Re: [MOPO] Question About Lost items
Ah, the plot thickens! Thanks, Tommy... Greg Douglass Tommy Barrwrote: > Living in Europe I would seriously advise any US dealers against using > eBay's Global Shipping Program. It is a rip-off and I would not buy from > anyone who ships with it, nor would many of the other collectors this side > of the ocean. I have never experienced any difficulty with USPS parcels > here in UK, nor has anything I sent to US or Canada gone astray. The only > problem I ever had was, in fact, sending a poster to France, but it was > eventually returned to me. > > Tommy > > On Tue, Apr 5, 2016 at 12:16 AM, Todd wrote: > > > Greg, > > > > If you sold this through ebay, you should use their Global Shipping > > Program which you would have to check the box when doing your listing. > > > > It's more expensive for the buyer but you're only responsible for shipping > > the item to a central location in Kentucky or somewhere like that. From > > that point on, you're not responsible for the item getting to it's > > destination. > > > > It sounds like you shipped this to the buyer directly, so unfortunately, > > you're responsible as far as I know. Hopefully, it will still show up. > > > > I've had buyers in Europe contact me asking to sell directly but every > > time I've removed the Global Shipping Program, it usually turns into a > > major headache, like what you're experiencing now. > > > > Do yourself a favor to save yourself a lot of grief. Next time you list > > on ebay, check that small box for their Global Shipping Program. > > > > Good luck my friend. > > > > Todd > > > > > > From: MoPo List on behalf of Greg Douglass > > > > Sent: Monday, April 4, 2016 7:02 PM > > To: MoPo-L@LISTSERV.AMERICAN.EDU > > Subject: [MOPO] Question About Lost items > > > > Hey guys, > > I have a situation where I shipped a buyer in France two 20 X 30" stills > > from RETURN OF THE JEDI on March 18. This guy is going out of his mind > > because they haven't arrived, despite the fact that I sent him a scan of > > the original receipt from the customs form with the tracking number, date, > > and amount paid. He somehow found that the items made it as far as Paris. > > Tracking numbers apparently do not work in France at this time, and I know > > that some items are taking a long time to reach their destinations due to > > security concerns in that country. (Although I sent an item to another > > buyer in France last week, which he received quickly and painlessly.) The > > USPS has no answers for me. > > Question: is there any kind of coverage for this kind of situation through > > either Paypal or Ebay? I think I'm sunk as far as the post office goes, but > > I'm hoping that some of the more experienced sellers on this group can give > > me ideas. I'm having trouble convincing this guy that I'm not part of some > > anti-France conspiracy with the US Postal Service. I'm starting to get an > > idea of how this guy's mind works, and I know he's going to file a > > complaint with Ebay, which is the last thing I want. > > Any ideas? > > Best, > > Greg Douglass > > PS-I stopped selling on Ebay awhile back. NOW I remember why.. > > -- > > Greg Douglass > > Guitarist- > > Lessons, Live Shows, Touring, > > & Studio Work > > (760)212-3648 > > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > >___ > > How to UNSUBSCRIBE from the MoPo Mailing List > > > >Send a message addressed to: lists...@listserv.american.edu > > In the BODY of your message type: SIGNOFF MOPO-L > > > > The author of this message is solely responsible for its content. > > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > >___ > > How to UNSUBSCRIBE from the MoPo Mailing List > > > >Send a message addressed to: lists...@listserv.american.edu > > In the BODY of your message type: SIGNOFF MOPO-L > > > > The author of this message is solely responsible for its content. > > > > Visit the MoPo Mailing List Web Site at www.filmfan.com >___ > How to UNSUBSCRIBE from the MoPo Mailing List > >Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. > -- Greg Douglass Guitarist- Lessons, Live Shows, Touring, & Studio Work (760)212-3648 Visit the MoPo Mailing List Web Site at www.filmfan.com ___
Re: [MOPO] Question About Lost items
Unfortunately, France does not recognize tracking numbers from the US. I went down to the post office and asked if they could do a deeper trace based on my receipt. They were most apologetic but could do nothing. I'm not sure if this is something new since the Paris bombings. All this would be fine if the customer was at least somewhat understanding but this guy is just impossible. His emails get nastier and nastier. Oh, well. Now I remember why I stopped selling stuff on Ebay. As I said earlier, I shipped a similar rem to another guy in France last week. He just left positive feedback on the item. Hey, I've done what I can; one has to let this stuff go or it'll drive you crazy. (Or as a teacher of mine once told me: "It's the little s**t that'll kill you, Greg." I deeply appreciate all the input. This is one of those moments I'm glad MOPO exists. Around 400 people, most of them experts on some aspect of collecting? That's gold. Greg Douglass Jeff Potokarwrote: > Im sure this parcel will arrive fine. > > Delivery times can be speedy, like your other package was, or delayed. > > I mailed an envelope from OH to CA over Xmas.. and it took 14 days to > arrive. Not damaged, not the wrong address, nothing. And no > explanation was ever found. > > So flukes can happen. > > And arent you able to use the tracking #, once it gets into France? > Parcels shipped from overseas to the US, with their own tracking > number, and once arriving here (if handled by the USPS) can still be > tracked here in the US until the delivery happens. > > If it isnt that way in the reverse, (from US to overseas), that's a > real delivery detriment. > > > > > > > On Apr 4, 2016, at 4:02 PM, Greg Douglass wrote: > > > Hey guys, > > I have a situation where I shipped a buyer in France two 20 X 30" > > stills from RETURN OF THE JEDI on March 18. This guy is going out > > of his mind because they haven't arrived, despite the fact that I > > sent him a scan of the original receipt from the customs form with > > the tracking number, date, and amount paid. He somehow found that > > the items made it as far as Paris. > > Tracking numbers apparently do not work in France at this time, and > > I know that some items are taking a long time to reach their > > destinations due to security concerns in that country. (Although I > > sent an item to another buyer in France last week, which he > > received quickly and painlessly.) The USPS has no answers for me. > > Question: is there any kind of coverage for this kind of situation > > through either Paypal or Ebay? I think I'm sunk as far as the post > > office goes, but I'm hoping that some of the more experienced > > sellers on this group can give me ideas. I'm having trouble > > convincing this guy that I'm not part of some anti-France > > conspiracy with the US Postal Service. I'm starting to get an idea > > of how this guy's mind works, and I know he's going to file a > > complaint with Ebay, which is the last thing I want. > > Any ideas? > > Best, > > Greg Douglass > > PS-I stopped selling on Ebay awhile back. NOW I remember why.. > > -- > > Greg Douglass > > Guitarist- > > Lessons, Live Shows, Touring, > > & Studio Work > > (760)212-3648 > > > > Visit the MoPo Mailing List Web Site at www.filmfan.com > >___ > > How to UNSUBSCRIBE from the MoPo Mailing List > > > >Send a message addressed to: lists...@listserv.american.edu > > In the BODY of your message type: SIGNOFF MOPO-L > > > > The author of this message is solely responsible for its content. > > Visit the MoPo Mailing List Web Site at www.filmfan.com >___ > How to UNSUBSCRIBE from the MoPo Mailing List > >Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. -- Greg Douglass Guitarist- Lessons, Live Shows, Touring, & Studio Work (760)212-3648 Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
Re: [MOPO] Question About Lost items
Living in Europe I would seriously advise any US dealers against using eBay's Global Shipping Program. It is a rip-off and I would not buy from anyone who ships with it, nor would many of the other collectors this side of the ocean. I have never experienced any difficulty with USPS parcels here in UK, nor has anything I sent to US or Canada gone astray. The only problem I ever had was, in fact, sending a poster to France, but it was eventually returned to me. Tommy On Tue, Apr 5, 2016 at 12:16 AM, Toddwrote: > Greg, > > If you sold this through ebay, you should use their Global Shipping > Program which you would have to check the box when doing your listing. > > It's more expensive for the buyer but you're only responsible for shipping > the item to a central location in Kentucky or somewhere like that. From > that point on, you're not responsible for the item getting to it's > destination. > > It sounds like you shipped this to the buyer directly, so unfortunately, > you're responsible as far as I know. Hopefully, it will still show up. > > I've had buyers in Europe contact me asking to sell directly but every > time I've removed the Global Shipping Program, it usually turns into a > major headache, like what you're experiencing now. > > Do yourself a favor to save yourself a lot of grief. Next time you list > on ebay, check that small box for their Global Shipping Program. > > Good luck my friend. > > Todd > > > From: MoPo List on behalf of Greg Douglass > > Sent: Monday, April 4, 2016 7:02 PM > To: MoPo-L@LISTSERV.AMERICAN.EDU > Subject: [MOPO] Question About Lost items > > Hey guys, > I have a situation where I shipped a buyer in France two 20 X 30" stills > from RETURN OF THE JEDI on March 18. This guy is going out of his mind > because they haven't arrived, despite the fact that I sent him a scan of > the original receipt from the customs form with the tracking number, date, > and amount paid. He somehow found that the items made it as far as Paris. > Tracking numbers apparently do not work in France at this time, and I know > that some items are taking a long time to reach their destinations due to > security concerns in that country. (Although I sent an item to another > buyer in France last week, which he received quickly and painlessly.) The > USPS has no answers for me. > Question: is there any kind of coverage for this kind of situation through > either Paypal or Ebay? I think I'm sunk as far as the post office goes, but > I'm hoping that some of the more experienced sellers on this group can give > me ideas. I'm having trouble convincing this guy that I'm not part of some > anti-France conspiracy with the US Postal Service. I'm starting to get an > idea of how this guy's mind works, and I know he's going to file a > complaint with Ebay, which is the last thing I want. > Any ideas? > Best, > Greg Douglass > PS-I stopped selling on Ebay awhile back. NOW I remember why.. > -- > Greg Douglass > Guitarist- > Lessons, Live Shows, Touring, > & Studio Work > (760)212-3648 > > Visit the MoPo Mailing List Web Site at www.filmfan.com >___ > How to UNSUBSCRIBE from the MoPo Mailing List > >Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. > > Visit the MoPo Mailing List Web Site at www.filmfan.com >___ > How to UNSUBSCRIBE from the MoPo Mailing List > >Send a message addressed to: lists...@listserv.american.edu > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. > Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
Re: [MOPO] Question About Lost items
Im sure this parcel will arrive fine. Delivery times can be speedy, like your other package was, or delayed. I mailed an envelope from OH to CA over Xmas.. and it took 14 days to arrive. Not damaged, not the wrong address, nothing. And no explanation was ever found. So flukes can happen. And arent you able to use the tracking #, once it gets into France? Parcels shipped from overseas to the US, with their own tracking number, and once arriving here (if handled by the USPS) can still be tracked here in the US until the delivery happens. If it isnt that way in the reverse, (from US to overseas), that's a real delivery detriment. On Apr 4, 2016, at 4:02 PM, Greg Douglass wrote: Hey guys, I have a situation where I shipped a buyer in France two 20 X 30" stills from RETURN OF THE JEDI on March 18. This guy is going out of his mind because they haven't arrived, despite the fact that I sent him a scan of the original receipt from the customs form with the tracking number, date, and amount paid. He somehow found that the items made it as far as Paris. Tracking numbers apparently do not work in France at this time, and I know that some items are taking a long time to reach their destinations due to security concerns in that country. (Although I sent an item to another buyer in France last week, which he received quickly and painlessly.) The USPS has no answers for me. Question: is there any kind of coverage for this kind of situation through either Paypal or Ebay? I think I'm sunk as far as the post office goes, but I'm hoping that some of the more experienced sellers on this group can give me ideas. I'm having trouble convincing this guy that I'm not part of some anti-France conspiracy with the US Postal Service. I'm starting to get an idea of how this guy's mind works, and I know he's going to file a complaint with Ebay, which is the last thing I want. Any ideas? Best, Greg Douglass PS-I stopped selling on Ebay awhile back. NOW I remember why.. -- Greg Douglass Guitarist- Lessons, Live Shows, Touring, & Studio Work (760)212-3648 Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
Re: [MOPO] Question About Lost items
Greg, these things are always an aggravation, BUT I very much doubt that your package is lost. French postal services are notoriously slow, so there's a very good chance the package will still show up. I recently had a package from France that took THREE WEEKS for delivery to Germany. It took two and a half weeks to even leave France. Since your package is already in Paris, you might ask your buyer to call his postal services. Next step would be to start a mail search with USPS. I know how annoying some buyers can be, but all you can do now is remain calm and patient. And again, French Post is slow, but they rarely lose anything. As to ebay's GSP: This is a huge money making scam for ebay and their shipping partner: - They cash in import fees from the buyer, but I very much doubt that the German, French or any other local government ever sees any of that money. - I once bought posters from a fraudulent seller who had enrolled in the GPS, but never shipped my posters. Fortunately, I had used a credit card with Paypal, as ebay would refund my purchase price, but not my shipping costs or import duties. I had to call the credit card company and issue a chargeback against the ebay shipper. -The shippers like to 'inspect' your package, meaning they tear it open, discard your original packaging and repack it, often most clumsily. By all means, I can only discourage you or anybody else to stay away from the GSP. Helmut www.filmposter.net > Am 05.04.2016 um 01:02 schrieb Greg Douglass: > > Hey guys, > I have a situation where I shipped a buyer in France two 20 X 30" stills from > RETURN OF THE JEDI on March 18. This guy is going out of his mind because > they haven't arrived, despite the fact that I sent him a scan of the original > receipt from the customs form with the tracking number, date, and amount > paid. He somehow found that the items made it as far as Paris. > Tracking numbers apparently do not work in France at this time, and I know > that some items are taking a long time to reach their destinations due to > security concerns in that country. (Although I sent an item to another buyer > in France last week, which he received quickly and painlessly.) The USPS has > no answers for me. > Question: is there any kind of coverage for this kind of situation through > either Paypal or Ebay? I think I'm sunk as far as the post office goes, but > I'm hoping that some of the more experienced sellers on this group can give > me ideas. I'm having trouble convincing this guy that I'm not part of some > anti-France conspiracy with the US Postal Service. I'm starting to get an > idea of how this guy's mind works, and I know he's going to file a complaint > with Ebay, which is the last thing I want. > Any ideas? > Best, > Greg Douglass > PS-I stopped selling on Ebay awhile back. NOW I remember why.. > -- > Greg Douglass > Guitarist- > Lessons, Live Shows, Touring, > & Studio Work > (760)212-3648 > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___ > How to UNSUBSCRIBE from the MoPo Mailing List > > Send a message addressed to: lists...@listserv.american.edu >In the BODY of your message type: SIGNOFF MOPO-L > >The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
Re: [MOPO] Question About Lost items
Greg & Todd & all Mopoers, FYI, regarding International Shipping, we at aaavintagemoveposters on Ebay use USPS Priority International shipping which has always worked great for us, BUT we have recently had two instances in the last month where shipped items show ZERO tracking info for well over two weeks. Shipping from SoCal and no movement whatsoever, not as if items were stopped at Customs at their country of destination, but no movement at all. Then suddenly the items show 'accepted at USPS' after 2-3 weeks and within a week are at their destination (in this case Canada & Paris). Tried contacting USPS but they could only open a case on the lost items. The good news was once contacted, the items began moving out of Los Angeles within a couple of days. Very odd, but have had great communication with understanding Buyers and all arrived albeit very late. PatrickTitle Lobby Cards, MUSICAL COMEDY ROMANCE items in aaavintagemovieposters store on eBay! | | | | $ 119.99 || | | | || Title Lobby Cards, MUSICAL COMEDY ROMANCE items in aaavintagemovieposters s... Buy aaavintagemovieposters, Title Lobby Cards items on eBay. Find a huge selection of MUSICAL COMEDY ROMANCE it... | | | | On Monday, April 4, 2016 4:16 PM, Toddwrote: Greg, If you sold this through ebay, you should use their Global Shipping Program which you would have to check the box when doing your listing. It's more expensive for the buyer but you're only responsible for shipping the item to a central location in Kentucky or somewhere like that. From that point on, you're not responsible for the item getting to it's destination. It sounds like you shipped this to the buyer directly, so unfortunately, you're responsible as far as I know. Hopefully, it will still show up. I've had buyers in Europe contact me asking to sell directly but every time I've removed the Global Shipping Program, it usually turns into a major headache, like what you're experiencing now. Do yourself a favor to save yourself a lot of grief. Next time you list on ebay, check that small box for their Global Shipping Program. Good luck my friend. Todd From: MoPo List on behalf of Greg Douglass Sent: Monday, April 4, 2016 7:02 PM To: MoPo-L@LISTSERV.AMERICAN.EDU Subject: [MOPO] Question About Lost items Hey guys, I have a situation where I shipped a buyer in France two 20 X 30" stills from RETURN OF THE JEDI on March 18. This guy is going out of his mind because they haven't arrived, despite the fact that I sent him a scan of the original receipt from the customs form with the tracking number, date, and amount paid. He somehow found that the items made it as far as Paris. Tracking numbers apparently do not work in France at this time, and I know that some items are taking a long time to reach their destinations due to security concerns in that country. (Although I sent an item to another buyer in France last week, which he received quickly and painlessly.) The USPS has no answers for me. Question: is there any kind of coverage for this kind of situation through either Paypal or Ebay? I think I'm sunk as far as the post office goes, but I'm hoping that some of the more experienced sellers on this group can give me ideas. I'm having trouble convincing this guy that I'm not part of some anti-France conspiracy with the US Postal Service. I'm starting to get an idea of how this guy's mind works, and I know he's going to file a complaint with Ebay, which is the last thing I want. Any ideas? Best, Greg Douglass PS-I stopped selling on Ebay awhile back. NOW I remember why.. -- Greg Douglass Guitarist- Lessons, Live Shows, Touring, & Studio Work (760)212-3648 Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message
Re: [MOPO] Question About Lost items
Greg, If you sold this through ebay, you should use their Global Shipping Program which you would have to check the box when doing your listing. It's more expensive for the buyer but you're only responsible for shipping the item to a central location in Kentucky or somewhere like that. From that point on, you're not responsible for the item getting to it's destination. It sounds like you shipped this to the buyer directly, so unfortunately, you're responsible as far as I know. Hopefully, it will still show up. I've had buyers in Europe contact me asking to sell directly but every time I've removed the Global Shipping Program, it usually turns into a major headache, like what you're experiencing now. Do yourself a favor to save yourself a lot of grief. Next time you list on ebay, check that small box for their Global Shipping Program. Good luck my friend. Todd From: MoPo Liston behalf of Greg Douglass Sent: Monday, April 4, 2016 7:02 PM To: MoPo-L@LISTSERV.AMERICAN.EDU Subject: [MOPO] Question About Lost items Hey guys, I have a situation where I shipped a buyer in France two 20 X 30" stills from RETURN OF THE JEDI on March 18. This guy is going out of his mind because they haven't arrived, despite the fact that I sent him a scan of the original receipt from the customs form with the tracking number, date, and amount paid. He somehow found that the items made it as far as Paris. Tracking numbers apparently do not work in France at this time, and I know that some items are taking a long time to reach their destinations due to security concerns in that country. (Although I sent an item to another buyer in France last week, which he received quickly and painlessly.) The USPS has no answers for me. Question: is there any kind of coverage for this kind of situation through either Paypal or Ebay? I think I'm sunk as far as the post office goes, but I'm hoping that some of the more experienced sellers on this group can give me ideas. I'm having trouble convincing this guy that I'm not part of some anti-France conspiracy with the US Postal Service. I'm starting to get an idea of how this guy's mind works, and I know he's going to file a complaint with Ebay, which is the last thing I want. Any ideas? Best, Greg Douglass PS-I stopped selling on Ebay awhile back. NOW I remember why.. -- Greg Douglass Guitarist- Lessons, Live Shows, Touring, & Studio Work (760)212-3648 Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: lists...@listserv.american.edu In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.