[HEADS UP][UPDATE SERVICE] OOo 3.3 update service "first phase" will be active today at 10:00 (GMT+2)
Hi, just for your interest. I will activate the OOo 3.3 update service "first phase" today at 10:00 (GMT+2). In the "first phase" Italian OOo 3.3 instances on Windows, MacOS X, Linux 32bit and Linux 64bit will be notified through the update functionality that AOO 3.4 is available. The users will be directed to the Italian download page [1]. We want to run the first phase until Friday, 2012-06-08, in order to check, if the generated download traffic can be handled. Afterwards, it is planned to activate the OOo 3.3 update service for all platform and language combinations for which we have an AOO 3.4 installation package available. [1] http://www.openoffice.org/it/download/ Best regards, Oliver.
Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service "first phase" will be active today at 10:00 (GMT+2)
On Tue, Jun 5, 2012 at 9:41 AM, Oliver-Rainer Wittmann wrote: > Hi, > > just for your interest. > > I will activate the OOo 3.3 update service "first phase" today at 10:00 > (GMT+2). > In the "first phase" Italian OOo 3.3 instances on Windows, MacOS X, Linux > 32bit and Linux 64bit will be notified through the update functionality that > AOO 3.4 is available. The users will be directed to the Italian download > page [1]. I started testing OpenOffice.org 3.2, and the application told me that there was an update available. The browser opened the following page: http://update.services.openoffice.org/ooo/index_it.html?cid=920897 that actually doesn't work. So I did disinstall OOo 3.2 and the browser pointed to the following page: http://surveys.services.openoffice.org/deinstall that actually doesn't work. After installing OOo 3.3 the application didn't check automatically, not even after I set the daily check for updates Then I did check it and I've been redirected to http://www.openoffice.org/it/download/?utm_source=OOo3_3&utm_medium=Client&utm_campaign=Upgrade as expected, and I eventually downloaded the AOO 3.4 file. Guess we need to double check what's going on with OOo 3.2, I didn't expect it to say there are updates, though. Roberto > We want to run the first phase until Friday, 2012-06-08, in order to check, > if the generated download traffic can be handled. > Afterwards, it is planned to activate the OOo 3.3 update service for all > platform and language combinations for which we have an AOO 3.4 installation > package available. > > [1] http://www.openoffice.org/it/download/ > > > Best regards, Oliver. -- This e- mail message is intended only for the named recipient(s) above. It may contain confidential and privileged information. If you are not the intended recipient you are hereby notified that any dissemination, distribution or copying of this e-mail and any attachment(s) is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender by replying to this e-mail and delete the message and any attachment(s) from your system. Thank you.
Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service "first phase" will be active today at 10:00 (GMT+2)
Hi, On 05.06.2012 11:40, Roberto Galoppini wrote: On Tue, Jun 5, 2012 at 9:41 AM, Oliver-Rainer Wittmann wrote: Hi, just for your interest. I will activate the OOo 3.3 update service "first phase" today at 10:00 (GMT+2). In the "first phase" Italian OOo 3.3 instances on Windows, MacOS X, Linux 32bit and Linux 64bit will be notified through the update functionality that AOO 3.4 is available. The users will be directed to the Italian download page [1]. I started testing OpenOffice.org 3.2, and the application told me that there was an update available. The browser opened the following page: http://update.services.openoffice.org/ooo/index_it.html?cid=920897 that actually doesn't work. So I did disinstall OOo 3.2 and the browser pointed to the following page: http://surveys.services.openoffice.org/deinstall that actually doesn't work. After installing OOo 3.3 the application didn't check automatically, not even after I set the daily check for updates I had a clean Italian OOo 3.3 installation on a Windows 7 machine. After I had turned on the daily update check and after a restart it takes 2-3 minutes until OOo 3.3 reports that an AOO 3.4 update is available. If you still have your OOo 3.3 installed, you may check again tomorrow, if the update check is performed automatically. In advance you can have a look at Menu Tools - Options - Online Update. You can find here the date and time of the last successful update check. Then I did check it and I've been redirected to http://www.openoffice.org/it/download/?utm_source=OOo3_3&utm_medium=Client&utm_campaign=Upgrade as expected, and I eventually downloaded the AOO 3.4 file. Sounds good. Best regards, Oliver. Guess we need to double check what's going on with OOo 3.2, I didn't expect it to say there are updates, though. Roberto
Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service "first phase" will be active today at 10:00 (GMT+2)
On Tue, Jun 5, 2012 at 3:41 AM, Oliver-Rainer Wittmann wrote: > Hi, > > just for your interest. > > I will activate the OOo 3.3 update service "first phase" today at 10:00 > (GMT+2). > In the "first phase" Italian OOo 3.3 instances on Windows, MacOS X, Linux > 32bit and Linux 64bit will be notified through the update functionality that > AOO 3.4 is available. The users will be directed to the Italian download > page [1]. > I took a quick look at the Google Analytics numbers. Italy is showing up as the top download country, more than Germany. It is hard to speak about comparative numbers, since we only have full-day counts for SF downloads, and this update process started mid day. But in a few days we should have a good sense. One thing I did look at was the "conversion" rate for the updates. This, from the GA perspective: # of Users who downloaded OpenOffice / # of users who followed the link to the upgrade. I don't know how many people were show the upgrade dialog. I only know how many clicked that link, and then what % of them downloaded. So by that definition, the conversion rate is 59%. But what is odd is the breakdown by operating system: Windows 66% Mac 30% Linux 63% So something seems odd about the low conversion rate for Mac users. Could someone check to the Italian website to make sure we're not saying something confusing or incorrect about the Mac port? -Rob > We want to run the first phase until Friday, 2012-06-08, in order to check, > if the generated download traffic can be handled. > Afterwards, it is planned to activate the OOo 3.3 update service for all > platform and language combinations for which we have an AOO 3.4 installation > package available. > > [1] http://www.openoffice.org/it/download/ > > > Best regards, Oliver.
Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service "first phase" will be active today at 10:00 (GMT+2)
Oliver-Rainer Wittmann wrote: I had a clean Italian OOo 3.3 installation on a Windows 7 machine. After I had turned on the daily update check and after a restart it takes 2-3 minutes until OOo 3.3 reports that an AOO 3.4 update is available. This is in agreement with the tests volunteers did so far. About 3.2, indeed it seems that the relevant hostnames are still inactive as expected, so I can't explain the problem Roberto reported. But I don't have a versionrc file available for inspection. Regards, Andrea.
Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service "first phase" will be active today at 10:00 (GMT+2)
On 05/06/2012 Rob Weir wrote: how many clicked that link, and then what % of them downloaded. So by that definition, the conversion rate is 59%. But what is odd is the breakdown by operating system: Windows 66% Mac 30% Linux 63% So something seems odd about the low conversion rate for Mac users. I read this as "out of 100 Windows users, 66 download the new version" and so on right? So the "oddity" would be that only 30 out of 100 Mac users actually initiate the download. Could someone check to the Italian website to make sure we're not saying something confusing or incorrect about the Mac port? The texts haven't changed and there isn't anything specific about the Mac version (we merely specify it's for Intel architecture, but this has been there for years too). Moreover, versions are listed on the right hand side of http://www.openoffice.org/it/download/ too in case autodetect fails and the user cannot realize that the "Other platforms" link is what he needs. Regards, Andrea.
unexpected experience with OOo 3.2 update service [was: Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service "first phase" will be active today at 10:00 (GMT+2)]
Hi, On 05.06.2012 11:40, Roberto Galoppini wrote: On Tue, Jun 5, 2012 at 9:41 AM, Oliver-Rainer Wittmann wrote: Hi, just for your interest. I will activate the OOo 3.3 update service "first phase" today at 10:00 (GMT+2). In the "first phase" Italian OOo 3.3 instances on Windows, MacOS X, Linux 32bit and Linux 64bit will be notified through the update functionality that AOO 3.4 is available. The users will be directed to the Italian download page [1]. I started testing OpenOffice.org 3.2, and the application told me that there was an update available. The browser opened the following page: http://update.services.openoffice.org/ooo/index_it.html?cid=920897 that actually doesn't work. So I did disinstall OOo 3.2 and the browser pointed to the following page: http://surveys.services.openoffice.org/deinstall that actually doesn't work. After installing OOo 3.3 the application didn't check automatically, not even after I set the daily check for updates Then I did check it and I've been redirected to http://www.openoffice.org/it/download/?utm_source=OOo3_3&utm_medium=Client&utm_campaign=Upgrade as expected, and I eventually downloaded the AOO 3.4 file. Guess we need to double check what's going on with OOo 3.2, I didn't expect it to say there are updates, though. What you have experienced with your OOo 3.2 installation is really unexpected. I have a clean OOo 3.2 installation on my Windows 7 machine. Its UpdateURL is http://update34.services.openoffice.org/ProductUpdateService/check.Update which currently can not be resolved to any existing HTTP resource. Thus, my OOo 3.2 installation reports that the update check fails. Thus, I have no glue, why your OOo 3.2 installation could report an available update. I do not assume that you have a backup of your OOo 3.2 installation. If you have it nevertheless, please share the "version.ini" resp. "versionrc" file, found in the program folder of this installation, with me. Best regards, Oliver.
Re: unexpected experience with OOo 3.2 update service [was: Re: [HEADS UP][UPDATE SERVICE] OOo 3.3 update service "first phase" will be active today at 10:00 (GMT+2)]
On Tue, Jun 5, 2012 at 12:22 PM, Oliver-Rainer Wittmann wrote: > Hi, > > On 05.06.2012 11:40, Roberto Galoppini wrote: >> >> On Tue, Jun 5, 2012 at 9:41 AM, Oliver-Rainer Wittmann >> wrote: >>> >>> Hi, >>> >>> just for your interest. >>> >>> I will activate the OOo 3.3 update service "first phase" today at 10:00 >>> (GMT+2). >>> In the "first phase" Italian OOo 3.3 instances on Windows, MacOS X, Linux >>> 32bit and Linux 64bit will be notified through the update functionality >>> that >>> AOO 3.4 is available. The users will be directed to the Italian download >>> page [1]. >> >> >> I started testing OpenOffice.org 3.2, and the application told me that >> there was an update available. >> The browser opened the following page: >> http://update.services.openoffice.org/ooo/index_it.html?cid=920897 >> that actually doesn't work. >> >> So I did disinstall OOo 3.2 and the browser pointed to the following >> page: http://surveys.services.openoffice.org/deinstall that actually >> doesn't work. >> After installing OOo 3.3 the application didn't check automatically, >> not even after I set the daily check for updates >> Then I did check it and I've been redirected to >> >> http://www.openoffice.org/it/download/?utm_source=OOo3_3&utm_medium=Client&utm_campaign=Upgrade >> as expected, and I eventually downloaded the AOO 3.4 file. >> >> Guess we need to double check what's going on with OOo 3.2, I didn't >> expect it to say there are updates, though. >> > > What you have experienced with your OOo 3.2 installation is really > unexpected. > > I have a clean OOo 3.2 installation on my Windows 7 machine. Its UpdateURL > is http://update34.services.openoffice.org/ProductUpdateService/check.Update > which currently can not be resolved to any existing HTTP resource. Thus, my > OOo 3.2 installation reports that the update check fails. > Thus, I have no glue, why your OOo 3.2 installation could report an > available update. > I do not assume that you have a backup of your OOo 3.2 installation. If you > have it nevertheless, please share the "version.ini" resp. "versionrc" file, > found in the program folder of this installation, with me. Olivier you're right, I don't have a backup of that installation, and actually I just erased that and moved to OOo 3.3 to test the AOO 3.4 auto-update. Maybe someone else can test it and report here? Roberto > Best regards, Oliver. -- This e- mail message is intended only for the named recipient(s) above. It may contain confidential and privileged information. If you are not the intended recipient you are hereby notified that any dissemination, distribution or copying of this e-mail and any attachment(s) is strictly prohibited. If you have received this e-mail in error, please immediately notify the sender by replying to this e-mail and delete the message and any attachment(s) from your system. Thank you.
