Re: PowerMail wants to make changes. Type your password to allow this.

2015-08-06 Thread John Maylone
This may be getting closer to a solution.  I can only do this with the PMKey in 
the Package Contents, I can find no other PMKey elsewhere on the computer 
(except there was one on the desktop which I also deleted).  When I try 
deleting this one key and dropping it back onto the PM app icon, nothing 
changes, it still wants the admin password each time PM opens.

I don’t know if it’s relevant, but she’s using about a 5 year old iMac with PM 
version 6.2.1 build 4668 and OS X 10.10.4

Thanks for your patience.

Cheers,

John



 On Aug 6, 2015, at 12:54 AM, PowerMail Engineering jer...@ctmdev.com wrote:
 
 John Maylone wrote:
 
 The password has been typed in any number of times, Disk Utility and
 Disk Warrior were just run, as well as a Drive Genius defrag.  All with
 no change in the situation.
 
 Quit PowerMail, then right-click on the PowerMail.app icon in the Finder, and 
 choose Show Package Contents; navigate to Contents/PowerMail Additions, and 
 remove any PMKey file(s) you find there. Move the PMKey file (which should 
 probably be named PMKey 6 mrkoala) from the {home}/Library/Preferences 
 folder to another location, then drag and drop it to the PowerMail.app icon. 
 This should launch PowerMail, and reinstall the PMKey in both locations, 
 asking for the administrator password if you don't have permissions to modify 
 the application. Does this work?
 
 
 Jérôme - CTM Engineering
 
 
 -
   I feel I have to express my gratitude to you for an excellent
product. The amount of information I (re-)discover mostly by
serendipity using FoxTrot Professional is worth just as much as
the ability to pull any document I have a vague and incomplete
memory about it.
  FoxTrot Professional Search user comment
 
 Download a demo version from www.foxtrot.ch
 -
 
 
 
 
 




Re: PowerMail wants to make changes. Type your password to allow this.

2015-08-06 Thread PowerMail Engineering
John Maylone wrote:

The password has been typed in any number of times, Disk Utility and
Disk Warrior were just run, as well as a Drive Genius defrag.  All with
no change in the situation.

Quit PowerMail, then right-click on the PowerMail.app icon in the Finder, and 
choose Show Package Contents; navigate to Contents/PowerMail Additions, and 
remove any PMKey file(s) you find there. Move the PMKey file (which should 
probably be named PMKey 6 mrkoala) from the {home}/Library/Preferences folder 
to another location, then drag and drop it to the PowerMail.app icon. This 
should launch PowerMail, and reinstall the PMKey in both locations, asking for 
the administrator password if you don't have permissions to modify the 
application. Does this work?


Jérôme - CTM Engineering


-
   I feel I have to express my gratitude to you for an excellent
product. The amount of information I (re-)discover mostly by
serendipity using FoxTrot Professional is worth just as much as
the ability to pull any document I have a vague and incomplete
memory about it.
  FoxTrot Professional Search user comment

 Download a demo version from www.foxtrot.ch
-






Re: PowerMail wants to make changes. Type your password to allow this.

2015-08-05 Thread PowerMail Engineering
John Maylone wrote:

This is clearly not the issue.  It asks for her admin password every
time she opens PowerMail.  The computer is hers alone, no user account
switching is involved.

Does she accept to type the password, or not? If not, she will be prompted 
every time. If yes, then she should not be prompted again.

She might also try to repair disk permissions using Disk Utility.


Jérôme - CTM Engineering


-
   I've used PowerMail for over 10 years; it is a simple, elegant program
that has made every necessary upgrade over the years in a nearly
transparent, flawless form.  It runs cleanly, never hogs resources, and
does exactly what I tell it to.
  Beth Livingston, PowerMail user


 Download a demo version from www.ctmdev.com
-






Re: PowerMail wants to make changes. Type your password to allow this.

2015-08-05 Thread John Maylone
The password has been typed in any number of times, Disk Utility and Disk 
Warrior were just run, as well as a Drive Genius defrag.  All with no change in 
the situation.

Thanks,  

John




 On Aug 5, 2015, at 12:05 AM, PowerMail Engineering jer...@ctmdev.com wrote:
 
 John Maylone wrote:
 
 This is clearly not the issue.  It asks for her admin password every
 time she opens PowerMail.  The computer is hers alone, no user account
 switching is involved.
 
 Does she accept to type the password, or not? If not, she will be prompted 
 every time. If yes, then she should not be prompted again.
 
 She might also try to repair disk permissions using Disk Utility.
 
 
 Jérôme - CTM Engineering
 
 
 -
   I've used PowerMail for over 10 years; it is a simple, elegant program
that has made every necessary upgrade over the years in a nearly
transparent, flawless form.  It runs cleanly, never hogs resources, and
does exactly what I tell it to.
  Beth Livingston, PowerMail user
 
 
 Download a demo version from www.ctmdev.com
 -
 
 
 
 
 




Re: PowerMail wants to make changes. Type your password to allow this.

2015-08-04 Thread PowerMail Engineering
John Maylone wrote:

My wife is a PowerMail user.  Every time she opens her PowerMail, she
gets this message:  PowerMail wants to make changes.  Type your
password to allow this.”

Does anyone know what it is and how to make it stop?

I think this happens when backuping the registration file (PMKey). It is stored 
both in the preferences folder, and inside the PowerMail.app package, and if 
you are using multiple OS X user accounts, you may have to provide an 
administrator password for this. However, this should only happen once (if you 
enter the admin password).


Jérôme - CTM Engineering


-
   I recently have purchased a license of FoxTrot Professional and
it's really one of the best software investments I've made.
[...] With FoxTrot I can find the context in the document I'm
looking for, and not just the file to search in it. And the time
scroll also lets me narrow the results, in real time.
  FoxTrot Professional Search user comment on macupdate.com

 Download a demo version from www.foxtrot.ch
-



Re: PowerMail wants to make changes. Type your password to allow this.

2015-08-04 Thread John Maylone
This is clearly not the issue.  It asks for her admin password every time she 
opens PowerMail.  The computer is hers alone, no user account switching is 
involved.  

Thanks for the response.

John


 On Aug 4, 2015, at 2:27 AM, PowerMail Engineering jer...@ctmdev.com wrote:
 
 John Maylone wrote:
 
 My wife is a PowerMail user.  Every time she opens her PowerMail, she
 gets this message:  PowerMail wants to make changes.  Type your
 password to allow this.”
 
 Does anyone know what it is and how to make it stop?
 
 I think this happens when backuping the registration file (PMKey). It is 
 stored both in the preferences folder, and inside the PowerMail.app package, 
 and if you are using multiple OS X user accounts, you may have to provide an 
 administrator password for this. However, this should only happen once (if 
 you enter the admin password).
 
 
 Jérôme - CTM Engineering
 
 
 -
   I recently have purchased a license of FoxTrot Professional and
it's really one of the best software investments I've made.
[...] With FoxTrot I can find the context in the document I'm
looking for, and not just the file to search in it. And the time
scroll also lets me narrow the results, in real time.
  FoxTrot Professional Search user comment on macupdate.com
 
 Download a demo version from www.foxtrot.ch
 -
 




Re: PowerMail wants to make changes. Type your password to allow this.

2015-08-04 Thread John Maylone

Thanks for the suggestion, Winston, but no luck with this solution, either.  
Your time is very much appreciated.

Cheers,

John


 On Aug 3, 2015, at 8:08 PM, Winston Weinmann weinm...@mindspring.com wrote:
 
 This is a guess, but I wonder if PowerMail is trying to store login 
 information for your wife's email account(s) in the Apple Keychain's login 
 keychain, and there is some corruption in the relevant Keychain entry.
 
 First quit PowerMail.
 
 Then open the Keychain application (probably in the Utilities folder in the 
 Applications folder, on my old Mac it's called Keychain Access), then 
 delete any login entries that relate to your wife's email account 
 (pop.gmail.com and smtp.gmail.com, for example, if she has a gmail account). 
 The login keychain should be at the top of the list of keychains in 
 Keychain.
 
 Then restart PowerMail. You may have to re-enter login info via the 
 SetupMail Accounts... menu.
 
 If you want to be really thorough, delete her email account via SetupMail 
 Accounts... in PowerMail before removing the Keychain login entries, then 
 re-set up the account(s) in PowerMail after you've deleted the Keychain 
 entries.
 
 
 Note that deleting an email account in PowerMail via SetupMail Accounts... 
 will not delete any mail already saved. It will only delete the login info 
 for that email account.
 
 
 Good luck.
 
 - Winston Weinmann
 
 
 
 
 
 John Maylone wrote:
 
 
 My wife is a PowerMail user.  Every time she opens her PowerMail, she
 gets this message:  PowerMail wants to make changes.  Type your
 password to allow this.
 
 Does anyone know what it is and how to make it stop?
 
 Thanks for any advice,
 
 John Maylone
 
 
 
 




Re: PowerMail wants to make changes. Type your password to allow this.

2015-08-03 Thread Winston Weinmann
This is a guess, but I wonder if PowerMail is trying to store login information 
for your wife's email account(s) in the Apple Keychain's login keychain, and 
there is some corruption in the relevant Keychain entry.

First quit PowerMail.

Then open the Keychain application (probably in the Utilities folder in the 
Applications folder, on my old Mac it's called Keychain Access), then delete 
any login entries that relate to your wife's email account (pop.gmail.com and 
smtp.gmail.com, for example, if she has a gmail account). The login keychain 
should be at the top of the list of keychains in Keychain.

Then restart PowerMail. You may have to re-enter login info via the SetupMail 
Accounts... menu.

If you want to be really thorough, delete her email account via SetupMail 
Accounts... in PowerMail before removing the Keychain login entries, then 
re-set up the account(s) in PowerMail after you've deleted the Keychain entries.


Note that deleting an email account in PowerMail via SetupMail Accounts... 
will not delete any mail already saved. It will only delete the login info for 
that email account.


Good luck.

- Winston Weinmann





John Maylone wrote:


My wife is a PowerMail user.  Every time she opens her PowerMail, she
gets this message:  PowerMail wants to make changes.  Type your
password to allow this.

Does anyone know what it is and how to make it stop?

Thanks for any advice,

John Maylone





PowerMail wants to make changes. Type your password to allow this.

2015-08-03 Thread John Maylone

My wife is a PowerMail user.  Every time she opens her PowerMail, she gets this 
message:  PowerMail wants to make changes.  Type your password to allow this.”

Does anyone know what it is and how to make it stop?

Thanks for any advice,

John Maylone