Re: [newbie] a good modem

1999-07-20 Thread John Aldrich

On Mon, 19 Jul 1999, you wrote:
 Actually I have two pieces of equipment here.  The Cisco 
 AS5200 (with Rockwell chipset Mica modems), and a Lucent
 Livingston PM3A with the Lucent chip digital modems.

Interesting. We use an Ascend device here to answer the
phones (MAX TNT) and we consistently get WORSE connection
speeds with USR modems than we do with ANY other brand
(typically the BEST speed for a USR X2/V.90 is about 28.8.)
[clip]
 
 I am glad you seem to have better luck than I do.  Some of this
 is Telco equipment sensitive, but I thought I would pass my
 ISP experiences along.  By the way...other Alaskan ISP's
 report exactly my same results.
 
I don't know why, but the connect speeds are MUCH better
for our customers with the Non-USR/3Com equipment. For this
reason we recommend non-USR equipment. I know many of the
"national" ISPs have used USR for their 56k server modems,
but we didn't go that route. I suppose the best advice
would be to find out what the ISP the gentleman would be
connecting to recommends and go with that. :-)



Re: [newbie] a good modem

1999-07-20 Thread darkknight

On Tue, 20 Jul 1999, John Aldrich wrote:
 On Mon, 19 Jul 1999, you wrote:
  Actually I have two pieces of equipment here.  The Cisco 
  AS5200 (with Rockwell chipset Mica modems), and a Lucent
  Livingston PM3A with the Lucent chip digital modems.
 
 Interesting. We use an Ascend device here to answer the
 phones (MAX TNT) and we consistently get WORSE connection
 speeds with USR modems than we do with ANY other brand
 (typically the BEST speed for a USR X2/V.90 is about 28.8.)
 [clip]
  
  I am glad you seem to have better luck than I do.  Some of this
  is Telco equipment sensitive, but I thought I would pass my
  ISP experiences along.  By the way...other Alaskan ISP's
  report exactly my same results.
  
 I don't know why, but the connect speeds are MUCH better
 for our customers with the Non-USR/3Com equipment. For this
 reason we recommend non-USR equipment. I know many of the
 "national" ISPs have used USR for their 56k server modems,
 but we didn't go that route. I suppose the best advice
 would be to find out what the ISP the gentleman would be
 connecting to recommends and go with that. :-)

Well here in the Albequerque, NM area most of the isp's do not use USR equipment
but then neither does the gentleman you have been talking with. Like him
though, many isp's in this area have found that usr modem's used by the
customers seem to connect to them more reliably. Not necessarily the fastest,
but the most reliably and consistantly. I know that here we have some rather bad
connection rates in general, alot of outdated equipment thrown together by US
West in what has to be the worst communications sysstem I have ever seen. So a
robust modem is needed here, one that is bullet proof more than a speed demon.
Perhaps in his area it might be the same, as it is in many parts of the country.
I do agree that the best source might be the person's isp, profided they have
bothered to keep any records of connection rates and modem brands and chip sets.
Around here, the Rockwell chips do not perform well, I have tried several for
my wife and myself with terribal results. Now she has a usr v90 and does much
better, and I plan on getting either a usr or a lucent chipset modem for myself.
This rockwell set modem I have, a Diamond Supra, really does'nt make it in this
area. So, I guess it all depends on where you are, and what the phone company
is using, as much as what your isp has.

John Love

[EMAIL PROTECTED]



Re: [newbie] a good modem

1999-07-19 Thread John Aldrich

On Sun, 18 Jul 1999, you wrote:
 who here knows of a good modem for linux. 
 
 thanks,
 jerrud (ps- my dsl line wont be coming for 6 weeks thats why i need a 
 modem. grrr analog :(

Almost any NON-HFC/WINMODEM will do you well. External is
great, as then you KNOW it's not a "winmodem." Supra makes
a pretty nice 56k modem (SupraExpress 56i is what I have,
and it doesn't require any "extra" software to use it,
unlike the SupraMax 56i.)
Best rule of thumb: if it's a PCI modem, forget it. :-)



RE: [newbie] a good modem

1999-07-19 Thread Bill Moshier

An earlier message said:

Diamond is having a clearance on several SupraExpress Modems, both internal
and external.  The external is under $50.
http://www.diamondmm.com/products/current/clearance.cfm

Bill

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Sunday, July 18, 1999 8:52 PM
To: [EMAIL PROTECTED]
Subject: [newbie] a good modem


who here knows of a good modem for linux. 

thanks,
jerrud (ps- my dsl line wont be coming for 6 weeks thats why i need a 
modem. grrr analog :(



Re: [newbie] a good modem

1999-07-19 Thread Ramon Gandia

Bill Moshier wrote:
 
 An earlier message said:
 
 Diamond is having a clearance on several SupraExpress Modems, both internal
 and external.  The external is under $50.
 http://www.diamondmm.com/products/current/clearance.cfm

I am sure the modem will work, but Diamond modems are made with
Rockwell chip sets.  This is not really a good choice; they
are the cheesiest of cheesy chip sets.  Alas, they are used
in 90% of all modems.  The US Robototics would be a better
solution.

Problems with the Rockwells include: dropped connections,
variable and inconsistent connect speeds, poor negotiation
of V90 protocols, poor throughputamong others.  This is
not to say you will have all these problems, but as an ISP
with hundreds of customers on line I can tell you that the
Rockwells are not the best choice.  

As long as you are shelling out some bucks, I suggest you
opt for a USR-chipset modem, or even a Lucent-chipset modem,
and you will be a lot happier.

-- 
Ramon Gandia = Sysadmin  Nook Net
http://www.nook.net  [EMAIL PROTECTED]
285 West First Avenue   tel. 907-443-7575
P.O. Box 970fax. 907-443-2487
Nome, Alaska 99762-0970 == Alaska Toll Free. 888-443-7525



Re: [newbie] a good modem

1999-07-19 Thread John Aldrich

On Mon, 19 Jul 1999, you wrote:

 I am sure the modem will work, but Diamond modems are made with
 Rockwell chip sets.  This is not really a good choice; they
 are the cheesiest of cheesy chip sets.  Alas, they are used
 in 90% of all modems.  The US Robototics would be a better
 solution.

I disagree... I've got a Diamond modem. Works great with
INDUSTRY-STANDARD V.90 protocols. USR/3Com is NOT fully
implementing the V.90 standard. They are keeping
backwards-compatability with their X2 protocol. 
Basically, the best thing to do is find out which modems
your ISP is using and buy one that's compatible with them.
If they say they are v.90/X2-compatible, get a USR/3Com
modem. If they say K56/v.90, get a Rockwell-chipset modem
(Diamond, etc.) Lucent is a good choice as well. Most of
the modems with the Lucent chipsets are K56-compatible
V.90. Again, mostly go by what your ISP supports for the
maximum compatibility.
I work for an ISP here that does NOT support the USR
implementation of V.90. Most everyone in this market went
with K56/V.90 instead of the X2-compatible v.90. We have
problems ALL the time with users who buy pre-packaged
machines with USR 56k modems who wonder why they can't get
above 28.8. Then I tell 'em that V.90 isn't necessarily
v.90 and that USR's implementation is off just enough to
cause problems with our dial-up servers.

 Problems with the Rockwells include: dropped
 connections,  variable and inconsistent connect speeds,
 poor negotiation of V90 protocols, poor
 throughputamong others.  

This mainly occurs when trying to connect to a USR X2/V.90
server modem. :-)

This is not to say you will have all these problems, but
as an ISP with hundreds of customers on line I can tell
 you that the Rockwells are not the best choice.  As
long as you are shelling out some bucks, I suggest you 
opt for a USR-chipset modem, or even a Lucent-chipset
modem,  and you will be a lot happier. 

I really think it boils down to what his ISP is using. :-)



Re: [newbie] a good modem

1999-07-19 Thread Ramon Gandia

John Aldrich wrote:
 
 On Mon, 19 Jul 1999, you wrote:
 
  I am sure the modem will work, but Diamond modems are made with
  Rockwell chip sets.  This is not really a good choice; they
  are the cheesiest of cheesy chip sets.  Alas, they are used
  in 90% of all modems.  The US Robototics would be a better
  solution.
 
 I disagree... I've got a Diamond modem. Works great with
 INDUSTRY-STANDARD V.90 protocols. USR/3Com is NOT fully
 implementing the V.90 standard. They are keeping
 backwards-compatability with their X2 protocol.
 Basically, the best thing to do is find out which modems
 your ISP is using and buy one that's compatible with them.
 If they say they are v.90/X2-compatible, get a USR/3Com
 modem. If they say K56/v.90, get a Rockwell-chipset modem
 (Diamond, etc.) Lucent is a good choice as well. Most of
 the modems with the Lucent chipsets are K56-compatible
 V.90. Again, mostly go by what your ISP supports for the
 maximum compatibility.

Actually I have two pieces of equipment here.  The Cisco 
AS5200 (with Rockwell chipset Mica modems), and a Lucent
Livingston PM3A with the Lucent chip digital modems.

Both work much better with the USR consumer modems.  Connect
speeds are adequate in both instancesthe PM3 always seems
to have a slight edge in speed over the AS5200.  However,
the flakyness of the connections is what counts.  No problems
with USR consumer modems (even the winmodems) or the Lucent
LT Win modems.  The troubles seem to be from the Rockwell
based modems.  There are all sorts of workarounds to the problems,
but usually requires handholding on tech support for the customer
to resolve his problems.

The Rockwell modems have been pretty poor.  Until the HCF
came out, they had numerous bugs.  The HCF is the best, but
still has problems.  In fact, the HCF has the feature that
while it can be less buggy...when it decides its not going to
connect its hard to tweak it to do so.  Most pre-HCF modems
give trouble, but configure easily to connect.  The HCF,
we have trouble one in ten times, but when there is trouble,
they sometimes resist all attempts to make them work properly.

Going to the customer premises with our laptop (Rockwell,
but tweaked) and with an external 56K data/fax USR, usually
results in a perfect connection.

My conclusion, after several months of this sort of thing is
that not all modems are created equal.  And the Rockwell modems
are much less equal!

We are a small isp, and generally we visit over 99% of our
customer premises to make sure all works okay.  Most ISP's
leave the customer to fend for himself and are not aware of
the problems and difficulties.

Andbefore you say so, my equipment here, both Cisco and
Lucent is all K56/V90.  We have no X2 stuff in here and do
agree with you that X2 is not very good.  

The USR customer modems are not the fastest with us, but they
are the most consistent best performer.  It is my recommendation.
Iw ould rather connect at 48,000 day in and day out, than
be all over from 26,400 to 52,000 like the Rockwells.  Also
the Rockwells have the aggravating habit of showing 52000
connect speed but their thruput (verified by ftp download
from my own site) is down to about 400 bytes per second.  A
hangup and reconnect usually fixes this.  The USR's NEVER EVER
have this problem.

I am glad you seem to have better luck than I do.  Some of this
is Telco equipment sensitive, but I thought I would pass my
ISP experiences along.  By the way...other Alaskan ISP's
report exactly my same results.

-- 
Ramon Gandia = Sysadmin  Nook Net
http://www.nook.net  [EMAIL PROTECTED]
285 West First Avenue   tel. 907-443-7575
P.O. Box 970fax. 907-443-2487
Nome, Alaska 99762-0970 == Alaska Toll Free. 888-443-7525



Re: [newbie] a good modem

1999-07-18 Thread Steve Winston

ye basic US Robotics 56k fax modem works fine for me, pnp and all. 
Make sure NOT to get a winmodem, choke, gag

--- [EMAIL PROTECTED] wrote:
 who here knows of a good modem for linux. 
 
 thanks,
 jerrud (ps- my dsl line wont be coming for 6 weeks
 thats why i need a 
 modem. grrr analog :(
 

_
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