Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Tue, 2002-10-22 at 12:05, Matthew Hannigan wrote: There are many sites (yahoo notably) that I just cannot reach with my Linux machine, that I can when I boot into Windows. I don't know why. It's not ECN. I actually chat on Yahoo all the time and look at web pages one thing Ive noticed yahoo asks for these really high port number responses 33XXX etc and if your firewall doesn't allow it through the page won't load. You cannot say categorically that is not Linux that is at fault. (BTW, I wouldn't have told them what OS I was running. Or at least just lied to them.) I do believe that banks should support Linux, or rather they should write their web sites somewhat portably, but .. I think people here profoundly underestimate the cost and time it takes to do IT support in a large organisation. It's difficult to believe until you've been there. Matt -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug -- * Hey if you're going to get mad at me every time I do something * * stupid, then I guess I'll just have to stop doing stupid things! * -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On 17 Oct 2002, John McQuillen wrote:
So the brain-dead admins at St George Internet Banking are going to
implement a user-agent check to prevent me from accessing Internet
Banking from my Linux System (which currently works fine with St George
Internet Banking thank-you-very-much), which, of course, I am going to
have to circumvent by changing the user-agent on my browser. Send me to
gaol if you like...
It gets better.
I use St George internet banking all the time - I hate visiting branches
for routine stuff, especially with the huge queues you have to put up with
these days.
One day, while I was attempting to logon, the site was plainly down.
Wouldn't even respond to PING's.
I called their helpdesk to enquire, and the conversation went something
like this {obviously, not verbatum}.
Helpdesk, can I help you?
Yeah, your internet banking site seems to be down - could you tell me if
there's a known problem?
What operating system are you using?
Linux - what does that...
Sorry - we don't support that operating system - please try using a
supportwe operating system/browser
CLICK
Their administrators are brain dead - when I emailed a complaint about
this via their online form, I got a reply which basically said We don;t
support Linux - go away - completely ignoring tjhe fact that the problem
clearly wasn't browser/OS related.
DaZZa
--
SLUG - Sydney Linux User's Group - http://slug.org.au/
More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Tue, Oct 22, 2002 at 07:24:43AM +1000, DaZZa wrote: One day, while I was attempting to logon, the site was plainly down. Wouldn't even respond to PING's. Many web sites that have to be secure won't respond to pings anytime. Their administrators are brain dead - when I emailed a complaint about this via their online form, I got a reply which basically said We don;t support Linux - go away - completely ignoring tjhe fact that the problem clearly wasn't browser/OS related. But it could be! See the recent discussion of ECN. Some Linuxes have it turned by default. And many sites can't cope with it. Yeah sure it worked yesterday, but maybe they did a router upgrade over night? There are many sites (yahoo notably) that I just cannot reach with my Linux machine, that I can when I boot into Windows. I don't know why. It's not ECN. You cannot say categorically that is not Linux that is at fault. (BTW, I wouldn't have told them what OS I was running. Or at least just lied to them.) I do believe that banks should support Linux, or rather they should write their web sites somewhat portably, but .. I think people here profoundly underestimate the cost and time it takes to do IT support in a large organisation. It's difficult to believe until you've been there. Matt -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Tue, 22 Oct 2002, Matthew Hannigan wrote: I think people here profoundly underestimate the cost and time it takes to do IT support in a large organisation. It's difficult to believe until you've been there. BTDTGTTS. Still doing it. Refusing to look at a problem reported by a client because they use the wrong OS is butt stupid. Period. By the way, my description of the original problem which caused my complaint was somewhat cavilier. I did, in fact, determine that the site was inaccessable from Linux and WindoZe. The function I wanted to perform was broken, not the whole site. Details are hazy now, as it was quite a while ago, hence my generalisation. I should have known better than to generalise. The fact remains that they flat refused to even _consider_ a problem might exist - and the sole reason was because I was running Linux, not because it was something within Linux which was broken. And that is _no_ way to provide support for such a critical application. DaZZa -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
RE: [SLUG] Re: St.George Browser Based Banking Feedback
This is kind of happening here as well. I have a friend who works for the government, she is almost completely blind and has worked there for 20years, and when she comes across bogus web sites (ones she can't use) she readily reports them. When you say bogus do you mean sites that do not support disabilities? What happens when she reports them? When I say bogus, I mean sites that her software for the visually impaired can't deal with, or sites that throw up thousands of pop-ups, which are hard to deal with when you can't see them. Sites that you can't tab through very well (are mouse clickable only), generally sites that are hard to steer when you only have a voice to rely on. She has got a bit of notice sometimes, but generally she ends up sticking to what she knows. She works for a company that supports her very well, and they back her up with any claims she makes. Pretty sweet really :) Pia This e-mail may be confidential. Any opinions expressed herein are the opinion of the writer unless there is an express indication to the contrary. If you are not the intended recipient of this communication please delete and destroy all copies and immediately reply by return e-mail. Ipex ITG disclaims all liability and responsibility for any direct or indirect loss arising from this e-mail and/or any attachments. -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
** Reply to note from Richard Neal [EMAIL PROTECTED] 17 Oct 2002 21:45:48 +1000 Actually it is against the law to force a consumer to use products from another company when you have a perfectly good product that does the job and meets international and local standards. I think at one SLUG meeting 2 weeks 2 months ago someone mentioned that in fact there are standards set by the Australian Gov for companies who want to offer public documentation and services and infringing those standards can leave you open to a hefty fine. according to a school teacher mate of mine, next years' curriculum sp? includes such computer skills as *NOT* as 'wp', *but* 'MS Word', 'MS Excel', etc. On Thu, 2002-10-17 at 18:25, John McQuillen wrote: So St George, why don't you spend a little time and effort into, if not coding your app to work better with Linux browsers, perhaps a single page on your site with tips on getting Internet Banking to work in Linux, and let the users help themselves? As far as I am concerned, user-agent checking to limit access to users running Microsoft Windows and Internet Explorer should be against the law. yes, I agree. *but*, StG no longer does that, and, YES, StG _were doing that_ some 1 or 2 years ago. initially, there were *not* checking, then, they did, after a while, they dropped the user-agent check, I can access StG with non-windoze N461 Voytek Eymont SBT Information Systems Pty Ltd http://www.sbt.net.au/links/ phone +61-2 9310-1144 fax +61-2 9310-1118 -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Fri, Oct 18, 2002 at 12:32:16PM +1000, Wayne Storey wrote: ^^^ Argh! Why do I have the feeling this'll be a 'Oh. You're not running Windows or MacOS. Please go away. We're not compatible.' type of check? :/ If you are using the St. George website and it doesnt work for you, you need to let them know. If enough people rant and rave they will be Yes. forced to fix the problem from their end. A large company will not fix There's two fixes possible: 1. They support linux and so the problem goes away 2. They explicitly deny linux and so the problem goes away You have to becareful so that you get the one you want (which I'm assuming is not #2 :). -- All people are equal, But some are more equal then others. - George W. Bush Jr, President of the United States September 21, 2002 -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
[SLUG] Re: St.George Browser Based Banking Feedback
On Thu, 17 Oct 2002 10:18, you wrote: ** High Priority ** Dear Mr Foskey, Thank you for your email. We apologise for the inconvenience this has caused you. Unfortunately we do not support the Linux operating system. This is possibly why you found it hard to obtain help from the Helpdesk as our staff are not trained to support this platform. In the near future we are implementing a first time system test to check a customers computer for compatibility. We hope this will avoid the difficulties you have experienced. For a list of our supported operating systems and browsers please visit this URL: http://www.stgeorge.com.au/int_bank/about/supported_browsers.asp?orc=person al. Alternatively you may wish to browse our Starter Guide information http://www.stgeorge.com.au/int_bank/get_start/default.asp?orc=personal We are more than happy to help you configure your computer settings to ensure that you have optimal access to Internet Banking. If you wish to discuss, please call 1300 555 203 (8am-9pm, EST, 7 days a week) Kind Regards, Mayleen Internet Banking St George Bank Ltd Ph 1300 555 203 inquiry: Linux: (no dont go away) I have got Mozilla 1.1 (Netscape 5) running on your site. The problem I had was that Java was not loaded on my browser. (even tho Java was enabled. Would it not have been simple to ask me to check if the required plug-ins were loaded instead of leaving me scratching my head? (I don consider this very good assistance even if I am using Linux (Mandrake 9). The info I required was very basic I think your help desk should have given more help. I think you are going completely the wrong direction with what you have said above. At present Linux users are more computer Savvy than M$ Windoze users. For this reason I think that helping with basics like checking what plug-ins are loaded should be available to all, as remember that most browsers have similar user interfaces, so it is not too much to expect that the configuration be checked. If you alienate alternative system users, eventually you will be alienating customers, which should not be what you want. Most browsers use similar operating procedures, and are reasonably compatible. Perhaps we do not expect the same level of support as M$ Windows users, but I feel we should not be neglected completely. I am sure that the Linux fraternity would be more than happy to test your system on various flavours of Linux, and suggest improvements that would help all users, but there are also third party commercial entities that will test the user interfaces of Web pages etc, and suggest improvements. (I have a friend that works for a company that authors supports Travel web sites, the company she works for can test the page with even text based browsers, as it is surprising the number of customers that this particular company has found that still only have access at 14.4K baud., for example remote users in the country on 'shared pair' phone lines.) The bank should be looking to support all potential users, not just the majority. In the long term, support for other systems could be increased as your support personnel become more experienced. The reason I have chosen to use Linux is that the system is far more secure, has no danger of virus (at present) and runs efficiently on older hardware. I have sent a copy of this communication to the 'SLUG' Sydney Linux Group, and my local Linux group. (I dont mind if this message is passed on) regards Doug Foskey -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Thu, 2002-10-17 at 17:41, Doug Foskey wrote: On Thu, 17 Oct 2002 10:18, you wrote: ** High Priority ** Dear Mr Foskey, Thank you for your email. We apologise for the inconvenience this has caused you. Unfortunately we do not support the Linux operating system. This is possibly why you found it hard to obtain help from the Helpdesk as our staff are not trained to support this platform. In the near future we are implementing a first time system test to check a customers computer for compatibility. We hope this will avoid the difficulties you have experienced. For a list of our supported operating systems and browsers please visit this URL: http://www.stgeorge.com.au/int_bank/about/supported_browsers.asp?orc=person al. Alternatively you may wish to browse our Starter Guide information http://www.stgeorge.com.au/int_bank/get_start/default.asp?orc=personal We are more than happy to help you configure your computer settings to ensure that you have optimal access to Internet Banking. If you wish to discuss, please call 1300 555 203 (8am-9pm, EST, 7 days a week) Kind Regards, Mayleen Internet Banking St George Bank Ltd Ph 1300 555 203 inquiry: Linux: (no dont go away) I have got Mozilla 1.1 (Netscape 5) running on your site. The problem I had was that Java was not loaded on my browser. (even tho Java was enabled. Would it not have been simple to ask me to check if the required plug-ins were loaded instead of leaving me scratching my head? (I don consider this very good assistance even if I am using Linux (Mandrake 9). The info I required was very basic I think your help desk should have given more help. I think you are going completely the wrong direction with what you have said above. At present Linux users are more computer Savvy than M$ Windoze users. For this reason I think that helping with basics like checking what plug-ins are loaded should be available to all, as remember that most browsers have similar user interfaces, so it is not too much to expect that the configuration be checked. If you alienate alternative system users, eventually you will be alienating customers, which should not be what you want. Most browsers use similar operating procedures, and are reasonably compatible. Perhaps we do not expect the same level of support as M$ Windows users, but I feel we should not be neglected completely. I am sure that the Linux fraternity would be more than happy to test your system on various flavours of Linux, and suggest improvements that would help all users, but there are also third party commercial entities that will test the user interfaces of Web pages etc, and suggest improvements. (I have a friend that works for a company that authors supports Travel web sites, the company she works for can test the page with even text based browsers, as it is surprising the number of customers that this particular company has found that still only have access at 14.4K baud., for example remote users in the country on 'shared pair' phone lines.) The bank should be looking to support all potential users, not just the majority. In the long term, support for other systems could be increased as your support personnel become more experienced. The reason I have chosen to use Linux is that the system is far more secure, has no danger of virus (at present) and runs efficiently on older hardware. I have sent a copy of this communication to the 'SLUG' Sydney Linux Group, and my local Linux group. (I dont mind if this message is passed on) regards Doug Foskey Let me add to this: If I was a St George customer, I would be requesting they either: 1) Offer me fee free over the phone and over the counter banking to make up for their decision to limit support. (Linux is under serious consideration by companies such as Telstra for desktop use, so claiming it is a 'minority' platform is not a sufficient reason to not support it.) OR 2) Give me a PC with a supported platform on it for use, whilst I remain a customer. I'm sure which one is cheaper for St George. Rob -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
** Reply to note from Robert Collins [EMAIL PROTECTED] 17 Oct 2002 17:14:48 +1000 Let me add to this: If I was a St George customer, I would be requesting they either: 1) Offer me fee free over the phone and over the counter banking to make up for their decision to limit support. (Linux is under serious consideration by companies such as Telstra for desktop use, so claiming it is a 'minority' platform is not a sufficient reason to not support it.) OR 2) Give me a PC with a supported platform on it for use, whilst I remain a customer. I'm sure which one is cheaper for St George. you might as well ask for an account with $1million, whilst you're at it. and, you have two chances to get it BT,DT Voytek Eymont SBT Information Systems Pty Ltd http://www.sbt.net.au/links/ phone +61-2 9310-1144 fax +61-2 9310-1118 -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Thu, 2002-10-17 at 17:41, Doug Foskey wrote: On Thu, 17 Oct 2002 10:18, you wrote: ** High Priority ** Dear Mr Foskey, Thank you for your email. We apologise for the inconvenience this has caused you. Unfortunately we do not support the Linux operating system. This is possibly why you found it hard to obtain help from the Helpdesk as our staff are not trained to support this platform. In the near future we are implementing a first time system test to check a customers computer for compatibility. We hope this will avoid the difficulties you have experienced. For a list of our supported operating systems and browsers please visit this URL: http://www.stgeorge.com.au/int_bank/about/supported_browsers.asp?orc=person al. Alternatively you may wish to browse our Starter Guide information http://www.stgeorge.com.au/int_bank/get_start/default.asp?orc=personal We are more than happy to help you configure your computer settings to ensure that you have optimal access to Internet Banking. If you wish to discuss, please call 1300 555 203 (8am-9pm, EST, 7 days a week) Kind Regards, Mayleen GREAT, JUST GREAT. So the brain-dead admins at St George Internet Banking are going to implement a user-agent check to prevent me from accessing Internet Banking from my Linux System (which currently works fine with St George Internet Banking thank-you-very-much), which, of course, I am going to have to circumvent by changing the user-agent on my browser. Send me to gaol if you like... It is not me that I am worried about, 'cause I know that I will still be able to use Internet Banking. It is others who are getting into Linux, having been convinced that compatibility is now sufficient to justify the transition, who are having road-blocks such as this thrown in front of them by a near-sighted (perhaps not so, but I am not a conspiracy theorist) company such as St George. These newbies may not know how to change the user-agent in their browser, which may just work anyway if there was no check, as MINE DOES (did I mention that already?) So St George, why don't you spend a little time and effort into, if not coding your app to work better with Linux browsers, perhaps a single page on your site with tips on getting Internet Banking to work in Linux, and let the users help themselves? As far as I am concerned, user-agent checking to limit access to users running Microsoft Windows and Internet Explorer should be against the law. Did I mention that IT WORKS FOR ME?! Love, John... -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Thu, Oct 17, 2002 at 06:25:00PM +1000, John McQuillen wrote: GREAT, JUST GREAT. So the brain-dead admins at St George Internet Banking are going to Do you realise you CC'd StGeorge? I guarantee you that this is the wrong way to approach this. Matt -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Thu, Oct 17, 2002 at 05:41:15PM +1000, Doug Foskey wrote: On Thu, 17 Oct 2002 10:18, you wrote: ** High Priority ** Dear Mr Foskey, Thank you for your email. We apologise for the inconvenience this has caused you. Unfortunately we do not support the Linux operating system. This is possibly why you found it hard to obtain help from the Helpdesk as our staff are not trained to support this platform. In the near future we are implementing a first time system test to check a customers computer for compatibility. We hope this ^^^ Argh! Why do I have the feeling this'll be a 'Oh. You're not running Windows or MacOS. Please go away. We're not compatible.' type of check? :/ If that happens I'll -need- (not want) to find another bank as while St George's Internet Banking doesn't fully work at the moment (it starts up but the Java has some functionality disabled) it works well enough for me to do what I need of it. If that goes I'll have no need for St George as any bank can charge me a stupid amount of fees and provide me with no real interest, which is all that'll be left for me as far as service provisioning goes. Please, if you are going to put a check in, make it a warning that not all may be right and that St George doesn't support whatever it is that you do not support but make sure the user can try it anyway. Better still, fix up the client and provide what support you can. It wont be that hard and it's not like it'll send St George broke. (it would also gain St George extra advertising via word of mouth as Linux users tell others that St George works sweetly for them). -- All people are equal, But some are more equal then others. - George W. Bush Jr, President of the United States September 21, 2002 -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
Quoting Voytek Eymont [EMAIL PROTECTED]: ** Reply to note from Robert Collins [EMAIL PROTECTED] 17 Oct 2002 17:14:48 +1000 Let me add to this: If I was a St George customer, I would be requesting they either: 1) Offer me fee free over the phone and over the counter banking to make up for their decision to limit support. (Linux is under serious consideration by companies such as Telstra for desktop use, so claiming it is a 'minority' platform is not a sufficient reason to not support Don't quote me, but I read somewhere recently linux was set to take over Mac OS as the number 2 desktop platform/os. And we all know which company was holding first place in this report.. Still interesting, and I guess it blows the minority theory out of the water -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
Actually it is against the law to force a consumer to use products from another company when you have a perfectly good product that does the job and meets international and local standards. I think at one SLUG meeting 2 weeks 2 months ago someone mentioned that in fact there are standards set by the Australian Gov for companies who want to offer public documentation and services and infringing those standards can leave you open to a hefty fine. Ive noticed in the USA people with disabilities are suing such companies as banks etc for producing web sites that block access by people with disabilities due to lack of fundamental standards in the access portal (windows IE isn't a standard). Often commercial web sites try to create a glossy bloated dysfunctional boring and total irrelevant web portals to a service. I would love to see some of these really horrid web sites get rid of all the crap and just show me what I want. I dont need to see 20 animated GIFS running around saying how happy I must be to have to view all this crap every time I use their service, and I still cant see what the bloody hell I want, but whooo aren't those stupid gif's cool.(I'm so over web page graphics) I'm starting to realize why for every 5 people who connect to the Internet 2 disconnect within a year. On Thu, 2002-10-17 at 18:25, John McQuillen wrote: So St George, why don't you spend a little time and effort into, if not coding your app to work better with Linux browsers, perhaps a single page on your site with tips on getting Internet Banking to work in Linux, and let the users help themselves? As far as I am concerned, user-agent checking to limit access to users running Microsoft Windows and Internet Explorer should be against the law. Did I mention that IT WORKS FOR ME?! Love, John... -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug -- * Hey if you're going to get mad at me every time I do something * * stupid, then I guess I'll just have to stop doing stupid things! * -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
Suggestion. Vote with your feet. I use Westpac. Their internet banking page just works. I've used, on Windoze, both Netscape Mozilla. On Linux, Mozilla. Amanda. Standard Disclaimer. I am in no way endorsing Westpac, other than to say I've had no problems with the web interface to internet banking. -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
RE: [SLUG] Re: St.George Browser Based Banking Feedback
Ive noticed in the USA people with disabilities are suing such companies as banks etc for producing web sites that block access by people with disabilities due to lack of fundamental standards in the access portal (windows IE isn't a standard). This is kind of happening here as well. I have a friend who works for the government, she is almost completely blind and has worked there for 20years, and when she comes across bogus web sites (ones she can't use) she readily reports them. Pia This e-mail may be confidential. Any opinions expressed herein are the opinion of the writer unless there is an express indication to the contrary. If you are not the intended recipient of this communication please delete and destroy all copies and immediately reply by return e-mail. Ipex ITG disclaims all liability and responsibility for any direct or indirect loss arising from this e-mail and/or any attachments. -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
[SLUG] Re: St.George Browser Based Banking Feedback
disregard last post Doug ... turnin Japanese ... I really think so was reading mail from bottom up :-) -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
RE: [SLUG] Re: St.George Browser Based Banking Feedback
Ive noticed in the USA people with disabilities are suing such companies as banks etc for producing web sites that block access by people with disabilities due to lack of fundamental standards in the access portal (windows IE isn't a standard). This is kind of happening here as well. I have a friend who works for the government, she is almost completely blind and has worked there for 20years, and when she comes across bogus web sites (ones she can't use) she readily reports them. When you say bogus do you mean sites that do not support disabilities? What happens when she reports them? - This mail sent through IMP: http://horde.org/imp/ -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
Re: [SLUG] Re: St.George Browser Based Banking Feedback
On Thu, 2002-10-17 at 18:50, CaT wrote: On Thu, Oct 17, 2002 at 05:41:15PM +1000, Doug Foskey wrote: On Thu, 17 Oct 2002 10:18, you wrote: ** High Priority ** Dear Mr Foskey, Thank you for your email. We apologise for the inconvenience this has caused you. Unfortunately we do not support the Linux operating system. This is possibly why you found it hard to obtain help from the Helpdesk as our staff are not trained to support this platform. In the near future we are implementing a first time system test to check a customers computer for compatibility. We hope this ^^^ Argh! Why do I have the feeling this'll be a 'Oh. You're not running Windows or MacOS. Please go away. We're not compatible.' type of check? :/ If you are using the St. George website and it doesnt work for you, you need to let them know. If enough people rant and rave they will be forced to fix the problem from their end. A large company will not fix something for one person but if 100 of their customers have a problem they may look into it. I have a similar problem with Comsec atm with their website not displaying properly even though I have turned off the DHTML features of their website. Best Regards, Wayne -- SLUG - Sydney Linux User's Group - http://slug.org.au/ More Info: http://lists.slug.org.au/listinfo/slug
