Re: [LegacyUG] Missing Media Files
Thank you Cathy. I put all of my media files from Dropbox into one default media folder and now have 51 missing photos/documents, which I will work on. I appreciate the support. Carol From: LegacyUserGroup on behalf of Cathy Pinner Sent: Thursday, February 8, 2018 6:43 PM To: Legacy User Group Subject: Re: [LegacyUG] Missing Media Files Carol, If all the media is in one folder then the option you say has disappeared is actually still there in the Media Relinker. When you say - yes that's the image that was missing - there's two buttons you can click. One is just for that particular image, the second is for that image and any others missing in that folder. Re changing computers. If the path to the media actually reads [Default Media Folder]\ when you look at View - Master Lists - Media Folders then all you need to do to re-attach the media is change Options-Customise 6.2 to the new location. [Default Media Folder]\ is the code introduced in Legacy 8 for the path in Option 6.2 If that isn't what is showing (you can also see this at 6.2 under the "View Current List of Media Folders" button) then you can use Search - Search and Replace on Media folders to replace the path you enter at 6.2 with [Default Media Folder]\ Once that is done, your problems will be over if you only add media to that one folder or sub-folders of it. Cathy > Carol Boswell <mailto:rsca...@hotmail.com> > Friday, 9 February 2018 7:20 AM > > Michelle, > > > I just tried the media relinker on just the J drive, and all but 36 > files were retrieved. The only problem is when I go to another > computer, the flash drive port might not be named J. At the FHL they > will give me many, many drives to search, and I have to delete all but > the drive that my flash drive happens to be inserted into on that > particular computer. > > > It used to be so easy. Once I relinked one photo, Legacy knew the > source for all of the photos. Can that option be restored? I think > it disappeared with version 9. > > > Carol > > > > > *From:* LegacyUserGroup on > behalf of Carol Boswell > *Sent:* Thursday, February 8, 2018 4:09 PM > *To:* Legacy User Group > *Subject:* Re: [LegacyUG] Missing Media Files > > Michelle, > > > Thank you for your quick response. You asked: > > > 1) Did you move the Dropbox folder using the Dropbox tool to move your > folder? > > > /Dropbox has always been in the same location, on my Desktop/Dropbox. > Otherwise, I am not understanding your question./ > > > 2) Did you use the Media Relinker to correct your file paths? > > /Yes, it still says I'm missing 3036 media files./ > / > / > /What is next?/ > / > / > /Carol/ > > > > > ------------ > *From:* LegacyUserGroup on > behalf of Michele Lewis > *Sent:* Thursday, February 8, 2018 3:51 PM > *To:* Mailing List for users of Legacy Family Tree software > *Subject:* Re: [LegacyUG] Missing Media Files > 1) Did you move the Dropbox folder using the Dropbox tool to move your > folder? > > 2) Did you use the Media Relinker to correct your file paths? > > On Feb 8, 2018 5:33 PM, "Carol Boswell" <mailto:rsca...@hotmail.com>> wrote: > Carol Boswell <mailto:rsca...@hotmail.com> > Friday, 9 February 2018 6:32 AM > > Greetings, > > > I have reset my media files under 6.2 prior to updating to the new > Legacy version. My file designations follow this pattern: > > > C:\Users\Carol\Desktop\Dropbox\Legacy Images - and so forth for Docs, > Videos, and Sound files. > > > I also set the path for my flash drive: > > > J:\Legacy Media\ > > > When I test the file paths, Legacy can't find any of my files. This > is extremely frustrating. What am I doing incorrectly? > > > Carol Boswell > -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Missing Media Files
Carol, If all the media is in one folder then the option you say has disappeared is actually still there in the Media Relinker. When you say - yes that's the image that was missing - there's two buttons you can click. One is just for that particular image, the second is for that image and any others missing in that folder. Re changing computers. If the path to the media actually reads [Default Media Folder]\ when you look at View - Master Lists - Media Folders then all you need to do to re-attach the media is change Options-Customise 6.2 to the new location. [Default Media Folder]\ is the code introduced in Legacy 8 for the path in Option 6.2 If that isn't what is showing (you can also see this at 6.2 under the "View Current List of Media Folders" button) then you can use Search - Search and Replace on Media folders to replace the path you enter at 6.2 with [Default Media Folder]\ Once that is done, your problems will be over if you only add media to that one folder or sub-folders of it. Cathy Carol Boswell <mailto:rsca...@hotmail.com> Friday, 9 February 2018 7:20 AM Michelle, I just tried the media relinker on just the J drive, and all but 36 files were retrieved. The only problem is when I go to another computer, the flash drive port might not be named J. At the FHL they will give me many, many drives to search, and I have to delete all but the drive that my flash drive happens to be inserted into on that particular computer. It used to be so easy. Once I relinked one photo, Legacy knew the source for all of the photos. Can that option be restored? I think it disappeared with version 9. Carol *From:* LegacyUserGroup on behalf of Carol Boswell *Sent:* Thursday, February 8, 2018 4:09 PM *To:* Legacy User Group *Subject:* Re: [LegacyUG] Missing Media Files Michelle, Thank you for your quick response. You asked: 1) Did you move the Dropbox folder using the Dropbox tool to move your folder? /Dropbox has always been in the same location, on my Desktop/Dropbox. Otherwise, I am not understanding your question./ 2) Did you use the Media Relinker to correct your file paths? /Yes, it still says I'm missing 3036 media files./ / / /What is next?/ / / /Carol/ *From:* LegacyUserGroup on behalf of Michele Lewis *Sent:* Thursday, February 8, 2018 3:51 PM *To:* Mailing List for users of Legacy Family Tree software *Subject:* Re: [LegacyUG] Missing Media Files 1) Did you move the Dropbox folder using the Dropbox tool to move your folder? 2) Did you use the Media Relinker to correct your file paths? On Feb 8, 2018 5:33 PM, "Carol Boswell" <mailto:rsca...@hotmail.com>> wrote: Carol Boswell <mailto:rsca...@hotmail.com> Friday, 9 February 2018 6:32 AM Greetings, I have reset my media files under 6.2 prior to updating to the new Legacy version. My file designations follow this pattern: C:\Users\Carol\Desktop\Dropbox\Legacy Images - and so forth for Docs, Videos, and Sound files. I also set the path for my flash drive: J:\Legacy Media\ When I test the file paths, Legacy can't find any of my files. This is extremely frustrating. What am I doing incorrectly? Carol Boswell -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Missing Media Files
Michelle, I just tried the media relinker on just the J drive, and all but 36 files were retrieved. The only problem is when I go to another computer, the flash drive port might not be named J. At the FHL they will give me many, many drives to search, and I have to delete all but the drive that my flash drive happens to be inserted into on that particular computer. It used to be so easy. Once I relinked one photo, Legacy knew the source for all of the photos. Can that option be restored? I think it disappeared with version 9. Carol From: LegacyUserGroup on behalf of Carol Boswell Sent: Thursday, February 8, 2018 4:09 PM To: Legacy User Group Subject: Re: [LegacyUG] Missing Media Files Michelle, Thank you for your quick response. You asked: 1) Did you move the Dropbox folder using the Dropbox tool to move your folder? Dropbox has always been in the same location, on my Desktop/Dropbox. Otherwise, I am not understanding your question. 2) Did you use the Media Relinker to correct your file paths? Yes, it still says I'm missing 3036 media files. What is next? Carol From: LegacyUserGroup on behalf of Michele Lewis Sent: Thursday, February 8, 2018 3:51 PM To: Mailing List for users of Legacy Family Tree software Subject: Re: [LegacyUG] Missing Media Files 1) Did you move the Dropbox folder using the Dropbox tool to move your folder? 2) Did you use the Media Relinker to correct your file paths? On Feb 8, 2018 5:33 PM, "Carol Boswell" mailto:rsca...@hotmail.com>> wrote: Greetings, I have reset my media files under 6.2 prior to updating to the new Legacy version. My file designations follow this pattern: C:\Users\Carol\Desktop\Dropbox\Legacy Images - and so forth for Docs, Videos, and Sound files. I also set the path for my flash drive: J:\Legacy Media\ When I test the file paths, Legacy can't find any of my files. This is extremely frustrating. What am I doing incorrectly? Carol Boswell -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Missing Media Files
Michelle, Thank you for your quick response. You asked: 1) Did you move the Dropbox folder using the Dropbox tool to move your folder? Dropbox has always been in the same location, on my Desktop/Dropbox. Otherwise, I am not understanding your question. 2) Did you use the Media Relinker to correct your file paths? Yes, it still says I'm missing 3036 media files. What is next? Carol From: LegacyUserGroup on behalf of Michele Lewis Sent: Thursday, February 8, 2018 3:51 PM To: Mailing List for users of Legacy Family Tree software Subject: Re: [LegacyUG] Missing Media Files 1) Did you move the Dropbox folder using the Dropbox tool to move your folder? 2) Did you use the Media Relinker to correct your file paths? On Feb 8, 2018 5:33 PM, "Carol Boswell" mailto:rsca...@hotmail.com>> wrote: Greetings, I have reset my media files under 6.2 prior to updating to the new Legacy version. My file designations follow this pattern: C:\Users\Carol\Desktop\Dropbox\Legacy Images - and so forth for Docs, Videos, and Sound files. I also set the path for my flash drive: J:\Legacy Media\ When I test the file paths, Legacy can't find any of my files. This is extremely frustrating. What am I doing incorrectly? Carol Boswell -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com<mailto:LegacyUserGroup@legacyusers.com> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Missing Media Files
1) Did you move the Dropbox folder using the Dropbox tool to move your folder? 2) Did you use the Media Relinker to correct your file paths? On Feb 8, 2018 5:33 PM, "Carol Boswell" wrote: > Greetings, > > > I have reset my media files under 6.2 prior to updating to the new Legacy > version. My file designations follow this pattern: > > > C:\Users\Carol\Desktop\Dropbox\Legacy Images - and so forth for Docs, > Videos, and Sound files. > > > I also set the path for my flash drive: > > > J:\Legacy Media\ > > > When I test the file paths, Legacy can't find any of my files. This is > extremely frustrating. What am I doing incorrectly? > > > Carol Boswell > > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > > -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
[LegacyUG] Missing Media Files
Greetings, I have reset my media files under 6.2 prior to updating to the new Legacy version. My file designations follow this pattern: C:\Users\Carol\Desktop\Dropbox\Legacy Images - and so forth for Docs, Videos, and Sound files. I also set the path for my flash drive: J:\Legacy Media\ When I test the file paths, Legacy can't find any of my files. This is extremely frustrating. What am I doing incorrectly? Carol Boswell -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Missing Media Files
Hi Cathy Thank you for that information. At the moment I am still using Legacy 8, but as soon as my problem is resolved I will purchase Legacy 9. I have taken onboard what you and other Legacy users have suggested and now seem to have solved my problem. I clicked on Media Gallery and selected the picture frame below. I then checked how many copies of each family member I had saved and noticed that some of them had up to 10 of the same jpg photo. I removed all but 1 and I am now not receiving the message which told me that I had 16 missing media files. thank you all for your help. Cheers Maria from NZ On 29/04/2017 2:04 PM, Cathy Pinner wrote: Maria, Which version of Legacy are you using? If you go to the location mentioned you may find the relevant button is labelled Test Media Folders. If you click it there's a checkbox to get a list of the media files that can't be found. Then you can find and relink them manually. This is necessary if you have renamed the files outside of Legacy. Otherwise the Media Relinker may help you. However, the problem may be that the combined path and filename are too long. This is likely to occur if you have many levels of sub-folders, especially if you start from ...\Documents\Legacy Family Tree\Meda\ folder as this is already several layers deep unless you have moved your Documents folder out of the User folders. If you do move it, you have to do it properly using the Properties screen for My Documents, Location tab The latest update to Legacy 8 - build 601 and to Legacy 9 include a check for media filenames (path plus the actual name) tat are too long. See File - File Maintenance - Check/Repair. Correct this and after re-linking you may have no further problem. Cathy Maria Fraser wrote: Hi at Legacy Yes I would like to subscribe to this list as at the moment I have an ongoing media problem within Legacy. I hope that someone within the group could help me solve it. My question is: I have been trying to attach family photos to each of the people in my tree. Some have worked successfully, but others have not and I continually receive the message listed below when backing up after each session that I have 10 or more missing media files. I have followed the instructions listed below, but i'm still not able to solve the problem. Is there a webinar that I could watch? Or a step by step way of learning how to in stall these photos. I would be very grateful if someone within the group could help me solve this problem. Cheers Maria --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Missing Media Files
Maria, Which version of Legacy are you using? If you go to the location mentioned you may find the relevant button is labelled Test Media Folders. If you click it there's a checkbox to get a list of the media files that can't be found. Then you can find and relink them manually. This is necessary if you have renamed the files outside of Legacy. Otherwise the Media Relinker may help you. However, the problem may be that the combined path and filename are too long. This is likely to occur if you have many levels of sub-folders, especially if you start from ...\Documents\Legacy Family Tree\Meda\ folder as this is already several layers deep unless you have moved your Documents folder out of the User folders. If you do move it, you have to do it properly using the Properties screen for My Documents, Location tab The latest update to Legacy 8 - build 601 and to Legacy 9 include a check for media filenames (path plus the actual name) tat are too long. See File - File Maintenance - Check/Repair. Correct this and after re-linking you may have no further problem. Cathy Maria Fraser wrote: Hi at Legacy Yes I would like to subscribe to this list as at the moment I have an ongoing media problem within Legacy. I hope that someone within the group could help me solve it. My question is: I have been trying to attach family photos to each of the people in my tree. Some have worked successfully, but others have not and I continually receive the message listed below when backing up after each session that I have 10 or more missing media files. I have followed the instructions listed below, but i'm still not able to solve the problem. Is there a webinar that I could watch? Or a step by step way of learning how to install these photos. I would be very grateful if someone within the group could help me solve this problem. Cheers Maria -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
[LegacyUG] Missing Media Files
Hi at Legacy Yes I would like to subscribe to this list as at the moment I have an ongoing media problem within Legacy. I hope that someone within the group could help me solve it. My question is: I have been trying to attach family photos to each of the people in my tree. Some have worked successfully, but others have not and I continually receive the message listed below when backing up after each session that I have 10 or more missing media files. I have followed the instructions listed below, but i'm still not able to solve the problem. Is there a webinar that I could watch? Or a step by step way of learning how to install these photos. I would be very grateful if someone within the group could help me solve this problem. Cheers Maria --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus -- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
Re: [LegacyUG] Missing Media Files
Hi Howland, The latest build is 414. Must be time to recheck the internet. If you click the Updates header on the Home Tab you get a dialogue where you can check. Or in the Options on the Home Tab - choose Check the internet now. It sounds as if you haven't closed down for some time as restarting Legacy usually shows up the new build. Re the pics problem. Note in the Media Relinker there is a checkbox with the option to unlink missing media files. This will solve your problem if you are sure you have replaced the files with different copies. Cathy At 01:21 AM 24/04/2014, you wrote: >Jenny: > >Instead of letting Legacy look for the missing files navigate to each >one yourself and when Legacy says something like "original file was xxx, >do you want to use this one which is yyy?" you tell it you do. Legacy >will then stop looking for the original filename and recognize the new >filename. > > > > That is what I expected to happen and did happen on the other > twenty missing files when I started the media file check > yesterday. I clicked on the correct picture but it showed the > picture as a new picture with no caption, date, description or file > ID so I filled in the information and continued with the other five > files of interest. The rest of the files were fixed as you > said. So I now get those six as still missing but they are not. > >Howland Davis > >-Original Message- >From: Jenny M Benson >To: legacyusergroup >Sent: Wed, Apr 23, 2014 12:59 pm >Subject: Re: [LegacyUG] Missing Media Files > > >On 23/04/2014 15:55, Howlanddavisii wrote: > > I recently printed a list of missing media files and corrected them. > > However apparently for five of them I must have given different file > > names because I still get a list showing those five. Is there a way to > > tell Legacy 8.0 Family Tree that those old file names are no longer good > > and should be deleted so the Missing Media list shows no files missing? > > I have version 8.0.0.352 and it says that that is the latest build. > >Instead of letting Legacy look for the missing files navigate to each >one yourself and when Legacy says something like "original file was xxx, >do you want to use this one which is yyy?" you tell it you do. Legacy >will then stop looking for the original filename and recognize the new >filename. > >-- >Jenny M Benson > > > > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >and on our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing Media Files
Jenny: Instead of letting Legacy look for the missing files navigate to each one yourself and when Legacy says something like "original file was xxx, do you want to use this one which is yyy?" you tell it you do. Legacy will then stop looking for the original filename and recognize the new filename. That is what I expected to happen and did happen on the other twenty missing files when I started the media file check yesterday. I clicked on the correct picture but it showed the picture as a new picture with no caption, date, description or file ID so I filled in the information and continued with the other five files of interest. The rest of the files were fixed as you said. So I now get those six as still missing but they are not. Howland Davis -Original Message- From: Jenny M Benson To: legacyusergroup Sent: Wed, Apr 23, 2014 12:59 pm Subject: Re: [LegacyUG] Missing Media Files On 23/04/2014 15:55, Howlanddavisii wrote: > I recently printed a list of missing media files and corrected them. > However apparently for five of them I must have given different file > names because I still get a list showing those five. Is there a way to > tell Legacy 8.0 Family Tree that those old file names are no longer good > and should be deleted so the Missing Media list shows no files missing? > I have version 8.0.0.352 and it says that that is the latest build. Instead of letting Legacy look for the missing files navigate to each one yourself and when Legacy says something like "original file was xxx, do you want to use this one which is yyy?" you tell it you do. Legacy will then stop looking for the original filename and recognize the new filename. -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing Media Files
On 23/04/2014 15:55, Howlanddavisii wrote: > I recently printed a list of missing media files and corrected them. > However apparently for five of them I must have given different file > names because I still get a list showing those five. Is there a way to > tell Legacy 8.0 Family Tree that those old file names are no longer good > and should be deleted so the Missing Media list shows no files missing? > I have version 8.0.0.352 and it says that that is the latest build. Instead of letting Legacy look for the missing files navigate to each one yourself and when Legacy says something like "original file was xxx, do you want to use this one which is yyy?" you tell it you do. Legacy will then stop looking for the original filename and recognize the new filename. -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing Media Files
On 23 Apr 2014 16:55, Howlanddavisii wrote: > I recently printed a list of missing media files and corrected them. However > apparently for five of them I must have given different file names because I > still get a list showing those five. Is there a way to tell Legacy 8.0 Family > Tree that those old file names are no longer good and should be deleted so the > Missing Media list shows no files missing? It could be that the media files were referenced in multiple places. I came across a situation today in 7.5, where I'd renamed an image file. Checking revealed one reference, so I changed that one and ran the error report again and still had one reference to a missing image. So, worth running the report until there are no errors! Is it possible that there is a bug here? The checking process constructing a list of files and all their references and not bothering to check all the references of a file once it has been identified as missing. -- Regards, Mike Fry Johannesburg (g) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Missing Media Files
I recently printed a list of missing media files and corrected them. However apparently for five of them I must have given different file names because I still get a list showing those five. Is there a way to tell Legacy 8.0 Family Tree that those old file names are no longer good and should be deleted so the Missing Media list shows no files missing? I have version 8.0.0.352 and it says that that is the latest build. Howland Davis Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Media Files
Hi Dave, If the relinker isn't finding them, I think you'll find they're named differently in some slight way - or you aren't making a new list. Did you check the missing files list to see how they were named? Cathy At 01:39 AM 2/01/2014, you wrote: >I think all the files may have been missing for some time and I >wasn't aware of it until I ran the relinker in V8. Since then, I >have been reacquiring the missing census images and putting back >where they used to be. Unfortunately, when I run the relinker after >restoring the census images, it does not pick them up -- so I must >link them all manually. > >Dave > >-Original Message- >From: Jenny M Benson [mailto:ge...@cedarbank.me.uk] >Sent: Tuesday, December 31, 2013 2:59 PM >To: LegacyUserGroup@LegacyUsers.com >Subject: RE: [LegacyUG] Missing Media Files > > >Dave Johnson wrote: > > Thanks, Cathy. > > > > Unfortunately, many of my census images have disappeared entirely > > since upgrading to V8. I don't blame V8 for this, however. More than > > likely it has been grandchildren playing games on my computer. > >You have checked your Recycle Bin, haven't you? >-- >Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Media Files
I think all the files may have been missing for some time and I wasn't aware of it until I ran the relinker in V8. Since then, I have been reacquiring the missing census images and putting back where they used to be. Unfortunately, when I run the relinker after restoring the census images, it does not pick them up -- so I must link them all manually. Dave -Original Message- From: Jenny M Benson [mailto:ge...@cedarbank.me.uk] Sent: Tuesday, December 31, 2013 2:59 PM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Media Files Dave Johnson wrote: > Thanks, Cathy. > > Unfortunately, many of my census images have disappeared entirely > since upgrading to V8. I don't blame V8 for this, however. More than > likely it has been grandchildren playing games on my computer. You have checked your Recycle Bin, haven't you? -- Jenny M Benson - No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4259 / Virus Database: 3658/6966 - Release Date: 01/01/14 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Media Files
Dave Johnson wrote: > Thanks, Cathy. > > Unfortunately, many of my census images have disappeared entirely since > upgrading to V8. I don't blame V8 for this, however. More than likely it > has been grandchildren playing games on my computer. You have checked your Recycle Bin, haven't you? -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Media Files
Thanks, Cathy. Unfortunately, many of my census images have disappeared entirely since upgrading to V8. I don't blame V8 for this, however. More than likely it has been grandchildren playing games on my computer. Anyway, it is a long and slow process to reacquire the images and link them appropriately again. Dave -Original Message- From: Cathy Pinner [mailto:genea...@gmail.com] Sent: Monday, December 30, 2013 7:16 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Missing Media Files Hi Dave, You shouldn't need to be relinking files manually if by that you mean that you add them again. That would only work if you removed the old broken link and then made the new one - or do you mean you are using the dialogue from the broken link and the option to find the file yourself? That really is the long way to go about fixing media links. Provided the media hasn't been renamed and is on the computer, Legacy can find it with the Media Relinker Tool. Where you have more than one copy of the same media, you need to tell Legacy which one to use. It may be slow but it is certain. If when you identify a correct file and use the option to link to this and others in the same folder, you don't need to do them one by one. It sounds as if you have moved the media from where it was for Legacy 7 to sub-folders of the new default Media Folder at Documents/Legacy Family Tree/Media. One possibility Since this is a user folder, if you log on to your computer with different logons, the media will only be there for the logon you were using when you copied it. I know some people have an Administrator logon and a User without Admin rights logon. If that's the case you need to keep your media and your Legacy data outside of the user files so that both logons can access it. The settings files: Documents/Legacy Family Tree/_AppData cannot be moved so to have the same settings you'd need to copy it. Otherwise make sure you only use Legacy when logged in from the same user name. Second possiblity Is it possible that you are opening different copies of your family file each day? You might check that you only have one copy of each family file you use and that any other copy has a distinctive name. If you only use one file, as I do for my own genealogy, you can set the option at Options > Customise 1.2 to always open the last used file. Otherwise set this to always open your main family file. I can't think of anything else that would make media files or their links disappear. Cathy At 12:48 AM 31/12/2013, you wrote: >I'm having fits with Version 8.0. Since it has been installed, my >media files keep disappearing. I have all my census records in folders >in the Legacy/Media folder. There were 16K missing references >yesterday. The cause of these missing links, is that the original >media files have disappeared. So I've required new copies of the 2K >media census files and relinked to their original individuals. When I >was finished obtaining new copies and manually linking them, I would do >a Legacy Relink to see if the number was going down. And sure enough, >I only had about 14K to go. > >I get up this morning with the intent to continue and I now have 17K >missing references. Whole folders are missing from my Media/Census folder. > >I have good virus protection and keep my machine clean. But this is >very frustrating. > >Any suggestions would be most helpful. > >Dave Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp - No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4259 / Virus Database: 3658/6962 - Release Date: 12/30/13 - No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4259 / Virus Database: 3658/6962 - Release Date: 12/30/13 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing Media Files
Hi Dave, You shouldn't need to be relinking files manually if by that you mean that you add them again. That would only work if you removed the old broken link and then made the new one - or do you mean you are using the dialogue from the broken link and the option to find the file yourself? That really is the long way to go about fixing media links. Provided the media hasn't been renamed and is on the computer, Legacy can find it with the Media Relinker Tool. Where you have more than one copy of the same media, you need to tell Legacy which one to use. It may be slow but it is certain. If when you identify a correct file and use the option to link to this and others in the same folder, you don't need to do them one by one. It sounds as if you have moved the media from where it was for Legacy 7 to sub-folders of the new default Media Folder at Documents/Legacy Family Tree/Media. One possibility Since this is a user folder, if you log on to your computer with different logons, the media will only be there for the logon you were using when you copied it. I know some people have an Administrator logon and a User without Admin rights logon. If that's the case you need to keep your media and your Legacy data outside of the user files so that both logons can access it. The settings files: Documents/Legacy Family Tree/_AppData cannot be moved so to have the same settings you'd need to copy it. Otherwise make sure you only use Legacy when logged in from the same user name. Second possiblity Is it possible that you are opening different copies of your family file each day? You might check that you only have one copy of each family file you use and that any other copy has a distinctive name. If you only use one file, as I do for my own genealogy, you can set the option at Options > Customise 1.2 to always open the last used file. Otherwise set this to always open your main family file. I can't think of anything else that would make media files or their links disappear. Cathy At 12:48 AM 31/12/2013, you wrote: >I'm having fits with Version 8.0. Since it has been installed, my >media files keep disappearing. I have all my census records in >folders in the Legacy/Media folder. There were 16K missing >references yesterday. The cause of these missing links, is that the >original media files have disappeared. So I've required new copies >of the 2K media census files and relinked to their original >individuals. When I was finished obtaining new copies and manually >linking them, I would do a Legacy Relink to see if the number was >going down. And sure enough, I only had about 14K to go. > >I get up this morning with the intent to continue and I now have 17K >missing references. Whole folders are missing from my Media/Census folder. > >I have good virus protection and keep my machine clean. But this is >very frustrating. > >Any suggestions would be most helpful. > >Dave Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing Media Files
Hi Dave Legacy saves your attached media in a zipped file and leaves the original as is. Check “C:\Users\’User Name’\Documents\Legacy Family Tree\Media\Dave_(date)-media 2013-12-30 12:50.38 PM. Dan From: Dave Johnson Sent: Monday, December 30, 2013 1:29 PM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Media Files That is the correct path. Dave From: David Abernathy [mailto:da...@schmeckabernathy.com] Sent: Monday, December 30, 2013 10:05 AM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Media Files Dave, Is the full path that you using “C:\Users\’UserName’\Documents\Legacy Family Tree\Media ? If not what is the full path? Thanks, David C Abernathy Email disclaimers This message represents the official view of the voices in my head. http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus == No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4259 / Virus Database: 3658/6961 - Release Date: 12/30/13 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Media Files
That is the correct path. Dave From: David Abernathy [mailto:da...@schmeckabernathy.com] Sent: Monday, December 30, 2013 10:05 AM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Missing Media Files Dave, Is the full path that you using “C:\Users\’UserName’\Documents\Legacy Family Tree\Media ? If not what is the full path? Thanks, David C Abernathy Email disclaimers This message represents the official view of the voices in my head. http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus == _ No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4259 / Virus Database: 3658/6961 - Release Date: 12/30/13 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing Media Files
Dave, Is the full path that you using “C:\Users\’UserName’\Documents\Legacy Family Tree\Media ? If not what is the full path? Thanks, David C Abernathy Email disclaimers This message represents the official view of the voices in my head. http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus == From: Dave Johnson [mailto:davel...@gmail.com] Sent: Monday, December 30, 2013 8:48 AM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Missing Media Files I'm having fits with Version 8.0. Since it has been installed, my media files keep disappearing. I have all my census records in folders in the Legacy/Media folder. There were 16K missing references yesterday. The cause of these missing links, is that the original media files have disappeared. So I've required new copies of the 2K media census files and relinked to their original individuals. When I was finished obtaining new copies and manually linking them, I would do a Legacy Relink to see if the number was going down. And sure enough, I only had about 14K to go. I get up this morning with the intent to continue and I now have 17K missing references. Whole folders are missing from my Media/Census folder. I have good virus protection and keep my machine clean. But this is very frustrating. Any suggestions would be most helpful. Dave _ No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4259 / Virus Database: 3658/6961 - Release Date: 12/30/13 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Missing Media Files
I'm having fits with Version 8.0. Since it has been installed, my media files keep disappearing. I have all my census records in folders in the Legacy/Media folder. There were 16K missing references yesterday. The cause of these missing links, is that the original media files have disappeared. So I've required new copies of the 2K media census files and relinked to their original individuals. When I was finished obtaining new copies and manually linking them, I would do a Legacy Relink to see if the number was going down. And sure enough, I only had about 14K to go. I get up this morning with the intent to continue and I now have 17K missing references. Whole folders are missing from my Media/Census folder. I have good virus protection and keep my machine clean. But this is very frustrating. Any suggestions would be most helpful. Dave _ No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4259 / Virus Database: 3658/6961 - Release Date: 12/30/13 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing media files
I think that if one were to run the "Test all Multimedia Paths" and make sure there is a check mark in the "Make a list of all missing files", then that list will state specifically from where Legacy has linked the missing file. For example, it might say Event, Source, or whatever. Brian in California -Original Message- From: Brian/Support [mailto:br...@legacyfamilytree.com] Sent: Thursday, March 28, 2013 10:47 AM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Missing media files The missing file might not be linked directly to the person but is linked to one of their events or to a source that is linked to that person. Pictures for the person's events do not appear directly in their photo gallery but on the right of the thumbnails you will see Individual with a down arrow, click that and you will see a list of other categories (events). If there is an asterisk * beside that category there are pictures linked to that category. Select it and you will see the media linked to the category. For media linked to the person's sources you will have to open their source list. Sources with pictures will have an asterisk in the picture tab label. Select the tab to see the pictures. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com -- On 28-Mar-13 12:18, Louise Knight wrote: > I recently changed computers. When I reinstalled Legacy, the linkages > to my Multimedia files were missing. I have been able to re-establish > linkages for all but 2 files. The first one was a .bmp file that I > could not find anywhere in my C; drive. I decided to download the > document again, which I did. It came in as a.jpg file. I saved it and > linked it to the person's file and deleted the .bmp file. I am still > getting the message that I have a missing Multimedia file. > In the other instance, it is a .jpg file that I can not find on my C: > drive either. When I go to that person's file, the picture icon is not > highlighted and there are no documents liked to that person, but it is > still listed on the missing Multimedia files report. > > Can anyone give me guidance on how to fix these files? > > Louise Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing media files
The missing file might not be linked directly to the person but is linked to one of their events or to a source that is linked to that person. Pictures for the person's events do not appear directly in their photo gallery but on the right of the thumbnails you will see Individual with a down arrow, click that and you will see a list of other categories (events). If there is an asterisk * beside that category there are pictures linked to that category. Select it and you will see the media linked to the category. For media linked to the person's sources you will have to open their source list. Sources with pictures will have an asterisk in the picture tab label. Select the tab to see the pictures. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com -- On 28-Mar-13 12:18, Louise Knight wrote: > I recently changed computers. When I reinstalled Legacy, the linkages to my > Multimedia files were missing. I have been able to re-establish linkages > for all but 2 files. The first one was a .bmp file that I could not find > anywhere in my C; drive. I decided to download the document again, which I > did. It came in as a.jpg file. I saved it and linked it to the person's > file and deleted the .bmp file. I am still getting the message that I have > a missing Multimedia file. > In the other instance, it is a .jpg file that I can not find on my C: drive > either. When I go to that person's file, the picture icon is not > highlighted and there are no documents liked to that person, but it is > still listed on the missing Multimedia files report. > > Can anyone give me guidance on how to fix these files? > > Louise Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Missing media files
Louise, Have you also checked to see if any of those files were attached to sources? I have had this happened before where it says a media file is missing from a person and I could not find it until I checked the source and source detail that was attached to them. Also the error message usually pinpoints exactly where it is missing from. From: Louise Knight Sent: Thursday, March 28, 2013 12:18 PM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Missing media files I recently changed computers. When I reinstalled Legacy, the linkages to my Multimedia files were missing. I have been able to re-establish linkages for all but 2 files. The first one was a .bmp file that I could not find anywhere in my C; drive. I decided to download the document again, which I did. It came in as a.jpg file. I saved it and linked it to the person's file and deleted the .bmp file. I am still getting the message that I have a missing Multimedia file. In the other instance, it is a .jpg file that I can not find on my C: drive either. When I go to that person's file, the picture icon is not highlighted and there are no documents liked to that person, but it is still listed on the missing Multimedia files report. Can anyone give me guidance on how to fix these files? Louise -- Russell G. Strong P. S. Check out Legacy Family Tree today! This full featured genealogy program can be downloaded FREE at http://www.legacyfamilytreestore.com/Articles.asp?ID=133&Click=1114 Oh so many branches and not enough time to check out all the roots!!!. Check out my Genealogy Pages at http://www.rgstrong-genes.com . Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Missing media files
Louise Have you run a Check/Repair (under File/File Maintenance)? If not, try that. Ron From: Louise Knight [mailto:laknigh...@gmail.com] Sent: Thursday, March 28, 2013 9:18 AM To: LegacyUserGroup@legacyusers.com Subject: [LegacyUG] Missing media files I recently changed computers. When I reinstalled Legacy, the linkages to my Multimedia files were missing. I have been able to re-establish linkages for all but 2 files. The first one was a .bmp file that I could not find anywhere in my C; drive. I decided to download the document again, which I did. It came in as a.jpg file. I saved it and linked it to the person's file and deleted the .bmp file. I am still getting the message that I have a missing Multimedia file. In the other instance, it is a .jpg file that I can not find on my C: drive either. When I go to that person's file, the picture icon is not highlighted and there are no documents liked to that person, but it is still listed on the missing Multimedia files report. Can anyone give me guidance on how to fix these files? Louise Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Missing media files
I recently changed computers. When I reinstalled Legacy, the linkages to my Multimedia files were missing. I have been able to re-establish linkages for all but 2 files. The first one was a .bmp file that I could not find anywhere in my C; drive. I decided to download the document again, which I did. It came in as a.jpg file. I saved it and linked it to the person's file and deleted the .bmp file. I am still getting the message that I have a missing Multimedia file. In the other instance, it is a .jpg file that I can not find on my C: drive either. When I go to that person's file, the picture icon is not highlighted and there are no documents liked to that person, but it is still listed on the missing Multimedia files report. Can anyone give me guidance on how to fix these files? Louise Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
