Re: [LegacyUG] Search the IGI

2012-07-27 Thread Brian/Support
The copy to list was for info only, his was the primary address. I
checked my sent mail folder and a copy did go to the user. I do not
know why our list software stripped his address from the mail sent to
the list.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
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Thanks.

On 27 July 2012 10:23, Tim Rosenlof  wrote:
> On 7/27/2012 8:19 AM, Brian/Support wrote:
>> It was answered several times on the list so I am sending you this to
>> your private email.
> Brian, Try again :-)



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Re: [LegacyUG] Search the IGI

2012-07-27 Thread Tim Rosenlof
On 7/27/2012 8:19 AM, Brian/Support wrote:
> It was answered several times on the list so I am sending you this to
> your private email.
Brian, Try again :-)

--
Tim Rosenlof
Utah, USA
Swedish Research




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Re: [LegacyUG] Search the IGI

2012-07-27 Thread Brian/Support
It was answered several times on the list so I am sending you this to
your private email.

The LDS Church has reorganized their familysearch.org website and
those records that used to be in the old IGI search have been split
into two parts. Some are being integrated into the
new.familysearch.org site which is accessed via Legacy Family Search.
Other parts are being integrated with the records in the  church
records searches. As a result there is no longer a single IGI that can
be searched.

In the latest update to Legacy there is a message that IGI is no
longer available. For a future update we are working to give you
access to those searches you had already performed but will disabnle
any new searches.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

On 26 July 2012 01:31, Tony Rolfe  wrote:
> I sent this e-mail a couple of days ago and it hasn't appeared in the
> list, so I'm sending it again.  Apologies to anyone who has had it before.
>
> --
>
> Does anyone have any idea why the "Search > Search the IGI Website"
> facility in Legacy is behaving peculiarly?
>
> I used (several months ago) to be able to go there and then search for
> the current person, simply by clicking "search".
>
> Now, it starts up and, after 2-3 seconds, goes into the "waiting for a
> family search imposed 33 second delay" countdown for 33 seconds, goes
> into search mode for less than 1 second, repeats the countdown etc.
>
> Nothing is able to complete.
>
> Any ideas?
>
> Thanks
>
> Tony
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
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> our blog (http://news.LegacyFamilyTree.com).
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>
>



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RE: [LegacyUG] Search the IGI

2012-07-25 Thread Lee Bruch
There were a number of answers ...in short the church is changing IGI on their 
website
See https://familysearch.org/blog/igi-site/

I've copied some of the answers below:

"The IGI Search as it was is no longer available.  The church is incorporating 
it into their main website.
Please update to the latest build 7.5.0.201, which has notification of this 
when you go to the search.
Sincerely,
Sherry
Technical Support
Legacy Family Tree"

And

See "https://familysearch.org/blog/igi-site/
Tim Rosenlof
Beta Tester
Utah, USA"


-Original Message-
From: Tony Rolfe [mailto:geneal...@gillandtony.com]
Sent: Wednesday, July 25, 2012 10:31 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: [LegacyUG] Search the IGI

I sent this e-mail a couple of days ago and it hasn't appeared in the list, so 
I'm sending it again.  Apologies to anyone who has had it before.

--

Does anyone have any idea why the "Search > Search the IGI Website"
facility in Legacy is behaving peculiarly?

I used (several months ago) to be able to go there and then search for the 
current person, simply by clicking "search".

Now, it starts up and, after 2-3 seconds, goes into the "waiting for a family 
search imposed 33 second delay" countdown for 33 seconds, goes into search mode 
for less than 1 second, repeats the countdown etc.

Nothing is able to complete.

Any ideas?

Thanks

Tony








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[LegacyUG] Search the IGI

2012-07-25 Thread Tony Rolfe
I sent this e-mail a couple of days ago and it hasn't appeared in the
list, so I'm sending it again.  Apologies to anyone who has had it before.

--

Does anyone have any idea why the "Search > Search the IGI Website"
facility in Legacy is behaving peculiarly?

I used (several months ago) to be able to go there and then search for
the current person, simply by clicking "search".

Now, it starts up and, after 2-3 seconds, goes into the "waiting for a
family search imposed 33 second delay" countdown for 33 seconds, goes
into search mode for less than 1 second, repeats the countdown etc.

Nothing is able to complete.

Any ideas?

Thanks

Tony



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Re: [LegacyUG] Search the IGI

2012-07-24 Thread Tim Rosenlof
On 7/24/2012 5:40 PM, Eliz Hanebury wrote:
> Because IGI has moved?

https://familysearch.org/blog/igi-site/

--
Tim Rosenlof
Beta Tester
Utah, USA
Swedish Research
>
>
>
> Eliz
>
> On Tue, Jul 24, 2012 at 12:59 AM, Tony Rolfe  
> wrote:
>> Does anyone have any idea why the "Search > Search the IGI Website"
>> facility in Legacy is behaving peculiarly?
>>
>> I used (several months ago) to be able to go there and then search for
>> the current person, simply by clicking "search".
>>
>> Now, it starts up and, after 2-3 seconds, goes into the "waiting for a
>> family search imposed 33 second delay" countdown for 33 seconds, goes
>> into search mode for less than 1 second, repeats the countdown etc.
>>
>> Nothing is able to complete.
>>
>> Any ideas?
>>
>> Thanks
>>
>> Tony
>>





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Re: [LegacyUG] Search the IGI

2012-07-24 Thread Eliz Hanebury
Because IGI has moved?



Eliz

On Tue, Jul 24, 2012 at 12:59 AM, Tony Rolfe  wrote:
> Does anyone have any idea why the "Search > Search the IGI Website"
> facility in Legacy is behaving peculiarly?
>
> I used (several months ago) to be able to go there and then search for
> the current person, simply by clicking "search".
>
> Now, it starts up and, after 2-3 seconds, goes into the "waiting for a
> family search imposed 33 second delay" countdown for 33 seconds, goes
> into search mode for less than 1 second, repeats the countdown etc.
>
> Nothing is able to complete.
>
> Any ideas?
>
> Thanks
>
> Tony
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
> our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>



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Re: [LegacyUG] Search the IGI

2012-07-23 Thread Sherry/Support
The IGI Search as it was is no longer available.  The church is
incorporating it into their main website.

Please update to the latest build 7.5.0.201, which has notification of
this when you go to the search.

Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Mon, Jul 23, 2012 at 9:59 PM, Tony Rolfe  wrote:
> Does anyone have any idea why the "Search > Search the IGI Website"
> facility in Legacy is behaving peculiarly?
>
> I used (several months ago) to be able to go there and then search for
> the current person, simply by clicking "search".
>
> Now, it starts up and, after 2-3 seconds, goes into the "waiting for a
> family search imposed 33 second delay" countdown for 33 seconds, goes
> into search mode for less than 1 second, repeats the countdown etc.
>
> Nothing is able to complete.
>
> Any ideas?
>
> Thanks
>
> Tony



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[LegacyUG] Search the IGI

2012-07-23 Thread Tony Rolfe
Does anyone have any idea why the "Search > Search the IGI Website"
facility in Legacy is behaving peculiarly?

I used (several months ago) to be able to go there and then search for
the current person, simply by clicking "search".

Now, it starts up and, after 2-3 seconds, goes into the "waiting for a
family search imposed 33 second delay" countdown for 33 seconds, goes
into search mode for less than 1 second, repeats the countdown etc.

Nothing is able to complete.

Any ideas?

Thanks

Tony



Legacy User Group guidelines:
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Re: [LegacyUG] Search the IGI

2012-07-04 Thread Brian/Support
The help file has not been updated to reflect the discontinuance of the
IGI and there are quite a few help topics which still relate to the IGI.
I have added a new problem report to have the IGI help topics removed. I
also suggested that a new Help topic be written explaining that the IGI
records are being reorganized by FamilySearch.org.

Brian
Customer Support
Millennia Corporation
br...@legacyfamilytree.com
http://www.LegacyFamilyTree.com

We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.

On 27/06/2012 08:56, Ron Taylor wrote:
> It is actually a good thing that the button works like it does now so that 
> users do not have to look elsewhere for it or wonder what happened to it.  
> Now it just tells the user that it is no longer available.  I haven't checked 
> the help files to see if the discontinuance was documented.
> Ron Taylor



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Re: [LegacyUG] Search the IGI

2012-06-27 Thread Sherry/Support
The church is in processing of moving the IGI files to incorporate
them into the massive database they're working on so the IGI Search
won't work anymore.

If we removed the button, then we figured we'd be getting a ton of
emails asking where it went. As it was, we were getting quite a few
emails stating that they couldn't connect. So we decided to put a
pop-up instead, letting everyone know that it was no longer available!

It may be removed in v8, I don't know.

Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Wed, Jun 27, 2012 at 5:48 AM, Michele Lewis  wrote:
> Search the IGI is no longer available.  Are y’all going to remove the button? 
>  I was still using the IGI button because I was used to it.  I am still 
> getting used to nFS which is a tad more complicated ☺  Anyway, the button 
> needs to go.
>
> Michele



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Re: [LegacyUG] Search the IGI

2012-06-27 Thread Ron Taylor
It is actually a good thing that the button works like it does now so that 
users do not have to look elsewhere for it or wonder what happened to it.  Now 
it just tells the user that it is no longer available.  I haven't checked the 
help files to see if the discontinuance was documented.
Ron Taylor

--- On Wed, 6/27/12, Michele Lewis  wrote:

> From: Michele Lewis 
> Subject: [LegacyUG] Search the IGI
> To: LegacyUserGroup@LegacyUsers.com
> Date: Wednesday, June 27, 2012, 6:48 AM
> Search the IGI is no longer
> available.  Are y’all going to remove the
> button?  I was still using the IGI button because I was
> used to it.  I am still getting used to nFS which is a
> tad more complicated ☺  Anyway, the button needs to
> go.
>
> Michele
>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/legacyusergroup@legacyusers.com/
> Archived messages from old mail server - before Nov. 21
> 2009:
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> and on our blog (http://news.LegacyFamilyTree.com).
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>
>
>



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