matériel: 0 version: RVP7 numéro de série: 1 emplacement: Part Component *-firmware description: BIOS fabriquant: American Megatrends Inc. identifiant matériel: 0 version: 5.11 date: 11/06/2015 taille: 64KiB capacité: 6080KiB fonctionnalités: pci upgrade shadowing cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification uefi *-cache:0 description: L1 cache identifiant matériel: 3d emplacement: L1 Cache taille: 64KiB capacité: 64KiB fonctionnalités: synchronous internal write-back data configuration: level=1 *-cache:1 description: L1 cache identifiant matériel: 3e emplacement: L1 Cache taille: 64KiB capacité: 64KiB fonctionnalités: synchronous internal write-back instruction configuration: level=1 *-cache:2 description: L2 cache identifiant matériel: 3f emplacement: L2 Cache taille: 512KiB capacité: 512KiB fonctionnalités: synchronous internal write-back unified configuration: level=2 *-cache:3 description: L3 cache identifiant matériel: 40 emplacement: L3 Cache taille: 4MiB capacité: 4MiB fonctionnalités: synchronous internal write-back unified configuration: level=3 *-cpu description: CPU produit: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz fabriquant: Intel Corp. identifiant matériel: 41 information bus: cpu@0 version: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz numéro de série: To Be Filled By O.E.M. emplacement: U3E1 taille: 730MHz capacité: 4005MHz bits: 64 bits horloge: 100MHz fonctionnalités: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf tsc_known_freq pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti retpoline intel_pt rsb_ctxsw spec_ctrl tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp cpufreq configuration: cores=2 enabledcores=2 threads=4 *-memory description: Mémoire Système identifiant matériel: 42 emplacement: Carte mère taille: 16GiB *-bank:0 description: SODIMM DDR3 Synchrone 1600 MHz (0,6 ns) produit: CT204864BF160B.M16 fabriquant: Conexant (Rockwell) identifiant matériel: 0 numéro de série: 22102813 emplacement: ChannelA-DIMM0 taille: 16GiB bits: 64 bits horloge: 1600MHz (0.6ns) *-bank:1 description: Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2016-09-03 00:48+Last-Translator: Lyonel Vincent Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2017-10-12 17:02+X-Generator: Launchpad (build 18474)Project-Id-Version: @(#) $Id$Report-Msgid-Bugs-To: PO-Revision-Date: 2016-09-03 00:48+Last-Translator: Lyonel Vincent Language-Team: MIME-Version: 1.0Content-Type: text/plain; charset=UTF-8Content-Transfer-Encoding: 8bitX-Launchpad-Export-Date: 2017-10-12 17:02+X-Generator: Launchpad (build 18474) [vide] identifiant matériel: 1 emplacement: ChannelB-DIMM0 *-pci
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
dell latitude 7380, having the same issue, I will try the workaround from comment #26 ~ $ uname -a Linux maul 4.15.0-15-generic #16-Ubuntu SMP Wed Apr 4 13:58:14 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux ~ $ lsb_release -a LSB Version:core-9.20170808ubuntu1-noarch:security-9.20170808ubuntu1-noarch Distributor ID: Ubuntu Description:Ubuntu Bionic Beaver (development branch) Release:18.04 Codename: bionic [170301.135847] ACPI: Waking up from system sleep state S3 [170301.907173] ACPI: EC: event unblocked [170301.929222] usb usb1: root hub lost power or was reset [170301.929225] usb usb2: root hub lost power or was reset [170302.273594] usb 1-5: reset high-speed USB device number 2 using xhci_hcd [170302.449792] restoring control ----0101/10/5 [170302.449795] restoring control ----0101/12/11 [170303.165975] [drm] RC6 on [170304.839647] xhci_hcd :00:14.0: Cannot set link state. [170304.839723] usb usb2-port2: cannot disable (err = -32) ... [170304.844725] OOM killer enabled. [170304.844725] Restarting tasks ... [170304.848669] usb 2-2: USB disconnect, device number 9 ... [170307.034795] xhci_hcd :00:14.0: xHCI host controller not responding, assume dead [170307.034810] xhci_hcd :00:14.0: HC died; cleaning up [170307.034880] usb 1-5: USB disconnect, device number 2 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
FWIW With a Dell XPS 9360 and Kubuntu 17.10, same issue on the latest kernel and many previous: uname -a Linux mulhollandd-XPS-13-9360 4.16.2-041602-generic #201804121130 SMP Thu Apr 12 11:32:17 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux lsb _release -a No LSB modules are available. Distributor ID: Ubuntu Description:Ubuntu 17.10 Release:17.10 Codename: artful I will test the solution mentioned by @s-breedveld of applying: "pci=nomsi iommu=soft" and report if this helps. In my case this is a bluetooth mouse which disappears after suspend. A dmesg output indicates: [ 3380.759427] xhci_hcd :00:14.0: xHC is not running. [ 3380.774604] xhci_hcd :00:14.0: xHCI host controller not responding, assume dead [ 3380.774627] xhci_hcd :00:14.0: HC died; cleaning up [ 3380.775306] usb 2-1: USB disconnect, device number 2 [ 3381.059095] usb 1-1: USB disconnect, device number 2 [ 3381.059098] usb 1-1.2: USB disconnect, device number 4 [ 3381.059408] usb 1-3: USB disconnect, device number 3 [ 3381.059735] usb 1-5: USB disconnect, device number 5 A power-down is usually required to fix this, a reboot does bring the device back to life. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
I can finally report a working solution for me. Ubuntu 18.04 alpha kernel 4.15.0-13-generic Add these options to the GRUB command line: pci=nomsi iommu=soft USB works like a charm after resume :) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
I am having the same problem, but only after resume from suspend or hibernate. I first thought it was a bluetooth problem, as my bluetooth mouse stops working after a minute or so after resume. However, both the bluetooth adapter is gone (bluetoothctl says "No Default controller"), but also ordinary USB mice will not work. It seems that HCI dies, and the kernel decides to remove everything else as well. Touchpad works however. I am running 18.04 alpha with 4.16rc3 (4.16.0-041600rc3-generic) mainline kernel. Hardware: Lenovo Thinkpad E580. Full syslog output. BTW: "MX Anywhere 2" is a BT mouse, not a keyboard. Not sure why it is registered as such. Feb 28 14:18:00 miCycle bluetoothd[1040]: Unable to register org.bluez.Battery1 interface for /org/bluez/hci0/dev_E8_02_AE_59_01_F8 Feb 28 14:18:01 miCycle kernel: [13423.017919] input: MX Anywhere 2 as /devices/virtual/misc/uhid/0005:046D:B018.0002/input/input19 Feb 28 14:18:01 miCycle kernel: [13423.018374] hid-generic 0005:046D:B018.0002: input,hidraw0: BLUETOOTH HID v0.09 Keyboard [MX Anywhere 2] on A0:D3:7A:E0:62:A2 Feb 28 14:18:01 miCycle upowerd[1731]: unhandled action 'bind' on /sys/devices/virtual/misc/uhid/0005:046D:B018.0002 Feb 28 14:18:15 miCycle blueman-mechanism: Exiting Feb 28 14:18:42 miCycle kernel: [13464.682662] xhci_hcd :00:14.0: xHC is not running. Feb 28 14:18:42 miCycle kernel: [13464.724396] xhci_hcd :00:14.0: xHCI host controller not responding, assume dead Feb 28 14:18:42 miCycle kernel: [13464.724414] xhci_hcd :00:14.0: HC died; cleaning up Feb 28 14:18:42 miCycle kernel: [13464.746152] usb 1-5: USB disconnect, device number 4 Feb 28 14:18:42 miCycle kernel: [13464.801790] usb 1-6: USB disconnect, device number 3 Feb 28 14:18:42 miCycle systemd[1]: bluetooth.target: Unit not needed anymore. Stopping. Feb 28 14:18:42 miCycle systemd[1]: Stopped target Bluetooth. Feb 28 14:18:42 miCycle upowerd[1731]: unhandled action 'unbind' on /sys/devices/pci:00/:00:14.0/usb1/1-5/1-5:1.1 Feb 28 14:18:42 miCycle upowerd[1731]: unhandled action 'unbind' on /sys/devices/pci:00/:00:14.0/usb1/1-5/1-5:1.0 Feb 28 14:18:42 miCycle upowerd[1731]: unhandled action 'unbind' on /sys/devices/pci:00/:00:14.0/usb1/1-6/1-6:1.1 Feb 28 14:18:42 miCycle upowerd[1731]: unhandled action 'unbind' on /sys/devices/pci:00/:00:14.0/usb1/1-6/1-6:1.0 Feb 28 14:18:42 miCycle upowerd[1731]: unhandled action 'unbind' on /sys/devices/pci:00/:00:14.0/usb1/1-5 Feb 28 14:18:42 miCycle upowerd[1731]: unhandled action 'unbind' on /sys/devices/pci:00/:00:14.0/usb1/1-6 Feb 28 14:18:42 miCycle acpid: input device has been disconnected, fd 19 Feb 28 14:18:42 miCycle bluetoothd[1040]: Endpoint unregistered: sender=:1.52 path=/MediaEndpoint/A2DPSource Feb 28 14:18:42 miCycle bluetoothd[1040]: Endpoint unregistered: sender=:1.52 path=/MediaEndpoint/A2DPSink Feb 28 14:18:42 miCycle upowerd[1731]: unhandled action 'unbind' on /sys/devices/virtual/misc/uhid/0005:046D:B018.0002 Feb 28 14:18:42 miCycle NetworkManager[879]: [1519823922.9176] bluez5: NAP: removed interface A0:D3:7A:E0:62:A2 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
I'm having this issue on kernel 4.11.1. [48112.422418] [ cut here ] [48112.422441] WARNING: CPU: 0 PID: 14420 at drivers/usb/host/xhci-ring.c:1390 handle_cmd_completion+0xb17/0xc00 [xhci_hcd] [48112.422446] Modules linked in: xt_hashlimit ip6_udp_tunnel udp_tunnel rfcomm pl2303 hid_lenovo bnep cdc_mbim cdc_ncm qcserial cdc_wdm usb_wwan usbnet usbserial mii uvcvideo videobuf2_vmalloc videobuf2_memops [48112.422480] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48112.422481] videobuf2_v4l2 videobuf2_core cdc_acm videodev btusb btintel usbhid bluetooth af_packet nf_conntrack_ipv4 nf_defrag_ipv4 iptable_filter xt_hl nf_conntrack_ipv6 nf_defrag_ipv6 xt_multiport 8021q xt_conntrack nf_conntrack ip6table_filter ip6_tables algif_skcipher joydev mousedev snd_hda_codec_realtek snd_hda_codec_generic arc4 iwlmvm mac80211 rtsx_pci_sdmmc mmc_core intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm iwlwifi snd_hda_intel ahci irqbypass snd_hda_codec crc32_pclmul snd_hwdep xhci_pci xhci_hcd libahci crc32c_intel snd_hda_core mei_me cfg80211 usbcore snd_pcm rtsx_pci ie31200_edac input_leds mfd_core e1000e libata usb_common mei snd_timer psmouse edac_core intel_pch_thermal thinkpad_acpi snd soundcore led_class rfkill tpm_tis tpm_tis_core evdev [48112.422556] tpm sch_fq_codel [48112.422565] CPU: 0 PID: 14420 Comm: kworker/0:7 Tainted: PW O 4.11.1-gentoo #1 [48112.422567] Hardware name: LENOVO 20ENCTO1WW/20ENCTO1WW, BIOS N1EET65W (1.38 ) 02/09/2017 [48112.422577] Workqueue: events xhci_handle_command_timeout [xhci_hcd] [48112.422580] Call Trace: [48112.422583] [48112.422589] ? dump_stack+0x46/0x5e [48112.422595] ? __warn+0xb9/0xe0 [48112.422603] ? handle_cmd_completion+0xb17/0xc00 [xhci_hcd] [48112.422609] ? try_to_wake_up+0x22e/0x390 [48112.422617] ? xhci_irq+0x38f/0x1460 [xhci_hcd] [48112.422624] ? run_timer_softirq.part.2+0x4c/0xa0 [48112.422629] ? expire_timers+0x6e/0xe0 [48112.422634] ? __handle_irq_event_percpu+0x36/0x190 [48112.422637] ? handle_irq_event_percpu+0x1b/0x50 [48112.422640] ? handle_irq_event+0x22/0x40 [48112.422644] ? handle_edge_irq+0x65/0x120 [48112.422649] ? handle_irq+0x11/0x20 [48112.422653] ? do_IRQ+0x3c/0xc0 [48112.422658] ? common_interrupt+0x7f/0x7f [48112.422660] [48112.422664] ? _raw_spin_unlock_irqrestore+0x5/0x10 [48112.422671] ? xhci_handle_command_timeout+0xf4/0x1b0 [xhci_hcd] [48112.422684] ? process_one_work+0x1d9/0x450 [48112.422689] ? worker_thread+0x42/0x4b0 [48112.422695] ? process_one_work+0x450/0x450 [48112.422698] ? kthread+0x112/0x130 [48112.422702] ? kthread_create_on_node+0x40/0x40 [48112.422705] ? ret_from_fork+0x23/0x30 [48112.422709] ---[ end trace eb9505885b6e349e ]--- [48113.446247] xhci_hcd :00:14.0: xHCI host not responding to stop endpoint command. [48113.446250] xhci_hcd :00:14.0: Assuming host is dying, halting host. [48113.446348] xhci_hcd :00:14.0: HC died; cleaning up -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Latest mainline kernel has several xhci race condition fix. Can you try it? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
This issue still exists on: iMac 27" late 2015 Ubuntu 14.04 both with Kernel: 3.19.0-80 and 4.4.0-62 It only happends when I a Saleae USB 3.0 Logic analyzer is plugged into the machine. (This is the only USB 3.0 device attached to the system) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
I also have this issue on my Asus M5A99X EVO motherboard with a AMD FX-4100 CPU; Ubuntu 16.10 and kernel version 4.8.0-46-generic. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
This issue still exists on Laptop: Macbook Pro 11,1 (2014 13" model) Ubuntu: Yakkety (16.10) Kernel: Linux version 4.8.0-41-generic (buildd@lgw01-18) -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
In my case there are no drives involved, just a hub with a camera. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Does this bug happen for people after a USB drive has spun down and the computer tries to access it? My USB freezing issue goes away if I disable UAS for a particular drive. It works fine with UAS until it spins down but the USB subsystem freezes when it tries to spin it up, requiring me to reboot the PC and power cycle the drive. To disable UAS for the drive, first find its identifier with the lsbusb command. For example mine looks like this, ie with identifier 1058:1230: Bus 002 Device 003: ID 1058:1230 Western Digital Technologies, Inc. My Book Add a file like /etc/modprobe.d/usb_storage.conf with the contents and the appropriate identifier: options usb_storage quirks=1058:1230:u and run "sudo update-initramfs -u -k all" and reboot. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list:
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Following-up on #16: Obviously, this is _not_ the solution for everyone, but for my work computer, system stability is far more important that USB3. I disabled xhci in UEFI (so ehci is used instead) and have not had any more non-responsive USB ports in close to two weeks. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Chris Halse Rogers: This issue still exists in Wily (as of Nov 18, 2015 with kernel 4.2.0-18-generic. Kernel log: http://paste.ubuntu.com/13335527/ Note: I've stripped out UFW lines that are cumbersome to read past. Line 1109 marks the time that I had to hard reset my computer because every USB port was dead (re-plugging did not help). -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Hi Folks, I have the same problem and I'm on nc4400 with USB2 only. Anyone know latest stable kernel? $ uname -a Linux HP 3.13.0-65-generic #106-Ubuntu SMP Fri Oct 2 22:12:08 UTC 2015 i686 i686 i686 GNU/Linux $ dmesg | grep usb | grep USB [57876.412150] usb 3-2: new full-speed USB device number 91 using uhci_hcd [57876.592397] usb 3-2: New USB device found, idVendor=1ec4, idProduct=8004 [57876.592407] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [57876.916335] usb 3-2: USB disconnect, device number 91 [57878.944147] usb 3-2: new full-speed USB device number 92 using uhci_hcd [57879.124356] usb 3-2: New USB device found, idVendor=1ec4, idProduct=8004 [57879.124366] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [57879.396302] usb 3-2: USB disconnect, device number 92 [57881.620115] usb 3-2: new full-speed USB device number 93 using uhci_hcd [57881.801383] usb 3-2: New USB device found, idVendor=1ec4, idProduct=8004 [57881.801394] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [57882.124227] usb 3-2: USB disconnect, device number 93 [57884.348170] usb 3-2: new full-speed USB device number 94 using uhci_hcd [57884.528399] usb 3-2: New USB device found, idVendor=1ec4, idProduct=8004 [57884.528410] usb 3-2: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [57884.852319] usb 3-2: USB disconnect, device number 94 -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
FWIW I can't recall getting this error on the 4.2 kernels currently in Wily. This might be fixed in 15.10. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
I have a similar issue, though I've so far only seen it once. I plugged in two separate HDD's into two separate USB3 ports and neither worked. The syslog is below. Rebooting the system cleared up the issue and they both work ok afterwards. Kernel: 3.13.0-62-generic Linux Mint 17 qiana ASUS P8H61-I Motherboard Oct 7 08:41:01 server kernel: [246482.379384] usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd Oct 7 08:41:01 server kernel: [246482.392411] usb 4-1: Parent hub missing LPM exit latency info. Power management will be impacted. Oct 7 08:41:03 server kernel: [246484.150227] usb 4-1: New USB device found, idVendor=174c, idProduct=5106 Oct 7 08:41:03 server kernel: [246484.150234] usb 4-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1 Oct 7 08:41:03 server kernel: [246484.150237] usb 4-1: Product: AS2105 Oct 7 08:41:03 server kernel: [246484.150240] usb 4-1: Manufacturer: ASMedia Oct 7 08:41:03 server kernel: [246484.150242] usb 4-1: SerialNumber: TF755AY9KZXWGM Oct 7 08:41:03 server kernel: [246484.231617] usb-storage 4-1:1.0: USB Mass Storage device detected Oct 7 08:41:03 server kernel: [246484.231831] scsi6 : usb-storage 4-1:1.0 Oct 7 08:41:03 server kernel: [246484.232051] usbcore: registered new interface driver usb-storage Oct 7 08:41:04 server kernel: [246485.231633] scsi 6:0:0:0: Direct-Access HGST HTS 725050A7E630 GH2Z PQ: 0 ANSI: 0 Oct 7 08:41:04 server kernel: [246485.232021] sd 6:0:0:0: Attached scsi generic sg3 type 0 Oct 7 08:41:04 server kernel: [246485.232283] sd 6:0:0:0: [sdc] 976773168 512-byte logical blocks: (500 GB/465 GiB) Oct 7 08:41:04 server kernel: [246485.232674] sd 6:0:0:0: [sdc] Write Protect is off Oct 7 08:41:04 server kernel: [246485.232678] sd 6:0:0:0: [sdc] Mode Sense: 23 00 00 00 Oct 7 08:41:04 server kernel: [246485.233944] sd 6:0:0:0: [sdc] No Caching mode page found Oct 7 08:41:04 server kernel: [246485.233948] sd 6:0:0:0: [sdc] Assuming drive cache: write through Oct 7 08:41:04 server kernel: [246485.235344] sd 6:0:0:0: [sdc] No Caching mode page found Oct 7 08:41:04 server kernel: [246485.235349] sd 6:0:0:0: [sdc] Assuming drive cache: write through Oct 7 08:41:04 server kernel: [246485.271401] sdc: sdc1 Oct 7 08:41:04 server kernel: [246485.272560] sd 6:0:0:0: [sdc] No Caching mode page found Oct 7 08:41:04 server kernel: [246485.272563] sd 6:0:0:0: [sdc] Assuming drive cache: write through Oct 7 08:41:04 server kernel: [246485.272566] sd 6:0:0:0: [sdc] Attached SCSI disk Oct 7 08:41:11 server kernel: [246492.384511] usb 3-2: new high-speed USB device number 4 using xhci_hcd Oct 7 08:41:27 server kernel: [246497.388741] xhci_hcd :04:00.0: Timeout while waiting for address device command Oct 7 08:41:27 server kernel: [246508.406142] usb 3-2: Device not responding to set address. Oct 7 08:41:27 server kernel: [246508.610298] usb 3-2: device not accepting address 4, error -71 Oct 7 08:41:48 server kernel: [246513.614556] xhci_hcd :04:00.0: Timeout while waiting for a slot Oct 7 08:41:48 server kernel: [246524.820348] [ cut here ] Oct 7 08:41:48 server kernel: [246524.820356] WARNING: CPU: 0 PID: 25 at /build/linux-HLTJOz/linux-3.13.0/kernel/watchdog.c:245 watchdog_overflow_callback+0xac/0xd0() Oct 7 08:41:48 server kernel: [246524.820358] Watchdog detected hard LOCKUP on cpu 0 Oct 7 08:41:48 server kernel: [246524.820359] Modules linked in: usb_storage snd_seq_dummy cuse snd_atiixp_modem snd_via82xx_modem snd_intel8x0m snd_ac97_codec ac97_bus dm_crypt snd_hda_codec_hdmi rfcomm bnep bluetooth eeepc_wmi asus_wmi sparse_keymap snd_hda_codec_via snd_hda_intel snd_usb_audio snd_usbmidi_lib snd_hda_codec snd_hwdep binfmt_misc snd_pcm nfsd auth_rpcgss nfs_acl intel_rapl nfs lockd snd_page_alloc sunrpc fscache x86_pkg_temp_thermal snd_seq_midi intel_powerclamp snd_seq_midi_event snd_rawmidi snd_seq kvm snd_seq_device crc32_pclmul snd_timer serio_raw joydev snd lirc_xbox(OX) lirc_dev(OX) nvidia(POX) lpc_ich drm soundcore mac_hid parport_pc ppdev mei_me mei vhba(OX) shpchp wmi it87 hwmon_vid coretemp lp parport hid_generic usbhid hid psmouse video ahci r8169 libahci mii Oct 7 08:41:48 server kernel: [246524.820408] CPU: 0 PID: 25 Comm: khubd Tainted: P OX 3.13.0-62-generic #102-Ubuntu Oct 7 08:41:48 server kernel: [246524.820409] Hardware name: System manufacturer System Product Name/P8H61-I, BIOS 0605 09/30/2011 Oct 7 08:41:48 server kernel: [246524.820411] f064fb64 c165878f f064fba4 f064fb94 c1056b3e c183e098 Oct 7 08:41:48 server kernel: [246524.820416] f064fbc0 0019 c183e0c0 00f5 c10e845c c10e845c c10e83b0 00c8 Oct 7 08:41:48 server kernel: [246524.820420] f040ec00 f064fbac c1056b93 0009 f064fba4 c183e098 f064fbc0 f064fbc4 Oct 7 08:41:48 server kernel: [246524.820425] Call Trace: Oct 7 08:41:48 server kernel: [246524.820430] [] dump_stack+0x41/0x52 Oct 7 08:41:48
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Getting this on my System76 Galago UltraPro. Looks like the latest incarnation of bug #1254581 which I previously got. ** Also affects: system76 Importance: Undecided Status: New -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: New Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
** Changed in: system76 Status: New => Triaged ** Changed in: system76 Importance: Undecided => High -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in System76: Triaged Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/system76/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Yup. Reproduced on 3.19 final. ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Confirmed Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Chris Halse Rogers, the issue you are reporting is an upstream one. Could you please report this problem to the appropriate mailing list (linux-usb) via https://wiki.ubuntu.com/Bugs/Upstream/kernel ? Please provide a direct URL to your e-mail to the mailing list once you have made it so that it may be tracked via http://vger.kernel.org/vger- lists.html . It can take a day for the new e-mail to show up in the respective archive. Thank you for your understanding. ** Tags added: kernel-bug-exists-upstream-3.19 ** Changed in: linux (Ubuntu) Status: Confirmed = Triaged -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Triaged Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
I have not yet reproduced it with 3.19-rc6, but it generally only happens about once a day, and I'm in Brussels for this week. -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Incomplete Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Chris Halse Rogers, just to clarify, this is or is not reproducible in 3.19-rc6? ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Incomplete Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
From memory it has occurred in all the Vivid kernels; I can't recall whether or not it applied to earlier kernels. I'll test the rc6 kernel, but is there any particular reason to think it got fixed since rc5? -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Confirmed Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
(This means it has occurred at least as far back as the 3.16 kernel) ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Confirmed Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Ah, there we go. Reproduced on: Linux RedTail 3.19.0-031900rc5-generic #201501180935 SMP Sun Jan 18 09:36:49 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux ** Tags added: kernel-bug-exists-upstream ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Confirmed Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Chris Halse Rogers, did this problem not occur in either a prior kernel version or release prior to Vivid? Also, could you please test the latest mainline kernel 3.19-rc6 and advise to the results? ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Incomplete Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.19 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'. Once testing of the upstream kernel is complete, please mark this bug as Confirmed. Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.19-rc5-vivid/ ** Changed in: linux (Ubuntu) Importance: Critical = High ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Incomplete Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to:
[Kernel-packages] [Bug 1413440] Re: USB stops working after a while (xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command)
** Changed in: linux (Ubuntu) Importance: Undecided = Critical -- You received this bug notification because you are a member of Kernel Packages, which is subscribed to linux in Ubuntu. https://bugs.launchpad.net/bugs/1413440 Title: USB stops working after a while (xhci_hcd :00:14.0: Timeout while waiting for setup device command) Status in linux package in Ubuntu: Confirmed Bug description: On my laptop the kernel will sometimes drop the USB hub. After this, the laptop doesn't recognise any device plugged in to the USB ports - plugging and unplugging any device I've tried into any of the USB ports produces no response, not even dmesg entries. Strangely this also applies to bluetooth - it no longer works once USB has dropped (possibly the module is hung of the bus internally). Once this has happened only a reboot fixes it; I've not managed to find any combination of module unload/reload or suspend cycles to reinitialise things correctly. Relevant snippet of dmesg: [48830.625057] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079718] xhci_hcd :00:14.0: Stopped the command ring failed, maybe the host is dead [48838.079742] xhci_hcd :00:14.0: Abort command ring failed [48838.079746] xhci_hcd :00:14.0: HC died; cleaning up [48838.079770] xhci_hcd :00:14.0: Timeout while waiting for setup device command [48838.079806] sched: RT throttling activated [48838.079981] usb 1-1: USB disconnect, device number 16 [48838.079985] usb 1-1.2: USB disconnect, device number 18 [48838.079987] usb 1-1.2.3: USB disconnect, device number 19 [48838.080285] usb 1-1.2.4: USB disconnect, device number 20 [48838.111892] usb 1-1.4: USB disconnect, device number 17 [48838.191292] usb 1-4: USB disconnect, device number 6 [48838.267550] usb 1-10: USB disconnect, device number 8 [48838.282968] usb 2-1: device not accepting address 8, error -62 [48838.282983] usb 2-1: USB disconnect, device number 8 [48838.282986] usb 2-1.2: USB disconnect, device number 9 ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: linux-image-3.18.0-9-generic 3.18.0-9.10 ProcVersionSignature: Ubuntu 3.18.0-9.10-generic 3.18.2 Uname: Linux 3.18.0-9-generic x86_64 ApportVersion: 2.15.1-0ubuntu2 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: chris 4255 F pulseaudio /dev/snd/controlC0: chris 4255 F pulseaudio CRDA: country AU: DFS-UNSET (2402 - 2482 @ 40), (N/A, 20), (N/A) (5170 - 5250 @ 40), (3, 23), (N/A) (5250 - 5330 @ 40), (3, 23), (0 ms), DFS (5735 - 5835 @ 40), (3, 30), (N/A) CurrentDesktop: Unity Date: Thu Jan 22 12:59:27 2015 InstallationDate: Installed on 2013-08-06 (533 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MachineType: System76, Inc. Galago UltraPro ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.18.0-9-generic.efi.signed root=UUID=92c2fa03-f29c-4bcc-87ab-f0fe28c134f2 ro quiet splash vt.handoff=7 init=/lib/systemd/systemd break=mount RelatedPackageVersions: linux-restricted-modules-3.18.0-9-generic N/A linux-backports-modules-3.18.0-9-generic N/A linux-firmware1.141 RfKill: 1: phy0: Wireless LAN Soft blocked: no Hard blocked: no SourcePackage: linux UpgradeStatus: Upgraded to vivid on 2013-08-06 (533 days ago) dmi.bios.date: 07/09/2013 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 4.6.5 dmi.board.asset.tag: Tag 12345 dmi.board.name: Galago UltraPro dmi.board.vendor: System76, Inc. dmi.board.version: galu1 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 9 dmi.chassis.vendor: System76, Inc, dmi.chassis.version: galu1 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd07/09/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnSystem76,Inc.:rnGalagoUltraPro:rvrgalu1:cvnSystem76,Inc,:ct9:cvrgalu1: dmi.product.name: Galago UltraPro dmi.product.version: galu1 dmi.sys.vendor: System76, Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1413440/+subscriptions -- Mailing list: https://launchpad.net/~kernel-packages Post to : kernel-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~kernel-packages More help : https://help.launchpad.net/ListHelp
