Re: Easy CD-DA Extractor Problem

2008-07-25 Thread Curtis Delzer
No, he won't charge, just update them.

At 09:33 PM 7/24/2008, you wrote:
Ok, thanks for the info. Does this mean  that the developer charges for keys
now when he decides to require them for a new version of Easy CD-Da
Extractor? Or am I missing something here?

Larry





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Re: Easy CD-DA Extractor Problem

2008-07-25 Thread Larry Naessens
I think it's around $40. The site claims that upgrades are free, but if your 
key doesn't work you apparently have to by a new key. It only costs 8 
dollars and  something, but one cannot define that as free. I wrote to the 
developer using an old address that I had for him, but the email bounced. I 
tried using their tech support form, but the form could not be submitted 
without either my key (which was rejected) or the email address used to 
purchase the product. My email address was also rejected, despite the fact 
that it has never changed. Maybe it's just time to move on.

Larry


- Original Message - 
From: albert griffith [EMAIL PROTECTED]
To: 'PC Audio Discussion List' pc-audio@pc-audio.org
Sent: Friday, July 25, 2008 12:50 AM
Subject: RE: Easy CD-DA Extractor Problem


 I'm curious, what does the program cost now?

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
 On Behalf Of Sunshine
 Sent: Friday, July 25, 2008 12:42 AM
 To: PC Audio Discussion List
 Subject: Re: Easy CD-DA Extractor Problem

 Did you have the basic version? when you purchased?
 The program?
 if so you need to pay an upgrade cost.
 they only have a professional version now.
 - Original Message -
 From: Curtis Delzer [EMAIL PROTECTED]
 To: PC Audio Discussion List pc-audio@pc-audio.org
 Sent: Thursday, July 24, 2008 9:07 PM
 Subject: Re: Easy CD-DA Extractor Problem


 You need a new key for v11.

 At 03:11 PM 7/15/2008, you wrote:
Hi Everyone. I just downloaded the latest version of easy CD-DA 
extractor.
After installing it, I attempted to register it using my key from version
10. I copied both the key and the email address directly from the email
sent
to me by the developer at the time of purchase. Upon entering and
re-entering the key, I was repeatedly told that it was invalid. When I
attempted to use the company support form to contact the developer and
explain my problem, my submission was blocked, again due to the claim 
that
my key is invalid. Finally, I logged in at the reg page using my email
address and attempted to retrieve my key in case they had changed it from
the designated code for version ten. At this point, i was told that I
needed
to purchase the info. I don't believe that I should have to purchase a 
key
when one that is supposed to work is already in my possession. Further, 
if
there is an email contact address on the page either for the developer or
for the company marketing the software, I'm unable to locate it.

I have red on this list that the developer is a decent sort, so 
presumably
I'm missing something.  With all that in mind, I'm wondering if anyone 
can
offer a suggestion for contacting them in order to resolve my problem.
Paying the $8 is no big deal, but I shouldn't have to pay for a key that 
I
have not in fact lost.

Thanks for any and all suggestions.


Larry


Jonathan Mosen List Founder

Audio List Help, Guidelines, Archives and more...
http://www.pc-audio.org

To unsubscribe from this list, send a blank email to:
[EMAIL PROTECTED]

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Re: Easy CD-DA Extractor Problem

2008-07-25 Thread Larry Naessens
Hi there. Nope, i've had the pro version since version 9.

Larry
- Original Message - 
From: Sunshine [EMAIL PROTECTED]
To: PC Audio Discussion List pc-audio@pc-audio.org
Sent: Friday, July 25, 2008 12:41 AM
Subject: Re: Easy CD-DA Extractor Problem


 Did you have the basic version? when you purchased?
 The program?
 if so you need to pay an upgrade cost.
 they only have a professional version now.
 - Original Message - 
 From: Curtis Delzer [EMAIL PROTECTED]
 To: PC Audio Discussion List pc-audio@pc-audio.org
 Sent: Thursday, July 24, 2008 9:07 PM
 Subject: Re: Easy CD-DA Extractor Problem


 You need a new key for v11.

 At 03:11 PM 7/15/2008, you wrote:
Hi Everyone. I just downloaded the latest version of easy CD-DA 
extractor.
After installing it, I attempted to register it using my key from version
10. I copied both the key and the email address directly from the email
sent
to me by the developer at the time of purchase. Upon entering and
re-entering the key, I was repeatedly told that it was invalid. When I
attempted to use the company support form to contact the developer and
explain my problem, my submission was blocked, again due to the claim 
that
my key is invalid. Finally, I logged in at the reg page using my email
address and attempted to retrieve my key in case they had changed it from
the designated code for version ten. At this point, i was told that I
needed
to purchase the info. I don't believe that I should have to purchase a 
key
when one that is supposed to work is already in my possession. Further, 
if
there is an email contact address on the page either for the developer or
for the company marketing the software, I'm unable to locate it.

I have red on this list that the developer is a decent sort, so 
presumably
I'm missing something.  With all that in mind, I'm wondering if anyone 
can
offer a suggestion for contacting them in order to resolve my problem.
Paying the $8 is no big deal, but I shouldn't have to pay for a key that 
I
have not in fact lost.

Thanks for any and all suggestions.


Larry


Jonathan Mosen List Founder

Audio List Help, Guidelines, Archives and more...
http://www.pc-audio.org

To unsubscribe from this list, send a blank email to:
[EMAIL PROTECTED]

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 Audio List Help, Guidelines, Archives and more...
 http://www.pc-audio.org
 To unsubscribe from this list, send a blank email to:
 [EMAIL PROTECTED]





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 http://www.pc-audio.org
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Re: Easy CD-DA Extractor Problem

2008-07-25 Thread Sunshine
strange cause i have never been charged for a new key for the program, is 
this something new that he has asked people to do?
- Original Message - 
From: Larry Naessens [EMAIL PROTECTED]
To: PC Audio Discussion List pc-audio@pc-audio.org
Sent: Friday, July 25, 2008 12:10 PM
Subject: Re: Easy CD-DA Extractor Problem


I think it's around $40. The site claims that upgrades are free, but if 
your
 key doesn't work you apparently have to by a new key. It only costs 8
 dollars and  something, but one cannot define that as free. I wrote to the
 developer using an old address that I had for him, but the email bounced. 
 I
 tried using their tech support form, but the form could not be submitted
 without either my key (which was rejected) or the email address used to
 purchase the product. My email address was also rejected, despite the fact
 that it has never changed. Maybe it's just time to move on.

 Larry


 - Original Message - 
 From: albert griffith [EMAIL PROTECTED]
 To: 'PC Audio Discussion List' pc-audio@pc-audio.org
 Sent: Friday, July 25, 2008 12:50 AM
 Subject: RE: Easy CD-DA Extractor Problem


 I'm curious, what does the program cost now?

 -Original Message-
 From: [EMAIL PROTECTED] 
 [mailto:[EMAIL PROTECTED]
 On Behalf Of Sunshine
 Sent: Friday, July 25, 2008 12:42 AM
 To: PC Audio Discussion List
 Subject: Re: Easy CD-DA Extractor Problem

 Did you have the basic version? when you purchased?
 The program?
 if so you need to pay an upgrade cost.
 they only have a professional version now.
 - Original Message -
 From: Curtis Delzer [EMAIL PROTECTED]
 To: PC Audio Discussion List pc-audio@pc-audio.org
 Sent: Thursday, July 24, 2008 9:07 PM
 Subject: Re: Easy CD-DA Extractor Problem


 You need a new key for v11.

 At 03:11 PM 7/15/2008, you wrote:
Hi Everyone. I just downloaded the latest version of easy CD-DA
extractor.
After installing it, I attempted to register it using my key from 
version
10. I copied both the key and the email address directly from the email
sent
to me by the developer at the time of purchase. Upon entering and
re-entering the key, I was repeatedly told that it was invalid. When I
attempted to use the company support form to contact the developer and
explain my problem, my submission was blocked, again due to the claim
that
my key is invalid. Finally, I logged in at the reg page using my email
address and attempted to retrieve my key in case they had changed it 
from
the designated code for version ten. At this point, i was told that I
needed
to purchase the info. I don't believe that I should have to purchase a
key
when one that is supposed to work is already in my possession. Further,
if
there is an email contact address on the page either for the developer 
or
for the company marketing the software, I'm unable to locate it.

I have red on this list that the developer is a decent sort, so
presumably
I'm missing something.  With all that in mind, I'm wondering if anyone
can
offer a suggestion for contacting them in order to resolve my problem.
Paying the $8 is no big deal, but I shouldn't have to pay for a key that
I
have not in fact lost.

Thanks for any and all suggestions.


Larry


Jonathan Mosen List Founder

Audio List Help, Guidelines, Archives and more...
http://www.pc-audio.org

To unsubscribe from this list, send a blank email to:
[EMAIL PROTECTED]

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 Audio List Help, Guidelines, Archives and more...
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 To unsubscribe from this list, send a blank email to:
 [EMAIL PROTECTED]





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Re: Easy CD-DA Extractor Problem

2008-07-25 Thread Larry Naessens
It's new since the last time I was there to get an update. It is set up like 
any other purchase. When I bought the program, I was told that upgrades 
would be free, and they still are unless you need a new key. If I had lost 
the key, I would expect to pay for my negligence. But if his provided key 
does not work, it should not be my problem or my expense.

Larry
Larry Naessens
Vinyl Trans4mations
A Division of Jalana Enterprises
Bradford, Ontario
Phone: 905 918 0658

Vinyl Trans4mations, a Burn Above the Rest
At Vinyl Trans4mations, we turn old records and tapes into brand new CDs 
that you can listen to for a lifetime. Visit us at www.vinylguycafe.com. We 
welcome all of your enquiries by phone or email. Before sending us your 
media, please contact us for important shipping instructions.

- Original Message - 
From: Sunshine [EMAIL PROTECTED]
To: PC Audio Discussion List pc-audio@pc-audio.org
Sent: Friday, July 25, 2008 4:41 PM
Subject: Re: Easy CD-DA Extractor Problem


 strange cause i have never been charged for a new key for the program, is
 this something new that he has asked people to do?
 - Original Message - 
 From: Larry Naessens [EMAIL PROTECTED]
 To: PC Audio Discussion List pc-audio@pc-audio.org
 Sent: Friday, July 25, 2008 12:10 PM
 Subject: Re: Easy CD-DA Extractor Problem


I think it's around $40. The site claims that upgrades are free, but if
your
 key doesn't work you apparently have to by a new key. It only costs 8
 dollars and  something, but one cannot define that as free. I wrote to 
 the
 developer using an old address that I had for him, but the email bounced.
 I
 tried using their tech support form, but the form could not be submitted
 without either my key (which was rejected) or the email address used to
 purchase the product. My email address was also rejected, despite the 
 fact
 that it has never changed. Maybe it's just time to move on.

 Larry


 - Original Message - 
 From: albert griffith [EMAIL PROTECTED]
 To: 'PC Audio Discussion List' pc-audio@pc-audio.org
 Sent: Friday, July 25, 2008 12:50 AM
 Subject: RE: Easy CD-DA Extractor Problem


 I'm curious, what does the program cost now?

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]
 On Behalf Of Sunshine
 Sent: Friday, July 25, 2008 12:42 AM
 To: PC Audio Discussion List
 Subject: Re: Easy CD-DA Extractor Problem

 Did you have the basic version? when you purchased?
 The program?
 if so you need to pay an upgrade cost.
 they only have a professional version now.
 - Original Message -
 From: Curtis Delzer [EMAIL PROTECTED]
 To: PC Audio Discussion List pc-audio@pc-audio.org
 Sent: Thursday, July 24, 2008 9:07 PM
 Subject: Re: Easy CD-DA Extractor Problem


 You need a new key for v11.

 At 03:11 PM 7/15/2008, you wrote:
Hi Everyone. I just downloaded the latest version of easy CD-DA
extractor.
After installing it, I attempted to register it using my key from
version
10. I copied both the key and the email address directly from the email
sent
to me by the developer at the time of purchase. Upon entering and
re-entering the key, I was repeatedly told that it was invalid. When I
attempted to use the company support form to contact the developer and
explain my problem, my submission was blocked, again due to the claim
that
my key is invalid. Finally, I logged in at the reg page using my 
email
address and attempted to retrieve my key in case they had changed it
from
the designated code for version ten. At this point, i was told that I
needed
to purchase the info. I don't believe that I should have to purchase a
key
when one that is supposed to work is already in my possession. Further,
if
there is an email contact address on the page either for the developer
or
for the company marketing the software, I'm unable to locate it.

I have red on this list that the developer is a decent sort, so
presumably
I'm missing something.  With all that in mind, I'm wondering if anyone
can
offer a suggestion for contacting them in order to resolve my problem.
Paying the $8 is no big deal, but I shouldn't have to pay for a key 
that
I
have not in fact lost.

Thanks for any and all suggestions.


Larry


Jonathan Mosen List Founder

Audio List Help, Guidelines, Archives and more...
http://www.pc-audio.org

To unsubscribe from this list, send a blank email to:
[EMAIL PROTECTED]

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 Audio List Help, Guidelines, Archives and more...
 http://www.pc-audio.org
 To unsubscribe from this list, send a blank email to:
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 Audio List Help, Guidelines

Re: Easy CD-DA Extractor Problem

2008-07-24 Thread Curtis Delzer
You need a new key for v11.

At 03:11 PM 7/15/2008, you wrote:
Hi Everyone. I just downloaded the latest version of easy CD-DA extractor.
After installing it, I attempted to register it using my key from version
10. I copied both the key and the email address directly from the email sent
to me by the developer at the time of purchase. Upon entering and
re-entering the key, I was repeatedly told that it was invalid. When I
attempted to use the company support form to contact the developer and
explain my problem, my submission was blocked, again due to the claim that
my key is invalid. Finally, I logged in at the reg page using my email
address and attempted to retrieve my key in case they had changed it from
the designated code for version ten. At this point, i was told that I needed
to purchase the info. I don't believe that I should have to purchase a key
when one that is supposed to work is already in my possession. Further, if
there is an email contact address on the page either for the developer or
for the company marketing the software, I'm unable to locate it.

I have red on this list that the developer is a decent sort, so presumably
I'm missing something.  With all that in mind, I'm wondering if anyone can
offer a suggestion for contacting them in order to resolve my problem.
Paying the $8 is no big deal, but I shouldn't have to pay for a key that I
have not in fact lost.

Thanks for any and all suggestions.


Larry


Jonathan Mosen List Founder

Audio List Help, Guidelines, Archives and more...
http://www.pc-audio.org

To unsubscribe from this list, send a blank email to:
[EMAIL PROTECTED]

Jonathan Mosen List Founder
Audio List Help, Guidelines, Archives and more... 
http://www.pc-audio.org
To unsubscribe from this list, send a blank email to: 
[EMAIL PROTECTED]


Re: Easy CD-DA Extractor Problem

2008-07-24 Thread Larry Naessens
Ok, thanks for the info. Does this mean  that the developer charges for keys 
now when he decides to require them for a new version of Easy CD-Da 
Extractor? Or am I missing something here?

Larry





Jonathan Mosen List Founder
Audio List Help, Guidelines, Archives and more... 
http://www.pc-audio.org
To unsubscribe from this list, send a blank email to: 
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RE: Easy CD-DA Extractor Problem

2008-07-24 Thread albert griffith
I'm curious, what does the program cost now? 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Sunshine
Sent: Friday, July 25, 2008 12:42 AM
To: PC Audio Discussion List
Subject: Re: Easy CD-DA Extractor Problem

Did you have the basic version? when you purchased?
The program?
if so you need to pay an upgrade cost.
they only have a professional version now.
- Original Message -
From: Curtis Delzer [EMAIL PROTECTED]
To: PC Audio Discussion List pc-audio@pc-audio.org
Sent: Thursday, July 24, 2008 9:07 PM
Subject: Re: Easy CD-DA Extractor Problem


 You need a new key for v11.

 At 03:11 PM 7/15/2008, you wrote:
Hi Everyone. I just downloaded the latest version of easy CD-DA extractor.
After installing it, I attempted to register it using my key from version
10. I copied both the key and the email address directly from the email 
sent
to me by the developer at the time of purchase. Upon entering and
re-entering the key, I was repeatedly told that it was invalid. When I
attempted to use the company support form to contact the developer and
explain my problem, my submission was blocked, again due to the claim that
my key is invalid. Finally, I logged in at the reg page using my email
address and attempted to retrieve my key in case they had changed it from
the designated code for version ten. At this point, i was told that I 
needed
to purchase the info. I don't believe that I should have to purchase a key
when one that is supposed to work is already in my possession. Further, if
there is an email contact address on the page either for the developer or
for the company marketing the software, I'm unable to locate it.

I have red on this list that the developer is a decent sort, so presumably
I'm missing something.  With all that in mind, I'm wondering if anyone can
offer a suggestion for contacting them in order to resolve my problem.
Paying the $8 is no big deal, but I shouldn't have to pay for a key that I
have not in fact lost.

Thanks for any and all suggestions.


Larry


Jonathan Mosen List Founder

Audio List Help, Guidelines, Archives and more...
http://www.pc-audio.org

To unsubscribe from this list, send a blank email to:
[EMAIL PROTECTED]

 Jonathan Mosen List Founder
 Audio List Help, Guidelines, Archives and more...
 http://www.pc-audio.org
 To unsubscribe from this list, send a blank email to:
 [EMAIL PROTECTED]

 



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Re: Easy CD-DA Extractor Problem

2008-07-24 Thread Sunshine
Did you have the basic version? when you purchased?
The program?
if so you need to pay an upgrade cost.
they only have a professional version now.
- Original Message - 
From: Curtis Delzer [EMAIL PROTECTED]
To: PC Audio Discussion List pc-audio@pc-audio.org
Sent: Thursday, July 24, 2008 9:07 PM
Subject: Re: Easy CD-DA Extractor Problem


 You need a new key for v11.

 At 03:11 PM 7/15/2008, you wrote:
Hi Everyone. I just downloaded the latest version of easy CD-DA extractor.
After installing it, I attempted to register it using my key from version
10. I copied both the key and the email address directly from the email 
sent
to me by the developer at the time of purchase. Upon entering and
re-entering the key, I was repeatedly told that it was invalid. When I
attempted to use the company support form to contact the developer and
explain my problem, my submission was blocked, again due to the claim that
my key is invalid. Finally, I logged in at the reg page using my email
address and attempted to retrieve my key in case they had changed it from
the designated code for version ten. At this point, i was told that I 
needed
to purchase the info. I don't believe that I should have to purchase a key
when one that is supposed to work is already in my possession. Further, if
there is an email contact address on the page either for the developer or
for the company marketing the software, I'm unable to locate it.

I have red on this list that the developer is a decent sort, so presumably
I'm missing something.  With all that in mind, I'm wondering if anyone can
offer a suggestion for contacting them in order to resolve my problem.
Paying the $8 is no big deal, but I shouldn't have to pay for a key that I
have not in fact lost.

Thanks for any and all suggestions.


Larry


Jonathan Mosen List Founder

Audio List Help, Guidelines, Archives and more...
http://www.pc-audio.org

To unsubscribe from this list, send a blank email to:
[EMAIL PROTECTED]

 Jonathan Mosen List Founder
 Audio List Help, Guidelines, Archives and more...
 http://www.pc-audio.org
 To unsubscribe from this list, send a blank email to:
 [EMAIL PROTECTED]

 



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Audio List Help, Guidelines, Archives and more... 
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Re: Easy CD-DA Extractor Problem

2008-07-24 Thread Sunshine
no, you just need to request a new one.
- Original Message - 
From: Larry Naessens [EMAIL PROTECTED]
To: PC Audio Discussion List pc-audio@pc-audio.org
Sent: Thursday, July 24, 2008 9:33 PM
Subject: Re: Easy CD-DA Extractor Problem


 Ok, thanks for the info. Does this mean  that the developer charges for 
 keys
 now when he decides to require them for a new version of Easy CD-Da
 Extractor? Or am I missing something here?

 Larry





 Jonathan Mosen List Founder
 Audio List Help, Guidelines, Archives and more...
 http://www.pc-audio.org
 To unsubscribe from this list, send a blank email to:
 [EMAIL PROTECTED]

 



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Re: Easy CD-DA extractor problem

2006-06-29 Thread Dana S. Leslie
Have you tried launching the program from the executable on your hard drive, 
bypassing all shortcuts? If that doesn't work, try *completely* uninstalling 
the program, deleting it from your hard drive, and re-installing it, rather 
than re-installing over an existing installation.

I often find this works with Recalcitrant software, although I've never 
experienced the problem you're having, with Easy CD-DA Extractor.

Blessed Be,

Dana
that's Dayna, D A N A, NOT Donna, D O N N A

D. S. Leslie, née C. R. Guttman
Email: [EMAIL PROTECTED]
Skype: dsleslie
Web: ÞE OL' PHILOSOPHIE SHOPPE
Your Source for Discounted Ideas
http://members.cox.net/dsleslie2/
- Original Message - 
From: [EMAIL PROTECTED]
To: PC audio discussion list.  Pc-audio@pc-audio.org
Sent: Thursday, June 29, 2006 12:15 PM
Subject: Easy CD-DA extractor problem


 Hello List,
 I have twice now downloaded and installed the latest version of this
 programme.
 The installation was successful, there is an icon on my desktop and 
 entries
 in the programmes menu.  And yet it will not launch.

 Poikosoft have sent me a key, but as the prog doesn't open, I can't use 
 it.
 Has anybody any ideas?  Or can anyone give me their email address, I can't
 find one on their website.  I'm in England, so would prefer email to the
 phone.

 Thanks,

 Ted


 Protected by www.Spamjab.com {qg2OV0tS9SQjrbj3xG}


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Re: Easy CD-DA extractor problem

2006-06-29 Thread tedmart
I'm afraid that didn't work either.  I didn't say so before, but I 
uninstalled it before getting a fresh download and re-installing.

Thanks for the suggestion,

Ted


Protected by www.Spamjab.com {qg2OV0tS9SQjrbj3xG}


- Original Message - 
From: Dana S. Leslie  Sent: Thursday, June 29, 2006 7:39 PM

Have you tried launching the program from the executable on your hard drive,
bypassing all shortcuts? If that doesn't work, try *completely* uninstalling
the program, deleting it from your hard drive, and re-installing it, rather
than re-installing over an existing installation.

I often find this works with Recalcitrant software, although I've never
experienced the problem you're having, with Easy CD-DA Extractor.

Blessed Be,

Dana
that's Dayna, D A N A, NOT Donna, D O N N A

D. S. Leslie, née C. R. Guttman
Email: [EMAIL PROTECTED]
Skype: dsleslie
Web: ÞE OL' PHILOSOPHIE SHOPPE
Your Source for Discounted Ideas
http://members.cox.net/dsleslie2/
- Original Message - 
From: [EMAIL PROTECTED]
To: PC audio discussion list.  Pc-audio@pc-audio.org
Sent: Thursday, June 29, 2006 12:15 PM
Subject: Easy CD-DA extractor problem


 Hello List,
 I have twice now downloaded and installed the latest version of this
 programme.
 The installation was successful, there is an icon on my desktop and
 entries
 in the programmes menu.  And yet it will not launch.

 Poikosoft have sent me a key, but as the prog doesn't open, I can't use
 it.
 Has anybody any ideas?  Or can anyone give me their email address, I can't
 find one on their website.  I'm in England, so would prefer email to the
 phone.

 Thanks,

 Ted


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