Re: PowerMail wants to make changes. Type your password to allow this.
This may be getting closer to a solution. I can only do this with the PMKey in the Package Contents, I can find no other PMKey elsewhere on the computer (except there was one on the desktop which I also deleted). When I try deleting this one key and dropping it back onto the PM app icon, nothing changes, it still wants the admin password each time PM opens. I don’t know if it’s relevant, but she’s using about a 5 year old iMac with PM version 6.2.1 build 4668 and OS X 10.10.4 Thanks for your patience. Cheers, John On Aug 6, 2015, at 12:54 AM, PowerMail Engineering jer...@ctmdev.com wrote: John Maylone wrote: The password has been typed in any number of times, Disk Utility and Disk Warrior were just run, as well as a Drive Genius defrag. All with no change in the situation. Quit PowerMail, then right-click on the PowerMail.app icon in the Finder, and choose Show Package Contents; navigate to Contents/PowerMail Additions, and remove any PMKey file(s) you find there. Move the PMKey file (which should probably be named PMKey 6 mrkoala) from the {home}/Library/Preferences folder to another location, then drag and drop it to the PowerMail.app icon. This should launch PowerMail, and reinstall the PMKey in both locations, asking for the administrator password if you don't have permissions to modify the application. Does this work? Jérôme - CTM Engineering - I feel I have to express my gratitude to you for an excellent product. The amount of information I (re-)discover mostly by serendipity using FoxTrot Professional is worth just as much as the ability to pull any document I have a vague and incomplete memory about it. FoxTrot Professional Search user comment Download a demo version from www.foxtrot.ch -
Re: PowerMail wants to make changes. Type your password to allow this.
John Maylone wrote: The password has been typed in any number of times, Disk Utility and Disk Warrior were just run, as well as a Drive Genius defrag. All with no change in the situation. Quit PowerMail, then right-click on the PowerMail.app icon in the Finder, and choose Show Package Contents; navigate to Contents/PowerMail Additions, and remove any PMKey file(s) you find there. Move the PMKey file (which should probably be named PMKey 6 mrkoala) from the {home}/Library/Preferences folder to another location, then drag and drop it to the PowerMail.app icon. This should launch PowerMail, and reinstall the PMKey in both locations, asking for the administrator password if you don't have permissions to modify the application. Does this work? Jérôme - CTM Engineering - I feel I have to express my gratitude to you for an excellent product. The amount of information I (re-)discover mostly by serendipity using FoxTrot Professional is worth just as much as the ability to pull any document I have a vague and incomplete memory about it. FoxTrot Professional Search user comment Download a demo version from www.foxtrot.ch -
Re: PowerMail wants to make changes. Type your password to allow this.
John Maylone wrote: This is clearly not the issue. It asks for her admin password every time she opens PowerMail. The computer is hers alone, no user account switching is involved. Does she accept to type the password, or not? If not, she will be prompted every time. If yes, then she should not be prompted again. She might also try to repair disk permissions using Disk Utility. Jérôme - CTM Engineering - I've used PowerMail for over 10 years; it is a simple, elegant program that has made every necessary upgrade over the years in a nearly transparent, flawless form. It runs cleanly, never hogs resources, and does exactly what I tell it to. Beth Livingston, PowerMail user Download a demo version from www.ctmdev.com -
Re: PowerMail wants to make changes. Type your password to allow this.
The password has been typed in any number of times, Disk Utility and Disk Warrior were just run, as well as a Drive Genius defrag. All with no change in the situation. Thanks, John On Aug 5, 2015, at 12:05 AM, PowerMail Engineering jer...@ctmdev.com wrote: John Maylone wrote: This is clearly not the issue. It asks for her admin password every time she opens PowerMail. The computer is hers alone, no user account switching is involved. Does she accept to type the password, or not? If not, she will be prompted every time. If yes, then she should not be prompted again. She might also try to repair disk permissions using Disk Utility. Jérôme - CTM Engineering - I've used PowerMail for over 10 years; it is a simple, elegant program that has made every necessary upgrade over the years in a nearly transparent, flawless form. It runs cleanly, never hogs resources, and does exactly what I tell it to. Beth Livingston, PowerMail user Download a demo version from www.ctmdev.com -
Re: PowerMail wants to make changes. Type your password to allow this.
John Maylone wrote: My wife is a PowerMail user. Every time she opens her PowerMail, she gets this message: PowerMail wants to make changes. Type your password to allow this.” Does anyone know what it is and how to make it stop? I think this happens when backuping the registration file (PMKey). It is stored both in the preferences folder, and inside the PowerMail.app package, and if you are using multiple OS X user accounts, you may have to provide an administrator password for this. However, this should only happen once (if you enter the admin password). Jérôme - CTM Engineering - I recently have purchased a license of FoxTrot Professional and it's really one of the best software investments I've made. [...] With FoxTrot I can find the context in the document I'm looking for, and not just the file to search in it. And the time scroll also lets me narrow the results, in real time. FoxTrot Professional Search user comment on macupdate.com Download a demo version from www.foxtrot.ch -
Re: PowerMail wants to make changes. Type your password to allow this.
This is clearly not the issue. It asks for her admin password every time she opens PowerMail. The computer is hers alone, no user account switching is involved. Thanks for the response. John On Aug 4, 2015, at 2:27 AM, PowerMail Engineering jer...@ctmdev.com wrote: John Maylone wrote: My wife is a PowerMail user. Every time she opens her PowerMail, she gets this message: PowerMail wants to make changes. Type your password to allow this.” Does anyone know what it is and how to make it stop? I think this happens when backuping the registration file (PMKey). It is stored both in the preferences folder, and inside the PowerMail.app package, and if you are using multiple OS X user accounts, you may have to provide an administrator password for this. However, this should only happen once (if you enter the admin password). Jérôme - CTM Engineering - I recently have purchased a license of FoxTrot Professional and it's really one of the best software investments I've made. [...] With FoxTrot I can find the context in the document I'm looking for, and not just the file to search in it. And the time scroll also lets me narrow the results, in real time. FoxTrot Professional Search user comment on macupdate.com Download a demo version from www.foxtrot.ch -
Re: PowerMail wants to make changes. Type your password to allow this.
Thanks for the suggestion, Winston, but no luck with this solution, either. Your time is very much appreciated. Cheers, John On Aug 3, 2015, at 8:08 PM, Winston Weinmann weinm...@mindspring.com wrote: This is a guess, but I wonder if PowerMail is trying to store login information for your wife's email account(s) in the Apple Keychain's login keychain, and there is some corruption in the relevant Keychain entry. First quit PowerMail. Then open the Keychain application (probably in the Utilities folder in the Applications folder, on my old Mac it's called Keychain Access), then delete any login entries that relate to your wife's email account (pop.gmail.com and smtp.gmail.com, for example, if she has a gmail account). The login keychain should be at the top of the list of keychains in Keychain. Then restart PowerMail. You may have to re-enter login info via the SetupMail Accounts... menu. If you want to be really thorough, delete her email account via SetupMail Accounts... in PowerMail before removing the Keychain login entries, then re-set up the account(s) in PowerMail after you've deleted the Keychain entries. Note that deleting an email account in PowerMail via SetupMail Accounts... will not delete any mail already saved. It will only delete the login info for that email account. Good luck. - Winston Weinmann John Maylone wrote: My wife is a PowerMail user. Every time she opens her PowerMail, she gets this message: PowerMail wants to make changes. Type your password to allow this. Does anyone know what it is and how to make it stop? Thanks for any advice, John Maylone
Re: PowerMail wants to make changes. Type your password to allow this.
This is a guess, but I wonder if PowerMail is trying to store login information for your wife's email account(s) in the Apple Keychain's login keychain, and there is some corruption in the relevant Keychain entry. First quit PowerMail. Then open the Keychain application (probably in the Utilities folder in the Applications folder, on my old Mac it's called Keychain Access), then delete any login entries that relate to your wife's email account (pop.gmail.com and smtp.gmail.com, for example, if she has a gmail account). The login keychain should be at the top of the list of keychains in Keychain. Then restart PowerMail. You may have to re-enter login info via the SetupMail Accounts... menu. If you want to be really thorough, delete her email account via SetupMail Accounts... in PowerMail before removing the Keychain login entries, then re-set up the account(s) in PowerMail after you've deleted the Keychain entries. Note that deleting an email account in PowerMail via SetupMail Accounts... will not delete any mail already saved. It will only delete the login info for that email account. Good luck. - Winston Weinmann John Maylone wrote: My wife is a PowerMail user. Every time she opens her PowerMail, she gets this message: PowerMail wants to make changes. Type your password to allow this. Does anyone know what it is and how to make it stop? Thanks for any advice, John Maylone
PowerMail wants to make changes. Type your password to allow this.
My wife is a PowerMail user. Every time she opens her PowerMail, she gets this message: PowerMail wants to make changes. Type your password to allow this.” Does anyone know what it is and how to make it stop? Thanks for any advice, John Maylone