[Mailman-Users] Re: What to do when hosting providers frequently gets listed on an RBL

[stinga]

On 05/06/2021 04:20, Kenneth Kron wrote:

My hosting seems to be permanently banned by Yahoo and today Comcast started 
bouncing them.

I worked on the yahoo problem for a week with tech support and they never seemed to 
make any progress.   Yesterday comcast.net  started 
bouncing with an RBL notice.
I’m ready to move my mailing list but I’m not sure where to and I’m wondering 
how common this problem is and how to select a provider that is capable of 
keeping my mailing list of the RBL’s.

G'day,

I went through this issue and managed to get off the RBL's and then back 
on again.


Do you send out monthly reminders? If you do, do you remove those that 
bounce? I do.

In some cases I have removed the monthly reminder.

I believe ISP's are getting stronger on bouncing messages and it maybe 
that you get caught up in too many bounces. I don't have proof of that.


I also think people sign up for lists, forget they have done so.
Some are basically idiots and mark your list email as spam because they 
can't be bothered to unsubscribe and that ends up blocking an IP.


I now delete any bounced message, working on the premise if they want 
the emails they will resubscribe.


--
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Stinga...(:)-)
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[Mailman-Users] Re: What to do when hosting providers frequently gets listed on an RBL

[dmitri maziuk]

On 2021-06-05 3:31 PM, Christian Buser via Mailman-Users wrote:

Hello Mark Sapiro. On Sat, 5 Jun 2021 12:44:52 -0700, you wrote:


In the past, Brian Carpenter of EMWD would have responded by now with
an offer to support your list and help move it, but tragically, Brian
recently died from a COVID virus infection.


This is too bad news - was it mentioned in this list before?

I would like to express my condolences to his family and to all who knew him!


Same here, sorry to hear this.

Dima

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[Mailman-Users] Re: What to do when hosting providers frequently gets listed on an RBL

[Mark Sapiro]

On 6/5/21 1:44 PM, Carl Zwanzig wrote:

On 6/5/2021 1:31 PM, Christian Buser via Mailman-Users wrote:

Hello Mark Sapiro. On Sat, 5 Jun 2021 12:44:52 -0700, you wrote:



In the past, Brian Carpenter of EMWD would have responded by now with
an offer to support your list and help move it, but tragically, Brian
recently died from a COVID virus infection.

This is too bad news - was it mentioned in this list before?


Was just wondering that, too.



Apparently not. There is a thread on the MM3 users list at 
https://lists.mailman3.org/archives/list/mailman-us...@mailman3.org/thread/ZP37DNESI4VXZJC2E6ANMOGD6D4PZFFA/


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[Mailman-Users] Re: What to do when hosting providers frequently gets listed on an RBL

[Carl Zwanzig]

On 6/5/2021 1:31 PM, Christian Buser via Mailman-Users wrote:

Hello Mark Sapiro. On Sat, 5 Jun 2021 12:44:52 -0700, you wrote:



In the past, Brian Carpenter of EMWD would have responded by now with
an offer to support your list and help move it, but tragically, Brian
recently died from a COVID virus infection.

This is too bad news - was it mentioned in this list before?


Was just wondering that, too.


I would like to express my condolences to his family and to all who knew him!


The same.

(If you -can- get the vacc, just do it. Now. In the USA, they're free to the 
recipient.)


z!
not wanting to get political here
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[Mailman-Users] Re: What to do when hosting providers frequently gets listed on an RBL

[Christian Buser via Mailman-Users]

Hello Mark Sapiro. On Sat, 5 Jun 2021 12:44:52 -0700, you wrote:

> In the past, Brian Carpenter of EMWD would have responded by now with 
> an offer to support your list and help move it, but tragically, Brian 
> recently died from a COVID virus infection.

This is too bad news - was it mentioned in this list before? 

I would like to express my condolences to his family and to all who knew him! 

I had my 2nd vaccination shot on May 18, so I hope to be relatively safe - but 
you never know. 

Best wishes to all 
Christian 

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Hilfe fuer Strassenkinder in Ghana: https://www.chance-for-children.org
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[Mailman-Users] Re: Problem with the Approved message confirmation

[Ivan Tejeiro Izquierdo]

I will try it Stephen, thank you so much for your help.
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[Mailman-Users] Re: What to do when hosting providers frequently gets listed on an RBL

[Mark Sapiro]

On 6/4/21 1:20 PM, Kenneth Kron wrote:

My hosting seems to be permanently banned by Yahoo and today Comcast started 
bouncing them.



There is much advice in the archives of this list including the reply 
from Jon in this thread, but all the suggestions regarding mail server 
configuration and black list removal are things for the admins of the 
mail server to do. In the case of a hosted list, the only thing a list 
owner can do is appeal to the hosting service to address these issues. 
Unfortunately, there are some hosting services that are unwilling or 
unable to do what's necessary to ensure that list mail can be delivered.


In these cases, the only recourse is to move your list. There is a list 
of providers at 
. We hope that 
these providers are all able to actually support the Mailman service 
they provide.


In the past, Brian Carpenter of EMWD would have responded by now with an 
offer to support your list and help move it, but tragically, Brian 
recently died from a COVID virus infection. His family is continuing 
EMWDs services. We hope they will be able to continue to provide the 
level of service that Brian provided and wish them the best in that 
endeavor. You might check them out.



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Mark Sapiro The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan
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[Mailman-Users] Re: What to do when hosting providers frequently gets listed on an RBL

[Jon Baron]

There has been some relevant discussion of this issue before.

I had similar problems and many others. At the moment things work, but
Micorosft seems to be classifying 90% of the list mail as spam, and this
will ultimately hurt its "reputation" and lead to trouble.

My general advice is to look at your bounce messages and see where they are
coming from. Then look at the various block lists.
https://mxtoolbox.com/blacklists.aspx is a good place to start, but it
doesn't cover everything. May places rely on spamhaus:
https://check.spamhaus.org.  A few rely on
https://www.barracudacentral.org/. And I've found that some apparently
small blockers (Talos, one in Russia, att.com) will actually respond to
email if you complain politely. (The one in Russia responds only in
Russian, but Google Translate does the job.) Microsoft has a complaint form
but it seems to go into a black hole.

Microsoft is here. Gives good general advice:
https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx

There are many things you can do to reduce messages to non-functioning
addresses. The bounce processor can be set to remove them. But you may also
be getting other bounces from bots trying to sign up for your list. 

If you use ipv6, then that raises many other issues, and your server staff
might be able to help by giving you a proper ipv6 address ending in /64. (I
can't tell you how crazy I think this business is.)

I don't want to go into detail here about ipv6 or bots. Bots have been
discussed here before. You may not use ipv6, but I can provide more advice
about that if it is the problem.

And, yes, it does help to set up spf and dkim, if you haven't. And gmail
requires a special addition to spf, but it seems you don't have trouble
with gmail (yet).

Jon

https://itstillworks.com/yahoo-rejecting-mail-server-12192772.html
may help with Yahoo. I never had trouble with them, but they do mention
failed addresses.

For Comcast, I got on the phone with them. I was told to ask a Comcast
customer to complain. I did that, and it seemed to help. But other things
may have accounted for the improvement.

On 06/04/21 13:20, Kenneth Kron wrote:
> My hosting seems to be permanently banned by Yahoo and today Comcast started 
> bouncing them.
> 
> I worked on the yahoo problem for a week with tech support and they never 
> seemed to make any progress.   Yesterday comcast.net  
> started bouncing with an RBL notice.
> I’m ready to move my mailing list but I’m not sure where to and I’m wondering 
> how common this problem is and how to select a provider that is capable of 
> keeping my mailing list of the RBL’s.

-- 
Jonathan Baron, Professor of Psychology, University of Pennsylvania
Home page: https://www.sas.upenn.edu/~baron
Editor: Judgment and Decision Making (http://journal.sjdm.org)
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[Mailman-Users] What to do when hosting providers frequently gets listed on an RBL

[Kenneth Kron]

My hosting seems to be permanently banned by Yahoo and today Comcast started 
bouncing them.

I worked on the yahoo problem for a week with tech support and they never 
seemed to make any progress.   Yesterday comcast.net  
started bouncing with an RBL notice.
I’m ready to move my mailing list but I’m not sure where to and I’m wondering 
how common this problem is and how to select a provider that is capable of 
keeping my mailing list of the RBL’s.

———  Relevant bounce message from comcast

Action: failed
Status: 4.0.0
Diagnostic-Code: X-Postfix; delivery temporarily suspended: host
   mx1.comcast.net [96.114.157.80] refused to talk to 
me: 554
   resimta-po-36v.sys.comcast.net  
resimta-po-36v.sys.comcast.net 
   74.220.211.235 found on one or more DNSBLs, see
   http://postmaster.comcast.net/smtp-error-codes.php#BL001000 

Return-Path: mailto:virtualdojo-boun...@createabeautifulworld.org>>
Received: from gateway10.unifiedlayer.com  
(gateway10.unifiedlayer.com  [69.89.24.105])
by gateway13.unifiedlayer.com  
(Postfix) with ESMTP id C59AC202059C3
for mailto:tejab...@comcast.net>>; Fri,  4 Jun 2021 
10:58:12 -0500 (CDT)
Received: from cm4.websitewelcome.com  (unknown 
[108.167.139.16])
by gateway10.unifiedlayer.com  
(Postfix) with ESMTP id D01C02009A768
for mailto:tejab...@comcast.net>>; Fri,  4 Jun 2021 
10:58:10 -0500 (CDT)
Received: from shared18.arvixe.com  
([143.95.240.20])
by cmsmtp with ESMTP
id pCD4ln04ID5lxpCD4lHJKQ; Fri, 04 Jun 2021 10:58:10 -0500
X-Authority-Reason: ss=1
Received: from [127.0.0.1] (port=22440 helo=shared18.arvixe.com 
)
by shared18.arvixe.com  with esmtp (Exim 
4.93)
(envelope-from mailto:virtualdojo-boun...@createabeautifulworld.org>>)
id 1lpCD4-000rIO-Aw; Fri, 04 Jun 2021 10:58:10 -0500


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[Mailman-Users] Re: Problem with the Approved message confirmation

[Chip Davis]

This happens regularly on the lists that I administer, usually as a 
result of a well-meaning subscriber 'cc:'ing a non-subscriber, who 
then replies back to both the subscriber and the list.


Since I have to deal with the moderated message anyway, I simply send 
the non-subscriber a short note explaining that their note has been 
accepted, but that further correspondence on the subject should be 
sent directly to the subscriber who 'cc:'d the note to them.


It's not automatic, but the delta effort is only slightly more than 
what is necessary to reject the attempted posting.


-Chip-

On 6/4/2021 11:12 AM, Ivan Tejeiro Izquierdo wrote:

To summarize Mark and not drive you crazy, what we need is that the person who 
sends an email to a moderate list, whether or not they belong to the list, 
receive the email that tells them if their post has been accepted or rejected.


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