RE: MySQL Customer Survey :: an exercise in frustration

[Daevid Vincent]

Well, there was some other parameters with a special "XDHFSKL324234234"
style code at the end, which I figured was tied to me directly somehow, so I
didn't want to post that -- for exactly this reason below. *wink*

The survey was emailed to "us". 

> -Original Message-
> From: Chris Sansom [mailto:[EMAIL PROTECTED] 
> Sent: Monday, December 03, 2007 1:54 PM
> To: Jeremy Cole; Daevid Vincent
> Cc: mysql@lists.mysql.com; 'MySQL'
> Subject: Re: MySQL Customer Survey :: an exercise in frustration
> 
> At 13:19 -0800 3/12/07, Jeremy Cole wrote:
> >I just finished it.  There were 56 questions, not counting the final 
> >"give us your name" stuff for the prize.  Most of the questions were 
> >mandatory.
> >
> >This seems to be a "fill out the form" type of survey system rather 
> >than a self-adjusting system based on the answers to your previous 
> >questions.  Many of the questions asked were for things I had 
> >already said I didn't use...
> 
> I didn't have any intention of doing this survey, but my interest was 
> piqued by this little firestorm that's flared up around it. I was 
> curious to have at least a quick look at it, so I did this...
> 
> >>To take this survey (please note that Zoomerang is the tool 
> we use for our
> >>surveys), please go to: http://www.zoomerang.com/survey.zgi
> 
> ...which is immediately redirected to the rather incomplete looking 
> <http://www.zoomerang.com/survey-start.zgi?p=> which, sure enough, 
> simply returns the message: 'Cannot take survey, invalid URL, please 
> check that the URL is correct and try again.' This has happened in 
> two different browsers on my Mac (OmniWeb and Firefox) and that's 
> enough for me - and I'm /definitely/ not firing up my Windows box 
> just for this purpose!
> 
> It does all seem a little unsatisfactory, doesn't it?
> 
> -- 
> Cheers... Chris
> Highway 57 Web Development -- http://highway57.co.uk/
> 
> Anyone who is disturbed by the idea of newts in a
> nightclub is potentially dangerous.
> -- Frank Zappa
> 


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Re: MySQL Customer Survey :: an exercise in frustration

[Chris Sansom]

At 13:19 -0800 3/12/07, Jeremy Cole wrote:
I just finished it.  There were 56 questions, not counting the final 
"give us your name" stuff for the prize.  Most of the questions were 
mandatory.


This seems to be a "fill out the form" type of survey system rather 
than a self-adjusting system based on the answers to your previous 
questions.  Many of the questions asked were for things I had 
already said I didn't use...


I didn't have any intention of doing this survey, but my interest was 
piqued by this little firestorm that's flared up around it. I was 
curious to have at least a quick look at it, so I did this...



To take this survey (please note that Zoomerang is the tool we use for our
surveys), please go to: http://www.zoomerang.com/survey.zgi


...which is immediately redirected to the rather incomplete looking 
 which, sure enough, 
simply returns the message: 'Cannot take survey, invalid URL, please 
check that the URL is correct and try again.' This has happened in 
two different browsers on my Mac (OmniWeb and Firefox) and that's 
enough for me - and I'm /definitely/ not firing up my Windows box 
just for this purpose!


It does all seem a little unsatisfactory, doesn't it?

--
Cheers... Chris
Highway 57 Web Development -- http://highway57.co.uk/

Anyone who is disturbed by the idea of newts in a
nightclub is potentially dangerous.
   -- Frank Zappa

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Re: MySQL Customer Survey :: an exercise in frustration

[Jeremy Cole]

I just finished it.  There were 56 questions, not counting the final 
"give us your name" stuff for the prize.  Most of the questions were 
mandatory.


This seems to be a "fill out the form" type of survey system rather than 
a self-adjusting system based on the answers to your previous questions. 
 Many of the questions asked were for things I had already said I 
didn't use...


Regards,

Jeremy

Daevid Vincent wrote:

I started to take this but gave up, here's a few suggestions:
 
1. you have questions that need a "none" option

2. NEVER make the questions mandatory. like #32. I don't give a shit about
most of those things, but you force me to check '1' for all of them. that's
wasting my time.
3. how many damn questions are in this freakin' survey! i'm on #32 and many
are multipart!!! 
 
I'm done dude. I've got no more time to be wasting on this.
 
UGHHH!!!



  _  

From: MySQL [mailto:[EMAIL PROTECTED] 
Sent: Monday, December 03, 2007 11:02 AM

To: Daevid Vincent
Subject: MySQL Customer Survey 




New MySQL User Survey
Plus, a Chance to Win a free pass to the 2008 MySQL Conference & Expo!
Help shape the future direction of MySQL Products! 


MySQL is conducting a User Survey. Your answers are very important to us.
All information you provide will be kept confidential and will only be
reported on in aggregate form. 


Also, eligible users who complete this survey will be entered into a random
drawing to win a free pass to the 2008 MySQL Conference & Expo. 


To take this survey (please note that Zoomerang is the tool we use for our
surveys), please go to: 
http://www.zoomerang.com/survey.zgi


We look forward to and appreciate your participation. 

Sincerely, 


MySQL
Cupertino City Center Building
20450 Stevens Creek Blvd., Suite 350
Cupertino, CA 95014 

  _  


Copyright C 2007 MySQL AB|
 www.mysql.com


Please

click here to unsubscribe

 

 





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Re: MySQL Customer Survey :: an exercise in frustration

[Jeremy Cole]

Hi,

And, what's up with the vertical white lines on dark blue background as 
a section divider?


My eyes actually hurt looking at the survey page.  It makes it *very* 
difficult to read the questions.


Regards,

Jeremy

Daevid Vincent wrote:

I started to take this but gave up, here's a few suggestions:
 
1. you have questions that need a "none" option

2. NEVER make the questions mandatory. like #32. I don't give a shit about
most of those things, but you force me to check '1' for all of them. that's
wasting my time.
3. how many damn questions are in this freakin' survey! i'm on #32 and many
are multipart!!! 
 
I'm done dude. I've got no more time to be wasting on this.
 
UGHHH!!!



  _  

From: MySQL [mailto:[EMAIL PROTECTED] 
Sent: Monday, December 03, 2007 11:02 AM

To: Daevid Vincent
Subject: MySQL Customer Survey 




New MySQL User Survey
Plus, a Chance to Win a free pass to the 2008 MySQL Conference & Expo!
Help shape the future direction of MySQL Products! 


MySQL is conducting a User Survey. Your answers are very important to us.
All information you provide will be kept confidential and will only be
reported on in aggregate form. 


Also, eligible users who complete this survey will be entered into a random
drawing to win a free pass to the 2008 MySQL Conference & Expo. 


To take this survey (please note that Zoomerang is the tool we use for our
surveys), please go to: 
http://www.zoomerang.com/survey.zgi


We look forward to and appreciate your participation. 

Sincerely, 


MySQL
Cupertino City Center Building
20450 Stevens Creek Blvd., Suite 350
Cupertino, CA 95014 

  _  


Copyright C 2007 MySQL AB|
 www.mysql.com


Please

click here to unsubscribe

 

 





--
high performance mysql consulting
www.provenscaling.com

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Re: MySQL Customer Survey :: an exercise in frustration

[Michael Dykman]

It occurs to me that this sounds very much like my experience the last
couple of times I tried to take the survey...   As a long-time user of
MySQL, I want to make my contribution, but this survey is a dog's
breakfast every time.  Perhaps someone at AB might take notice this
round and try to fix it?

 - michael dykman

On Dec 3, 2007 3:33 PM, Daevid Vincent <[EMAIL PROTECTED]> wrote:
> I started to take this but gave up, here's a few suggestions:
>
> 1. you have questions that need a "none" option
> 2. NEVER make the questions mandatory. like #32. I don't give a shit about
> most of those things, but you force me to check '1' for all of them. that's
> wasting my time.
> 3. how many damn questions are in this freakin' survey! i'm on #32 and many
> are multipart!!!
>
> I'm done dude. I've got no more time to be wasting on this.
>
> UGHHH!!!
>
>
>   _
>
> From: MySQL [mailto:[EMAIL PROTECTED]
> Sent: Monday, December 03, 2007 11:02 AM
> To: Daevid Vincent
> Subject: MySQL Customer Survey
>
>
>
> New MySQL User Survey
> Plus, a Chance to Win a free pass to the 2008 MySQL Conference & Expo!
> Help shape the future direction of MySQL Products!
>
> MySQL is conducting a User Survey. Your answers are very important to us.
> All information you provide will be kept confidential and will only be
> reported on in aggregate form.
>
> Also, eligible users who complete this survey will be entered into a random
> drawing to win a free pass to the 2008 MySQL Conference & Expo.
>
> To take this survey (please note that Zoomerang is the tool we use for our
> surveys), please go to:
> http://www.zoomerang.com/survey.zgi
>
> We look forward to and appreciate your participation.
>
> Sincerely,
>
> MySQL
> Cupertino City Center Building
> 20450 Stevens Creek Blvd., Suite 350
> Cupertino, CA 95014
>
>   _
>
> Copyright C 2007 MySQL AB|
>  www.mysql.com
>
>
> Please
> 
> click here to unsubscribe
>
>
>  A7CE3ACEAEE3899E&siteid=287>
>  A7CE3ACEAEE3899E&siteid=287>
>
>



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 - michael dykman
 - [EMAIL PROTECTED]

 - All models are wrong.  Some models are useful.

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RE: MySQL Customer Survey :: an exercise in frustration

[Daevid Vincent]

I started to take this but gave up, here's a few suggestions:
 
1. you have questions that need a "none" option
2. NEVER make the questions mandatory. like #32. I don't give a shit about
most of those things, but you force me to check '1' for all of them. that's
wasting my time.
3. how many damn questions are in this freakin' survey! i'm on #32 and many
are multipart!!! 
 
I'm done dude. I've got no more time to be wasting on this.
 
UGHHH!!!


  _  

From: MySQL [mailto:[EMAIL PROTECTED] 
Sent: Monday, December 03, 2007 11:02 AM
To: Daevid Vincent
Subject: MySQL Customer Survey 



New MySQL User Survey
Plus, a Chance to Win a free pass to the 2008 MySQL Conference & Expo!
Help shape the future direction of MySQL Products! 

MySQL is conducting a User Survey. Your answers are very important to us.
All information you provide will be kept confidential and will only be
reported on in aggregate form. 

Also, eligible users who complete this survey will be entered into a random
drawing to win a free pass to the 2008 MySQL Conference & Expo. 

To take this survey (please note that Zoomerang is the tool we use for our
surveys), please go to: 
http://www.zoomerang.com/survey.zgi

We look forward to and appreciate your participation. 

Sincerely, 

MySQL
Cupertino City Center Building
20450 Stevens Creek Blvd., Suite 350
Cupertino, CA 95014 

  _  

Copyright C 2007 MySQL AB|
 www.mysql.com


Please

click here to unsubscribe