Re: [MBZ] OT Free Shipping?

[LarryT]

I know the customer pays for shipping - hell, the customer pays for 
*everything* - but to think it costs the vendor nothing is incorrect.  If 
the S&H were a line item like everything else it would be easier to define 
and control - whenever a vendor offers "Free" shipping, it's true to say the 
customer pays, but the vendor also must "pay" a part.  Actually to say the 
vendor pays is not accurate - actually it comes from his profit area.  Also, 
with the internet it's possible to check prices cross a wide range of 
vendors - even though the parts are nopt comparable - so you might get a 
quote on a widget amplifier for $200 from Rusty and another quote for the 
same part name for $75.  But you have no way of knowing that Rustys parts 
are made in Germany (likely by a Turk working on a production line ;-) and 
the other vendor is buying his parts from China made by who knows.  So, 
while it looks like you are doing comparison shopping you are only going 
half way.  There's no way of knowing the true quality until the parts is 
installed and works or doesn't work. If it works, fine - at least for a 
while, if not, I would bet Rusty is easier to deal with that some other 
people - especially eBayers who disappear frequently.

So, while it says Free Shipping it is built into the price - which the 
customer pays but the vendor *has* to make money or he won't be around very 
long.  Hopefully, the pricing is something like this - cost of part - $60, 
overhead (advertising, office space, phone, etc) $10, free shipping $5, 
profit $25 - total $100.  If the S&H increases as it does frequently the 
shipping cost might go to $10 and profit will go down to $20.  Total price 
stays the same.  Same thing happens when the rent or insurance goes up - 
profit goes down or price goes up.  And with those websites featuring 
Chinese & other parts offering split second pricing, it can be difficult for 
Rusty to raise his price everytime UPS raises theirs - also, Rusty matches 
other internet prices putting more pressure on him to keep prices down.

Basic business stuff.  If any of you ever want to open or run your own 
business you need to understand the basics.  Otherwise the doors close 
pretty fast.

Take care --

Larry T (66 MGB, 74 911, 78 240D, 91 300D)
www.youroil.net for Oil Analysis and Weber Parts
Test Results http://members.rennlist.com/oil
PORSCHE POSTERS!  youroil.net
Weber Carb Info http://members.rennlist.com/webercarbs
.

- Original Message - 
From: "Rusty Cullens" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: Tuesday, February 12, 2008 12:03 PM
Subject: Re: [MBZ] OT Free Shipping?


> We only offer "free" shipping because my %%$$##@@ competitors do. Before
> there were 42,976 other people doing this we charged shipping on all 
> orders.
> I wish we still did, we spend an enormous amount on shipping.
>
> Rusty Cullens
> BuyMBparts, Inc.
> Tel 1-800-741-5252
> Fax   770-454-9745
>
> - Original Message - 
> From: "Chuck Landenberger" <[EMAIL PROTECTED]>
> To: "Mercedes Discussion List" 
> Sent: Tuesday, February 12, 2008 11:42 AM
> Subject: [MBZ] OT Free Shipping?
>
>
>> Tom,
>>
>> You are right on target!  Remember TANSTAAFL?
>>
>> "Free" is one of the most overused terms in all advertising!   The
>> more appropriate statement would be "Orders over $99 shipped at no
>> direct charge to you."  We all should know that those $'s are
>> somewhere in the "cost of doing business" and incorporated into "mark
>> up".
>>
>> Personally, I would rather just pay the product price plus the going
>> UPS/USPS/FedEx shipping cost.
>>
>> As a business owner, I certainly would want to know how much my "free
>> shipping" costs are (% of total $'s of orders over $99) and spread
>> that cost when pricing my products.
>>
>> One more thought - Actual shipping costs are based on weight and
>> volume (size of box).  Why is "free" shipping based on order amount?
>> Just an inquiring mind!
>>
>> Take care,
>>
>> Chuck
>> Phoenix AZ
>> On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:
>>
>>> There is no such thing as "free shipping". Regardless of the business,
>>> shipping is paid by the customer or it is absorbed by the seller and
>>> paid for indirectly by the customer.
>>>
>>> Thanks, Tom
>>> 256-656-1924
>>>
>>>
>>
>> ___
>> http://www.okiebenz.com
>> For new parts see official list sponsor: http://www.buymbparts.com/
>> For used parts email [EMAIL PROTECTED]
>&

Re: [MBZ] OT Free Shipping?

[Rusty Cullens]

Tom put those in the envelope. None of our vendors will give us that type of 
service. They will ship UPS, DHL or FedEx, which ever they have accounts 
with.


Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: "Wonko the Sane" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: Tuesday, February 12, 2008 8:57 PM
Subject: Re: [MBZ] OT Free Shipping?


> Gotta put in a BuyMBParts plug here.
>
> I occasionally (normally?) buy just what I need. Last time, it was four 
> glow
> plugs.
>
> I simply asked Rusty on the phone to ship cheapest possible means, and he
> dropped them (or someone dropped them) into a padded envelope and sent 
> them
> to me 1st class mail. ... $3 shipping vs. arm/leg UPS charges.
>
> Service like this you can't put a price tag on. I think the MBA word for 
> it
> is Good Will.
>
> On Feb 12, 2008 5:15 PM, Gary Hurst <[EMAIL PROTECTED]> wrote:
>
>> a really good idea
>>
>> and people would still go to benz bin, paying 20% more and getting really
>> poor service.
>>
>>
>>
>
>
> -- 
> LT Don
> http://don.homelinux.net/~don/
>
> apt-get update
> apt-get upgrade
> The following packages will be replaced
> Prez
> Do you want to continue? [Y/n] Y
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> 




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Re: [MBZ] OT Free Shipping?

[Gary Hurst]

did i cuss you out for that?

On Feb 12, 2008 8:57 PM, Wonko the Sane <[EMAIL PROTECTED]> wrote:

> Gotta put in a BuyMBParts plug here.
>
> I occasionally (normally?) buy just what I need. Last time, it was four
> glow
> plugs.
>
> I simply asked Rusty on the phone to ship cheapest possible means, and he
> dropped them (or someone dropped them) into a padded envelope and sent
> them
> to me 1st class mail. ... $3 shipping vs. arm/leg UPS charges.
>
> Service like this you can't put a price tag on. I think the MBA word for
> it
> is Good Will.
>
> On Feb 12, 2008 5:15 PM, Gary Hurst <[EMAIL PROTECTED]> wrote:
>
> > a really good idea
> >
> > and people would still go to benz bin, paying 20% more and getting
> really
> > poor service.
> >
> >
> >
>
>
> --
> LT Don
> http://don.homelinux.net/~don/ 
>
> apt-get update
> apt-get upgrade
> The following packages will be replaced
>  Prez
> Do you want to continue? [Y/n] Y
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
___
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For new parts see official list sponsor: http://www.buymbparts.com/
For used parts email [EMAIL PROTECTED]

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Re: [MBZ] OT Free Shipping?

[Wonko the Sane]

Gotta put in a BuyMBParts plug here.

I occasionally (normally?) buy just what I need. Last time, it was four glow
plugs.

I simply asked Rusty on the phone to ship cheapest possible means, and he
dropped them (or someone dropped them) into a padded envelope and sent them
to me 1st class mail. ... $3 shipping vs. arm/leg UPS charges.

Service like this you can't put a price tag on. I think the MBA word for it
is Good Will.

On Feb 12, 2008 5:15 PM, Gary Hurst <[EMAIL PROTECTED]> wrote:

> a really good idea
>
> and people would still go to benz bin, paying 20% more and getting really
> poor service.
>
>
>


-- 
LT Don
http://don.homelinux.net/~don/

apt-get update
apt-get upgrade
The following packages will be replaced
 Prez
Do you want to continue? [Y/n] Y
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Re: [MBZ] OT Free Shipping?

[Gary Hurst]

a really good idea

and people would still go to benz bin, paying 20% more and getting really
poor service.

On Feb 12, 2008 2:51 PM, andrew strasfogel <[EMAIL PROTECTED]> wrote:

> I guess Rusty could defeat the "$75.01" game by lowering his prices so
> much
> that it would be almost impossible to assemble an order costing more than
> $75.00, thus requiring "value shoppers" to pay a hated shipping charge.
> Diabolical!!
>
> On Feb 12, 2008 2:11 PM, Tom Hargrave <[EMAIL PROTECTED]> wrote:
>
> > "Free shipping" is based on order amount because "free shipping" is used
> > to motivate customers to buy more. It's the same with my business. I
> > offer $10 off any order $125 and up or $25 off any order $250 and up.
> > And because of these specials, the majority of my orders fall into the
> > $125 - $150 and $250 - $300 ranges.
> >
> > I used to do the same with orders to Rusty when the 300SDL was my main
> > driver. I'd order parts and would add in oil & fuel filters to reach the
> > "free shipping" point. This really is the best way to order from Rusty
> > anyway, regardless of who is really paying for shipping. Once you pay to
> > ship the part you need, you pay very little extra to throw in a few
> > filters and a can of diesel purge.
> >
> > Thanks, Tom
> > 256-656-1924
> >
> > -Original Message-
> > From: "Chuck Landenberger" <[EMAIL PROTECTED]>
> > To: "Mercedes Discussion List" 
> >  Sent: 2/12/08 10:44 AM
> > Subject: [MBZ]  OT Free Shipping?
> >
> > Tom,
> >
> > You are right on target!  Remember TANSTAAFL?
> >
> > "Free" is one of the most overused terms in all advertising!   The
> > more appropriate statement would be "Orders over $99 shipped at no
> > direct charge to you."  We all should know that those $'s are
> > somewhere in the "cost of doing business" and incorporated into "mark
> > up".
> >
> > Personally, I would rather just pay the product price plus the going
> > UPS/USPS/FedEx shipping cost.
> >
> > As a business owner, I certainly would want to know how much my "free
> > shipping" costs are (% of total $'s of orders over $99) and spread
> > that cost when pricing my products.
> >
> > One more thought - Actual shipping costs are based on weight and
> > volume (size of box).  Why is "free" shipping based on order amount?
> > Just an inquiring mind!
> >
> > Take care,
> >
> > Chuck
> > Phoenix AZ
> > On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:
> >
> > > There is no such thing as "free shipping". Regardless of the business,
> > > shipping is paid by the customer or it is absorbed by the seller and
> > > paid for indirectly by the customer.
> > >
> > > Thanks, Tom
> > > 256-656-1924
> > >
> > >
> >
> > ___
> > http://www.okiebenz.com
> > For new parts see official list sponsor: http://www.buymbparts.com/
> > For used parts email [EMAIL PROTECTED]
> >
> > To Unsubscribe or change delivery options go to:
> > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >
> >
> >
> > --
> > No virus found in this incoming message.
> > Checked by AVG Free Edition.
> > Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date:
> > 2/11/2008 5:28 PM
> >
> >
> >
> > ___
> >  http://www.okiebenz.com
> > For new parts see official list sponsor: http://www.buymbparts.com/
> > For used parts email [EMAIL PROTECTED]
> >
> > To Unsubscribe or change delivery options go to:
> > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
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For used parts email [EMAIL PROTECTED]

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Re: [MBZ] OT Free Shipping?

[andrew strasfogel]

I guess Rusty could defeat the "$75.01" game by lowering his prices so much
that it would be almost impossible to assemble an order costing more than
$75.00, thus requiring "value shoppers" to pay a hated shipping charge.
Diabolical!!

On Feb 12, 2008 2:11 PM, Tom Hargrave <[EMAIL PROTECTED]> wrote:

> "Free shipping" is based on order amount because "free shipping" is used
> to motivate customers to buy more. It's the same with my business. I
> offer $10 off any order $125 and up or $25 off any order $250 and up.
> And because of these specials, the majority of my orders fall into the
> $125 - $150 and $250 - $300 ranges.
>
> I used to do the same with orders to Rusty when the 300SDL was my main
> driver. I'd order parts and would add in oil & fuel filters to reach the
> "free shipping" point. This really is the best way to order from Rusty
> anyway, regardless of who is really paying for shipping. Once you pay to
> ship the part you need, you pay very little extra to throw in a few
> filters and a can of diesel purge.
>
> Thanks, Tom
> 256-656-1924
>
> -Original Message-
> From: "Chuck Landenberger" <[EMAIL PROTECTED]>
> To: "Mercedes Discussion List" 
>  Sent: 2/12/08 10:44 AM
> Subject: [MBZ]  OT Free Shipping?
>
> Tom,
>
> You are right on target!  Remember TANSTAAFL?
>
> "Free" is one of the most overused terms in all advertising!   The
> more appropriate statement would be "Orders over $99 shipped at no
> direct charge to you."  We all should know that those $'s are
> somewhere in the "cost of doing business" and incorporated into "mark
> up".
>
> Personally, I would rather just pay the product price plus the going
> UPS/USPS/FedEx shipping cost.
>
> As a business owner, I certainly would want to know how much my "free
> shipping" costs are (% of total $'s of orders over $99) and spread
> that cost when pricing my products.
>
> One more thought - Actual shipping costs are based on weight and
> volume (size of box).  Why is "free" shipping based on order amount?
> Just an inquiring mind!
>
> Take care,
>
> Chuck
> Phoenix AZ
> On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:
>
> > There is no such thing as "free shipping". Regardless of the business,
> > shipping is paid by the customer or it is absorbed by the seller and
> > paid for indirectly by the customer.
> >
> > Thanks, Tom
> > 256-656-1924
> >
> >
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
>
>
> --
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date:
> 2/11/2008 5:28 PM
>
>
>
> ___
>  http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
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For used parts email [EMAIL PROTECTED]

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Re: [MBZ] OT Free Shipping?

[Tom Hargrave]

"Free shipping" is based on order amount because "free shipping" is used
to motivate customers to buy more. It's the same with my business. I
offer $10 off any order $125 and up or $25 off any order $250 and up.
And because of these specials, the majority of my orders fall into the
$125 - $150 and $250 - $300 ranges.

I used to do the same with orders to Rusty when the 300SDL was my main
driver. I'd order parts and would add in oil & fuel filters to reach the
"free shipping" point. This really is the best way to order from Rusty
anyway, regardless of who is really paying for shipping. Once you pay to
ship the part you need, you pay very little extra to throw in a few
filters and a can of diesel purge. 

Thanks, Tom
256-656-1924

-Original Message-
From: "Chuck Landenberger" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: 2/12/08 10:44 AM
Subject: [MBZ]  OT Free Shipping?

Tom,

You are right on target!  Remember TANSTAAFL?

"Free" is one of the most overused terms in all advertising!   The  
more appropriate statement would be "Orders over $99 shipped at no  
direct charge to you."  We all should know that those $'s are  
somewhere in the "cost of doing business" and incorporated into "mark  
up".

Personally, I would rather just pay the product price plus the going  
UPS/USPS/FedEx shipping cost.

As a business owner, I certainly would want to know how much my "free  
shipping" costs are (% of total $'s of orders over $99) and spread  
that cost when pricing my products.

One more thought - Actual shipping costs are based on weight and  
volume (size of box).  Why is "free" shipping based on order amount?   
Just an inquiring mind!

Take care,

Chuck
Phoenix AZ
On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:

> There is no such thing as "free shipping". Regardless of the business,
> shipping is paid by the customer or it is absorbed by the seller and
> paid for indirectly by the customer.
>
> Thanks, Tom
> 256-656-1924
>
>

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-- 
No virus found in this incoming message.
Checked by AVG Free Edition. 
Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date:
2/11/2008 5:28 PM



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Re: [MBZ] OT Free Shipping?

[John Robbins]

Rusty Cullens wrote:
> Atlanta Classic is.

So long as you guys aren't getting the shaft, I can live with the dozen 
or so boxes every order.






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Re: [MBZ] OT Free Shipping?

[Gary Hurst]

and i was about to fire this guy!  sheesh!  what was i thinking?

On Feb 12, 2008 12:39 PM, Rusty Cullens <[EMAIL PROTECTED]> wrote:

> That is why I personally look at every single invoice to check the freight
> charges.
>
>
> Rusty Cullens
> BuyMBparts, Inc.
> Tel 1-800-741-5252
> Fax   770-454-9745
>
> - Original Message -
> From: "Gary Hurst" <[EMAIL PROTECTED]>
> To: "Mercedes Discussion List" 
> Sent: Tuesday, February 12, 2008 12:29 PM
> Subject: Re: [MBZ] OT Free Shipping?
>
>
> > the sponsor of the fat and old AC silverbacks soccer team?  that atlanta
> > classic?
> >
> > well, i don't know, but i always fear that we are paying for it.
> >
> > On Feb 12, 2008 12:25 PM, Rusty Cullens <[EMAIL PROTECTED]> wrote:
> >
> >> Atlanta Classic is.
> >>
> >>
> >> Rusty Cullens
> >> BuyMBparts, Inc.
> >> Tel 1-800-741-5252
> >> Fax   770-454-9745
> >>
> >> - Original Message -
> >> From: "Gary Hurst" <[EMAIL PROTECTED]>
> >> To: "Mercedes Discussion List" 
> >> Sent: Tuesday, February 12, 2008 12:17 PM
> >> Subject: Re: [MBZ] OT Free Shipping?
> >>
> >>
> >> >I don't know who is absorbing those costs then
> >> >
> >> > On Feb 12, 2008 12:13 PM, John Robbins <[EMAIL PROTECTED]> wrote:
> >> >
> >> >> Gary Hurst wrote:
> >> >> > you pay for that shipping
> >> >>
> >> >> I have never been charged more than $10 for my orders from MB.  No
> >> >> matter how many boxes they sent.
> >> >>
> >> >>
> >> >>
> >> >> ___
> >> >> http://www.okiebenz.com
> >> >> For new parts see official list sponsor: http://www.buymbparts.com/
> >> >> For used parts email [EMAIL PROTECTED]
> >> >>
> >> >> To Unsubscribe or change delivery options go to:
> >> >> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >> >>
> >> > ___
> >> > http://www.okiebenz.com
> >> > For new parts see official list sponsor: http://www.buymbparts.com/
> >> > For used parts email [EMAIL PROTECTED]
> >> >
> >> > To Unsubscribe or change delivery options go to:
> >> > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >> >
> >>
> >>
> >>
> >> ___
> >> http://www.okiebenz.com
> >> For new parts see official list sponsor: http://www.buymbparts.com/
> >> For used parts email [EMAIL PROTECTED]
> >>
> >> To Unsubscribe or change delivery options go to:
> >> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >>
> > ___
> > http://www.okiebenz.com
> > For new parts see official list sponsor: http://www.buymbparts.com/
> > For used parts email [EMAIL PROTECTED]
> >
> > To Unsubscribe or change delivery options go to:
> > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >
>
>
>
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
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>
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Re: [MBZ] OT Free Shipping?

[Rusty Cullens]

That is why I personally look at every single invoice to check the freight 
charges.


Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: "Gary Hurst" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: Tuesday, February 12, 2008 12:29 PM
Subject: Re: [MBZ] OT Free Shipping?


> the sponsor of the fat and old AC silverbacks soccer team?  that atlanta
> classic?
>
> well, i don't know, but i always fear that we are paying for it.
>
> On Feb 12, 2008 12:25 PM, Rusty Cullens <[EMAIL PROTECTED]> wrote:
>
>> Atlanta Classic is.
>>
>>
>> Rusty Cullens
>> BuyMBparts, Inc.
>> Tel 1-800-741-5252
>> Fax   770-454-9745
>>
>> - Original Message -
>> From: "Gary Hurst" <[EMAIL PROTECTED]>
>> To: "Mercedes Discussion List" 
>> Sent: Tuesday, February 12, 2008 12:17 PM
>> Subject: Re: [MBZ] OT Free Shipping?
>>
>>
>> >I don't know who is absorbing those costs then
>> >
>> > On Feb 12, 2008 12:13 PM, John Robbins <[EMAIL PROTECTED]> wrote:
>> >
>> >> Gary Hurst wrote:
>> >> > you pay for that shipping
>> >>
>> >> I have never been charged more than $10 for my orders from MB.  No
>> >> matter how many boxes they sent.
>> >>
>> >>
>> >>
>> >> ___
>> >> http://www.okiebenz.com
>> >> For new parts see official list sponsor: http://www.buymbparts.com/
>> >> For used parts email [EMAIL PROTECTED]
>> >>
>> >> To Unsubscribe or change delivery options go to:
>> >> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>> >>
>> > ___
>> > http://www.okiebenz.com
>> > For new parts see official list sponsor: http://www.buymbparts.com/
>> > For used parts email [EMAIL PROTECTED]
>> >
>> > To Unsubscribe or change delivery options go to:
>> > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>> >
>>
>>
>>
>> ___
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Re: [MBZ] OT Free Shipping?

[Gary Hurst]

the sponsor of the fat and old AC silverbacks soccer team?  that atlanta
classic?

well, i don't know, but i always fear that we are paying for it.

On Feb 12, 2008 12:25 PM, Rusty Cullens <[EMAIL PROTECTED]> wrote:

> Atlanta Classic is.
>
>
> Rusty Cullens
> BuyMBparts, Inc.
> Tel 1-800-741-5252
> Fax   770-454-9745
>
> - Original Message -
> From: "Gary Hurst" <[EMAIL PROTECTED]>
> To: "Mercedes Discussion List" 
> Sent: Tuesday, February 12, 2008 12:17 PM
> Subject: Re: [MBZ] OT Free Shipping?
>
>
> >I don't know who is absorbing those costs then
> >
> > On Feb 12, 2008 12:13 PM, John Robbins <[EMAIL PROTECTED]> wrote:
> >
> >> Gary Hurst wrote:
> >> > you pay for that shipping
> >>
> >> I have never been charged more than $10 for my orders from MB.  No
> >> matter how many boxes they sent.
> >>
> >>
> >>
> >> ___
> >> http://www.okiebenz.com
> >> For new parts see official list sponsor: http://www.buymbparts.com/
> >> For used parts email [EMAIL PROTECTED]
> >>
> >> To Unsubscribe or change delivery options go to:
> >> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >>
> > ___
> > http://www.okiebenz.com
> > For new parts see official list sponsor: http://www.buymbparts.com/
> > For used parts email [EMAIL PROTECTED]
> >
> > To Unsubscribe or change delivery options go to:
> > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >
>
>
>
> ___
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>
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Re: [MBZ] OT Free Shipping?

[Rusty Cullens]

Atlanta Classic is.


Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: "Gary Hurst" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: Tuesday, February 12, 2008 12:17 PM
Subject: Re: [MBZ] OT Free Shipping?


>I don't know who is absorbing those costs then
> 
> On Feb 12, 2008 12:13 PM, John Robbins <[EMAIL PROTECTED]> wrote:
> 
>> Gary Hurst wrote:
>> > you pay for that shipping
>>
>> I have never been charged more than $10 for my orders from MB.  No
>> matter how many boxes they sent.
>>
>>
>>
>> ___
>> http://www.okiebenz.com
>> For new parts see official list sponsor: http://www.buymbparts.com/
>> For used parts email [EMAIL PROTECTED]
>>
>> To Unsubscribe or change delivery options go to:
>> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
> 
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>



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Re: [MBZ] OT Free Shipping?

[Gary Hurst]

i already have enough people paying higher prices for less services at my
XYZ so i can't really encourage anyone to go shop there.

On Feb 12, 2008 12:21 PM, Tom Hargrave <[EMAIL PROTECTED]> wrote:

> I handle my online shiping issue by offering $$$ off orders over $125.
> But even with this, I still get "will you give me free freight on this
> order? XYZ company will."
>
> I always respond with "No problem at all but let me adjust your price to
> their selling price first and remove the discount I just gave you."
>
> Some still don't undertstand and I ask the m to shop at XYZ company.
>
> Thanks, Tom
> 256-656-1924
>
> -Original Message-
> From: "Rusty Cullens" <[EMAIL PROTECTED]>
> To: "Mercedes Discussion List" 
> Sent: 2/12/08 11:04 AM
> Subject: Re: [MBZ] OT Free Shipping?
>
> We only offer "free" shipping because my %%$$##@@ competitors do. Before
>
> there were 42,976 other people doing this we charged shipping on all
> orders.
> I wish we still did, we spend an enormous amount on shipping.
>
> Rusty Cullens
> BuyMBparts, Inc.
> Tel 1-800-741-5252
> Fax   770-454-9745
>
> - Original Message -
> From: "Chuck Landenberger" <[EMAIL PROTECTED]>
> To: "Mercedes Discussion List" 
> Sent: Tuesday, February 12, 2008 11:42 AM
> Subject: [MBZ] OT Free Shipping?
>
>
> > Tom,
> >
> > You are right on target!  Remember TANSTAAFL?
> >
> > "Free" is one of the most overused terms in all advertising!   The
> > more appropriate statement would be "Orders over $99 shipped at no
> > direct charge to you."  We all should know that those $'s are
> > somewhere in the "cost of doing business" and incorporated into "mark
> > up".
> >
> > Personally, I would rather just pay the product price plus the going
> > UPS/USPS/FedEx shipping cost.
> >
> > As a business owner, I certainly would want to know how much my "free
> > shipping" costs are (% of total $'s of orders over $99) and spread
> > that cost when pricing my products.
> >
> > One more thought - Actual shipping costs are based on weight and
> > volume (size of box).  Why is "free" shipping based on order amount?
> > Just an inquiring mind!
> >
> > Take care,
> >
> > Chuck
> > Phoenix AZ
> > On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:
> >
> >> There is no such thing as "free shipping". Regardless of the
> business,
> >> shipping is paid by the customer or it is absorbed by the seller and
> >> paid for indirectly by the customer.
> >>
> >> Thanks, Tom
> >> 256-656-1924
> >>
> >>
> >
> > ___
> > http://www.okiebenz.com
> > For new parts see official list sponsor: http://www.buymbparts.com/
> > For used parts email [EMAIL PROTECTED]
> >
> > To Unsubscribe or change delivery options go to:
> > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> >
>
>
>
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
>
>
> --
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date:
> 2/11/2008 5:28 PM
>
>
>
> ___
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>
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Re: [MBZ] OT Free Shipping?

[Rusty Cullens]

correct

Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: "John Robbins" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: Tuesday, February 12, 2008 12:13 PM
Subject: Re: [MBZ] OT Free Shipping?


> Gary Hurst wrote:
>> you pay for that shipping
> 
> I have never been charged more than $10 for my orders from MB.  No 
> matter how many boxes they sent.
> 
> 
> 
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
> 
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>



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Re: [MBZ] OT Free Shipping?

[Tom Hargrave]

I handle my online shiping issue by offering $$$ off orders over $125.
But even with this, I still get "will you give me free freight on this
order? XYZ company will."

I always respond with "No problem at all but let me adjust your price to
their selling price first and remove the discount I just gave you." 

Some still don't undertstand and I ask the m to shop at XYZ company.

Thanks, Tom
256-656-1924

-Original Message-
From: "Rusty Cullens" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: 2/12/08 11:04 AM
Subject: Re: [MBZ] OT Free Shipping?

We only offer "free" shipping because my %%$$##@@ competitors do. Before

there were 42,976 other people doing this we charged shipping on all
orders. 
I wish we still did, we spend an enormous amount on shipping.

Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: "Chuck Landenberger" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: Tuesday, February 12, 2008 11:42 AM
Subject: [MBZ] OT Free Shipping?


> Tom,
>
> You are right on target!  Remember TANSTAAFL?
>
> "Free" is one of the most overused terms in all advertising!   The
> more appropriate statement would be "Orders over $99 shipped at no
> direct charge to you."  We all should know that those $'s are
> somewhere in the "cost of doing business" and incorporated into "mark
> up".
>
> Personally, I would rather just pay the product price plus the going
> UPS/USPS/FedEx shipping cost.
>
> As a business owner, I certainly would want to know how much my "free
> shipping" costs are (% of total $'s of orders over $99) and spread
> that cost when pricing my products.
>
> One more thought - Actual shipping costs are based on weight and
> volume (size of box).  Why is "free" shipping based on order amount?
> Just an inquiring mind!
>
> Take care,
>
> Chuck
> Phoenix AZ
> On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:
>
>> There is no such thing as "free shipping". Regardless of the
business,
>> shipping is paid by the customer or it is absorbed by the seller and
>> paid for indirectly by the customer.
>>
>> Thanks, Tom
>> 256-656-1924
>>
>>
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> 




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-- 
No virus found in this incoming message.
Checked by AVG Free Edition. 
Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date:
2/11/2008 5:28 PM



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Re: [MBZ] OT Free Shipping?

[Gary Hurst]

I don't know who is absorbing those costs then

On Feb 12, 2008 12:13 PM, John Robbins <[EMAIL PROTECTED]> wrote:

> Gary Hurst wrote:
> > you pay for that shipping
>
> I have never been charged more than $10 for my orders from MB.  No
> matter how many boxes they sent.
>
>
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
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Re: [MBZ] OT Free Shipping?

[Rusty Cullens]

Yes, they love to do that. Or better yet, they tend to send a body molding 
clip in a coffin sized box. I think that someone at Mercedes has a family 
member in the box business.



Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: "John Robbins" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: Tuesday, February 12, 2008 12:09 PM
Subject: Re: [MBZ] OT Free Shipping?


> Rusty Cullens wrote:
>> We only offer "free" shipping because my %%$$##@@ competitors do. Before
>> there were 42,976 other people doing this we charged shipping on all 
>> orders.
>> I wish we still did, we spend an enormous amount on shipping.
>
> I'm sure your friends at whatever dealership, etc. you use for OE parts
> contributes to that... They've sent me ~10 boxes on a single order.
> Could have easily fit in 1 or 2 boxes.
>
> John
>
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> 




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Re: [MBZ] OT Free Shipping?

[John Robbins]

Gary Hurst wrote:
> you pay for that shipping

I have never been charged more than $10 for my orders from MB.  No 
matter how many boxes they sent.



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Re: [MBZ] OT Free Shipping?

[Gary Hurst]

you pay for that shipping

mercedes does not view themselves under any competitive pressures . they
simply will do whatever moves them.

On Feb 12, 2008 12:09 PM, John Robbins <[EMAIL PROTECTED]> wrote:

> Rusty Cullens wrote:
> > We only offer "free" shipping because my %%$$##@@ competitors do. Before
> > there were 42,976 other people doing this we charged shipping on all
> orders.
> > I wish we still did, we spend an enormous amount on shipping.
>
> I'm sure your friends at whatever dealership, etc. you use for OE parts
> contributes to that... They've sent me ~10 boxes on a single order.
> Could have easily fit in 1 or 2 boxes.
>
> John
>
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
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Re: [MBZ] OT Free Shipping?

[John Robbins]

Rusty Cullens wrote:
> We only offer "free" shipping because my %%$$##@@ competitors do. Before 
> there were 42,976 other people doing this we charged shipping on all orders. 
> I wish we still did, we spend an enormous amount on shipping.

I'm sure your friends at whatever dealership, etc. you use for OE parts 
contributes to that... They've sent me ~10 boxes on a single order. 
Could have easily fit in 1 or 2 boxes.

John


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Re: [MBZ] OT Free Shipping?

[Gary Hurst]

you pay for shipping with money.  how much i can give you in shipping has to
do with how much i get from you.

you know prices so you know what to do to get free shipping.  how would you
figure out when it is free based on weight and volume?  how would I?

i would prefer you paid actual shipping as well, but that is harder to do
when the paradigm from the big guys is "free shipping."  even at $99, we
would get killed any time you order coolant or exhaust.  we largely deal
with this by negotiating flat shipping fees with vendors as they are better
able to pool this risk given their higher volume.

as for prices being "padded" to cover shipping costs, I wish it were that
simple.  prices are really more a function of the competitive market than
any sort of recovery of costs and a fair profit. if we need to sell
something for 12 bucks to make this "fair profit", but johnny come lately is
selling it for 9, we are simply not going to be able to sell it for 12 to
most customers, even many of our most "loyal" ones.

this is why i find it ironic when people criticize walmart as everyone seems
to want to be playing the walmart game.  the real challenge is figuring out
how to give a customer base that insists on walmart pricing with worthwhile
service.  the struggle is being "mom & pop" in a walmart world, while being
sandwiched by big corporate types on one side and fly by night guys on the
other. every dollar spent spent with either of these damages the few
legitimate small vendors who can provide you high quality service at low
prices over the long term.

outside of any personal interest i have in this, i have to encourage you to
support what is left of mom & pop as we will not be happy when we kill them
all off and have only walmart to turn to.

On Feb 12, 2008 11:42 AM, Chuck Landenberger <[EMAIL PROTECTED]> wrote:

> Tom,
>
> You are right on target!  Remember TANSTAAFL?
>
> "Free" is one of the most overused terms in all advertising!   The
> more appropriate statement would be "Orders over $99 shipped at no
> direct charge to you."  We all should know that those $'s are
> somewhere in the "cost of doing business" and incorporated into "mark
> up".
>
> Personally, I would rather just pay the product price plus the going
> UPS/USPS/FedEx shipping cost.
>
> As a business owner, I certainly would want to know how much my "free
> shipping" costs are (% of total $'s of orders over $99) and spread
> that cost when pricing my products.
>
> One more thought - Actual shipping costs are based on weight and
> volume (size of box).  Why is "free" shipping based on order amount?
> Just an inquiring mind!
>
> Take care,
>
> Chuck
> Phoenix AZ
> On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:
>
> > There is no such thing as "free shipping". Regardless of the business,
> > shipping is paid by the customer or it is absorbed by the seller and
> > paid for indirectly by the customer.
> >
> > Thanks, Tom
> > 256-656-1924
> >
> >
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
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Re: [MBZ] OT Free Shipping?

[Rusty Cullens]

We only offer "free" shipping because my %%$$##@@ competitors do. Before 
there were 42,976 other people doing this we charged shipping on all orders. 
I wish we still did, we spend an enormous amount on shipping.

Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: "Chuck Landenberger" <[EMAIL PROTECTED]>
To: "Mercedes Discussion List" 
Sent: Tuesday, February 12, 2008 11:42 AM
Subject: [MBZ] OT Free Shipping?


> Tom,
>
> You are right on target!  Remember TANSTAAFL?
>
> "Free" is one of the most overused terms in all advertising!   The
> more appropriate statement would be "Orders over $99 shipped at no
> direct charge to you."  We all should know that those $'s are
> somewhere in the "cost of doing business" and incorporated into "mark
> up".
>
> Personally, I would rather just pay the product price plus the going
> UPS/USPS/FedEx shipping cost.
>
> As a business owner, I certainly would want to know how much my "free
> shipping" costs are (% of total $'s of orders over $99) and spread
> that cost when pricing my products.
>
> One more thought - Actual shipping costs are based on weight and
> volume (size of box).  Why is "free" shipping based on order amount?
> Just an inquiring mind!
>
> Take care,
>
> Chuck
> Phoenix AZ
> On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:
>
>> There is no such thing as "free shipping". Regardless of the business,
>> shipping is paid by the customer or it is absorbed by the seller and
>> paid for indirectly by the customer.
>>
>> Thanks, Tom
>> 256-656-1924
>>
>>
>
> ___
> http://www.okiebenz.com
> For new parts see official list sponsor: http://www.buymbparts.com/
> For used parts email [EMAIL PROTECTED]
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
> 




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[MBZ] OT Free Shipping?

[Chuck Landenberger]

Tom,

You are right on target!  Remember TANSTAAFL?

"Free" is one of the most overused terms in all advertising!   The  
more appropriate statement would be "Orders over $99 shipped at no  
direct charge to you."  We all should know that those $'s are  
somewhere in the "cost of doing business" and incorporated into "mark  
up".

Personally, I would rather just pay the product price plus the going  
UPS/USPS/FedEx shipping cost.

As a business owner, I certainly would want to know how much my "free  
shipping" costs are (% of total $'s of orders over $99) and spread  
that cost when pricing my products.

One more thought - Actual shipping costs are based on weight and  
volume (size of box).  Why is "free" shipping based on order amount?   
Just an inquiring mind!

Take care,

Chuck
Phoenix AZ
On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote:

> There is no such thing as "free shipping". Regardless of the business,
> shipping is paid by the customer or it is absorbed by the seller and
> paid for indirectly by the customer.
>
> Thanks, Tom
> 256-656-1924
>
>

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