Re: [newbie] New LM8 PowerPack installation freezes on Boot CD

2001-06-12 Thread Alan Shoemaker

Romanator wrote:
> Alan Shoemaker wrote:
> > Romanator wrote:
> > > Hi list and Mandrake Support,
> > >
> > > I am very disappointed. It appears that I have a bad
> > > Boot Core System Boot CD. The light on the CD stays on
> > > for about 10 minutes followed by and error message:
> > > An error occurred nothing found while parsing
> > > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > >
> > > How do I get a replacement?
> > >
> > > Roman
> > > Registered Linux User #179293
> > > This email is powered by the Tux Email Utility
> > >
> > > > On Monday 11 June 2001 20:45, you wrote:
> > > > > Hi everybody,
> > > > >
> > > > > Well, I just received the new Powerpack and I
> > > > > cannot get it installed. I was running expert mode.
> > > > > In fact the first RAM disk crapped out and I was
> > > > > prompted to retry again by pressing the [enter]
> > > > > key. After partitioning /boot / /usr /swap  and
> > > > > /home, the Boot Disk was searching the programs to
> > > > > install, the motor stopped while the light on CD
> > > > > was still on, and the following error message
> > > > > appeared:
> > > > >
> > > > > Error Message
> > > > > An error occurred nothing found while parsing
> > > > > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > > > > What the heck is going on? My beta installed
> > > > > instantly. I can't get anything installed from the
> > > > > Powerpack!!
> > > > >
> > > > > Any ideas?
> >
> > The instructions for getting bad media replaced are
> > locatedin in a small brochure (CD sleeve sized) packed
> > with the CD's (has tux on the front) and it says:
> >
> > REPLACEMENT MEDIA
> >
> > If you need a replacement disc due to damaged
> > product, you can obtain a replacement within
> > 90 days of your purchase date. Send the
> > damaged product, acopy of the sales receipt,
> > and a letter briefly explaining the problem
> > to:
> >
> > User Services
> > Macmillan Software
> > 201 W. 103rd Street
> > Indianapolis, IN 46290
> > --
> > Alan
>
> Hi Alan,
>
> I have to register it today on the Mandrake web site first,
> yes? Shouldn't I report this to Mandrake so that it can be
> logged? And, should I send the entire package back?
>
> Shipping or Mailing
> Is US Post preferable?
>
>
> Roman
> Registered Linux User #179293
> This email is powered by the Tux Email Utility

Romando what Civileme says.  You see I was going under 
the assumption that all Powerpacks in North America were 
manufactured by Macmillan which I find is not true if you buy 
from our website.  So, do what Civileme bids you and you 
can't go wrong. :)
-- 
Alan




Re: [newbie] New LM8 PowerPack installation freezes on Boot CD

2001-06-12 Thread Romanator

Alan Shoemaker wrote:
> 
> Romanator wrote:
> > Hi list and Mandrake Support,
> >
> > I am very disappointed. It appears that I have a bad Boot
> > Core System Boot CD. The light on the CD stays on for about
> > 10 minutes followed by and error message:
> > An error occurred nothing found while parsing
> > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> >
> > How do I get a replacement?
> >
> > Roman
> > Registered Linux User #179293
> > This email is powered by the Tux Email Utility
> >
> > > On Monday 11 June 2001 20:45, you wrote:
> > > > Hi everybody,
> > > >
> > > > Well, I just received the new Powerpack and I cannot
> > > > get it installed. I was running expert mode. In fact
> > > > the first RAM disk crapped out and I was prompted to
> > > > retry again by pressing the [enter] key. After
> > > > partitioning /boot / /usr /swap  and /home, the Boot
> > > > Disk was searching the programs to install, the motor
> > > > stopped while the light on CD was still on, and the
> > > > following error message appeared:
> > > >
> > > > Error Message
> > > > An error occurred nothing found while parsing
> > > > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > > > What the heck is going on? My beta installed instantly.
> > > > I can't get anything installed from the Powerpack!!
> > > >
> > > > Any ideas?
> 
> The instructions for getting bad media replaced are locatedin
> in a small brochure (CD sleeve sized) packed with the CD's
> (has tux on the front) and it says:
> 
> REPLACEMENT MEDIA
> 
> If you need a replacement disc due to damaged
> product, you can obtain a replacement within
> 90 days of your purchase date. Send the
> damaged product, acopy of the sales receipt,
> and a letter briefly explaining the problem
> to:
> 
> User Services
> Macmillan Software
> 201 W. 103rd Street
> Indianapolis, IN 46290
> --
> Alan

Hi Alan,

I have to register it today on the Mandrake web site first, yes?
Shouldn't I report this to Mandrake so that it can be logged? And,
should I send the entire package back? 

Shipping or Mailing
Is US Post preferable?


Roman
Registered Linux User #179293
This email is powered by the Tux Email Utility




Re: [newbie] New LM8 PowerPack installation freezes on Boot CD

2001-06-11 Thread Alan Shoemaker

Romanator wrote:
> Hi list and Mandrake Support,
>
> I am very disappointed. It appears that I have a bad Boot
> Core System Boot CD. The light on the CD stays on for about
> 10 minutes followed by and error message:
> An error occurred nothing found while parsing
> /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
>
> How do I get a replacement?
>
> Roman
> Registered Linux User #179293
> This email is powered by the Tux Email Utility
>
> > On Monday 11 June 2001 20:45, you wrote:
> > > Hi everybody,
> > >
> > > Well, I just received the new Powerpack and I cannot
> > > get it installed. I was running expert mode. In fact
> > > the first RAM disk crapped out and I was prompted to
> > > retry again by pressing the [enter] key. After
> > > partitioning /boot / /usr /swap  and /home, the Boot
> > > Disk was searching the programs to install, the motor
> > > stopped while the light on CD was still on, and the
> > > following error message appeared:
> > >
> > > Error Message
> > > An error occurred nothing found while parsing
> > > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > > What the heck is going on? My beta installed instantly.
> > > I can't get anything installed from the Powerpack!!
> > >
> > > Any ideas?

The instructions for getting bad media replaced are locatedin 
in a small brochure (CD sleeve sized) packed with the CD's 
(has tux on the front) and it says:

REPLACEMENT MEDIA

If you need a replacement disc due to damaged
product, you can obtain a replacement within
90 days of your purchase date. Send the
damaged product, acopy of the sales receipt,
and a letter briefly explaining the problem
to:

User Services
Macmillan Software
201 W. 103rd Street
Indianapolis, IN 46290
-- 
Alan




Re: [newbie] New LM8 PowerPack installation freezes on Boot CD

2001-06-11 Thread civileme

On Monday 11 June 2001 22:03, Romanator wrote:
> Hi list and Mandrake Support,
>
> I am very disappointed. It appears that I have a bad Boot Core
> System Boot CD. The light on the CD stays on for about 10
> minutes followed by and error message:
> An error occurred nothing found while parsing
> /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
>
> How do I get a replacement?
>
> Roman
> Registered Linux User #179293
> This email is powered by the Tux Email Utility
>
> > On Monday 11 June 2001 20:45, you wrote:
> > > Hi everybody,
> > >
> > > Well, I just received the new Powerpack and I cannot get
> > > it installed. I was running expert mode. In fact the first
> > > RAM disk crapped out and I was prompted to retry again by
> > > pressing the [enter] key. After partitioning /boot / /usr
> > > /swap  and /home, the Boot Disk was searching the programs
> > > to install, the motor stopped while the light on CD was
> > > still on, and the following error message appeared:
> > >
> > > Error Message
> > > An error occurred nothing found while parsing
> > > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > > What the heck is going on? My beta installed instantly. I
> > > can't get anything installed from the Powerpack!!
> > >
> > > Any ideas?

Send your descriptions individually to me.  Address it to 
[EMAIL PROTECTED]

Include the following info:

Serial number.
WHERE you bought the pack.
Description of problem

We have more than one manufacturer making these packs and we 
need to trace what is happening and why as well as stemming the 
flow of bad packs and making good on them.

Civileme




Re: [newbie] New LM8 PowerPack installation freezes on Boot CD

2001-06-11 Thread bpremeaux

I don't have a copy of the Powerpack, so I haven't tried to install apps 
from it.  I am curious as to whether you can install using the Software
Manager program?

Barry


On Mon, 11 June 2001, Romanator wrote:

> 
> Hi everybody,
> 
> Well, I just received the new Powerpack and I cannot get it installed. I
> was running expert mode. In fact the first RAM disk crapped out and I
> was prompted to retry again by pressing the [enter] key. After
> partitioning /boot / /usr /swap  and /home, the Boot Disk was searching
> the programs to install, the motor stopped while the light on CD was
> still on, and the following error message appeared:
> 
> Error Message
> An error occurred nothing found while parsing
> /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> What the heck is going on? My beta installed instantly. I can't get
> anything installed from the Powerpack!!
> 
> Any ideas?
> 
> -- 
> Roman
> Registered Linux User #179293
> This email is powered by the Tux Email Utility






Re: [newbie] New LM8 PowerPack installation freezes on Boot CD

2001-06-11 Thread Romanator

Hi list and Mandrake Support,

I am very disappointed. It appears that I have a bad Boot Core System
Boot CD. The light on the CD stays on for about 10 minutes followed by
and error message:
An error occurred nothing found while parsing
/mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)

How do I get a replacement?

Roman
Registered Linux User #179293
This email is powered by the Tux Email Utility


> 
> On Monday 11 June 2001 20:45, you wrote:
> > Hi everybody,
> >
> > Well, I just received the new Powerpack and I cannot get it installed. I
> > was running expert mode. In fact the first RAM disk crapped out and I
> > was prompted to retry again by pressing the [enter] key. After
> > partitioning /boot / /usr /swap  and /home, the Boot Disk was searching
> > the programs to install, the motor stopped while the light on CD was
> > still on, and the following error message appeared:
> >
> > Error Message
> > An error occurred nothing found while parsing
> > /mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
> > What the heck is going on? My beta installed instantly. I can't get
> > anything installed from the Powerpack!!
> >
> > Any ideas?




[newbie] New LM8 PowerPack installation freezes on Boot CD

2001-06-11 Thread Romanator

Hi everybody,

Well, I just received the new Powerpack and I cannot get it installed. I
was running expert mode. In fact the first RAM disk crapped out and I
was prompted to retry again by pressing the [enter] key. After
partitioning /boot / /usr /swap  and /home, the Boot Disk was searching
the programs to install, the motor stopped while the light on CD was
still on, and the following error message appeared:

Error Message
An error occurred nothing found while parsing
/mnt/var/lib/urpmi/hdlist.CD1 Core System CD(x86)
What the heck is going on? My beta installed instantly. I can't get
anything installed from the Powerpack!!

Any ideas?

-- 
Roman
Registered Linux User #179293
This email is powered by the Tux Email Utility