Re: a happy ending to an iMac problem
MRK 2010/12/13 Bob W p...@web-options.com: Wow! That's great! A few weeks ago my 4 1/2 year old Imac G5 started going to sleep right in the middle of a task (like typing). I do that I did some research and learned that they will do that when they overheat, I'd better take my cardigan off and they overheat when the cooling vents get clogged with dust. (There is a long slot across the top and a circular vent behind the leg.) I've got one of those behind my legs I took some canned air to them and blew out an enormous amount of crud. I tried that but it just made my eyes water and messed up the bathroom The computer has been fine since. Computer?! -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: a happy ending to an iMac problem
At 4:39 PM -0500 12/13/10, paul stenquist wrote: I bought my 24-inch iMac about two years ago. The hard drive failed after a few months. Apple replaced it with a larger drive, so I was okay with that. About a month ago, I had a serious failure. Took the computer to the apple store and they replaced the logic board and graphics card. I have apple care, so it was still under warranty. Yesterday, slightly less than a month later, it had another catastrophic failure. Seemed like it might be the logic board again. I took it to the apple store this afternoon. I asked the tech guy if the iMacs might have a problem with overheating or something. He said, no, and they rarely have problems with the IMac 24s. I told him I was pretty unhappy about having to bring it in for the third time. He said he understood -- and he gave me a brand new iMac 27, a much better computer with an excellent monitor. I'm pleased as could be. Waiting for it to restore all my files from a Time Machine volume right now. Hope to be processing my pics with it by tomorrow. Woo hoo! Wow! That's great! A few weeks ago my 4 1/2 year old Imac G5 started going to sleep right in the middle of a task (like typing). I did some research and learned that they will do that when they overheat, and they overheat when the cooling vents get clogged with dust. (There is a long slot across the top and a circular vent behind the leg.) I took some canned air to them and blew out an enormous amount of crud. The computer has been fine since. -- Steve Sharpe d...@eastlink.ca http://earth.delith.com/photo_gallery.html -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: a happy ending to an iMac problem
On Mon, Dec 13, 2010 at 4:39 PM, paul stenquist pnstenqu...@comcast.net wrote: . He said he understood -- and he gave me a brand new iMac 27, a much better computer with an excellent monitor. I'm pleased as could be. Woo hoo! And that is why I'll be getting the 3 year extension on mine.:-0 Dave -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- Documenting Life in Rural Ontario. www.caughtinmotion.com http://brooksinthecountry.blogspot.com/ York Region, Ontario, Canada -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
RE: a happy ending to an iMac problem
Wow! That's great! A few weeks ago my 4 1/2 year old Imac G5 started going to sleep right in the middle of a task (like typing). I do that I did some research and learned that they will do that when they overheat, I'd better take my cardigan off and they overheat when the cooling vents get clogged with dust. (There is a long slot across the top and a circular vent behind the leg.) I've got one of those behind my legs I took some canned air to them and blew out an enormous amount of crud. I tried that but it just made my eyes water and messed up the bathroom The computer has been fine since. Computer?! -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: a happy ending to an iMac problem
good stuff! nice to hear proper customer service like this. On Mon, Dec 13, 2010 at 1:39 PM, paul stenquist pnstenqu...@comcast.net wrote: I bought my 24-inch iMac about two years ago. The hard drive failed after a few months. Apple replaced it with a larger drive, so I was okay with that. About a month ago, I had a serious failure. Took the computer to the apple store and they replaced the logic board and graphics card. I have apple care, so it was still under warranty. Yesterday, slightly less than a month later, it had another catastrophic failure. Seemed like it might be the logic board again. I took it to the apple store this afternoon. I asked the tech guy if the iMacs might have a problem with overheating or something. He said, no, and they rarely have problems with the IMac 24s. I told him I was pretty unhappy about having to bring it in for the third time. He said he understood -- and he gave me a brand new iMac 27, a much better computer with an excellent monitor. I'm pleased as could be. Waiting for it to restore all my files from a Time Machine volume right now. Hope to be processing my pics with it by tomorrow. Woo hoo! -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions. -- Godfrey godfreydigiorgi.posterous.com -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: a happy ending to an iMac problem
Other than the disruption time involved, sounds like what you might expect from a good supplier that wants your repeat business. Glad to hear. Kenneth Waller http://www.pentaxphotogallery.com/kennethwaller - Original Message - From: paul stenquist pnstenqu...@comcast.net Subject: a happy ending to an iMac problem I bought my 24-inch iMac about two years ago. The hard drive failed after a few months. Apple replaced it with a larger drive, so I was okay with that. About a month ago, I had a serious failure. Took the computer to the apple store and they replaced the logic board and graphics card. I have apple care, so it was still under warranty. Yesterday, slightly less than a month later, it had another catastrophic failure. Seemed like it might be the logic board again. I took it to the apple store this afternoon. I asked the tech guy if the iMacs might have a problem with overheating or something. He said, no, and they rarely have problems with the IMac 24s. I told him I was pretty unhappy about having to bring it in for the third time. He said he understood -- and he gave me a brand new iMac 27, a much better computer with an excellent monitor. I'm pleased as could be. Waiting for it to restore all my files from a Time Machine volume right now. Hope to be processing my pics with it by tomorrow. Woo hoo! -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
Re: a happy ending to an iMac problem
On 12/13/2010 11:39 PM, paul stenquist wrote: Woo hoo! Happy ending indeed. I would have been very frustrated during the process if I were you. Hoping here that new one will prove at least 10 times more reliable than the old one. Boris -- PDML Pentax-Discuss Mail List PDML@pdml.net http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
