Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
oh. SEP clients are still trying to access secars.dll and secreg.dll on this system that no longer operates as my SEPM. These client connections can cause MASSIVE logging issues for IIS on an active SEPM system. https://forums.symantec.com/syment/board/message?board.id=endpoint_protection11thread.id=952 On Thu, Mar 27, 2008 at 7:17 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: it did and still does. i have come to realize that it has done something to IIS that did not get disabled with its removal or wiping... im still trying to ascertain wtf has happened to a particular box i had it installed on. On 3/27/08, Joe Heaton [EMAIL PROTECTED] wrote: Wow, that could get out of hand quickly... Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 27, 2008 10:43 AM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Reviewing the side-effects of SEPM 11: While running, my IIS logs ballooned to over 450mb a day... On Mon, Mar 24, 2008 at 6:12 PM, Joe Heaton [EMAIL PROTECTED] wrote: So what did you end up with, as far as space taken? Joe Heaton From: Benjamin Zachary [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:54 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) I think I made mention of that too, that in the common files/Symantec/virus defs folder you will find tons of .tmp folders which can be deleted. The thing set off a ton of alarms on my monitoring software because a lot of my pc's dropped to low disk space (under 25%) after 4-5gb all of a sudden dumped on there haha From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 4:41 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Wow, so 4GB on the client side? That's crazy. Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:31 PM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sent from Gmail for mobile | mobile.google.com ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
Reviewing the side-effects of SEPM 11: While running, my IIS logs ballooned to over 450mb a day... On Mon, Mar 24, 2008 at 6:12 PM, Joe Heaton [EMAIL PROTECTED] wrote: So what did you end up with, as far as space taken? Joe Heaton -- *From:* Benjamin Zachary [mailto:[EMAIL PROTECTED] *Sent:* Monday, March 24, 2008 1:54 PM *To:* NT System Admin Issues *Subject:* RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) I think I made mention of that too, that in the common files/Symantec/virus defs folder you will find tons of .tmp folders which can be deleted. The thing set off a ton of alarms on my monitoring software because a lot of my pc's dropped to low disk space (under 25%) after 4-5gb all of a sudden dumped on there haha -- *From:* Joe Heaton [mailto:[EMAIL PROTECTED] *Sent:* Monday, March 24, 2008 4:41 PM *To:* NT System Admin Issues *Subject:* RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Wow, so 4GB on the client side? That's crazy. Joe Heaton -- *From:* Micheal Espinola Jr [mailto:[EMAIL PROTECTED] *Sent:* Monday, March 24, 2008 1:31 PM *To:* NT System Admin Issues *Subject:* Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
Wow, that could get out of hand quickly... Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 27, 2008 10:43 AM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Reviewing the side-effects of SEPM 11: While running, my IIS logs ballooned to over 450mb a day... On Mon, Mar 24, 2008 at 6:12 PM, Joe Heaton [EMAIL PROTECTED] wrote: So what did you end up with, as far as space taken? Joe Heaton From: Benjamin Zachary [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:54 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) I think I made mention of that too, that in the common files/Symantec/virus defs folder you will find tons of .tmp folders which can be deleted. The thing set off a ton of alarms on my monitoring software because a lot of my pc's dropped to low disk space (under 25%) after 4-5gb all of a sudden dumped on there haha From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 4:41 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Wow, so 4GB on the client side? That's crazy. Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:31 PM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
it did and still does. i have come to realize that it has done something to IIS that did not get disabled with its removal or wiping... im still trying to ascertain wtf has happened to a particular box i had it installed on. On 3/27/08, Joe Heaton [EMAIL PROTECTED] wrote: Wow, that could get out of hand quickly... Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 27, 2008 10:43 AM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Reviewing the side-effects of SEPM 11: While running, my IIS logs ballooned to over 450mb a day... On Mon, Mar 24, 2008 at 6:12 PM, Joe Heaton [EMAIL PROTECTED] wrote: So what did you end up with, as far as space taken? Joe Heaton From: Benjamin Zachary [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:54 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) I think I made mention of that too, that in the common files/Symantec/virus defs folder you will find tons of .tmp folders which can be deleted. The thing set off a ton of alarms on my monitoring software because a lot of my pc's dropped to low disk space (under 25%) after 4-5gb all of a sudden dumped on there haha From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 4:41 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Wow, so 4GB on the client side? That's crazy. Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:31 PM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sent from Gmail for mobile | mobile.google.com ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
Wow, so 4GB on the client side? That's crazy. Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:31 PM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
I think I made mention of that too, that in the common files/Symantec/virus defs folder you will find tons of .tmp folders which can be deleted. The thing set off a ton of alarms on my monitoring software because a lot of my pc's dropped to low disk space (under 25%) after 4-5gb all of a sudden dumped on there haha _ From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 4:41 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Wow, so 4GB on the client side? That's crazy. Joe Heaton _ From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:31 PM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
nonono.. Thats the total for the server with the SEP11 client and SEPM(manager). On Mon, Mar 24, 2008 at 4:40 PM, Joe Heaton [EMAIL PROTECTED] wrote: Wow, so 4GB on the client side? That's crazy. Joe Heaton -- *From:* Micheal Espinola Jr [mailto:[EMAIL PROTECTED] *Sent:* Monday, March 24, 2008 1:31 PM *To:* NT System Admin Issues *Subject:* Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
ah thanks for the tip. I'm going to have to watch that carefully... On Mon, Mar 24, 2008 at 4:54 PM, Benjamin Zachary [EMAIL PROTECTED] wrote: I think I made mention of that too, that in the common files/Symantec/virus defs folder you will find tons of .tmp folders which can be deleted. The thing set off a ton of alarms on my monitoring software because a lot of my pc's dropped to low disk space (under 25%) after 4-5gb all of a sudden dumped on there haha -- *From:* Joe Heaton [mailto:[EMAIL PROTECTED] *Sent:* Monday, March 24, 2008 4:41 PM *To:* NT System Admin Issues *Subject:* RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Wow, so 4GB on the client side? That's crazy. Joe Heaton -- *From:* Micheal Espinola Jr [mailto:[EMAIL PROTECTED] *Sent:* Monday, March 24, 2008 1:31 PM *To:* NT System Admin Issues *Subject:* Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
So what did you end up with, as far as space taken? Joe Heaton From: Benjamin Zachary [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:54 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) I think I made mention of that too, that in the common files/Symantec/virus defs folder you will find tons of .tmp folders which can be deleted. The thing set off a ton of alarms on my monitoring software because a lot of my pc's dropped to low disk space (under 25%) after 4-5gb all of a sudden dumped on there haha From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 4:41 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Wow, so 4GB on the client side? That's crazy. Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 24, 2008 1:31 PM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) An FYI on total disk space for those that are interested: The SEP11 client and SEPM take 4gb+ of disk space when you take into account all the supporting files, installers, etc. 4.25gb is minimum I sawl with only one set of 32-bit and 64-bit client installers installers. This thing is such a boated piece of crap. Its unbeleivable. -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
Thoroughly tested and available for download: http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection_Manager_%28SEPM%29_11#CleanWipe -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
You are awesome! Finally, I can go rank and clean up the messJ Cheers Micheal! Chris Nicholson Lead, Infrastructure Sustainment IT Infrastructure Delivery SHAW ) Communications (: (403) 716-6527 Cell:(403) 470-9816 Fax: (403) 781-4965 * [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] ACCOUNTABLEBALANCECUSTOMER FOCUSEDINTEGRITYLOYALTY POSITIVE, CAN DO ATTITUDETEAM PLAYER There are 10 types of people in the world; those who understand binary, and those who don't From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 20, 2008 2:06 PM To: NT System Admin Issues Subject: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Thoroughly tested and available for download: http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection _Manager_%28SEPM%29_11#CleanWipe -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
I can vouch for it. It helped me out of a bind the other day.. :) Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 20, 2008 1:06 PM To: NT System Admin Issues Subject: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Thoroughly tested and available for download: http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection _Manager_%28SEPM%29_11#CleanWipe -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
So, is this essentially the same as SCSCleanwipe.exe that is actually from Symantec, or did you modify it? From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 20, 2008 3:06 PM To: NT System Admin Issues Subject: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Thoroughly tested and available for download: http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection _Manager_%28SEPM%29_11#CleanWipe -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
Ah, good question. It's similar if not the same. The file dates on many bits are two years newer though (2005 to 2007). I have that too along with about 10 other things that I swiped from thier FTP. I still havent gone through them all yet though. On Thu, Mar 20, 2008 at 4:40 PM, Sam Cayze [EMAIL PROTECTED] wrote: So, is this essentially the same as SCSCleanwipe.exe that is actually from Symantec, or did you modify it? *From:* Micheal Espinola Jr [mailto:[EMAIL PROTECTED] *Sent:* Thursday, March 20, 2008 3:06 PM *To:* NT System Admin Issues *Subject:* Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Thoroughly tested and available for download: http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection_Manager_%28SEPM%29_11#CleanWipe -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
Likewise - thanks ME2!! Regards, Amer Karim Nautilis Information Systems From: Blake R. Fowkes [mailto:[EMAIL PROTECTED] Sent: March-20-08 5:28 PM To: NT System Admin Issues Subject: RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) You are the Man This is really going to help me out next month when Symantec is going out the door for me. From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 20, 2008 3:53 PM To: NT System Admin Issues Subject: Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Ah, good question. It's similar if not the same. The file dates on many bits are two years newer though (2005 to 2007). I have that too along with about 10 other things that I swiped from thier FTP. I still havent gone through them all yet though. On Thu, Mar 20, 2008 at 4:40 PM, Sam Cayze [EMAIL PROTECTED] wrote: So, is this essentially the same as SCSCleanwipe.exe that is actually from Symantec, or did you modify it? From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 20, 2008 3:06 PM To: NT System Admin Issues Subject: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Thoroughly tested and available for download: http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection _Manager_%28SEPM%29_11#CleanWipe -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
How is this different than the Norton Removal tool? Included removal of corporate products? If I have this do I need the removal tool? -- Mike Gill From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 20, 2008 1:06 PM To: NT System Admin Issues Subject: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Thoroughly tested and available for download: http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection_Man ager_%28SEPM%29_11#CleanWipe -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes)
As I beleive i listed on the web page, it will remove norton antivirus. It differs in that it is a newer and more product encompasing removal tool. On 3/20/08, Mike Gill [EMAIL PROTECTED] wrote: How is this different than the Norton Removal tool? Included removal of corporate products? If I have this do I need the removal tool? -- Mike Gill From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 20, 2008 1:06 PM To: NT System Admin Issues Subject: Symantec CleanWipe (Was: Official time: 1 hour 3 minutes) Thoroughly tested and available for download: http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection_Man ager_%28SEPM%29_11#CleanWipe -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sent from Gmail for mobile | mobile.google.com ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
From what I can see, the Symantec CleanWipe utility has no restrictions on its use or distribution. I am going to put it up on my site after I give it another review and some minor documentation. If anyone has anything else similar for other products, I would be very interested in see/sharing those too. Please email me! For those interested in the Symantec product, the following is some output from what it does. Pop-up introduction: -- CleanWipe will remove all remnants of the following products from a computer: · Symantec Endpoint Protection · Symantec AntiVirus · Symantec Client Security · Symantec Sygate Enterprise Protection · Symantec Network Access Control · Norton AntiVirus · Symantec System Center · Symantec Endpoint Protection Manager Note: The following cautions apply to the use of CleanWipe: - CleanWipe removes all of the listed applications. You cannot select individual applications to remove. - CleanWipe may also remove LiveUpdate. - CleanWipe may also remove Virus Definitions. - If you have other Symantec applications on the computer that depend on any of the applications listed above, those applications may not function properly. You need to reinstall the missing applications after you run CleanWipe. -- Sample command line output: -- External step - Dynamically Setting Environment Variables. External step - Removing services. External step - Call ServiceShutdown.exe to shutdown services. External step - Call TerminateProcesses.bat to terminate processes. External step - Removing LiveUpdate. External step - Cleaning the MSI Registry. Started detailed MSI product code search at 11:57:35.47 Finished detailed MSI product code search at 11:58:30.92 External step - Call UninstallSymEvnt.bat to uninstall SymEvent. External step - Call UnregisterDLLs.bat to unregister DLL's. External step - Removing Website. External step - All Virus Definitions and Decomposers will be removed. External step - Modifying registry key values. External step - Symantec files under the Windows folder will be deleted. External step - Call deletefiles.exe to remove all application files. External step - Call deletefiles.exe to remove application specific files. External step - Removing empty folders. === Restart the computer... === -- A GUI-based pop-up then appears, requiring a restart. The pop-up states: -- CleanWipe is going to accomplish a restart of the system next. -- Not the greatest example of English grammar, but it does what it says. I've tested this on a few different systems (servers and workstations), and it works as advertised and well. I have not tested or looked into automation. During its run, it creates a subdirectory in the user's temp folder and deposits multiple files that actually perform the cleaning functions. All of which is why I'd like to document it before unleashing it and having to deal with any questions regarding it. On Fri, Mar 14, 2008 at 5:23 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: The prep/install documentation is 99% complete. I've included links to the latest SEP software and the version of Java that you should install. If added detail in italics where there were points of arguement between my and Symantec. The details as I've presented them are my opinion specifically (unless noted otherwise). I stand by them because it worked, where nothing Symantec said or did would. I'll try to embellish more later on, but for now its done. If there is something you think I have missed, or something you find confusing, please drop me a line. http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection_Manager_%28SEPM%29_11 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
That would be a handy tool to have. Bob Fronk From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 17, 2008 12:12 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes From what I can see, the Symantec CleanWipe utility has no restrictions on its use or distribution. I am going to put it up on my site after I give it another review and some minor documentation. If anyone has anything else similar for other products, I would be very interested in see/sharing those too. Please email me! For those interested in the Symantec product, the following is some output from what it does. Pop-up introduction: -- CleanWipe will remove all remnants of the following products from a computer: * Symantec Endpoint Protection * Symantec AntiVirus * Symantec Client Security * Symantec Sygate Enterprise Protection * Symantec Network Access Control * Norton AntiVirus * Symantec System Center * Symantec Endpoint Protection Manager Note: The following cautions apply to the use of CleanWipe: - CleanWipe removes all of the listed applications. You cannot select individual applications to remove. - CleanWipe may also remove LiveUpdate. - CleanWipe may also remove Virus Definitions. - If you have other Symantec applications on the computer that depend on any of the applications listed above, those applications may not function properly. You need to reinstall the missing applications after you run CleanWipe. -- Sample command line output: -- External step - Dynamically Setting Environment Variables. External step - Removing services. External step - Call ServiceShutdown.exe to shutdown services. External step - Call TerminateProcesses.bat to terminate processes. External step - Removing LiveUpdate. External step - Cleaning the MSI Registry. Started detailed MSI product code search at 11:57:35.47 Finished detailed MSI product code search at 11:58:30.92 External step - Call UninstallSymEvnt.bat to uninstall SymEvent. External step - Call UnregisterDLLs.bat to unregister DLL's. External step - Removing Website. External step - All Virus Definitions and Decomposers will be removed. External step - Modifying registry key values. External step - Symantec files under the Windows folder will be deleted. External step - Call deletefiles.exe to remove all application files. External step - Call deletefiles.exe to remove application specific files. External step - Removing empty folders. === Restart the computer... === -- A GUI-based pop-up then appears, requiring a restart. The pop-up states: -- CleanWipe is going to accomplish a restart of the system next. -- Not the greatest example of English grammar, but it does what it says. I've tested this on a few different systems (servers and workstations), and it works as advertised and well. I have not tested or looked into automation. During its run, it creates a subdirectory in the user's temp folder and deposits multiple files that actually perform the cleaning functions. All of which is why I'd like to document it before unleashing it and having to deal with any questions regarding it. On Fri, Mar 14, 2008 at 5:23 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: The prep/install documentation is 99% complete. I've included links to the latest SEP software and the version of Java that you should install. If added detail in italics where there were points of arguement between my and Symantec. The details as I've presented them are my opinion specifically (unless noted otherwise). I stand by them because it worked, where nothing Symantec said or did would. I'll try to embellish more later on, but for now its done. If there is something you think I have missed, or something you find confusing, please drop me a line. http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protectio n_Manager_%28SEPM%29_11 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Davis H. Elliot Company company. Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
Indeed, thanks Michael! From: Bob Fronk [mailto:[EMAIL PROTECTED] Sent: Monday, March 17, 2008 11:46 AM To: NT System Admin Issues Subject: RE: Official time: 1 hour 3 minutes That would be a handy tool to have. Bob Fronk From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 17, 2008 12:12 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes From what I can see, the Symantec CleanWipe utility has no restrictions on its use or distribution. I am going to put it up on my site after I give it another review and some minor documentation. If anyone has anything else similar for other products, I would be very interested in see/sharing those too. Please email me! For those interested in the Symantec product, the following is some output from what it does. Pop-up introduction: -- CleanWipe will remove all remnants of the following products from a computer: * Symantec Endpoint Protection * Symantec AntiVirus * Symantec Client Security * Symantec Sygate Enterprise Protection * Symantec Network Access Control * Norton AntiVirus * Symantec System Center * Symantec Endpoint Protection Manager Note: The following cautions apply to the use of CleanWipe: - CleanWipe removes all of the listed applications. You cannot select individual applications to remove. - CleanWipe may also remove LiveUpdate. - CleanWipe may also remove Virus Definitions. - If you have other Symantec applications on the computer that depend on any of the applications listed above, those applications may not function properly. You need to reinstall the missing applications after you run CleanWipe. -- Sample command line output: -- External step - Dynamically Setting Environment Variables. External step - Removing services. External step - Call ServiceShutdown.exe to shutdown services. External step - Call TerminateProcesses.bat to terminate processes. External step - Removing LiveUpdate. External step - Cleaning the MSI Registry. Started detailed MSI product code search at 11:57:35.47 Finished detailed MSI product code search at 11:58:30.92 External step - Call UninstallSymEvnt.bat to uninstall SymEvent. External step - Call UnregisterDLLs.bat to unregister DLL's. External step - Removing Website. External step - All Virus Definitions and Decomposers will be removed. External step - Modifying registry key values. External step - Symantec files under the Windows folder will be deleted. External step - Call deletefiles.exe to remove all application files. External step - Call deletefiles.exe to remove application specific files. External step - Removing empty folders. === Restart the computer... === -- A GUI-based pop-up then appears, requiring a restart. The pop-up states: -- CleanWipe is going to accomplish a restart of the system next. -- Not the greatest example of English grammar, but it does what it says. I've tested this on a few different systems (servers and workstations), and it works as advertised and well. I have not tested or looked into automation. During its run, it creates a subdirectory in the user's temp folder and deposits multiple files that actually perform the cleaning functions. All of which is why I'd like to document it before unleashing it and having to deal with any questions regarding it. On Fri, Mar 14, 2008 at 5:23 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: The prep/install documentation is 99% complete. I've included links to the latest SEP software and the version of Java that you should install. If added detail in italics where there were points of arguement between my and Symantec. The details as I've presented them are my opinion specifically (unless noted otherwise). I stand by them because it worked, where nothing Symantec said or did would. I'll try to embellish more later on, but for now its done. If there is something you think I have missed, or something you find confusing, please drop me a line. http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protectio n_Manager_%28SEPM%29_11 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 This email and any attached files are confidential and intended solely for the intended recipient(s). If you are not the named recipient you should not read, distribute, copy or alter this email. Any views or opinions expressed in this email are those of the author and do not represent those of the Davis H. Elliot Company . Warning: Although precautions have been taken to make sure no viruses are present in this email, the company cannot accept responsibility for any loss or damage that arise from the use of this email or attachments. ~ Upgrade to Next Generation Antispam/Antivirus with Ninja
RE: Official time: 1 hour 3 minutes
Looks like I could use this tool, when it is available. Have a Symantec installation that is giving me some real headaches. I think there's remnants of a previous install that won't let me run the network install. Joe Heaton From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Monday, March 17, 2008 9:12 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes From what I can see, the Symantec CleanWipe utility has no restrictions on its use or distribution. I am going to put it up on my site after I give it another review and some minor documentation. If anyone has anything else similar for other products, I would be very interested in see/sharing those too. Please email me! For those interested in the Symantec product, the following is some output from what it does. Pop-up introduction: -- CleanWipe will remove all remnants of the following products from a computer: * Symantec Endpoint Protection * Symantec AntiVirus * Symantec Client Security * Symantec Sygate Enterprise Protection * Symantec Network Access Control * Norton AntiVirus * Symantec System Center * Symantec Endpoint Protection Manager Note: The following cautions apply to the use of CleanWipe: - CleanWipe removes all of the listed applications. You cannot select individual applications to remove. - CleanWipe may also remove LiveUpdate. - CleanWipe may also remove Virus Definitions. - If you have other Symantec applications on the computer that depend on any of the applications listed above, those applications may not function properly. You need to reinstall the missing applications after you run CleanWipe. -- Sample command line output: -- External step - Dynamically Setting Environment Variables. External step - Removing services. External step - Call ServiceShutdown.exe to shutdown services. External step - Call TerminateProcesses.bat to terminate processes. External step - Removing LiveUpdate. External step - Cleaning the MSI Registry. Started detailed MSI product code search at 11:57:35.47 Finished detailed MSI product code search at 11:58:30.92 External step - Call UninstallSymEvnt.bat to uninstall SymEvent. External step - Call UnregisterDLLs.bat to unregister DLL's. External step - Removing Website. External step - All Virus Definitions and Decomposers will be removed. External step - Modifying registry key values. External step - Symantec files under the Windows folder will be deleted. External step - Call deletefiles.exe to remove all application files. External step - Call deletefiles.exe to remove application specific files. External step - Removing empty folders. === Restart the computer... === -- A GUI-based pop-up then appears, requiring a restart. The pop-up states: -- CleanWipe is going to accomplish a restart of the system next. -- Not the greatest example of English grammar, but it does what it says. I've tested this on a few different systems (servers and workstations), and it works as advertised and well. I have not tested or looked into automation. During its run, it creates a subdirectory in the user's temp folder and deposits multiple files that actually perform the cleaning functions. All of which is why I'd like to document it before unleashing it and having to deal with any questions regarding it. On Fri, Mar 14, 2008 at 5:23 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: The prep/install documentation is 99% complete. I've included links to the latest SEP software and the version of Java that you should install. If added detail in italics where there were points of arguement between my and Symantec. The details as I've presented them are my opinion specifically (unless noted otherwise). I stand by them because it worked, where nothing Symantec said or did would. I'll try to embellish more later on, but for now its done. If there is something you think I have missed, or something you find confusing, please drop me a line. http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protectio n_Manager_%28SEPM%29_11 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
Thank you! Regards, Amer Karim Nautilis Information Systems From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-17-08 12:20 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes From what I can see, the Symantec CleanWipe utility has no restrictions on its use or distribution. I am going to put it up on my site after I give it another review and some minor documentation. If anyone has anything else similar for other products, I would be very interested in see/sharing those too. Please email me! For those interested in the Symantec product, the following is some output from what it does. Pop-up introduction: -- CleanWipe will remove all remnants of the following products from a computer: * Symantec Endpoint Protection * Symantec AntiVirus * Symantec Client Security * Symantec Sygate Enterprise Protection * Symantec Network Access Control * Norton AntiVirus * Symantec System Center * Symantec Endpoint Protection Manager Note: The following cautions apply to the use of CleanWipe: - CleanWipe removes all of the listed applications. You cannot select individual applications to remove. - CleanWipe may also remove LiveUpdate. - CleanWipe may also remove Virus Definitions. - If you have other Symantec applications on the computer that depend on any of the applications listed above, those applications may not function properly. You need to reinstall the missing applications after you run CleanWipe. -- Sample command line output: -- External step - Dynamically Setting Environment Variables. External step - Removing services. External step - Call ServiceShutdown.exe to shutdown services. External step - Call TerminateProcesses.bat to terminate processes. External step - Removing LiveUpdate. External step - Cleaning the MSI Registry. Started detailed MSI product code search at 11:57:35.47 Finished detailed MSI product code search at 11:58:30.92 External step - Call UninstallSymEvnt.bat to uninstall SymEvent. External step - Call UnregisterDLLs.bat to unregister DLL's. External step - Removing Website. External step - All Virus Definitions and Decomposers will be removed. External step - Modifying registry key values. External step - Symantec files under the Windows folder will be deleted. External step - Call deletefiles.exe to remove all application files. External step - Call deletefiles.exe to remove application specific files. External step - Removing empty folders. === Restart the computer... === -- A GUI-based pop-up then appears, requiring a restart. The pop-up states: -- CleanWipe is going to accomplish a restart of the system next. -- Not the greatest example of English grammar, but it does what it says. I've tested this on a few different systems (servers and workstations), and it works as advertised and well. I have not tested or looked into automation. During its run, it creates a subdirectory in the user's temp folder and deposits multiple files that actually perform the cleaning functions. All of which is why I'd like to document it before unleashing it and having to deal with any questions regarding it. On Fri, Mar 14, 2008 at 5:23 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: The prep/install documentation is 99% complete. I've included links to the latest SEP software and the version of Java that you should install. If added detail in italics where there were points of arguement between my and Symantec. The details as I've presented them are my opinion specifically (unless noted otherwise). I stand by them because it worked, where nothing Symantec said or did would. I'll try to embellish more later on, but for now its done. If there is something you think I have missed, or something you find confusing, please drop me a line. http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protectio n_Manager_%28SEPM%29_11 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
I'm detailing my steps for properly installing SEPM11 here: http://www.espinola.net/wiki/iHow_to_install_Symantec_Endpoint_Protection_Manager_%28SEPM%29_11 Read/update along while I create the article, or wait until I post back when it's 100% done. The most important parts (IMO) are already in the article. Adding links will prolly be the last step. HTH -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
The prep/install documentation is 99% complete. I've included links to the latest SEP software and the version of Java that you should install. If added detail in italics where there were points of arguement between my and Symantec. The details as I've presented them are my opinion specifically (unless noted otherwise). I stand by them because it worked, where nothing Symantec said or did would. I'll try to embellish more later on, but for now its done. If there is something you think I have missed, or something you find confusing, please drop me a line. http://www.espinola.net/wiki/How_to_install_Symantec_Endpoint_Protection_Manager_%28SEPM%29_11 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
I spent 6+ hours on the phone with Symantec during this process, and they could not resolve my issue - even themselves, WebEx'd in. However, I started anew today and was able to resolve the issue. I wasnt able to pinpoint a specific problem because I do not have the time in my life to waste making incrimental changes to the installation of a product that takes such a long time to install and uninstall. Needless to say, I determined on my own a very specific procedure - and so far so good. I should document this. On Fri, Mar 7, 2008 at 9:36 AM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Thanks for the info and insight. This seemed to be what I was observing, althougt I don't think the Symantec support rep. was aware of it. Part of the troubleshooting procedure was changing the management listen port, but that doesnt listen on port 80 in the first place. Still, it seemed evident that there were other conflict present. Im going to get my 'ducks in a row', and re-try this with some monitoring tools in place so I can really nail this down. On Thu, Mar 6, 2008 at 5:48 PM, Amer Karim [EMAIL PROTECTED] wrote: Yes; that worked 1 time out of 3. When that, by itself, didn't work on the other two installs, they said to completely uninstall IIS and re-install it from scratch and configure it so that port 80 was not used by anything else - there were a couple of ports they mentioned but I can't recall what they were now - by then I was getting pretty much fed up with them as we'd been on these tickets for about 3 months. They were citing suggestions and fixes from 'internal' documentation which weren't for 'public consumption', for whatever passes for logic over there, and I realised this the first time they tried to send me a document and found out they couldn't... In the end, we ended up going back to v10.2 (SBS, Corporate, and Enterprise) for the respective clients - even after the installs 'succeeded' we had too many issues with the product. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 4:41 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes errr... so you had* to change... On Thu, Mar 6, 2008 at 4:31 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation
Re: Official time: 1 hour 3 minutes
Also, while on one of the tech's Symantec FTP shares so I could download a specific version of Java - I was able to roam his folders and download all his tools for manually cleaning a system of various versions of Norton/Symantec - along with SEP products. Using the SEP wiper was a part of my final solution to a successful [re]installation process. On Thu, Mar 13, 2008 at 5:09 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: I spent 6+ hours on the phone with Symantec during this process, and they could not resolve my issue - even themselves, WebEx'd in. However, I started anew today and was able to resolve the issue. I wasnt able to pinpoint a specific problem because I do not have the time in my life to waste making incrimental changes to the installation of a product that takes such a long time to install and uninstall. Needless to say, I determined on my own a very specific procedure - and so far so good. I should document this. On Fri, Mar 7, 2008 at 9:36 AM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Thanks for the info and insight. This seemed to be what I was observing, althougt I don't think the Symantec support rep. was aware of it. Part of the troubleshooting procedure was changing the management listen port, but that doesnt listen on port 80 in the first place. Still, it seemed evident that there were other conflict present. Im going to get my 'ducks in a row', and re-try this with some monitoring tools in place so I can really nail this down. On Thu, Mar 6, 2008 at 5:48 PM, Amer Karim [EMAIL PROTECTED] wrote: Yes; that worked 1 time out of 3. When that, by itself, didn't work on the other two installs, they said to completely uninstall IIS and re-install it from scratch and configure it so that port 80 was not used by anything else - there were a couple of ports they mentioned but I can't recall what they were now - by then I was getting pretty much fed up with them as we'd been on these tickets for about 3 months. They were citing suggestions and fixes from 'internal' documentation which weren't for 'public consumption', for whatever passes for logic over there, and I realised this the first time they tried to send me a document and found out they couldn't... In the end, we ended up going back to v10.2 (SBS, Corporate, and Enterprise) for the respective clients - even after the installs 'succeeded' we had too many issues with the product. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 4:41 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes errr... so you had* to change... On Thu, Mar 6, 2008 at 4:31 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http
RE: Official time: 1 hour 3 minutes
Very nice. Any chance of sharage on these tools? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2008 2:12 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes Also, while on one of the tech's Symantec FTP shares so I could download a specific version of Java - I was able to roam his folders and download all his tools for manually cleaning a system of various versions of Norton/Symantec - along with SEP products. Using the SEP wiper was a part of my final solution to a successful [re]installation process. On Thu, Mar 13, 2008 at 5:09 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: I spent 6+ hours on the phone with Symantec during this process, and they could not resolve my issue - even themselves, WebEx'd in. However, I started anew today and was able to resolve the issue. I wasnt able to pinpoint a specific problem because I do not have the time in my life to waste making incrimental changes to the installation of a product that takes such a long time to install and uninstall. Needless to say, I determined on my own a very specific procedure - and so far so good. I should document this. On Fri, Mar 7, 2008 at 9:36 AM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Thanks for the info and insight. This seemed to be what I was observing, althougt I don't think the Symantec support rep. was aware of it. Part of the troubleshooting procedure was changing the management listen port, but that doesnt listen on port 80 in the first place. Still, it seemed evident that there were other conflict present. Im going to get my 'ducks in a row', and re-try this with some monitoring tools in place so I can really nail this down. On Thu, Mar 6, 2008 at 5:48 PM, Amer Karim [EMAIL PROTECTED] wrote: Yes; that worked 1 time out of 3. When that, by itself, didn't work on the other two installs, they said to completely uninstall IIS and re-install it from scratch and configure it so that port 80 was not used by anything else - there were a couple of ports they mentioned but I can't recall what they were now - by then I was getting pretty much fed up with them as we'd been on these tickets for about 3 months. They were citing suggestions and fixes from 'internal' documentation which weren't for 'public consumption', for whatever passes for logic over there, and I realised this the first time they tried to send me a document and found out they couldn't... In the end, we ended up going back to v10.2 (SBS, Corporate, and Enterprise) for the respective clients - even after the installs 'succeeded' we had too many issues with the product. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 4:41 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes errr... so you had* to change... On Thu, Mar 6, 2008 at 4:31 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT
RE: Official time: 1 hour 3 minutes
Indeed - the SEP wiper would be particularly useful to me as I'd like to try it on one of the servers I mentioned below; v 10.2 has been 'unstable' on it ever since SEP was on it and I suspect it's because there's still SEP crap left on the system which I just haven't had the time to hunt down manually. The tech I was dealing with didn't even mention an SEP removal utility when we started coming across this after the SEP uninstall on this server... Regards, Amer Karim Nautilis Information Systems -Original Message- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: March-13-08 5:15 PM To: NT System Admin Issues Subject: RE: Official time: 1 hour 3 minutes Very nice. Any chance of sharage on these tools? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2008 2:12 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes Also, while on one of the tech's Symantec FTP shares so I could download a specific version of Java - I was able to roam his folders and download all his tools for manually cleaning a system of various versions of Norton/Symantec - along with SEP products. Using the SEP wiper was a part of my final solution to a successful [re]installation process. On Thu, Mar 13, 2008 at 5:09 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: I spent 6+ hours on the phone with Symantec during this process, and they could not resolve my issue - even themselves, WebEx'd in. However, I started anew today and was able to resolve the issue. I wasnt able to pinpoint a specific problem because I do not have the time in my life to waste making incrimental changes to the installation of a product that takes such a long time to install and uninstall. Needless to say, I determined on my own a very specific procedure - and so far so good. I should document this. On Fri, Mar 7, 2008 at 9:36 AM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Thanks for the info and insight. This seemed to be what I was observing, althougt I don't think the Symantec support rep. was aware of it. Part of the troubleshooting procedure was changing the management listen port, but that doesnt listen on port 80 in the first place. Still, it seemed evident that there were other conflict present. Im going to get my 'ducks in a row', and re-try this with some monitoring tools in place so I can really nail this down. On Thu, Mar 6, 2008 at 5:48 PM, Amer Karim [EMAIL PROTECTED] wrote: Yes; that worked 1 time out of 3. When that, by itself, didn't work on the other two installs, they said to completely uninstall IIS and re-install it from scratch and configure it so that port 80 was not used by anything else - there were a couple of ports they mentioned but I can't recall what they were now - by then I was getting pretty much fed up with them as we'd been on these tickets for about 3 months. They were citing suggestions and fixes from 'internal' documentation which weren't for 'public consumption', for whatever passes for logic over there, and I realised this the first time they tried to send me a document and found out they couldn't... In the end, we ended up going back to v10.2 (SBS, Corporate, and Enterprise) for the respective clients - even after the installs 'succeeded' we had too many issues with the product. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 4:41 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes errr... so you had* to change... On Thu, Mar 6, 2008 at 4:31 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton
Re: Official time: 1 hour 3 minutes
Lemme see if there is any fine print on them. I'll glady share them today for a hamburger on Tuesday. On Thu, Mar 13, 2008 at 5:14 PM, Joe Heaton [EMAIL PROTECTED] wrote: Very nice. Any chance of sharage on these tools? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Thursday, March 13, 2008 2:12 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes Also, while on one of the tech's Symantec FTP shares so I could download a specific version of Java - I was able to roam his folders and download all his tools for manually cleaning a system of various versions of Norton/Symantec - along with SEP products. Using the SEP wiper was a part of my final solution to a successful [re]installation process. On Thu, Mar 13, 2008 at 5:09 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: I spent 6+ hours on the phone with Symantec during this process, and they could not resolve my issue - even themselves, WebEx'd in. However, I started anew today and was able to resolve the issue. I wasnt able to pinpoint a specific problem because I do not have the time in my life to waste making incrimental changes to the installation of a product that takes such a long time to install and uninstall. Needless to say, I determined on my own a very specific procedure - and so far so good. I should document this. On Fri, Mar 7, 2008 at 9:36 AM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Thanks for the info and insight. This seemed to be what I was observing, althougt I don't think the Symantec support rep. was aware of it. Part of the troubleshooting procedure was changing the management listen port, but that doesnt listen on port 80 in the first place. Still, it seemed evident that there were other conflict present. Im going to get my 'ducks in a row', and re-try this with some monitoring tools in place so I can really nail this down. On Thu, Mar 6, 2008 at 5:48 PM, Amer Karim [EMAIL PROTECTED] wrote: Yes; that worked 1 time out of 3. When that, by itself, didn't work on the other two installs, they said to completely uninstall IIS and re-install it from scratch and configure it so that port 80 was not used by anything else - there were a couple of ports they mentioned but I can't recall what they were now - by then I was getting pretty much fed up with them as we'd been on these tickets for about 3 months. They were citing suggestions and fixes from 'internal' documentation which weren't for 'public consumption', for whatever passes for logic over there, and I realised this the first time they tried to send me a document and found out they couldn't... In the end, we ended up going back to v10.2 (SBS, Corporate, and Enterprise) for the respective clients - even after the installs 'succeeded' we had too many issues with the product. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 4:41 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes errr... so you had* to change... On Thu, Mar 6, 2008 at 4:31 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook
Re: Official time: 1 hour 3 minutes
Neither did mine :-) But I snooped his directory tree... Its a scripted tool that initially apears adaptable for other tasks. Im nto positive of that yet, but thats the way it appears. I just got things running smoothly post the inititial install of SEP11, so I've got to take some time now to config my policies. Thes initial issues have cost me a lot of time. On Thu, Mar 13, 2008 at 5:26 PM, Amer Karim [EMAIL PROTECTED] wrote: The tech I was dealing with didn't even mention an SEP removal utility when we started coming across this after the SEP uninstall on this server... -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Thanks for the info and insight. This seemed to be what I was observing, althougt I don't think the Symantec support rep. was aware of it. Part of the troubleshooting procedure was changing the management listen port, but that doesnt listen on port 80 in the first place. Still, it seemed evident that there were other conflict present. Im going to get my 'ducks in a row', and re-try this with some monitoring tools in place so I can really nail this down. On Thu, Mar 6, 2008 at 5:48 PM, Amer Karim [EMAIL PROTECTED] wrote: Yes; that worked 1 time out of 3. When that, by itself, didn't work on the other two installs, they said to completely uninstall IIS and re-install it from scratch and configure it so that port 80 was not used by anything else - there were a couple of ports they mentioned but I can't recall what they were now - by then I was getting pretty much fed up with them as we'd been on these tickets for about 3 months. They were citing suggestions and fixes from 'internal' documentation which weren't for 'public consumption', for whatever passes for logic over there, and I realised this the first time they tried to send me a document and found out they couldn't... In the end, we ended up going back to v10.2 (SBS, Corporate, and Enterprise) for the respective clients - even after the installs 'succeeded' we had too many issues with the product. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 4:41 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes errr... so you had* to change... On Thu, Mar 6, 2008 at 4:31 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam
Re: Official time: 1 hour 3 minutes
I've heard about that issue, mais non. On Thu, Mar 6, 2008 at 3:19 PM, Durf [EMAIL PROTECTED] wrote: Are you by any chance trying to run the Symantec Endpoint 11 console on the same server you have the BE 11d conosle installed...? There's a standard patch for it, if you haven't got it I can forward it along. -- Durf On Thu, Mar 6, 2008 at 11:35 AM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- -- Give a man a fish, and he'll eat for a day. Give a fish a man, and he'll eat for weeks! -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Whoops. Meant to include this for your amusement: http://www.penny-arcade.com/comic/2005/12/14 On Thu, Mar 6, 2008 at 3:23 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: I've heard about that issue, mais non. On Thu, Mar 6, 2008 at 3:19 PM, Durf [EMAIL PROTECTED] wrote: Are you by any chance trying to run the Symantec Endpoint 11 console on the same server you have the BE 11d conosle installed...? There's a standard patch for it, if you haven't got it I can forward it along. -- Durf On Thu, Mar 6, 2008 at 11:35 AM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- -- Give a man a fish, and he'll eat for a day. Give a fish a man, and he'll eat for weeks! -- ME2 -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
errr... so you had* to change... On Thu, Mar 6, 2008 at 4:31 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
Yes; that worked 1 time out of 3. When that, by itself, didn't work on the other two installs, they said to completely uninstall IIS and re-install it from scratch and configure it so that port 80 was not used by anything else - there were a couple of ports they mentioned but I can't recall what they were now - by then I was getting pretty much fed up with them as we'd been on these tickets for about 3 months. They were citing suggestions and fixes from 'internal' documentation which weren't for 'public consumption', for whatever passes for logic over there, and I realised this the first time they tried to send me a document and found out they couldn't... In the end, we ended up going back to v10.2 (SBS, Corporate, and Enterprise) for the respective clients - even after the installs 'succeeded' we had too many issues with the product. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 4:41 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes errr... so you had* to change... On Thu, Mar 6, 2008 at 4:31 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: Interesting.. So you hand to change the default website port from 80 to something else? On Thu, Mar 6, 2008 at 4:26 PM, Amer Karim [EMAIL PROTECTED] wrote: I think you're correct - when I was troubleshooting the SEP install, the Symantec guy said I needed to reconfigure IIS as the default web site was tagged on port 80 which SEP 'requires'. Regards, Amer Karim Nautilis Information Systems -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: March-06-08 11:39 AM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes No, not yet. The problem still exists as it did yesterday afternoon. After i take care of some pressing issues today, I will get back to fussing with it. I think part of the issue is related to port conflicts with IIS. Thats not confirmed, but is a suspicion of mine. (sent via my Treo) On 3/6/08, Joe Heaton [EMAIL PROTECTED] wrote: So, ME, did you get the issue resolved? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:42 PM To: NT System Admin Issues Subject: OT: Re: Official time: 1 hour 3 minutes All set to go on your cruise ? http://www.boreme.com/media/yr2006/titan-uranus.jpg On Wed, Mar 5, 2008 at 3:28 PM, Andy Shook [EMAIL PROTECTED] wrote: LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Official time: 1 hour 3 minutes
Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Keith says he beat you last week... the call was 90 minutes and only five of those minutes were talking to a tech support person. :) Micheal Espinola Jr [EMAIL PROTECTED] 03/05/2008 01:28 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com To NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc Subject Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Aww... maybe next time I'll win. ;-) On Wed, Mar 5, 2008 at 1:44 PM, [EMAIL PROTECTED] wrote: Keith says he beat you last week... the call was 90 minutes and only five of those minutes were talking to a tech support person. :) Micheal Espinola Jr [EMAIL PROTECTED] 03/05/2008 01:28 PM Please respond to NT System Admin Issues ntsysadmin@lyris.sunbelt-software.com ToNT System Admin Issues ntsysadmin@lyris.sunbelt-software.com cc SubjectOfficial time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Did they speak English? Did they read from an obvious script and have to re-start from the top whenever you interrupted them? g On Wed, Mar 5, 2008 at 2:01 PM, Joe Heaton [EMAIL PROTECTED] wrote: Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
That's putting a whole 'nother layer onto the situation...I believe currently we're only Time to talk to an engineer, not Time to talk to somebody useful. In many cases with Symantec, I believe that wager would never be won - at least, if my most recent issue with an Exabyte library is set as a standard. (Yes, I know, Exabyte...it was a legacy customer...) -- Durf On Wed, Mar 5, 2008 at 2:01 PM, Joe Heaton [EMAIL PROTECTED] wrote: Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- -- Give a man a fish, and he'll eat for a day. Give a fish a man, and he'll eat for weeks! ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
I think it is night time in India now. They all went home. -Z.V. -Original Message- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 2:02 PM To: NT System Admin Issues Subject: RE: Official time: 1 hour 3 minutes Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
That's still TBD. I'm stll on the phone with them (almost up to 2 hours now) as they are walking me through fixing an issue with SEP11's management software that requires that everything gets uninstalled - including IIS - so that a particular version of Java can be installed first. On Wed, Mar 5, 2008 at 2:01 PM, Joe Heaton [EMAIL PROTECTED] wrote: Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
2hrs is nothing compared to my last experience with t2 support at RIM, but that's not fair to symantec Then the scripted answer you need to apply the cdo patch ? 2 mins. Lousy web knowledge base On 3/5/08, Micheal Espinola Jr [EMAIL PROTECTED] wrote: That's still TBD. I'm stll on the phone with them (almost up to 2 hours now) as they are walking me through fixing an issue with SEP11's management software that requires that everything gets uninstalled - including IIS - so that a particular version of Java can be installed first. On Wed, Mar 5, 2008 at 2:01 PM, Joe Heaton [EMAIL PROTECTED] wrote: Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- Sent from Gmail for mobile | mobile.google.com ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Just got done dancing with Symantec with a BUE issue. Took me a week of phone and email tag to talk to a tech. I'd email the tech and tell him I'd be in the office until 5 EST. They would then call me at 5:15 time and time again. Once I pressed to speak direct with a tech I was on hold for 22 minutes. -- Original message -- From: Jeremy Young [EMAIL PROTECTED] I haven't had to deal with Symantec support for several years now. Wasn't impressed then and I'm fearful if I buy their software (BUE, SF, Vault) I'm going to have the same bad experiences. Do you guys find that they're problematic across the board or are certain products supported better than others? Last time I tried to use their support we were trying to install Veritas Cluster and we had to wait for India to come online. Sat and did very little for 3 hours waiting for that. That's just not acceptable in my opinion. - Jer Za Vue wrote: I think it is night time in India now. They all went home. -Z.V. -Original Message- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 2:02 PM To: NT System Admin Issues Subject: RE: Official time: 1 hour 3 minutes Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Well, I've now hit 2.5 hours. I've uninstalled SEPM, IIS and fuddled with permissions 3 times. They now want me to create a new admin priv'd account to try all over again with. They say the problem is with security perms, but they clearly don't know how/why, or we would be taking more of a direct approach here. But I'm done for today. Im going to lunch. Thanks for listening. Hopefully this is a warning to others looking to install SEP11. This has been the same issue on two servers - one of which is brand new and has no basis for conflicts or non-default perm tweaks. ... On Wed, Mar 5, 2008 at 2:44 PM, [EMAIL PROTECTED] wrote: Just got done dancing with Symantec with a BUE issue. Took me a week of phone and email tag to talk to a tech. I'd email the tech and tell him I'd be in the office until 5 EST. They would then call me at 5:15 time and time again. Once I pressed to speak direct with a tech I was on hold for 22 minutes. -- Original message -- From: Jeremy Young [EMAIL PROTECTED] I haven't had to deal with Symantec support for several years now. Wasn't impressed then and I'm fearful if I buy their software (BUE, SF, Vault) I'm going to have the same bad experiences. Do you guys find that they're problematic across the board or are certain products supported better than others? Last time I tried to use their support we were trying to install Veritas Cluster and we had to wait for India to come online. Sat and did very little for 3 hours waiting for that. That's just not acceptable in my opinion. - Jer Za Vue wrote: I think it is night time in India now. They all went home. -Z.V. -Original Message- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 2:02 PM To: NT System Admin Issues Subject: RE: Official time: 1 hour 3 minutes Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
Permissions = myself Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 2:52 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes Well, I've now hit 2.5 hours. I've uninstalled SEPM, IIS and fuddled with permissions 3 times. They now want me to create a new admin priv'd account to try all over again with. They say the problem is with security perms, but they clearly don't know how/why, or we would be taking more of a direct approach here. But I'm done for today. Im going to lunch. Thanks for listening. Hopefully this is a warning to others looking to install SEP11. This has been the same issue on two servers - one of which is brand new and has no basis for conflicts or non-default perm tweaks. ... On Wed, Mar 5, 2008 at 2:44 PM, [EMAIL PROTECTED] wrote: Just got done dancing with Symantec with a BUE issue. Took me a week of phone and email tag to talk to a tech. I'd email the tech and tell him I'd be in the office until 5 EST. They would then call me at 5:15 time and time again. Once I pressed to speak direct with a tech I was on hold for 22 minutes. -- Original message -- From: Jeremy Young [EMAIL PROTECTED] I haven't had to deal with Symantec support for several years now. Wasn't impressed then and I'm fearful if I buy their software (BUE, SF, Vault) I'm going to have the same bad experiences. Do you guys find that they're problematic across the board or are certain products supported better than others? Last time I tried to use their support we were trying to install Veritas Cluster and we had to wait for India to come online. Sat and did very little for 3 hours waiting for that. That's just not acceptable in my opinion. - Jer Za Vue wrote: I think it is night time in India now. They all went home. -Z.V. -Original Message- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 2:02 PM To: NT System Admin Issues Subject: RE: Official time: 1 hour 3 minutes Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
I haven't had to deal with Symantec support for several years now. Wasn't impressed then and I'm fearful if I buy their software (BUE, SF, Vault) I'm going to have the same bad experiences. Do you guys find that they're problematic across the board or are certain products supported better than others? Last time I tried to use their support we were trying to install Veritas Cluster and we had to wait for India to come online. Sat and did very little for 3 hours waiting for that. That's just not acceptable in my opinion. - Jer Za Vue wrote: I think it is night time in India now. They all went home. -Z.V. -Original Message- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 2:02 PM To: NT System Admin Issues Subject: RE: Official time: 1 hour 3 minutes Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
If the matter is not urgent, I usually submit and support request on the web and tell them to have someone call me. Eliminates wait time :) -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 12:28 PM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
RE: Official time: 1 hour 3 minutes
LOL, you sick-o. Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 3:02 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
Re: Official time: 1 hour 3 minutes
Or tired. On Wed, Mar 5, 2008 at 3:02 PM, Micheal Espinola Jr [EMAIL PROTECTED] wrote: If only. Either way I'd be hungry afterward. On Wed, Mar 5, 2008 at 2:59 PM, Andy Shook [EMAIL PROTECTED] wrote: Permissions = myself Shook http://www.linkedin.com/in/andyshook -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 2:52 PM To: NT System Admin Issues Subject: Re: Official time: 1 hour 3 minutes Well, I've now hit 2.5 hours. I've uninstalled SEPM, IIS and fuddled with permissions 3 times. They now want me to create a new admin priv'd account to try all over again with. They say the problem is with security perms, but they clearly don't know how/why, or we would be taking more of a direct approach here. But I'm done for today. Im going to lunch. Thanks for listening. Hopefully this is a warning to others looking to install SEP11. This has been the same issue on two servers - one of which is brand new and has no basis for conflicts or non-default perm tweaks. ... On Wed, Mar 5, 2008 at 2:44 PM, [EMAIL PROTECTED] wrote: Just got done dancing with Symantec with a BUE issue. Took me a week of phone and email tag to talk to a tech. I'd email the tech and tell him I'd be in the office until 5 EST. They would then call me at 5:15 time and time again. Once I pressed to speak direct with a tech I was on hold for 22 minutes. -- Original message -- From: Jeremy Young [EMAIL PROTECTED] I haven't had to deal with Symantec support for several years now. Wasn't impressed then and I'm fearful if I buy their software (BUE, SF, Vault) I'm going to have the same bad experiences. Do you guys find that they're problematic across the board or are certain products supported better than others? Last time I tried to use their support we were trying to install Veritas Cluster and we had to wait for India to come online. Sat and did very little for 3 hours waiting for that. That's just not acceptable in my opinion. - Jer Za Vue wrote: I think it is night time in India now. They all went home. -Z.V. -Original Message- From: Joe Heaton [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 2:02 PM To: NT System Admin Issues Subject: RE: Official time: 1 hour 3 minutes Did you actually talk to someone useful? Joe Heaton -Original Message- From: Micheal Espinola Jr [mailto:[EMAIL PROTECTED] Sent: Wednesday, March 05, 2008 10:28 AM To: NT System Admin Issues Subject: Official time: 1 hour 3 minutes Official time on hold while waiting for a Symantec ENTERPRISE support tech: 1 hour 3 minutes -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja! ~ ~ ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ -- ME2 ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~ ~ Upgrade to Next Generation Antispam/Antivirus with Ninja!~ ~ http://www.sunbelt-software.com/SunbeltMessagingNinja.cfm ~
