Re: What would you call this IT position?

[Chad Leeper]

Helpdesk Level ll

Did %dayjob% go out and do a salary survey on their particular position name? 
They might want to see if it exists...

On Thu, Jan 19, 2012 at 12:53 PM, James Kerr  wrote:




I would call it something like "network support specialist" but that's just me. 
Instead %dayjob% came up with a name for the position which may actually make 
it harder for me to find someone to fill it.

James




JOB SUMMARY
The IS Technical Support Assistant is responsible for maintaining, analyzing, 
troubleshooting and repairing local area network (LAN) and telecommunications 
equipment and software. Documents, maintains upgrades or replaces network 
hardware and software systems. Assists manager to ensure the optimal operation 
and performance of all network computers and associated hardware. JOB 
RESPONSIBILITIES 
Provides technical assistance to internal customers at all company sites.
Installs software (operating systems, custom software, office productivity 
software) according to company standards and procedures. 
Monitors the company IT help desk and provides primary (level one) support and 
technical issue resolution to all end users. 
Changes backup tapes daily for company servers and checks to make sure backup 
jobs were successful. 
Deploys workstations to end users, upgrades computers by adding more memory, 
faster processors and updating software when necessary. 
Maintains, replaces and repairs computer hardware, network hardware and assists 
Information Services Manager with servers. 
Sets up user accounts for new employees, makes changes to user accounts as 
needed in active directory and agency applications.
Assists Information Services Manager with creation and changes mailboxes in 
Microsoft Exchange.
Assists Information Services Manager with the maintenance of antivirus software 
for all end user computers and servers. 
Creates, maintains and updates documentation of company websites. 
Documents and inventories network devices and configurations. 
Assists Information Services Manager with network and server administration. 
Assists Information Services Manager in the research, planning, implementation 
of potential software for possible future use. 
Ensures network connectivity to all equipment on the LAN and maintains maximum 
speed and connection as required. 
Registers and manages company Internet domain names. 
Assists IS Manager in maintaining Windows 7/Vista/XP workstations.
Installs and tests data and phone cabling, troubleshoot and test cable 
connections. 
Assists Information Services Manager with minor installation and maintenance of 
the company telecommunications system and provides some support and technical 
issue resolution to end users. 
Generates and distributes monthly and various ad hoc reports as required. JOB 
SPECIFICATIONS
Education: 
High school diploma required. 
Training and Experience:
At least three years of IT experience required. IT trainings are preferred.
Licenses and Certifications:
A + and Network+ Certification preferred.
Job Knowledge and Skills:
Experience with PC implementation and trouble-shooting. Experience with Windows 
networking. Good understanding of PC operating systems and MS Office 
applications. Some Windows Server administration. Good communication, problem 
solving and organizational skills are required to interact with employees, 
multitask efficiently and resolve daily problems in a timely manner. Ability to 
work with multicultural and diverse population is required. Flexible schedule 
is necessary. 


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RE: PC that can't Google

[Chad Leeper]

Probably not what you want to hear but, a VPs machine that has a known
infection  Flatten the box and rebuild it.  That is the only way to
be sure you got
all the spyware/junk off of it.


Host file...
 
Try to resolve google.com on the infect PC and on your corporate
one...
 
PS: Not a good ides to plug a know infected station on your corporate
network...
 
 

De : Bob Hartung [mailto:bhart...@wiscoind.com] 
Envoyé : 12 janvier 2012 09:52
À : NT System Admin Issues
Objet : PC that can't Google

One of our VPs brought in his company-supplied home PC (Dell Optiplex
WinXP Pro SP3). Said it was slow and something had changed his home page
and he couldn't change it back. He also said he couldn't access Google.

His home page had been taken over by My Web Search. I checked the Vipre
quarantine and parts of My Web Search had been removed so I could
uninstall it. I ran a Vipre deep scan and installed the latest version
of Malwarebytes and ran its deep scan as well. It detected a number of
registry My Web Search entries.

Everything seemed to be running smoothly and much quicker after the
scanning and deleting. My Web Search was gone but the Google problem
persists. Using either Firefox or IE, you can access any website with
out problem accept Google.com. At the command prompt, you can ping or
tracert any website and it will resolve the name to it's IP address,
accept Google.com. Google.com just times out with the error that the
host name could not be found. I've checked there is no lmhost file. I've
also ran ipconfig

The PC is attached to our work network and through DHCP has picked up
our standard DNS server to use. Everyone else can get to Google.com.

What else could be interfering on just the Google.com name?

--

Bob Hartung
Dir of I.T.
Wisco Industries, Inc.
736 Janesville St.
Oregon, WI 53575
Tel: (608) 835-3106 x215
Fax: (608) 835-7399
e-mail: bhartung(at)wiscoind.com 
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Re: [OT] Rugged USB cable?

[Chad Leeper]

They do make Usb extenders that use cat 5 to connect the two Usb ends. What 
about something like that and then use cat5 designed for outdoor use. That 
would also eliminate the Usb length restriction. We use this solution in a 
warehouse enviroment with great results.

Chad
-- 
Sent from my Android phone with K-9 Mail. Please excuse my brevity.

Gary Slinger  wrote:

Alternate connectivity options? WUSB / WiFi / Bluetooth?

Sounds like a square peg and round hole at the moment. 

G

--Original Message--
From: Ben Scott
To: NT System Admin Issues
ReplyTo: NT System Admin Issues
Subject: Re: [OT] Rugged USB cable?
Sent: Nov 1, 2011 22:42

On Tue, Nov 1, 2011 at 10:27 PM, Benjamin Zachary  wrote:
>> Measure equipment cabled to a laptop via USB. Laptop goes on a
>> table. Measure equipment is moved around a piece of work being measured.
>> Cable is dragged across floors, stepped on, yanked, abraded, pinched,
>> kinked, etc.
>
> I have never seen one, what about covering it with something for network
> cabling, like those conduits or wiremold . typically made for cat5 or misc.
> cables but obviously would cover/protect a usb cord

Conduit or Wiremold is rigid; this has to be flexible, as the
measurement equipment is movable.

I suppose FMC (Greenfield) might work, but it would have to be
rather large diameter to accommodate the USB connectors, which would
in turn make it rather cumbersome to manipulate.

-- Ben

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Re: Print screen utility

[Chad Leeper]

I like snag-it.  Very useful.


Do any of you have a favorite "print screen" utility to allow you to dump 
the contents of your screen to the printer? We have an intranet web page 
that updates frequently and it doesn't print well in Chrome. I don't know 
if it's Chrome or the web page or a combination thereof (I suspect it's 
more a combination, as it prints pretty well in IE.)

Anyway, management likes to print screenshots of the website, and I need to 
find something to help them. Looking on the Chrome web store I see a couple 
different apps and looking on download.com I see a couple apps as well.

Just wondering if you guys have a "favorite" app that you use for this sort 
thing. Bonus points if it is a Google Chrome extension/app. :D
-- 
Thanks,
John Aldrich
Blueridge Industries
IT Manager

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RE: Antivirus Center

[Chad Leeper]

https:\\join.me  
Works well for quick and dirty remote access.

 wrote:

Thank you so much! I appreciate the advice. That sounds VERY much like
what
I need to support my remote sales droids. :D



-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com] 
Sent: Wednesday, May 04, 2011 5:18 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

Hehe. Completely understandable.
On the teamviewer page> downloads> additional downloads/for the
instant
customer there's jut the client app rather than the full install. (you
would
need the full install though)
That way they won't see the beg to buy me nag screen at end of session
& it
is just a single executable that drops a few files in temp so there is
nothing for them to have to uninstall.

I like the fact I can blank out the user's bright fuchsia desktop
background
(or other horrible things) so I don't go blind working on PCs. LOL! 

App is a bit slow to start but connection is decent, has file transfer
ability & even a chat applet if you have trouble hearing them over the
phone, language barriers, etc.

Tammy

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Wednesday, May 04, 2011 5:11 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

Thanks. I'll have to remember that. I occasionally have to walk a sales
rep
through something on the phone and we all know how computer literate
Sales
Droids can be. ;-)




-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com] 
Sent: Wednesday, May 04, 2011 4:53 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

TeamViewer has free version as well.
Works great.

Tammy

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] 
Sent: Wednesday, May 04, 2011 4:48 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

Probably. :D




-Original Message-
From: Martin Blackstone [mailto:mblackst...@gmail.com] 
Sent: Wednesday, May 04, 2011 4:29 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

If it was used or refurbished they would buy it.

-Original Message-
From: Sam Cayze [mailto:sca...@gmail.com] 
Sent: Wednesday, May 04, 2011 1:19 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

LogMeIn is free.  Or has a free option.
In the very limited cases where I will actually provide tech support,
this
is the main requirement I have.

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 2:43 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

Well, he's already shipping it out, and he's frustrated, I'm
frustrated...
wish I could get the company to spring for a "logmein" account..
*sigh*




-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com]
Sent: Wednesday, May 04, 2011 3:32 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

No Problem John,

Figured autoruns might be easier to walk users through -- You might
also be
able to remote access the box in safe mode with networking too. (I
know
shipping costs are deadly)

Tammy

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 3:29 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

Thanks! Will do! 'Preciate it, Tammy! :D




-Original Message-
From: Tammy Stewart [mailto:copper...@personainternet.com]
Sent: Wednesday, May 04, 2011 3:23 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

Hi John,

Log onto a different account -- that one is normally profile specific.
Log off first user though or you risk infecting the next account.
If only one account on the machine -- try safe mode admin account or
safe
mode user account (threat shouldn't run in safe mode)

Decent writeup on this one..
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-center

Can omit MBAM though if desired.

I use "autoruns" from sysinternals -- I LOVE that tool!
http://technet.microsoft.com/en-us/sysinternals/bb963902

Once you grab that app & initial scan is done hit the "users" menu at
top>
choose infected user. Reg path & file path should be there. (either a
user
run key or runonce under the logon tab in autoruns)

Since Rescue didn't nail it -- found samples can be uploaded here:

http://www.sunbeltsecurity.com/threat

We'll be sure to get it in the defs.

Cheers!

Tammy

-Original Message-
From: John Aldrich [mailto:jaldr...@blueridgecarpet.com]
Sent: Wednesday, May 04, 2011 2:56 PM
To: NT System Admin Issues
Subject: RE: Antivirus Center

No, Vipre is NOT installed. User has McAfee AND AVG on there... I know
that
McAfee gets installed by default with Acrobat Reader and  other Adobe
products...



From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org]
Sent: Wednesday, May 04, 2011 2:42 PM
To: NT System Admin Issues
Subject: Re: Antivirus Center


If VIPRE is installed, then call!  Tammy k

Re: http://ninite.com/

[Chad Leeper]

ME2,
 
Care to share the script?
 
Thanks,
 
/Chad


All the time. I have downloaded all the groupings that I want and keep
them on a thumbdrive. It is super easy to go to an Internet connected
computer and run it. The installers are quite small, but make it
extremely easy to batch install a number of products sequencialy,
without prompts for anything in between.
For instance, its a great way to patch one-off adobe web-product
updates, java, or silverlight.
The caveat as I understand it, is that what you download will be for a
particular version. So if the product is updated, you will have to
update the installer.
I run a script that does this for me daily for all my wanted ninite
packages.

--
ME2





On Wed, Mar 2, 2011 at 11:11 AM, David Lum  wrote:



This link was suggested to the Patch Management list to someone wanting
Java without the BS…any here use it?
http://ninite.com/
David Lum // SYSTEMS ENGINEER 
NORTHWEST EVALUATION ASSOCIATION
(Desk) 503.548.5229 // (Cell) 503.267.9764

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RE: OT: Office decorations - Are they allowed for you?

[Chad Leeper]

+1,000,000

or how about this - I will stop saying Merry Christmas if you will kindly stop 
proclaiming that the internet is down.  You may not be able to get to it - but 
trust me - the internet is not down.


Date: Tue, 7 Dec 2010 14:49:27 -0500
Subject: Re: OT: Office decorations - Are they allowed for you?
From: gary.slin...@gmail.com
To: ntsysadmin@lyris.sunbelt-software.com

Some years back, different company, HR stopped objecting to my group saying 
"Christmas" in exchange for me not going absolutely batshit crazy over any and 
all mentions of any other holiday, such as diwali, etc.

On Tue, Dec 7, 2010 at 2:10 PM, Joseph Heaton  wrote:


A buddy and myself ran lights around our cubicles, and we've gotten several 
others involved.  We're having to call them "holiday" lights, so as not to 
"offend" anyone.  We also have a small, 3' fiber optic tree, and some garland 
to finish it off.

Was just curious if you guys were allowed to do anything like that.



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-- 
Gary K. Slinger
Voice: 727-475-1947 // gChat gary.slin...@gmail.com // Skype: garyslinger
Profile: http://www.linkedin.com/in/garyslinger

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Re: First Steps into the SAN Arena

[Chad Leeper]

+1 for Equalogics.  They just work and they are constantly adding new
features and tighter integrations with VMware and Hyper V.


If you're looking at the NS line I would definitely talk to Dell about
Equalogics. 

Are you planning on utilizing the CIFS or NFS features? If not, look at
the CX4 line as they support iSCSI and Fiber Channel. I agree with
Anders that the Celerra interface is not the most intuitive and is
overly complex. However, I believe they're moving from Navisphere and
Celerra to Unisphere which combines both interfaces into one that can
manage all of the Clariions. There's apparently a lot of integration
with Unisphere and VSphere. Haven't had a chance to play with it yet. I
was in the planning stages of upgrading our CX4-960 to FLARE 30
(required to upgrade to Unisphere) but apparently there's a couple of
critical issues so EMC is recommending we hold off until the hotfixes
are released sometime in December.
- Sean

On Thu, Nov 18, 2010 at 2:21 PM, Anders Blomgren 
wrote:


That behind that admitedly much improved gui the celerra is a complex
beast.

That quite a few more complex system changes require an EMC
Technitian.

That being said, I do like our Celerra. And probably wont get another
one when our current one needs replacing. The celerra is clariion
storage and a file serving box which is unnecessarily complex for our
needs. I'll probably increase the storage for our vsphere cluster and
stand up a windows vm.

So it all depends on your actual needs, i.e. number of vsphere hosts
and nas clients.

Probably more than you asked for but i get the feeling that EMC is
targeting smb's with a product that they don't always have the resources
to manage.

-Anders

Sent from my iPhone

On 18 nov 2010, at 23:45, "jwalt...@specservices.com"
 wrote:




Hello,

I know there are many vendors and ways to skin the SAN gopher but I’m
leaning towards this basic system as it meets our specs:

EMC NS-120 10GB/s Celerra System
Dual Data Movers 
Dual SPS
NFS 
CIFS

Seems they’re offering a pretty good price.

I’m looking to virtualize with VMWare VSphere and think this SAN
backend will meet our needs.

My question is, does anyone have any experience with EMC Celerra
systems or EMC in general?
Would I be making a big mistake going with EMC or the Celerra from a
support or stability perspective?

Being new to SAN’s I don’t have a lot of experience so are there any
gotcha’s I should be looking for? Any pieces of info EMC sales guys
frequent forget to offer up?

Please feel free to render any advice one way or the other.

Thanks

Jim

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Re: Finding duplicate files

[Chad Leeper]

Beyond compare  Free trial very reasonably priced and a pretty handy utility.


Good morning all,
Its been a while since I have had to visit this group, so I apologies in 
advance for unlurking and coming straight in with a question.
I have a 2003 standard file server, and its used in the main for storing photos 
that the owner takes.
These are a mix of CR2, JPG, TIFF and PSD files, depending on the post process 
(if any).
However, its apparent that over the years that files and folders have been 
duplicated, and the structure is in a right mess.
Can anyone recommend a (free) solution that will at least identify any dupes, 
and allow me to output them to a list, a CSV would be most appropriate.
TIA.

-- 
Gavin Wilby,
Twitter: http://twitter.com/gavin_wilby
GSXR Blog: http://www.eekafreek.com

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

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RE: Google and stupid background pictures

[Chad Leeper]

The background pics have caused several support calls from concerned users...

wrote:
I think that was the market test (which they failed)!
LOL
 

From: Micheal Espinola Jr [mailto:michealespin...@gmail.com] 
Sent: Thursday, June 10, 2010 2:38 PM
To: NT System Admin Issues
Subject: Re: Google and stupid background pictures

I hope so...  someone definately needs a smack for [assumingly] not performing 
any sort of market testing...

--
ME2


On Thu, Jun 10, 2010 at 11:33 AM, Ben Scott  wrote:


Methinks some marketdroid at Google is getting whacked hard right about now...



 
 

.

 
 

Think green. Please consider the environment before printing 
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: SAN Solution

[Chad Leeper]

Just put is a 4 TB Equalogic for ESX enviroment and so far I have been
very happy with it.



Hey guys,
 
I am looking for a SAN solution for our environment.  Currently we are
a software company developing software for O&G industries.  We’re
running about 25 VM’s in an ESXi infrastructure at about 100GB each.  QA
tends to make and break VM’s on a regular basis.  We also want to
consolidate data for backups, VM’s, user data, and Shadowprotect laptop
images. We’re currently looking at the Dell/Equalogic solutions around
3-5TB.
 
Anyone have any recommendations?
 
Jay Dale
I.T. Manager, 3GiG
Mobile: 713.299.2541
Email: jay.d...@3-gig.com
 
Confidentiality Notice: This e-mail, including any attached files, may
contain confidential and/or privileged information for the sole use of
the intended recipient. If you are not the intended recipient, you are
hereby notified that any review, dissemination or copying of this e-mail
and attachments, if any, or the information contained herein, is
strictly prohibited. If you are not the intended recipient (or
authorized to receive information for the intended recipient), please
contact the sender by reply e-mail and delete all copies of this
message.
 
 

 
 

Think green. Please consider the environment before printing 
***
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intended only for the use of the individual or entity named above. If
the reader of this 
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you have received 
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Server 2008 reading from Novell server

[Chad Leeper]

Try installing the Novell client for Vista/Win7 I think it is supported on 
2008.  You can get the client from support.novell.com.
 
/Chad
 

I had a server 2000 installation which read files from a Novell server using 
the Novell client. Moving to a server 2008, it does not connect. I know this is 
an NT admin list, but it is an NT box! Is there a Microsoft client for novell 
available for the 2008 server?

 
 

Think green. Please consider the environment before printing 
***
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reader of this 
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have received 
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Internet Policies

[Chad Leeper]

Webmarshal will run on an old PC, Win 2003, Win 2008.  It also ties into ISA if need be.


Interesting. Might actually be something to look into, although I’d prefer an “appliance” so I don’t have to buy a server (we don’t have any Win2K8 servers…only 2003 R2)
 


 


From: Chad Leeper [mailto:c...@capitalcityfruit.com] Sent: Tuesday, May 04, 2010 3:15 PMTo: NT System Admin IssuesSubject: RE: Internet Policies
 

We use web marshal.  http://www.8e6security.com/webmarshal.asp

Works pretty well and is pretty cheap. You can add antivirus and anit spyware scanning modules as well.

There is also a fairly robust reporting engine for it.

I had it enabled for 60 users and it was running on Windows Xp.  I have since moved it to a Win2003 VM.

 

/Chad


Ahh… We don’t have an ISA server. I suppose I could enable logging on the ASA and check those logs and do similar things…Hmm… something to think about.
 

 

From: Devin Meade [mailto:devin.me...@gmail.com] Sent: Tuesday, May 04, 2010 2:44 PMTo: NT System Admin IssuesSubject: Re: Internet Policies
 
I used a "fake DNS" entry for twitter.com and the others that I found in the ISA log.  I made a new forward lookup zone for each one in our Active Dir integrated DNS system.  I know it wont block sub-domains but it made the point.  It has since been removed.  I can use Trend micro officescan if we want to actively block though.Devin

On Tue, May 4, 2010 at 1:22 PM, John Aldrich <jaldr...@blueridgecarpet.com> wrote:


I was aware of that, but I was wondering what Devin’s company used. J Personally, I’d go for either DNS (if there was a blackhole or something easily implemented like that) or web filtering appliance.

 

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Tuesday, May 04, 2010 2:20 PM

To: NT System Admin IssuesSubject: Re: Internet Policies

 
They can be blocked via DNS, via Firewalls, via Web Filtering technologies.

-ASB: http://XeeSM.com/AndrewBaker

On Tue, May 4, 2010 at 2:11 PM, John Aldrich <jaldr...@blueridgecarpet.com> wrote:


How did you block them? Do you have an appliance or did you put in some sort of DNS entries?

 

 

From: Devin Meade [mailto:devin.me...@gmail.com] Sent: Tuesday, May 04, 2010 1:21 PM

To: NT System Admin IssuesSubject: Re: Internet Policies
 
Up until last month we blocked all the social networking sites.  Now our firm is marketing on them.  We are adjusting our policies for this.  It will be on a user-by-user basis though.Devin


On Tue, May 4, 2010 at 11:38 AM, John Aldrich <jaldr...@blueridgecarpet.com> wrote:


What restrictions, if any, do your organizations place on things like IM or social networking sites? I sent out a warning to the office personnel this morning regarding the new “IM Virus” and got an email back from the CEO basically stating “shouldn’t that be a violation of company policy anyway?” and I had to tell him, I knew of no policies regarding that; and that in fact, my former supervisor was fully aware of at least one person (who’s child is overseas in the military) who used IM on a semi-regular basis.
For this reason, I’m working on coming up with a company policy. I’ve looked at the sample template from SANS as well as another one that someone sent me off-list. I’m planning on incorporating the best of everything I get, so if anyone has any suggested language regarding IM or social networking, please let me have it. J
 

 
  
 
  
  
 
  
  
 
  
  
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the environment before printing 


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and confidential information intended only for the use of the 
individual or entity named above. If the reader of this message 
is not the intended recipient, you are hereby notified that any 
dissemination, distribution or copying of this communication is 
strictly prohibited. If you have received this transmission in 
error, do not read it. Please immediately reply to the sender 
that you have received this communication in error and then 
delete it. Thank you.
*

  
 

 

RE: Internet Policies

[Chad Leeper]

We use web marshal.  http://www.8e6security.com/webmarshal.asp
Works pretty well and is pretty cheap. You can add antivirus and anit spyware scanning modules as well.
There is also a fairly robust reporting engine for it.
I had it enabled for 60 users and it was running on Windows Xp.  I have since moved it to a Win2003 VM.
 
/Chad


Ahh… We don’t have an ISA server. I suppose I could enable logging on the ASA and check those logs and do similar things…Hmm… something to think about.
 

 

From: Devin Meade [mailto:devin.me...@gmail.com] Sent: Tuesday, May 04, 2010 2:44 PMTo: NT System Admin IssuesSubject: Re: Internet Policies
 
I used a "fake DNS" entry for twitter.com and the others that I found in the ISA log.  I made a new forward lookup zone for each one in our Active Dir integrated DNS system.  I know it wont block sub-domains but it made the point.  It has since been removed.  I can use Trend micro officescan if we want to actively block though.Devin

On Tue, May 4, 2010 at 1:22 PM, John Aldrich  wrote:


I was aware of that, but I was wondering what Devin’s company used. J Personally, I’d go for either DNS (if there was a blackhole or something easily implemented like that) or web filtering appliance.

 

 

From: Andrew S. Baker [mailto:asbz...@gmail.com] Sent: Tuesday, May 04, 2010 2:20 PM

To: NT System Admin IssuesSubject: Re: Internet Policies

 
They can be blocked via DNS, via Firewalls, via Web Filtering technologies.

-ASB: http://XeeSM.com/AndrewBaker

On Tue, May 4, 2010 at 2:11 PM, John Aldrich  wrote:


How did you block them? Do you have an appliance or did you put in some sort of DNS entries?

 

 

From: Devin Meade [mailto:devin.me...@gmail.com] Sent: Tuesday, May 04, 2010 1:21 PM

To: NT System Admin IssuesSubject: Re: Internet Policies
 
Up until last month we blocked all the social networking sites.  Now our firm is marketing on them.  We are adjusting our policies for this.  It will be on a user-by-user basis though.Devin


On Tue, May 4, 2010 at 11:38 AM, John Aldrich  wrote:


What restrictions, if any, do your organizations place on things like IM or social networking sites? I sent out a warning to the office personnel this morning regarding the new “IM Virus” and got an email back from the CEO basically stating “shouldn’t that be a violation of company policy anyway?” and I had to tell him, I knew of no policies regarding that; and that in fact, my former supervisor was fully aware of at least one person (who’s child is overseas in the military) who used IM on a semi-regular basis.
For this reason, I’m working on coming up with a company policy. I’ve looked at the sample template from SANS as well as another one that someone sent me off-list. I’m planning on incorporating the best of everything I get, so if anyone has any suggested language regarding IM or social networking, please let me have it. J
 

 
  
 
  
  
 
  
  
 
  
 
 


Think green. Please consider 
the environment before printing 


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dissemination, distribution or copying of this communication is 
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error, do not read it. Please immediately reply to the sender 
that you have received this communication in error and then 
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RE: Helpdesk software

[Chad Leeper]

I really like Spiceworks.  Plus the price is right.

Sent from my BlackBerry via NotifyLink

[Message delivered by NotifyLink]

--Original Message--

From: Jay Dale 
Sent: Thu, April 15, 2010 2:24 PM
To: "NT System Admin Issues" 
Subject: Helpdesk software

Hey all,

I'm looking for some kind of helpdesk software we can utilize not only for our 
internal ticket tracking and submittal, but also for customers of ours to 
submit via email or a link on our KB site.  I've noticed a couple like 
ManageEngine, Numara Track-IT, and InverseFlow.

Has anyone had experience with these, and would recommend them?  Or would 
recommend something similar to what we require?

Thanks,

Jay

Jay Dale
I.T. Manager, 3GiG
Mobile: 713.299.2541
Email: jay.d...@3-gig.com

Confidentiality Notice: This e-mail, including any attached files, may contain 
confidential and/or privileged information for the sole use of the intended 
recipient. If you are not the intended recipient, you are hereby notified that 
any review, dissemination or copying of this e-mail and attachments, if any, or 
the information contained herein, is strictly prohibited. If you are not the 
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: Virtualization Questions - More Q's

[Chad Leeper]

As far as MS goes, you do get a break on licensing since the allow you to 
license by the socket.

> Great responses so far!  You've all given me even more to think about.
> 
>  
> 
> A few other questions:
> 
>  
> 
> 1.   From a DR perspective, or perhaps just for rebalancing the load
> on a host machine, how does moving from one host to another with
> different HW impact the VM, or is it transparent?  
> 
>  
> 
> 2.   Does Virtualization impact your domain security requirements in
> any way?  
> 
>  
> 
> 3.   NIC Utilization - Shared NICs or separate for each VM?
> 
>  
> 
> 4.   OS & App licensing - can we expect any reduction in licensing
> requirements?
> 
>  
> 
>  
> 
> Thanks!
> 
>  
> 
>  
> 
>  
> 
>  
> 
>  
> 
>
> 
>  
> 
> Roger Wright
> 
> Network Administrator
> 
> Evatone, Inc.
> 
> 727.572.7076  x388
> 
> _  
> 
>  
> 
> From: Andy Shook [mailto:andy.sh...@peak10.com] 
> Sent: Monday, December 29, 2008 9:52 AM
> To: NT System Admin Issues
> Subject: RE: Virtualization Questions
> 
>  
> 
> Roger,
> 
> Opinions on this will vary, however, my responses...
> 
>  
> 
> 1.   Yes.  Centralized storage that all hosts can see and access is
> a must for Vmotion/HA/DRS as well as backups.  Needs and budget will
> dictate, however, I would have local storage only for the host OS (ESX,
> etc.) and a SAN for all the VMs\vmdk files. 
> 
> 2.   Acceptance of a dedicated VM is growing.  I've personally run
> many, many (police academy joke, if your didn't get it) applications
> with no issues raided from the vendor, YMMV by vendor
> 
> 3.   Load and amount of data usually dictate this.  I've seen every
> mainstream app virtualized and dedicated server, here in the datacenter.
> 
> 4.   I would say load and functionality.  If you have ESX with
> HA/DRS, then I personally don't care where the VMs are just as long as
> they are up.  I have seen where shops will specify that a DC\GC has to
> stay on the same host as an Exchange server, as an example.  Forget
> everything you know about server provisioning.  In my experience,
> dedicated servers that were running with dual procs and 4GB of RAM ran
> wonderfully with a single core and 512MB in a VM environment.  This is
> one of the many, many (see above reference J) beautiful things that
> virtualization brings to the table.  
> 
>  
> 
> Feel free to ping me off-list if I can help in any way.   
> 
>  
> 
> Shook
> 
>  
> 
> From: Roger Wright [mailto:rwri...@evatone.com] 
> Sent: Monday, December 29, 2008 9:30 AM
> To: NT System Admin Issues
> Subject: Virtualization Questions
> 
>  
> 
> Taking a look at the potential implementation of virtualization and have
> several questions:
> 
>  
> 
> 1.Does/should utilization of a SAN have a direct impact on
> virtualization  decisions?  Is it better to go with local or SAN
> storage?
> 
> 2.   Do vendors who normally require a dedicated server accept a
> virtualized server as equivalent?
> 
> 3.   What type of servers (DB, Oracle, F&P, etc.) don't make good
> candidates for virtualization?I would think that SQL/Oracle would
> probably be least recommended.
> 
> 4.   Is clustering still possible with VMs?
> 
> 5.   What kind of logic determines the best combination of
> host/guests?  IOW, is it recommended to put all F&P servers together on
> one host, or should it be a combination of F&P, DB, etc.?
> 
>  
> 
> TIA!
> 
>  
> 
>  
> 
>  
> 
> Roger Wright
> 
> Network Administrator
> 
> Evatone, Inc.
> 
> 727.572.7076  x388
> 
>   
> 
>  
> 
> _
> 
>  
> 
>  
> 
>  
> 
>  
> 
>  
> 
>  
> 
>  
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~

Think green. Please consider the environment before printing 
*
 CONFIDENTIALITY NOTE: The information contained in this transmission is 
privileged and confidential information intended only for the use of the 
individual or entity named above. If the reader of this message is not the 
intended recipient, you are hereby notified that any dissemination, 
distribution or copying of this communication is strictly prohibited. If you 
have received this transmission in error, do not read it. Please immediately 
reply to the sender that you have received this communication in error and then 
delete it. Thank you. 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

Re: Virtualization Questions

[Chad Leeper]

> Taking a look at the potential implementation of virtualization and have
> several questions:
> 
>  
> 
> 1.Does/should utilization of a SAN have a direct impact on
> virtualization  decisions?  Is it better to go with local or SAN
> storage?


1.  Roger,  if you use a SAN you will get more out of your virtualization 
infrastructure.
Example.   In VMware's case you cannot use vmotion if you do not have a SAN.  
Also, without a SAN vmware
is unable to load balance your VMs between hosts automatically.
SANs are expensive.  There is free software (Open filer) that can be used to 
turn any server into a SAN.   We have chosen to move to VMware and have 
implemented local storage on
a pair HP DL 380s.  We will be moving to a SAN year two.  It was just too hard 
to swing the new hardware and
Vmware and a SAN in the same year.
> 



> 2.   Do vendors who normally require a dedicated server accept a
> virtualized server as equivalent?

2.Most vendors I have worked with are "onboard" with virtualization.  I will 
say we have one vendor who does not give its blessing to virtualization
at the moment.  We have challenged the vendor to provide reasons why they do 
not support virtualization and
a road map as to when their software will support it.
> 




> 3.   What type of servers (DB, Oracle, F&P, etc.) don't make good
> candidates for virtualization?I would think that SQL/Oracle would
> probably be least recommended.

3. SQL 2008 is fully supported in Microsoft's hypervisor.  I can tell you that 
I am running a couple of SQL 2005
databases on Vmware esx and have had no problems.   Building a virtual server 
is not that much different than building
a physical one.  i.e.  SQL likes spindles and ram.  As long as the hardware 
available to the hypervisor is adequate you should be fine.
Just like a physical server YMMV and you will want to test.
> 



> 4.   Is clustering still possible with VMs?

4. I think so but, I have not set it up.
> 



> 5.   What kind of logic determines the best combination of
> host/guests?  IOW, is it recommended to put all F&P servers together on
> one host, or should it be a combination of F&P, DB, etc.?

5.  The answer to that question will vary.  If you put all of your F&P on one 
host and that host dies, you lose access to all F&P services.
(If you have a SAN and vmotion the VMs would be directed to another host.  If 
you have local storage and a product like replicator you could bring
the VMs up on another host that was replicated to, it just would not happen 
automagically like with vmotion)
Obviously, you do not want to put all of your DCs on one host.  Think load 
balancing.  If you have a database that has to serve 2000 clients maybe you
put a couple low utilized servers with it. 


I have only scratched the surface on what virtualization can do.
> 
>  
> 
> TIA!
> 
>  
> 
>  
> 
>  
> 
> Roger Wright
> 
> Network Administrator
> 
> Evatone, Inc.
> 
> 727.572.7076  x388
> 
>   
> 
>  
> 
> _
> 
>  
> 
> 
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
> ~   ~

Think green. Please consider the environment before printing 
*
 CONFIDENTIALITY NOTE: The information contained in this transmission is 
privileged and confidential information intended only for the use of the 
individual or entity named above. If the reader of this message is not the 
intended recipient, you are hereby notified that any dissemination, 
distribution or copying of this communication is strictly prohibited. If you 
have received this transmission in error, do not read it. Please immediately 
reply to the sender that you have received this communication in error and then 
delete it. Thank you. 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

General hardware setup recommends for a SQL 2005 database

[Chad Leeper]

Z,

1.  30 concurrent users for an accounting/warehousing application.
2.  OLTP
3.  We will be pulling reports from within the application but, I feel that is 
not what you are referring to here.


Thanks for your response


Few questions: 

1) 30 Concurrent users correct, or just a max of 30 users. 
2) Are the transactions OLAP or OLTP in nature. 
3) Will you be doing reporting off this database server (not
recommended)

Here are some things to keep in mind. 
1) Split your Disk into LUN's for the database and logs and temp DB (
not partitions but physical LUN's (RAID 1+) for Data, RAID 1+0 for Logs,
RAID 5 for temp)
2) Use multiple controllers, with a high level of cache 512MB or higher
if using local disk to help on transactions. 
3) Consider having a temp DB for each physical processor in your system.


Dual and Quad Core Processors with 8-16GB of RAM and Windows 2003/2008
Enterprise along with SQL 2000 Std/Enterprise would be a good starting
point, but you can probably get away with less with your setup with
Win2003 STD and SQL 2005 STD. 

HTH
Z

Edward E. Ziots
Network Engineer
Lifespan Organization
Email: [EMAIL PROTECTED] 
Phone: 401-639-3505
MCSE, MCP+I, ME, CCA, Security +, Network +

-Original Message-----
From: Chad Leeper [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, November 04, 2008 11:37 AM
To: NT System Admin Issues
Subject: General hardware setup recommends for a SQL 2005 database
server

Hi all,

I am building a 2005 SQL database server that will be supporting 30
users.  The front-end for this database will be on a separate box.
Does anyone have any hardware recommendations.  i.e. number drives, ram,
etc?

I prefer HP hardware but, I welcome any input.

Thanks,

/Chad

Think green. Please consider the environment before printing 

* CONFIDENTIALITY NOTE:
The information contained in this transmission is privileged and
confidential information intended only for the use of the individual or
entity named above. If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination, distribution
or copying of this communication is strictly prohibited. If you have
received this transmission in error, do not read it. Please immediately
reply to the sender that you have received this communication in error
and then delete it. Thank you. 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~



Think green. Please consider the environment before printing 
*
 CONFIDENTIALITY NOTE: The information contained in this transmission is 
privileged and confidential information intended only for the use of the 
individual or entity named above. If the reader of this message is not the 
intended recipient, you are hereby notified that any dissemination, 
distribution or copying of this communication is strictly prohibited. If you 
have received this transmission in error, do not read it. Please immediately 
reply to the sender that you have received this communication in error and then 
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~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/>  ~

General hardware setup recommends for a SQL 2005 database server

[Chad Leeper]

Hi all,

I am building a 2005 SQL database server that will be supporting 30 users.  The 
front-end for this database will be on a separate box.
Does anyone have any hardware recommendations.  i.e. number drives, ram, etc?

I prefer HP hardware but, I welcome any input.

Thanks,

/Chad

Think green. Please consider the environment before printing 
*
 CONFIDENTIALITY NOTE: The information contained in this transmission is 
privileged and confidential information intended only for the use of the 
individual or entity named above. If the reader of this message is not the 
intended recipient, you are hereby notified that any dissemination, 
distribution or copying of this communication is strictly prohibited. If you 
have received this transmission in error, do not read it. Please immediately 
reply to the sender that you have received this communication in error and then 
delete it. Thank you. 

 

~ Finally, powerful endpoint security that ISN'T a resource hog! ~
~   ~

RE: software to monitor users login and logoff

[Chad Leeper]

Check out poweradmin it is free to monitor the event viewer.  You can
setup audit and power admin will even email when someone logs in or
out.
We use for monitoring off-hours access via term serv.

/Chad

lt-software.com>, "Thomas Gonzalez" <[EMAIL PROTECTED]>
wrote:
> I have auditing set on the dc and can see that information. but the
> executive admin, wants the receptionist to see when user A logs in,
> (sort of spying you know, the backdoor person) then user A logs off
at
> schedule time.
> 
>  
> 
> I'm going to keep searching so when I find something in those lines,
> I'll post it back up joe.
> 
>  
> 
>  
> 
> Thomas
> 
>  
> 
> 
> 
> From: Joe Heaton [mailto:[EMAIL PROTECTED] 
> Sent: Thursday, February 07, 2008 4:27 PM
> To: NT System Admin Issues
> Subject: RE: software to monitor users login and logoff
> 
>  
> 
>  
> 
> I asked pretty much the same question a few days ago.  The answer I
got
> was to add a few lines to their login script, to send the date/time
of
> logins to a .txt file wherever you want it.
> 
>  
> 
> Joe Heaton
> 
>  
> 
>  
> 
> 
> 
> From: Thomas Gonzalez [mailto:[EMAIL PROTECTED] 
> Sent: Thursday, February 07, 2008 2:20 PM
> To: NT System Admin Issues
> Subject: OT: software to monitor users login and logoff
> 
>  
> 
> Ok, so another question comes up, as if though I don't have other
items
> on my plate.
> 
>  
> 
> Has anyone used an application that would perform the following
task:
> 
>  
> 
> 1.User logs into network
> 
> 2.One centralized workstation records and informs you when they
> login and logoff, with a GUI?
> 
>  
> 
> I'm googling and see some cool stuff, but it's not what the CIO is
> requesting.
> 
>  
> 
> I appreciate your responses.
> 
>  
> 
>  
> 
> TIA,
> 
>  
> 
> Thomas Gonzalez
> 
> Technology Manager
> 
> Girl Scouts of Southwest Texas
> 
> 210.349.2404 phone
> 210.403.1586 DID
> 
> 210.349.2666 fax
> 
> www.girlscouts-swtx.org 
> 
> [EMAIL PROTECTED] 
> 
>  
> 
>  
> 
> 
> 
> 
> 
> 
>  
> 
>  
>  
>  
> 
>  
> 
>  
> 
> 
> 
> 
> 
>  
> 
> 
> ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~
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Re: What software / system does your HR department use?

[Chad Leeper]

We use People-trak. It covers our needs (120 employees)  and has a very
small foot print.

/Chad
>>> On 1/11/08 at 3:34 PM, in message
 "Albert L" <[EMAIL PROTECTED]> wrote:
> I am doing some research to see which software / system I should
setup for
> our HR department. We have about 150 employees, and interest in
something
> with PTO tracking + employee self service so employee can request
time off,
> and get notify / approve automatically ... I'm looking at OrangeHRM,
but
> unfortunately, it doesn't support automatic accrue PTO.
> 
> Which software / system do your HR department use? and do you
recommend it?
> 
> Thanks.
> 
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