Re: [R] R-help mailing list activity / R-not-help?

2016-01-26 Thread Duncan Murdoch

On 26/01/2016 6:30 AM, S Ellison wrote:

Yet, the trend I've seen is one of increasing **R-not-help**, in that there are
many posts, often by new R users who get replies that not infrequently range
from just mildly off-putting to actively hostile:


Slightly surprised that in a debate postulated on increasing 'meanness', no-one 
has yet pointed to Trey Causey's analysis of R-help's alleged meanness at

http://badhessian.org/2013/04/has-r-help-gotten-meaner-over-time-and-what-does-mancur-olson-have-to-say-about-it/

Up to 2013, it was apparently getting _less_ 'mean', not more.


I don't remember reading that article when it first appeared.  It's 
interesting, and mostly well done.  I'd only argue about one conclusion:


He attributes the increase of his category 2 (not a response) to 
dominance near the end of the period as due to a lot of questions going 
unanswered, but gives no apparent evidence for that.  I think anyone who 
has participated in this group for a long time would recognize that very 
few questions go unanswered; only the ones that are so badly posed that 
nobody can figure out what to say.


What is far more common is that discussion on threads goes off on a 
tangent that has nothing to do with questions or answers.  There are 
also threads like this one that contain no questions or answers, and are 
just full of hot air.


Thanks for posting the link.

Duncan Murdoch

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Re: [R] R-help mailing list activity / R-not-help?

2016-01-26 Thread S Ellison
> Yet, the trend I've seen is one of increasing **R-not-help**, in that there 
> are
> many posts, often by new R users who get replies that not infrequently range
> from just mildly off-putting to actively hostile:

Slightly surprised that in a debate postulated on increasing 'meanness', no-one 
has yet pointed to Trey Causey's analysis of R-help's alleged meanness at 

http://badhessian.org/2013/04/has-r-help-gotten-meaner-over-time-and-what-does-mancur-olson-have-to-say-about-it/

Up to 2013, it was apparently getting _less_ 'mean', not more.


S Ellison




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Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Kevin E. Thorpe

On 01/25/2016 11:06 AM, Oliver Keyes wrote:

+1. And frankly I would like to suggest that there is another obvious
solution here; pairing a set of guidelines around expected user
behaviour with removing people from the mailing list, or moderating
them, if they do not think that creating a non-toxic environment is
good.



These guidelines DO exist. It is called the posting guide. 
Unfortunately, it is clear that some people cannot be bothered to read 
that. Is that an excuse to be mistreated? By no means.


If you, or anyone else has a good way to encourage new users to read and 
use the guidelines, I think we would love to hear it.



On 25 January 2016 at 07:23, Fowler, Mark  wrote:

I'm glad to see the issue of negative feedback addressed. I can especially 
relate to the 'cringe' feeling when reading some authoritarian backhand to a 
new user. We do see a number of obviously inappropriate or overly lazy 
postings, but I encounter far more postings where I don't feel competent to 
judge their merit. It might be better to simply disregard a posting one does 
not like for some reason. It might also be worthwhile to actively counter 
negative feedback when we experience that 'cringing' moment. I'm not thinking 
to foster contention, but simply to provide some tangible reassurance to new 
users, and not just the ones invoking the negative feedback, that a particular 
respondent may not represent the perspective of the list.

-Original Message-
From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Michael Friendly
Sent: January 24, 2016 5:43 PM
To: Jean-Luc Dupouey; r-help@r-project.org
Subject: Re: [R] R-help mailing list activity / R-not-help?


On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:

Dear members,

Not a technical question:

But one worth raising...


The number of threads in this mailing list, following a long period of
increase, has been regularly and strongly decreasing since 2010,
passing from more than 40K threads to less than 11K threads last year.
The trend is similar for most of the "ancient" mailing lists of the R-project.

[snip ...]


I hope it is the wright place to ask this question. Thanks in advance,



In addition to the other replies, there is another trend I've seen that has 
actively worked to suppress discussion on R-help and move it elsewhere. The 
general things:
- R-help was too unwieldy and so it was a good idea to hive-off specialized 
topics to various sub lists, R-SIG-Mac, R-SIG-Geo, etc.
- Many people posted badly-formed questions to R-help, and so it was a good 
idea to develop and refer to the posting guide to mitigate the number of purely 
junk postings.


Yet, the trend I've seen is one of increasing **R-not-help**, in that there are 
many posts, often by new R users who get replies that not infrequently range 
from just mildly off-putting to actively hostile:

- Is this homework? We don't do homework (sometimes false alarms, where the OP 
has to reply to say it is not)
- Didn't you bother to do your homework, RTFM, or Google?
- This is off-topic because XXX (e.g., it is not strictly an R programming 
question).
- You asked about doing XXX, but this is a stupid thing to want to do.
- Don't ask here; you need to talk to a statistical consultant.

I find this sad in a public mailing list sent to all R-help subscribers and I 
sometimes cringe when I read replies to people who were actually trying to get 
help with some R-related problem, but expressed it badly, didn't know exactly 
what to ask for, or how to format it, or somehow motivated a frequent-replier 
to publicly dis the OP.

On the other hand, I still see a spirit of great generosity among some people 
who frequently reply to R-help, taking a possibly badly posed or ill-formatted 
question, and going to some lengths to provide a a helpful answer of some sort. 
 I applaud those who take the time and effort to do this.

I use R in a number of my courses, and used to advise students to post to 
R-help for general programming questions (not just homework) they couldn't 
solve. I don't do this any more, because several of them reported a negative 
experience.

In contrast, in the Stackexchange model, there are numerous sublists cross-classified by 
their tags.  If I have a specific knitr, ggplot2, LaTeX, or statistical modeling 
question, I'm now more likely to post it there, and the worst that can happen is that no 
one "upvotes" it or someone (helpfully) marks it as a duplicate of a similar 
question.
But comments there are not propagated to all subscribers, and those who reply 
helpfully, can see their solutions accepted or not, or commented on in that 
specific topic.

Perhaps one solution would be to create a new "R-not-help" list where, as in a 
Monty Python skit, people could be directed there to be insulted and all these unhelpful 
replies could be sent.

A milder alternative

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread John Sorkin
I submit it is up to list members to maintain civility. If we politely point 
out. off-line, to people who post questionable posts what they are doing, I am 
sure their behavior will quickly change.John 


John David Sorkin M.D., Ph.D.
Professor of Medicine
Chief, Biostatistics and Informatics
University of Maryland School of Medicine Division of Gerontology and Geriatric 
Medicine
Baltimore VA Medical Center
10 North Greene Street
GRECC (BT/18/GR)
Baltimore, MD 21201-1524
(Phone) 410-605-7119
(Fax) 410-605-7913 (Please call phone number above prior to faxing) 

>>> Peter Alspach  01/25/16 5:33 PM >>>
I think this would be re-defining the role of the moderators for list, which is 
essentially to filter out spam.  Only new members are subject to this 
moderation, and if a message is genuine then their moderator flag is cleared 
(i.e., they are no longer subject to moderation).  Thus the list isn't 
moderated in the 'usual' sense.

That said, I have occasionally asked a new poster to reword their question (or 
simply add a subject line) and explained that this helps ensure they get a good 
answer, and not a rude one.  Mostly people seem to appreciate that.

Peter Alspach
(one of the 'moderators')

-Original Message-
From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Oliver Keyes
Sent: Tuesday, 26 January 2016 10:23 a.m.
To: Duncan Murdoch 
Cc: r-help 
Subject: Re: [R] R-help mailing list activity / R-not-help?

Sorry, poor phrasing on my part; on the occasions where someone is rude, all I 
see is...

I agree the public cautioning should be done by moderators, yes.

On 25 January 2016 at 16:13, Duncan Murdoch  wrote:
> On 25/01/2016 3:33 PM, Hasan Diwan wrote:
>>
>> There exists a fine line between being unintentionally rude, but 
>> helpful and purposely putting someone down. -- H
>
>
> I'm afraid I don't think your point is relevant.  I didn't claim all 
> the people who were rude did it unintentionally.  However,  I don't 
> know anyone on the list who is always rude and never helpful. Oliver 
> claimed almost everyone is like that.
>
> I actually agree with a weaker version of John's proposal (which I cut 
> out of my reply to Oliver).  I can imagine a public reprimand from one 
> of the moderators would be appropriate.  It would never be appropriate 
> from general list members; that's what leads to flame wars.
>
> I'm not a moderator, so I would not publicly "remind the poster to 
> reply in a more moderate tone", and neither should you (unless you're a 
> moderator).
> It would be much better if one or both of us posted a more helpful 
> response when we saw a rude, unhelpful one.
>
> Duncan Murdoch
>
>
>>
>> On 25 January 2016 at 12:07, Duncan Murdoch 
>> 
>> wrote:
>>
>> > On 25/01/2016 2:45 PM, Oliver Keyes wrote:
>> >
>> >> I disagree, and would argue that fails to take a systemic view of 
>> >> this kind of behaviour.
>> >>
>> >> If individual commentators are acerbic and are only privately 
>> >> reprimanded, from the perspective of everyone else it looks like 
>> >> the acerbic reply was A-OK. Someone said something unnecessarily 
>> >> hostile and the response was...nada. That creates an environment 
>> >> where there are no clear examples of what crosses a line and no 
>> >> clear expectation that moderation is even a thing that happens. 
>> >> Indeed, I was shocked to discover this list _was_ moderated 
>> >> precisely because all I see is people being mean and nothing much else 
>> >> happening.
>> >>
>> >
>> > Why would you bother to read it if that's all you see?  I think 
>> > there are examples of posts here which are not at all helpful, and 
>> > others which are rude, but the majority are actually helpful (even 
>> > some of the rude ones).
>> >
>> > Duncan Murdoch
>> >
>> >
>> > __
>> > R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see 
>> > https://stat.ethz.ch/mailman/listinfo/r-help
>> > PLEASE do read the posting guide
>> > http://www.R-project.org/posting-guide.html
>> > and provide commented, minimal, self-contained, reproducible code.
>> >
>>
>>
>>
>
> __
> R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see 
> https://stat.ethz.ch/mailman/listinfo/r-help
> PLEASE do read the posting guide 
> http://www.R-project.org/posting-guide.html
> and provide commented, minimal, self-conta

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Peter Alspach
I think this would be re-defining the role of the moderators for list, which is 
essentially to filter out spam.  Only new members are subject to this 
moderation, and if a message is genuine then their moderator flag is cleared 
(i.e., they are no longer subject to moderation).  Thus the list isn't 
moderated in the 'usual' sense.

That said, I have occasionally asked a new poster to reword their question (or 
simply add a subject line) and explained that this helps ensure they get a good 
answer, and not a rude one.  Mostly people seem to appreciate that.

Peter Alspach
(one of the 'moderators')

-Original Message-
From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Oliver Keyes
Sent: Tuesday, 26 January 2016 10:23 a.m.
To: Duncan Murdoch 
Cc: r-help 
Subject: Re: [R] R-help mailing list activity / R-not-help?

Sorry, poor phrasing on my part; on the occasions where someone is rude, all I 
see is...

I agree the public cautioning should be done by moderators, yes.

On 25 January 2016 at 16:13, Duncan Murdoch  wrote:
> On 25/01/2016 3:33 PM, Hasan Diwan wrote:
>>
>> There exists a fine line between being unintentionally rude, but 
>> helpful and purposely putting someone down. -- H
>
>
> I'm afraid I don't think your point is relevant.  I didn't claim all 
> the people who were rude did it unintentionally.  However,  I don't 
> know anyone on the list who is always rude and never helpful. Oliver 
> claimed almost everyone is like that.
>
> I actually agree with a weaker version of John's proposal (which I cut 
> out of my reply to Oliver).  I can imagine a public reprimand from one 
> of the moderators would be appropriate.  It would never be appropriate 
> from general list members; that's what leads to flame wars.
>
> I'm not a moderator, so I would not publicly "remind the poster to 
> reply in a more moderate tone", and neither should you (unless you're a 
> moderator).
> It would be much better if one or both of us posted a more helpful 
> response when we saw a rude, unhelpful one.
>
> Duncan Murdoch
>
>
>>
>> On 25 January 2016 at 12:07, Duncan Murdoch 
>> 
>> wrote:
>>
>> > On 25/01/2016 2:45 PM, Oliver Keyes wrote:
>> >
>> >> I disagree, and would argue that fails to take a systemic view of 
>> >> this kind of behaviour.
>> >>
>> >> If individual commentators are acerbic and are only privately 
>> >> reprimanded, from the perspective of everyone else it looks like 
>> >> the acerbic reply was A-OK. Someone said something unnecessarily 
>> >> hostile and the response was...nada. That creates an environment 
>> >> where there are no clear examples of what crosses a line and no 
>> >> clear expectation that moderation is even a thing that happens. 
>> >> Indeed, I was shocked to discover this list _was_ moderated 
>> >> precisely because all I see is people being mean and nothing much else 
>> >> happening.
>> >>
>> >
>> > Why would you bother to read it if that's all you see?  I think 
>> > there are examples of posts here which are not at all helpful, and 
>> > others which are rude, but the majority are actually helpful (even 
>> > some of the rude ones).
>> >
>> > Duncan Murdoch
>> >
>> >
>> > __
>> > R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see 
>> > https://stat.ethz.ch/mailman/listinfo/r-help
>> > PLEASE do read the posting guide
>> > http://www.R-project.org/posting-guide.html
>> > and provide commented, minimal, self-contained, reproducible code.
>> >
>>
>>
>>
>
> __
> R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see 
> https://stat.ethz.ch/mailman/listinfo/r-help
> PLEASE do read the posting guide 
> http://www.R-project.org/posting-guide.html
> and provide commented, minimal, self-contained, reproducible code.



--
Oliver Keyes
Count Logula
Wikimedia Foundation

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Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread jwd
On Mon, 25 Jan 2016 11:06:35 -0500
Oliver Keyes  wrote:

> +1. And frankly I would like to suggest that there is another obvious
> solution here; pairing a set of guidelines around expected user
> behaviour with removing people from the mailing list, or moderating
> them, if they do not think that creating a non-toxic environment is
> good.
> 

The problem is defining a "toxic environment."  One person can find all
kinds of offense and rudness in something where another would
be appreciating a short, concise response, such as a suggestion to "read
the manual." "Toxic" is personal and one can find it wherever one
looks, if so minded. I suspect that if one perceives rudeness, one
ought to check and see that we haven't left our sensibilities out in
the traffic pattern where they are bound to be trampled.

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Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread jwd
On Mon, 25 Jan 2016 12:33:12 -0800
Hasan Diwan  wrote:

> There exists a fine line between being unintentionally rude, but
> helpful and purposely putting someone down. -- H

The line is really not "fine" at all since it lies in that word
"purposely."  Also, you've associated "helpful" with unintentional
rudeness.  The distinction you've drawn is clear.

JWDougherty

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Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Oliver Keyes
Sorry, poor phrasing on my part; on the occasions where someone is
rude, all I see is...

I agree the public cautioning should be done by moderators, yes.

On 25 January 2016 at 16:13, Duncan Murdoch  wrote:
> On 25/01/2016 3:33 PM, Hasan Diwan wrote:
>>
>> There exists a fine line between being unintentionally rude, but helpful
>> and purposely putting someone down. -- H
>
>
> I'm afraid I don't think your point is relevant.  I didn't claim all the
> people who were rude did it unintentionally.  However,  I don't know anyone
> on the list who is always rude and never helpful. Oliver claimed almost
> everyone is like that.
>
> I actually agree with a weaker version of John's proposal (which I cut out
> of my reply to Oliver).  I can imagine a public reprimand from one of the
> moderators would be appropriate.  It would never be appropriate from general
> list members; that's what leads to flame wars.
>
> I'm not a moderator, so I would not publicly "remind the poster to reply in
> a more moderate tone", and neither should you (unless you're a moderator).
> It would be much better if one or both of us posted a more helpful response
> when we saw a rude, unhelpful one.
>
> Duncan Murdoch
>
>
>>
>> On 25 January 2016 at 12:07, Duncan Murdoch 
>> wrote:
>>
>> > On 25/01/2016 2:45 PM, Oliver Keyes wrote:
>> >
>> >> I disagree, and would argue that fails to take a systemic view of this
>> >> kind of behaviour.
>> >>
>> >> If individual commentators are acerbic and are only privately
>> >> reprimanded, from the perspective of everyone else it looks like the
>> >> acerbic reply was A-OK. Someone said something unnecessarily hostile
>> >> and the response was...nada. That creates an environment where there
>> >> are no clear examples of what crosses a line and no clear expectation
>> >> that moderation is even a thing that happens. Indeed, I was shocked to
>> >> discover this list _was_ moderated precisely because all I see is
>> >> people being mean and nothing much else happening.
>> >>
>> >
>> > Why would you bother to read it if that's all you see?  I think there
>> > are
>> > examples of posts here which are not at all helpful, and others which
>> > are
>> > rude, but the majority are actually helpful (even some of the rude
>> > ones).
>> >
>> > Duncan Murdoch
>> >
>> >
>> > __
>> > R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
>> > https://stat.ethz.ch/mailman/listinfo/r-help
>> > PLEASE do read the posting guide
>> > http://www.R-project.org/posting-guide.html
>> > and provide commented, minimal, self-contained, reproducible code.
>> >
>>
>>
>>
>
> __
> R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
> https://stat.ethz.ch/mailman/listinfo/r-help
> PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
> and provide commented, minimal, self-contained, reproducible code.



-- 
Oliver Keyes
Count Logula
Wikimedia Foundation

__
R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
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PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.


Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Hasan Diwan
On 25 January 2016 at 13:13, Duncan Murdoch 
wrote:

> On 25/01/2016 3:33 PM, Hasan Diwan wrote:
>
>> There exists a fine line between being unintentionally rude, but helpful
>> and purposely putting someone down. -- H
>>
>
> I'm afraid I don't think your point is relevant.  I didn't claim all the
> people who were rude did it unintentionally.  However,  I don't know anyone
> on the list who is always rude and never helpful. Oliver claimed almost
> everyone is like that.


> I actually agree with a weaker version of John's proposal (which I cut out
> of my reply to Oliver).  I can imagine a public reprimand from one of the
> moderators would be appropriate.  It would never be appropriate from
> general list members; that's what leads to flame wars.
>
> I'm not a moderator, so I would not publicly "remind the poster to reply
> in a more moderate tone", and neither should you (unless you're a
> moderator).  It would be much better if one or both of us posted a more
> helpful response when we saw a rude, unhelpful one.


I'm not one to attack others in general, and have developed thick skin, so
a lot of what others find rude, I will ignore and get on with things. That
said, if someone does tell me that e.g. "Hasan is being offensive because
of $x, $y or $z", I'll apologise and get on with my life. Most of the time,
when people find me offensive, it's because I treat others how I wish to be
treated and the rhetoric just doesn't offend me. -- H

>
>
> Duncan Murdoch
>
>
>
>
>> On 25 January 2016 at 12:07, Duncan Murdoch 
>> wrote:
>>
>> > On 25/01/2016 2:45 PM, Oliver Keyes wrote:
>> >
>> >> I disagree, and would argue that fails to take a systemic view of this
>> >> kind of behaviour.
>> >>
>> >> If individual commentators are acerbic and are only privately
>> >> reprimanded, from the perspective of everyone else it looks like the
>> >> acerbic reply was A-OK. Someone said something unnecessarily hostile
>> >> and the response was...nada. That creates an environment where there
>> >> are no clear examples of what crosses a line and no clear expectation
>> >> that moderation is even a thing that happens. Indeed, I was shocked to
>> >> discover this list _was_ moderated precisely because all I see is
>> >> people being mean and nothing much else happening.
>> >>
>> >
>> > Why would you bother to read it if that's all you see?  I think there
>> are
>> > examples of posts here which are not at all helpful, and others which
>> are
>> > rude, but the majority are actually helpful (even some of the rude
>> ones).
>> >
>> > Duncan Murdoch
>> >
>> >
>> > __
>> > R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
>> > https://stat.ethz.ch/mailman/listinfo/r-help
>> > PLEASE do read the posting guide
>> > http://www.R-project.org/posting-guide.html
>> > and provide commented, minimal, self-contained, reproducible code.
>> >
>>
>>
>>
>>
>


-- 
OpenPGP: https://hasan.d8u.us/gpg.key
Sent from my mobile device
Envoyé de mon portable

[[alternative HTML version deleted]]

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and provide commented, minimal, self-contained, reproducible code.

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Duncan Murdoch

On 25/01/2016 3:33 PM, Hasan Diwan wrote:

There exists a fine line between being unintentionally rude, but helpful
and purposely putting someone down. -- H


I'm afraid I don't think your point is relevant.  I didn't claim all the 
people who were rude did it unintentionally.  However,  I don't know 
anyone on the list who is always rude and never helpful. Oliver claimed 
almost everyone is like that.


I actually agree with a weaker version of John's proposal (which I cut 
out of my reply to Oliver).  I can imagine a public reprimand from one 
of the moderators would be appropriate.  It would never be appropriate 
from general list members; that's what leads to flame wars.


I'm not a moderator, so I would not publicly "remind the poster to reply 
in a more moderate tone", and neither should you (unless you're a 
moderator).  It would be much better if one or both of us posted a more 
helpful response when we saw a rude, unhelpful one.


Duncan Murdoch




On 25 January 2016 at 12:07, Duncan Murdoch 
wrote:

> On 25/01/2016 2:45 PM, Oliver Keyes wrote:
>
>> I disagree, and would argue that fails to take a systemic view of this
>> kind of behaviour.
>>
>> If individual commentators are acerbic and are only privately
>> reprimanded, from the perspective of everyone else it looks like the
>> acerbic reply was A-OK. Someone said something unnecessarily hostile
>> and the response was...nada. That creates an environment where there
>> are no clear examples of what crosses a line and no clear expectation
>> that moderation is even a thing that happens. Indeed, I was shocked to
>> discover this list _was_ moderated precisely because all I see is
>> people being mean and nothing much else happening.
>>
>
> Why would you bother to read it if that's all you see?  I think there are
> examples of posts here which are not at all helpful, and others which are
> rude, but the majority are actually helpful (even some of the rude ones).
>
> Duncan Murdoch
>
>
> __
> R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
> https://stat.ethz.ch/mailman/listinfo/r-help
> PLEASE do read the posting guide
> http://www.R-project.org/posting-guide.html
> and provide commented, minimal, self-contained, reproducible code.
>





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PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.


Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Hasan Diwan
There exists a fine line between being unintentionally rude, but helpful
and purposely putting someone down. -- H

On 25 January 2016 at 12:07, Duncan Murdoch 
wrote:

> On 25/01/2016 2:45 PM, Oliver Keyes wrote:
>
>> I disagree, and would argue that fails to take a systemic view of this
>> kind of behaviour.
>>
>> If individual commentators are acerbic and are only privately
>> reprimanded, from the perspective of everyone else it looks like the
>> acerbic reply was A-OK. Someone said something unnecessarily hostile
>> and the response was...nada. That creates an environment where there
>> are no clear examples of what crosses a line and no clear expectation
>> that moderation is even a thing that happens. Indeed, I was shocked to
>> discover this list _was_ moderated precisely because all I see is
>> people being mean and nothing much else happening.
>>
>
> Why would you bother to read it if that's all you see?  I think there are
> examples of posts here which are not at all helpful, and others which are
> rude, but the majority are actually helpful (even some of the rude ones).
>
> Duncan Murdoch
>
>
> __
> R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
> https://stat.ethz.ch/mailman/listinfo/r-help
> PLEASE do read the posting guide
> http://www.R-project.org/posting-guide.html
> and provide commented, minimal, self-contained, reproducible code.
>



-- 
OpenPGP: https://hasan.d8u.us/gpg.key
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R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
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PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Duncan Murdoch

On 25/01/2016 2:45 PM, Oliver Keyes wrote:

I disagree, and would argue that fails to take a systemic view of this
kind of behaviour.

If individual commentators are acerbic and are only privately
reprimanded, from the perspective of everyone else it looks like the
acerbic reply was A-OK. Someone said something unnecessarily hostile
and the response was...nada. That creates an environment where there
are no clear examples of what crosses a line and no clear expectation
that moderation is even a thing that happens. Indeed, I was shocked to
discover this list _was_ moderated precisely because all I see is
people being mean and nothing much else happening.


Why would you bother to read it if that's all you see?  I think there 
are examples of posts here which are not at all helpful, and others 
which are rude, but the majority are actually helpful (even some of the 
rude ones).


Duncan Murdoch

__
R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
https://stat.ethz.ch/mailman/listinfo/r-help
PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.


Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Oliver Keyes
I disagree, and would argue that fails to take a systemic view of this
kind of behaviour.

If individual commentators are acerbic and are only privately
reprimanded, from the perspective of everyone else it looks like the
acerbic reply was A-OK. Someone said something unnecessarily hostile
and the response was...nada. That creates an environment where there
are no clear examples of what crosses a line and no clear expectation
that moderation is even a thing that happens. Indeed, I was shocked to
discover this list _was_ moderated precisely because all I see is
people being mean and nothing much else happening.

I would much rather a system where there is some sort of public
notice. It doesn't have to be identifying. Just "after a couple of
replies that did not follow our guidelines I have put some members of
this list on moderation, meaning that they must have their posts
cleared before being sent out. A reminder that we have certain
standards here and etc etc etc"

On 25 January 2016 at 12:50, Duncan Murdoch  wrote:
> On 25/01/2016 12:35 PM, John Sorkin wrote:
>>
>> When we read acerbic replies we should remind the poster to reply in a
>> more moderate tone.
>
> As long as you do this in private, not on the list, I wouldn't object.  (I'd
> hope I wouldn't even know about it.)  Doing it on the list is more likely to
> lead to flame wars than to improved behaviour.
>
> As others have suggested, if you think someone has been mistreated, then the
> public remedy should be to treat them well by giving a better answer
> yourself.
>
> Duncan Murdoch
>
>>   On the other hand  noting that the list is not intended to be a source
>> of answers to home work questions is 100% appropriate. This philosophy is
>> intended both to keep the list from being flooded with questions and to make
>> sure that no student has an unfair advantage.
>> John
>>
>> > John David Sorkin M.D., Ph.D.
>> > Professor of Medicine
>> > Chief, Biostatistics and Informatics
>> > University of Maryland School of Medicine Division of Gerontology and
>> > Geriatric Medicine
>> > Baltimore VA Medical Center
>> > 10 North Greene Street
>> > GRECC (BT/18/GR)
>> > Baltimore, MD 21201-1524
>> > (Phone) 410-605-7119
>> > (Fax) 410-605-7913 (Please call phone number above prior to faxing)
>>
>>
>> > On Jan 25, 2016, at 12:17 PM, Ted Harding 
>> > wrote:
>> >
>> > My feelings exactly! (And since quite some time ago).
>> > Ted.
>> >
>> >> On 25-Jan-2016 12:23:16 Fowler, Mark wrote:
>> >> I'm glad to see the issue of negative feedback addressed. I can
>> >> especially
>> >> relate to the 'cringe' feeling when reading some authoritarian backhand
>> >> to a
>> >> new user. We do see a number of obviously inappropriate or overly lazy
>> >> postings, but I encounter far more postings where I don't feel
>> >> competent to
>> >> judge their merit. It might be better to simply disregard a posting one
>> >> does
>> >> not like for some reason. It might also be worthwhile to actively
>> >> counter
>> >> negative feedback when we experience that 'cringing' moment. I'm not
>> >> thinking
>> >> to foster contention, but simply to provide some tangible reassurance
>> >> to new
>> >> users, and not just the ones invoking the negative feedback, that a
>> >> particular respondent may not represent the perspective of the list.
>> >>
>> >> -Original Message-
>> >> From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Michael
>> >> Friendly
>> >> Sent: January 24, 2016 5:43 PM
>> >> To: Jean-Luc Dupouey; r-help@r-project.org
>> >> Subject: Re: [R] R-help mailing list activity / R-not-help?
>> >>
>> >>
>> >>> On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:
>> >>> Dear members,
>> >>>
>> >>> Not a technical question:
>> >> But one worth raising...
>> >>>
>> >>> The number of threads in this mailing list, following a long period of
>> >>> increase, has been regularly and strongly decreasing since 2010,
>> >>> passing from more than 40K threads to less than 11K threads last year.
>> >>> The trend is similar for most of the "ancient" mailing lists of the
>> >>> R-project.
>> >> [snip ...]
>> >>>
>> >>> I hope it is the

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Fowler, Mark
Two concerns with implementing this philosophy.


1.   Determining whether a question is indeed seeking an answer to a 
homework exercise. Certainly if I think a question is short-cutting a basic 
homework task I ignore it. But I don't waste an email berating the alleged 
student.

2.   The validity of the barrier. At what point (maybe graduate levels? Nth 
year?) do we regard questions inspired by an educational system to be 
appropriate? Academia was still using mainframes when I graduated so I don't 
have much notion of expectations today.


I'm just musing that we might be farther ahead simply opting for no response 
than adding another email to the queue. It also gets around needing to feel I 
know the answers to 1 and 2.

From: John Sorkin [mailto:jsor...@grecc.umaryland.edu]
Sent: January 25, 2016 1:36 PM
To: ted.hard...@wlandres.net
Cc: Fowler, Mark; dupo...@nancy.inra.fr; r-help@r-project.org; frien...@yorku.ca
Subject: Re: [R] R-help mailing list activity / R-not-help?

When we read acerbic replies we should remind the poster to reply in a more 
moderate tone. On the other hand  noting that the list is not intended to be a 
source of answers to home work questions is 100% appropriate. This philosophy 
is intended both to keep the list from being flooded with questions and to make 
sure that no student has an unfair advantage.
John


John David Sorkin M.D., Ph.D.
Professor of Medicine
Chief, Biostatistics and Informatics

University of Maryland School of Medicine Division of Gerontology and Geriatric 
Medicine

Baltimore VA Medical Center

10 North Greene Street

GRECC (BT/18/GR)

Baltimore, MD 21201-1524

(Phone) 410-605-7119
(Fax) 410-605-7913 (Please call phone number above prior to 
faxing)

On Jan 25, 2016, at 12:17 PM, Ted Harding 
mailto:ted.hard...@wlandres.net>> wrote:
My feelings exactly! (And since quite some time ago).
Ted.

On 25-Jan-2016 12:23:16 Fowler, Mark wrote:

I'm glad to see the issue of negative feedback addressed. I can especially
relate to the 'cringe' feeling when reading some authoritarian backhand to a
new user. We do see a number of obviously inappropriate or overly lazy
postings, but I encounter far more postings where I don't feel competent to
judge their merit. It might be better to simply disregard a posting one does
not like for some reason. It might also be worthwhile to actively counter
negative feedback when we experience that 'cringing' moment. I'm not thinking
to foster contention, but simply to provide some tangible reassurance to new
users, and not just the ones invoking the negative feedback, that a
particular respondent may not represent the perspective of the list.

-Original Message-
From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Michael
Friendly
Sent: January 24, 2016 5:43 PM
To: Jean-Luc Dupouey; r-help@r-project.org<mailto:r-help@r-project.org>
Subject: Re: [R] R-help mailing list activity / R-not-help?


On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:
Dear members,

Not a technical question:
But one worth raising...

The number of threads in this mailing list, following a long period of
increase, has been regularly and strongly decreasing since 2010,
passing from more than 40K threads to less than 11K threads last year.
The trend is similar for most of the "ancient" mailing lists of the
R-project.
[snip ...]

I hope it is the wright place to ask this question. Thanks in advance,


In addition to the other replies, there is another trend I've seen that has
actively worked to suppress discussion on R-help and move it elsewhere. The
general things:
- R-help was too unwieldy and so it was a good idea to hive-off specialized
topics to various sub lists, R-SIG-Mac, R-SIG-Geo, etc.
- Many people posted badly-formed questions to R-help, and so it was a good
idea to develop and refer to the posting guide to mitigate the number of
purely junk postings.


Yet, the trend I've seen is one of increasing **R-not-help**, in that there
are many posts, often by new R users who get replies that not infrequently
range from just mildly off-putting to actively hostile:

- Is this homework? We don't do homework (sometimes false alarms, where the
OP has to reply to say it is not)
- Didn't you bother to do your homework, RTFM, or Google?
- This is off-topic because XXX (e.g., it is not strictly an R programming
question).
- You asked about doing XXX, but this is a stupid thing to want to do.
- Don't ask here; you need to talk to a statistical consultant.

I find this sad in a public mailing list sent to all R-help subscribers and I
sometimes cringe when I read replies to people who were actually trying to
get help with some R-related problem, but expressed it badly, didn't know
exactly what to ask for, or how to format it, or somehow motivated a
frequent-replier to publicly dis the OP.

On the other hand, I still see a spirit of great gener

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Duncan Murdoch

On 25/01/2016 12:35 PM, John Sorkin wrote:

When we read acerbic replies we should remind the poster to reply in a more 
moderate tone.
As long as you do this in private, not on the list, I wouldn't object.  
(I'd hope I wouldn't even know about it.)  Doing it on the list is more 
likely to lead to flame wars than to improved behaviour.


As others have suggested, if you think someone has been mistreated, then 
the public remedy should be to treat them well by giving a better answer 
yourself.


Duncan Murdoch


  On the other hand  noting that the list is not intended to be a source of 
answers to home work questions is 100% appropriate. This philosophy is intended 
both to keep the list from being flooded with questions and to make sure that 
no student has an unfair advantage.
John

> John David Sorkin M.D., Ph.D.
> Professor of Medicine
> Chief, Biostatistics and Informatics
> University of Maryland School of Medicine Division of Gerontology and 
Geriatric Medicine
> Baltimore VA Medical Center
> 10 North Greene Street
> GRECC (BT/18/GR)
> Baltimore, MD 21201-1524
> (Phone) 410-605-7119
> (Fax) 410-605-7913 (Please call phone number above prior to faxing)


> On Jan 25, 2016, at 12:17 PM, Ted Harding  wrote:
>
> My feelings exactly! (And since quite some time ago).
> Ted.
>
>> On 25-Jan-2016 12:23:16 Fowler, Mark wrote:
>> I'm glad to see the issue of negative feedback addressed. I can especially
>> relate to the 'cringe' feeling when reading some authoritarian backhand to a
>> new user. We do see a number of obviously inappropriate or overly lazy
>> postings, but I encounter far more postings where I don't feel competent to
>> judge their merit. It might be better to simply disregard a posting one does
>> not like for some reason. It might also be worthwhile to actively counter
>> negative feedback when we experience that 'cringing' moment. I'm not thinking
>> to foster contention, but simply to provide some tangible reassurance to new
>> users, and not just the ones invoking the negative feedback, that a
>> particular respondent may not represent the perspective of the list.
>>
>> -Original Message-
>> From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Michael
>> Friendly
>> Sent: January 24, 2016 5:43 PM
>> To: Jean-Luc Dupouey; r-help@r-project.org
>> Subject: Re: [R] R-help mailing list activity / R-not-help?
>>
>>
>>> On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:
>>> Dear members,
>>>
>>> Not a technical question:
>> But one worth raising...
>>>
>>> The number of threads in this mailing list, following a long period of
>>> increase, has been regularly and strongly decreasing since 2010,
>>> passing from more than 40K threads to less than 11K threads last year.
>>> The trend is similar for most of the "ancient" mailing lists of the
>>> R-project.
>> [snip ...]
>>>
>>> I hope it is the wright place to ask this question. Thanks in advance,
>>
>> In addition to the other replies, there is another trend I've seen that has
>> actively worked to suppress discussion on R-help and move it elsewhere. The
>> general things:
>> - R-help was too unwieldy and so it was a good idea to hive-off specialized
>> topics to various sub lists, R-SIG-Mac, R-SIG-Geo, etc.
>> - Many people posted badly-formed questions to R-help, and so it was a good
>> idea to develop and refer to the posting guide to mitigate the number of
>> purely junk postings.
>>
>> 
>> Yet, the trend I've seen is one of increasing **R-not-help**, in that there
>> are many posts, often by new R users who get replies that not infrequently
>> range from just mildly off-putting to actively hostile:
>>
>> - Is this homework? We don't do homework (sometimes false alarms, where the
>> OP has to reply to say it is not)
>> - Didn't you bother to do your homework, RTFM, or Google?
>> - This is off-topic because XXX (e.g., it is not strictly an R programming
>> question).
>> - You asked about doing XXX, but this is a stupid thing to want to do.
>> - Don't ask here; you need to talk to a statistical consultant.
>>
>> I find this sad in a public mailing list sent to all R-help subscribers and I
>> sometimes cringe when I read replies to people who were actually trying to
>> get help with some R-related problem, but expressed it badly, didn't know
>> exactly what to ask for, or how to format it, or somehow motivated a
>> frequent-replier to publicly dis the OP.
>>
>> On the other hand, I still

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread John Sorkin
When we read acerbic replies we should remind the poster to reply in a more 
moderate tone. On the other hand  noting that the list is not intended to be a 
source of answers to home work questions is 100% appropriate. This philosophy 
is intended both to keep the list from being flooded with questions and to make 
sure that no student has an unfair advantage.
John 

> John David Sorkin M.D., Ph.D.
> Professor of Medicine
> Chief, Biostatistics and Informatics
> University of Maryland School of Medicine Division of Gerontology and 
> Geriatric Medicine
> Baltimore VA Medical Center
> 10 North Greene Street
> GRECC (BT/18/GR)
> Baltimore, MD 21201-1524
> (Phone) 410-605-7119
> (Fax) 410-605-7913 (Please call phone number above prior to faxing)


> On Jan 25, 2016, at 12:17 PM, Ted Harding  wrote:
> 
> My feelings exactly! (And since quite some time ago).
> Ted.
> 
>> On 25-Jan-2016 12:23:16 Fowler, Mark wrote:
>> I'm glad to see the issue of negative feedback addressed. I can especially
>> relate to the 'cringe' feeling when reading some authoritarian backhand to a
>> new user. We do see a number of obviously inappropriate or overly lazy
>> postings, but I encounter far more postings where I don't feel competent to
>> judge their merit. It might be better to simply disregard a posting one does
>> not like for some reason. It might also be worthwhile to actively counter
>> negative feedback when we experience that 'cringing' moment. I'm not thinking
>> to foster contention, but simply to provide some tangible reassurance to new
>> users, and not just the ones invoking the negative feedback, that a
>> particular respondent may not represent the perspective of the list.
>> 
>> -Original Message-
>> From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Michael
>> Friendly
>> Sent: January 24, 2016 5:43 PM
>> To: Jean-Luc Dupouey; r-help@r-project.org
>> Subject: Re: [R] R-help mailing list activity / R-not-help?
>> 
>> 
>>> On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:
>>> Dear members,
>>> 
>>> Not a technical question:
>> But one worth raising...
>>> 
>>> The number of threads in this mailing list, following a long period of 
>>> increase, has been regularly and strongly decreasing since 2010, 
>>> passing from more than 40K threads to less than 11K threads last year. 
>>> The trend is similar for most of the "ancient" mailing lists of the
>>> R-project.
>> [snip ...]
>>> 
>>> I hope it is the wright place to ask this question. Thanks in advance,
>> 
>> In addition to the other replies, there is another trend I've seen that has
>> actively worked to suppress discussion on R-help and move it elsewhere. The
>> general things:
>> - R-help was too unwieldy and so it was a good idea to hive-off specialized
>> topics to various sub lists, R-SIG-Mac, R-SIG-Geo, etc.
>> - Many people posted badly-formed questions to R-help, and so it was a good
>> idea to develop and refer to the posting guide to mitigate the number of
>> purely junk postings.
>> 
>> 
>> Yet, the trend I've seen is one of increasing **R-not-help**, in that there
>> are many posts, often by new R users who get replies that not infrequently
>> range from just mildly off-putting to actively hostile:
>> 
>> - Is this homework? We don't do homework (sometimes false alarms, where the
>> OP has to reply to say it is not)
>> - Didn't you bother to do your homework, RTFM, or Google?
>> - This is off-topic because XXX (e.g., it is not strictly an R programming
>> question).
>> - You asked about doing XXX, but this is a stupid thing to want to do.
>> - Don't ask here; you need to talk to a statistical consultant.
>> 
>> I find this sad in a public mailing list sent to all R-help subscribers and I
>> sometimes cringe when I read replies to people who were actually trying to
>> get help with some R-related problem, but expressed it badly, didn't know
>> exactly what to ask for, or how to format it, or somehow motivated a
>> frequent-replier to publicly dis the OP.
>> 
>> On the other hand, I still see a spirit of great generosity among some people
>> who frequently reply to R-help, taking a possibly badly posed or
>> ill-formatted question, and going to some lengths to provide a a helpful
>> answer of some sort.  I applaud those who take the time and effort to do
>> this.
>> 
>> I use R in a number of my courses, and used to advise students to post to
>> R-help for gen

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Ted Harding
My feelings exactly! (And since quite some time ago).
Ted.

On 25-Jan-2016 12:23:16 Fowler, Mark wrote:
> I'm glad to see the issue of negative feedback addressed. I can especially
> relate to the 'cringe' feeling when reading some authoritarian backhand to a
> new user. We do see a number of obviously inappropriate or overly lazy
> postings, but I encounter far more postings where I don't feel competent to
> judge their merit. It might be better to simply disregard a posting one does
> not like for some reason. It might also be worthwhile to actively counter
> negative feedback when we experience that 'cringing' moment. I'm not thinking
> to foster contention, but simply to provide some tangible reassurance to new
> users, and not just the ones invoking the negative feedback, that a
> particular respondent may not represent the perspective of the list.
> 
> -Original Message-
> From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Michael
> Friendly
> Sent: January 24, 2016 5:43 PM
> To: Jean-Luc Dupouey; r-help@r-project.org
> Subject: Re: [R] R-help mailing list activity / R-not-help?
> 
> 
> On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:
>> Dear members,
>>
>> Not a technical question:
> But one worth raising...
>>
>> The number of threads in this mailing list, following a long period of 
>> increase, has been regularly and strongly decreasing since 2010, 
>> passing from more than 40K threads to less than 11K threads last year. 
>> The trend is similar for most of the "ancient" mailing lists of the
>> R-project.
> [snip ...]
>>
>> I hope it is the wright place to ask this question. Thanks in advance,
>>
> 
> In addition to the other replies, there is another trend I've seen that has
> actively worked to suppress discussion on R-help and move it elsewhere. The
> general things:
> - R-help was too unwieldy and so it was a good idea to hive-off specialized
> topics to various sub lists, R-SIG-Mac, R-SIG-Geo, etc.
> - Many people posted badly-formed questions to R-help, and so it was a good
> idea to develop and refer to the posting guide to mitigate the number of
> purely junk postings.
> 
> 
> Yet, the trend I've seen is one of increasing **R-not-help**, in that there
> are many posts, often by new R users who get replies that not infrequently
> range from just mildly off-putting to actively hostile:
> 
> - Is this homework? We don't do homework (sometimes false alarms, where the
> OP has to reply to say it is not)
> - Didn't you bother to do your homework, RTFM, or Google?
> - This is off-topic because XXX (e.g., it is not strictly an R programming
> question).
> - You asked about doing XXX, but this is a stupid thing to want to do.
> - Don't ask here; you need to talk to a statistical consultant.
> 
> I find this sad in a public mailing list sent to all R-help subscribers and I
> sometimes cringe when I read replies to people who were actually trying to
> get help with some R-related problem, but expressed it badly, didn't know
> exactly what to ask for, or how to format it, or somehow motivated a
> frequent-replier to publicly dis the OP.
> 
> On the other hand, I still see a spirit of great generosity among some people
> who frequently reply to R-help, taking a possibly badly posed or
> ill-formatted question, and going to some lengths to provide a a helpful
> answer of some sort.  I applaud those who take the time and effort to do
> this.
> 
> I use R in a number of my courses, and used to advise students to post to
> R-help for general programming questions (not just homework) they couldn't
> solve. I don't do this any more, because several of them reported a negative
> experience.
> 
> In contrast, in the Stackexchange model, there are numerous sublists
> cross-classified by their tags.  If I have a specific knitr, ggplot2, LaTeX,
> or statistical modeling question, I'm now more likely to post it there, and
> the worst that can happen is that no one "upvotes" it or someone (helpfully)
> marks it as a duplicate of a similar question.
> But comments there are not propagated to all subscribers, and those who reply
> helpfully, can see their solutions accepted or not, or commented on in that
> specific topic.
> 
> Perhaps one solution would be to create a new "R-not-help" list where, as in
> a Monty Python skit, people could be directed there to be insulted and all
> these unhelpful replies could be sent.
> 
> A milder alternative is to encourage some R-help subscribers to click the
> "Don't send" or "Save" button and think bett

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Oliver Keyes
+1. And frankly I would like to suggest that there is another obvious
solution here; pairing a set of guidelines around expected user
behaviour with removing people from the mailing list, or moderating
them, if they do not think that creating a non-toxic environment is
good.

On 25 January 2016 at 07:23, Fowler, Mark  wrote:
> I'm glad to see the issue of negative feedback addressed. I can especially 
> relate to the 'cringe' feeling when reading some authoritarian backhand to a 
> new user. We do see a number of obviously inappropriate or overly lazy 
> postings, but I encounter far more postings where I don't feel competent to 
> judge their merit. It might be better to simply disregard a posting one does 
> not like for some reason. It might also be worthwhile to actively counter 
> negative feedback when we experience that 'cringing' moment. I'm not thinking 
> to foster contention, but simply to provide some tangible reassurance to new 
> users, and not just the ones invoking the negative feedback, that a 
> particular respondent may not represent the perspective of the list.
>
> -Original Message-
> From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Michael 
> Friendly
> Sent: January 24, 2016 5:43 PM
> To: Jean-Luc Dupouey; r-help@r-project.org
> Subject: Re: [R] R-help mailing list activity / R-not-help?
>
>
> On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:
>> Dear members,
>>
>> Not a technical question:
> But one worth raising...
>>
>> The number of threads in this mailing list, following a long period of
>> increase, has been regularly and strongly decreasing since 2010,
>> passing from more than 40K threads to less than 11K threads last year.
>> The trend is similar for most of the "ancient" mailing lists of the 
>> R-project.
> [snip ...]
>>
>> I hope it is the wright place to ask this question. Thanks in advance,
>>
>
> In addition to the other replies, there is another trend I've seen that has 
> actively worked to suppress discussion on R-help and move it elsewhere. The 
> general things:
> - R-help was too unwieldy and so it was a good idea to hive-off specialized 
> topics to various sub lists, R-SIG-Mac, R-SIG-Geo, etc.
> - Many people posted badly-formed questions to R-help, and so it was a good 
> idea to develop and refer to the posting guide to mitigate the number of 
> purely junk postings.
>
> 
> Yet, the trend I've seen is one of increasing **R-not-help**, in that there 
> are many posts, often by new R users who get replies that not infrequently 
> range from just mildly off-putting to actively hostile:
>
> - Is this homework? We don't do homework (sometimes false alarms, where the 
> OP has to reply to say it is not)
> - Didn't you bother to do your homework, RTFM, or Google?
> - This is off-topic because XXX (e.g., it is not strictly an R programming 
> question).
> - You asked about doing XXX, but this is a stupid thing to want to do.
> - Don't ask here; you need to talk to a statistical consultant.
>
> I find this sad in a public mailing list sent to all R-help subscribers and I 
> sometimes cringe when I read replies to people who were actually trying to 
> get help with some R-related problem, but expressed it badly, didn't know 
> exactly what to ask for, or how to format it, or somehow motivated a 
> frequent-replier to publicly dis the OP.
>
> On the other hand, I still see a spirit of great generosity among some people 
> who frequently reply to R-help, taking a possibly badly posed or 
> ill-formatted question, and going to some lengths to provide a a helpful 
> answer of some sort.  I applaud those who take the time and effort to do this.
>
> I use R in a number of my courses, and used to advise students to post to 
> R-help for general programming questions (not just homework) they couldn't 
> solve. I don't do this any more, because several of them reported a negative 
> experience.
>
> In contrast, in the Stackexchange model, there are numerous sublists 
> cross-classified by their tags.  If I have a specific knitr, ggplot2, LaTeX, 
> or statistical modeling question, I'm now more likely to post it there, and 
> the worst that can happen is that no one "upvotes" it or someone (helpfully) 
> marks it as a duplicate of a similar question.
> But comments there are not propagated to all subscribers, and those who reply 
> helpfully, can see their solutions accepted or not, or commented on in that 
> specific topic.
>
> Perhaps one solution would be to create a new "R-not-help" list where, as in 
> a Monty Python skit, people could be directed there to be

Re: [R] R-help mailing list activity / R-not-help?

2016-01-25 Thread Fowler, Mark
I'm glad to see the issue of negative feedback addressed. I can especially 
relate to the 'cringe' feeling when reading some authoritarian backhand to a 
new user. We do see a number of obviously inappropriate or overly lazy 
postings, but I encounter far more postings where I don't feel competent to 
judge their merit. It might be better to simply disregard a posting one does 
not like for some reason. It might also be worthwhile to actively counter 
negative feedback when we experience that 'cringing' moment. I'm not thinking 
to foster contention, but simply to provide some tangible reassurance to new 
users, and not just the ones invoking the negative feedback, that a particular 
respondent may not represent the perspective of the list.

-Original Message-
From: R-help [mailto:r-help-boun...@r-project.org] On Behalf Of Michael Friendly
Sent: January 24, 2016 5:43 PM
To: Jean-Luc Dupouey; r-help@r-project.org
Subject: Re: [R] R-help mailing list activity / R-not-help?


On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:
> Dear members,
>
> Not a technical question:
But one worth raising...
>
> The number of threads in this mailing list, following a long period of 
> increase, has been regularly and strongly decreasing since 2010, 
> passing from more than 40K threads to less than 11K threads last year. 
> The trend is similar for most of the "ancient" mailing lists of the R-project.
[snip ...]
>
> I hope it is the wright place to ask this question. Thanks in advance,
>

In addition to the other replies, there is another trend I've seen that has 
actively worked to suppress discussion on R-help and move it elsewhere. The 
general things:
- R-help was too unwieldy and so it was a good idea to hive-off specialized 
topics to various sub lists, R-SIG-Mac, R-SIG-Geo, etc.
- Many people posted badly-formed questions to R-help, and so it was a good 
idea to develop and refer to the posting guide to mitigate the number of purely 
junk postings.


Yet, the trend I've seen is one of increasing **R-not-help**, in that there are 
many posts, often by new R users who get replies that not infrequently range 
from just mildly off-putting to actively hostile:

- Is this homework? We don't do homework (sometimes false alarms, where the OP 
has to reply to say it is not)
- Didn't you bother to do your homework, RTFM, or Google?
- This is off-topic because XXX (e.g., it is not strictly an R programming 
question).
- You asked about doing XXX, but this is a stupid thing to want to do.
- Don't ask here; you need to talk to a statistical consultant.

I find this sad in a public mailing list sent to all R-help subscribers and I 
sometimes cringe when I read replies to people who were actually trying to get 
help with some R-related problem, but expressed it badly, didn't know exactly 
what to ask for, or how to format it, or somehow motivated a frequent-replier 
to publicly dis the OP.

On the other hand, I still see a spirit of great generosity among some people 
who frequently reply to R-help, taking a possibly badly posed or ill-formatted 
question, and going to some lengths to provide a a helpful answer of some sort. 
 I applaud those who take the time and effort to do this.

I use R in a number of my courses, and used to advise students to post to 
R-help for general programming questions (not just homework) they couldn't 
solve. I don't do this any more, because several of them reported a negative 
experience.

In contrast, in the Stackexchange model, there are numerous sublists 
cross-classified by their tags.  If I have a specific knitr, ggplot2, LaTeX, or 
statistical modeling question, I'm now more likely to post it there, and the 
worst that can happen is that no one "upvotes" it or someone (helpfully) marks 
it as a duplicate of a similar question.
But comments there are not propagated to all subscribers, and those who reply 
helpfully, can see their solutions accepted or not, or commented on in that 
specific topic.

Perhaps one solution would be to create a new "R-not-help" list where, as in a 
Monty Python skit, people could be directed there to be insulted and all these 
unhelpful replies could be sent.

A milder alternative is to encourage some R-help subscribers to click the 
"Don't send" or "Save" button and think better of their replies.


-- 
Michael Friendly Email: friendly AT yorku DOT ca
Professor, Psychology Dept. & Chair, Quantitative Methods
York University  Voice: 416 736-2100 x66249 Fax: 416 736-5814
4700 Keele StreetWeb:   http://www.datavis.ca
Toronto, ONT  M3J 1P3 CANADA

__
R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see 
https://stat.ethz.ch/mailman/listinfo/r-help
PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and

Re: [R] R-help mailing list activity / R-not-help?

2016-01-24 Thread Robert Sherry
I think this mailing list is wonderful and it has helped me a lot. In 
fact, I am not sure I would be using R today if it was not for this

list.

Bob

On 1/24/2016 4:42 PM, Michael Friendly wrote:


On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:

Dear members,

Not a technical question:

But one worth raising...


The number of threads in this mailing list, following a long period of
increase, has been regularly and strongly decreasing since 2010, passing
from more than 40K threads to less than 11K threads last year. The trend
is similar for most of the "ancient" mailing lists of the R-project.

[snip ...]


I hope it is the wright place to ask this question. Thanks in advance,



In addition to the other replies, there is another trend I've seen that
has actively worked to suppress discussion on R-help and move it 
elsewhere. The general things:
- R-help was too unwieldy and so it was a good idea to hive-off 
specialized topics to various sub lists, R-SIG-Mac, R-SIG-Geo,

etc.
- Many people posted badly-formed questions to R-help, and so it
was a good idea to develop and refer to the posting guide to mitigate
the number of purely junk postings.


Yet, the trend I've seen is one of increasing **R-not-help**, in that 
there are many posts, often by new R users who get replies that not

infrequently range from just mildly off-putting to actively hostile:

- Is this homework? We don't do homework (sometimes false alarms,
where the OP has to reply to say it is not)
- Didn't you bother to do your homework, RTFM, or Google?
- This is off-topic because XXX (e.g., it is not strictly an R 
programming question).

- You asked about doing XXX, but this is a stupid thing
to want to do.
- Don't ask here; you need to talk to a statistical consultant.

I find this sad in a public mailing list sent to all R-help subscribers
and I sometimes cringe
when I read replies to people who were actually trying to get
help with some R-related problem, but expressed it badly, didn't
know exactly what to ask for, or how to format it,
or somehow motivated a frequent-replier to publicly dis the OP.

On the other hand, I still see a spirit of great generosity among some
people who frequently reply to R-help, taking a possibly badly posed
or ill-formatted question, and going to some lengths to provide a
a helpful answer of some sort.  I applaud those who take the time
and effort to do this.

I use R in a number of my courses, and used to advise students to
post to R-help for general programming questions (not just homework) 
they couldn't solve. I don't do this any more, because several of them

reported a negative experience.

In contrast, in the Stackexchange model, there are numerous sublists
cross-classified by their tags.  If I have a specific knitr, ggplot2, 
LaTeX, or statistical modeling question, I'm now more likely to post 
it there, and the worst that can happen is that no one "upvotes" it

or someone (helpfully) marks it as a duplicate of a similar question.
But comments there are not propagated to all subscribers,
and those who reply helpfully, can see their solutions accepted or not,
or commented on in that specific topic.

Perhaps one solution would be to create a new "R-not-help" list where,
as in a Monty Python skit, people could be directed there to be 
insulted and all these unhelpful replies could be sent.


A milder alternative is to encourage some R-help subscribers to click 
the "Don't send" or "Save" button and think better of their replies.





__
R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
https://stat.ethz.ch/mailman/listinfo/r-help
PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.


Re: [R] R-help mailing list activity / R-not-help?

2016-01-24 Thread Michael Friendly


On 1/23/2016 7:28 AM, Jean-Luc Dupouey wrote:

Dear members,

Not a technical question:

But one worth raising...


The number of threads in this mailing list, following a long period of
increase, has been regularly and strongly decreasing since 2010, passing
from more than 40K threads to less than 11K threads last year. The trend
is similar for most of the "ancient" mailing lists of the R-project.

[snip ...]


I hope it is the wright place to ask this question. Thanks in advance,



In addition to the other replies, there is another trend I've seen that
has actively worked to suppress discussion on R-help and move it 
elsewhere. The general things:
- R-help was too unwieldy and so it was a good idea to hive-off 
specialized topics to various sub lists, R-SIG-Mac, R-SIG-Geo,

etc.
- Many people posted badly-formed questions to R-help, and so it
was a good idea to develop and refer to the posting guide to mitigate
the number of purely junk postings.


Yet, the trend I've seen is one of increasing **R-not-help**, in that 
there are many posts, often by new R users who get replies that not

infrequently range from just mildly off-putting to actively hostile:

- Is this homework? We don't do homework (sometimes false alarms,
where the OP has to reply to say it is not)
- Didn't you bother to do your homework, RTFM, or Google?
- This is off-topic because XXX (e.g., it is not strictly an R 
programming question).

- You asked about doing XXX, but this is a stupid thing
to want to do.
- Don't ask here; you need to talk to a statistical consultant.

I find this sad in a public mailing list sent to all R-help subscribers
and I sometimes cringe
when I read replies to people who were actually trying to get
help with some R-related problem, but expressed it badly, didn't
know exactly what to ask for, or how to format it,
or somehow motivated a frequent-replier to publicly dis the OP.

On the other hand, I still see a spirit of great generosity among some
people who frequently reply to R-help, taking a possibly badly posed
or ill-formatted question, and going to some lengths to provide a
a helpful answer of some sort.  I applaud those who take the time
and effort to do this.

I use R in a number of my courses, and used to advise students to
post to R-help for general programming questions (not just homework) 
they couldn't solve. I don't do this any more, because several of them

reported a negative experience.

In contrast, in the Stackexchange model, there are numerous sublists
cross-classified by their tags.  If I have a specific knitr, ggplot2, 
LaTeX, or statistical modeling question, I'm now more likely to post it 
there, and the worst that can happen is that no one "upvotes" it

or someone (helpfully) marks it as a duplicate of a similar question.
But comments there are not propagated to all subscribers,
and those who reply helpfully, can see their solutions accepted or not,
or commented on in that specific topic.

Perhaps one solution would be to create a new "R-not-help" list where,
as in a Monty Python skit, people could be directed there to be insulted 
and all these unhelpful replies could be sent.


A milder alternative is to encourage some R-help subscribers to click 
the "Don't send" or "Save" button and think better of their replies.



--
Michael Friendly Email: friendly AT yorku DOT ca
Professor, Psychology Dept. & Chair, Quantitative Methods
York University  Voice: 416 736-2100 x66249 Fax: 416 736-5814
4700 Keele StreetWeb:   http://www.datavis.ca
Toronto, ONT  M3J 1P3 CANADA

__
R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
https://stat.ethz.ch/mailman/listinfo/r-help
PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.


Re: [R] R-help mailing list activity

2016-01-23 Thread Duncan Murdoch

One additional point:

On 23/01/2016 8:33 AM, Duncan Murdoch wrote:


distinction between answers and comments, it's gamification (badges,


One advantage of Stackoverflow is that you can go back and correct silly 
errors (like misspelling "its").


Duncan Murdoch

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PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.


Re: [R] R-help mailing list activity

2016-01-23 Thread Rich Shepard

On Sat, 23 Jan 2016, Duncan Murdoch wrote:

I don't see duplication as counterproductive -- some people like one style, 
some like the other, both will find answers.


Duncan,

  There's another factor to add to your list. Mail lists, such as r-help and
the various SIGs _push_ messages to subscribers' mail boxes. Check your mail
and the threads can be followed. From the subscriber's perspective it's
passive.

  Web fora require subscribers to _pull_ messages by pointing their browser
to that URL, logging in, finding the appropriate forum, and viewing threads.

From the subscriber's perspective it's active.


  I'm one of the former types of participant. I subscribe to multiple mail
lists and review new messages several times a day when time permits or I
have another reason to do so. I'm rarely on a web forum because it requires
much more time away from business than does a mail list.

Just another perspective,

Rich

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PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.


Re: [R] R-help mailing list activity

2016-01-23 Thread Duncan Murdoch

On 23/01/2016 7:28 AM, Jean-Luc Dupouey wrote:

Dear members,

Not a technical question:

The number of threads in this mailing list, following a long period of
increase, has been regularly and strongly decreasing since 2010, passing
from more than 40K threads to less than 11K threads last year. The trend
is similar for most of the "ancient" mailing lists of the R-project. I
cannot imagine the total number of R-related inquiries on the Internet
decreased. It means that contributors have gone elsewhere. Indeed, in
the meantime, the number of R posts on stackoverflow passed from 2K to
100K between 2009 and 2015. Thus my question: what are the
specificities, the plus and minus of the R-project mailing lists, in
comparison with other lists, and especially in comparison with
stackoverflow? A lot of threads are duplicated on both lists, which
seems to me a little bit counterproductive.


I don't see duplication as counterproductive -- some people like one 
style, some like the other, both will find answers.


However, I think there is less duplication than you might think in many 
areas.  Mailing lists are preferable when the people who are good at 
answering your questions use the mailing lists; Stackoverflow is 
preferable when the good answers are there.


I generally prefer the mailing lists, though I occasionally participate 
on Stackoverflow.  The reasons I prefer them:


 1. Permanence.  If Stackoverflow shuts down tomorrow, all posts there 
will likely disappear.  There are several locations that archive the 
mailing list posts. I have local copies of a few thousand posts on my 
own laptop.


 2. Familiarity.  I've been using the mailing lists for 20 years, and 
its easier to continue than to change.  If you're more familiar with the 
Stackoverflow process, you'll probably prefer that.


 3. Simplicity.  This may be a repeat of 2, but the Stackoverflow 
distinction between answers and comments, it's gamification (badges, 
special privileges to high scorers, etc.) just seems unnecessarily ornate.


 4. Interaction.  The mailing lists are a series of conversations, 
whereas Stackoverflow is more like Wikipedia, i.e. a joint project to 
which you can contribute.  (Maybe there are conversations on 
Stackoverflow as well, but I'm not a big enough user to know about them.)


If I look at my own recent record, I tend to answer far more questions 
on the mailing lists, but ask more on Stackoverflow.  I think this is 
due to my original point:  the experts in the topics I'm asking about 
are more likely to be there than here.


Duncan Murdoch

P.S. Your statistics are a little misleading:  you counted threads in 
one R mailing list in one year, and cumulative questions in all R topics 
over 7 years in Stackoverflow, so the difference in traffic isn't as 
large as your numbers look at first glance.  However, I think it is true 
that the mailing list traffic declined and Stackoverflow increased over 
that period.


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Re: [R] R-help mailing list activity

2016-01-23 Thread Thomas Petzoldt

Hi,

from my perspective as R user and package maintainer I would consider 
the normalization of the r-help mailing list a good sign. r-help is 
still a good place for general questions, while more specific 
discussions moved to the r-sig-... mailing lists.


Maybe a slight reduction can also be a motivation for more people to 
step in again answering questions.


Thomas

Am 23.01.2016 um 13:28 schrieb Jean-Luc Dupouey:

Dear members,

Not a technical question:

The number of threads in this mailing list, following a long period of
increase, has been regularly and strongly decreasing since 2010, passing
from more than 40K threads to less than 11K threads last year. The trend
is similar for most of the "ancient" mailing lists of the R-project. I
cannot imagine the total number of R-related inquiries on the Internet
decreased. It means that contributors have gone elsewhere. Indeed, in
the meantime, the number of R posts on stackoverflow passed from 2K to
100K between 2009 and 2015. Thus my question: what are the
specificities, the plus and minus of the R-project mailing lists, in
comparison with other lists, and especially in comparison with
stackoverflow? A lot of threads are duplicated on both lists, which
seems to me a little bit counterproductive.

I hope it is the wright place to ask this question. Thanks in advance,

Jean-Luc Dupouey

__
R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
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PLEASE do read the posting guide
http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.


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and provide commented, minimal, self-contained, reproducible code.


[R] R-help mailing list activity

2016-01-23 Thread Jean-Luc Dupouey

Dear members,

Not a technical question:

The number of threads in this mailing list, following a long period of 
increase, has been regularly and strongly decreasing since 2010, passing 
from more than 40K threads to less than 11K threads last year. The trend 
is similar for most of the "ancient" mailing lists of the R-project. I 
cannot imagine the total number of R-related inquiries on the Internet 
decreased. It means that contributors have gone elsewhere. Indeed, in 
the meantime, the number of R posts on stackoverflow passed from 2K to 
100K between 2009 and 2015. Thus my question: what are the 
specificities, the plus and minus of the R-project mailing lists, in 
comparison with other lists, and especially in comparison with 
stackoverflow? A lot of threads are duplicated on both lists, which 
seems to me a little bit counterproductive.


I hope it is the wright place to ask this question. Thanks in advance,

Jean-Luc Dupouey

__
R-help@r-project.org mailing list -- To UNSUBSCRIBE and more, see
https://stat.ethz.ch/mailman/listinfo/r-help
PLEASE do read the posting guide http://www.R-project.org/posting-guide.html
and provide commented, minimal, self-contained, reproducible code.