Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-28 Thread d6jg

GeoffK wrote: 
> That seems quite feasible if it were the radio only but what about the
> controller?
> Wouldn't the controller have picked up the new channel after I did a
> full reset?  There was definitely nothing in the cache then but it
> couldn't see the network or connect to it when I entered the data
> manually.  Also, I had rebooted the router more than once by switching
> it right off and leaving it for at least one minute before switching on
> again.
> 
> Geoff

It sounds to me like you have had a neighbour's wireless network
interfering with things (hence the appearance of a wireless printer).
All of your non working devices were wireless. The router will have
auto-changed channels to avoid the neighbours network. I agree that a
fixed channel is better. Wired is always better if its possible.



*Vortexbox LMS 7.8 music on QNAP TS419p via NFS* iThingys/iPeng/Tablets
*Living Room* - SB3 -> Onkyo TS606 - > Celestion Ditton F20s - Zone 2 ->
Sony TA FE 320 -> Sennheiser RS 130 & B P7
*Office* - RPi -> Sony TA FE320 -> Celestion F10s / SB3 -> Onkyo CRN 755
-> Wharfedale Modus Cubes
*Dining Room* -> SB Boom *Kitchen* -> UE Radio (upgraded to SB Radio)
*Bedroom (Bedside)* - SB Touch -> Topping TP21 -> AKG Headphones
*Bedroom (TV)* - Amazon Fire TV (SB Player) -> Topping TP20 ->
Wharfedale Modus Cubes

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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-28 Thread OUARZA

Hello,
I live in France and I encounter the same problem since yesterday
morning. The wifi connection is good but no radio works. There is no
problem on the servers?



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-28 Thread Man in a van

GeoffK wrote: 
> That seems quite feasible if it were the radio only but what about the
> controller?
> Wouldn't the controller have picked up the new channel after I did a
> full reset?  There was definitely nothing in the cache then but it
> couldn't see the network or connect to it when I entered the data
> manually.  Also, I had rebooted the router more than once by switching
> it right off and leaving it for at least one minute before switching on
> again.
> 
> Geoff



Geoff, I might be wrong on this one and so stand to be corrected.

I think rebooting the Router (after a short pause) may still use the
same IP addresses that have been assigned previously.

Doing a Router reset (or switching off the Router for a long, 24hr,
period) assigns new IP addresses. The long wait means the addresses are
dropped by the Router.


Ronnie.



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-28 Thread GeoffK

bpa wrote: 
> Sounds like some info was cached was being used and it has now expired.
> I suspect router changed channel and SB were looking on the old channel
> as old SSID etc had been cached.  This info cache then expired and Radio
> started looking properly again.
> 

That seems quite feasible if it were the radio only but what about the
controller?
Wouldn't the controller have picked up the new channel after I did a
full reset?  There was definitely nothing in the cache then but it
couldn't see the network or connect to it when I entered the data
manually.  Also, I had rebooted the router more than once by switching
it right off and leaving it for at least one minute before switching on
again.

Geoff



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-28 Thread d6jg

Man in a van wrote: 
> Geoff, I might be wrong on this one and so stand to be corrected.
> 
> I think rebooting the Router (after a short pause) may still use the
> same IP addresses that have been assigned previously.
> 
> Doing a Router reset (or switching off the Router for a long, 24hr,
> period) assigns new IP addresses. The long wait means the addresses are
> dropped by the Router.
> 
> 
> Ronnie.

You are half right. The router's DHCP server dishes out IP addresses on
a lease basis based on the connecting devices MAC address. The length of
the lease is usually 24 hours from the devices request for a lease but
may be a different period.

On a Windows machine you can force the commencement of a new lease by
typing
ipconfig /renew
at a command prompt.
You will get the same IP but for a new lease period.

To see what your DHCP server has dished out in full type
ipconfig /all

I am pretty certain that rebooting an SB forces a renew request. It does
on a PC. In fact I am certain.

NB. Wireless and wired connections have different MAC addresses.



*Vortexbox LMS 7.8 music on QNAP TS419p via NFS* iThingys/iPeng/Tablets
*Living Room* - SB3 -> Onkyo TS606 - > Celestion Ditton F20s - Zone 2 ->
Sony TA FE 320 -> Sennheiser RS 130 & B P7
*Office* - RPi -> Sony TA FE320 -> Celestion F10s / SB3 -> Onkyo CRN 755
-> Wharfedale Modus Cubes
*Dining Room* -> SB Boom *Kitchen* -> UE Radio (upgraded to SB Radio)
*Bedroom (Bedside)* - SB Touch -> Topping TP21 -> AKG Headphones
*Bedroom (TV)* - Amazon Fire TV (SB Player) -> Topping TP20 ->
Wharfedale Modus Cubes

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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-27 Thread bpa

GeoffK wrote: 
> Everything is now working normally but I have done nothing that actually
> affected the change from working to not working to working again.  It
> must have been an external influence from either TalkTalk or Squeezebox,
> but neither have owned up.  I think I will contact Logitech tomorrow and
> see what they say.
> 

Sounds like some info was cached was being used and it has now expired.

I suspect router changed channel and SB were looking on the old channel
as old SSID etc had been cached.  This info cache then expired and Radio
started looking properly again.

Personally I found that auto channel setting on routers general make
things worse. Keep a note of the channel setting and see if when
channels changes it coincides with a problem.



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-27 Thread GeoffK

I didn't say yesterday that while I was running the radio on LMS from my
PC, I could see the radio and control it from the LMS web interface. 
This is while neither the controller nor the Android app could see the
radio, and neither the radio nor the controller could see or connect to
my wireless network.  I'm assuming it's a software issue affecting
either the router or the MySqueezebox.com - but I've no hard evidence
for that.

Today, I thought I might change the router password, just for something
to try.  However, first I tried again to connect the controller manually
to my wireless network.  Much to my surprise, it found my network and
connected after I entered the router password.  What's more, I could
switch the radio on with the controller, as it should.  Then, I tried to
switch the radio from the Ethernet network to the wireless network. 
This time, it appeared to find a network with my old network name.  The
devices must cache the name of the network it was last connected to.  So
I put the new name in manually and it found the network first time.

Everything is now working normally but I have done nothing that actually
affected the change from working to not working to working again.  It
must have been an external influence from either TalkTalk or Squeezebox,
but neither have owned up.  I think I will contact Logitech tomorrow and
see what they say.

Thanks to everyone for all attempts to help.  It has been extremely
frustrating for me but it is really gratifying to know that there are
people with real expertise that are willing to help.  You couldn't have
known, and neither could I, that all our efforts have been sabotaged by
some outside body.

Geoff



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-27 Thread toby10

Agree with bpa.  Definitely set a fixed WiFi G channel (1 or 6 or 11),
don't use "auto".  Also reboot (just unplug and plug back in) the router
once a month.  A router is just a computer running very task specific
software.  Reboots are necessary for any computer, every now and then. 
:)



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread reinholdk

For me it seems that you are trying too much things at a time.

You said the Radio is connected to the network by cable now. That's
fine. So keep it like that until you succeed in connecting it with LMS.
But first, try connecting the Radio to mysqueezebox.com from the Radio's
menu and try playing some internet radio station. Report back if this
works.



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread GeoffK

Thanks for the expertise offered - obviously much greater than mine.

I've now tried connecting with encryption switched off but still no
effect. 
I tried manually connecting to my network name (SSID) with no
encryption, WPA and WPA2 (with encryption on), but nothing. 

Encryption information is as follows (from router info): "Security mode:
WPA-PSK+WPA2-PSK.  Encryption mode: TKIP+AES".

The router shows all devices that have been connected and highlights
those currently connected.  The radio now shows as connected (now by
cable) but the controller isn't.
The LMS computer is connected by Ethernet cable to the router but LMS
has not been running.  It made no difference when I enabled it.

The router info shows "2.4 GHz Transmission mode: 802.11b/g//n  Channel:
Auto.  5 GHz Transmission mode: 802.11a/n/ac" Channel: Auto.

I can't now try diagnostics on the controller,  Since I reset it, it
will only let me try to connect to a network.  As I can't do that, it's
completely useless.
If I try diagnostics on the radio and select "Wireless Info", it just
shows as "Not connected" - and, of course it won't connect.  As I said
earlier, it shows my network name, but shows no signal strength.  I'm
fairly sure that is what the controller showed before I reset it.

-"Another idea ping them or connect to them with ssh"-  How do I do
that?

I have now been in contact with TalkTalk but they were no use at all.  I
was just told they couldn't help because it was a Squeezebox issue.

Geoff



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread toby10

GeoffK wrote: 
> 
> 2. I'm reluctant to turn off encryption until I've exhausted everything
> else.  I'm afraid I'll have to reset everything for all devices when I
> switch it back on again. Geoff

Turning On/Off encryption is just a mouse click, nothing to re-setup on
any device.

GeoffK wrote: 
> 
> It must be seeing that in real time because it went off again and a
> wireless printer appeared and disappeared as well. Geoff

If printer is appearing then disappearing that also indicates a
network/WiFi issue.



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread toby10

GeoffK wrote: 
> 
> 1. The router does operate on 2.4Ghz (and 5 GHz)

Do you even have N devices?  Is LMS computer on N or G?  If LMS is on N
it might be on a different network than your Radio & Controller (which
can only be on G).



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread Mnyb

toby10 wrote: 
> Yes, but a simple look into Radio diagnostics would reveal if Radio is
> on network or not.  Or just select Switch to MySB.com, if it plays
> internet radio then it is on the network.
> Sadly, the WiFi indicator colors used to actually mean something (White,
> Blue, Red), but that got botched up long ago (last I heard, anyway).  :(

Yes it's only red and white now :/ it was like the duet that different
colours meant something like green or yellow.

So it may very well be on the network but not connected to LMS or
mysqueezebox.com .

The wifi router should be able to tell if they there and also the
diagnostic on the radio , should be able to tell something .

Another idea ping them or connect to them with ssh , they know they are
there :) a simple ping should get trough .




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Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
(spares Touch, SB3, reciever ,controller )
server HP proliant micro server N36L with ClearOS Linux

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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread bpa

What is the make/model of the wireless router ? (just in case there is
something odd when working with SBs)



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread bpa

GeoffK wrote: 
> 
> 
> Forget about the controller for the moment. Once you get Radio working -
> then you'll know how to get the controller sorted.
> 
> What do you see when on the Radio you do Settings > Advanced >
> Networking > Choose Network > Connect to Wireless.



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread GeoffK

On the radio, Settings > Advanced > Networking > Choose Network >
Connect to Wireless, I currently see the old SSID (but not the current
one), someone's wireless printer and 'I don't see my network' (plus
'Help').
I have tried entering the network details manually a number of times but
with no success.
I know the new SSID and network password I have used are correct because
I've had to enter that on my Nexus to get my Internet connection back
after changing the SSID.

Meanwhile my controller is still Scanning for Players' and the
Squeezebox app on the Nexus is blank.

Geoff



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread bpa

GeoffK wrote: 
> On the radio, Settings > Advanced > Networking > Choose Network >
> Connect to Wireless, I currently see the old SSID (but not the current
> one), someone's wireless printer and 'I don't see my network' (plus
> 'Help').

Is there a tick mark again your old SSID ?
What type of wifi symbol is shown against your old SSID  - all grey or
white spot and some grey/white arcs or all white ?
what happens when you select "I don't see my network"



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread Mnyb

GeoffK wrote: 
> On the radio, Settings > Advanced > Networking > Choose Network >
> Connect to Wireless, I currently see the old SSID (but not the current
> one), someone's wireless printer and 'I don't see my network' (plus
> 'Help').
> I have tried entering the network details manually a number of times but
> with no success.
> I know the new SSID and network password I have used are correct because
> I've had to enter that on my Nexus to get my Internet connection back
> after changing the SSID.
> 
> Meanwhile my controller is still Scanning for Players' and the
> Squeezebox app on the Nexus is blank.
> 
> Geoff

bpa wrote: 
> Is there a tick mark again your old SSID ?
> What type of wifi symbol is shown against your old SSID  - all grey or
> white spot and some grey/white arcs or all white ?
> what happens when you select "I don't see my network"

Weird Is the old router turned of or did you use the old ssid on the
same router ? BTW check so that you don't hide the SSID some routers
still have this silly option don’t use it (it does not get any safer)




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
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sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
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server HP proliant micro server N36L with ClearOS Linux

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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-26 Thread Mnyb

Can the b mode be turned off ? You only need g/n a/ac , that would
probably not solve the current problem . But b mode is known to make the
network much slower .

It is the same network ? No guest network active on the router or any
other such setting that isolates wifi from Ethernet ?

What IP address and subnet do the different things have ?




Main hifi: Touch + CIA PS +MeridianG68J MeridianHD621 MeridianG98DH 2 x
MeridianDSP5200 MeridianDSP5200HC 2 xMeridianDSP3100 +Rel Stadium 3
sub.
Bedroom/Office: Boom
Kitchen: Touch + powered Fostex PM0.4
Misc use: Radio (with battery)
iPad1 with iPengHD & SqueezePad
(spares Touch, SB3, reciever ,controller )
server HP proliant micro server N36L with ClearOS Linux

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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-25 Thread toby10

Router firewall should have nothing to do with connecting to WiFi, leave
that alone.  Nor does having LMS running affect player connection to
WiFi.
Forget Controller for now, just get Radio connected manually.

Radio > Settings > Advanced > Networking > Choose Network > Wireless
Does it list any nearby networks?  Is yours listed?



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-25 Thread GeoffK

Thanks for all the comments and suggestions.
I'll try to comment on each.
1. The router does operate on 2.4Ghz (and 5 GHz)
2. I'm reluctant to turn off encryption until I've exhausted everything
else.  I'm afraid I'll have to reset everything for all devices when I
switch it back on again.
3. I have restarted my PC (and everything else).  LMS has been off for a
long time, and when I did start it up, nothing had changed and it made
no difference.  The log file would not have been recording when the
radio and controller stopped.
4. I have now tried an Ethernet connection to the radio works.  That's
good.  However, the controller is wireless only, of course, so that
still doesn't work.
5. The router software gives the IP addresses of everything connected.
6. I tried repeatedly to connect the radio and controller manually.  The
radio does still shows my wireless network but won't connect but I
suspect that information is stored on the device.  It was the same on
the controller but when I did a full reset on that and tried to connect
manually, my network did not show but the neighbour's does.  It must be
seeing that in real time because it went off again and a wireless
printer appeared and disappeared as well. I tried to connect the the
neighbour's network just as a trial but was encrypted with a
non-supported type.

So it seems that my wireless network has vanished as far as the
Squeezebox kit is concerned, but not for my Nexus, or my router.
It must be a hardware/software problem somewhere.

Geoff



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-25 Thread castalla

GeoffK wrote: 
> Thanks for all the comments and suggestions.
> 
> 2. I'm reluctant to turn off encryption until I've exhausted everything
> else.  I'm afraid I'll have to reset everything for all devices when I
> switch it back on again.
> 
> Geoff

Just switch off - see if the Controller pr Radio connect ... if yes,
then it suggests a password encryption problem.

You can just reset the router back to original encryption settings.



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-25 Thread Man in a van

GeoffK wrote: 
> Thanks for all the comments and suggestions.
> I'll try to comment on each.
> 1. The router does operate on 2.4Ghz (and 5 GHz)
> 2. I'm reluctant to turn off encryption until I've exhausted everything
> else.  I'm afraid I'll have to reset everything for all devices when I
> switch it back on again.
> 
> So it seems that my wireless network has vanished as far as the
> Squeezebox kit is concerned, but not for my Nexus, or my router.
> It must be a hardware/software problem somewhere.
> 
> Geoff

what level of encryption are you using?



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-25 Thread reinholdk

toby10 wrote: 
> Nor does having LMS running affect player connection to WiFi.

That's true, but if the Radio indicates that there is no connection by
displaying the WiFi symbol in red it could also mean that there is no
connection to LMS although the WiFi connection is fine.
So in addition to your suggestion regarding the network I'd also look to
the state of LMS on the PC.



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-24 Thread GeoffK

I'm no expert but I've no other network problems and the system was
working OK. 
My router info tells me it operates on 5 & 2.4GHz with the same unique
network name and password and WPA2 encryption.
I've tried a factory reset but the controller just tells me it can't
connect to my network.

Geoff



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-24 Thread Man in a van

GeoffK wrote: 
> 
> 
> I live in the West Midlands of England.
> Is this a general problem?
> 
> Geoff

Fixed :p:)

Geoff, if you have an android device this may help you

19071


atb

Ronnie

(Burntwood)


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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-24 Thread reinholdk

Maybe a problem with LMS on your PC? Did you restart your PC already?
Which OS? Does the LMS WebUI look ok? Did you check the LMS server.log
file?



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-24 Thread castalla

Try turning off the router encryption - as a test.



Touch - Muse M50 EX TPA3123 T-Amp Mini - Acoustics Q10 speakers
Logitech Radio
Logitech UE Radio
O2 Joggler + SqpOS + Aune X2 T-amp + Mordaunt Short ms-3.40 speakers 
IBOX + Debian 7 + LMS 7.8.1 + Squeezelite - Soundwave SW100 speaker
UPnPBridge - O2 Joggler - 2 paired Sonos Play1 speakers
UPnPBridge - Rocki - Sony SRS-BTM8 speaker
SB Player - Fire TV

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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-24 Thread Man in a van

Geoff,

have you tried an Ethernet connection to the Radio?

Another good app is Fing, this will give the IP addresses of your
network stuff

https://play.google.com/store/apps/details?id=com.overlook.android.fing=en_GB


Ronnie



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-24 Thread GeoffK

Ronnie,
Yes. I've reset the router but that doesn't work.  I've tried the WiFi
Analyser you suggested (on my wireless Nexus) and everything looks good.
I don't understand the numbers but -30 - -40 dB must be OK.  There's
nothing else locally that interferes or comes close.  All the channels
shown, including the one currently selected. have 10 stars.

Having done the factory reset on the controller, that now still refuses
to connect to my network or even to see it.  The router settings look
right.
I tried disabling the router firewall but that made no difference

I'm wondering if this has anything to do with Talk Talk, my broadband
supplier, but I don't see what they could change, apart perhaps from the
firewall, and I don't understand the other settings to try playing with
those.  But why would any of these suddenly need changing?  

I have other Squeezebox devices but these are still packed away after a
recent move and I've had LMS disabled on my PC.  I started LMS just on
the off-chance that by selecting the 'My Music' option on the radio, it
might just kickstart it into life.  No chance.  The radio still tells me
it can't connect to my network.  The controller can't even find it.

I just don't know what to do.

Geoff



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Re: [SlimDevices: Radio] Radio and controller stopped

2015-10-24 Thread kidstypike

Maybe barking up the wrong tree, but Squeezeboxen only work on 2.4GHz?



kidstypike 
1 x SB3 - 1 x Boom - 1 x (Squeezebox) Radio - 2 x Touch - 2 x
piCorePlayer

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