Re: EVANG: Hostway
Rostyslaw Lewyckyj wrote: Paul B. Gallagher wrote: Rostyslaw Lewyckyj wrote: Paul B. Gallagher wrote: Phillip Jones wrote: And Tidy Extension (HTML Validator) both in SM and FF show 29 error and 2 warnings just on the opening page. Thanks, I already told them the W3C validator returns 8 errors and 13 warnings. But unless I can show a relationship between one or more errors and the loss of functionality, they are unlikely to be interested. I recommend that you send them the _results_ and pointers to all three validators and recommend/argue that as a matter of good programming they need to correct all the syntax errors in their code at least. After all, don't they correct all the syntax errors reported by the compilers of all of their programs as a first step in the program coding process. (Or, is that no longer current common practice ???) Дякую/Thanks. But I already have reasons to upgrade to v. 2, so once I get around to that we'll see if it helps. Прошу дуже, Нема за що \ You're welcome, de nada. :-) For the moment, I'm wrestling with an unrelated problem -- had a bad sector on my HDD, and after fixing it, my backup software (which btw I reinstalled) compiles the file list normally, but then after a few minutes it terminates and reports (for all 80,000-odd files) path not found. How it can find the paths to compile the list but not to save the files I don't know Співчуваю/ My sympathies. Perhaps you need to try backing up in pieces. Or, if the files are accessible and readable by the system otherwise, then do a brute force XCOPY (?). Or, try a different backup program. Solved it. Without going into a lot of detail, it turns out the XP version of CHKDSK reports imaginary errors that can safely be ignored, and stops doing this after a defrag. As luck would have it, my backup software resumed normal operation after the defrag. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
Rostyslaw Lewyckyj wrote: Paul B. Gallagher wrote: Phillip Jones wrote: And Tidy Extension (HTML Validator) both in SM and FF show 29 error and 2 warnings just on the opening page. Thanks, I already told them the W3C validator returns 8 errors and 13 warnings. But unless I can show a relationship between one or more errors and the loss of functionality, they are unlikely to be interested. I recommend that you send them the _results_ and pointers to all three validators and recommend/argue that as a matter of good programming they need to correct all the syntax errors in their code at least. After all, don't they correct all the syntax errors reported by the compilers of all of their programs as a first step in the program coding process. (Or, is that no longer current common practice ???) Дякую/Thanks. But I already have reasons to upgrade to v. 2, so once I get around to that we'll see if it helps. For the moment, I'm wrestling with an unrelated problem -- had a bad sector on my HDD, and after fixing it, my backup software (which btw I reinstalled) compiles the file list normally, but then after a few minutes it terminates and reports (for all 80,000-odd files) path not found. How it can find the paths to compile the list but not to save the files I don't know -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
Paul B. Gallagher wrote: Rostyslaw Lewyckyj wrote: Paul B. Gallagher wrote: Phillip Jones wrote: And Tidy Extension (HTML Validator) both in SM and FF show 29 error and 2 warnings just on the opening page. Thanks, I already told them the W3C validator returns 8 errors and 13 warnings. But unless I can show a relationship between one or more errors and the loss of functionality, they are unlikely to be interested. I recommend that you send them the _results_ and pointers to all three validators and recommend/argue that as a matter of good programming they need to correct all the syntax errors in their code at least. After all, don't they correct all the syntax errors reported by the compilers of all of their programs as a first step in the program coding process. (Or, is that no longer current common practice ???) Дякую/Thanks. But I already have reasons to upgrade to v. 2, so once I get around to that we'll see if it helps. Прошу дуже, Нема за що \ You're welcome, de nada. :-) For the moment, I'm wrestling with an unrelated problem -- had a bad sector on my HDD, and after fixing it, my backup software (which btw I reinstalled) compiles the file list normally, but then after a few minutes it terminates and reports (for all 80,000-odd files) path not found. How it can find the paths to compile the list but not to save the files I don't know Співчуваю/ My sympathies. Perhaps you need to try backing up in pieces. Or, if the files are accessible and readable by the system otherwise, then do a brute force XCOPY (?). Or, try a different backup program. Anyway, My trying to do a Reply-all to your article is what caused my triple posting (due to system #...@?!). When I did the send, the system/SeaMonkey reported a DNS error! but did not give any information as to which address was the cause. Nor did it indicate that the message had been sent to the other address, which happened to be the news server. Trouble shooting the problem caused the re-sends to the newsgroup :( -- Rostyk identify to which destination ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
Paul B. Gallagher wrote: Phillip Jones wrote: And Tidy Extension (HTML Validator) both in SM and FF show 29 error and 2 warnings just on the opening page. Thanks, I already told them the W3C validator returns 8 errors and 13 warnings. But unless I can show a relationship between one or more errors and the loss of functionality, they are unlikely to be interested. I recommend that you send them the _results_ and pointers to all three validators and recommend/argue that as a matter of good programming they need to correct all the syntax errors in their code at least. After all, don't they correct all the syntax errors reported by the compilers of all of their programs as a first step in the program coding process. (Or, is that no longer current common practice ???) -- Rostyk ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
Paul B. Gallagher wrote: Phillip Jones wrote: And Tidy Extension (HTML Validator) both in SM and FF show 29 error and 2 warnings just on the opening page. Thanks, I already told them the W3C validator returns 8 errors and 13 warnings. But unless I can show a relationship between one or more errors and the loss of functionality, they are unlikely to be interested. I recommend that you send them the _results_ and pointers to all three validators and recommend/argue that as a matter of good programming they need to correct all the syntax errors in their code at least. After all, don't they correct all the syntax errors reported by the compilers of all of their programs as a first step in the program coding process. (Or, is that no longer current common practice ???) -- Rostyk ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
EVANG: Hostway
After their latest site redesign, my hosting company's website won't let me login -- unless, of course I use The Other Browser. https://sitecontrol-sp.hostway.com/ Can anyone say what the problem is? W3C validator returns 8 errors, 13 warnings, but I'm not sophisticated enough to see if any of these is the problem. When I login with IE, I get one of those little spinners like a flash video buffering, and periodically it says things like loading configuration, loading preferences, etc. When I login with SM, I get the same thing, but it just says loading, and after a while it goes blank and returns me to the login page. I can't look at the code in the video, which I suppose is the point. UA spoofing doesn't help. Thanks. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
On 1/26/2010 10:27 AM, Paul B. Gallagher wrote: After their latest site redesign, my hosting company's website won't let me login -- unless, of course I use The Other Browser. https://sitecontrol-sp.hostway.com/ Can anyone say what the problem is? W3C validator returns 8 errors, 13 warnings, but I'm not sophisticated enough to see if any of these is the problem. When I login with IE, I get one of those little spinners like a flash video buffering, and periodically it says things like loading configuration, loading preferences, etc. When I login with SM, I get the same thing, but it just says loading, and after a while it goes blank and returns me to the login page. I can't look at the code in the video, which I suppose is the point. UA spoofing doesn't help. Thanks. Have you tried contacting them? My advice is first to try logging-in again while spoofing Firefox. Then, if it still fails, discuss your problem with their customer support in terms of Firefox. Don't even mention SeaMonkey because their likely reply is either We don't support SeaMonkey or What's SeaMonkey?. -- David E. Ross http://www.rossde.com/ Go to Mozdev at http://www.mozdev.org/ for quick access to extensions for Firefox, Thunderbird, SeaMonkey, and other Mozilla-related applications. You can access Mozdev much more quickly than you can Mozilla Add-Ons. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
David E. Ross wrote: On 1/26/2010 10:27 AM, Paul B. Gallagher wrote: After their latest site redesign, my hosting company's website won't let me login -- unless, of course I use The Other Browser. https://sitecontrol-sp.hostway.com/ Can anyone say what the problem is? W3C validator returns 8 errors, 13 warnings, but I'm not sophisticated enough to see if any of these is the problem. When I login with IE, I get one of those little spinners like a flash video buffering, and periodically it says things like loading configuration, loading preferences, etc. When I login with SM, I get the same thing, but it just says loading, and after a while it goes blank and returns me to the login page. I can't look at the code in the video, which I suppose is the point. UA spoofing doesn't help. Thanks. Have you tried contacting them? My advice is first to try logging-in again while spoofing Firefox. Then, if it still fails, discuss your problem with their customer support in terms of Firefox. Don't even mention SeaMonkey because their likely reply is either We don't support SeaMonkey or What's SeaMonkey?. Actually, that's where I started. Initial contacts (and this is why I chose the header EVANG) were relatively clueless, but the most recent ones have not been. To take your points one at a time: 1) I tried spoofing Firefox 3.5.4, no go, even after clearing cache and cookies and restarting the browser. It doesn't appear to be a sniffing issue. But my most recent reply from tech support said The site uses AJAX, not proprietary IE coding. It works normally using Firefox 3.5. It's not a 'browser' issue, as all browsers should be able to use it. We have customers who use everything from safari on macs, to Opera on mobile phones that are able to login to sitecontrol. I note that I've been able to login for years, with Netscape 4.7, various versions of Mozilla, and now SeaMonkey, until their most recent upgrade, when I was cast into the outer darkness. 2) They didn't have a problem when I mentioned SeaMonkey, but they do seem confused about its relationship to the Mozilla suite -- an easy mistake to make. 3) My most recent contact took the trouble of reminding me for the fourth time (after I told them in all four of my messages in this thread that I had accepted all five of their cookies) that I need to accept cookies in order to login. And it does /look/ like a cookie issue in that login pages that fail to set a cookie generally return you to the blank login form. This from their latest may be a clue, though as I noted above he seems to be confusing Mozilla 1.9.1 with SeaMonkey something or other: Other than that, there are no real requirements that would cause your browser to be unable to login (unless it's unable to handle AJAX coding.) This may be the case, I did note the following mozilla trouble ticket https://bugzilla.mozilla.org/show_bug.cgi?id=390859. This is regarding the fact that certain versions (1.9.1 in this case) of SeaMonkey are unable to render AJAX sites even though IE can. So my next question to the Mozilla experts is whether the bug referenced above was fixed in the SeaMonkey branch of the family tree, and where (what version number). Anyone know? -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
David E. Ross wrote: On 1/26/2010 10:27 AM, Paul B. Gallagher wrote: After their latest site redesign, my hosting company's website won't let me login -- unless, of course I use The Other Browser. https://sitecontrol-sp.hostway.com/ Can anyone say what the problem is? W3C validator returns 8 errors, 13 warnings, but I'm not sophisticated enough to see if any of these is the problem. When I login with IE, I get one of those little spinners like a flash video buffering, and periodically it says things like loading configuration, loading preferences, etc. When I login with SM, I get the same thing, but it just says loading, and after a while it goes blank and returns me to the login page. I can't look at the code in the video, which I suppose is the point. UA spoofing doesn't help. Thanks. Have you tried contacting them? My advice is first to try logging-in again while spoofing Firefox. Then, if it still fails, discuss your problem with their customer support in terms of Firefox. Don't even mention SeaMonkey because their likely reply is either We don't support SeaMonkey or What's SeaMonkey?. And Tidy Extension (HTML Validator) both in SM and FF show 29 error and 2 warnings just on the opening page. -- Phillip M. Jones, C.E.T.If it's Fixed, Don't Break it http://www.phillipmjones.net http://www.vpea.org mailto:pjon...@kimbanet.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
David E. Ross wrote: On 1/26/2010 10:27 AM, Paul B. Gallagher wrote: After their latest site redesign, my hosting company's website won't let me login -- unless, of course I use The Other Browser. https://sitecontrol-sp.hostway.com/ Can anyone say what the problem is? W3C validator returns 8 errors, 13 warnings, but I'm not sophisticated enough to see if any of these is the problem. When I login with IE, I get one of those little spinners like a flash video buffering, and periodically it says things like loading configuration, loading preferences, etc. When I login with SM, I get the same thing, but it just says loading, and after a while it goes blank and returns me to the login page. I can't look at the code in the video, which I suppose is the point. UA spoofing doesn't help. Thanks. Have you tried contacting them? My advice is first to try logging-in again while spoofing Firefox. Then, if it still fails, discuss your problem with their customer support in terms of Firefox. Don't even mention SeaMonkey because their likely reply is either We don't support SeaMonkey or What's SeaMonkey?. Here are all the errors and warning items 29 errors and 2 warnings: (courtesy of iCab) https://sitecontrol-sp.hostway.com/SiteControl/R03150815/plugins/commons/init.tile HTML Error (36, 3): The value POST of the attribute method is not valid. HTML Error (38, 7): The tag TABLE is unknown. HTML Error (39, 5): The tag tbody is not allowed in its parent tag. HTML Error (65, 12): The end tag /fieldset is missing. HTML Error (65, 12): The end tag /form is missing. HTML Error (65, 12): The end tag /div is missing. HTML Error (65, 12): The end tag /div is missing. HTML Error (65, 12): The end tag /div is missing. HTML Error (65, 12): The end tag /body is missing. HTML Error (65, 12): The end tag /html is missing. HTML Error (74, 10): The tag iframe is not allowed in the Doctype of the document. HTML Warning (0, 0): The Doctype definition of the document is unknown. https://www2.hostway.com/sitecontrol/index.html HTML Error (5, 7): The tag title is missing. HTML Warning (0, 0): The Doctype definition of the document is unknown. https://sitecontrol-sp.hostway.com/SiteControl/static/global/js/dojo/en_US_hostway_sitecontrol_concatenated.css?l=en_US_hostway CSS Error (1773, 16): The value center is not allowed for the property vertical-align. CSS Error (3044, 19): The value none is not allowed for the property background-color. CSS Error (3696, 12): The property h is unknown. CSS Error (3699, 12): The property h is unknown. CSS Error (3759, 1): The property word-break is unknown. CSS Error (3761, 7): The value fixed is not allowed for the property width. CSS Error (4360, 42): The value none is not allowed for the property background-color. CSS Error (4587, 10): The property xbackground-color is unknown. CSS Error (4745, 1): The property xborder-bottom is unknown. CSS Error (5106, 16): The value center is not allowed for the property vertical-align. CSS Error (5791, 235): The value none is not allowed for the property background-color. CSS Error (6500, 30): The value none is not allowed for the property background-color. CSS Warning (6595, 1): The property -ms-filter is unknown. CSS Error (6596, 1): The property filter is unknown. -- Phillip M. Jones, C.E.T.If it's Fixed, Don't Break it http://www.phillipmjones.net http://www.vpea.org mailto:pjon...@kimbanet.com ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: EVANG: Hostway
Phillip Jones wrote: And Tidy Extension (HTML Validator) both in SM and FF show 29 error and 2 warnings just on the opening page. Thanks, I already told them the W3C validator returns 8 errors and 13 warnings. But unless I can show a relationship between one or more errors and the loss of functionality, they are unlikely to be interested. -- War doesn't determine who's right, just who's left. -- Paul B. Gallagher ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
