RE: We stepped in SQL
What do you mean by promoting the server? (dcpromo? Or some other kind of promotion?) What do you mean by cannot access the database? What do you mean by cannot start it? What do you mean by cannot uninstall SQL? What have you tried? What errors are you getting? Etc. Cheers Ken -Original Message- From: David Herrick [mailto:davidherr...@nincal.com] Sent: Friday, 2 April 2010 4:46 AM To: NT System Admin Issues Subject: We stepped in SQL OK we messed up rebuilding a server (lost a raid array) In hindsight it looks like in our haste we installed Vipre Enterprise and its SQL database before promoting the server. Now we cannot access the database, cannot start it, cannot uninstall SQL. Any clues on getting SQL off this box so we can reinstall Vipre and the other apps needing SQL Thanks David ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: How would you go about this?
At scale: +1 Small orgs can handle individual servers. At scale just about everything needs to be cookie-cutter / commoditised to make it manageable. And that means fitting into vendor support offerings and lifecycles. You can't have too many different pieces and given that an upgrade program takes a while to implement, you can't be waiting 5-6 years to kick something off. Repurposing something into Test/Dev is fine if you are a small org. It's not feasible for large organisations. Cheers Ken -Original Message- From: Brian Desmond [mailto:br...@briandesmond.com] Sent: Friday, 2 April 2010 4:40 AM To: NT System Admin Issues Subject: RE: How would you go about this? 3-4 years is a VERY standard lifecycle in many orgs. Five years is really pushing it and means that you're likely using some sort of supplemental hardware/field service which is just an extra burden to manage. Thanks, Brian Desmond br...@briandesmond.com c - 312.731.3132 -Original Message- From: Angus Scott-Fleming [mailto:angu...@geoapps.com] Sent: Friday, March 26, 2010 6:39 PM To: NT System Admin Issues Subject: Re: How would you go about this? On 26 Mar 2010 at 10:05, Mike Gill wrote: if you can´t get at least 5 years out of your servers before replacement, then IMO you need help. -- Mike Gill FWIW I'm about to write a memo to a client telling them we need to replace their Windows 2000 Server box, which I put in sometime in 2004. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: We stepped in SQL
I've seen this before a few times. There's a Microsoft work-around here: http://support.microsoft.com/kb/929665 On 4 April 2010 19:59, Ken Schaefer k...@adopenstatic.com wrote: What do you mean by promoting the server? (dcpromo? Or some other kind of promotion?) What do you mean by cannot access the database? What do you mean by cannot start it? What do you mean by cannot uninstall SQL? What have you tried? What errors are you getting? Etc. Cheers Ken -Original Message- From: David Herrick [mailto:davidherr...@nincal.com] Sent: Friday, 2 April 2010 4:46 AM To: NT System Admin Issues Subject: We stepped in SQL OK we messed up rebuilding a server (lost a raid array) In hindsight it looks like in our haste we installed Vipre Enterprise and its SQL database before promoting the server. Now we cannot access the database, cannot start it, cannot uninstall SQL. Any clues on getting SQL off this box so we can reinstall Vipre and the other apps needing SQL Thanks David ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ -- Kind regards, Andrew Levicki ルビッキー アンドルュー MCITP Enterprise Administrator on Windows Server 2008 MCITP Enterprise Messaging Administrator on Exchange Server 2007 Microsoft Certified Systems Engineer (MCSE) on Windows Server 2003 Cisco Certified Network Associate (CCNA) ITILv3 ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Setup a windows 7 desktop for a adhd person??
That problem is not solved with technology. Give them a regular Windows 7 system and change their diet. -ASB: http://XeeSM.com/AndrewBaker On Sat, Apr 3, 2010 at 9:37 PM, jgarciaitl...@gmail.com wrote: Anyone setup a pc for a adhd employee?? Distraction free. Sent via BlackBerry from T-Mobile ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Viper enterprise 4.0 client plus sql server policy
What are the Setting in the confguration for running the client on a sql server 2000 and 2005 Database sits on e drive on both machines Thanks Sent via BlackBerry from T-Mobile ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Enterprise Anti-Virus
There are a number of broad statements in this email, and I admit I am a bit confused. A few questions: Vipre Server doesn't play well with others. You mean the console? What other applications doesn't it co-exist with? (Apart from the Sunbelt Exchange Archiver, as you mentioned). Neither product will start with the server. I have to log in manually and start them. Does this mean you have to manually start them after you've rebooted the server? I'm a bit confused on this statement. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Well, the sad truth is that AV-scanning on Outlook is a hit or miss proposition, unfortunately. From a development standpoint, it is a fairly ugly what's involved in making a plug-in work. It has gotten considerably better with the current verion, but IMHO, with any antivirus product, you're better off putting the heavy lifting on a server or on the gateway. However, if you were running Ninja/VIPRE for Exchange anyway, I'm curious why you bothered to enable the email protection on the client anyway? Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... What is the performance now that you've disabled email scanning? Is it now better than Symantec? Also, are you still running Ninja/VIPRE Exchange? Alex From: Bill Songstad [mailto:bsongs...@gmail.com] Sent: Thursday, April 01, 2010 8:08 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I Replaced Symantec AV 10 with Vipre earlier this year. I expected the process to be pretty smooth. After all, I had been running Ninja/vipre email for years and loved it. I was sadly disappointed both in the performance of Vipre and the famous Sunbelt tech support. Vipre Server doesn't play well with others. Especially other Sunbelt products. I suppose I could just buy some more server licenses for each Sunbelt product, but I went with Sunbelt because they were good AND affordable. But if you have to add a Windows server license to each install, that dramatically changes the per user cost in a small shop like mine. As it stands now, I have Vipre enterprise running on the same box as Sunbelt Exchange Archiver. Neither product will start with the server. I have to log in manually and start them. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... Bill On Thu, Apr 1, 2010 at 1:58 PM, Ray rz...@qwest.netmailto:rz...@qwest.net wrote: I know this has been discussed many times in the past, but I'm going to ask again. Our McAfee contract is nearing renewal and we're looking for alternatives. We have about 4,000 desktops in 20 remote sites. We'd love the flexibility of managing everything from centralized console, and perhaps even allowing the local sites on-site staff to have access to their own machines. Not all our pipes are that great, so a distributed model for .dat updates would be ideal. We are currently evaluating Vipre. Last year we looked at and actually chose to buy Nod32, but, well, long story, and it
RE: Enterprise Anti-Virus
Supposedly people who are supposed to know already did that. From: Jon Harris [mailto:jk.har...@gmail.com] Sent: Saturday, April 03, 2010 9:32 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus Double check that can't sign multiyear contracts with more senior purchasing people at the agency. Last State agency I worked at gave me the same thing but there was work arounds but they depended on pricing and wording of the contracts. Jon On Sat, Apr 3, 2010 at 7:49 PM, Ray rz...@qwest.net wrote: Ok. The Kaspersky quote so far has been quite excellent. Unfortunately this state agency can't sign more than year to year contracts, so we lose out on some multi-year deals. From: James Rankin [mailto:kz2...@googlemail.com] Sent: Saturday, April 03, 2010 2:20 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus Kaspersky, Trend and something else I can't recall. It was mainly price-based, and I'd heard vast amounts of good things about it from other admins. Compared to SAV, the footprint of a scan alone made us think it was fab. On 2 April 2010 02:43, Ray rz...@qwest.net wrote: Why did you recommend Vipre over which platforms? From: James Rankin [mailto:kz2...@googlemail.com] Sent: Thursday, April 01, 2010 2:41 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I recommended Vipre over all the other options when Symantec came up for renewal. I think I am still flavour of the month, financially and technically :-) On 1 April 2010 21:58, Ray rz...@qwest.net wrote: I know this has been discussed many times in the past, but I'm going to ask again. Our McAfee contract is nearing renewal and we're looking for alternatives. We have about 4,000 desktops in 20 remote sites. We'd love the flexibility of managing everything from centralized console, and perhaps even allowing the local sites on-site staff to have access to their own machines. Not all our pipes are that great, so a distributed model for .dat updates would be ideal. We are currently evaluating Vipre. Last year we looked at and actually chose to buy Nod32, but, well, long story, and it wasn't the vendors fault. We're also looking at Trend and Sophos. Any feedback on what you have now and why you chose it or are dumping it would be great. Thanks, Ray ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ -- On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question. -- On two occasions...I have been asked, 'Pray, Mr Babbage, if you put into the machine wrong figures, will the right answers come out?' I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: wierd e-mail issue
This has been true of all recent versions of Windows, IME Disabling the service has more implications in Win7 On Apr 4, 2010 12:19 AM, John Aldrich jaldr...@blueridgecarpet.com wrote: On Sat April 3 2010, you wrote: The local firewall is (should be) off when this laptop is on the ... I'll be the first to admit that I don't know Windows 7 as well as some here do, but IIRC, even if you have the firewall set to off it's still on unless you go in and disable the service entirely. Check the vipre network install instructions for how to disable it entirely. Windows 7 makes it MUCH harder to disable the firewall than any previous version of Windows. -- Thanks, John Aldrich Blueridge Industries IT Manager ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: wierd e-mail issue
On Sun April 4 2010, you wrote: This has been true of all recent versions of Windows, IME Disabling the service has more implications in Win7 I couldn't say. I've never had any real problem turning off the firewall in XP and still having stuff blocked. I just know that even turning off the firewall in Win 7 doesn't really turn it off. :-) -- Thanks, John Aldrich Blueridge Industries IT Manager ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: the anti-LinkedIn
I certainly agree with the Facebook implications. There are already tons of fake accounts of real people on there. Anyone that thinks this site is a good idea is crazy, and I am baffled that someone thought it so enough to actually create it. Ruining someones ability to sustain a livelihood regardless of their past indiscretions is going to come with very serious consequences. $#!+ talking is one thing. But this can ruin people. I suspect there will be murders. Seriously. People will have their suspicions, they will become paranoid, they will seek justice. -- ME2 On Sat, Apr 3, 2010 at 9:53 PM, Jon Harris jk.har...@gmail.com wrote: I agree with Micheal this looks to be more like a way to kill someones chances of getting a job or advancement while staying hidden. My bet is there will be a lot of lawsuits with people starting to create Facebook pages for someone else and then linking them to this site. Lets face it users do not like losing control of their workstation or being told to do their job and this is the perfect way to get revenge on the IT staff or some manager. Jon On Sat, Apr 3, 2010 at 8:10 AM, Steven M. Caesare scaes...@caesare.comwrote: Sounds like a freedom of speech litmus test… -sc *From:* Angus Scott-Fleming [mailto:angu...@geoapps.com] *Sent:* Saturday, April 03, 2010 3:03 AM *To:* NT System Admin Issues *Subject:* OT: the anti-LinkedIn = Included Stuff Follows = Unvarnished: A Clean, Well-Lighted Place For Defamation Imagine every positive and ugly opinion about you— from your mother to that awkward co-worker you rejected at the company Christmas party— centrally located on one online profile. Sound scary? It is. Today, Unvarnished makes its beta debut. It’s essentially Yelp for LinkedIn: any user can create an online profile for a professional and submit anonymous reviews. You can claim your profile, but unlike LinkedIn, you have to accept every post, warts and all. And once the profile is up there’s no taking it down. = Included Stuff Ends = More here with links: http://techcrunch.com/2010/03/30/unvarnished-a-clean-well-lighted-place-for-defamation/ -- Angus Scott-Fleming GeoApps, Tucson, Arizona 1-520-895-3270 Security Blog: http://geoapps.com/ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Enterprise Anti-Virus
I've found the Vipre service on the console server will not start automatically upon reboot. Been too lazy to look into it. From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Sunday, April 04, 2010 12:20 PM To: NT System Admin Issues Subject: RE: Enterprise Anti-Virus There are a number of broad statements in this email, and I admit I am a bit confused. A few questions: Vipre Server doesn't play well with others. You mean the console? What other applications doesn't it co-exist with? (Apart from the Sunbelt Exchange Archiver, as you mentioned). Neither product will start with the server. I have to log in manually and start them. Does this mean you have to manually start them after you've rebooted the server? I'm a bit confused on this statement. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Well, the sad truth is that AV-scanning on Outlook is a hit or miss proposition, unfortunately. From a development standpoint, it is a fairly ugly what's involved in making a plug-in work. It has gotten considerably better with the current verion, but IMHO, with any antivirus product, you're better off putting the heavy lifting on a server or on the gateway. However, if you were running Ninja/VIPRE for Exchange anyway, I'm curious why you bothered to enable the email protection on the client anyway? Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... What is the performance now that you've disabled email scanning? Is it now better than Symantec? Also, are you still running Ninja/VIPRE Exchange? Alex From: Bill Songstad [mailto:bsongs...@gmail.com] Sent: Thursday, April 01, 2010 8:08 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I Replaced Symantec AV 10 with Vipre earlier this year. I expected the process to be pretty smooth. After all, I had been running Ninja/vipre email for years and loved it. I was sadly disappointed both in the performance of Vipre and the famous Sunbelt tech support. Vipre Server doesn't play well with others. Especially other Sunbelt products. I suppose I could just buy some more server licenses for each Sunbelt product, but I went with Sunbelt because they were good AND affordable. But if you have to add a Windows server license to each install, that dramatically changes the per user cost in a small shop like mine. As it stands now, I have Vipre enterprise running on the same box as Sunbelt Exchange Archiver. Neither product will start with the server. I have to log in manually and start them. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... Bill On Thu, Apr 1, 2010 at 1:58 PM, Ray rz...@qwest.net wrote: I know this has been discussed many times in the past, but I'm going to ask again. Our McAfee contract is nearing renewal and we're looking for alternatives. We have about 4,000 desktops in 20 remote sites. We'd love the flexibility of managing everything from centralized
RE: Enterprise Anti-Virus
.. I might add, that I have not been too happy with Sunbelt support. About a month ago, a false positive deleted an executable on some of my workstations. An email request for assistance took most of a day before I got a response, and then it was after hours on Sunbelt's side, so I could not discuss. I sent in some diagnostic files that day, and some I could not due to problems with the Sunbelt FTP account until that issue was cleared the next day. When I asked about why this had happened, I got no suitable explanation -- just that with the new signature updates it was not. I had thought that Sunbelt created it's own signatures inhouse - one of its selling points - and so could explain to me what had occurred and why. I asked a few times about this but never received a satisfactory answer and just left an exception on the server for this particular app. From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Sunday, April 04, 2010 12:20 PM To: NT System Admin Issues Subject: RE: Enterprise Anti-Virus There are a number of broad statements in this email, and I admit I am a bit confused. A few questions: Vipre Server doesn't play well with others. You mean the console? What other applications doesn't it co-exist with? (Apart from the Sunbelt Exchange Archiver, as you mentioned). Neither product will start with the server. I have to log in manually and start them. Does this mean you have to manually start them after you've rebooted the server? I'm a bit confused on this statement. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Well, the sad truth is that AV-scanning on Outlook is a hit or miss proposition, unfortunately. From a development standpoint, it is a fairly ugly what's involved in making a plug-in work. It has gotten considerably better with the current verion, but IMHO, with any antivirus product, you're better off putting the heavy lifting on a server or on the gateway. However, if you were running Ninja/VIPRE for Exchange anyway, I'm curious why you bothered to enable the email protection on the client anyway? Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... What is the performance now that you've disabled email scanning? Is it now better than Symantec? Also, are you still running Ninja/VIPRE Exchange? Alex From: Bill Songstad [mailto:bsongs...@gmail.com] Sent: Thursday, April 01, 2010 8:08 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I Replaced Symantec AV 10 with Vipre earlier this year. I expected the process to be pretty smooth. After all, I had been running Ninja/vipre email for years and loved it. I was sadly disappointed both in the performance of Vipre and the famous Sunbelt tech support. Vipre Server doesn't play well with others. Especially other Sunbelt products. I suppose I could just buy some more server licenses for each Sunbelt product, but I went with Sunbelt because they were good AND affordable. But if you have to add a Windows server license to each install, that dramatically changes the per user cost in a small shop like mine. As it stands now, I have Vipre enterprise running on the same box as Sunbelt Exchange Archiver. Neither product will start with the server. I have to log in manually and start them. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and
Re: Enterprise Anti-Virus
I think this points out the wisdom of not configuring VIPRE to delete anything. Let it quarantine and only delete items in the quarantine when YOU decide to do so. Die dulci fruere! Roger Wright ___ On Sun, Apr 4, 2010 at 6:40 PM, Michael D Faulkner michael.faulk...@colorado.edu wrote: .. I might add, that I have not been too happy with Sunbelt support. About a month ago, a false positive deleted an executable on some of my workstations. An email request for assistance took most of a day before I got a response, and then it was after hours on Sunbelt’s side, so I could not discuss. I sent in some diagnostic files that day, and some I could not due to problems with the Sunbelt FTP account until that issue was cleared the next day. When I asked about why this had happened, I got no suitable explanation -- just that with the new signature updates it was not. I had thought that Sunbelt created it’s own signatures inhouse – one of its selling points – and so could explain to me what had occurred and why. I asked a few times about this but never received a satisfactory answer and just left an exception on the server for this particular app. From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Sunday, April 04, 2010 12:20 PM To: NT System Admin Issues Subject: RE: Enterprise Anti-Virus There are a number of broad statements in this email, and I admit I am a bit confused. A few questions: Vipre Server doesn't play well with others. You mean the console? What other applications doesn't it co-exist with? (Apart from the Sunbelt Exchange Archiver, as you mentioned). Neither product will start with the server. I have to log in manually and start them. Does this mean you have to manually start them after you've rebooted the server? I'm a bit confused on this statement. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Well, the sad truth is that AV-scanning on Outlook is a hit or miss proposition, unfortunately. From a development standpoint, it is a fairly ugly what's involved in making a plug-in work. It has gotten considerably better with the current verion, but IMHO, with any antivirus product, you're better off putting the heavy lifting on a server or on the gateway. However, if you were running Ninja/VIPRE for Exchange anyway, I'm curious why you bothered to enable the email protection on the client anyway? Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... What is the performance now that you've disabled email scanning? Is it now better than Symantec? Also, are you still running Ninja/VIPRE Exchange? Alex From: Bill Songstad [mailto:bsongs...@gmail.com] Sent: Thursday, April 01, 2010 8:08 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I Replaced Symantec AV 10 with Vipre earlier this year. I expected the process to be pretty smooth. After all, I had been running Ninja/vipre email for years and loved it. I was sadly disappointed both in the performance of Vipre and the famous Sunbelt tech support. Vipre Server doesn't play well with others. Especially other Sunbelt products. I suppose I could just buy some more server licenses for each Sunbelt product, but I went with Sunbelt because they were good AND affordable. But if you have to add a Windows server license to each install, that dramatically changes the per user cost in a small shop like mine. As it stands now, I have Vipre enterprise running on the same box as Sunbelt Exchange Archiver. Neither product will start with the server. I have to log in manually and start them. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per
RE: Enterprise Anti-Virus
Operator error. I swore I checked quarantine, but I see it now. Perhaps the interface needed a refresh to display it? -Original Message- From: Roger Wright [mailto:rhw...@gmail.com] Sent: Sunday, April 04, 2010 7:17 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I think this points out the wisdom of not configuring VIPRE to delete anything. Let it quarantine and only delete items in the quarantine when YOU decide to do so. Die dulci fruere! Roger Wright ___ On Sun, Apr 4, 2010 at 6:40 PM, Michael D Faulkner michael.faulk...@colorado.edu wrote: .. I might add, that I have not been too happy with Sunbelt support. About a month ago, a false positive deleted an executable on some of my workstations. An email request for assistance took most of a day before I got a response, and then it was after hours on Sunbelt's side, so I could not discuss. I sent in some diagnostic files that day, and some I could not due to problems with the Sunbelt FTP account until that issue was cleared the next day. When I asked about why this had happened, I got no suitable explanation -- just that with the new signature updates it was not. I had thought that Sunbelt created it's own signatures inhouse - one of its selling points - and so could explain to me what had occurred and why. I asked a few times about this but never received a satisfactory answer and just left an exception on the server for this particular app. From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Sunday, April 04, 2010 12:20 PM To: NT System Admin Issues Subject: RE: Enterprise Anti-Virus There are a number of broad statements in this email, and I admit I am a bit confused. A few questions: Vipre Server doesn't play well with others. You mean the console? What other applications doesn't it co-exist with? (Apart from the Sunbelt Exchange Archiver, as you mentioned). Neither product will start with the server. I have to log in manually and start them. Does this mean you have to manually start them after you've rebooted the server? I'm a bit confused on this statement. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Well, the sad truth is that AV-scanning on Outlook is a hit or miss proposition, unfortunately. From a development standpoint, it is a fairly ugly what's involved in making a plug-in work. It has gotten considerably better with the current verion, but IMHO, with any antivirus product, you're better off putting the heavy lifting on a server or on the gateway. However, if you were running Ninja/VIPRE for Exchange anyway, I'm curious why you bothered to enable the email protection on the client anyway? Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... What is the performance now that you've disabled email scanning? Is it now better than Symantec? Also, are you still running Ninja/VIPRE Exchange? Alex From: Bill Songstad [mailto:bsongs...@gmail.com] Sent: Thursday, April 01, 2010 8:08 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I Replaced Symantec AV 10 with Vipre earlier this year. I expected the process to be pretty smooth. After all, I had been running Ninja/vipre email for years and loved it. I was sadly disappointed both in the performance of Vipre and the famous Sunbelt tech support. Vipre Server doesn't play well with others. Especially other Sunbelt products. I suppose I could just buy some more server licenses for each Sunbelt product, but I went with Sunbelt because they were good AND affordable. But if you have to add a Windows server license to each install, that dramatically changes the per user cost in a small shop like mine. As it stands now, I have Vipre enterprise running on the same box as Sunbelt Exchange Archiver. Neither product will start with the server. I have to log in manually and start them. On the client side, the email scanning performance for
RE: Enterprise Anti-Virus
I think that policy applies to all AV/spyware products. Vipre is not the only product to fall victim to false positives -Original Message- From: Roger Wright [mailto:rhw...@gmail.com] Sent: Sunday, April 04, 2010 9:17 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I think this points out the wisdom of not configuring VIPRE to delete anything. Let it quarantine and only delete items in the quarantine when YOU decide to do so. Die dulci fruere! Roger Wright ___ On Sun, Apr 4, 2010 at 6:40 PM, Michael D Faulkner michael.faulk...@colorado.edu wrote: .. I might add, that I have not been too happy with Sunbelt support. About a month ago, a false positive deleted an executable on some of my workstations. An email request for assistance took most of a day before I got a response, and then it was after hours on Sunbelt's side, so I could not discuss. I sent in some diagnostic files that day, and some I could not due to problems with the Sunbelt FTP account until that issue was cleared the next day. When I asked about why this had happened, I got no suitable explanation -- just that with the new signature updates it was not. I had thought that Sunbelt created it's own signatures inhouse - one of its selling points - and so could explain to me what had occurred and why. I asked a few times about this but never received a satisfactory answer and just left an exception on the server for this particular app. From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Sunday, April 04, 2010 12:20 PM To: NT System Admin Issues Subject: RE: Enterprise Anti-Virus There are a number of broad statements in this email, and I admit I am a bit confused. A few questions: Vipre Server doesn't play well with others. You mean the console? What other applications doesn't it co-exist with? (Apart from the Sunbelt Exchange Archiver, as you mentioned). Neither product will start with the server. I have to log in manually and start them. Does this mean you have to manually start them after you've rebooted the server? I'm a bit confused on this statement. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Well, the sad truth is that AV-scanning on Outlook is a hit or miss proposition, unfortunately. From a development standpoint, it is a fairly ugly what's involved in making a plug-in work. It has gotten considerably better with the current verion, but IMHO, with any antivirus product, you're better off putting the heavy lifting on a server or on the gateway. However, if you were running Ninja/VIPRE for Exchange anyway, I'm curious why you bothered to enable the email protection on the client anyway? Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... What is the performance now that you've disabled email scanning? Is it now better than Symantec? Also, are you still running Ninja/VIPRE Exchange? Alex From: Bill Songstad [mailto:bsongs...@gmail.com] Sent: Thursday, April 01, 2010 8:08 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I Replaced Symantec AV 10 with Vipre earlier this year. I expected the process to be pretty smooth. After all, I had been running Ninja/vipre email for years and loved it. I was sadly disappointed both in the performance of Vipre and the famous Sunbelt tech support. Vipre Server doesn't play well with others. Especially other Sunbelt products. I suppose I could just buy some more server licenses for each Sunbelt product, but I went with Sunbelt because they were good AND affordable. But if you have to add a Windows server license to each install, that dramatically changes the per user cost in a small shop like mine. As it stands now, I have Vipre enterprise running on the same box as Sunbelt Exchange Archiver. Neither product will start with the server. I have to log in manually and start them. On the client side, the email scanning performance for
RE: Enterprise Anti-Virus
You make a fair point. I am working with RD on getting better response to false positive reports. We are generating over 100k signatures a day, and there are also heuristics and behavioral detections that can create a false positive -- a lot of moving parts involved. Generally, when something is flagged, it's usually because the good program has attributes of the bad program. It's not always something the support engineer has access to in terms of why specifically something was flagged, and I will look into a cleaner line of communication between RD and support on this issue. Alex From: Michael D Faulkner [mailto:michael.faulk...@colorado.edu] Sent: Sunday, April 04, 2010 6:41 PM To: NT System Admin Issues Subject: RE: Enterprise Anti-Virus .. I might add, that I have not been too happy with Sunbelt support. About a month ago, a false positive deleted an executable on some of my workstations. An email request for assistance took most of a day before I got a response, and then it was after hours on Sunbelt's side, so I could not discuss. I sent in some diagnostic files that day, and some I could not due to problems with the Sunbelt FTP account until that issue was cleared the next day. When I asked about why this had happened, I got no suitable explanation -- just that with the new signature updates it was not. I had thought that Sunbelt created it's own signatures inhouse - one of its selling points - and so could explain to me what had occurred and why. I asked a few times about this but never received a satisfactory answer and just left an exception on the server for this particular app. From: Alex Eckelberry [mailto:al...@sunbelt-software.com] Sent: Sunday, April 04, 2010 12:20 PM To: NT System Admin Issues Subject: RE: Enterprise Anti-Virus There are a number of broad statements in this email, and I admit I am a bit confused. A few questions: Vipre Server doesn't play well with others. You mean the console? What other applications doesn't it co-exist with? (Apart from the Sunbelt Exchange Archiver, as you mentioned). Neither product will start with the server. I have to log in manually and start them. Does this mean you have to manually start them after you've rebooted the server? I'm a bit confused on this statement. On the client side, the email scanning performance for Outlook 2007 was so bad I had to turn it off and purchase a gateway antivirus product to keep my mailboxes clean. Any time you selected items in Outlook 2007 in excess of a hundred or so, like when cleaning out your sent items or deleted items, Outlook 2007 would hang for 10 seconds per hundred items selected. Outlook 2003 was also affected, but not as badly. Well, the sad truth is that AV-scanning on Outlook is a hit or miss proposition, unfortunately. From a development standpoint, it is a fairly ugly what's involved in making a plug-in work. It has gotten considerably better with the current verion, but IMHO, with any antivirus product, you're better off putting the heavy lifting on a server or on the gateway. However, if you were running Ninja/VIPRE for Exchange anyway, I'm curious why you bothered to enable the email protection on the client anyway? Support told me that selecting that many items would naturally cause a performance hit and wanted to close the case. I suggested that that was significantly worse performance than Symantec, the yardstick for poor performance, and that I thought one full minute/per thousand emails selected was unacceptable. I even copied my salesperson. That was in January. I haven't heard from anyone. I guess when I said they could close the ticket if they thought hangs like that were acceptable, they thought it was acceptable. I don't, but hey, now I have another product protecting my perimeter. Of course, my price per user trippled... What is the performance now that you've disabled email scanning? Is it now better than Symantec? Also, are you still running Ninja/VIPRE Exchange? Alex From: Bill Songstad [mailto:bsongs...@gmail.com] Sent: Thursday, April 01, 2010 8:08 PM To: NT System Admin Issues Subject: Re: Enterprise Anti-Virus I Replaced Symantec AV 10 with Vipre earlier this year. I expected the process to be pretty smooth. After all, I had been running Ninja/vipre email for years and loved it. I was sadly disappointed both in the performance of Vipre and the famous Sunbelt tech support. Vipre Server doesn't play well with others. Especially other Sunbelt products. I suppose I could just buy some more server licenses for each Sunbelt product, but I went with Sunbelt because they were good AND affordable. But if you have to add a Windows server license to each install, that dramatically changes the per user cost in a small shop like mine. As it stands now, I have Vipre enterprise running on the same box as Sunbelt Exchange Archiver.
