[mailop] TWC/RR/Spectrum contact?

2019-06-14 Thread Brielle Bruns via mailop

Anyone know of a TWC/RR/Spectrum mail admin contact?

Got a situation where they're temp failing:

(host dnvrco-cmedge01.email.rr.com[69.134.155.135] refused to talk to 
me: 554 dnvrco-cmimta03 esmtp ESMTP server not available AUP#I-1000)



On mails from one of my mail servers.

Only mail coming from it is ecommerce physical product 
orders/invoices/shipping notifications, notifications of won IRL 
auctions, and various communications with our suppliers.


No spam, no compromised/trojan mails, etc.

Various sites and old docs from RR/TWC say to go to the TWC postmaster 
page, which doesn't exist anymore and redirects to an absolutely useless 
Spectrum mail page.


Found delivery-supp...@postmaster.rr.com, so sent an e-mail to there 
yesterday, but haven't heard anything/gotten a response.  No clue if 
anyone even bothers to read it.


Thanks!

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Re: [mailop] Mailop cert - was Re: Admin: Gmail users of mailop suspended due to bounces.

2019-04-29 Thread Brielle Bruns via mailop

On 4/29/2019 12:51 PM, Andrew C Aitchison via mailop wrote:


I'm trying to alert the exim developers to the suggestions that people
have made in this thread; but it would be easier to ask them to 
subscribe to

mailop if the archive didn't have an expired certificate.



I joined the exim-dev list and shared with them my setup, version, etc. 
Hopefully I can get them what they need to figure things out.



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Re: [mailop] Admin: Gmail users of mailop suspended due to bounces.

2019-04-29 Thread Brielle Bruns via mailop

On 4/29/2019 9:30 AM, Rich Kulawiec via mailop wrote:

On Sun, Apr 28, 2019 at 11:33:07AM -0600, Brielle Bruns via mailop wrote:

A slack channel would be cool regardless [...]


No, it wouldn't.  You might find it instructive to read their S-1 filing,
referenced here:

Slack Warns Investors It's a Target for Nation-State Hacking

https://motherboard.vice.com/en_us/article/pajbj8/slack-warns-investors-its-a-target-for-nation-state-hacking

which I strongly suspect is far more likely to be history than merely
well-informed speculation.




So is every other mail system, chat system, website, and frankly any 
other system on the Internet.  Literally having anything connected to 
the Internet is a target for hacking - nation state or just script kiddie.


IOW, I don't see how a discussion relating to mail topics would be of 
the level of importance to warranty totally avoiding a platform just 
because of potential nation state hacking.  Literally every e-mail we've 
been sending back and forth is being hoovered up by various US based 
agencies (at the very least).


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Re: [mailop] Admin: Gmail users of mailop suspended due to bounces.

2019-04-28 Thread Brielle Bruns via mailop

On 4/28/2019 5:20 AM, Simon Lyall via mailop wrote:

On Sun, 28 Apr 2019, Simon Lyall via mailop wrote:
Well since that email just triggered another round of bounces I've 
just updated mailop's mailman config to mung all email addresses 
(hopefully, this email is a test).


Well the good news is that worked. The bad news is that gmail just 
bounced the daily digest so all those list members are now suspended.


Maybe a slack channel would be easier.



A slack channel would be cool regardless - though I can't remember if 
there's a limit on how many people can be on a free tier slack plan?


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Re: [mailop] Admin: Gmail users of mailop suspended due to bounces.

2019-04-28 Thread Brielle Bruns via mailop

On 4/28/2019 9:56 AM, Bill Cole via mailop wrote:

On 28 Apr 2019, at 2:19, Brielle Bruns wrote:


On 4/27/2019 11:19 PM, Bill Cole wrote:
Basically DKIM on my EXIM server is configured in the default way 
which Debian’s config file sets it up once you provide it with the 
necessary keys for signing.  If it’s got something that they need to 
fix to make it behave better, I’m all for getting that together.


I guess that means that Exim on Debian has matched one of the most 
famous "features" long touted for Exchange...


You should be able to modify the header selection for signing in the 
Exim config and you should do so with thoughtfulness, rather than 
simply accepting a packager's defaults.





Considering I've been using EXIM for...  15 years or so, and its always 
been well behaved in my setup, I've trusted their defaults for most things.


In this case, I've manually overridden the default with 
from:to:subject:date based on some quick googling of what other people 
have used.


We'll see if it has the desired effect.





but that's a change in behavior that could be suggested to the EXIM 
developers to make it a bit more tolerant of what you are suggesting.


Indeed. As an Exim user, you may wish to take this up with the 
developers or take ownership of your own configuration, as clearly they 
don't understand the DKIM spec.


I have an absurd amount of customization in my setup - just this wasn't 
one of them due to having setup dkim to appease Google's filtering on 
short notice.






For a long time, I refused to insert DKIM headers on the grounds it 
created situations like this.


It does not need to create situations like THIS. THIS is the result of 
unwise choices by multiple parties, most significantly by Google.


I'm _still_ grappling with another situation involving google putting my 
company's auction winner notifications w/ PDF attachments in the Spam 
folder.  That system uses postfix instead of EXIM.


My frustration with google's spam filtering grows by the day.



A broader range of possible problems can be avoided by taking care to 
create robust signatures rather than fragile ones.


But, you can thank certain large providers who make some hurdles if 
you don't have DKIM signed messages.


This is still mostly limited to SMTP over IPv6, which I have not yet 
needed to resort to.


DMARC elicits the same 'Fuck that' response from me.  I implement 
something with regards to it only because I need mail to go through.


I don't disagree. I do think it is most pragmatic to implement such 
things in ways that break less rather than trying to make the flaws 
stand out as chronic breakage.




In the end, sane defaults should be the norm, but we all know that's a 
crapshoot.  Lack of documentation on how the big guys handle mail ends 
up compounding issues...


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Re: [mailop] Admin: Gmail users of mailop suspended due to bounces.

2019-04-28 Thread Brielle Bruns

On 4/27/2019 11:19 PM, Bill Cole wrote:
Basically DKIM on my EXIM server is configured in the default way 
which Debian’s config file sets it up once you provide it with the 
necessary keys for signing.  If it’s got something that they need to 
fix to make it behave better, I’m all for getting that together.


I guess that means that Exim on Debian has matched one of the most 
famous "features" long touted for Exchange...


You should be able to modify the header selection for signing in the 
Exim config and you should do so with thoughtfulness, rather than simply 
accepting a packager's defaults.






I just went through the config, now that I'm back in front of a laptop. 
Debian's setup is very basic, no fluff, and relies on the defaults that 
are set by the developers.


EXIM is generating that list based on RFC 4871 (Section 5.5 lists 
recommended).


EXIM Doc - see dkim_sign_headers
https://www.exim.or 
tg/exim-html-current/doc/html/spec_html/ch-dkim_and_spf.html


Its a default config that is in all EXIM setups unless explicitly 
overriden otherwise.


Sure, it looks like it may be overzealous in its inclusion, but that's a 
change in behavior that could be suggested to the EXIM developers to 
make it a bit more tolerant of what you are suggesting.


For a long time, I refused to insert DKIM headers on the grounds it 
created situations like this.  But, you can thank certain large 
providers who make some hurdles if you don't have DKIM signed messages.


DMARC elicits the same 'Fuck that' response from me.  I implement 
something with regards to it only because I need mail to go through.



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Re: [mailop] The utility of spam folders

2019-04-24 Thread Brielle Bruns
Ahhh its... amusing, watching this thread go on, having run a DNSbl for 
a long time.


*leans back in a rocking chair on her back porch*

Pepperidge Farm 'members a time where DNSbl maintainers were crucified 
for not being 'open enough' about why IPs were listed.  Or not being 
fast enough at responding to requests to remove.  Or the many death threats.



In all honesty, though, why isn't everyone threatening to burn down the 
CEOs house, kill them and their families, etc for 'overly aggressive 
filtering'?  I mean, that was all the rage back in the early 2000s?


Suddenly its perfectly okay for the big companies to do the exact same 
shit and noone bats an eyelash at it?


*goes back to eating her delicious Milano cookies*



On 4/24/2019 4:43 AM, Laura Atkins wrote:


On 24 Apr 2019, at 11:21, Paul Smith <mailto:p...@pscs.co.uk>> wrote:


On 24/04/2019 10:51, Laura Atkins wrote:



You cut the portion of the previous post I was specifically 
responding to. Specifically this sentence:


“[MS employees should] be able to guess if you're a probable spammer 
or a legitimate sender who's been caught out, and then be helpful or 
not based on that.”


I was pointing out that it’s not that easy . And, given they're 
guessing, perhaps they guessed wrong.


I wasn't suggesting that they unblock an IP address based on a 
'guess', but that if the recent mail from that IP address looks legit, 
they could spend a bit more time on it, and maybe give the sending 
admin a bit more advice - eg 'your SPF records are wrong' or 'the IP 
address has a bad reputation, this is a link to how to resolve that' 
or something rather than their current useless 'not eligible for 
mitigation, now go away, and don't reply to this message' response.


Ah. You’re new here. According to reports by MS employees the use of 
boilerplates is mandated by legal and nothing can be sent that is not 
pre-approved by the legal department.


laura

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Laura Atkins
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la...@wordtothewise.com <mailto:la...@wordtothewise.com>
(650) 437-0741

Email Delivery Blog: https://wordtothewise.com/blog








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Re: [mailop] QQ Postmaster

2018-07-16 Thread Brielle Bruns

On 7/16/2018 3:46 PM, Vick Khera wrote:
On Mon, Jul 16, 2018 at 2:43 PM, Udeme Ukutt <mailto:uukutt...@gmail.com>> wrote:


Please can a QQ (China) postmaster (or someone that knows one)
contact me off-list? Thanks.


I'd be curious to know if you are successful. My recollection is they 
just don't care if you are outside of China.



The last time I even bothered with e-mailing a China based provider, the 
response I got from them was (if my memory serves me correctly)...


"We no spam!  Spam no illegal!"

I stopped caring about traffic from China about 30 seconds later.


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Re: [mailop] HELO *.*

2018-06-11 Thread Brielle Bruns

On 6/11/2018 4:23 PM, Michael Wise via mailop wrote:


Back in the day ... I'd be inclined to not accept mail from something HELOing 
with an IP literal where the connecting IP was not on our local network.

An excuse can be made for a mail client.
An actual mail server doing this doesn't belong on the Internet until they buy 
a clue.

IMHO only, of course.



You're not the only one who thinks along those lines.  I'm glad by 
default exim does sanity checking of the HELO/EHLO responses.  Does a 
good job in on itself blocking bots.



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[mailop] HELO *.*

2018-06-11 Thread Brielle Bruns
Been seeing an awful lot of these lately on one of my email servers 
(exim based):



2018-06-11 14:15:44 no host name found for IP address 157.25.104.90
2018-06-11 14:15:47 rejected HELO from [157.25.104.90]: syntactically 
invalid argument(s): *.*

2018-06-11 14:21:42 no host name found for IP address 185.221.172.140
2018-06-11 14:21:43 rejected HELO from [185.221.172.140]: syntactically 
invalid argument(s): *.*


Anyone know if this is some sort of exploit or just the sign of a 
specific type of spambot?


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Re: [mailop] Bounces from outbound.protection.outlook.com

2016-04-29 Thread Brielle Bruns

On 4/29/16 7:25 AM, Benoit Panizzon wrote:

I am seeing in my logs some bounces messages (empty sender) from
> various outbound.protection.outlook.com servers. All those bounce
> messages are directed towards one specific email address which is
> probably used as an envelope field in a spam run.
>
> Now my question is: if it comes from outbound servers for outlook.com,
> shouldn't the mails also pass through some kind of inbound servers at
> outlook.com? If that's the case, how comes that those messages which
> surely have a wrong DMARC, SPF and DKIM pass through the incoming
> gateways?

We have exactly the same problem. We sometimes observe that some of our
customers get DOSed by large volumes of outbound.protection.outlook.com
bounces.

The 'Attacker' apparently is a botnet (aka many different ip
addresses) that fakes the sender@our-domain and sends very small emails
to various non existing recipients hosted on
outbound.protection.outlook.com servers.



I had similar issues a few years ago with Cox.net.

Their mail servers were bounce flooding my mail servers due to a Joe 
Job.  Contacted them, and rather then fixing their mail servers so it 
wouldn't accept-then-bounce or blocking the source, they instead 
blacklisted my e-mail address.


Companies need to get their shit together and solve the source of 
problems, not band-aid random things and pretend like its not going on 
in the first place.



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Re: [mailop] New method of blocking spam

2016-01-22 Thread Brielle Bruns

On 1/21/16 1:45 PM, Marc Perkel wrote:

Just to follow up on this. I'm in the process of improving the filter.
But I have filed my provisional patent so i'm going to give you an
overview of how it works.




As someone who has been involved in spam fighting stuff since 1999 or 
so, hate to burst any kind of magical bubbles, but "been there, done that".


Been doing whitelisting/blacklisting/scoring based on subject lines 
since 2003 or so using SpamAssassin.  Not a new or particularly novel 
idea at all.  Hell, there's whole multi-megabyte .cf files you can grab 
for SA that help with that kind of scoring.


I'm trying to find that checklist that the spam fighting regulars used 
to post whenever someone is all excited about their end-game to spam 
filtering...   Anyone remember a URL for it?



SpamAssassin has been around since...  1997 I think in some form?  You 
might be facing your patent being invalidated by prior art, unless you 
have some magic thing your doing that isn't what SA and other programs 
have been doing since the 90s in some manner.



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Re: [mailop] New method of blocking spam

2016-01-22 Thread Brielle Bruns

On 1/22/16 9:24 AM, Neil Jenkins wrote:

On Fri, 22 Jan 2016, at 11:01 AM, Brielle Bruns wrote:

I'm trying to find that checklist that the spam fighting regulars used
to post whenever someone is all excited about their end-game to spam
filtering...   Anyone remember a URL for it?


http://craphound.com/spamsolutions.txt I presume.



Yes!  Thank you.  I haven't had my coffee yet.  :D


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