Re: Toshiba support on the internet

2000-05-12 Thread Larry Bishop

Date: Wed, 10 May 2000 20:26:10 -0700
From: "Larry Bishop" [EMAIL PROTECTED]
Subject: Re: Toshiba support on the internet

Date: Wed, 10 May 2000 22:18:38 -0500
From: "Larry Bishop" [EMAIL PROTECTED]
Subject: Re: Toshiba support on the internet

Hi Steve and thanks for your help!

The http://go.compuserve.com/toshiba link should bring you to a screen
called "Forums".  From there you will find a link at the bottom for "Get
your free screen name now".  If you click on that, you will need enter a
screen name, email address and password.  After that you will have access.
Is this not what you encountered ?

Right,  The screen I encountered is:

Your User ID and Password were not recognized.

 Your authentication settings may be incorrect or you are not currently a
member.
You are using CompuServe version 4.x or lower

If you are a member and using CompuServe version 4.x or lower, please check
your User ID and password settings in the Virtual Key authentication
software which was installed with CompuServe. Visit our Virtual Key Help
area for assistance with your settings. If you still can not access the
area, contact Customer Service at GO FEEDBACK to report the problem.

etc...

If I accept the offer at the bottom to "Preview this site for FREE! Click
here! "  it takes me to a Toshiba forum area though so I guess it's the
right area but there is no request for a screen name or id, etc.

Larry Bishop
[EMAIL PROTECTED]




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Re: Toshiba support on the internet

2000-05-11 Thread Lawrence Young

Date: Thu, 11 May 2000 08:28:25 -0400
From: "Lawrence Young" [EMAIL PROTECTED]
Subject: Re: Toshiba support on the internet

The link does not even work over my company's fire wall. My question is,
with so many free web forums out there, why in the world Toshiba insists to
using such a STONE AGE media so that to punish whoever bought their
notebook? Last time I checked, CompuServe owned by AOL. Is there any special
deal between Toshiba and AOL?


- Original Message -
From: "Larry Bishop" [EMAIL PROTECTED]
To: "Libretto" [EMAIL PROTECTED]
Sent: Wednesday, May 10, 2000 11:26 PM
Subject: Re: Toshiba support on the internet


 Date: Wed, 10 May 2000 22:18:38 -0500
 From: "Larry Bishop" [EMAIL PROTECTED]
 Subject: Re: Toshiba support on the internet

 Hi Steve and thanks for your help!

 The http://go.compuserve.com/toshiba link should bring you to a screen
 called "Forums".  From there you will find a link at the bottom for "Get
 your free screen name now".  If you click on that, you will need enter a
 screen name, email address and password.  After that you will have
access.
 Is this not what you encountered ?

 Right,  The screen I encountered is:

 Your User ID and Password were not recognized.

  Your authentication settings may be incorrect or you are not currently a
 member.
 You are using CompuServe version 4.x or lower

 If you are a member and using CompuServe version 4.x or lower, please
check
 your User ID and password settings in the Virtual Key authentication
 software which was installed with CompuServe. Visit our Virtual Key Help
 area for assistance with your settings. If you still can not access the
 area, contact Customer Service at GO FEEDBACK to report the problem.

 etc...

 If I accept the offer at the bottom to "Preview this site for FREE! Click
 here! "  it takes me to a Toshiba forum area though so I guess it's the
 right area but there is no request for a screen name or id, etc.

 Larry Bishop
 [EMAIL PROTECTED]




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Re: Toshiba support on the internet

2000-05-11 Thread Larry Bishop

Date: Thu, 11 May 2000 12:55:40 -0500
From: "Larry Bishop" [EMAIL PROTECTED]
Subject: Re: Toshiba support on the internet

Right Steve, I used to be a member..   Thanks for your help!

Larry Bishop
[EMAIL PROTECTED]

Larry,  You were a CompuServe member at one time, is this correct?  If so
my guess
is that Csi left cookies or something similar on your system and it is try
to log in assuming you are till a member.  Let me see if I can find out
anything from my Csi contacts (may take a few days).
Steve





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RE: Toshiba support on the internet

2000-05-11 Thread Steve Schone

Date: Thu, 11 May 2000 16:22:14 -0400
From: "Steve Schone" [EMAIL PROTECTED]
Subject: RE: Toshiba support on the internet

Larry,

The *guess* is that there are some remnants from the old Cis software left
on your system.  As a result it is treating you like a member with an unpaid
account.  Cis used a program called Virtual key.  Go to Control Panel and
then add/remove programs.  You will want to remove virtual key if it is
there as well as any other CompuServe specific software.

This is what I got from Cis, but I don't have any of these programs on my
system and it still logs me in under my correct id, so I suspect there may
be a cookie somewhere with this info in it.

Let me know if it works for you.

Steve

 -Original Message-
 From: Larry Bishop [mailto:[EMAIL PROTECTED]]
 Sent: Thursday, May 11, 2000 2:01 PM
 To: Libretto
 Subject: Re: Toshiba support on the internet


 Date: Thu, 11 May 2000 12:55:40 -0500
 From: "Larry Bishop" [EMAIL PROTECTED]
 Subject: Re: Toshiba support on the internet

 Right Steve, I used to be a member..   Thanks for your help!

 Larry Bishop
 [EMAIL PROTECTED]

 Larry,  You were a CompuServe member at one time, is this
 correct?  If so
 my guess
 is that Csi left cookies or something similar on your system and
 it is try
 to log in assuming you are till a member.  Let me see if I can find out
 anything from my Csi contacts (may take a few days).
 Steve
 




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RE: Toshiba support on the internet

2000-05-11 Thread Steve Schone

Date: Thu, 11 May 2000 16:51:54 -0400
From: "Steve Schone" [EMAIL PROTECTED]
Subject: RE: Toshiba support on the internet

David,

I have to agree, if you are looking for Libretto specific info, this list is
the best source.  I can honestly say that even being a user, dealer and
service center for Toshiba (and Librettos) I have gotten much valuable info
from this list.  Unfortunately there really aren't any other lists of this
caliber for the other Toshiba products, even though several have been
attempted.

As for Cserve, the one thing they do still posses is probably the best forum
oriented software around.  No one has been able to duplicate on the web the
sophisticated threading that Cserve has.

Steve

 -Original Message-
 From: David Chien [mailto:[EMAIL PROTECTED]]
 Sent: Thursday, May 11, 2000 3:11 PM
 To: Libretto
 Subject: Re: Toshiba support on the internet


 Date: Thu, 11 May 2000 12:06:42 -0700 (PDT)
 From: David Chien [EMAIL PROTECTED]
 Subject: Re: Toshiba support on the internet

 The Toshiba forum was there before the web became so popular. CServe
 was then, the best place for tech. support and advice, but has been
 replaced by open web/email forums today.

 In any case, a couple years ago, they had a decent number of L users
 and talk, but today, I looked and there's nary a good Libretto topic to
 be had.

 Guess we've all moved to this list ;)

 d =)


 =
 adorable toshiba libretto
 The latest news and information for the Toshiba Libretto owner.
 http://www.silverace.com/libretto/

 __
 Do You Yahoo!?
 Send instant messages  get email alerts with Yahoo! Messenger.
 http://im.yahoo.com/




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RE: Toshiba support on the internet

2000-05-11 Thread Steve Schone

Date: Thu, 11 May 2000 16:51:57 -0400
From: "Steve Schone" [EMAIL PROTECTED]
Subject: RE: Toshiba support on the internet

Larry,

After a little poking around I found a file in the \Windows\cookies
directory called xxx@login[1].txt.  The xxx will be unique to your computer
and the [1] could be [2], etc.  If you open the file in Notepad, the third
line in the file is "login.compuserve.com/login".  This appears to be the
webview login file.  Renaming mine caused it to ask me for a screen name
rather then logging me in directly.

Steve





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Re: Toshiba support on the internet

2000-05-11 Thread Larry Bishop

Date: Thu, 11 May 2000 22:48:03 -0500
From: "Larry Bishop" [EMAIL PROTECTED]
Subject: Re: Toshiba support on the internet

Thanks for your help Steve..

I think I'll just stick with this site since the Libretto is the only
product I'm interested in.   Tried to locate the cookie for cis but was
unable!   Thanks for pointing out the file tho... lots of interesting
contacts.

Larry Bishop
[EMAIL PROTECTED]




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Re: Toshiba support on the internet

2000-05-10 Thread Larry Bishop

Date: Wed, 10 May 2000 17:16:08 -0500
From: "Larry Bishop" [EMAIL PROTECTED]
Subject: Re: Toshiba support on the internet

Hi Steve,

Could you provide a bit more direction about  how to access the cis support
forum??   All I get when I try the sites you directed is the form to
subscribe to cis!!   I don't wish to ever have anything to do with them
again..

Subject: Toshiba support on the internet Toshiba's support forum on
CompuServe is now accessible from the Internet.
CompuServe membership is not a requirement...   now join our discussions by
going to http://go.compuserve.com/toshiba.  A
registration screen will pop up, asking for a name and e-mail address.
Once
those are filled in, the visitor will be taken right to our forum.
Visitors
can also access the Toshiba Portables Forum from Toshiba's Service 
Support
home page at http://pcsupport.toshiba.com.  Click on "Communication
Center."
Click on "Online Support Forums."


Did the above and it requires me to register!!

Thanks,
Larry Bishop
[EMAIL PROTECTED]




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Re: Toshiba support on the internet

2000-05-10 Thread Larry Bishop

Date: Wed, 10 May 2000 22:18:38 -0500
From: "Larry Bishop" [EMAIL PROTECTED]
Subject: Re: Toshiba support on the internet

Hi Steve and thanks for your help!

The http://go.compuserve.com/toshiba link should bring you to a screen
called "Forums".  From there you will find a link at the bottom for "Get
your free screen name now".  If you click on that, you will need enter a
screen name, email address and password.  After that you will have access.
Is this not what you encountered ?

Right,  The screen I encountered is:

Your User ID and Password were not recognized.

 Your authentication settings may be incorrect or you are not currently a
member.
You are using CompuServe version 4.x or lower

If you are a member and using CompuServe version 4.x or lower, please check
your User ID and password settings in the Virtual Key authentication
software which was installed with CompuServe. Visit our Virtual Key Help
area for assistance with your settings. If you still can not access the
area, contact Customer Service at GO FEEDBACK to report the problem.

etc...

If I accept the offer at the bottom to "Preview this site for FREE! Click
here! "  it takes me to a Toshiba forum area though so I guess it's the
right area but there is no request for a screen name or id, etc.

Larry Bishop
[EMAIL PROTECTED]




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