Re: [Linux-PowerEdge] PE R620, DSU and USB issue
Thank you. This fixed this issue! A second issue has appeared. We have multiple R610's with 48GB of RAM each. When I try to update them I get the error: *Enough contiguous physical memory is not available to perform the BIOS update running under** ** this Operating System. Reboot and try again.* (See below.) Any ideas how to fix this? 48GB should be enough memory and the system is quiescent with nothing running. It does say something about*"contiguous physical memory", *but I am not sure how to address that issue. Regards, - Henrik* * - ]# dsu --non-interactive Verifying catalog installation ... Installing catalog from repository ... Verifying inventory collector installation ... Getting System Inventory... Determining Applicable Updates... Installing R610_BIOS_C6MRW_LN_6.4.0... Collecting inventory... Running validation... BIOS The version of this Update Package is newer than the currently installed version. Software application name: BIOS Package version: 6.4.0 Installed version: 6.3.0 Executing update... WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS. THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE! . Device: BIOS Application: BIOS Enough contiguous physical memory is not available to perform the BIOS update running under this Operating System. Reboot and try again. R610_BIOS_C6MRW_LN_6.4.0 could not be installed Done! Please run 'dsu --inventory' to check the inventory - On 3/16/2016 4:39 AM, b_b_si...@dell.com wrote: *Dell - Internal Use - Confidential * Hi Henrik, Yeah this is a known issue in DUP, which got fixed in latest one. Here the DUP is checking for usb-storage driver whether its loaded or NOT, if NOT they are just quitting as reported below. Meanwhile I would request you to use the workaround as described below. Workaround: 1.Modprobe usb-storage 2.Install the Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00 Regards Balaji Singh -- Message: 1 Date: Tue, 15 Mar 2016 10:54:25 -0500 From: Henrik Schmiediche Subject: [Linux-PowerEdge] PE R620, DSU and USB issue To: Linux-PowerEdge@dell.com Message-ID: Content-Type: text/plain; charset="utf-8" We are running PowerEdge Server R620 with CentOS 7. When using DSU all components, we get the error message in regards to USB not being enabled: * Inventory Failure: USB is not enabled. Please enable USB and try update again* Except USB are enabled in the BIOS. How do I fix this? The issues appears to be in the OS Collector. [*]9 OS Collector Current Version : 0 Upgrade to : OSC_1.1 Everything else updated(d) just fine. Regards, - Henrik ]# dsu --non-interactive Verifying catalog installation ... Installing catalog from repository ... Verifying inventory collector installation ... Getting System Inventory... Determining Applicable Updates... Installing Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00... Collecting inventory... .. Inventory Failure: USB is not enabled. Please enable USB and try update again -- next part -- An HTML attachment was scrubbed... URL: http://lists.us.dell.com/pipermail/linux-poweredge/attachments/20160315/3af527ac/attachment-0001.html -- ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge End of Linux-PowerEdge Digest, Vol 142, Issue 11 ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge
Re: [Linux-PowerEdge] PE R620, DSU and USB issue
Dell - Internal Use - Confidential Hi Henrik, Can you confirm which OS are you using? Also provide the details of "'dsu --inventory'". Regards Balaji Singh From: Henrik Schmiediche [mailto:hen...@stat.tamu.edu] Sent: Wednesday, March 16, 2016 8:19 PM To: Singh, B B ; linux-poweredge-Lists Subject: Re: [Linux-PowerEdge] PE R620, DSU and USB issue Thank you. This fixed this issue! A second issue has appeared. We have multiple R610's with 48GB of RAM each. When I try to update them I get the error: Enough contiguous physical memory is not available to perform the BIOS update running under this Operating System. Reboot and try again. (See below.) Any ideas how to fix this? 48GB should be enough memory and the system is quiescent with nothing running. It does say something about "contiguous physical memory", but I am not sure how to address that issue. Regards, - Henrik - ]# dsu --non-interactive Verifying catalog installation ... Installing catalog from repository ... Verifying inventory collector installation ... Getting System Inventory... Determining Applicable Updates... Installing R610_BIOS_C6MRW_LN_6.4.0... Collecting inventory... Running validation... BIOS The version of this Update Package is newer than the currently installed version. Software application name: BIOS Package version: 6.4.0 Installed version: 6.3.0 Executing update... WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS. THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE! . Device: BIOS Application: BIOS Enough contiguous physical memory is not available to perform the BIOS update running under this Operating System. Reboot and try again. R610_BIOS_C6MRW_LN_6.4.0 could not be installed Done! Please run 'dsu --inventory' to check the inventory - On 3/16/2016 4:39 AM, b_b_si...@dell.com<mailto:b_b_si...@dell.com> wrote: Dell - Internal Use - Confidential Hi Henrik, Yeah this is a known issue in DUP, which got fixed in latest one. Here the DUP is checking for usb-storage driver whether its loaded or NOT, if NOT they are just quitting as reported below. Meanwhile I would request you to use the workaround as described below. Workaround: 1. Modprobe usb-storage 2. Install the Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00 Regards Balaji Singh -- Message: 1 Date: Tue, 15 Mar 2016 10:54:25 -0500 From: Henrik Schmiediche Subject: [Linux-PowerEdge] PE R620, DSU and USB issue To: Linux-PowerEdge@dell.com<mailto:Linux-PowerEdge@dell.com> Message-ID: Content-Type: text/plain; charset="utf-8" We are running PowerEdge Server R620 with CentOS 7. When using DSU all components, we get the error message in regards to USB not being enabled: * Inventory Failure: USB is not enabled. Please enable USB and try update again* Except USB are enabled in the BIOS. How do I fix this? The issues appears to be in the OS Collector. [*]9 OS Collector Current Version : 0 Upgrade to : OSC_1.1 Everything else updated(d) just fine. Regards, - Henrik ]# dsu --non-interactive Verifying catalog installation ... Installing catalog from repository ... Verifying inventory collector installation ... Getting System Inventory... Determining Applicable Updates... Installing Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00... Collecting inventory... .. Inventory Failure: USB is not enabled. Please enable USB and try update again -- next part -- An HTML attachment was scrubbed... URL: http://lists.us.dell.com/pipermail/linux-poweredge/attachments/20160315/3af527ac/attachment-0001.html -- ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com<mailto:Linux-PowerEdge@dell.com> https://lists.us.dell.com/mailman/listinfo/linux-poweredge End of Linux-PowerEdge Digest, Vol 142, Issue 11 ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge
Re: [Linux-PowerEdge] PE R620, DSU and USB issue
Dell - Internal Use - Confidential Hi Henrik, The latest DUP's with fix are NOT yet released. Talking to BIOS guys for release. Hope will be done soon. Regards Balaji Singh From: Singh, B B Sent: Thursday, March 17, 2016 8:05 PM To: 'Henrik Schmiediche' ; linux-poweredge-Lists Subject: RE: [Linux-PowerEdge] PE R620, DSU and USB issue Dell - Internal Use - Confidential Hi Henrik, The Current BIOS DUP C6MRW which you are using is very old, and it doesn't support RHEL7/CenOS7. It supports only RHEL5/RHEL6. We have fix in place for RHEL7/CenOS7 a year back, I'm NOT sure whether those latest DUP's got released for 11G. Let me check with BIOS team internally & come back. Regards Balaji Singh From: Henrik Schmiediche [mailto:hen...@stat.tamu.edu] Sent: Thursday, March 17, 2016 5:44 PM To: Singh, B B mailto:b_b_si...@dell.com>> Subject: Re: [Linux-PowerEdge] PE R620, DSU and USB issue Hi Balaji, here is the info you requested. - Henrik ]# cat /etc/redhat-release CentOS Linux release 7.2.1511 (Core) ]# uname -a Linux a.b.com 3.10.0-327.10.1.el7.x86_64 #1 SMP Tue Feb 16 17:03:50 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux ]# dsu --inventory Verifying catalog installation ... Installing catalog from repository ... Installing inventory collector ... Verifying inventory collector installation ... Getting System Inventory... 1. BIOS ( Version : 6.3.0 ) 2. Dell LifeCycle Controller v1.7.5, 1.7.5.4, A00 ( Version : 1.7.5.4 ) 3. Dell 32 Bit Diagnostics, version 5162 Installer Revision 14.05.00, 5162A0, 5162.1 ( Version : 5162A0 ) 4. iDRAC6 ( Version : 2.80 ) 5. Power Supply ( Version : 03.02.59 ) 6. SAS6IR Controller 0 Firmware ( Version : 00.25.47.00.06.22.03.00 ) 7. SAS/SATA Backplane 0:0 Backplane Firmware ( Version : 1.07 ) 8. Firmware for - Disk 0 in Backplane 0 of SAS6IR Controller 0( Version : FS66 ) 9. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em3) ( Version : 7.12.19 ) 10. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em4) ( Version : 7.12.19 ) 11. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em2) ( Version : 7.12.19 ) 12. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em1) ( Version : 7.12.19 ) On 3/17/16 12:48 AM, b_b_si...@dell.com<mailto:b_b_si...@dell.com> wrote: Dell - Internal Use - Confidential Hi Henrik, Can you confirm which OS are you using? Also provide the details of "'dsu --inventory'". Regards Balaji Singh From: Henrik Schmiediche [mailto:hen...@stat.tamu.edu] Sent: Wednesday, March 16, 2016 8:19 PM To: Singh, B B <mailto:b_b_si...@dell.com>; linux-poweredge-Lists <mailto:linux-powere...@lists.us.dell.com> Subject: Re: [Linux-PowerEdge] PE R620, DSU and USB issue Thank you. This fixed this issue! A second issue has appeared. We have multiple R610's with 48GB of RAM each. When I try to update them I get the error: Enough contiguous physical memory is not available to perform the BIOS update running under this Operating System. Reboot and try again. (See below.) Any ideas how to fix this? 48GB should be enough memory and the system is quiescent with nothing running. It does say something about "contiguous physical memory", but I am not sure how to address that issue. Regards, - Henrik - ]# dsu --non-interactive Verifying catalog installation ... Installing catalog from repository ... Verifying inventory collector installation ... Getting System Inventory... Determining Applicable Updates... Installing R610_BIOS_C6MRW_LN_6.4.0... Collecting inventory... Running validation... BIOS The version of this Update Package is newer than the currently installed version. Software application name: BIOS Package version: 6.4.0 Installed version: 6.3.0 Executing update... WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS. THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE! . Device: BIOS Application: BIOS Enough contiguous physical memory is not available to perform the BIOS update running under this Operating System. Reboot and try again. R610_BIOS_C6MRW_LN_6.4.0 could not be installed Done! Please run 'dsu --inventory' to check the inventory - On 3/16/2016 4:39 AM, b_b_si...@dell.com<mailto:b_b_si...@dell.com> wrote: Dell - Internal Use - Confidential Hi Henrik, Yeah this is a known issue in DUP, which got fixed in latest one. Here the DUP is checking for usb-storage driver whether its loaded or NOT, if NOT they are just quitting as reported below. Meanwhile I would request you to use the workaround as described below. Workaround: 1. Modprobe usb-storage 2. Install the Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00 Regards Balaji Singh -
Re: [Linux-PowerEdge] PE R620, DSU and USB issue
Dell - Internal Use - Confidential Hi Henrik, The Current BIOS DUP C6MRW which you are using is very old, and it doesn't support RHEL7/CenOS7. It supports only RHEL5/RHEL6. We have fix in place for RHEL7/CenOS7 a year back, I'm NOT sure whether those latest DUP's got released for 11G. Let me check with BIOS team internally & come back. Regards Balaji Singh From: Henrik Schmiediche [mailto:hen...@stat.tamu.edu] Sent: Thursday, March 17, 2016 5:44 PM To: Singh, B B Subject: Re: [Linux-PowerEdge] PE R620, DSU and USB issue Hi Balaji, here is the info you requested. - Henrik ]# cat /etc/redhat-release CentOS Linux release 7.2.1511 (Core) ]# uname -a Linux a.b.com 3.10.0-327.10.1.el7.x86_64 #1 SMP Tue Feb 16 17:03:50 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux ]# dsu --inventory Verifying catalog installation ... Installing catalog from repository ... Installing inventory collector ... Verifying inventory collector installation ... Getting System Inventory... 1. BIOS ( Version : 6.3.0 ) 2. Dell LifeCycle Controller v1.7.5, 1.7.5.4, A00 ( Version : 1.7.5.4 ) 3. Dell 32 Bit Diagnostics, version 5162 Installer Revision 14.05.00, 5162A0, 5162.1 ( Version : 5162A0 ) 4. iDRAC6 ( Version : 2.80 ) 5. Power Supply ( Version : 03.02.59 ) 6. SAS6IR Controller 0 Firmware ( Version : 00.25.47.00.06.22.03.00 ) 7. SAS/SATA Backplane 0:0 Backplane Firmware ( Version : 1.07 ) 8. Firmware for - Disk 0 in Backplane 0 of SAS6IR Controller 0( Version : FS66 ) 9. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em3) ( Version : 7.12.19 ) 10. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em4) ( Version : 7.12.19 ) 11. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em2) ( Version : 7.12.19 ) 12. PowerEdge R610 BCM5709 Gigabit Ethernet rev 20 (em1) ( Version : 7.12.19 ) On 3/17/16 12:48 AM, b_b_si...@dell.com<mailto:b_b_si...@dell.com> wrote: Dell - Internal Use - Confidential Hi Henrik, Can you confirm which OS are you using? Also provide the details of "'dsu --inventory'". Regards Balaji Singh From: Henrik Schmiediche [mailto:hen...@stat.tamu.edu] Sent: Wednesday, March 16, 2016 8:19 PM To: Singh, B B <mailto:b_b_si...@dell.com>; linux-poweredge-Lists <mailto:linux-powere...@lists.us.dell.com> Subject: Re: [Linux-PowerEdge] PE R620, DSU and USB issue Thank you. This fixed this issue! A second issue has appeared. We have multiple R610's with 48GB of RAM each. When I try to update them I get the error: Enough contiguous physical memory is not available to perform the BIOS update running under this Operating System. Reboot and try again. (See below.) Any ideas how to fix this? 48GB should be enough memory and the system is quiescent with nothing running. It does say something about "contiguous physical memory", but I am not sure how to address that issue. Regards, - Henrik - ]# dsu --non-interactive Verifying catalog installation ... Installing catalog from repository ... Verifying inventory collector installation ... Getting System Inventory... Determining Applicable Updates... Installing R610_BIOS_C6MRW_LN_6.4.0... Collecting inventory... Running validation... BIOS The version of this Update Package is newer than the currently installed version. Software application name: BIOS Package version: 6.4.0 Installed version: 6.3.0 Executing update... WARNING: DO NOT STOP THIS PROCESS OR INSTALL OTHER DELL PRODUCTS WHILE UPDATE IS IN PROGRESS. THESE ACTIONS MAY CAUSE YOUR SYSTEM TO BECOME UNSTABLE! . Device: BIOS Application: BIOS Enough contiguous physical memory is not available to perform the BIOS update running under this Operating System. Reboot and try again. R610_BIOS_C6MRW_LN_6.4.0 could not be installed Done! Please run 'dsu --inventory' to check the inventory - On 3/16/2016 4:39 AM, b_b_si...@dell.com<mailto:b_b_si...@dell.com> wrote: Dell - Internal Use - Confidential Hi Henrik, Yeah this is a known issue in DUP, which got fixed in latest one. Here the DUP is checking for usb-storage driver whether its loaded or NOT, if NOT they are just quitting as reported below. Meanwhile I would request you to use the workaround as described below. Workaround: 1. Modprobe usb-storage 2. Install the Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00 Regards Balaji Singh -- Message: 1 Date: Tue, 15 Mar 2016 10:54:25 -0500 From: Henrik Schmiediche Subject: [Linux-PowerEdge] PE R620, DSU and USB issue To: Linux-PowerEdge@dell.com<mailto:Linux-PowerEdge@dell.com> Message-ID: Content-Type: text/plain; charset="utf-8" We are running PowerEdge Server R620 with CentOS 7. When using DSU
[Linux-PowerEdge] PE R620, DSU and USB issue
Dell - Internal Use - Confidential Hi Henrik, Yeah this is a known issue in DUP, which got fixed in latest one. Here the DUP is checking for usb-storage driver whether its loaded or NOT, if NOT they are just quitting as reported below. Meanwhile I would request you to use the workaround as described below. Workaround: 1. Modprobe usb-storage 2. Install the Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00 Regards Balaji Singh -- Message: 1 Date: Tue, 15 Mar 2016 10:54:25 -0500 From: Henrik Schmiediche Subject: [Linux-PowerEdge] PE R620, DSU and USB issue To: Linux-PowerEdge@dell.com Message-ID: Content-Type: text/plain; charset="utf-8" We are running PowerEdge Server R620 with CentOS 7. When using DSU all components, we get the error message in regards to USB not being enabled: * Inventory Failure: USB is not enabled. Please enable USB and try update again* Except USB are enabled in the BIOS. How do I fix this? The issues appears to be in the OS Collector. [*]9 OS Collector Current Version : 0 Upgrade to : OSC_1.1 Everything else updated(d) just fine. Regards, - Henrik ]# dsu --non-interactive Verifying catalog installation ... Installing catalog from repository ... Verifying inventory collector installation ... Getting System Inventory... Determining Applicable Updates... Installing Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00... Collecting inventory... .. Inventory Failure: USB is not enabled. Please enable USB and try update again -- next part -- An HTML attachment was scrubbed... URL: http://lists.us.dell.com/pipermail/linux-poweredge/attachments/20160315/3af527ac/attachment-0001.html -- ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge End of Linux-PowerEdge Digest, Vol 142, Issue 11 ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge
[Linux-PowerEdge] PE R620, DSU and USB issue
We are running PowerEdge Server R620 with CentOS 7. When using DSU all components, we get the error message in regards to USB not being enabled: *Inventory Failure: USB is not enabled. Please enable USB and try update again* Except USB are enabled in the BIOS. How do I fix this? The issues appears to be in the OS Collector. [*]9 OS Collector Current Version : 0 Upgrade to : OSC_1.1 Everything else updated(d) just fine. Regards, - Henrik ]# dsu --non-interactive Verifying catalog installation ... Installing catalog from repository ... Verifying inventory collector installation ... Getting System Inventory... Determining Applicable Updates... Installing Diagnostics_Application_5W2KP_LN64_OSC_1.1_X10-00... Collecting inventory... .. Inventory Failure: USB is not enabled. Please enable USB and try update again ___ Linux-PowerEdge mailing list Linux-PowerEdge@dell.com https://lists.us.dell.com/mailman/listinfo/linux-poweredge
