[Mac-access]: Clearing Credit Card Info in iTunes

2015-02-26 Thread Martin G. McCormick
Is there a way to remove the current credit card number
stored in a Mac I use for work? Next Monday is my last day. The
current card is no longer valid but it's still there and I would
like to zero it out so that the next person to use this Mac can
get itunes going again but on their Dime, not mine.

Even though the present number has been invalid for many
months, it might look like fraud if somebody tried to use it
again and that's not a good thing.

Thanks.

Martin McCormick
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[Mac-access]: Getting back a Login Startup Application

2014-12-08 Thread Martin G. McCormick
I accidentally removed an application name from the startup
list. It is the Speech Synthesis Server which surprisingly does
nothing bad to voiceover but kills the time announcements and other
non-voiceover text-to-speech. I did find the very long path and
file name I need to put back but I can't seem to make it happen.

I go to system preferences and then users and login
options and find the login options containing the remaining
startup items plus the add startup application button. After pressing
that button, I get several file tree viewing options and a
search field plus the default button to add the application. 
Here is where the confusion happens. I have the path
ending with the application's name in the clipboard buffer so I
dump it in to the search field. A new menu opens up that has two
rows. The top row is called file names and the bottom row is
named matches and the path and application name appear to the
right of that header.
After closing the menu, the default button is greyed out
so you can't add the application name.
To be clear, I did not delete the application, only it's
name in the list of applications that automatically start up
when one logs in to this account.

Thanks for any ideas or explanations that blow the fog away.

Martin McCormick
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[Mac-access]: Flash Upgrade; Is There Ever an End to this Process?

2014-11-10 Thread Martin G. McCormick
My father's iMac as well as mine at work both report
that flash needs to be upgraded for security fixes. Since it was
there at one time and only needs to be replaced with a new
version, one would think this would almost be automatic. You'd
just click something like upgrade now and be done.
Each time I have tried to make flash work again, I get
trapped in something that Orwell or Dante would appreciate. It
seems as if you have to run the Adobe gontlet of mercantile
pitches for photoshop and other products and all I want is to
fix flash.
What is the minimum amount of hoops one must jump
through to get rid of this problem?

Thanks for any and all good suggestions. 

Martin McCormick
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Re: App Store Update Things get Curioser and Curioser

2014-09-30 Thread Martin G. McCormick
This is correct. The four-finger tap also moves you to
the bottom of your present window.
The Control-up arrow moves you to the top where the Cancel
button is
In IOS8, however, I am about convinced there is
something seriously wrong with the appstore update program. I
fought with it on Monday evening until I had to break off and go
to bed. After a night's rest, I fired it up again and carefully
went over the touch screen with a fine-toothed comb, as a manner
of speech.
The window of interest is most of the screen with a
boundary all around it. Above the top past the blank space are
the iPad status bars and below the rectangle of focus is nothing
down to the Home button.
The Cancel button is no problem to find and is near the upper
left-hand portion of the focus window along with the current
page number. I promise you that nowhere in that window is either
the Next Page or the Agree button. If using a keyboard, you hear
those buttons announced and my wife confirms that you can see
them and she even tapped Agree. Voiceover says nothing and no
part of the iPad screen responds with Agree.
If I use the 4-finger tap, Voiceover does say Agree but
gives a little clunk as it does when you've touched something
that won't work. Even after the 4-finger tap, no part of the
screen says Agree or next page.
I decided to do what I will call a rolling 4-finger tap.
It's the kind of thing one might have done in Junior high school
to aggravate a teacher where you tap your 4 fingers one at a time
in very quick succession to give a ripping sound as in tttap.
I almost fell out of my chair. There on the screen were
those fields and they announce themselves like they should if
you tap once above them. I Tapped Agree and to my amazement, it
finally gave an alert message that I had agreed and after
tapping OK, it went back in to the app store and is letting me
update things.
Here is something else I have always noticed in IOS and
voiceover. If you do use a keyboard, you can arrow around in the
area of focus but not the entire screen. If you touch someother
area of focus, you can now move all around that part of the
screen with the arrows. I think there is a key sequence to jump
between different windows but it escapes me.
I do know I ran 1 finger over every millimeter of the
margin field and only found the status bars at the top and the
big text rectangle full of legalese with it's Cancel and no
other useful buttons.
Is that rolling 4-finger tap anything that anybody knows
about?
This happens to be the app store legal agreement but I
am sure this is the output of some standard web display program
Apple uses for zillions of applications. 
I almost forgot that I tried the 2-finger slide up to
read the whole window and it also failed to see any buttons but
Cancel. The 3-finger swipe up tries to read you the next screen
but just says Page 2 of 1 and is the bottom of the home page
in my case. Three fingers down says Page 1 of 1 and is the
first part of Home.
Sorry for the length of this posting but I am sure I am
not the only one to have hit this wall. Had I not used the
keyboard at all, I wouldn't have been able to page back and
forth through the document and that rolling tap I did was more
out of frustration than out of technical knowledge.
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Re: App Store Update Things get Curioser and Curioser

2014-09-30 Thread Martin G. McCormick
I did.
Sarah k Alawami writes:
 I would email accessibil...@apple.com about this. I'm still on ios7 until 
 my apps I use daily get updates which they slowly are.
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App Store Update

2014-09-29 Thread Martin G. McCormick
After upgrading to IOS8, my one remaining drudgery task
is the update to the app store. The drudgery part is that
36-page legal masterpiece that one must agree to in order to
make the update happen so life can go on and the Earth won't get
stuck on it's axis causing the ocean to boil.

There are 36 pages in the agreement and I am not sure if
you must click agree on each one or what. There are the same
buttons for each page. There is Cancel, then the text, 
a link to send the agreement by email, Previous page, Next page 
and then the Agree button
The design is clever in that you can not just tap next
page 36 times and you're done. You must alternate between the
text and the next page button to see the next page.
The strange part was when I got to Page 36 of 36 and
read it. I am not sure what one is supposed to do next because
nothing changes. You are at the end of the agreement and there
are the same buttons. Clicking Agree does nothing except you
hear it echoed by the iPad's voice.
It's like, What next? There are no complaints or errors but you
can't seem to go forward.
I tested the send agreement by email link and that
worked just fine so those of you who have already done this, how
do you get to the next step? Thanks.

Martin
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Re: App Store Update

2014-09-29 Thread Martin G. McCormick
My thanks to all who answered. I had not tried the
4-finger jesture but was using a keyboard.
The keyboard is handy for some things but like a hammer,
it's not for every occasion.

Martin
Sarah k Alawami writes:
 Nope just hit agree and you re good to go.  Use your scrol jestures or do 
 a 4 finger touch at the bottom of the screen.
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Re: Bluetooth keyboard on IOS 8 I Am Not Happy! A fix

2014-09-28 Thread Martin G. McCormick
I got my iPad Back. Am I sorry about all those nasty
things I said about Apple?
Not in the least because this is big business at it's
worst.
Okay. Enough whining and griping from me. Here is the
fix. It was aimed at iPhone users, but it does work on the iPad
just fine.
As in most software bugs, things aren't what they appear
to be. The Caps-lock works correctly but the reporting of it's
status is what is broken. I will condense what little I have
learned so far.
From:Sarah k Alawami marri...@gmail.com
She reported that turning quicknav on helps. You do that
by pressing the Left-arrow and Right-arrow keys simultaneously.
The system reports that quicknav is on. This gives you your
arrows back but I would call this teaser mode because you
can't yet click on/select any of the fields that are
tantalizingly now reported as you arrow back and forth.
Also, another bug in IOS8 is that voiceover crashes when
one is using the arrow keys plus probably a few other things.
The system goes silent briefly and you here Voiceover on and
find that you are now back at the start of the list of available
links to arrow through. This is annoying but if you arrow
through things a little more slowly, it seems to crash less
often. Time to go down another rabbit hole.
One of the google searches I did turned up the following
set of instructions on applevis. Follow these carefully. The
following words are not mine but lifted from the email being
referenced.
Quoting:

   AppleVis
   If your Bluetooth keyboard doesn't work with VoiceOver except just a
   few functions in iOS 8.0, try the following steps to resolve the issue.
   Once the problem disappears, it doesn't appear again unless you change
   the iPhone language in Settings, General, Language  Region. To make
   the problem disappear from your iPhone, follow these steps:

   1. If you use just one software keyboard, temporarily add an arbitrary
   one in Settings, General, Keyboard, Keyboards, Add New Keyboard.
   2. Open the Notes app.
   3. Create a new note.
   4. Press the left arrow key and the right arrow key simultaneously to
   turn off the quick navigation option.
   5. Hold down the command key and press the space key several times to
   cycle through the list of software keyboards.
   6. Press the left arrow key and the right arrow key simultaneously to
   turn on the quick navigation option.
   7. Now your Bluetooth keyboard should work fine except other iOS bugs.
   8. You may delete the software keyboard temporarily added at Settings,
   General, Keyboard, Keyboards.

   This is a copy of the email sent to RiVO customers to resolve the issue
   (http://goo.gl/GiBvWy) since it should also resolve the problem for
   other Bluetooth keyboards as well.

End of quote

This is Martin speaking now. After activating notes from
the touch screen, I selected compose and did as the instructions
said. I had selected a Spanish keyboard as the software keyboard so I typed
Command+Space and heard Espaniole then English and then
Espaniole again as there were now two software keyboards.
I left it on English. You then just get out of notes and
the BT KB now works as well as it did in IOS6.

The IOS8 accessibility stack was simply not ready for
prime time. While I do not have any inside knowledge of how the
OS works, it appears that various parts of the system are not
speaking to each other during installation and setup. If your
are using an English or Russian or Chinese locale, all important
modules such as the keyboard translator should understand which
character sets to use without the end user having to essentially
initialize them. In unix, we call this the environment and make
use of environmental variables and it generally works
beautifully. IOS is not unix but the concept is an old and
tested one. We are using XYZ language so everything that deals
with text and fonts knows this and behaves accordingly unless
specifically told otherwise.
I hope this helps somebody. Knowledge is worth a lot
more when it is concentrated in one place. Treasure hunts are
fun and challenging but sometimes, we just want stuff to work.

Martin
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Re: Bluetooth keyboard on IOS 8 I Am Not Happy!

2014-09-27 Thread Martin G. McCormick
As one who works, at least for a few more months, in
networking and computing, I think we should upgrade our
operating system whenever possible to the current state of the
art for one's own security if nothing else. The hackers and
crackers out there have usually figured out how to break in to
older systems and the script monkeys happily spread the mischief
around. It used to be they did it for bragging rights or because
they were angry at someone else but now it's even more important
to stay current because organized crime is involved and some of
these exploits even have the backing of governments.
So, stupid me, I decided to go ahead and upgrade my iPad
to IOS8 today.

Big mistake!
This is a copy of the message I sent to
accessibil...@apple.com. I suspect it will have no effect
whatsoever, but I sent it after much thought and some cooling
down. Message follows:

Subject: IOS8 is Almost Totally Inaccessible.


I am a systems engineer with Oklahoma State University
who specializes in unix system programming and who enjoys
solving technical issues as well as building electronic and
mechanical things.
I also happen to be a computer user who is blind and
have used accessibility features in Linux andApple's OSX and IOS
platforms.
When I bought my iPad a couple of years ago, it came
with IOS6.x installed and I was happy with the way voiceover
worked. I did also buy a Logitech Bluetooth keyboard which is
almost indispensable when entering large amounts of text or
passwords. The on-screen keyboard is not impossible for a person
who is blind to use, but it is awkward. Frankly, I much prefer
real keys to hunting and tapping any day.

When IOS7 came out, I upgraded to that and the BT
keyboard was a little more quirky than before, but I had no
trouble using it. One just got used to the way it behaved and
there were no real show stoppers.

If anybody knows that complex systems do not always work
has hoped, it is me so one expects the occasional glitch or bug
when something new comes out but the following is beyond
ridiculous.
On September 27 of 2014, I upgraded to IOS8.0.2 and that
was a huge mistake.
The bluetooth keyboard now is completely useless except
for two very specific conditions:

1.  All the control functions such as Escape, F11 and F12
actually still work.

2.  The letters and numbers will still work
when inside an application such as within a text-edit field but
they do nothing when trying to navigate the screen. The iPad
does emit a sound when the keyboard is switched on and off so it
is not loosing contact.
The Caps-Lock key always reports that Caps lock is on
each time it is pressed but the resulting characters sent to a
text application do reflect the correct case so all the scan
codes are obviously being received and translated correctly.
I would love to have my iPad back. It's loaded with
possibilities and I downloaded the upgrade in good faith that it
would cause the system to work better and be more secure.
I was wrong and I am not happy at this time.

Sincerely,

Martin McCormick WB5AGZ  Stillwater, OK 
Systems Engineer
OSU Information Technology Department Telecommunications Services Group

End of quoted message.

At this time, I don't have any apps on the iPad that are
very important so I wasn't too worried and wasn't really
watching out for things like bluetooth keyboards not working any
longer as that support is part of the OS and should be something
that gets caught very early. It should be kind of like shipping
ten-thousand washing machines without their power cords or drive
motors.
I have had a Linux upgrade go really badly, once, but
that was totally my fault and hey, it's free anyway and I had
backups of all the important stuff. One kind of expects better
out of a multi-million-dollar corporation but I am not sure real
adults are in charge of much of anything any more.

Oh well, I am just blowing off steam now. 

Martin
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KNFB Reader Does it work on the iPad?

2014-09-24 Thread Martin G. McCormick
The IPad I have is about 2 years old and came with IOS6
installed. I have since upgraded it to IOS7 and will upgrade to
8 shortly so it runs the right versions of IOS for the KNFB
Reader but IPads weren't mentioned at all in their list of
supported devices.
The app is discussed at the following URL:

http://www.knfbreader.com/

Thanks.

Martin McCormick
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Re: KNFB Reader Does it work on the iPad?

2014-09-24 Thread Martin G. McCormick
I certainly will. Assuming the app will install and run
on the IPad, there are logistical issues. The rear-facing camera
is in one corner of the bottom. It will need to be suspended
over the middle of the reading area plus one will need a light
source to aluminate it. I like to build things so this would be
a good project. Modern LED lights are now available for the
automotive industry so maybe I could find some white ones that
would mount on a pannel. 
LED lights are relatively cool and don't require
anywhere near as much current as do conventional incandescent
lamps. They would also probably be easier to keep out of the
direct view of the camera.

Martin

william lomas writes:
 Hello, I think to be fair it would install on an iPad, as it is running 
 apples operating system.
 I don't know that what results we'd get using an iPad, but by all means 
 try it?
 I think it's primarily designed for those using an iPhone. It's more 
 portable. Let me know how you get on.

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How do you know When Your Mac is Sick?

2014-07-04 Thread Martin G. McCormick
This sounds like the opening of a bad joke, but I am
serious. My wife's Mac is running snowleopard and she reports
that recently, she gets the spinning beach ball of death while
running various applications. Are there any logs one can look at
that are apt to be useful in figuring out whether the problem
might be due to hardware failure or software issues?

I am more familiar with FreeBSD and Linux and know that
the log called messages or syslog on systems that have syslog is
an excellent place to start but Mac's do their logging slightly
differently so I might be missing something.
Are there any diagnostic programs that can help you spot
possible trouble?
Thanks for any good suggestions.

Martin McCormick
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Re: Wire Colors

2014-01-07 Thread Martin G. McCormick
Thanks for the idea. I will give it a try as the price
is right.

The availability of high-quality color cameras coupled
with powerful computers is a dream that was science fiction only
a few years ago. James Bond might have had an iPhone-style
camera but you really couldn't have bought one at any price ten
or fifteen years ago.

Sandratomkins writes:
 Martin,
 This is a bit of a tall order! But I can make a suggestion that you could 
 try: The app I would suggest is called camfind. For example, I just took 
 a shot of my coffee mug  and the answer was black-and-white striped mug. 
 Which is correct! So, if you use this app and isolate any given wire by 
 sliding  a sheet of plain paper underneath it, so that CamFind is only 
 looking at one wire at a  time, you may have success! Give it a try 
 anyway, I think, hope I'm Right here, CamFind is a free app. So there's 
 nothing to be lost?
 Happy snapping,
 Sandy
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Another OCR Question About the iPad this time

2014-01-06 Thread Martin G. McCormick
I bought my iPad last February and it has the Lightning
connector so it is a newer design. It has the FaceTime camera on
the same side as the screen and a rear-facing camera on the back
side of the upper-right corner. I remember a thread about how
some of the iPads did not have enough resolution for scanning
printed documents and I am asking whether or not the newer iPads
can do OCR.

Thanks.

Martin McCormick
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Re: Another OCR Question About the iPad this time

2014-01-06 Thread Martin G. McCormick
Thanks! I remember when I got mine, the Mini was in the store
and the iPad Air had not yet come out. Mine started out as
IOS6.1, I think so it should be new enough to work.

Anne Robertson writes:
 Hello Martin,
 
 My base model iPad Mini works fine for OCR using either Prizmo or 
 TextGrabber.
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Wire Colors

2014-01-06 Thread Martin G. McCormick
One of the more interesting things I have wanted to do
with the camera in an iPad/iPhone is using it to read wire
colors. The problem is that many wires are not one simple color.
In an Ethernet cable, for instance, there are 8 wires that are
colored in such a way as to allow a technician to tell which
lead belongs with it's mate making for four pairs. As one
example, the first pair is called blue-white and consists of
one lead which is mostly blue with little wite thready spots
like dashes printed in the insulation. It's mate is white with
little blue markings against the white background. There is
another pair that is green and grey and so forth.

An OCR program probably couldn't help you much because
these are not characters but a pattern-matching program probably
could do it if you could show it only one wire at a time.

Has anybody done this with any success?

By the way, the real monster in this problem is that
wires inside of equipment are in all sorts of places and bundled
tightly making it hard to isolate one out of, say, 15 or 20 or
lots more. I have seen the wire bundle coming out of a relay
rack at our local telephone exchange. This bundle was about the
size of a pair of legs and probably had 4800 strands in it. The
color scheme repeats itself indefinitely and then the whole
rainbow goes in to a sheath of some color pattern along with
other small bundles in their sheaths of different colors and
that's how they do this on a huge scale.

The camera on an IOS device would probably be able to
see lots of wires at once but the job would be to isolate the
one to identify and ignore the rest.

Martin
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Re: Another OCR Question About the iPad this time

2014-01-06 Thread Martin G. McCormick
Thank you. I can imagine the problem. I like building
things when what one wants is not readily available. Does the
stand try to put both halves of a book under the lens or do you
need to slide it back and forth depending upon which side of the
page one is reading?

I have seen OCR programs that let you put an open book
face down on the scanner glass and the software noticed the two
separate blocks from each side of the book and gave you the text
in the correct order.

Esther writes:
 Hi Martin,
 
 Yes, the newer iPads do have enough resolution for scanning printed 
 documents, but it is somewhat tricky to get the documents centered with 
 the camera in the top right corner and much larger devices.  I've heard 
 some vendors are working on stands for the iPad, similar to the StandScan 
 Pro, but I don't know if these will come with the same built-in lighting.
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Mountain Lion Safari; Pages have Stopped Interacting when opened.

2013-12-11 Thread Martin G. McCormick
I've done something I did not intend to do but am not
sure what.

When I go to an address in safari, I no longer hear the
bleep sound followed by the reading of the opening web page even
though I went in to the voiceover menu, selected the web row
which happens to be Row 5 in the table and selected for it to
read the page upon opening.

Right now, I open a page and then need to move over to
the html document, interact with that and it works.

If one resets safari, the next attempt to open a page
works with the page opening automatically but all subsequent
opens require one to use the VO-arrows to find the html link and
interact with it.

I just upgraded to Mountain Lion 3 days ago and it was
working fine so I know I killed something probably while
attempting to adjust something else.

Thanks.

Martin
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Re: Mountain Lion Safari; Pages have Stopped Interacting when opened.

2013-12-11 Thread Martin G. McCormick
Thank you. One wonders is anybody testing anything any
more these days? It's not just Apple but it seems to be what the
world of IT has come to these days. It took me all of 5 minutes
this morning to realize that something isn't right as I wasted a
whole day trying to fix it, thinking I had turned off something.


Phil Halton writes:
 this is a known bug in safari . there is a podcast detailing the problem 
 on applevis.com
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Re: Mountain Lion Safari; Pages have Stopped Interacting when opened.

2013-12-11 Thread Martin G. McCormick
Phil Halton writes:
 this is a known bug in safari . there is a podcast detailing the problem 
 on applevis.com
 
 a search on that website for safari will probably bring it up.

It sure did. The podcast link now gives a 404 not found error,
but there is a long discussion about this very problem and, of
course, Apple says it is fixed in Mavericks.

The discussion on applevis started in July or August and
Apple argued that there was no problem until rather recently
when someone in the accessibility group was able to duplicate
it. To do that, you must turn the computer on, use voiceover and go
to two average web sites. On the second one, you say, HMM.
That's weird. It didn't give any audible feedback that the page
loaded. If you leave the computer on, every site you visit after
that misbehaves the same way.

Nobody expects something as complex as a modern
operating system to behave perfectly, but this bug should not have
ever gotten out the door.

Martin
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Upgrade to Moutain Lion Successful, I think.

2013-12-09 Thread Martin G. McCormick
I tried the online upgrade in which you buy the software
on line and they send you a PDF document which is
password-protected. The document contains your authorization
code that you use in the App store to redeal the actual upgrade
package.

When you launch Appstore, you enter the content code at
the redeem button and once it has finished downloading, you are
presented with a button to start.

It all worked as advertised and I have only run up
against one unexpected event. I hit VO-m for the menu bar,
used VO's arrow key combinations to go down through Apple Menu
and found About this Mac

If I select that, I immediately am dropped back to my
desktop. There is no error or complaint of any kind. It makes me
think that something has changed in getting the information
about one's Mac. The other items in the Apple Menu seemed
normal. The only one I tried was System Preferences which
opened just like it did in snowleopard.

If anybody can tell me whether this is normal or broken,
I would appreciate it.

Oh yes, one other little strange thing. When I first
started the system after the upgrade, an alert popped up saying
that a document called speechserver.app was corrupted and
couldn't be restored. Voiceover is working fine and came up on
the same output device it had been on when I started the upgrade
while still in snowleopard.

I did run safari and tested it by filling in a form to
request leave and that went perfectly.
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Re: Java Preferences Configuration accessibility issues for Educational web sites [was Re: Snowleopard How does one Clear the Java Runtime Environment?]

2013-12-06 Thread Martin G. McCormick
Thank you very much. I appreciate your answer as several
of us as in me and my coworkers have been beating our collective
heads over this issue. This probably also means that other
platforms are having issues, also. Since java is not an Apple
product, I thoroughly understand the situation even if it still
makes one grind one's teeth and resort to
swearing. The end result is that it
just plain doesn't work and you can't think your way out of the
problem. I will forward your message to others in our
organization because, as a university, we make heavy use of
Blackboard and, in this case, another educational site which is
heavily infested with java.

We are working to upgrade my work Mac to Moutain Lion
which brings the question, Will that make any difference?

Esther writes:
 I think you've run up against the accessibility issues in the Java 
 Preferences Utility, which is why you can't find options to clear your 
 temporary files.  This issue was discussed on list last year in 
 connection with updates a user had to run to update Blackboard, and that 
 discussion centered on Lion.  However, the same underlying accessibility 
 issues for using Java Preferences were true for Snow Leopard.  I've 
 changed the subject line of the post so people will know this is a 
 general issue, especially for academic web sites of different sorts that 
 use Java for course materials, and not specific to the fact that you were 
 using Snow Leopard. You'll find most of the relevant posts if you search 
 the Mail Archive for this list, and enter a search string like:
 from:Esther java preferences
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Voiceover on Apple TV

2013-12-06 Thread Martin G. McCormick
We are thinking about possibly getting Apple TV. I am
familiar with Voiceover on the Mac and iPad. Is the Voiceover on
Apple TV similar and useful? 

Thank you.

Martin McCormick
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Re: Java Preferences Configuration accessibility issues for Educational web sites [was Re: Snowleopard How does one Clear the Java Runtime Environment?]

2013-12-06 Thread Martin G. McCormick
Thanks for the thorough explanation. I will save this
message in hopes of getting things to work in the near future. I
don't know what it is about the education world that makes the
planners and doers so in love with problematic technology. I am
a tech lover, myself, but there is one over-arching
consideration with designing a system. Will it work well for all
comers? The more javascript and client-side technology one
sticks in to the mix, the more one is certain that you will
break something for somebody and the idea here is to communicate
and educate and that seems to be secondary these days to making
a pretty and slick-looking GUI. Okay. I'll stop right there.

Many thanks again. I just want it to work so I will stop
being nagged as to whether I have completed the assignment.

Martin McCormick
Esther writes:
 Apple has handed Java support back to Oracle.  So I suppose the question 
 is what version of Java you need to run in order to support BlackBoard 
 and other educational content.  I'm not sure whether your question is 
 about the accessibility issues of using Java Preferences as a VoiceOver 
 user or about the version of Java you need to be running to get your 
 educational web software working on different browser platforms.
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Snowleopard How does one Clear the Java Runtime Environment?

2013-12-04 Thread Martin G. McCormick
I must occasionally use the skillsoft web site which
makes extensive use of java to run what they call their course
player. It tends to lock up tighter than a drum and if you poke
and prod long enough, one can get this document to appear
telling you things to try such as setting the browser type to
safari and clearing the cache. That is easy enough to do but the
last step is to clear the JRE or Java Runtime Environment. Like
any really important step, their description doesn't match what
one actually gets so I wonder if snowleopard might have changed
the procedure slightly.

What you are supposed to do is clear temporary files in
the JRE that may not be suitable for you, when using safari.

The instructions in the course player said to go in to
the finder menu, select go and then utilities but the only
utility having anything to do with java did not have anything to
do with the runtime environment.

Thanks.
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Still Not Adding Bookmarks to Safari

2013-06-17 Thread Martin G. McCormick
I've obviously done something wrong, but don't know what.

Here it is in it's simplest form. I open safari, type in
the URL in to the tool bar and hit Enter which gives me the
opening page. I then tab until I leave html content and there is
add bookmark which I click with VO-space. The dialog starts
as to where to put the bookmark and I open the menu and select
top sites which should make it show up when opening safari. I
hit Escape which closes the menu showing top sites and move on
over past Cancel to add and click that.
One would thing that should do it but if you get out of safari
and re-launch it, there is no new bookmark in the line having
bookmarks like Apple and Youtube. It just disappears as far as
I can tell.

There is no complaint or error window that pops up, just
a silent failure to store the new bookmark anywhere. I did look
in the bookmarks menu and the bookmarks bar and there is nothing
new.

What else should I look at? As always, thanks for any
and all suggestions.

Martin McCormick
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Re: Still Not Adding Bookmarks to Safari

2013-06-17 Thread Martin G. McCormick
Trevor and Sarah,

Thanks. I thought about bugs because I just had a sighted
coworker watch over my shoulder as I tried to add this url to
the top sites folder and what he saw was exactly what I heard.
It all acts like it works but no bookmark gets stored anywhere.
You use the mouse and it works.

trevor writes:
 I normally do command D and VO right to done.

Thanks for the tip. On this system, the same thing
happens. Command-d opens the diallog and you can VO-Right to Add
default button.
 This Mac has OSX 10.6.8 with safari  5.1.9
6534.59.8 which I guess is a build number or something similar.
I sure hope Apple decides to fix this because it is sure
annoying when you need to use it.

I don't feel quite so stupid now, but I sure wasted a bunch
of time.

Martin
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Re: Managing Bookmarks in Safari under Snowleopard

2013-06-14 Thread Martin G. McCormick
Thanks for the documentation. I was able to delete the
unwanted bookmarks. When trying to install a new one, however, I
was able to get it in to the bookmarks bar but how do you move
it so that it shows up as a button after starting safari?

I got the new bookmark by logging in to the desired web
site, logging out and then looking at the table in history. One
of the 3 links created went to the home page which is what one
needs for this site. I went to Add and the dialog presented the
menu in which the only viable possibility was in the bookmarks
bar. One of the many mysteries of this process is why top sites
was greyed out. That is, of course, what I really wanted but I
settled for the bookmarks bar for now.

In addition to what I get payed to do, my project the
last 2 days has been to get the bookmark I need sitting there
next to the others that went in without nearly as much of a
fight in times past. I had not needed to install any new
bookmarks for maybe a year or so and there have been a couple of
safari updates so whatever changes wer made must have tightened
up the process. 


Martin

Isaac Hebert writes:
 Once you have bookmarks stored on your system, you can rearrange,
 rename and delete items using the Bookmarks Editor.
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Skillsoft Web Site and Java Better News

2013-06-13 Thread Martin G. McCormick
I determined that the java on my Mac is up to date as I
always run the software updates and I also flushed the cache in
safari as this is one of the things the skillsoft site tells you
to do if you are having trouble.

I then logged right in the next time I tried.
The only trouble I am having is that of adding a new
bookmark in safari. The procedure appears to have changed and
that will be my next message.

Martin
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Managing Bookmarks in Safari under Snowleopard

2013-06-13 Thread Martin G. McCormick
Something seems to have changed in safari under
Snowleopard regarding the adding and deleting of bookmarks.

I have created several in the past and placed them in
Top Sites so you see them  on opening safari.

I can't seem to add new ones or delete old ones.

One set of instructions I found basically said to
activate safari and go
in to menus and find the bookmarks menu, arrow to the bookmark
to delete and press forward delete. What happens now is
voiceover repeats that link every time you hit forward delete
but nothing disappears.

Adding a new link is equally frustrating. One can open
safari, go to the site whose link you want to add and then well,
I am not totally sure. The instructions for deletion also
contained instructions for adding and they also can keep a fool
busy all day not accomplishing anything useful.

I did read an article stating that parental controls can
keep one from adding new bookmarks, but there are no parental
controls in effect.

Another thing I read was that if one could not see all
the bookmarks, safari wouldn't let you add new ones. When I open
safari, The first link to the right is always show bookmarks
and it is always unchecked. Later, there is more bookmarks and
there is a bookmarks menu under that which covers lots of news
sites and youtube.

Any help is appreciated as I am either missing something
or have a control set wrong that is preventing safari from
allowing changes to bookmarks.

Thanks as I am mystified. This is not supposed to be
this difficult.

Martin
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Re: Managing Bookmarks in Safari under Snowleopard

2013-06-13 Thread Martin G. McCormick
Thank you. My Mac is at work but I will give all that a
try tomorrow as I think I was close to what you posted but was
possibly doing some things out of order.

Isaac Hebert writes:
 Once you have bookmarks stored on your system, you can rearrange,
 rename and delete items using the Bookmarks Editor. From the Bookmarks
 Menu choose Show All Bookmarks, or click on the book icon on the left
 hand side of the Bookmarks Bar. Once in edit mode, you can easily see
 how your bookmarks are stored:
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Re: New to OS X: How do I open a new Finder window?

2013-06-12 Thread Martin G. McCormick
David Griffith writes:
 If you press command shift C you will open a computer window very much 
 like
 Window My Computer and you can navigate anywhere from there whilst your
 original window will stay open.

I needed to open a finder window and called up the dock
and clicked on finder. That appeared to do the same thing. If
this is not equivalent, it might explain a problem I had later
which I will describe in a separate message since it is not part
of this question.
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Skillsoft Web Site and Java

2013-06-12 Thread Martin G. McCormick
I am running OSX 10.6.8 and will need to access the
skillsoft.com web site which says it works with safari but isn't
working with this system yet.

When you choose safari, it has nice clear instructions
on what to do to make things work. First, you go in to safari,
clear the cache and make sure java and javascript are enabled.
They already were. The next thing is to open a new finder window
which I think I did by clicking on finder's icon in the dock,
going to the go menu and opening that which ultimately gets you
to javapreferences.

At that point, things went down hill. Javapreferences
opened and presented an empty table and that's as far as I could
get. The only thing left to do was force the window closed with
command-q.

What you are supposed to do is find something called
network and perform somee tasks such as deleting files, there.

It acts like java is either very sick or possibly not
even installed.

Any ideas are appreciated.

Martin McCormick
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Re: Skillsoft Web Site and Java

2013-06-12 Thread Martin G. McCormick
Thanks for the reply. If you or anybody hear any better
news, I am all ears.

Zachary Kline writes:
 The problem almost certainly isn?t with Java itself, but is with 
 VoiceoVer?s poor support for this particular app, and Java-based GUIs in 
 general. Sadly, I don?t know the specifics of how you can resolve this 
 one. I?ve never done more than give the preferences a cursory look 
 myself, and avoid Java whenever i can.
 Wish I and better news,
 Zack.
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Re: Basic Safari and Voiceover Question Maybe Solved

2013-02-11 Thread Martin G. McCormick
Somebody on this list may have indirectly helped me out
when answering another question. I opened the voiceover utility
and changed the manner in which links are read from dom order
to by groups That seemed to get the selected window to read.

I will try a few different links to see if that did it,
but it looks better.
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