Re: [LegacyUG] Master Source List Missing

2007-03-08 Thread Glenn Kinkade

Kay, Cathy, Ron

Thanks for your help.  When this lady went to ViewMaster ListSource and
looked at Show Only she found that the Tagged option was checked.  Since
she had not tagged any sources they all disappeared.  What caused the
problem was also a little out of the ordinary.  She had purchased a new
laptop computer, installed Legacy and restored her Family File.  When she
tried to cite a source she was using the touch pad rather than a mouse and
was accidentally and unknowingly clicking all over the place.  This morning
she vowed never to use that silly touch pad again and went to the local
office supply store and bought a small mouse for her laptop.

Again, thanks for your help.  You were right on!

Glenn Kinkade


On 3/7/07, ronald ferguson [EMAIL PROTECTED] wrote:


Hi, Cathy and Kay,

Whoops - didn't check the cite bit - going to bed now

Ron Ferguson









From: Cathy [EMAIL PROTECTED]
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Master Source List Missing
Date: Thu, 08 Mar 2007 09:48:58 +0900

Hi Ron,
Kay is quite right.

It affects both lists - click Cite Master Source and then tick one of the
boxes and watch your sources disappear.

Cathy

At 09:12 AM 8/03/2007, you wrote:

Kay,

I think you will find that only affects the screen at ViewMaster
ListsSources and not the list obtained when clicking the icon in Family
View and then cite a mater source

Ron Ferguson


Glenn,

Go to View - Master Lists - Source.  On the right-hand side of the menu
is a statement Show Only.  If the person has ticked one of the items
such as verified then only that category will appear when you attempt
to cite a master source.  Sometimes people tick those boxes
inadvertently.

Kay

_











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RE: [LegacyUG] Master Source List Missing

2007-03-08 Thread Sherry/Support
Oh I know only too well how easy it is to tap where you don't want to tap
when you're using a touch pad!

Thanks for using Legacy.

Sherry
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!

When replying to this message, please include all previous correspondence.
Thanks.
   



From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Glenn
Kinkade
Sent: Thursday, March 08, 2007 3:05 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Master Source List Missing


Kay, Cathy, Ron

Thanks for your help.  When this lady went to ViewMaster ListSource and
looked at Show Only she found that the Tagged option was checked.  Since
she had not tagged any sources they all disappeared.  What caused the
problem was also a little out of the ordinary.  She had purchased a new
laptop computer, installed Legacy and restored her Family File.  When she
tried to cite a source she was using the touch pad rather than a mouse and
was accidentally and unknowingly clicking all over the place.  This morning
she vowed never to use that silly touch pad again and went to the local
office supply store and bought a small mouse for her laptop. 

Again, thanks for your help.  You were right on!

Glenn Kinkade
 



Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features 
not found in the Standard Edition. Learn more about these features at 
http://legacyfamilytree.com/DeluxeEdition.asp.

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
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Re: [LegacyUG] Master Source List Missing

2007-03-07 Thread Kay Fordham

Glenn,

Go to View - Master Lists - Source.  On the right-hand side of the menu is a 
statement Show Only.  If the person has ticked one of the items such as 
verified then only that category will appear when you attempt to cite a 
master source.  Sometimes people tick those boxes inadvertently.


Kay

- Original Message - 
From: Glenn Kinkade [EMAIL PROTECTED]

To: LegacyUserGroup@LegacyFamilyTree.com
Sent: Wednesday, March 07, 2007 3:26 PM
Subject: [LegacyUG] Master Source List Missing



I am trying to help a Legacy user in Dallas that has a problem with the
Master Source List.  After opening Legacy if the source icon is selected 
in

the Family View it displays all sources that have been assigned to that
individual.  Both the Edit Detail and Edit Source will display the
source information.; however, if you want to add a new source and you 
click
on Cite a Master Source the Master Source List is blank.  Also, if you 
go

to ViewMaster ListSource the Master Source List is blank.

What do you do to retrieve the missing Master Source List?

Thanks for your help.

Glenn Kinkade






Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features 
not found in the Standard Edition. Learn more about these features at 
http://legacyfamilytree.com/DeluxeEdition.asp.

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
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RE: [LegacyUG] Master Source List Missing

2007-03-07 Thread ronald ferguson


Glen,

Have you suggested trying FileFile MaintenanceMaster Lists Cleanup?

Ron Ferguson


_

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From: Glenn Kinkade [EMAIL PROTECTED]
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: LegacyUserGroup@LegacyFamilyTree.com
Subject: [LegacyUG] Master Source List Missing
Date: Wed, 7 Mar 2007 17:26:36 -0600

I am trying to help a Legacy user in Dallas that has a problem with the
Master Source List.  After opening Legacy if the source icon is selected in
the Family View it displays all sources that have been assigned to that
individual.  Both the Edit Detail and Edit Source will display the
source information.; however, if you want to add a new source and you click
on Cite a Master Source the Master Source List is blank.  Also, if you go
to ViewMaster ListSource the Master Source List is blank.

What do you do to retrieve the missing Master Source List?

Thanks for your help.

Glenn Kinkade


_
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Re: [LegacyUG] Master Source List Missing

2007-03-07 Thread ronald ferguson

Kay,

I think you will find that only affects the screen at ViewMaster 
ListsSources and not the list obtained when clicking the icon in Family 
View and then cite a mater source


Ron Ferguson



_

For Genealogy, Software and Social visit:
http://myweb.tiscali.co.uk/fergys/
*New Blog* - Improve Colour Photos with The GIMP
Includes the family tree for Alan J Grimshaw
http://myweb.tiscali.co.uk/fergys/Grimshaw/
__






From: Kay Fordham [EMAIL PROTECTED]
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Master Source List Missing
Date: Wed, 7 Mar 2007 15:50:49 -0800

Glenn,

Go to View - Master Lists - Source.  On the right-hand side of the menu is 
a statement Show Only.  If the person has ticked one of the items such as 
verified then only that category will appear when you attempt to cite a 
master source.  Sometimes people tick those boxes inadvertently.


Kay

- Original Message - From: Glenn Kinkade [EMAIL PROTECTED]
To: LegacyUserGroup@LegacyFamilyTree.com
Sent: Wednesday, March 07, 2007 3:26 PM
Subject: [LegacyUG] Master Source List Missing



I am trying to help a Legacy user in Dallas that has a problem with the
Master Source List.  After opening Legacy if the source icon is selected 
in

the Family View it displays all sources that have been assigned to that
individual.  Both the Edit Detail and Edit Source will display the
source information.; however, if you want to add a new source and you 
click
on Cite a Master Source the Master Source List is blank.  Also, if you 
go

to ViewMaster ListSource the Master Source List is blank.

What do you do to retrieve the missing Master Source List?

Thanks for your help.

Glenn Kinkade






_
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http://www.msn.txt4content.com/




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not found in the Standard Edition. Learn more about these features at 
http://legacyfamilytree.com/DeluxeEdition.asp.

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

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Re: [LegacyUG] Master Source List Missing

2007-03-07 Thread Kay Fordham

Hi Ron

If I change the show only to verified, click on the icon in Family View, 
and select cite a master source, nothing turns up - because none of my 
master sources are set as verified at the master source level.  I have 
ticked some as verified on the assigned sources menu, but this does not 
place a tick mark in the verified box at the master source level.  Hope this 
makes sense.


Kay

.  - Original Message - 
From: ronald ferguson [EMAIL PROTECTED]

To: LegacyUserGroup@legacyfamilytree.com
Sent: Wednesday, March 07, 2007 4:12 PM
Subject: Re: [LegacyUG] Master Source List Missing



Kay,

I think you will find that only affects the screen at ViewMaster 
ListsSources and not the list obtained when clicking the icon in Family 
View and then cite a mater source


Ron Ferguson



_

For Genealogy, Software and Social visit:
http://myweb.tiscali.co.uk/fergys/
*New Blog* - Improve Colour Photos with The GIMP
Includes the family tree for Alan J Grimshaw
http://myweb.tiscali.co.uk/fergys/Grimshaw/
__






From: Kay Fordham [EMAIL PROTECTED]
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Master Source List Missing
Date: Wed, 7 Mar 2007 15:50:49 -0800

Glenn,

Go to View - Master Lists - Source.  On the right-hand side of the menu is 
a statement Show Only.  If the person has ticked one of the items such 
as verified then only that category will appear when you attempt to cite 
a master source.  Sometimes people tick those boxes inadvertently.


Kay

- Original Message - From: Glenn Kinkade 
[EMAIL PROTECTED]

To: LegacyUserGroup@LegacyFamilyTree.com
Sent: Wednesday, March 07, 2007 3:26 PM
Subject: [LegacyUG] Master Source List Missing



I am trying to help a Legacy user in Dallas that has a problem with the
Master Source List.  After opening Legacy if the source icon is selected 
in

the Family View it displays all sources that have been assigned to that
individual.  Both the Edit Detail and Edit Source will display the
source information.; however, if you want to add a new source and you 
click
on Cite a Master Source the Master Source List is blank.  Also, if you 
go

to ViewMaster ListSource the Master Source List is blank.

What do you do to retrieve the missing Master Source List?

Thanks for your help.

Glenn Kinkade






_
Get Hotmail, News, Sport and Entertainment from MSN on your mobile. 
http://www.msn.txt4content.com/




Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 
features not found in the Standard Edition. Learn more about these 
features at http://legacyfamilytree.com/DeluxeEdition.asp.


Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp


To find past messages, please go to our searchable archives at: 
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For online technical support, please visit 
http://www.LegacyFamilyTree.com/Help.asp


To unsubscribe please visit: 
http://www.LegacyFamilyTree.com/LegacyLists.asp









Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features 
not found in the Standard Edition. Learn more about these features at 
http://legacyfamilytree.com/DeluxeEdition.asp.

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

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Re: [LegacyUG] Master Source List Missing

2007-03-07 Thread ronald ferguson

Hi, Cathy and Kay,

Whoops - didn't check the cite bit - going to bed now

Ron Ferguson



_

For Genealogy, Software and Social visit:
http://myweb.tiscali.co.uk/fergys/
*New Blog* - Improve Colour Photos with The GIMP
Includes the family tree for Alan J Grimshaw
http://myweb.tiscali.co.uk/fergys/Grimshaw/
__






From: Cathy [EMAIL PROTECTED]
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Master Source List Missing
Date: Thu, 08 Mar 2007 09:48:58 +0900

Hi Ron,
Kay is quite right.

It affects both lists - click Cite Master Source and then tick one of the 
boxes and watch your sources disappear.


Cathy

At 09:12 AM 8/03/2007, you wrote:


Kay,

I think you will find that only affects the screen at ViewMaster 
ListsSources and not the list obtained when clicking the icon in Family 
View and then cite a mater source


Ron Ferguson



Glenn,

Go to View - Master Lists - Source.  On the right-hand side of the menu 
is a statement Show Only.  If the person has ticked one of the items 
such as verified then only that category will appear when you attempt 
to cite a master source.  Sometimes people tick those boxes 
inadvertently.


Kay


_
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Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features 
not found in the Standard Edition. Learn more about these features at 
http://legacyfamilytree.com/DeluxeEdition.asp.

Legacy User Group guidelines can be found at: 
http://www.LegacyFamilyTree.com/Etiquette.asp

To find past messages, please go to our searchable archives at: 
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/

For online technical support, please visit 
http://www.LegacyFamilyTree.com/Help.asp

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