Re: [Libreoffice-qa] How to improve our Bug tracking system
Hello, thanks a lot for working on that, Rainer! I am copying Robert, who also has development experience, plus is one of our fellow admins, so he combines the best of both worlds. :-) Last year, I've played with self-hosting BugZilla and it worked like a charm, but I lack experience on what's needed, so when you have compiled the list of requirements, ping me, and I can provide a VM with BugZilla you can use for playing. Florian Rainer Bielefeld wrote on 2012-05-22 19:36: Hi all, as a consequence of our QA related discussions at Hackfest April 2012 in Hamburg http://rrbd.wordpress.com/2012/04/14/hackfest-hamburg-2012/ I now want to start to collect ideas how we can make a big step improving our (Bugzilla) Bug tracking system. The goal is that after we will have finished work (end 2012?) we will have a system what will work without bigger changes at least for the next 5 years for our growing contributors community. As a tool for that I created https://wiki.documentfoundation.org/How_to_Improve_Bugzilla, I hope that we so can get an overview what our needs are and how we can reach the goals. Your contribution to complete the contents on that page will be appreciated. Especially for the listed Problems we will need some expert knowledge I hope that end of July we will have finished research and a clear concept how we can reach most goals with acceptable costs. Best regards Rainer -- Florian Effenberger, Chairman of the Board Tel: +49 8341 99660880 | Mobile: +49 151 14424108 The Document Foundation, Zimmerstr. 69, 10117 Berlin, Germany Rechtsfähige Stiftung des bürgerlichen Rechts Legal details: http://www.documentfoundation.org/imprint ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] How to improve our Bug tracking system
El 22/05/12 19:36, Rainer Bielefeld escribió: Hi all, I now want to start to collect ideas how we can make a big step improving our (Bugzilla) Bug tracking system. The goal is that after we ___ Hi all, A few comments about. a) From user POV, the first time in bugzilla is not easy because you need select LibreOffice to introduce the bug, and LibreOffice is not in the beginning of a long applications list. Difficult to know where you are, specially for people without level of English. Like a wall for many people I think. · Best an own bugzilla. b) Break the perception that sometimes have reporters, who think that nobody is care about his reported bug. I guess when devs gain same confidence in some users it's easier for those gain the devs attention. Maybe some community volunteers can make a first approximation to the bugs, i.e. get more information from the users, verify the bug, do a first classification, regression, bug, improvement, blocker, critical, etc. · If it was possible, have in bugzilla community volunteers, a figure like volunteers in the forums, I think could be a very good one of the first step for people begun into community support. And maybe would help so much in QA. c) We always think our bugs are the more important in the world, and tend to fix the importance too high in consequence. This introduce too noise in the bugzilla. · Don't let the reporters set the importance at least without a second confirmation, for example from a volunteer. d) The header bug with the comment box is so hight. You can`t see in the first view the first post. And as the comment box is on top, while writing a comment you can't see the last comments. · Design the header with a more compressed presentation, moving the comment box to the bottom. Could be a volunteers group in the TDF?. IMHO a good step to make easy for the people introducing in the project, feel as part, participating in some decisions, create bridges for people who don't know the English. And probably get a wider base of the community. PFME. Miguel Ángel. * Inglés - detectado * Inglés * Español * Gallego * Italiano * Inglés * Español * Gallego * Italiano javascript:void(0); ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] How to improve our Bug tracking system
Michael Meeks schrieb: It doesn't create a wizard however. The only thing blocking improvements there - the first of which IMHO would be to submit / auto-fill the component and version fields - is a lack of developer resource willing to concretely work on it ;-) Hi, I did some first thoughts concerning a Wizard gaining some basic info from LibO (OS, Version / ID-No, some basic user settings (what still need some discussion) with Rob Snelders at the Hackfest in Hamburg. Gaining the info from LibO should cost some study, adding ifo to the assistant will be easy. As Soon as I se a developer fixing at least 1 Bugzillaassistant-Bug per week I will write an Enhancement request. CU Rainer ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] How to improve our Bug tracking system
On Wed, 2012-05-23 at 11:07 +0200, Rainer Bielefeld wrote: I did some first thoughts concerning a Wizard gaining some basic info from LibO (OS, Version / ID-No, some basic user settings (what still need some discussion) with Rob Snelders at the Hackfest in Hamburg. Gaining the info from LibO should cost some study, adding ifo to the assistant will be easy. Ah - so, if it is possible to document / create a URL that shows how to mangle the component and version into the bugzilla assistant thingit, then it's ~utterly trivial to hack that into the C++ code itself :-) But - as you say, it's not clear (to me) how the bugzilla assistant goes together really. ATB, Michael. -- michael.me...@suse.com , Pseudo Engineer, itinerant idiot ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
[Libreoffice-qa] How to improve our Bug tracking system
Hi all, as a consequence of our QA related discussions at Hackfest April 2012 in Hamburg http://rrbd.wordpress.com/2012/04/14/hackfest-hamburg-2012/ I now want to start to collect ideas how we can make a big step improving our (Bugzilla) Bug tracking system. The goal is that after we will have finished work (end 2012?) we will have a system what will work without bigger changes at least for the next 5 years for our growing contributors community. As a tool for that I created https://wiki.documentfoundation.org/How_to_Improve_Bugzilla, I hope that we so can get an overview what our needs are and how we can reach the goals. Your contribution to complete the contents on that page will be appreciated. Especially for the listed Problems we will need some expert knowledge I hope that end of July we will have finished research and a clear concept how we can reach most goals with acceptable costs. Best regards Rainer ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
Re: [Libreoffice-qa] How to improve our Bug tracking system
Hi, On 22.05.2012 19:36, Rainer Bielefeld wrote: as a consequence of our QA related discussions at Hackfest April 2012 in Hamburg http://rrbd.wordpress.com/2012/04/14/hackfest-hamburg-2012/ I now want to start to collect ideas how we can make a big step improving our (Bugzilla) Bug tracking system. Sorry, I have not been in Hamburg, so I've probably missed the major shortcomings discussion of the current (fdo) proceeding. Did you list the deficits explicitly somewhere (apart from the why points from the ideas section of the wiki page you started)? And, did you prioritize them? Thanks, Nino ___ List Name: Libreoffice-qa mailing list Mail address: Libreoffice-qa@lists.freedesktop.org Change settings: http://lists.freedesktop.org/mailman/listinfo/libreoffice-qa Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://lists.freedesktop.org/archives/libreoffice-qa/
