Re: [Libreoffice-qa] BSA
On Mon, Feb 9, 2015 at 8:08 AM, Harald Köster harald.koes...@mail.de wrote: Hi all, the BSA has been broken for several weeks. Meanwhile also the link from the feedback page (1) to the BSA is cut and you are directed directly to the Document Foundation Bugzilla main page. Ayup, that's intentional. Is it intended to fix the problems with the BSA at all? Or is intended to use a guided-bug-entry-skin (2) as it was asked in the ESC minutes from 2015-01-29? We've been discussing using the guided mechanism within Bugzilla since... a couple years ago? Now that we've migrated, this is a real possibility. I would appreciate if there will be again a guided possibility to report bugs. I think particularly for users with less English knowledge and/or if they are unexperienced bug reporters, this would be a great help. (1) http://www.libreoffice.org/get-help/feedback/ (2) https://bugs.documentfoundation.org/enter_bug.cgi?product=LibreOfficeformat=guided Indeed, indeed. The Guided forms are definitely something that we're currently investigating. If you'd like to help out with setting-up these forms, we'd love the help. Just ping me back and we can chat :-) Best, --R -- Robinson Tryon QA Engineer - The Document Foundation LibreOffice Community Outreach Herald qu...@libreoffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA 2.0 - First Draft of Concept Questions
Joel Madero wrote on 11-09-14 02:40: 2) I think we should ask them to download the latest stable/still version if they are running an EOL version or if they are on an older version of the current stable/still. I strongly disagree - if it's fixed in Fresh - that is sufficient 95% of the time (ie. we're not going to go dig through to find a backport if stable isn't fixed). ... Could be an interesting thought to ask/suggest if they are able to try in a later version, in case they run al older. Would prevent quit some duplicates (of fixed) bugs, IMO. The trick is asking it kindly offering info, so that part of the audience will do it :) Cheers Cor - PS Good initiative job :) -- Cor Nouws GPD key ID: 0xB13480A6 - 591A 30A7 36A0 CE3C 3D28 A038 E49D 7365 B134 80A6 - vrijwilliger http://nl.libreoffice.org - volunteer http://www.libreoffice.org - The Document Foundation Membership Committee Member ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA 2.0 - First Draft of Concept Questions
On 09/11/2014 04:40 AM, Joel Madero wrote: On 09/10/2014 04:32 PM, Jay Philips wrote: Hey Joel, Yes i think a step by step process is a nice user friendly way to go. When Calligra Words crashed on me, their step by step bug report was fun to go through. About your doc, here are some thoughts. 1) I'm assuming that many users coming to the BSA are coming through the Help Send Feedback menu item and the libreoffice version number will be provided through this link, so the first question should be for the user to enter in the libreoffice version they are using and that the list be automatically set to the version present in the link. After the user selects his version, or simply clicks ok as his version is already selected, then either it takes him to the 'please upgrade your version' notice or step 2. Not sure I'm following this. About suggestion 1, when a user goes to Help Send Feedback, its a link that looks like this http://www.libreoffice.org/get-help/feedback/?LOversion=4.4.0.0.alpha0LOlocale=en-USLOmodule=StartModule and in the LOversion part of the url, that is the libreoffice version number, so that should be used to automatically set it in the drop down. Forgot to mention that in the 'Reproducible Steps:' step, the module selection should be there as well, and the link mentioned above will also help in its auto selection. 2) I think we should ask them to download the latest stable/still version if they are running an EOL version or if they are on an older version of the current stable/still. I strongly disagree - if it's fixed in Fresh - that is sufficient 95% of the time (ie. we're not going to go dig through to find a backport if stable isn't fixed). The idea here is to lessen the load on QA, not to increase, and this would increase it. Else they download stable, confirm that their minor bug is still in it, report, we find that it's fixed in Fresh, and just set to WFM. This is not the ideal situation. They can always download stable - we'll just direct them to the Fresh page, if they go to the Stable branch, fine. 3) Step 2 should be asking the user for his operating system, with that being automatically selected by means of javascript through the user's browser agent (florian already has that code). Takes more work to implement. Florian's thing is a concept, not currently workable without additional steps by user. The main point here is that step 2 should be the user choosing his operating system and the javascript can assist with that selection. If the javascript is never implemented, that is also not a problem for this to be step 2. This should be very easy to implement and Liongold or I can assist with it with Florian's code. 3) Step 3 should be asking them if this is a bug report or an enhancement request and this step should be skipped if the user clicks the two different links on http://www.libreoffice.org/get-help/feedback/ , as presently they link to the same page. Again this takes more work and coding WITHIN LibreOffice but I'm not opposed to the idea. I'm assuming cloph or Liongold can easily make this minor change and worst case, i'll can do it if i get the keys. :D 4) Step 4 is only for users who are submitting a bug report and that asks them if this bug had happened in a previous version and shows the version list with the first entry being something like i'm not sure. Yup agreed. 5) I think it would be great to have bug priority set by simple yes/no questions, but think that is the job of the QA team to set that feature, and a simple yes/no question of whether it hangs/crashes is sufficient for BSA bug reporters. This would just set a quasi setting that could always be changed, I disagree that we can't ask users to help us. Else - the reality is we don't have the time to even triage bugs let alone deal with prioritizing them. A rough idea through 4 questions seems fine and if users are unhappy answering 4 simple questions, I have little patience for taking my time to triage their bugs. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA 2.0 - First Draft of Concept Questions
On 09/10/2014 03:16 PM, Joel Madero wrote: We've been talking about this for quite some time. *Idea: *A BSA that gives users a 1 question at a time approach with almost exclusively yes/no answers. By filling out the information the bug report gets appropriate importance, severity, version, attachments, etc . . . The attached document has a first draft of the flow that I envisioned -- suggestions welcome. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ Joel, Question about the second step. 2.What was the earliest version of LibreOffice that showed this bug? If there is only to be a checklist for this question, it is important to offer the option I have not done the steps which caused the bug until this version. and/or This is the first version of LibreOffice I have used. I think it isn't wise to make a person think they are remiss for not encountering a bug during the earlier versions of LO. The rest of the sequence seems logical and easy to follow, especially for a novice bug submitter. Will this sequence put off a veteran submitter? --Algot -- - Algot Runeman algot.rune...@verizon.net Web Site: http://www.runeman.org Twitter: http://twitter.com/algotruneman/ Open Source Blog: http://mosssig.wordpress.com MOSS SIG Mailing List: http://groups.google.com/group/mosssig2 ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA 2.0 - First Draft of Concept Questions
Hey Algot, Question about the second step. 2.What was the earliest version of LibreOffice that showed this bug? If there is only to be a checklist for this question, it is important to offer the option I have not done the steps which caused the bug until this version. and/or This is the first version of LibreOffice I have used. +1 The rest of the sequence seems logical and easy to follow, especially for a novice bug submitter. Will this sequence put off a veteran submitter? Well veteran submitters tend to go right to FDO so they wouldn't have to answer these questions :) Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA 2.0 - First Draft of Concept Questions
Hey Joel, Yes i think a step by step process is a nice user friendly way to go. When Calligra Words crashed on me, their step by step bug report was fun to go through. About your doc, here are some thoughts. 1) I'm assuming that many users coming to the BSA are coming through the Help Send Feedback menu item and the libreoffice version number will be provided through this link, so the first question should be for the user to enter in the libreoffice version they are using and that the list be automatically set to the version present in the link. After the user selects his version, or simply clicks ok as his version is already selected, then either it takes him to the 'please upgrade your version' notice or step 2. 2) I think we should ask them to download the latest stable/still version if they are running an EOL version or if they are on an older version of the current stable/still. 3) Step 2 should be asking the user for his operating system, with that being automatically selected by means of javascript through the user's browser agent (florian already has that code). 3) Step 3 should be asking them if this is a bug report or an enhancement request and this step should be skipped if the user clicks the two different links on http://www.libreoffice.org/get-help/feedback/ , as presently they link to the same page. 4) Step 4 is only for users who are submitting a bug report and that asks them if this bug had happened in a previous version and shows the version list with the first entry being something like i'm not sure. 5) I think it would be great to have bug priority set by simple yes/no questions, but think that is the job of the QA team to set that feature, and a simple yes/no question of whether it hangs/crashes is sufficient for BSA bug reporters. Regards, Jay Philips On 09/10/2014 11:16 PM, Joel Madero wrote: We've been talking about this for quite some time. *Idea: *A BSA that gives users a 1 question at a time approach with almost exclusively yes/no answers. By filling out the information the bug report gets appropriate importance, severity, version, attachments, etc . . . The attached document has a first draft of the flow that I envisioned -- suggestions welcome. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA 2.0 - First Draft of Concept Questions
On 09/10/2014 04:32 PM, Jay Philips wrote: Hey Joel, Yes i think a step by step process is a nice user friendly way to go. When Calligra Words crashed on me, their step by step bug report was fun to go through. About your doc, here are some thoughts. 1) I'm assuming that many users coming to the BSA are coming through the Help Send Feedback menu item and the libreoffice version number will be provided through this link, so the first question should be for the user to enter in the libreoffice version they are using and that the list be automatically set to the version present in the link. After the user selects his version, or simply clicks ok as his version is already selected, then either it takes him to the 'please upgrade your version' notice or step 2. Not sure I'm following this. 2) I think we should ask them to download the latest stable/still version if they are running an EOL version or if they are on an older version of the current stable/still. I strongly disagree - if it's fixed in Fresh - that is sufficient 95% of the time (ie. we're not going to go dig through to find a backport if stable isn't fixed). The idea here is to lessen the load on QA, not to increase, and this would increase it. Else they download stable, confirm that their minor bug is still in it, report, we find that it's fixed in Fresh, and just set to WFM. This is not the ideal situation. They can always download stable - we'll just direct them to the Fresh page, if they go to the Stable branch, fine. 3) Step 2 should be asking the user for his operating system, with that being automatically selected by means of javascript through the user's browser agent (florian already has that code). Takes more work to implement. Florian's thing is a concept, not currently workable without additional steps by user. 3) Step 3 should be asking them if this is a bug report or an enhancement request and this step should be skipped if the user clicks the two different links on http://www.libreoffice.org/get-help/feedback/ , as presently they link to the same page. Again this takes more work and coding WITHIN LibreOffice but I'm not opposed to the idea. 4) Step 4 is only for users who are submitting a bug report and that asks them if this bug had happened in a previous version and shows the version list with the first entry being something like i'm not sure. Yup agreed. 5) I think it would be great to have bug priority set by simple yes/no questions, but think that is the job of the QA team to set that feature, and a simple yes/no question of whether it hangs/crashes is sufficient for BSA bug reporters. This would just set a quasi setting that could always be changed, I disagree that we can't ask users to help us. Else - the reality is we don't have the time to even triage bugs let alone deal with prioritizing them. A rough idea through 4 questions seems fine and if users are unhappy answering 4 simple questions, I have little patience for taking my time to triage their bugs. Best, Joel ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] BSA updated - check FR version?
Hi guys, I just updated the BSA to fix the Chrome/Safari bug https://bugs.freedesktop.org/show_bug.cgi?id=72497 As well as merging-in the updates to the version field https://bugs.freedesktop.org/show_bug.cgi?id=71150 Joren says that everything works, so I trust him. But just in case, it would be great if a couple of other people could confirm that everything is working as expected. In particular, we should make sure that everything is working properly for the French BSA. Thanks! --R ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA updated - check FR version?
Hi Robinson Le 10/12/2013 20:27, Robinson Tryon a écrit : Hi guys, I just updated the BSA to fix the Chrome/Safari bug https://bugs.freedesktop.org/show_bug.cgi?id=72497 As well as merging-in the updates to the version field https://bugs.freedesktop.org/show_bug.cgi?id=71150 Joren says that everything works, so I trust him. But just in case, it would be great if a couple of other people could confirm that everything is working as expected. In particular, we should make sure that everything is working properly for the French BSA. Thanks for the work and the head up, I'll have a look tomorrow. Cheers Sophie ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] BSA conversations at Hackathon
Hi all, Reporting-in from the hackathon in Milan regarding some discussions we've had about the BSA. --- Passed-in Variables: Right now the BSA doesn't receive any variables passed-in from LO due to the way that it's embedding in an iframe, but Cloph and Rob think that we can solve that problem by taking most of the BSA out of the iframe, and just using the (invisible) iframe for our communication with Bugzilla. Rob is pretty busy right now, but is hoping to get that implemented soon (Rob: Any guess on timeframe?) --- Version Removal: Rob suggested that we remove the non-release versions from the Version Picker. Given the makeup of our BSA users, that seemed roughly reasonable to me. Cor mentioned that we sometimes have special events where we ask end users to download and test an 'rc, so in those particular cases we might want to re-enable those versions in the BSA *temporarily*. Thoughts? (Joel -- I know you'll want to chime-in here) --- Simplify/de-clutter user interface elements: After a user selects a Component, we could collapse the grid of icons (perhaps fade them down and move them to one side?) and then enlarge the icon of the selected component. This would make that interface element less busy and keep the page cleaner when we start to add more fields in the next steps. [Side note: There are still multiple components for whom there is no unique icon; I think that if we're going to have a grid of icons for components, we need to have a unique icon for each one, otherwise the inconsistency gets confusing] --- That's all for now. Cheers, --R ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] BSA
I am working on an update for the LibreOffice Bug Submission Assistant. As you know, I need to test the update to be sure it works good. I have already contacted Rob Snelders about this and he checked it out and recommended that I set up a provisional one to check for some errors I got in the code. Can someone tell me how can I install this? Thanks. -- View this message in context: http://nabble.documentfoundation.org/BSA-tp4074954.html Sent from the QA mailing list archive at Nabble.com. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA
hi Jean, Sorry for my slow responses. Do you work in Windows, Linux or Mac? I only ever tried in Linux. But you need the packages xsltproc, tidy, make, perl and curl afaik. But many linux-distro's already have perl and curl. When you have all that installed then it should work with a simple make all in the root of the project. After the make open de file bug/bugs.html?skin=login for the english BSA in dev-mode (you can view the BSA but can't submit, and there is a dev-bar at the top) If you are on another system the linux we should see what needs to be done. -- Greetings, Rob Snelders On 21-09-13 11:41, Jean Spiteri wrote: I am working on an update for the LibreOffice Bug Submission Assistant. As you know, I need to test the update to be sure it works good. I have already contacted Rob Snelders about this and he checked it out and recommended that I set up a provisional one to check for some errors I got in the code. Can someone tell me how can I install this? Thanks. -- View this message in context: http://nabble.documentfoundation.org/BSA-tp4074954.html Sent from the QA mailing list archive at Nabble.com. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/ ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA Versions - Update
Am 27.06.2013 21:44, schrieb Bjoern Michaelsen: On Thu, Jun 27, 2013 at 11:57:44AM -0700, Joel Madero wrote: I have added Bjoern to this as he's the one who might be impacted most because of the Ubuntu issue. Can we maybe make the wording more explicit e.g. reached EOL at TDF(*)? 1) I'd even prefer a positive wording (3.5 Ubuntu or similar) - if something short + appropriate can be found. 2) just another thought: does it matter *why* we list the 3.5? Why not leaving it just 3.5 all versions like the other 3.x Versions? @ Robinson (quoting 27.06.2013, 22:04): Where do we want these bugs to end up? another consideration might be: Do we want offer a platform to a Joe Average bug reporter to report bugs against these versions? (Why?) My suggestion from a QA perspective: We should. At least we should try. If we get overwhelmed with NOTOURBUGs or FIXED in all other versions, we should reconsider. Nino ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] BSA Versions - Update
Hi All, So Robinson has done a great job dealing with the ridiculous list of versions we had on BSA - we had 90+ versions and are now down to 30 and will soon be down to 27. What we did was collapsed 3.3 and 3.4 into all versions (3.3 all versions, 3.4 all versions). These are both way past EOL and we don't expect a lot of people to be using BSA to report bugs against these. Then we removed 3.5 pre releases, *we would also like to collapse 3.5 to 3.5 all versions **as it has also reached EOL.* I needed to emphasize that to make sure people read it. What we know is that Ubuntu 12.04 is still technically on 3.5 (which sucks for this particular clean up) but we'd like to not have so many versions to confuse users. BSA is meant to be simple, 90+ versions was surely confusing, 20+ is better but still a lot. Lastly, we removed 4.0.0 - 4.0.4 pre releases 4.1 alpha/beta releases. I have added Bjoern to this as he's the one who might be impacted most because of the Ubuntu issue. If there are serious objections to collapsing 3.5 as well please let me know as soon as possible as we hope to move forward soon. Best, Joel P.S. This does add a little work for QA because if 3.5 all versions is selected, we'd have to set it on FDO to the correct version. I think the added work will be minimal and the benefit to user experience will be substantial -- *Joel Madero* LibreOffice QA Volunteer jmadero@gmail.com ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA Versions - Update
Hi, On Thu, Jun 27, 2013 at 11:57:44AM -0700, Joel Madero wrote: I have added Bjoern to this as he's the one who might be impacted most because of the Ubuntu issue. Can we maybe make the wording more explicit e.g. reached EOL at TDF(*)? That makes it easier to dispell urban myths that its not supported elsewhere. Same for RHEL which AFAIK has the endless joy of supporting 3.4 on one of their releases. Best, Bjoern (*) best with the abbreviations spelled out, now that I think of it. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA Versions - Update
On Thu, Jun 27, 2013 at 12:44 PM, Bjoern Michaelsen bjoern.michael...@canonical.com wrote: Hi, On Thu, Jun 27, 2013 at 11:57:44AM -0700, Joel Madero wrote: I have added Bjoern to this as he's the one who might be impacted most because of the Ubuntu issue. Can we maybe make the wording more explicit e.g. reached EOL at TDF(*)? That makes it easier to dispell urban myths that its not supported elsewhere. Same for RHEL which AFAIK has the endless joy of supporting 3.4 on one of their releases. Where would this wording go? I think that's good to let people know but trying to figure out where to put it as the list versions are all pretty short. A tooltip might be useful, any thoughts here Robinson? We were talking about this quite a bit earlier. Best, Joel -- *Joel Madero* LibreOffice QA Volunteer jmadero@gmail.com ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA Versions - Update
On Thu, Jun 27, 2013 at 12:44 PM, Bjoern Michaelsen bjoern.michael...@canonical.com wrote: Hi, On Thu, Jun 27, 2013 at 11:57:44AM -0700, Joel Madero wrote: I have added Bjoern to this as he's the one who might be impacted most because of the Ubuntu issue. Can we maybe make the wording more explicit e.g. reached EOL at TDF(*)? That makes it easier to dispell urban myths that its not supported elsewhere. Same for RHEL which AFAIK has the endless joy of supporting 3.4 on one of their releases. Yes, it would be nice to make this part more explicit. On Thu, Jun 27, 2013 at 3:47 PM, Joel Madero jmadero@gmail.com wrote: Where would this wording go? I think that's good to let people know but trying to figure out where to put it as the list versions are all pretty short. A tooltip might be useful, any thoughts here Robinson? We were talking about this quite a bit earlier. It's a complicated situation, because Ubuntu/Canonical isn't supporting 3.5 globally, but just for Ubuntu 12.04 LTS. Similar notes go for 3.4 in RHEL. Here's a good question: Where do we want these bugs to end up? Would we like to see them reported in our infrastructure, or are we more than happy to have them reported to the distros and then upstreamed if (and only if) they are still relevant to a modern release? --R ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA and Component WWW-Sub-component
Marc Paré schrieb: [...] LibreOfficeBox is not in the list. Should it not be included? Hi Marc, I don't think so, for 1 Bug all 3-4 years sub component all other problems should be sufficient ;-) So it looks: https://bugs.freedesktop.org/show_bug.cgi?id=63648 Best regards Rainer ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA and Component WWW-Sub-component
Le 17/04/13 01:20 PM, Rainer Bielefeld a écrit : Marc Paré schrieb: [...] LibreOfficeBox is not in the list. Should it not be included? Hi Marc, I don't think so, for 1 Bug all 3-4 years sub component all other problems should be sufficient ;-) So it looks: https://bugs.freedesktop.org/show_bug.cgi?id=63648 Best regards Rainer Ok, no problem then. Cheers, Marc -- Marc Paré m...@marcpare.com http://www.parEntreprise.com parEntreprise.com Supports OpenDocument Formats (ODF) parEntreprise.com Supports http://www.LibreOffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] BSA and Component WWW-Sub-component
I am just filling out a bug and realize the LibreOfficeBox is not in the list. Should it not be included? Cheers, Marc -- Marc Paré m...@marcpare.com http://www.parEntreprise.com parEntreprise.com Supports OpenDocument Formats (ODF) parEntreprise.com Supports http://www.LibreOffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA bugs and fixes
Hi Joel Le 2012-12-21 13:43, Joel Madero a écrit : On Fri, Dec 21, 2012 at 10:29 AM, libreoffice-qa-requ...@lists.freedesktop.org mailto:libreoffice-qa-requ...@lists.freedesktop.org wrote: I am just wondering about the BSA bugs that show up on the Website list. Is there anyone working on these on a regular basis? If there is, a big thanks! I am just hoping that they are not just ending up on the website list and not being worked on. If I could code, I would definitely be working on these as I am a big fan of the BSA, but ... unfortunately ... the last time I did serious coding FORTRAN was the favourite language, not to mention punch cards! Okey, I'm old :-) Rob is our go to for BSA bugs, he's been fantastic at getting them taken care of quickly. Can you link to the list that you are seeing and we'll point him in that direction? Regards, Joel -- *Joel Madero* LibO QA Volunteer jmadero@gmail.com mailto:jmadero@gmail.com Thanks. I am just going over the bug reports on the website list. I'll take care of marking them fixed/closed (on the website list) when they are worked on. There just seemed so many of the BSA, but now I see that Rob (Snelders) is, as you say, taking care of these. I am trying to keep up to the Website bug reports (that do not require coding skills :-))as they come in. I'll let Rob know if any of these on the website list have not been dealt with. Thanks to all of you in QA for doing such a great job! I know it is pretty busy. Cheers, Marc -- Marc Paré m...@marcpare.com http://www.parEntreprise.com parEntreprise.com Supports OpenDocument Formats (ODF) parEntreprise.com Supports http://www.LibreOffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] BSA bugs and fixes
I am just wondering about the BSA bugs that show up on the Website list. Is there anyone working on these on a regular basis? If there is, a big thanks! I am just hoping that they are not just ending up on the website list and not being worked on. If I could code, I would definitely be working on these as I am a big fan of the BSA, but ... unfortunately ... the last time I did serious coding FORTRAN was the favourite language, not to mention punch cards! Okey, I'm old :-) Cheers, Marc -- Marc Paré m...@marcpare.com http://www.parEntreprise.com parEntreprise.com Supports OpenDocument Formats (ODF) parEntreprise.com Supports http://www.LibreOffice.org ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA bugs and fixes
On Fri, Dec 21, 2012 at 10:29 AM, libreoffice-qa-requ...@lists.freedesktop.org wrote: I am just wondering about the BSA bugs that show up on the Website list. Is there anyone working on these on a regular basis? If there is, a big thanks! I am just hoping that they are not just ending up on the website list and not being worked on. If I could code, I would definitely be working on these as I am a big fan of the BSA, but ... unfortunately ... the last time I did serious coding FORTRAN was the favourite language, not to mention punch cards! Okey, I'm old :-) Rob is our go to for BSA bugs, he's been fantastic at getting them taken care of quickly. Can you link to the list that you are seeing and we'll point him in that direction? Regards, Joel -- *Joel Madero* LibO QA Volunteer jmadero@gmail.com ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA: Last worked in usability
On Wed, 2012-12-12 at 16:01 +0100, Michael Stahl wrote: hi QA people, i've come across a few bugs recently that had regression set but clearly were not regressions, sometimes with silly combinations of e.g. Version and Last Worked In being exactly the same version. This is suspicious-making, but it could be perfectly right. For example in, fdo#58035 CRASH segfault from invalid SQL statement https://bugs.freedesktop.org/show_bug.cgi?id=58035#c1 and fdo#47209 In SQL mode in Queries, Base crashes when a second SELECT followed by quotes is entered. https://bugs.freedesktop.org/show_bug.cgi?id=47209 the difference between crashing or not depends on whether you are using a debug or non-debug build. I say seems because the meaning of master is--shall we say?--somewhat volatile. [snip] so i suggest to rephrase that Last worked in:. perhaps something like This problem did not occur when using this older version of LibreOffice ... which is too long but perhaps somebody finds a shorter formulation :) Perhaps latest known-working version. This would let one update the field without knowing what versions in between do. ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] BSA: Last worked in usability
On Wed, 2012-12-12 at 21:32 +0100, Rob Snelders wrote: Then we need to look how this can be best displayed. Maybe ask the design-list what they think? I have changed the text of the combobox to latest known-working version for now. We should prolly also elide any 'regression' tagging when that version is the same :-) /me is pleased there is (perhaps) a simplish explanation for the jump in reported regressions. Nice hunting Michael ! ATB, Michael. -- michael.me...@suse.com , Pseudo Engineer, itinerant idiot ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
