Re: [MBZ] OT Free Shipping?
Tom put those in the envelope. None of our vendors will give us that type of service. They will ship UPS, DHL or FedEx, which ever they have accounts with. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Wonko the Sane [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 8:57 PM Subject: Re: [MBZ] OT Free Shipping? Gotta put in a BuyMBParts plug here. I occasionally (normally?) buy just what I need. Last time, it was four glow plugs. I simply asked Rusty on the phone to ship cheapest possible means, and he dropped them (or someone dropped them) into a padded envelope and sent them to me 1st class mail. ... $3 shipping vs. arm/leg UPS charges. Service like this you can't put a price tag on. I think the MBA word for it is Good Will. On Feb 12, 2008 5:15 PM, Gary Hurst [EMAIL PROTECTED] wrote: a really good idea and people would still go to benz bin, paying 20% more and getting really poor service. -- LT Don http://don.homelinux.net/~don/ apt-get update apt-get upgrade The following packages will be replaced Prez Do you want to continue? [Y/n] Y ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
I know the customer pays for shipping - hell, the customer pays for *everything* - but to think it costs the vendor nothing is incorrect. If the SH were a line item like everything else it would be easier to define and control - whenever a vendor offers Free shipping, it's true to say the customer pays, but the vendor also must pay a part. Actually to say the vendor pays is not accurate - actually it comes from his profit area. Also, with the internet it's possible to check prices cross a wide range of vendors - even though the parts are nopt comparable - so you might get a quote on a widget amplifier for $200 from Rusty and another quote for the same part name for $75. But you have no way of knowing that Rustys parts are made in Germany (likely by a Turk working on a production line ;-) and the other vendor is buying his parts from China made by who knows. So, while it looks like you are doing comparison shopping you are only going half way. There's no way of knowing the true quality until the parts is installed and works or doesn't work. If it works, fine - at least for a while, if not, I would bet Rusty is easier to deal with that some other people - especially eBayers who disappear frequently. So, while it says Free Shipping it is built into the price - which the customer pays but the vendor *has* to make money or he won't be around very long. Hopefully, the pricing is something like this - cost of part - $60, overhead (advertising, office space, phone, etc) $10, free shipping $5, profit $25 - total $100. If the SH increases as it does frequently the shipping cost might go to $10 and profit will go down to $20. Total price stays the same. Same thing happens when the rent or insurance goes up - profit goes down or price goes up. And with those websites featuring Chinese other parts offering split second pricing, it can be difficult for Rusty to raise his price everytime UPS raises theirs - also, Rusty matches other internet prices putting more pressure on him to keep prices down. Basic business stuff. If any of you ever want to open or run your own business you need to understand the basics. Otherwise the doors close pretty fast. Take care -- Larry T (66 MGB, 74 911, 78 240D, 91 300D) www.youroil.net for Oil Analysis and Weber Parts Test Results http://members.rennlist.com/oil PORSCHE POSTERS! youroil.net Weber Carb Info http://members.rennlist.com/webercarbs . - Original Message - From: Rusty Cullens [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:03 PM Subject: Re: [MBZ] OT Free Shipping? We only offer free shipping because my %%$$##@@ competitors do. Before there were 42,976 other people doing this we charged shipping on all orders. I wish we still did, we spend an enormous amount on shipping. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Chuck Landenberger [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 11:42 AM Subject: [MBZ] OT Free Shipping? Tom, You are right on target! Remember TANSTAAFL? Free is one of the most overused terms in all advertising! The more appropriate statement would be Orders over $99 shipped at no direct charge to you. We all should know that those $'s are somewhere in the cost of doing business and incorporated into mark up. Personally, I would rather just pay the product price plus the going UPS/USPS/FedEx shipping cost. As a business owner, I certainly would want to know how much my free shipping costs are (% of total $'s of orders over $99) and spread that cost when pricing my products. One more thought - Actual shipping costs are based on weight and volume (size of box). Why is free shipping based on order amount? Just an inquiring mind! Take care, Chuck Phoenix AZ On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote: There is no such thing as free shipping. Regardless of the business, shipping is paid by the customer or it is absorbed by the seller and paid for indirectly by the customer. Thanks, Tom 256-656-1924 ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options
Re: [MBZ] OT Free Shipping?
Rusty Cullens wrote: Atlanta Classic is. So long as you guys aren't getting the shaft, I can live with the dozen or so boxes every order. ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
Free shipping is based on order amount because free shipping is used to motivate customers to buy more. It's the same with my business. I offer $10 off any order $125 and up or $25 off any order $250 and up. And because of these specials, the majority of my orders fall into the $125 - $150 and $250 - $300 ranges. I used to do the same with orders to Rusty when the 300SDL was my main driver. I'd order parts and would add in oil fuel filters to reach the free shipping point. This really is the best way to order from Rusty anyway, regardless of who is really paying for shipping. Once you pay to ship the part you need, you pay very little extra to throw in a few filters and a can of diesel purge. Thanks, Tom 256-656-1924 -Original Message- From: Chuck Landenberger [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: 2/12/08 10:44 AM Subject: [MBZ] OT Free Shipping? Tom, You are right on target! Remember TANSTAAFL? Free is one of the most overused terms in all advertising! The more appropriate statement would be Orders over $99 shipped at no direct charge to you. We all should know that those $'s are somewhere in the cost of doing business and incorporated into mark up. Personally, I would rather just pay the product price plus the going UPS/USPS/FedEx shipping cost. As a business owner, I certainly would want to know how much my free shipping costs are (% of total $'s of orders over $99) and spread that cost when pricing my products. One more thought - Actual shipping costs are based on weight and volume (size of box). Why is free shipping based on order amount? Just an inquiring mind! Take care, Chuck Phoenix AZ On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote: There is no such thing as free shipping. Regardless of the business, shipping is paid by the customer or it is absorbed by the seller and paid for indirectly by the customer. Thanks, Tom 256-656-1924 ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date: 2/11/2008 5:28 PM ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
Gotta put in a BuyMBParts plug here. I occasionally (normally?) buy just what I need. Last time, it was four glow plugs. I simply asked Rusty on the phone to ship cheapest possible means, and he dropped them (or someone dropped them) into a padded envelope and sent them to me 1st class mail. ... $3 shipping vs. arm/leg UPS charges. Service like this you can't put a price tag on. I think the MBA word for it is Good Will. On Feb 12, 2008 5:15 PM, Gary Hurst [EMAIL PROTECTED] wrote: a really good idea and people would still go to benz bin, paying 20% more and getting really poor service. -- LT Don http://don.homelinux.net/~don/ apt-get update apt-get upgrade The following packages will be replaced Prez Do you want to continue? [Y/n] Y ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
a really good idea and people would still go to benz bin, paying 20% more and getting really poor service. On Feb 12, 2008 2:51 PM, andrew strasfogel [EMAIL PROTECTED] wrote: I guess Rusty could defeat the $75.01 game by lowering his prices so much that it would be almost impossible to assemble an order costing more than $75.00, thus requiring value shoppers to pay a hated shipping charge. Diabolical!! On Feb 12, 2008 2:11 PM, Tom Hargrave [EMAIL PROTECTED] wrote: Free shipping is based on order amount because free shipping is used to motivate customers to buy more. It's the same with my business. I offer $10 off any order $125 and up or $25 off any order $250 and up. And because of these specials, the majority of my orders fall into the $125 - $150 and $250 - $300 ranges. I used to do the same with orders to Rusty when the 300SDL was my main driver. I'd order parts and would add in oil fuel filters to reach the free shipping point. This really is the best way to order from Rusty anyway, regardless of who is really paying for shipping. Once you pay to ship the part you need, you pay very little extra to throw in a few filters and a can of diesel purge. Thanks, Tom 256-656-1924 -Original Message- From: Chuck Landenberger [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: 2/12/08 10:44 AM Subject: [MBZ] OT Free Shipping? Tom, You are right on target! Remember TANSTAAFL? Free is one of the most overused terms in all advertising! The more appropriate statement would be Orders over $99 shipped at no direct charge to you. We all should know that those $'s are somewhere in the cost of doing business and incorporated into mark up. Personally, I would rather just pay the product price plus the going UPS/USPS/FedEx shipping cost. As a business owner, I certainly would want to know how much my free shipping costs are (% of total $'s of orders over $99) and spread that cost when pricing my products. One more thought - Actual shipping costs are based on weight and volume (size of box). Why is free shipping based on order amount? Just an inquiring mind! Take care, Chuck Phoenix AZ On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote: There is no such thing as free shipping. Regardless of the business, shipping is paid by the customer or it is absorbed by the seller and paid for indirectly by the customer. Thanks, Tom 256-656-1924 ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date: 2/11/2008 5:28 PM ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
did i cuss you out for that? On Feb 12, 2008 8:57 PM, Wonko the Sane [EMAIL PROTECTED] wrote: Gotta put in a BuyMBParts plug here. I occasionally (normally?) buy just what I need. Last time, it was four glow plugs. I simply asked Rusty on the phone to ship cheapest possible means, and he dropped them (or someone dropped them) into a padded envelope and sent them to me 1st class mail. ... $3 shipping vs. arm/leg UPS charges. Service like this you can't put a price tag on. I think the MBA word for it is Good Will. On Feb 12, 2008 5:15 PM, Gary Hurst [EMAIL PROTECTED] wrote: a really good idea and people would still go to benz bin, paying 20% more and getting really poor service. -- LT Don http://don.homelinux.net/~don/ http://don.homelinux.net/%7Edon/ apt-get update apt-get upgrade The following packages will be replaced Prez Do you want to continue? [Y/n] Y ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
I guess Rusty could defeat the $75.01 game by lowering his prices so much that it would be almost impossible to assemble an order costing more than $75.00, thus requiring value shoppers to pay a hated shipping charge. Diabolical!! On Feb 12, 2008 2:11 PM, Tom Hargrave [EMAIL PROTECTED] wrote: Free shipping is based on order amount because free shipping is used to motivate customers to buy more. It's the same with my business. I offer $10 off any order $125 and up or $25 off any order $250 and up. And because of these specials, the majority of my orders fall into the $125 - $150 and $250 - $300 ranges. I used to do the same with orders to Rusty when the 300SDL was my main driver. I'd order parts and would add in oil fuel filters to reach the free shipping point. This really is the best way to order from Rusty anyway, regardless of who is really paying for shipping. Once you pay to ship the part you need, you pay very little extra to throw in a few filters and a can of diesel purge. Thanks, Tom 256-656-1924 -Original Message- From: Chuck Landenberger [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: 2/12/08 10:44 AM Subject: [MBZ] OT Free Shipping? Tom, You are right on target! Remember TANSTAAFL? Free is one of the most overused terms in all advertising! The more appropriate statement would be Orders over $99 shipped at no direct charge to you. We all should know that those $'s are somewhere in the cost of doing business and incorporated into mark up. Personally, I would rather just pay the product price plus the going UPS/USPS/FedEx shipping cost. As a business owner, I certainly would want to know how much my free shipping costs are (% of total $'s of orders over $99) and spread that cost when pricing my products. One more thought - Actual shipping costs are based on weight and volume (size of box). Why is free shipping based on order amount? Just an inquiring mind! Take care, Chuck Phoenix AZ On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote: There is no such thing as free shipping. Regardless of the business, shipping is paid by the customer or it is absorbed by the seller and paid for indirectly by the customer. Thanks, Tom 256-656-1924 ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date: 2/11/2008 5:28 PM ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
the sponsor of the fat and old AC silverbacks soccer team? that atlanta classic? well, i don't know, but i always fear that we are paying for it. On Feb 12, 2008 12:25 PM, Rusty Cullens [EMAIL PROTECTED] wrote: Atlanta Classic is. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Gary Hurst [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:17 PM Subject: Re: [MBZ] OT Free Shipping? I don't know who is absorbing those costs then On Feb 12, 2008 12:13 PM, John Robbins [EMAIL PROTECTED] wrote: Gary Hurst wrote: you pay for that shipping I have never been charged more than $10 for my orders from MB. No matter how many boxes they sent. ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
correct Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: John Robbins [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:13 PM Subject: Re: [MBZ] OT Free Shipping? Gary Hurst wrote: you pay for that shipping I have never been charged more than $10 for my orders from MB. No matter how many boxes they sent. ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
I don't know who is absorbing those costs then On Feb 12, 2008 12:13 PM, John Robbins [EMAIL PROTECTED] wrote: Gary Hurst wrote: you pay for that shipping I have never been charged more than $10 for my orders from MB. No matter how many boxes they sent. ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
Yes, they love to do that. Or better yet, they tend to send a body molding clip in a coffin sized box. I think that someone at Mercedes has a family member in the box business. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: John Robbins [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:09 PM Subject: Re: [MBZ] OT Free Shipping? Rusty Cullens wrote: We only offer free shipping because my %%$$##@@ competitors do. Before there were 42,976 other people doing this we charged shipping on all orders. I wish we still did, we spend an enormous amount on shipping. I'm sure your friends at whatever dealership, etc. you use for OE parts contributes to that... They've sent me ~10 boxes on a single order. Could have easily fit in 1 or 2 boxes. John ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
Gary Hurst wrote: you pay for that shipping I have never been charged more than $10 for my orders from MB. No matter how many boxes they sent. ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
you pay for that shipping mercedes does not view themselves under any competitive pressures . they simply will do whatever moves them. On Feb 12, 2008 12:09 PM, John Robbins [EMAIL PROTECTED] wrote: Rusty Cullens wrote: We only offer free shipping because my %%$$##@@ competitors do. Before there were 42,976 other people doing this we charged shipping on all orders. I wish we still did, we spend an enormous amount on shipping. I'm sure your friends at whatever dealership, etc. you use for OE parts contributes to that... They've sent me ~10 boxes on a single order. Could have easily fit in 1 or 2 boxes. John ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
Rusty Cullens wrote: We only offer free shipping because my %%$$##@@ competitors do. Before there were 42,976 other people doing this we charged shipping on all orders. I wish we still did, we spend an enormous amount on shipping. I'm sure your friends at whatever dealership, etc. you use for OE parts contributes to that... They've sent me ~10 boxes on a single order. Could have easily fit in 1 or 2 boxes. John ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
and i was about to fire this guy! sheesh! what was i thinking? On Feb 12, 2008 12:39 PM, Rusty Cullens [EMAIL PROTECTED] wrote: That is why I personally look at every single invoice to check the freight charges. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Gary Hurst [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:29 PM Subject: Re: [MBZ] OT Free Shipping? the sponsor of the fat and old AC silverbacks soccer team? that atlanta classic? well, i don't know, but i always fear that we are paying for it. On Feb 12, 2008 12:25 PM, Rusty Cullens [EMAIL PROTECTED] wrote: Atlanta Classic is. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Gary Hurst [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:17 PM Subject: Re: [MBZ] OT Free Shipping? I don't know who is absorbing those costs then On Feb 12, 2008 12:13 PM, John Robbins [EMAIL PROTECTED] wrote: Gary Hurst wrote: you pay for that shipping I have never been charged more than $10 for my orders from MB. No matter how many boxes they sent. ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
Atlanta Classic is. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Gary Hurst [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:17 PM Subject: Re: [MBZ] OT Free Shipping? I don't know who is absorbing those costs then On Feb 12, 2008 12:13 PM, John Robbins [EMAIL PROTECTED] wrote: Gary Hurst wrote: you pay for that shipping I have never been charged more than $10 for my orders from MB. No matter how many boxes they sent. ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
i already have enough people paying higher prices for less services at my XYZ so i can't really encourage anyone to go shop there. On Feb 12, 2008 12:21 PM, Tom Hargrave [EMAIL PROTECTED] wrote: I handle my online shiping issue by offering $$$ off orders over $125. But even with this, I still get will you give me free freight on this order? XYZ company will. I always respond with No problem at all but let me adjust your price to their selling price first and remove the discount I just gave you. Some still don't undertstand and I ask the m to shop at XYZ company. Thanks, Tom 256-656-1924 -Original Message- From: Rusty Cullens [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: 2/12/08 11:04 AM Subject: Re: [MBZ] OT Free Shipping? We only offer free shipping because my %%$$##@@ competitors do. Before there were 42,976 other people doing this we charged shipping on all orders. I wish we still did, we spend an enormous amount on shipping. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Chuck Landenberger [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 11:42 AM Subject: [MBZ] OT Free Shipping? Tom, You are right on target! Remember TANSTAAFL? Free is one of the most overused terms in all advertising! The more appropriate statement would be Orders over $99 shipped at no direct charge to you. We all should know that those $'s are somewhere in the cost of doing business and incorporated into mark up. Personally, I would rather just pay the product price plus the going UPS/USPS/FedEx shipping cost. As a business owner, I certainly would want to know how much my free shipping costs are (% of total $'s of orders over $99) and spread that cost when pricing my products. One more thought - Actual shipping costs are based on weight and volume (size of box). Why is free shipping based on order amount? Just an inquiring mind! Take care, Chuck Phoenix AZ On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote: There is no such thing as free shipping. Regardless of the business, shipping is paid by the customer or it is absorbed by the seller and paid for indirectly by the customer. Thanks, Tom 256-656-1924 ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date: 2/11/2008 5:28 PM ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
I handle my online shiping issue by offering $$$ off orders over $125. But even with this, I still get will you give me free freight on this order? XYZ company will. I always respond with No problem at all but let me adjust your price to their selling price first and remove the discount I just gave you. Some still don't undertstand and I ask the m to shop at XYZ company. Thanks, Tom 256-656-1924 -Original Message- From: Rusty Cullens [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: 2/12/08 11:04 AM Subject: Re: [MBZ] OT Free Shipping? We only offer free shipping because my %%$$##@@ competitors do. Before there were 42,976 other people doing this we charged shipping on all orders. I wish we still did, we spend an enormous amount on shipping. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Chuck Landenberger [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 11:42 AM Subject: [MBZ] OT Free Shipping? Tom, You are right on target! Remember TANSTAAFL? Free is one of the most overused terms in all advertising! The more appropriate statement would be Orders over $99 shipped at no direct charge to you. We all should know that those $'s are somewhere in the cost of doing business and incorporated into mark up. Personally, I would rather just pay the product price plus the going UPS/USPS/FedEx shipping cost. As a business owner, I certainly would want to know how much my free shipping costs are (% of total $'s of orders over $99) and spread that cost when pricing my products. One more thought - Actual shipping costs are based on weight and volume (size of box). Why is free shipping based on order amount? Just an inquiring mind! Take care, Chuck Phoenix AZ On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote: There is no such thing as free shipping. Regardless of the business, shipping is paid by the customer or it is absorbed by the seller and paid for indirectly by the customer. Thanks, Tom 256-656-1924 ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.20.2/1272 - Release Date: 2/11/2008 5:28 PM ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
you pay for shipping with money. how much i can give you in shipping has to do with how much i get from you. you know prices so you know what to do to get free shipping. how would you figure out when it is free based on weight and volume? how would I? i would prefer you paid actual shipping as well, but that is harder to do when the paradigm from the big guys is free shipping. even at $99, we would get killed any time you order coolant or exhaust. we largely deal with this by negotiating flat shipping fees with vendors as they are better able to pool this risk given their higher volume. as for prices being padded to cover shipping costs, I wish it were that simple. prices are really more a function of the competitive market than any sort of recovery of costs and a fair profit. if we need to sell something for 12 bucks to make this fair profit, but johnny come lately is selling it for 9, we are simply not going to be able to sell it for 12 to most customers, even many of our most loyal ones. this is why i find it ironic when people criticize walmart as everyone seems to want to be playing the walmart game. the real challenge is figuring out how to give a customer base that insists on walmart pricing with worthwhile service. the struggle is being mom pop in a walmart world, while being sandwiched by big corporate types on one side and fly by night guys on the other. every dollar spent spent with either of these damages the few legitimate small vendors who can provide you high quality service at low prices over the long term. outside of any personal interest i have in this, i have to encourage you to support what is left of mom pop as we will not be happy when we kill them all off and have only walmart to turn to. On Feb 12, 2008 11:42 AM, Chuck Landenberger [EMAIL PROTECTED] wrote: Tom, You are right on target! Remember TANSTAAFL? Free is one of the most overused terms in all advertising! The more appropriate statement would be Orders over $99 shipped at no direct charge to you. We all should know that those $'s are somewhere in the cost of doing business and incorporated into mark up. Personally, I would rather just pay the product price plus the going UPS/USPS/FedEx shipping cost. As a business owner, I certainly would want to know how much my free shipping costs are (% of total $'s of orders over $99) and spread that cost when pricing my products. One more thought - Actual shipping costs are based on weight and volume (size of box). Why is free shipping based on order amount? Just an inquiring mind! Take care, Chuck Phoenix AZ On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote: There is no such thing as free shipping. Regardless of the business, shipping is paid by the customer or it is absorbed by the seller and paid for indirectly by the customer. Thanks, Tom 256-656-1924 ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
We only offer free shipping because my %%$$##@@ competitors do. Before there were 42,976 other people doing this we charged shipping on all orders. I wish we still did, we spend an enormous amount on shipping. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Chuck Landenberger [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 11:42 AM Subject: [MBZ] OT Free Shipping? Tom, You are right on target! Remember TANSTAAFL? Free is one of the most overused terms in all advertising! The more appropriate statement would be Orders over $99 shipped at no direct charge to you. We all should know that those $'s are somewhere in the cost of doing business and incorporated into mark up. Personally, I would rather just pay the product price plus the going UPS/USPS/FedEx shipping cost. As a business owner, I certainly would want to know how much my free shipping costs are (% of total $'s of orders over $99) and spread that cost when pricing my products. One more thought - Actual shipping costs are based on weight and volume (size of box). Why is free shipping based on order amount? Just an inquiring mind! Take care, Chuck Phoenix AZ On Feb 12, 2008, at 8:53 AM, Tom Hargrave wrote: There is no such thing as free shipping. Regardless of the business, shipping is paid by the customer or it is absorbed by the seller and paid for indirectly by the customer. Thanks, Tom 256-656-1924 ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
Re: [MBZ] OT Free Shipping?
That is why I personally look at every single invoice to check the freight charges. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Gary Hurst [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:29 PM Subject: Re: [MBZ] OT Free Shipping? the sponsor of the fat and old AC silverbacks soccer team? that atlanta classic? well, i don't know, but i always fear that we are paying for it. On Feb 12, 2008 12:25 PM, Rusty Cullens [EMAIL PROTECTED] wrote: Atlanta Classic is. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Gary Hurst [EMAIL PROTECTED] To: Mercedes Discussion List mercedes@okiebenz.com Sent: Tuesday, February 12, 2008 12:17 PM Subject: Re: [MBZ] OT Free Shipping? I don't know who is absorbing those costs then On Feb 12, 2008 12:13 PM, John Robbins [EMAIL PROTECTED] wrote: Gary Hurst wrote: you pay for that shipping I have never been charged more than $10 for my orders from MB. No matter how many boxes they sent. ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com ___ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
