RE: Voice over ip
Title: Message Hows your support, software versions etc.. We had major difficulties when they were Xylan. we did have serial number 4 on one board set tho... Dan -Original Message-From: Dave Wylie [mailto:[EMAIL PROTECTED]]Sent: Wednesday, September 12, 2001 11:57 AMTo: NT System Admin IssuesSubject: RE: Voice over ip Echo! Echo! Our use of the Alcatel systems (4400) has proven to be A1. Dave, Argyll College, Scotland -Original Message-From: Williams Phillips [mailto:[EMAIL PROTECTED]]Sent: Wednesday, September 12, 2001 4:31 PMTo: NT System Admin IssuesSubject: RE: Voice over ip Try Alcatel...good stuff... -Original Message-From: Kevin Miller [mailto:[EMAIL PROTECTED]]Sent: Wednesday, September 12, 2001 11:35 AMTo: NT System Admin IssuesSubject: RE: Voice over ip Cisco is the only product I have and would use for this. -Original Message-From: Chris Bodnar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 10:48 AMTo: NT System Admin IssuesSubject: OT: Voice over ip Anyone doing VOIP ? Specifically using the MultiTech products? Chris Bodnar The Lehigh Group 610-966-9702 X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htmhttp://www.sunbelt-software.com/ntsysadmin_list_charter.htmhttp://www.sunbelt-software.com/ntsysadmin_list_charter.htmÛiÿü0Â˧mém²íÁªÞr¿Û2±§fyb²×!j»^®f http://www.sunbelt-software.com/ntsysadmin_list_charter.htm This e-mail may be privileged and/or confidential, and the sender does not waive any related rights and obligations. Any distribution, use or copying of this e-mail or the information it contains by other than an intended recipient is unauthorized. If you received this e-mail in error, please advise me (by return e-mail or otherwise) immediately.
RE: Voice over ip
We have had little or no problems with Alcatel support here in Scotland. It seems like the French user site's pilot the beta testing and our local support guys pop over to France for a few weeks on new release familiarisation. We get the product about one to two months after is production release in France. Our tech support from Alcatel in terms of the ongoing growth of the network has been first class. They seem to have the release rate of new release versions under control and the (infrequent) patching requirement is a low key event and pretty well fully automatic. Touch wood! Our experience of the 4400 + remote shelve installations has been and is a positive one. -Original Message- From: Miley, Dan [mailto:[EMAIL PROTECTED]] Sent: Thursday, September 13, 2001 1:15 PM To: NT System Admin Issues Subject: RE: Voice over ip Hows your support, software versions etc.. We had major difficulties when they were Xylan. we did have serial number 4 on one board set tho... Dan -Original Message- From: Dave Wylie [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 11:57 AM To: NT System Admin Issues Subject: RE: Voice over ip Echo! Echo! Our use of the Alcatel systems (4400) has proven to be A1. Dave, Argyll College, Scotland -Original Message- From: Williams Phillips [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 4:31 PM To: NT System Admin Issues Subject: RE: Voice over ip Try Alcatel...good stuff... -Original Message- From: Kevin Miller [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 11:35 AM To: NT System Admin Issues Subject: RE: Voice over ip Cisco is the only product I have and would use for this. -Original Message- From: Chris Bodnar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 10:48 AM To: NT System Admin Issues Subject: OT: Voice over ip Anyone doing VOIP ? Specifically using the MultiTech products? Chris Bodnar The Lehigh Group 610-966-9702 X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm Ûiÿü0Â˧mém²íÁªÞr¿Û2±§fyb²×!j»^®f http://www.sunbelt-software.com/ntsysadmin_list_charter.htm This e-mail may be privileged and/or confidential, and the sender does not waive any related rights and obligations. Any distribution, use or copying of this e-mail or the information it contains by other than an intended recipient is unauthorized. If you received this e-mail in error, please advise me (by return e-mail or otherwise) immediately. http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
RE: Voice over ip
that's good that they've improved. we had QC problems with patches, etc. (I'll look on fred's workstation and see if he's got a newer version of these files and send them, that should fix your prob) ouch. -Original Message- From: Dave Wylie [mailto:[EMAIL PROTECTED]] We have had little or no problems with Alcatel support here in Scotland. It seems like the French user site's pilot the beta testing and our local support guys pop over to France for a few weeks on new release familiarisation. We get the product about one to two months after is production release in France. Our tech support from Alcatel in terms of the ongoing growth of the network has been first class. They seem to have the release rate of new release versions under control and the (infrequent) patching requirement is a low key event and pretty well fully automatic. Touch wood! Our experience of the 4400 + remote shelve installations has been and is a positive one. -Original Message- From: Miley, Dan [mailto:[EMAIL PROTECTED]] Hows your support, software versions etc.. We had major difficulties when they were Xylan. we did have serial number 4 on one board set tho... Dan This e-mail may be privileged and/or confidential, and the sender does not waive any related rights and obligations. Any distribution, use or copying of this e-mail or the information it contains by other than an intended recipient is unauthorized. If you received this e-mail in error, please advise me (by return e-mail or otherwise) immediately. http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
RE: Voice over ip
Title: Message Cisco is the only product I have and would use for this. -Original Message-From: Chris Bodnar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 10:48 AMTo: NT System Admin IssuesSubject: OT: Voice over ip Anyone doing VOIP ? Specifically using the MultiTech products? Chris Bodnar The Lehigh Group 610-966-9702 X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
RE: Voice over ip
Title: Message Echo! Echo! Our use of the Alcatel systems (4400) has proven to be A1. Dave, Argyll College, Scotland -Original Message-From: Williams Phillips [mailto:[EMAIL PROTECTED]]Sent: Wednesday, September 12, 2001 4:31 PMTo: NT System Admin IssuesSubject: RE: Voice over ip Try Alcatel...good stuff... -Original Message-From: Kevin Miller [mailto:[EMAIL PROTECTED]]Sent: Wednesday, September 12, 2001 11:35 AMTo: NT System Admin IssuesSubject: RE: Voice over ip Cisco is the only product I have and would use for this. -Original Message-From: Chris Bodnar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 10:48 AMTo: NT System Admin IssuesSubject: OT: Voice over ip Anyone doing VOIP ? Specifically using the MultiTech products? Chris Bodnar The Lehigh Group 610-966-9702 X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htmhttp://www.sunbelt-software.com/ntsysadmin_list_charter.htmhttp://www.sunbelt-software.com/ntsysadmin_list_charter.htm m¶ÿà ,ºvÞÛ(~Üç(ùí³+vh§+-r«µêá¶
RE: Voice over ip
I heard that Alcatel is good for small group of users up to 200. But Cisco stuff can accommodate up to thousands. Dave Wylie [EMAIL PROTECTED] on 09/12/2001 10:57:10 AM Please respond to NT System Admin Issues [EMAIL PROTECTED] To: NT System Admin Issues [EMAIL PROTECTED] cc: Subject: RE: Voice over ip Echo! Echo! Our use of the Alcatel systems (4400) has proven to be A1. Dave, Argyll College, Scotland -Original Message- From: Williams Phillips [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 4:31 PM To: NT System Admin Issues Subject: RE: Voice over ip Try Alcatel...good stuff... -Original Message- From: Kevin Miller [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 11:35 AM To: NT System Admin Issues Subject: RE: Voice over ip Cisco is the only product I have and would use for this. -Original Message- From: Chris Bodnar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 10:48 AM To: NT System Admin Issues Subject: OT: Voice over ip Anyone doing VOIP ? Specifically using the MultiTech products? Chris Bodnar The Lehigh Group 610-966-9702 X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
RE: Voice over ip
Nortel has a very strong VOIP Solution as well. Implementing VOIP is something that should not be taken lightly, and DEFINITELY not something that you should cut corners on. This means forget about the Multitech stuff. Kevin Miller [EMAIL PROTECTED] on 09/12/2001 11:34:37 AM Please respond to NT System Admin Issues [EMAIL PROTECTED] To: NT System Admin Issues [EMAIL PROTECTED] cc: Subject: RE: Voice over ip Cisco is the only product I have and would use for this. -Original Message- From: Chris Bodnar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 10:48 AM To: NT System Admin Issues Subject: OT: Voice over ip Anyone doing VOIP ? Specifically using the MultiTech products? Chris Bodnar The Lehigh Group 610-966-9702 X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
RE: Voice over ip
Title: Message I have used (read, used in production and administered from the ground up)two different products that have VOIP capability, and have trained on a third. The Altiserv package from Altigen is my favorite, and is well worth investigating - I'd purchase it before anything else. The Televantage package from Artisoft is OK, and worth putting into the mix as a comparison. The 3com product is interesting, but I don't have enough experience I've seen the Cisco product, but not recently, although it also looked interesting. The first two, from Altigen and Artisoft, allow you to place standard analog phones on the desktop, and centralize the VOIP in the server, which incidentally both work well under Win2K. They also have a multitude of other features which make office automation easier. The other two require you (at my last experience with them) to have proprietary phones, which were much more expensive. This may have changed for either or both of Cisco and 3Com products, however, as I have not seen them in a while. Kurt -Original Message-From: Kevin Miller [mailto:[EMAIL PROTECTED]]Sent: Wednesday, September 12, 2001 08:35To: NT System Admin IssuesSubject: RE: Voice over ip Cisco is the only product I have and would use for this. -Original Message-From: Chris Bodnar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 10:48 AMTo: NT System Admin IssuesSubject: OT: Voice over ip Anyone doing VOIP ? Specifically using the MultiTech products? Chris Bodnar The Lehigh Group 610-966-9702 X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htmhttp://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
RE: Voice over ip
Title: Message Thanks Kurt. That was exactly the type of information I was looking for. Chris Bodnar The Lehigh Group 610-966-9702 X:134 -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 3:27 PM To: NT System Admin Issues Subject: RE: Voice over ip I have used (read, used in production and administered from the ground up)two different products that have VOIP capability, and have trained on a third. The Altiserv package from Altigen is my favorite, and is well worth investigating - I'd purchase it before anything else. The Televantage package from Artisoft is OK, and worth putting into the mix as a comparison. The 3com product is interesting, but I don't have enough experience I've seen the Cisco product, but not recently, although it also looked interesting. The first two, from Altigen and Artisoft, allow you to place standard analog phones on the desktop, and centralize the VOIP in the server, which incidentally both work well under Win2K. They also have a multitude of other features which make office automation easier. The other two require you (at my last experience with them) to have proprietary phones, which were much more expensive. This may have changed for either or both of Cisco and 3Com products, however, as I have not seen them in a while. Kurt -Original Message- From: Kevin Miller [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 08:35 To: NT System Admin Issues Subject: RE: Voice over ip Cisco is the only product I have and would use for this. -Original Message- From: Chris Bodnar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, September 12, 2001 10:48 AM To: NT System Admin Issues Subject: OT: Voice over ip Anyone doing VOIP ? Specifically using the MultiTech products? Chris Bodnar The Lehigh Group 610-966-9702 X:134 http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
RE: Voice over ip
Title: Message My pleasure. Some other thoughts... If you are looking to add a VOIP gateway to a currently existing phone system, the Altigen and Artisoft systems, and probably the 3Com and Cisco systems, are not the best bet. I don't know what would be your best bet either, although I'm sure you can find something. OTOH, if you are looking to get a new or replacement phone system that has VOIP capability, I'm sure that any of the four I mentioned will do the trick. I include as a new system one that is destined for a remote office that you want to tie to other offices. I saw someone mention Nortel's product, and its scalability. I know nothing about Nortel's product, but scalability is definitely an issue for some people. With regard to that, I would still prefer the Altigen product, if you are starting small and growing large. If you are putting together an installation for anywhere up to about 200 people, any of the four I mentioned will do it, with a single server in your rack. Once you reach approximately that size, you'll be talking about multiple boxes most likely. Altigen has some really nice features for tying together those multiple boxes, and for tying together multiple offices that each have their own boxes. Artisoft isn't as nice for that, and you'll have to ask your Cisco and 3Com reps how well they scale, and in what manner, but I don't believe that they will do quite as well, unless their offerings have changed recently. Both the Altigen and Artisoft productsrequire a passive backplane system (with a Single Board Computer installed in it) for systems over about 20 or 30 people, and I'd make really, truly sure that whoever puts that system together knows what they are doing. If you are going to support more than that minimum number of users, this is not something that you can just grab a Compaq, Dell or other major server manufacturer for. OTOH, a system using a PCI-based passive backplane system is really kinda cool, and very comparable in price to a good server from one of the major server manufacturers. HTH, Kurt -Original Message-From: Chris Bodnar [mailto:[EMAIL PROTECTED]]Sent: Wednesday, September 12, 2001 13:24To: NT System Admin IssuesSubject: RE: Voice over ip Thanks Kurt. That was exactly the type of information I was looking for. Chris Bodnar The Lehigh Group 610-966-9702 X:134 -Original Message-From: Kurt Buff [mailto:[EMAIL PROTECTED]]Sent: Wednesday, September 12, 2001 3:27 PMTo: NT System Admin IssuesSubject: RE: Voice over ip I have used (read, used in production and administered from the ground up)two different products that have VOIP capability, and have trained on a third. The Altiserv package from Altigen is my favorite, and is well worth investigating - I'd purchase it before anything else. The Televantage package from Artisoft is OK, and worth putting into the mix as a comparison. The 3com product is interesting, but I don't have enough experience I've seen the Cisco product, but not recently, although it also looked interesting. The first two, from Altigen and Artisoft, allow you to place standard analog phones on the desktop, and centralize the VOIP in the server, which incidentally both work well under Win2K. They also have a multitude of other features which make office automation easier. The other two require you (at my last experience with them) to have proprietary phones, which were much more expensive. This may have changed for either or both of Cisco and 3Com products, however, as I have not seen them in a while. Kurt http://www.sunbelt-software.com/ntsysadmin_list_charter.htm
