[Mailman-Users] uncaught bounce notification

2009-03-13 Thread Ted Frohling

I'm getting an uncaught bounce notification from a particular user on
one of my mailing lists.  In a message in the archives, one respondent
said they could look at the message, but would need the original
email.  I'm using mailman 2.1.9 and postfix as the mta.  I can't figure
out where I would find the original message.  I've looked in the
usual places and neither mailman nor postfix is keeping the original
message around.  At least that I have found.  So where to look, or
what to turn on so the message is saved for the future so I have a
chance to determine why the message is not being understood by the
mailman bounce processor.

thanks,

ted

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Re: [Mailman-Users] uncaught bounce notification

2009-03-13 Thread Mark Sapiro
Ted Frohling wrote:

I'm getting an uncaught bounce notification from a particular user on
one of my mailing lists.  In a message in the archives, one respondent
said they could look at the message, but would need the original
email.  I'm using mailman 2.1.9 and postfix as the mta.  I can't figure
out where I would find the original message.


The original uncaught bounce notification email that you received,
not the original email that bounced.

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Re: [Mailman-Users] uncaught bounce notification

2009-03-13 Thread Barry Finkel
Ted Frohling t...@frohling.org wrote:

I'm getting an uncaught bounce notification from a particular user on
one of my mailing lists.  In a message in the archives, one respondent
said they could look at the message, but would need the original
email.  I'm using mailman 2.1.9 and postfix as the mta.  I can't figure
out where I would find the original message.  I've looked in the
usual places and neither mailman nor postfix is keeping the original
message around.  At least that I have found.  So where to look, or
what to turn on so the message is saved for the future so I have a
chance to determine why the message is not being understood by the
mailman bounce processor.

You would need to look at the archives mbox file on the Mailman machine.
On my Ubuntu machine the archives are in

 /var/lib/mailman/archives/private/LISTNAME.mbox/LISTNAME.mbox

That mbox file has the mail messages with all of the RFC 5322 mail
headers.  Viewing the archives via the web interface will not show
all of the mail headers.
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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-15 Thread Mark Sapiro
Jeff Grossman wrote:

Don't temporary failures get a score of 0.5 while a permanent failure gets
a score of 1.0?  So, if that is the case, these temporary failures would
take longer to suspend the account.  I think these should be counted.


That's what the documentation says, but in fact, it doesn't work that
way. Bounces which are recognized as 'warnings', e.g. Unable to
deliver your message for 4 hours, will keep trying ..., are ignored.
All other recognized bounces are given a weight of 1.0.

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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-15 Thread Jeff Grossman
Mark Sapiro wrote:
 Jeff Grossman wrote:

Don't temporary failures get a score of 0.5 while a permanent failure
 gets
a score of 1.0?  So, if that is the case, these temporary failures would
take longer to suspend the account.  I think these should be counted.


 That's what the documentation says, but in fact, it doesn't work that
 way. Bounces which are recognized as 'warnings', e.g. Unable to
 deliver your message for 4 hours, will keep trying ..., are ignored.
 All other recognized bounces are given a weight of 1.0.

Oh, thanks for that information.

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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Mark Sapiro
Jeff Grossman wrote:

I received a uncaught bounce notification from one of my lists today.
The bounce looks pretty normal, and figured it should have been caught
by the bounce system.  How do I report bounce formats that did not get
caught by the bounce system?


You send them to me, but I need the full raw message, not just the
body, because various things in the headers are used to determine
which heuristics to apply to the message.


Here is the bounce.  I changed the e-mail address.  And, yes the e-mail
address is currently subscribed to the list.


Whether or not the address is a list member has nothing to do with
recognition. If the bounce is sent to you as unrecognized, Mailman
doesn't know what address bounced. Mailman is saying it couldn't
determine the address. If Mailman had determined the address, and it
wasn't a list member, it would have just ignored the bounce


Hi. The MTA program at mta6-1.us4.outblaze.com was unable to deliver
your message to the following addresses.

This is a permanent error.


This has a Qmail flavor to it, but it doesn't comply with
http://cr.yp.to/proto/qsbmf.txt.


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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Grant Taylor

On 02/13/2009 07:29 PM, Jeff Grossman wrote:
I received a uncaught bounce notification from one of my lists today. 
 The bounce looks pretty normal, and figured it should have been 
caught by the bounce system.  How do I report bounce formats that did 
not get caught by the bounce system?


Though it would be nice for Mailman to recognize this bounce format and 
automatically process it, I am questioning if this particular bounce 
should be acted upon or not.


Seeing as how this bounce was generated because the recipient was over 
quota User's Disk Quota Exceeded, I wonder what the appropriate thing 
to do is.  This is (IMHO) *very* likely to be a transient / temporary 
error.  As such I'm not sure that I would want to act on this particular 
error.  However if a bunch of these errors happened, then I might want 
to take action.


So I'm not sure if this is where the number of bounces (before something 
is done) comes in to play, or what.  Just something to think about.




Grant. . . .
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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Mark Sapiro
Grant Taylor wrote:

On 02/13/2009 07:29 PM, Jeff Grossman wrote:
 I received a uncaught bounce notification from one of my lists today. 
  The bounce looks pretty normal, and figured it should have been 
 caught by the bounce system.  How do I report bounce formats that did 
 not get caught by the bounce system?

Though it would be nice for Mailman to recognize this bounce format and 
automatically process it, I am questioning if this particular bounce 
should be acted upon or not.


That question hinges on whether or not the bounce should be considered
a permanent or a temporary failure. The bounce itself says This is a
permanent error.


Seeing as how this bounce was generated because the recipient was over 
quota User's Disk Quota Exceeded, I wonder what the appropriate thing 
to do is.  This is (IMHO) *very* likely to be a transient / temporary 
error.


I disagree. I think it is likely to be an abandoned account, but in any
case, with default bounce processing settings, The user's delivery
won't be disabled until a bounce like this is received on 5 separate
days.


As such I'm not sure that I would want to act on this particular 
error.  However if a bunch of these errors happened, then I might want 
to take action.

So I'm not sure if this is where the number of bounces (before something 
is done) comes in to play, or what.  Just something to think about.


Exactly.

Also note that the message also said Your message totalled  23 Kbytes.
However a small ( 1Kb) message will be delivered should
you wish to inform your recipient you tried to email.

So probably when we disable the user's delivery after 5 days of
bounces, the disabled notice we send to the user might be accepted,
and with default settings, the user won't be unsubscribed until 3
weeks and two more notices later.

Granted, this could be a user on an extended vacation (over a month),
but in that case, ultimately unsubscribing the user is easy to reverse
and is small penalty for the user's forgetting to disable list
delivery.

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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Ed's Shop
*
Grant Taylor wrote:

On 02/13/2009 07:29 PM, Jeff Grossman wrote:
 I received a uncaught bounce notification from one of my lists today.
  The bounce looks pretty normal, and figured it should have been
 caught by the bounce system.  How do I report bounce formats that did
 not get caught by the bounce system?

Though it would be nice for Mailman to recognize this bounce format and
automatically process it, I am questioning if this particular bounce
should be acted upon or not.


That question hinges on whether or not the bounce should be considered
a permanent or a temporary failure. The bounce itself says This is a
permanent error.


Seeing as how this bounce was generated because the recipient was over
quota User's Disk Quota Exceeded, I wonder what the appropriate thing
to do is.  This is (IMHO) *very* likely to be a transient / temporary
error.


I disagree. I think it is likely to be an abandoned account, but in any
case, with default bounce processing settings, The user's delivery
won't be disabled until a bounce like this is received on 5 separate
days.


As such I'm not sure that I would want to act on this particular
error.  However if a bunch of these errors happened, then I might want
to take action.

So I'm not sure if this is where the number of bounces (before something
is done) comes in to play, or what.  Just something to think about.


Exactly.

Also note that the message also said Your message totalled  23 Kbytes.
However a small ( 1Kb) message will be delivered should
you wish to inform your recipient you tried to email.

So probably when we disable the user's delivery after 5 days of
bounces, the disabled notice we send to the user might be accepted,
and with default settings, the user won't be unsubscribed until 3
weeks and two more notices later.

Granted, this could be a user on an extended vacation (over a month),
but in that case, ultimately unsubscribing the user is easy to reverse
and is small penalty for the user's forgetting to disable list
delivery.

--
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

--
*

I have TEN guys on one of my cPanel List that travel a LOT and
(used to -:) ) Forget to either STOP their subscription or UN-sub.

That BOUNCE(s) used to drive me NUTS until I REALLY put my
foot down AFTER contacting each Lister and finding out what-was-what and
then or THIRD occurrence (each) I banned them which
DID 'get their attention' !!! -:)

At the very beginning of the 1st gent causing it, I also was REALLY
'wondering' and was actually going to ask the same sort of thing as
Jeff had.

Investigate, investigate, investigate.   -:)

Ed

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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Grant Taylor

On 02/14/2009 07:04 PM, Mark Sapiro wrote:
That question hinges on whether or not the bounce should be 
considered a permanent or a temporary failure. The bounce itself says 
This is a permanent error.


Agreed.  However I believe the permanent or temporary nature that the 
bounce is speaking of is on the SMTP level, thus the sending server 
should not try to send this given message again.  I think it is a flaw 
to extend this SMTP meaning up to actual future (different) message 
delivery.


I disagree. I think it is likely to be an abandoned account, but in 
any case, with default bounce processing settings, The user's 
delivery won't be disabled until a bounce like this is received on 5 
separate days.


Possibly.  My experience with my customer shows that people are likely 
to hit their quota over a weekend or a vacation.  When they come back 
the following week (or when ever) and POP all their messages out of 
their box, the /temporary/ error is corrected.  Granted my experience 
may be limited to my customer scope and more than likely does not apply 
to someone like GMail or HotMail or Yahoo.  I guess it depends on the 
customer base.


So probably when we disable the user's delivery after 5 days of 
bounces, the disabled notice we send to the user might be accepted, 
and with default settings, the user won't be unsubscribed until 3 
weeks and two more notices later.


Agreed... as long as there is not  23 kB worth of email received in the 
next 3 weeks.  However if the user does not clean out their mail box in 
that time this leads credence to the likely hood that the account is 
abandoned.


Granted, this could be a user on an extended vacation (over a month), 
but in that case, ultimately unsubscribing the user is easy to 
reverse and is small penalty for the user's forgetting to disable 
list delivery.


True...



Grant. . . .


P.S.  I find it interesting that the bounce is eluding to the amount of 
space remaining in the account.  This is (in my experience) extremely 
unusual.

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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Mark Sapiro
Grant Taylor wrote:

P.S.  I find it interesting that the bounce is eluding to the amount of 
space remaining in the account.  This is (in my experience) extremely 
unusual.


As I read the bounce, it says

Sorry, your intended recipient has too much mail stored
in his mailbox.
Your message totalled  23 Kbytes.
However a small ( 1Kb) message will be delivered should
you wish to inform your recipient you tried to email.

and I interpret that to mean that even though the user is over quota,
the MTA will accept a  1 KB message to allow you to try to notify the
user of the problem, not that the user is 1 KB below quota.

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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Grant Taylor

On 02/14/2009 08:08 PM, Mark Sapiro wrote:
and I interpret that to mean that even though the user is over quota, 
the MTA will accept a  1 KB message to allow you to try to notify 
the user of the problem, not that the user is 1 KB below quota.


*nod*

Hopefully there is a limit to how far over quota the mail box can be 
before the server stops accepting small messages, or it would still be 
possible to DoS the system.




Grant. . . .
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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Jeff Grossman
Grant Taylor wrote:
 On 02/13/2009 07:29 PM, Jeff Grossman wrote:
 I received a uncaught bounce notification from one of my lists today.
  The bounce looks pretty normal, and figured it should have been
 caught by the bounce system.  How do I report bounce formats that did
 not get caught by the bounce system?

 Though it would be nice for Mailman to recognize this bounce format and
 automatically process it, I am questioning if this particular bounce
 should be acted upon or not.

 Seeing as how this bounce was generated because the recipient was over
 quota User's Disk Quota Exceeded, I wonder what the appropriate thing
 to do is.  This is (IMHO) *very* likely to be a transient / temporary
 error.  As such I'm not sure that I would want to act on this particular
 error.  However if a bunch of these errors happened, then I might want
 to take action.

 So I'm not sure if this is where the number of bounces (before something
 is done) comes in to play, or what.  Just something to think about.

Don't temporary failures get a score of 0.5 while a permanent failure gets
a score of 1.0?  So, if that is the case, these temporary failures would
take longer to suspend the account.  I think these should be counted.

Jeff

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Re: [Mailman-Users] Uncaught Bounce Notification

2009-02-14 Thread Brad Knowles

on 2/14/09 7:32 PM, Grant Taylor said:

Agreed.  However I believe the permanent or temporary nature that the 
bounce is speaking of is on the SMTP level, thus the sending server 
should not try to send this given message again.  I think it is a flaw 
to extend this SMTP meaning up to actual future (different) message 
delivery.


This is an excellent point.  I don't think I could have said it better 
myself.


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[Mailman-Users] Uncaught Bounce Notification

2009-02-13 Thread Jeff Grossman
I received a uncaught bounce notification from one of my lists today.
The bounce looks pretty normal, and figured it should have been caught
by the bounce system.  How do I report bounce formats that did not get
caught by the bounce system?

 

Here is the bounce.  I changed the e-mail address.  And, yes the e-mail
address is currently subscribed to the list.

 

Hi. The MTA program at mta6-1.us4.outblaze.com was unable to deliver
your message to the following addresses.

This is a permanent error.

 

x...@x:

Error 01373: User's Disk Quota Exceeded.

Sorry, your intended recipient has too much mail stored

in his mailbox.

Your message totalled  23 Kbytes.

However a small ( 1Kb) message will be delivered should

you wish to inform your recipient you tried to email.

 

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Re: [Mailman-Users] Uncaught bounce notification: Why this message , I haven't sent Any mails

2007-12-17 Thread Mark Sapiro
kk CHN wrote:

I have  few mailing lists running  on Mailman(I am the list administrator
for these lists ) :  for the last few days I am getting a message regularly
with subject line   like this : Uncaught bounce notification


I havn't sent any mails to the address ([EMAIL PROTECTED])
still   I am receiving the   Uncaught bounce notificationemail to my
list administration id  got annoyed How can I control this Or whats
happening here with my  mail system ?


Spammers or confused list members are sending mail to
[EMAIL PROTECTED] or [EMAIL PROTECTED] These
are addresses used by Mailman's automated bounce processing. When an
ordinary message arrives at one of these addresses, Mailman can't
parse it as a Delivery Status Notification and forwards it to the list
owner.

You can't stop spammers from mailing to the address, but you can stop
the notices by turning off bounce_unrecognized_goes_to_list_owner on
the admin Bounce processing page.

-- 
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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Re: [Mailman-Users] Uncaught bounce notification: Why this message , I haven't sent Any mails

2007-12-17 Thread Barry Finkel
kk CHN wrote:

I have  few mailing lists running  on Mailman(I am the list administrator
for these lists ) :  for the last few days I am getting a message regularly
with subject line   like this : Uncaught bounce notification


I havn't sent any mails to the address ([EMAIL PROTECTED])
still   I am receiving the   Uncaught bounce notificationemail to my
list administration id  got annoyed How can I control this Or whats
happening here with my  mail system ?

and Mark Sapiro replied:

Spammers or confused list members are sending mail to
[EMAIL PROTECTED] or [EMAIL PROTECTED] These
are addresses used by Mailman's automated bounce processing. When an
ordinary message arrives at one of these addresses, Mailman can't
parse it as a Delivery Status Notification and forwards it to the list
owner.

You can't stop spammers from mailing to the address, but you can stop
the notices by turning off bounce_unrecognized_goes_to_list_owner on
the admin Bounce processing page.

We have a problem here where mail from a Mailman list is sent to
a BlackBerry device.  When the recipient does a reply-all, one of
the reply recipients is the list -bounce address.  This appears to be a
bug in the BlackBerry MUA code, but we have not verified it with
BlackBerry, as we get our BlackBerry support from Nextel.
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Building 222, Room D209  Internet: [EMAIL PROTECTED]
Argonne, IL   60439-4828 IBMMAIL:  I1004994

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Re: [Mailman-Users] Uncaught bounce notification: Why this message , I haven't sent Any mails

2007-12-17 Thread Brad Knowles
On 12/17/07, kk CHN wrote:

  I have  few mailing lists running  on Mailman(I am the list administrator
  for these lists ) :  for the last few days I am getting a message regularly
  with subject line   like this : Uncaught bounce notification

In this case, someone sent out spam, claiming to be your mailing 
list.  The bounce comes back to Mailman, but since you didn't 
actually send the message in question, Mailman doesn't know what to 
do with it.  Therefore, Mailman sends to message to you, as list 
owner.

-- 
Brad Knowles [EMAIL PROTECTED]
LinkedIn Profile: http://tinyurl.com/y8kpxu
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Re: [Mailman-Users] Uncaught bounce notification: Why this message , I haven't sent Any mails

2007-12-17 Thread Jeff Donsbach
On Dec 17, 2007 11:20 AM, Barry Finkel [EMAIL PROTECTED] wrote:


 We have a problem here where mail from a Mailman list is sent to
 a BlackBerry device.  When the recipient does a reply-all, one of
 the reply recipients is the list -bounce address.  This appears to be a
 bug in the BlackBerry MUA code, but we have not verified it with
 BlackBerry, as we get our BlackBerry support from Nextel.

I have seen this phenomena from my Blackberry users as well.  But I
have no connection with Blackberry, as this are not commercial lists
and I don't own one.
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[Mailman-Users] Uncaught bounce notification: Why this message , I haven't sent Any mails

2007-12-16 Thread kk CHN
Hello everybody ;

I have  few mailing lists running  on Mailman(I am the list administrator
for these lists ) :  for the last few days I am getting a message regularly
with subject line   like this : Uncaught bounce notification


I havn't sent any mails to the address ([EMAIL PROTECTED]
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED])
still   I am receiving the   Uncaught bounce notificationemail to my
list administration id  got annoyed How can I control this Or whats
happening here with my  mail system ?

Anybody here plese help me why this happened , what I have to take care for
not repeat this again  .

THANKS IN ADVANCE
KK
The content of the message as follows





The attached message was received as a bounce, but either the bounce
format was not recognized, or no member addresses could be extracted
from it.  This mailing list has been configured to send all
unrecognized bounce messages to the list administrator(s).

For more information see:
http://lists.mytestsite.com/mailman/admin/technical/bounce
http://lists.iosn.net/mailman/admin/iosn-technical/bounce


--

This message was created automatically by mail delivery software.

A message that you sent has not yet been delivered to one or more of
its recipients after 3 days.

The message has not yet been delivered to the following addresses:

  [EMAIL PROTECTED]
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED]

host boa-graphics.com[192.160.1.1]:
connection to mail exchanger failed with timeout

No action is required on your part. Delivery attempts will continue for
some time, and this warning may be repeated at intervals if the message
remains undelivered. Eventually the mail delivery software will give up,
and when that happens, the message will be returned to you.

--- The header of the original message is following. ---

Received-SPF: none (mxeu22: 203.189.25.12 is neither permitted nor
denied by domain of mysite.com) client-ip=203.189.25.12;
[EMAIL PROTECTED];
helo=mysite.com
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED];helo=devel.iosn.net;
Received: from mysite.com (mysite.com [203.189.25.12])
by mx.kundenserver.de (node=mxeu22) with ESMTP (Nemesis)
id 0MKr6C-1J1inZ3pt2-0003YH for [EMAIL PROTECTED]
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED];
Mon, 10 Dec 2007 14:35:57 +0100
Received: from mysite.com (mysite.com [203.189.25.12])
by mysite.com (Postfix) with ESMTP id E44152EBAF0
for [EMAIL PROTECTED]
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED];
Mon, 10 Dec 2007 19:05:17 +0530 (IST)
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
Subject: Your message to technical awaits moderator approval
From: [EMAIL PROTECTED]
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED]
To: [EMAIL PROTECTED]
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED]
Message-ID: [EMAIL PROTECTED]
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED]
Date: Mon, 10 Dec 2007 19:05:16 +0530
Precedence: bulk
X-BeenThere: [EMAIL PROTECTED]
http://www.webmail.cdac.in/twig/index.php?s%5Bmailbox%5D=INBOXs%5BmailGroup%5D=%2As%5Bmail_startmsg%5D=1s%5Bsortby%5D=dates%5Bsortbyway%5D=1s%5Bdelete-return%5D=msgviews%5Bmailtree%5D=0%7Cc%5Bf%5D=mailc%5Ba%5D=compose[EMAIL
 PROTECTED]
X-Mailman-Version: 2.1.9
List-Id: Technical discussions related to MyWork technical.mysite.com
X-List-Administrivia: yes
Sender: [EMAIL PROTECTED]

[Mailman-Users] Uncaught bounce notification - Out-of-Office

2007-07-24 Thread Barry Finkel
I, as co-owner of a Mailman 2.1.9 list, received this message:

 Subject: Uncaught bounce notification

 The attached message was received as a bounce, but either the bounce
 format was not recognized, or no member addresses could be extracted
 from it.  This mailing list has been configured to send all
 unrecognized bounce messages to the list administrator(s).

 ...

 From: [EMAIL PROTECTED]

 ...

 I will be out of my office from Monday July 23  till Wednesday
 July 25. I will get  back to you as soon as possible.

Are there plans for Mailman to be able to intercept out-of-office
replies and ignore them?  Or is the format of the text too variable
to be able to parse the OOO message?  

The text says or no member addresses could be extracted from it, but
the recipient's address is clearly in the From: line of the mail
sent back to LISTNAME-bounces.  These OOO messages should not increase
the recipient's bounce score.

Thanks.
--
Barry S. Finkel
Computing and Information Systems Division
Argonne National Laboratory  Phone:+1 (630) 252-7277
9700 South Cass Avenue   Facsimile:+1 (630) 252-4601
Building 222, Room D209  Internet: [EMAIL PROTECTED]
Argonne, IL   60439-4828 IBMMAIL:  I1004994

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Re: [Mailman-Users] Uncaught bounce notification - Out-of-Office

2007-07-24 Thread Jim Popovitch
On Tue, 2007-07-24 at 08:12 -0500, Barry Finkel wrote:
 Or is the format of the text too variable
 to be able to parse the OOO message?  

Bingo!  No Standard, and even if there was one most wouldn't follow it.
The 2 biggest offenders I see are Outlook/Exchange and Lotus Notes, of
which neither tries to implement any OoO standard.

-Jim P.

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[Mailman-Users] Uncaught bounce notification - Out-of-Office

2007-07-24 Thread Stephen J. Turnbull
Barry Finkel writes:

   The attached message was received as a bounce, but either the bounce
   format was not recognized,

This is the relevant case here.  If the message doesn't look like an
MTA bounce, it's probably a bad idea to treat it as a bounce.  ML
admin addresses get a fair amount of spam, and often enough the spam
will contain member addresses.

   or no member addresses could be extracted from it.

  Are there plans for Mailman to be able to intercept out-of-office
  replies and ignore them?

Not worth the effort because of the variability of format, and the
high probability of false positives of the form P.S. I'll be out of
the office next week. in a post with real content.

If you have users who use vacation programs, you probably have the
best idea of what their messages look like, and you should just catch
them in your filters with the other spam du jour.

  The text says or no member addresses could be extracted from it, but
  the recipient's address is clearly in the From: line of the mail
  sent back to LISTNAME-bounces.  These OOO messages should not increase
  the recipient's bounce score.

They don't.  But if there was a setting to immediately unsubscribe and
ban users who send OOO messages to my lists, I'd use it.0.5 wink

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Re: [Mailman-Users] Uncaught bounce notification - Out-of-Office

2007-07-24 Thread Christopher X. Candreva
On Tue, 24 Jul 2007, Barry Finkel wrote:

 Are there plans for Mailman to be able to intercept out-of-office
 replies and ignore them?  Or is the format of the text too variable
 to be able to parse the OOO message?  

I've solved this problem locally using a procmail rule, and I think the 
method could be implemented in mailman itself if others thought it 
worthwhile. I only send on to mailman messages that match 
procmail's FROM_MAILER check, anything else is sent directly to a human.
My theory is if the message isn't from a mailer-daemon, than it probably 
isn't a bounce.

For those not familiar with procmail, FROM_MAILER expands to a faily 
complicated regex designed to catch mail from any mailer-daemon.

 `(^(((Resent-)?(From|Sender)|X-Envelope-From):
 |?From )([^]*[^([EMAIL PROTECTED])?(Post(ma(st(er)?|n)|office)
 |(send)?Mail(er)?|daemon|mmdf|n?uucp|ops|r(esponse|oot)
 |(bbs\.)?smtp(error)?|s(erv(ices?|er)|ystem)
 |A(dmin(istrator)?|MMGR))(([^).!:a-z0-9][-_a-z0-9]*)?[%@\t
 ][^)]*(\(.*\).*)?)?$([^]|$))'


The aliases entry looks like this:
listname-bounces:   \
|/usr/local/bin/procmail -m  /etc/mail/listname-bounces.rc

listname-bounces.mc has:

# Only send stuff from the mailer to mailman
:0
* ^FROM_MAILER
| /home/mailman/mail/mailman bounces listname

#Everything else to a human
:0
[EMAIL PROTECTED]





==
Chris Candreva  -- [EMAIL PROTECTED] -- (914) 948-3162
WestNet Internet Services of Westchester
http://www.westnet.com/
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Re: [Mailman-Users] Uncaught bounce notification loop

2006-12-01 Thread Mark Sapiro
Brian Parish wrote:

With *bounce_processing set to Yes on one list I get:
*

The attached message was received as a bounce...

messages, with the same message attached many times.  i.e. The Uncaught bounce 
notification IS the attached message.  These continue streaming out until I 
turn off *bounce_processing


This loop should not occur. Unless the owner address(es) for the site
(mailman) list bounce. Uncaught bounce notifications are send from
sitelist-owner with envelope from sitelist-owner. Thus, if the
list owner address bounces, and the bounce is uncaught, the new notice
will be sent to the owner of the site list, which should be
deliverable.

-- 
Mark Sapiro [EMAIL PROTECTED]   The highway is for gamblers,
San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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[Mailman-Users] Uncaught bounce notification loop

2006-11-29 Thread Brian Parish
With *bounce_processing set to Yes on one list I get:
*

The attached message was received as a bounce...

messages, with the same message attached many times.  i.e. The Uncaught bounce 
notification IS the attached message.  These continue streaming out until I 
turn off *bounce_processing

Clues for the clueless?

TIA
Brian
*


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[Mailman-Users] Uncaught bounce notification question/problem

2005-03-10 Thread John Swartzentruber
When one user on one of my lists replies to list messages, they get sent 
to the bounce address and show up as uncaught bounces. I understand why 
this is happening, so that itself isn't my question. In the latest 
instance, this user also CC'ed the correct list address. It looks like 
the message was sent to:

To: A individual address
To: The list-bounces address
CC: The correct list address
My question is why the message never showed up for moderation (the list 
is moderated)? All that showed up was the uncaught bounce message. It 
seems that the actual message should also have come through. Is 
duplicates processing preventing that? In this case, I would prefer that 
the real message be processed and the bounce message be discarded 
instead of the other way around. If this isn't the case, what could have 
caused the message not to come through?


Here are the headers (with stuff crossed out or changed):
Received: from gatekeeper-sef.rcbhsc.wvu.edu (gatekeeper.rcbhsc.wvu.edu 
[xxx.xxx.216.2])
   by xx.xxx.xxx.net (8.13.1/8.13.1) with ESMTP id
   j29IZVUc013396; Wed, 9 Mar 2005 13:35:33 -0500
Received: from nt-exchange1.xxxh.xxxhs.com by gatekeeper-sef.rcbhsc.xxx.edu
   via smtpd (for dslxxx-xxx-039.phl1.dsl.xxx.net [xxx.xxx.233.39])
   with ESMTP; Wed, 9 Mar 2005 13:35:32 -0500
Received: (private information removed)
Message-ID: 
[EMAIL PROTECTED]
From: Jones, Sally [EMAIL PROTECTED]
To: 'Richard J Smith ' [EMAIL PROTECTED],
   '[EMAIL PROTECTED] '
   [EMAIL PROTECTED],
   '[EMAIL PROTECTED] ' [EMAIL PROTECTED]
Cc: '[EMAIL PROTECTED] ' [EMAIL PROTECTED]
Subject: RE: [BogusList] Subject
Date: Wed, 9 Mar 2005 13:35:27 -0500
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2653.19)
List-Help: mailto:[EMAIL PROTECTED]
List-Subscribe: http://www.bogusdomain.org/mailman/listinfo/boguslist,
   mailto:[EMAIL PROTECTED]
List-Unsubscribe: http://www.bogusdomain.org/mailman/listinfo/boguslist,
   mailto:[EMAIL PROTECTED]
X-Mailer: Juno 5.0.33
X-Juno-Line-Breaks: 2-3, 6-7, 20-21, 30-31, 34-35, 43-45, 48, 55-56, 58, 
63-64,
   68-69, 76-77, 79
X-Virus-Scanned: ClamAV version 0.83, clamav-milter version 0.83 on 
localhost
X-Virus-Scanned: ClamAV version 0.83, clamav-milter version 0.83 on 
localhost
X-Virus-Status: Clean
X-BeenThere: [EMAIL PROTECTED]
X-Mailman-Version: 2.1.5
X-MailScanner-Information: Please contact the ISP for more information
X-MailScanner: Found to be clean
X-MailScanner-From: [EMAIL PROTECTED]
Content-Type: text/plain;
   charset=ISO-8859-1

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Re: [Mailman-Users] Uncaught bounce notification question/problem

2005-03-10 Thread Mark Sapiro
John Swartzentruber wrote:

When one user on one of my lists replies to list messages, they get sent 
to the bounce address and show up as uncaught bounces. I understand why 
this is happening, so that itself isn't my question. In the latest 
instance, this user also CC'ed the correct list address. It looks like 
the message was sent to:

To: A individual address
To: The list-bounces address
CC: The correct list address

My question is why the message never showed up for moderation (the list 
is moderated)? All that showed up was the uncaught bounce message. It 
seems that the actual message should also have come through. Is 
duplicates processing preventing that? In this case, I would prefer that 
the real message be processed and the bounce message be discarded 
instead of the other way around. If this isn't the case, what could have 
caused the message not to come through?

The header - X-BeenThere: [EMAIL PROTECTED]

I'm guessing that these headers came from the unrecognized bounce
e-mail that you received. If that is the case, the reply contains
way too many headers from the original message that should not be
included in a reply. Rather than a reply, it looks like a redirect
or resend.

But then, if these are headers from the bounce, I don't know why it
would be unrecognized as the reply address
[EMAIL PROTECTED] appears to
be a VERP like address that should always be recognizable regardless
of message content.


Here are the headers (with stuff crossed out or changed):

Received: from gatekeeper-sef.rcbhsc.wvu.edu (gatekeeper.rcbhsc.wvu.edu 
[xxx.xxx.216.2])
by xx.xxx.xxx.net (8.13.1/8.13.1) with ESMTP id
j29IZVUc013396; Wed, 9 Mar 2005 13:35:33 -0500
Received: from nt-exchange1.xxxh.xxxhs.com by gatekeeper-sef.rcbhsc.xxx.edu
via smtpd (for dslxxx-xxx-039.phl1.dsl.xxx.net [xxx.xxx.233.39])
with ESMTP; Wed, 9 Mar 2005 13:35:32 -0500
Received: (private information removed)
Message-ID: 
[EMAIL PROTECTED]
From: Jones, Sally [EMAIL PROTECTED]
To: 'Richard J Smith ' [EMAIL PROTECTED],
'[EMAIL PROTECTED] '
[EMAIL PROTECTED],
'[EMAIL PROTECTED] ' [EMAIL PROTECTED]
Cc: '[EMAIL PROTECTED] ' [EMAIL PROTECTED]
Subject: RE: [BogusList] Subject
Date: Wed, 9 Mar 2005 13:35:27 -0500
MIME-Version: 1.0
X-Mailer: Internet Mail Service (5.5.2653.19)
List-Help: mailto:[EMAIL PROTECTED]
List-Subscribe: http://www.bogusdomain.org/mailman/listinfo/boguslist,
mailto:[EMAIL PROTECTED]
List-Unsubscribe: http://www.bogusdomain.org/mailman/listinfo/boguslist,
mailto:[EMAIL PROTECTED]
X-Mailer: Juno 5.0.33
X-Juno-Line-Breaks: 2-3, 6-7, 20-21, 30-31, 34-35, 43-45, 48, 55-56, 58, 
63-64,
68-69, 76-77, 79
X-Virus-Scanned: ClamAV version 0.83, clamav-milter version 0.83 on 
localhost
X-Virus-Scanned: ClamAV version 0.83, clamav-milter version 0.83 on 
localhost
X-Virus-Status: Clean
X-BeenThere: [EMAIL PROTECTED]
X-Mailman-Version: 2.1.5
X-MailScanner-Information: Please contact the ISP for more information
X-MailScanner: Found to be clean
X-MailScanner-From: [EMAIL PROTECTED]
Content-Type: text/plain;
charset=ISO-8859-1

--
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San Francisco Bay Area, Californiabetter use your sense - B. Dylan

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