Re: [SA-list] SSL handshake failed - custom https application

2015-03-17 Thread Ann Lynnworth
Dirk,

Thank you for the suggestion, I went with TLS 1.0. I was able to get an 
'A' rating from the DigiCert inspector using TLS 1.0 and 1.2, I think 
due to using a restricted list of ciphers with OpenSSL 1.0.2 in my own 
application.   It's all working perfectly now.

Best,
Ann

On 3/16/2015 8:45 AM, dirk wrote:
 Ann,


 why not enable TLS 1.0, that should work fine and doesn't have the
 Poodle issue (as SSL 3.0 has)



 dirk

 On 2015-03-16 03:35, Ann Lynnworth wrote:
 Dirk,

 This is resolved.  By enabling SSL 3.0 in my custom https application,
 I
 was able to get the SSL handshake from Servers Alive to succeed. TLS
 1.1
 did not work, FYI.

 I will send you a copy of the DigiCert analysis of the security,
 off-list.

 IE10 and IE11 still do not want to accept the page, so that is still a
 mystery but definitely not your problem. (Nor mine, since I don't
 actually use those browsers.)

 Best,
 Ann

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to
 salive@woodstone.nu
 If you use auto-responders (like out-of-the-office messages), make
 sure that they are not sent to the list nor to individual members.
 Doing so will cause you to be automatically removed from the list.

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.


Re: [SA-list] SSL handshake failed - custom https application

2015-03-15 Thread Ann Lynnworth
Dirk,

I will certainly try re-enabling TLS 1.1 and/or SSL 3 and see whether 
that solves it for the time being.

I had disallowed the other protocols after the heartbleed alerts came 
out.  Reference, for example, 
https://www.digicert.com/heartbleed-bug-vulnerability.htm

Thank you very much for the clear answer on this one, at least now I 
know what I am dealing with.  This does strongly imply that IE10 and 
IE11 do not implement TLS 1.2 either, which is contrary to the 
implication of the [x] tick they offer under options. (!!)

Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.


Re: [SA-list] SSL handshake failed - custom https application

2015-03-15 Thread Ann Lynnworth
Dirk,

This is resolved.  By enabling SSL 3.0 in my custom https application, I 
was able to get the SSL handshake from Servers Alive to succeed. TLS 1.1 
did not work, FYI.

I will send you a copy of the DigiCert analysis of the security, off-list.

IE10 and IE11 still do not want to accept the page, so that is still a 
mystery but definitely not your problem. (Nor mine, since I don't 
actually use those browsers.)

Best,
Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.


Re: [SA-list] SSL handshake failed - custom https application

2015-03-14 Thread Ann Lynnworth
Hi Dirk,

Thank you - this is not an emergency but I definitely look forward to 
some new clues.

Murphy's Law: that demo server is offline for a while.  Here is a second 
URL with the same issue:
https://db.demos.href.com:8057/

Best,
Ann



On 3/14/2015 10:50 AM, dirk wrote:
 Hi Ann,


 Nice long write up :-)
 I can't open the URL in IE and I get the error in Servers Alive as you
 described.
 I'm now checking with the developper of the HTTPS checking component what
 can be the reason and what can be done about it.
 I'll keep you (as always) updated on this.



 Dirk;
   

 -Original Message-
 From: Servers Alive Discussion List [mailto:salive@woodstone.nu] On Behalf
 Of Ann Lynnworth
 Sent: Saturday, March 14, 2015 9:51 AM
 To: Servers Alive Discussion List
 Subject: [SA-list] SSL handshake failed - custom https application

 I'm having a problem trying to make an SSL connection from Servers Alive to
 my self-made https application using a self-made certificate generated by
 openssl.  The https url works fine from Google Chrome and Firefox as long as
 I install the root certificate on the client machine (for chrome) or into
 the browser (for firefox).  No matter what I do, I
 cannot get IE10 or IE11 to visit the site.   (Note: Same https web
 application installed on various machines and Windows versions all give the
 same result.)

 I guess that SAlive uses the same Windows OS core components as Internet
 Explorer, and therefore SAlive refuses to do the SSL handshake.  Is that
 basically accurate?

 I have reviewed http://support.microsoft.com/en-us/kb/2661254 in great
 detail. My root cert and my web site cert both use 2048 bits.

 Many web sites indicate that IE and Chrome use the same crypto logic, but
 that has not been my experience at all.  Chrome responds immediately once
 the root cert is trusted - no reboot required.  IE never progresses.

 I have tested my cert from as many angles as possible, including using the
 DigiCert inspector, from which it receives an A rating.

 And I have tried enabling all the old insecure SSL 2, 3, plus TLS 1, 1.1,
 1.2 options in Internet Explorer options under Advanced
 Security, and none of that makes any difference.

 By now I hope you are curious enough to test a link and tell me whether you
 can get it to open in IE10, IE11 and/or Servers Alive!
 https://lite.demos.href.com:8453/   (( This link is active now and will
 be for a little while; apologies to future readers, it probably will not
 stay open once this conversation ends.   ))

 I am quite willing to have the root certificate trusted on the machine that
 runs Servers Alive (and it is, as evidenced by Chrome being able to open the
 page).

 I have also tried the advice on
 http://netsekure.org/2011/04/automatic-ca-root-certificate-updates-on-window
 s/
 about disabling the auto update of the root list; that did not help.

 Just in case I was misreading the '2048' in the public key details, I tried
 the advice of logging details about  1024bit certificates (from the answer
 on
 https://social.technet.microsoft.com/Forums/windows/en-US/2719388a-840a-492c
 -a509-42804860ee9a/unable-to-open-https-site-with-not-trusted-certificate-on
 -ie10?forum=w8itprogeneral
 )   and nothing gets logged when I use the web page from Chrome or
 Firefox or IE.

 Thank you for reading and especially for any solution.

 Ann

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to
 salive@woodstone.nu If you use auto-responders (like out-of-the-office
 messages), make sure that they are not sent to the list nor to individual
 members.  Doing so will cause you to be automatically removed from the list.

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
 salive@woodstone.nu
 If you use auto-responders (like out-of-the-office messages), make sure that 
 they are not sent to the list nor to individual members.  Doing so will cause 
 you to be automatically removed from the list.


To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.


[SA-list] SSL handshake failed - custom https application

2015-03-14 Thread Ann Lynnworth
I'm having a problem trying to make an SSL connection from Servers Alive 
to my self-made https application using a self-made certificate 
generated by openssl.  The https url works fine from Google Chrome and 
Firefox as long as I install the root certificate on the client machine 
(for chrome) or into the browser (for firefox).  No matter what I do, I 
cannot get IE10 or IE11 to visit the site.   (Note: Same https web 
application installed on various machines and Windows versions all give 
the same result.)

I guess that SAlive uses the same Windows OS core components as Internet 
Explorer, and therefore SAlive refuses to do the SSL handshake.  Is that 
basically accurate?

I have reviewed http://support.microsoft.com/en-us/kb/2661254 in great 
detail. My root cert and my web site cert both use 2048 bits.

Many web sites indicate that IE and Chrome use the same crypto logic, 
but that has not been my experience at all.  Chrome responds immediately 
once the root cert is trusted - no reboot required.  IE never progresses.

I have tested my cert from as many angles as possible, including using 
the DigiCert inspector, from which it receives an A rating.

And I have tried enabling all the old insecure SSL 2, 3, plus TLS 1, 
1.1, 1.2 options in Internet Explorer options under Advanced 
Security, and none of that makes any difference.

By now I hope you are curious enough to test a link and tell me whether 
you can get it to open in IE10, IE11 and/or Servers Alive! 
https://lite.demos.href.com:8453/   (( This link is active now and will 
be for a little while; apologies to future readers, it probably will not 
stay open once this conversation ends.   ))

I am quite willing to have the root certificate trusted on the machine 
that runs Servers Alive (and it is, as evidenced by Chrome being able to 
open the page).

I have also tried the advice on 
http://netsekure.org/2011/04/automatic-ca-root-certificate-updates-on-windows/ 
about disabling the auto update of the root list; that did not help.

Just in case I was misreading the '2048' in the public key details, I 
tried the advice of logging details about  1024bit certificates (from 
the answer on 
https://social.technet.microsoft.com/Forums/windows/en-US/2719388a-840a-492c-a509-42804860ee9a/unable-to-open-https-site-with-not-trusted-certificate-on-ie10?forum=w8itprogeneral
 
)   and nothing gets logged when I use the web page from Chrome or 
Firefox or IE.

Thank you for reading and especially for any solution.

Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.


[SA-list] https cert expired - unable to clear message

2014-11-02 Thread Ann Lynnworth
Hi,

A few hours ago, Servers Alive correctly picked up on the fact that an 
intermediate certificates involved on one of my servers had expired.  I fixed 
the problem on the server in question, and now ... Servers Alive insists that 
the problem remains.  

I have checked the certificate using Firefox (view the certificate and look at 
the details), DigiCert utility (https://www.digicert.com/util/ 
(https://www.digicert.com/util/)), and with 
https://www.sslshopper.com/ssl-checker.html 
(https://www.sslshopper.com/ssl-checker.html).  All report zero problems now. 
 

I have rebooted the machine running Servers Alive, and that did not help.

How can I clear the old certificate out of the Servers Alive cache of 
certificates ??  

Thanks,
Ann




To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 


[SA-list] SSL 3.0 gone; TLS 1.2 ??

2014-10-22 Thread Ann Lynnworth
Hi,

I have a problem checking https sites since I removed SSL 3.0 support on 
the sites being checked.  I am using Servers Alive v7.2.2631 on Win2012 
server.  Testing the same URL in Internet Explorer on Win2012 gives a 
normal web page, no errors about the certificate or anything.

Same problem when running Servers Alive on Win2003 server.

I disabled SSL 3 because of Poodle per the notes on 
https://www.digicert.com/ssl-support/iis-disabling-ssl-v3.htm

Sometimes Servers Alive reports an issue with the SSL handshake (e.g. 
1st test).  Sometimes it says that the connection has been aborted by 
the network or intermediate services (e.g. subsequent tests).

I guess Servers Alive would have to connect with TLS 1.2.

-Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.


Re: [SA-list] The nexy version(s)....your vision

2014-10-06 Thread Ann Lynnworth
One feature I would really use is the ability to search within the tree to 
quickly locate an item.  Find, Find next match.  

In terms of reporting, it would be wonderful to offer sliced views of the data 
on separate URLs. For example, say I monitor 50 things but I have one customer 
interested in watching just 15 of them, and s/he has no business looking at the 
other items.  It would be nice to show that person the status report for those 
selected 15 items.   It doesn't have to be high security with login, it could 
just be unique URLs reporting on a set of checks. 

Best,
Ann






To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 


[SA-list] save/restore setup

2014-04-21 Thread Ann Lynnworth
Is there any way to save (export, backup) the overall Servers Alive 
setup to transfer to another machine?  Registry settings somewhere? 
Files to transfer?

Thank you.

Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.


Re: [SA-list] https

2014-04-19 Thread Ann Lynnworth
Hi,

I am running Servers Alive v7.0.2565.  I recently changed (hardened) the 
SSL situation on my Windows servers, based on recommendations from 
DigiCert (www.digicert.com) (they provide a free testing utility for 
their customers, and it reports on all SSL vulnerabilities for desired 
URLs+ports).  I used these two steps to bring up the compliance:

http://support.microsoft.com/kb/980436, setting
AllowInsecureRenegoClients and AllowInsecureRenegoServers to DWORD 0.

https://www.nartac.com/Products/IISCrypto/Default.aspx - download 
utility, run it using the [Best Practices] feature. Reboot.

After doing those steps, all my Servers Alive HTTPS tests failed. The 
error status info says SSL Handshake failed.

Some of my test URLs work on both https and http, and if I use http, the 
Servers Alive tests work fine. The problem is limited to https requests.

Do I need to upgrade Servers Alive to use newer SSL 3.0/TLS 1.2?  Or is 
there a way that I can get Servers Alive to use more secure protocols 
and/or ciphers?

Here is a sample test URL:
https://www.href.com/favicon.ico

Thank you very much.

Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.


Re: [SA-list] only one instance

2013-06-07 Thread Ann Lynnworth
Ok, thanks for considering.  I don't have any way to run a task before 
connecting; at least, no way that is easier than clicking an [ok] button 
once.

One day I will move salive to a newer OS and/or a server that does not 
use VNC.  I can easily live with this until then.  I think you'd need an 
expert on the quirks of VNC on Win2003 to make a really good guess about 
the real story here.

Have a good weekend and thanks for a super product, I am 99.9% happy 
with it !

Ann


On 06/07/2013 5:00 AM, Dirk Bulinckx wrote:
 The only work-around I can currently see, is that before restarting the GUI,
 is that you kill the running instance (if there is one running).
 As for the reason why you get this I have no clue :-(


 Dirk Bulinckx
 Servers Alive - http://www.woodstone.nu
 StellarDNS (DNS Hosting) - http://www.stellardns.com

 -Original Message-
 From: Servers Alive Discussion List [mailto:salive@woodstone.nu] On Behalf
 Of Ann Lynnworth
 Sent: Friday, June 07, 2013 1:46 AM
 To: Servers Alive Discussion List
 Subject: Re: [SA-list] only one instance

 Hi Dirk,

 Yes, with VNC you get the real desktop, unlike with Remote Desktop where you
 get a terminal server session.

 If I reconnect to the server within a short amount of time, there is only 1
 process and there is no pop-up message. If I go to the server after a long
 time, say 6+ hours, then the pop-up appears and yes, there are 2 processes
 running.  As soon as I say [ok] to the dialog, the 2nd process goes away.

 Ann


 On 06/06/2013 7:00 AM, Dirk Bulinckx wrote:
 Hi Ann,


 when you login using TightVNC do you get the real desktop as if you
 would login directly on the system or does it give you a virtual desktop
 (like a Remote Desktop connection would give you)?

 Also if you look at the taskmanager is the serversalive.exe process
 running when yuo get that error?  And if so how many times?


 dirk

 On Thu, 06 Jun 2013 00:45:42 +0200, Ann Lynnworth wrote:
 On a server where I use VNC to manage the machine, I see this message
 almost each time I connect:

 You can only have one instance of Servers Alive running!
 [ok]

 I have SA configured to run as a Windows service.

 No other applications appear to try to start just because I connect
 to
 the machine.

 I would not say this is a huge problem, it's just annoying and I
 guess
 it is particular to VNC usage, so maybe you (Dirk) were not aware it
 was
 happening.  I'm using TightVNC service 1.3.10 from 2009.

 Ann

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to
 salive@woodstone.nu
 If you use auto-responders (like out-of-the-office messages), make
 sure that they are not sent to the list nor to individual members.
 Doing so will cause you to be automatically removed from the list.
 To unsubscribe send a message with UNSUBSCRIBE in the subject line to
 salive@woodstone.nu
 If you use auto-responders (like out-of-the-office messages), make sure that
 they are not sent to the list nor to individual members.  Doing so will
 cause you to be automatically removed from the list.

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
 salive@woodstone.nu
 If you use auto-responders (like out-of-the-office messages), make sure that 
 they are not sent to the list nor to individual members.  Doing so will cause 
 you to be automatically removed from the list.



To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.



Re: [SA-list] only one instance

2013-06-06 Thread Ann Lynnworth
Hi Jason,

Yeah, the servers are thousands of miles away from me right now, but I'm sure 
the 2nd instance is running when this happens. I just verified that with 
SysInternals process viewer. Tiny snapshot is here now: 
http://screenshots.href.com/woodstone/snapServersAlive-v7-running2x.png 
(http://screenshots.href.com/woodstone/snapServersAlive-v7-running2x.png)  The 
2nd column is PID and the 3rd column is an indication of how long the process 
has been running.   When I click [ok] on the dialog, the longer-running 
instance stays and the other one disappears.

I do not use a 2nd instance to monitor the first.   I keep an eye on the 
salive web report almost constantly.  I have not had any stability problems 
with salive itself in many months.  I'm running v7.0.2565 as-service on 
Win2003.  I used to have a lot of crashes with v6 when I ran as-app.  I now 
suspect that whatever is  triggering this 2nd instance is the same thing that 
was triggering the problems that I saw with v6.  

Ann


On 06/06/2013 4:00 AM, Jason Passow wrote:
We use VNC to connect to a machine running Salive as an app now.  We use to 
use it to connect as a service until our move to Server 2008.    I have never 
experienced the only one instance problem due to VNC.   I am wondering if you 
were to physically go to the console screen if you would also see it there.  

Do you have a second Salive instance monitoring the first?  If so does it have 
an alert for auto-recovery to start the Salive service?   If so I would bet 
that the issue is there.    

This happens occasionally to us when Salive gets hung and our monitoring 
instance kills and restarts the main instance.   

Jason Passow
Network Administrator
Mississippi Welders Supply
http://www.mwsco.com (http://www.mwsco.com) 
jas...@mwsco.com (mailto:jas...@mwsco.com)
ph: (507) 494-5178
fax: (507) 454-8104





From: Ann Lynnworth [mailto:a...@href.com (mailto:a...@href.com)]
To: Servers Alive Discussion List [mailto:salive@woodstone.nu 
(mailto:salive@woodstone.nu)]
Sent: Wed, 05 Jun 2013 22:00:20 -0600
Subject: Re: [SA-list] only one instance

I don't quite follow your advice yet. By you will need to use the 
remote, do you mean Remote Desktop? Or a remote mode of Servers Alive 
itself?

With VNC, there is a just a single shared Windows account in play. Using 
VNC is like connecting to the console session with Microsoft Remote 
Desktop.

Ann

On 06/06/2013 12:15 AM, Goggins, Patrick wrote:
 You will need to use the remote. I've since stopped using the service and 
 have the monitoring VM startup, auto-login, and auto-start interactively SA. 
 Then whenever we need access a single shared account is used.


 ~Patrick

 -Original Message-
 From: Servers Alive Discussion List [mailto:salive@woodstone.nu 
 (mailto:salive@woodstone.nu)] On Behalf Of Ann Lynnworth
 Sent: Wednesday, June 05, 2013 5:46 PM
 To: Servers Alive Discussion List
 Subject: [SA-list] only one instance

 On a server where I use VNC to manage the machine, I see this message almost 
 each time I connect:

 You can only have one instance of Servers Alive running!
 [ok]

 I have SA configured to run as a Windows service.

 No other applications appear to try to start just because I connect to the 
 machine.

 I would not say this is a huge problem, it's just annoying and I guess it is 
 particular to VNC usage, so maybe you (Dirk) were not aware it was happening. 
 I'm using TightVNC service 1.3.10 from 2009.

 Ann

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
 salive@woodstone.nu (mailto:salive@woodstone.nu) If you use auto-responders 
 (like out-of-the-office messages), make sure that they are not sent to the 
 list nor to individual members. Doing so will cause you to be automatically 
 removed from the list.

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
 salive@woodstone.nu (mailto:salive@woodstone.nu)
 If you use auto-responders (like out-of-the-office messages), make sure that 
 they are not sent to the list nor to individual members. Doing so will cause 
 you to be automatically removed from the list.



To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu (mailto:salive@woodstone.nu)
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list.



To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu (mailto:salive@woodstone.nu)
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members. Doing so will cause 
you to be automatically removed from the list. 


To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use

[SA-list] only one instance

2013-06-05 Thread Ann Lynnworth
On a server where I use VNC to manage the machine, I see this message 
almost each time I connect:

You can only have one instance of Servers Alive running!
[ok]

I have SA configured to run as a Windows service.

No other applications appear to try to start just because I connect to 
the machine.

I would not say this is a huge problem, it's just annoying and I guess 
it is particular to VNC usage, so maybe you (Dirk) were not aware it was 
happening.  I'm using TightVNC service 1.3.10 from 2009.

Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.



Re: [SA-list] only one instance

2013-06-05 Thread Ann Lynnworth
I don't quite follow your advice yet. By you will need to use the 
remote, do you mean Remote Desktop? Or a remote mode of Servers Alive 
itself?

With VNC, there is a just a single shared Windows account in play. Using 
VNC is like connecting to the console session with Microsoft Remote 
Desktop.

Ann

On 06/06/2013 12:15 AM, Goggins, Patrick wrote:
 You will need to use the remote. I've since stopped using the service and 
 have the monitoring VM startup, auto-login, and auto-start interactively SA. 
 Then whenever we need access a single shared account is used.


 ~Patrick

 -Original Message-
 From: Servers Alive Discussion List [mailto:salive@woodstone.nu] On Behalf Of 
 Ann Lynnworth
 Sent: Wednesday, June 05, 2013 5:46 PM
 To: Servers Alive Discussion List
 Subject: [SA-list] only one instance

 On a server where I use VNC to manage the machine, I see this message almost 
 each time I connect:

 You can only have one instance of Servers Alive running!
 [ok]

 I have SA configured to run as a Windows service.

 No other applications appear to try to start just because I connect to the 
 machine.

 I would not say this is a huge problem, it's just annoying and I guess it is 
 particular to VNC usage, so maybe you (Dirk) were not aware it was happening. 
  I'm using TightVNC service 1.3.10 from 2009.

 Ann

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
 salive@woodstone.nu If you use auto-responders (like out-of-the-office 
 messages), make sure that they are not sent to the list nor to individual 
 members.  Doing so will cause you to be automatically removed from the list.

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
 salive@woodstone.nu
 If you use auto-responders (like out-of-the-office messages), make sure that 
 they are not sent to the list nor to individual members.  Doing so will cause 
 you to be automatically removed from the list.



To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.



Re: [SA-list] SMTP configuration for multiple recipients; 302 redirect loop

2013-05-15 Thread Ann Lynnworth
Dirk,

Thank you very much for the full explanation about the email recipient 
list.  My errors with google were intermittent.  Some messages went 
through and others did not.  Under Setup, I have ticked the box for 
separating the messages by recipient.  So it seems likely that now they 
will all go through.
About the 302 issue, yes, the timeout was definitely longer than the 
time it took to get the 302 response, say 25ms versus probably 4ms.  I 
am downloading the latest beta and will put that in place.
Great support g.

Ann



On 05/15/2013 5:16 AM, Dirk Bulinckx wrote:
 By default a mail is send as ONE mail TO severl addresses.   There is
 however in the SETUP-ALERTS-SMTP-PRIMARY (and ALTERNATE) an option to send
 multiple mails to multiple addresses, meaning the mails are send to each
 person individualy.
 You need to separate the addresses (might it be direct addresses or people
 or teams) by comma's.
 The way the alert is send is not different if you use a
 team/person/direct-address.  Using PEOPLE and TEAMS has other reasons.


 About the 302 issue...the way the timeout works in an HTTP check (and that
 would be a way to get out of that loop) is that IF there is more then
 timemout time between the different results received from the server then
 we get the timeout else we just follow the redirects and could indeed get
 into a loop.




 Dirk Bulinckx
 Servers Alive - http://www.woodstone.nu
 StellarDNS (DNS Hosting) - http://www.stellardns.com

 -Original Message-
 From: Servers Alive Discussion List [mailto:salive@woodstone.nu] On Behalf
 Of Ann Lynnworth
 Sent: Wednesday, May 15, 2013 2:16 AM
 To: Servers Alive Discussion List
 Subject: [SA-list] SMTP configuration for multiple recipients; 302 redirect
 loop

 Hi,

 Main question:
 Could you clarify the syntax for sending one email message to multiple
 recipients? In particular, is the required separator a comma? Is semi-colon
 allowed or only comma? Are plain-text recipients such as
 ga...@msn.com,bi...@msn.com allowed or is it necessary to combine person
 or team references?   Does the use of plain-text email addresses versus
 person relate in any way to the way the To: and/or Cc: mail headers are
 generated?

 The reason I ask is that I have been having trouble queuing emails to
 multiple recipients whose domains are hosted with gmail.  Here is an example
 error as reported back to me from the ISP (Sonic.net) sitting between my
 Servers Alive machine and google:

 May 14 15:09:18 b.mail.sonic.net sm-mta[6727]: r4EM9HlP006714:
 to=s...@snip.com, delay=00:00:01, xdelay=00:00:01, mailer=esmtp,
 pri=180533, relay=aspmx.l.google.com. [74.125.141.27], dsn=4.3.0,
 stat=Deferred: 451-4.3.0 Multiple destination domains per transaction is
 unsupported.

 My email message configuration includes 3 parties, of which 2 are on the
 same domain, e.g. snip.com in the text above.  I had to change the domain
 name for privacy reasons but otherwise that error message is exact.

 This rule about multiple destination domains seems to be a new rule from
 gmail since maybe May 2012.  (
 https://productforums.google.com/forum/?fromgroups=#!topic/gmail/qQ3vDWouukk
 ) I only ran into it now because of the need to alert two mailboxes at the
 same domain.

 The reason I'm asking about the syntax is because I'm wondering whether
 there is any way that I can control the number of separate To: or Cc:
 headers generated, or whether I really have to create separate alerts when
 there need to be multiple recipients at the same google-hosted domain.


 Fyi:
 Yesterday I ran into an unrelated problem which essentially hung Servers
 Alive - rendered it unable to check every URL in its list. That was:
 multiple checks running into repeat 302 bounce loops - bouncing back to the
 same URL that it was trying to test.  This was essentially a problem that
 happened on multiple servers, multiple sites, all at once.  However I wanted
 to let you know the SA did not really recover.  I tried stopping and
 starting the service, and rebooting the whole machine, and none of that
 helped.  S.A. would get through a few requests but literally got stuck,
 leaving the majority of the URLs unchecked since... 4 hours time.
 Eventually I realized the root cause, fixed the 302 problem, and then of
 course SA worked as per normal.

 Best,

 Ann

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to
 salive@woodstone.nu If you use auto-responders (like out-of-the-office
 messages), make sure that they are not sent to the list nor to individual
 members.  Doing so will cause you to be automatically removed from the list.

 To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
 salive@woodstone.nu
 If you use auto-responders (like out-of-the-office messages), make sure that 
 they are not sent to the list nor to individual members.  Doing so will cause 
 you to be automatically removed from the list.

 .


To unsubscribe send a message with UNSUBSCRIBE

[SA-list] SMTP configuration for multiple recipients; 302 redirect loop

2013-05-14 Thread Ann Lynnworth
Hi,

Main question:
Could you clarify the syntax for sending one email message to multiple 
recipients? In particular, is the required separator a comma? Is semi-colon 
allowed or only comma? Are plain-text recipients such as 
ga...@msn.com,bi...@msn.com allowed or is it necessary to combine person or 
team references?   Does the use of plain-text email addresses versus person 
relate in any way to the way the To: and/or Cc: mail headers are generated?

The reason I ask is that I have been having trouble queuing emails to multiple 
recipients whose domains are hosted with gmail.  Here is an example error as 
reported back to me from the ISP (Sonic.net) sitting between my Servers Alive 
machine and google:

May 14 15:09:18 b.mail.sonic.net sm-mta[6727]: r4EM9HlP006714: 
to=s...@snip.com, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=180533, 
relay=aspmx.l.google.com. [74.125.141.27], dsn=4.3.0, stat=Deferred: 451-4.3.0 
Multiple destination domains per transaction is unsupported.

My email message configuration includes 3 parties, of which 2 are on the same 
domain, e.g. snip.com in the text above.  I had to change the domain name for 
privacy reasons but otherwise that error message is exact.

This rule about multiple destination domains seems to be a new rule from gmail 
since maybe May 2012.  ( 
https://productforums.google.com/forum/?fromgroups=#!topic/gmail/qQ3vDWouukk ) 
I only ran into it now because of the need to alert two mailboxes at the same 
domain.

The reason I'm asking about the syntax is because I'm wondering whether there 
is any way that I can control the number of separate To: or Cc: headers 
generated, or whether I really have to create separate alerts when there need 
to be multiple recipients at the same google-hosted domain.


Fyi:
Yesterday I ran into an unrelated problem which essentially hung Servers Alive 
- rendered it unable to check every URL in its list. That was: multiple checks 
running into repeat 302 bounce loops - bouncing back to the same URL that it 
was trying to test.  This was essentially a problem that happened on multiple 
servers, multiple sites, all at once.  However I wanted to let you know the SA 
did not really recover.  I tried stopping and starting the service, and 
rebooting the whole machine, and none of that helped.  S.A. would get through a 
few requests but literally got stuck, leaving the majority of the URLs 
unchecked since... 4 hours time.  Eventually I realized the root cause, fixed 
the 302 problem, and then of course SA worked as per normal.

Best,

Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.



[SA-list] how to monitor Windows RDP

2013-03-06 Thread Ann Lynnworth
Hi, Just wondering how to configure ServersAlive to monitor for Windows 
Remote Desktop being alive  well.   It uses TCP port 3389 by default. 
Any specific advice?

Should I check TCP with Port Connector on the particular port? Or is 
there a better way?

I have salive version 7.0.2505

Thanks.
Ann

www.href.com

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.



Re: [SA-list] how to monitor Windows RDP

2013-03-06 Thread Ann Lynnworth
Thanks for the replies.   I looked a few times and could not find 
keyword 'RDP' listed under any choices in the software nor in the PDF 
user manual.

I'm using the TCP port connection for now and that seems sufficient.  I 
don't see how I could check the RDP Windows service per se, since the 
machine with RDP is a remote machine relative to where salive runs.

Ann

To unsubscribe send a message with UNSUBSCRIBE in the subject line to 
salive@woodstone.nu
If you use auto-responders (like out-of-the-office messages), make sure that 
they are not sent to the list nor to individual members.  Doing so will cause 
you to be automatically removed from the list.